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order taker

IHG Hotels & Resorts

<div><p><b>About Us</b></p>
<p>
</p><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.</p>
<p>
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p>
<p>
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p>
<p>
Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You&rsquo;ll find us in the exclusive West Bay area, close to the city&rsquo;s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, ensure a memorable stay.</p>
<p>
Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.</p><p><br>
<b>
What&rsquo;s the job ?</b></p>
<p>
</p><p>As an <b>Order Taker</b> you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. <b>Promote the desired work culture by living the 5 winning ways value &ndash; </b><b><i>Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.</i></b><i>
</i></p><p></p><p><b>Your day-to-day</b></p>
<ul>
<li>Perform tasks as per instructions from the immediate supervisor and as per duty schedule.</li>
</ul>
<ul><li>Directly involved in the order taking and order placing process while dealing with guest requests</li></ul>
<p>
and orders, courteously, efficiently and promptly.</p>
<ul>
<li>Know all menus and ongoing promotions in the outlet by heart and gives recommendations to guests upon request.</li>
</ul>
<ul><li>Ensure proper appearance and grooming while on duty.</li></ul>
<ul><li>Make himself / herself familiar with all relevant issues concerning the Room Service</li></ul>
<ul><li>Report cleanliness and maintenance issues to the immediate supervisor</li></ul>
<ul><li>Attend regular training session in line with the departmental SOP&rsquo;s i.e. guest care, product knowledge, grooming standards, telephone manners etc</li></ul>
<ul><li>Flexible to work in other areas when required by the immediate supervisor</li></ul>
<ul><li>Familiar with the company&rsquo;s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time.</li></ul><p><br>
<b>
What We Need From You :</b></p>
<p>
Ideally, you'll have some or all of the following competencies and experience we're looking for :</p>
<ul><li>Similar experience in a luxury hotel</li><li>Ability to work in a fast-paced and diverse work environment</li><li>Strong interpersonal skills and excellent command of written and spoken English</li><li>Additional language is an added advantage</li><li>Strong organizational skills</li><li>Result-oriented and self-motivated along with a positive attitude</li></ul><p><br>
<b>
What We Offer :</b></p>
<p>
We&rsquo;ll reward all your hard work with a competitive salary and benefits.</p>
<p>
Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p>
<p>
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p>
<p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Order Taker

Inspire Management Training Center

<p>We are currently seeking a professional and detail-oriented <b>Order Taker &ndash; In-Villa Dining</b> to join a luxury 5-star hotel property. This role is responsible for managing guest orders efficiently while ensuring seamless coordination between guests, kitchen, and service teams, delivering personalized and prompt in-villa dining experiences aligned with world-class hospitality standards.</p><p><b>Key Responsibilities</b></p><ul><li>Receive and accurately record in-villa dining orders via telephone and other approved communication channels</li><li>Clearly communicate guest preferences, dietary restrictions, and special requests to kitchen and service teams</li><li>Confirm order details with guests to ensure complete accuracy and satisfaction</li><li>Coordinate closely with the in-villa dining team to ensure timely preparation and delivery</li><li>Maintain precise order documentation and assist with billing and posting procedures</li><li>Address guest inquiries or concerns professionally and in a timely manner</li><li>Uphold strict confidentiality while maintaining luxury service standards at all times</li><li>Collaborate with other Food &amp; Beverage departments to ensure a seamless and elevated guest experience</li></ul><p><b>Qualifications, Experience &amp; Skills</b></p><ul><li>2&ndash;3 years of experience as an Order Taker or in a similar role within a luxury 5-star hotel or resort in the GCC region (mandatory)</li><li>Excellent verbal communication and active listening skills</li><li>Strong attention to detail and accuracy</li><li>Ability to work efficiently in a fast-paced hospitality environment</li><li>Professional telephone etiquette with a guest-centric approach</li><li>Familiarity with hotel POS and ordering systems is an added advantage</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary with additional allowances</li><li>Company-provided accommodation, meals, and transportation</li></ul><p>Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li>Order Taker in Luxury Hotels in GCC: 2 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul><p>Location:</p><ul><li>Doha (Preferred)</li></ul>

Order Taker (Luxury Hospitality)

Mandarin Oriental

<div>
 <ul>
  <li>
   Mandarin Oriental, Doha is looking for a Housekeeping Supervisor to join our housekeeping team.
   <br/>
   <br/>
  </li>
 </ul>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Based at Mandarin Oriental, Doha within the Housekeeping Department in Doha, the Room Attendant is responsible for cleaning and maintaining the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regard to Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris. The Room Attendant reports to the Assistant Housekeeping Manager.
 <br/>
 <br/>
 <ul>
  <li>
   As a Housekeeping Supervisor, you will be responsible for the following duties:
  </li>
  <li>
   Maintain company&rsquo;s image portraying a neat and tidy appearance and correct wearing of uniform, following strictly the hotels&rsquo; personal hygiene policy.
  </li>
  <li>
   Ensures key control procedures are maintained.
  </li>
  <li>
   Establish daily planning assignments for the day rooms assignments, turn-down attendants, evening cleaners and housemen.
  </li>
  <li>
   Check room&rsquo;s day service and turn-down service daily and completes the evening turn-down check lists periodically.
  </li>
  <li>
   Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests.
  </li>
  <li>
   Gives feedback of employees work performance to the Housekeeping Manager
  </li>
  <li>
   Checks equipment and pantries at the end of the shift and ensures cleanliness and correct storage of guest supplies and cleaning supplies.
  </li>
  <li>
   Ensures that the handover given between morning and evening shift is correctly made and all instructions are given in the logbook.
  </li>
  <li>
   Coordinate frequently with the Order taker on the status of rooms on your floors. Inform Room Attendants immediately of check out rooms.
  </li>
  <li>
   Updates Room status and Guest discrepancies all the time and reports to F/O.
  </li>
  <li>
   At all times the services and the standards to be according to Welcome charter &amp; SOP of the Dept.
  </li>
  <li>
   Pantry Stock taken to be done and supplies requisition given on the prescribed day to maintain the par stock level.
  </li>
  <li>
   Assist with emergency procedures such as evacuation, fire and bomb threats.
  </li>
  <li>
   Perform any duty assigned by the housekeeping management team.
  </li>
  <li>
   Assists with inventories for linen if scheduled and requested by the Executive Housekeeper or the Housekeeping Managers.
  </li>
  <li>
   Reports and follows up all maintenance
  </li>
  <li>
   Performs turn down training with new and existing staff.
  </li>
  <li>
   Ensures that break times are followed by his/her staff.
  </li>
  <li>
   Physically checks all discrepancies as per discrepancy report.
  </li>
  <li>
   Report any guest complaints/comments to the Housekeeping Manager.
  </li>
  <li>
   Ensure that all staff under your supervision follows strictly the lost and found procedures.
  </li>
  <li>
   As Housekeeping Supervisor, we expect from you:
  </li>
  <li>
   Previous experience in the same role in a luxury hotel is preferred; resort experience will be a plus.
  </li>
  <li>
   In-depth knowledge of housekeeping operations, chemicals, linen handling, and machinery is essential.
  </li>
  <li>
   Must maintain a well-groomed and professional appearance at all times.
  </li>
  <li>
   Excellent command of written and spoken English.
  </li>
  <li>
   Possesses a pleasant personality with a positive attitude&mdash;energetic, friendly, adaptable, self-motivated, and capable of working independently.
  </li>
  <li>
   Our commitment to you
  </li>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  </li>
  <li>
   If you are interested in joining our team apply today!
  </li>
 </ul>
</div>


Housekeeping - Supervisor

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Heart of House
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p>Job Summary</p><ul><li>
 Responsible for assisting in the overall management of the Housekeeping Department. To ensure the smooth running of the day-to-day Housekeeping &amp; Laundry Department and co-ordinate with Floor Supervisors / Housekeeping &amp; Laundry Attendants / Front Office and Engineering Departments. Essential Duties and Responsibilities</li><li>
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis.</li><li>
Monitor and control operation of various sections including, but not limited to linen room, uniform room, floors, public areas, offices and storerooms.</li><li>
Prepare and track weekly inventory as well as the monthly inventory which is to be reported to the Supervisor in charge. Inventory, issue and control use of linen, amenities, cleaning supplies and other housekeeping supplies.</li><li>
Maintain Housekeeping pantry, track distribution and maintenance and report as required to the floor Supervisor.</li><li>
To supervise work assigned fairly to Housekeeping Associate - Floor, Housekeeping Associate - Public Area and Linen room to ensure optimum cover. To ensure that all the associates are in proper uniform and well-groomed and clean.</li><li>
Maintain associate attendance, uniform and room history cards. Prepare associate roster and time sheets and organize shifts to ensure appropriate staffing levels at all times.</li><li>
Assisting Housekeeping Associate - Floor in preparing rush rooms to be inspected by Supervisors. Check each room after room attendants have finished. Supervise associates by inspecting clean rooms. Conduct quality checks to ensure tasks were completed correctly.</li><li>
Assisting in the inspection of vacant rooms to ensure LQA and Brand standards are met consistently.</li><li>
Ensure all Housekeeping members are following procedure for lost and found.</li><li>
Maintain accurate records of linen and uniforms sent to and returned from laundry. To ensure that adequate linen, material, guest supplies are held on the floors.</li><li>
To ensure that all housekeeping cleaning equipment is maintained and in good working order. To follow up on any maintenance that is outstanding. Ensure proper maintenance of all housekeeping equipment &amp; tools.</li><li>
To ensure the upkeep and cleanliness of all housekeeping areas under her/his direct control. To ensure that flowers ordered are made and delivered to correct rooms.</li><li>
Assist Supervisors by handling daily checklists and ensuring that the accuracy of checklists is maintained.</li><li>
Interact in a courteous and professional manner with all guests, associates, and community members.</li><li>
Train, direct, coordinate, influence and persuade associates in order to maintain and follow FORBES / LQA and Brand standards of hotel.</li><li>
Maintain cleanliness and safety of work area. To check daily that all public areas, including restaurants and offices have been cleaned to standards laid down by the hotel, and to keep the report back up to date.</li><li>
To pass on departmental information to respective stakeholders.</li><li>
Responsible for assisting Supervisors with room assignments and acting as order taker whenever required. To undertake other such supervisory duties, which the Housekeeping Manager may allocate from time to time.</li><li>
Supervise periodical spring cleaning in rooms. To assist in the training of all housekeeping inventories as required. To liaise with Reception/Duty Manager regarding room status. To inform management of any matter relating to the security of Hotel, Associates and Guests property.</li><li>
To check staffing levels each day in the absence of the Supervisor or Manager, making sure occupancy is checked with reception. To ensure smooth hand over to next shift.</li><li>
To ensure that potential and existing health and safety hazards are reported promptly to the appropriate departments e.g. Maintenance, Management and Manager. Organize Safety meetings and training.</li><li>
Relieving the tasks of the Housekeeping Supervisors when they are not available.</li><li>
To receive calls from other departments, and management with regards to departmental queries.</li><li>
To attend all housekeeping meetings as requested.</li><li>
In the event of an emergency follow instructions as per the company&rsquo;s policies and procedures.</li></ul><p></p><p><br>
Standard Responsibilities:</p><ul><li>
 Comply and adhere to the Rosewood company policies.</li><li>
 Take on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission and core values at all times</li><li>
Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li><li>
Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values.</li></ul><p></p><p><br>
Confidentiality</p><p>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</p><p>
Health &amp; Safety</p><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire,Health &amp; Safety.</li><li>
Be fully conversant with:<ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul><p></p><p><br>
Other</p><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Housekeeping Coordinator

The Wellness Lab

<p><b>Job Title: Counter &amp; Dispatch StaffJob Summary</b></p><p>We are looking for a responsible staff member to handle online delivery orders and support dispatch operations. The role includes accepting orders from delivery platforms, arranging items properly, and handing over the correct orders to drivers. The staff will also assist in packing customer orders in the dispatch section.</p><p><b>Key Responsibilities</b></p><ul><li>Accept and manage orders from delivery platforms (Talabat, Snoonu, Keeta, etc.).</li><li>Read and understand order details clearly.</li><li>Check items carefully before packing.</li><li>Arrange items properly in delivery bags.</li><li>Ensure the correct order number is matched with the correct driver.</li><li>Hand over orders accurately to drivers.</li><li>Support dispatch team in packing customer orders.</li><li>Follow hygiene and cleanliness standards.</li><li>Report any order mistakes or system issues immediately.</li></ul><p><b>Requirements</b></p><ul><li>Must be able to <b>read and understand English well</b>.</li><li>Basic <b>computer knowledge</b> (able to use tablet/PC and order systems).</li><li>Attention to detail.</li><li>Responsible and organized.</li><li>Able to work in a fast-paced environment.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,000.00 per month</p>

Counter & Dispatch Staff

GREEN PRINT 

<p><b>Job Title: Sales Coordinator &ndash; Printing, Gifts &amp; Promotions</b></p><p><b>Job Summary:</b><br/>We are looking for a proactive and detail-oriented Sales Coordinator with experience in printing, corporate gifts, and promotional products. The ideal candidate will support the sales team, coordinate with production, handle client communications, and ensure smooth order execution from inquiry to delivery.</p><ul><li>Follow up regularly with clients regarding pending quotations, artwork approvals, LPOs, and order confirmations to ensure timely conversion of inquiries into confirmed sales.</li><li>Create and process sales orders and job orders with complete specifications, including size, material, quantity, finishing, branding details, and delivery timelines to avoid errors in production.</li><li>Coordinate closely with the design team to clearly brief client requirements, manage artwork revisions, and secure final approvals before releasing jobs to production.</li><li>Liaise with the production department to monitor work progress, prioritize urgent orders, and ensure delivery deadlines are met as committed to clients.</li><li>Communicate consistently with the sales team by providing updates on order status, delivery schedules, and addressing any production or supplier-related challenges.</li><li>Source pricing and availability from corporate gift and promotional product suppliers, compare quotations, and ensure quality and branding standards are maintained.</li><li>Arrange samples, mock-ups, and prototypes for client presentations, and assist sales executives during meetings to support successful order closures.</li><li>Maintain organized documentation of quotations, sales orders, approvals, LPOs, and correspondence to ensure smooth coordination and audit compliance.</li><li>Coordinate with the accounts department to track pending payments and support the sales team in maintaining strong client relationships and achieving sales targets.</li></ul><p>Job Types: Full-time, Permanent</p>

Sales Coordinator – Printing, Corporate Gifts & Promotional Products

Premium Limited Group

<p>Job Summary:</p><p>Responsible for receiving customer orders, accurately processing them, collecting payments, and organizing deliveries to ensure fast and efficient service. This role includes coordinating with the kitchen and delivery staff, tracking orders, and resolving any issues to provide an excellent customer experience.</p><p>Responsibilities:</p><ul><li>Greet customers warmly and professionally</li><li>Accurately record orders using the POS or order system</li><li>Collect payments via cash, card, or electronic payment methods</li><li>Monitor order progress and ensure timely delivery</li><li>Coordinate with the kitchen to ensure orders are prepared correctly</li><li>Assign orders efficiently to delivery drivers or staff</li><li>Quickly resolve any order or payment issues</li><li>Maintain accurate records of transactions and cash handling</li></ul><p>Requirements &amp; Skills:</p><ul><li>Minimum of 2 years of experience as a cashier, dispatcher, or in a similar role</li><li>Ability to work under pressure and manage time effectively</li><li>Excellent communication skills with customers and team members</li><li>Attention to detail in recording orders and handling payments</li><li>Initiative and problem-solving abilities</li><li>Strong organizational skills and multitasking ability</li></ul><p>Job Type: Full-time</p>

Dispatcher Cashier

Explore 185+ Order taker in Doha this March. Find roles across top companies and apply now to boost your career.