other

Kuwait Airways Corporation

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div>Kuwait Airways is activity recruiting for Ramp Services section in the Ground Handling department. In this role your responsibilities will include but not limited to:</div><div></div><div><b><br>
Basic Function and Scope:</b></div><p></p><p><br>
 Provides work direction of assigned personnel in the ramp services for the activities of Unit Load Device (ULD) movement (on shift), Charge Note processing and general equipment maintenance for Ramp Services. Includes ensuring the control and inventory of ULD equipment inbound/outbound on KAC aircraft and on other carriers working under ground services contracts, processing and reconciling Charge Note for ground services provided by KAC for other carriers and ensuring the scheduled and breakdown maintenance of ramp mobile equipment (done by the garage unit) and other related duties and activities.</p><p></p><div><b><br>
Tasks and Duties:</b></div><div></div><div><br>
a. Ensures the preparation, receipt and despatch of ULD equipment including various pallets, containers and related straps, nets and rings on KAC aircraft and on assigned other carrier aircraft. Ensures accurate and complete record keeping of ULD movement by ULD staff working on shift and that all telexes and SITA messages are sent/actioned regarding requests for ULD equipment, lost units, repairs and receipt and confirmation notices.</div><div></div><div><br>
b. Reviews and assesses the processing of Charge Notes to other carriers for various ground handling eg. passenger, baggage, cargo, ground transport, load control etc., provided by KAC Ramp staff, in accordance with ground handling agreements. Ensures all flights and services are covered on a daily basis, that charges are accurate in accordance with approved terms and conditions, and that other carriers' representatives have signed off all Charge Note amounts/services. Approves notes prior to despatching to Finance, for their billing action.</div><div></div><div><br>
c. Oversees and directs the activities of the General Equipment Supervisor and ensures regular scheduled maintenance and break down repairs of a wide variety of mobile ground equipment used by Ramp Services, such as forklifts, tugs, transporters, mobile stairs, dollies, jeeps, pick-ups etc. Monitors maintenance services performed by the garage, participates in investigating serious or recurring maintenance problems, serious accidents or breaches of safety rules and regulations and directs other related activities performed by this unit.</div><div></div><div><br>
d. Liaises with various internal and outside parties to facilitate the section's work such as with representatives of other carriers, CAA officials, KASCO supervisors, outstations and other parties. Initiates a wide variety of telexes and other communications and attends various regular and ad hoc meetings to progress the work.</div><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div>
a. Minimum 1 Year Experience<br>
</div><div>
b. Good knowledge of written and spoken English.</div><br>
<div></div>
</div><div><div><p><b>I'm interested</b></p></div></div></div>
<br><ul><div><p>Date Opened</p>
<div><b>09/09/2025</b><b>
</b></div></div><div><p>Closing Date</p>
<div><b>24/09/2025</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>Minimum 1 Year Experience</b><b>
</b></div></div><div><p>City</p>
<div><b>Kuwait City</b><b>
</b></div></div><div><p>Country</p>
<div><b>Kuwait</b></div></div></ul>

Ramp Services

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div>Kuwait Airways is activity recruiting for Passenger Services section in the Ground Handling department. In this role your responsibilities will include but not limited to:</div><div></div><div><b><br>
Basic Function and Scope:</b></div><div></div><p><br>
Participates and controls the provision of passenger services at Kuwait Airport for all regular and extra KU and other carriers' flights. Includes, ensuring timely solution of related passenger services, circulating and monitoring the implementation of new or amended passenger services' procedures, directing and participating in the preparation of duty roistering pertaining to passenger check-in counter staff.</p><div></div><div><b><br>
Tasks and Duties:</b></div><div></div><div><br>
a. Ensures timely solution of passenger services discrepancies related to over carriage, delays, irregularities in flight documentation, mishandling of cargo and baggage by passenger services staff, other carriers complaints, etc. Includes initiation of investigations related to such irregularities with concerned duty officers, recommending corrective action, drafting replies to complaining party, and processing with supervisor for review and approval.</div><div></div><div><br>
b. Circulates new or amended procedures related to passenger, received from Sales &amp; Services Department and other carriers, such as amendments on aircraft, capacity, trim, IATA tariff, visa regulations, etc. Includes directing the feeding of such amendments into computer as required, and monitoring their implementation.</div><div></div><div><br>
c. Directs and participates in the preparation of duty rostering pertaining to passenger services check-in counter staff at Kuwait Airport for all KU and other carriers flights. Includes, studying the weekly flights schedule issued by DGCA and extra flight schedules received from Planning Department for KAC and other carriers, assessing daily traffic density periods, assigning the appropriate number of groups during all shifts to meet the passenger services requirements during peak/normal/lean periods and preparing the daily duty roster of each group showing the time in/out/rest during the period of eight weeks to ensure smooth and efficient passenger services.</div><div></div><div><br>
d. Attends regular meetings with other carriers' representatives along with Government officials of DGCA, Immigration, Customs, Security and Health to discuss related work procedures and exchange related information to ensure proper work relations and efficient passenger services.</div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div>
a. Minimum 1 Year Experience<br>
</div><div>
b. Good knowledge of written and spoken English.</div><br>
<div></div>
</div><div><div><p><b>I'm interested</b></p></div></div></div>
<br><ul><div><p>Date Opened</p>
<div><b>09/09/2025</b><b>
</b></div></div><div><p>Closing Date</p>
<div><b>24/09/2025</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>Minimum 1 Year Experience</b><b>
</b></div></div><div><p>City</p>
<div><b>Kuwait City</b><b>
</b></div></div><div><p>Country</p>
<div><b>Kuwait</b></div></div></ul>

Passenger Services

Confidential

<div>
 <p>
  Leading private college in Kuwait is currently recruiting full-time faculty members as Instructors for its English Preparatory Program to start from Fall Semester 2025.
 </p>
 <p>
  Being an equal opportunity employer, it offers internationally competitive salaries, remuneration packages, research incentives, and professional development opportunities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements
  </strong>
 </p>
 <ul>
  <li>
   A Master&rsquo;s Degree in Teaching English to speakers of other languages, Linguistics, English Literature or any other related field from an internationally accredited university.
  </li>
  <li>
   CELTA, DELTA, TESOL, TEFL or any other ESL teaching certificate preferred.
  </li>
  <li>
   Ability to work in a diverse, interdisciplinary, and fast-paced environment.
  </li>
  <li>
   Have demonstrable skills in oral and written English, the language of instruction and communication on campus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  Faculty members are engaged in teaching, services, research and professional development tasks.
 </p>
 <p>
  Successful candidates are expected to:
 </p>
 <ul>
  <li>
   Have a strong commitment to teaching excellence.
  </li>
  <li>
   Prepare teaching materials, maintain and improve competence in subjects being taught.
  </li>
  <li>
   Develop and deliver courses to students.
  </li>
  <li>
   Prepare class activities, quizzes, assessments and exams.
  </li>
  <li>
   Passionately support the departmental and college-wide activities and services with a spirit of leadership, commitment, accountability, and collegiality.
  </li>
  <li>
   Evaluate, monitor and mentor students' academic progress.
  </li>
  <li>
   Supervise and assist students in all aspects related to the courses.
  </li>
  <li>
   Guide, lead and mentor students in projects
  </li>
  <li>
   Engage actively in promoting the growth of the college and participate in strategic activities and events.
  </li>
  <li>
   Participate in departmental and college meetings and activities.
  </li>
  <li>
   Serve and support functional activities of departmental committees.
  </li>
  <li>
   Undertake any other duties as may be directed by the Head of Department.
  </li>
 </ul>
 <p>
 </p>
</div>


English Preparatory Program Instructor

Go Studios Group

<p><b>Job description:</b></p><p>&middot; Contact clients to gather details for upcoming and ongoing campaigns.</p><p>&middot; Review <b>booking order</b> templates from the Sales Team and confirm campaign details with clients.</p><p>&middot; Create and maintain accurate influencer lists on the dashboard for each campaign.</p><p>&middot; Add influencers recommended by the client or based on internal recommendations.</p><p>&middot; Communicate professionally with influencers via WhatsApp or other approved channels, representing Go Studios as Campaigns Manager.</p><p>&middot; Monitor campaign execution to ensure goals are met.</p><p>&middot; Take extra confirmation steps to guarantee campaign targets are achieved.</p><p>&middot; Replace any influencer who refuses or fails to post coverage with an appropriate substitute. Delegate tasks to the Operations Team as needed.</p><p>&middot; Follow up with clients during campaigns and respond promptly to requests.</p><p>&middot; Coordinate effectively with the Operations Team and other internal departments.</p><p>&middot; Generate new leads and identify potential influencers.</p><p>&middot; Maintain and update the influencer database to reflect availability, past performance, and category expertise.</p><p>&middot; Assist the team with meetings and other campaign-related tasks.</p><p><b>Requirements:</b></p><ul><li>Proven experience as a <b>I</b>nflunceues</li><li>Minimum 3&ndash;5 years of experience in the field</li><li>Ability to work under pressure and meet deadlines</li></ul><p>If you are passionate about design and social media, we&rsquo;d love to meet you!</p><p>Job Type: Full-time</p><p>Pay: From KD450.000 per month</p>

Talent / Rosters Team

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25108121
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Food and Beverage &amp; Culinary
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Our jobs aren&rsquo;t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Event Service Expert is skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Event Service Expert makes transactions feel like part of the experience.
 <br/>
 <br/>
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Event Service Experts &ndash; to get it right for our guests and our business each and every time.
 <br/>
 <br/>
 <strong>
  SCOPE / BUSINESS CONTEXT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A Full Time position
  </li>
  <li>
   Number of Direct Reports &ndash; N/A
  </li>
  <li>
   Titles of Direct Reports &ndash; N/A
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 Experience:
 <br/>
 <br/>
 <ul>
  <li>
   Min 1-year related work experience
   <br/>
   <br/>
  </li>
 </ul>
 Skills and Knowledge
 <br/>
 <br/>
 <ul>
  <li>
   Team Work
  </li>
  <li>
   Customer Service Orientation
  </li>
  <li>
   Diversity Relations
  </li>
  <li>
   Interpersonal Skills Dependability
  </li>
  <li>
   Positive Demeanor
  </li>
  <li>
   Presentation
  </li>
  <li>
   Integrity
  </li>
  <li>
   Safety Orientation
  </li>
  <li>
   Adaptability/Flexibility
  </li>
  <li>
   Stress Tolerance
   <br/>
   <br/>
  </li>
 </ul>
 Education or Certification
 <br/>
 <br/>
 <ul>
  <li>
   Higher Education, Diploma or equivalent
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 The following are specific responsibilities and contributions critical to the successful performance of the position
 <br/>
 <br/>
 <strong>
  General Food and Beverage Services
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follow appropriate procedures for serving alcohol, follow local Training and Guidance
  </li>
  <li>
   Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  </li>
  <li>
   Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
  </li>
  <li>
   Perform other reasonable duties as requested.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Banquet Room Set-up
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
  </li>
  <li>
   Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
  </li>
  <li>
   Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and systems, ensuring all equipment is operational prior to use.
  </li>
  <li>
   All Event service expert will be required to completely familiarize themselves with the location of each function room and related areas and the various types of set up to include the following: school style, theatre style, conference style, U-Shape, Hollow square, hollow rectangle, banquet style, different types of buffets set up, coffee break.
  </li>
  <li>
   Set up and handling tables, i.e. round, rectangle, buffet etc. Service, breakdown and vacuuming of all department functions area to include meetings rooms, breakfast, lunch, dinner, receptions, banquet hall, dance floor, exhibits, general cleaning of all area and outdoor catering.
  </li>
  <li>
   To ensure that all equipment, fixture and furniture are handled with great care.
   <br/>
   <br/>
  </li>
 </ul>
 Banquet Room Bussing and Cleaning
 <br/>
 <br/>
 <ul>
  <li>
   Bus tables by removing and separating tableware, chinaware, glassware, and flatware.
  </li>
  <li>
   Monitor tableware to ensure it is presentable to guests, including checking for cleanliness, cracks, and chips.
  </li>
  <li>
   Break-down, remove, and secure AV equipment and related equipment, devices, and systems promptly following an event.
   <br/>
   <br/>
  </li>
 </ul>
 Banquets
 <br/>
 <br/>
 <ul>
  <li>
   Respond to and try to fulfill any special banquet event arrangements requested by guest.
  </li>
  <li>
   Replenish buffet items to ensure consistency and freshness in presentation from opening to closing.
  </li>
  <li>
   Follow up on special banquet event arrangements requested by guest to ensure compliance.
  </li>
  <li>
   Assist and instruct guests/customers regarding proper usage and operation of AV equipment and Internet.
   <br/>
   <br/>
  </li>
 </ul>
 Closing
 <br/>
 <br/>
 <ul>
  <li>
   Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  </li>
  <li>
   Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
   <br/>
   <br/>
  </li>
 </ul>
 Steps of Service
 <br/>
 <br/>
 <ul>
  <li>
   Check in with guests to ensure satisfaction with each food course and/or beverages.
  </li>
  <li>
   Monitor and maintain the cleanliness of assigned tables and work areas including ensuring courses are cleared according to department standards and tables are properly crumbed when appropriate.
   <br/>
   <br/>
  </li>
 </ul>
 This list is meant to be representative of the common responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, it is not exhaustive. Management reserves the right to revise this job description or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technological developments).
 <br/>
 <br/>
 <strong>
  Other
  <br/>
  <br/>
 </strong>
 Safety and Security
 <br/>
 <br/>
 <ul>
  <li>
   Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  </li>
  <li>
   Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  </li>
  <li>
   Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
  </li>
  <li>
   Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
  </li>
  <li>
   Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
   <br/>
   <br/>
  </li>
 </ul>
 Policies and Procedures
 <br/>
 <br/>
 <ul>
  <li>
   Protect the privacy and security of guests and coworkers.
  </li>
  <li>
   Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  </li>
  <li>
   Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  </li>
  <li>
   Maintain confidentiality of proprietary materials and information.
  </li>
  <li>
   Comply with quality assurance expectations and standards.
  </li>
  <li>
   Perform other reasonable job duties as requested by Supervisors.
   <br/>
   <br/>
  </li>
 </ul>
 Guest Relations
 <br/>
 <br/>
 <ul>
  <li>
   Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible; thank guests with genuine appreciation and provide a fond farewell.
  </li>
  <li>
   Address guests' service needs in a professional, positive, and timely manner.
  </li>
  <li>
   Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (enter brand specific programs) to resolve issues, delight, and build trust.
  </li>
  <li>
   Assist other employees to ensure proper coverage and prompt guest service.
  </li>
  <li>
   Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  </li>
  <li>
   Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  </li>
  <li>
   Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
  </li>
  <li>
   Thank guests with genuine appreciation and provide a fond farewell.
   <br/>
   <br/>
  </li>
 </ul>
 Communication
 <br/>
 <br/>
 <ul>
  <li>
   Talk with and listen to other employees to effectively exchange information.
  </li>
  <li>
   Provides assistance to coworkers, ensuring they understand their tasks.
  </li>
  <li>
   Communicate with guests, other employees, or departments to ensure guest needs are met.
  </li>
  <li>
   Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
   <br/>
   <br/>
  </li>
 </ul>
 Working with Others
 <br/>
 <br/>
 <ul>
  <li>
   Support all co-workers and treat them with dignity and respect.
  </li>
  <li>
   To be at the assigned work area, in uniform, and ready to work at the time that is scheduled.
  </li>
  <li>
   To attend meetings and trainings when scheduled.
  </li>
  <li>
   Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
  </li>
  <li>
   Partner with and assist others to promote an environment of teamwork and achieve common goals.
   <br/>
   <br/>
  </li>
 </ul>
 Quality Assurance/Quality Improvement
 <br/>
 <br/>
 <ul>
  <li>
   Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.
   <br/>
   <br/>
  </li>
 </ul>
 Physical Tasks
 <br/>
 <br/>
 <ul>
  <li>
   Enter and locate work-related information using computers and/or point of sale systems.
  </li>
  <li>
   Stand, sit, or walk for an extended period of time or for an entire work shift.
  </li>
  <li>
   Read and visually verify information in a variety of formats (e.g., small print).
  </li>
  <li>
   Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Events Service Expert, PRE OPENING

MyHome App

<p>Our customer support team works for our customers&mdash; not for us. In other words, you're always concerned about how you can a customer happy. You'd be surprise to know what we're willing to do to ensure our customers are satisfied.</p><p>We often call our customer support division&mdash; &quot;The Central Kitchen&quot; because everything flows through this unit. The best members in our team served time within our customer support division.</p><p><b>What we expect from you: </b></p><ul><li>Assist customers via calls, emails, and chats.</li><li>Update records on company's ERP and CRM.</li><li>Maintain target KPI and ensure customer satisfaction.</li><li>Collaborate with operations ensuring order fulfillment.</li></ul><p><b>Who we are looking for:</b></p><ul><li>Entrepreneurial&mdash;owner mentality.</li><li>2+ years experience in customer service.</li><li>Team player&mdash;effectively communicate with other teams.</li><li>Critical/ Analytical thinker&mdash;quickly understand problems and solve them.</li><li>Fluent in English and Arabic&mdash; spoken and written.</li></ul><p><b>What we will provide:</b></p><ul><li>Any necessary hardware/ software for you (laptop, phone, headset, etc).</li><li>Extensive training on procedures and policies.</li><li>Paid courses for personal development if desired.</li></ul><p><b>Working hours:</b></p><ul><li>As per Kuwait labor laws: 8 hours per day or 48 hours per week.</li><li>Shift-based and overtime is available (official holidays/ peak-hours).</li><li>1-hour break as per Kuwait labor laws.</li></ul><p>Job Type: Full-time</p><p>Pay: KD250.000 - KD300.000 per month</p><p>Application Question(s):</p><ul><li>What is special about you? In other words, why do you think you're the best fit for this position? (We read every response).</li></ul><p>Experience:</p><ul><li>customer service: 2 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Customer Support Representative

Kuwait Sahara consultancy Company

<p>Provides general support to the customer / patients or prescribers encompassing the following activities receives and answers (within targeted guidelines) inbound customer enquiries, customer service, first-hands technical support and/or all other related tasks.</p><p>Usual duties may include processing telephone calls, supplying service information, processing orders, preplan activities, liaising with the other colleagues within the service team for daily / weekly dispatch to customers, handling home service activations, complaints etc.</p><p>Dealing with several products and home care services, plans, coordinates, directs and controls all pre and after-sales service activities in the company.</p><p>Has responsibility of telephone-based customer services, and of back-office activities (in the form of managing contracts data.</p><p>This involves:</p><p>- SOPs and policies that will ensure the operations needs, reaching internal and contractual standards/KPIs and Quality and customer satisfaction targets.</p><p>- liaising with all other line heads and managers in order to provide support with an analytical and service oriented approach;</p><p>- keep statistics for the service;</p><p>- support the company for the administration of KPIs affecting relative service invoices and complaints or non-conformities;</p><p>- approach / deal with customers, prescribers or end-users (also for surveys or claims);</p><p>-skills in promoting and marketing the service through social media and telecommunication</p><p>Minimum requirements</p><p>&#9679; Knowledge of main commercial software platforms (Windows, Office..) and capability of using new platforms.</p><p>&#9679; English/Arabic written and spoken</p><p>Job Type: Full-time</p><p>Pay: KD350.000 - KD400.000 per month</p>

CUSTOMER SERVICE (Back/Front office and planning activities)

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