sales manager

operations manager

operations executive

warehouse supervisor

front office supervisor

outlet supervisor

ACCOR

To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.
To be entirely flexible and adapt to rotate within the different sub departments of the Food &amp; Beverage Division or any other Department of the hotel as assigned.
To carry out any other reasonable duties and responsibilities as assigned.
To perform opening and closing procedures established for the place of work as assigned.
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food &amp; Beverage combinations and up sell alternatives.
To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
To ensure that the place of work and surrounding area is kept clean and organized at all times.
To handle guest enquiries in a courteous and efficient manner.
To establish a rapport with guests maintaining good customer relationship.
To monitor operating supplies and reduce spoilage and wastage.
To report guest complaints or problems to Managers if no immediate solution can be found and assure follow up with guests.
To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards
To provide friendly, courteous and professional service at all times.
To maintain good working relationships with colleagues and all other departments.
To read and understand the hotel s Employee Handbook and to adhere to the hotel s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
To comply with local legislation as required.
To respond to any changes in the department as dictated by the needs of the hotel.
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
To attend training and meetings as and when required.

Outlet Supervisor

Minor International

KEY DUTIES AND RESPONSIBILITIES <ul> <li>To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.</li> <li>Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.</li> <li>Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders</li> <li>During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.</li> <li>Assist in maintaining a highly motivated and well trained staff</li> <li>Open and close shift in accordance with Manager s Checklist.</li> <li>Train, maintain and enforce all Anantara World Islands Dubai Service Standards</li> <li>Properly execute revenue and check control procedures on shift</li> <li>Maintain a safe and sanitary work environment for all Associates and guests</li> <li>Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)</li> <li>Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.</li> <li>Be on the floor during entire meal period and ensure adequate coverage</li> <li>Ensure that only a quality product is being served</li> <li>Maintain proper Associate uniform standards</li> <li>Manage an effective repair and maintenance program through the use of work orders, inspections, etc.</li> <li>Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.)</li> <li>Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates</li> <li>Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction.</li> <li>Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara World Islands Dubai s Guarantee of Fair Treatment Policy</li> <li>Identify and recommend incentive programs, new ideas, and methods of operation</li> </ul> <ul> <li>This is a highly visible guest service position, requiring above average communication skills</li> </ul>

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara World Islands Dubai employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
 </li>
 <li>
 Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
 </li>
 <li>
 Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
 </li>
 <li>
 During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
 </li>
 <li>
 Assist in maintaining a highly motivated and well trained staff
 </li>
 <li>
 Open and close shift in accordance with Manager&rsquo;s Checklist.
 </li>
 <li>
 Train, maintain and enforce all Anantara World Islands Dubai Service Standards
 </li>
 <li>
 Properly execute revenue and check control procedures on shift
 </li>
 <li>
 Maintain a safe and sanitary work environment for all Associates and guests
 </li>
 <li>
 Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)
 </li>
 <li>
 Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
 </li>
 <li>
 Be on the floor during entire meal period and ensure adequate coverage
 </li>
 <li>
 Ensure that only a quality product is being served
 </li>
 <li>
 Maintain proper Associate uniform standards
 </li>
 <li>
 Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
 </li>
 <li>
 Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.)
 </li>
 <li>
 Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates
 </li>
 <li>
 Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction.
 </li>
 <li>
 Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara World Islands Dubai&rsquo;s Guarantee of Fair Treatment Policy
 </li>
 <li>
 Identify and recommend incentive programs, new ideas, and methods of operation
 </li>
 <li>
 This is a highly visible guest service position, requiring above average communication skills
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant/Outlet operations leadership role
 </li>
 <li>
 Passion for leadership and teamwork
 </li>
 <li>
 Eye for detail to achieve operational excellence
 </li>
 <li>
 Excellent guest service skills
 </li>
 <li>
 Arabic speaker is a plus
 </li>
 </ul>
</div>

Outlet Supervisor - Qamar

Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.
<ul>
 <li>He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP s i.e. guest care, product knowledge, grooming standards, up selling, etc.</li>
 <li>To report any equipment failures/problems to the Maintenance Department.</li>
 <li>To pass any maintenance requests to the Maintenance Department.</li>
 <li>To participate in any Training/Developments schemes as recommended by senior management.</li>
 <li>Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.</li>
 <li>Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.</li>
 <li>Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.</li>
 <li>Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li>
 <li>Contributes to the upkeep of the outlet s database of regular guests.</li>
 <li>Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.</li>
 <li>Resolves guests complaints directly or consults with immediate Supervisor.</li>
 <li>Does all mise en place work according to a whole day service requirements.</li>
 <li>Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.</li>
 <li>Attends regular departmental meetings and conduct s briefings (on behalf) and contributes to an open communication with in the assigned team.</li>
 <li>Familiar with the outlets menu and promotional activities.</li>
 <li>Familiar with the company s internal policies and safety procedures.</li>
 <li>Carries out other related assignments or tasks entrusted by the Food &amp; Beverage from time to time.</li>
 <li>To have a complete understanding of and to adhere to Swiss tel Al Murooj, Dubai policy relating to Fire, Hygiene, Health and Safety.</li>
 <li>Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li>
 <li>To carry out any other reasonable duties and responsibilities as assigned.</li>
 <li>Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li>
 <li>He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP s i.e. guest care, product knowledge, grooming standards, up selling, etc.</li>
 <li>To report any equipment failures/problems to the Maintenance Department.</li>
 <li>To pass any maintenance requests to the Maintenance Department.</li>
 <li>To participate in any Training/Developments schemes as recommended by senior management.</li>
 <li>Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.</li>
 <li>Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.</li>
 <li>Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.</li>
 <li>Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li>
 <li>Contributes to the upkeep of the outlet s database of regular guests.</li>
 <li>Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.</li>
 <li>Resolves guests complaints directly or consults with immediate Supervisor.</li>
 <li>Does all mise en place work according to a whole day service requirements.</li>
 <li>Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.</li>
 <li>Attends regular departmental meetings and conduct s briefings (on behalf) and contributes to an open communication with in the assigned team.</li>
 <li>Familiar with the outlets menu and promotional activities.</li>
 <li>Familiar with the company s internal policies and safety procedures.</li>
 <li>Carries out other related assignments or tasks entrusted by the Food &amp; Beverage from time to time.</li>
 <li>To have a complete understanding of and to adhere to Swiss tel Al Murooj, Dubai policy relating to Fire, Hygiene, Health and Safety.</li>
 <li>Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li>
 <li>To carry out any other reasonable duties and responsibilities as assigned.</li>
</ul>

Food & Beverage Supervisor - Lobby Lounge

Hilton Hotels

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing? As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards: • Supervise Food and Beverage Outlet operations • Communicate and delegate tasks to the team • Ensure compliance of brand standards • Manage guest queries in a timely and efficient manner • Represent needs of the team • Assist Food and Beverage management with achieving financial targets • Assist Food and Beverage management with training and development of team members • Assist with annual and mid-year appraisals with team members under your responsibility • Comply with hotel security, fire regulations and all health and safety legislation • Be environmentally aware • Assist other departments wherever necessary and maintain good working relationships

Food and Beverage Outlets Supervisor

Beach Rotana

As a Head Waiter/ Head Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as
<ul>
<li>Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation</li>
<li>Conduct regular training sessions with the assigned team in line with the departmental SOP s</li>
<li>Monitor duty schedules for the respective team</li>
<li>Ensure the proper appearance and grooming of assigned employees</li>
<li>Work towards the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours</li>
<li>Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available</li>
<li>Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being</li>
<li>Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel</li>
<li>Contribute to meet and maximize the monthly revenue budget for the respective outlet</li>
</ul>
Skills
Education, Qualifications &amp; Experiences
You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.
Knowledge &amp; Competencies
The ideal candidate will be a well presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies
<ul>
<li>Understanding Hotel Operations</li>
<li>Effective Communication</li>
<li>Planning for Business</li>
<li>Supervising People</li>
<li>Understanding Differences</li>
<li>Supervising Operations</li>
<li>Teamwork</li>
<li>Adaptability</li>
<li>Customer Focus</li>
<li>Drive for Results</li>
</ul>

Head Waiter / Head Waitress

Hilton

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.What will I be doing?As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:Supervise Food and Beverage Outlet operationsCommunicate and delegate tasks to the teamEnsure compliance of brand standardsManage guest queries in a timely and efficient mannerRepresent needs of the teamAssist Food and Beverage management with achieving financial targetsAssist Food and Beverage management with training and development of team membersAssist with annual and mid-year appraisals with team members under your responsibilityComply with hotel security, fire regulations and all health and safety legislationBe environmentally awareAssist other departments wherever necessary and maintain good working relationshipsWhat are we looking for?A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous Food and Beverage experienceCommitted to delivering high levels of customer servicePositive attitudeGood communication skillsFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in hotel industryPrevious experience in supervising and/or delegationWillingness to develop team members and selfWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision  to fill the earth with the light and warmth of hospitality  unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsEmbassy Suites by Hilton Dubai Business BayScheduleFull-timeBrandEmbassy Suites by HiltonJobFood and Beverage

Food and Beverage Supervisor

Explore 672+ Outlet supervisor in Dubai this October. Find roles across top companies and apply now to boost your career.

672 outlet supervisor jobs IN Dubai

Outlet Supervisor

Outlet Supervisor

Outlet Supervisor - Qamar

Food & Beverage Supervisor - Lobby Lounge

Food and Beverage Outlets Supervisor

Head Waiter / Head Waitress

Food and Beverage Supervisor