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outlet supervisor

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
You will support the overall Food &amp; Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food &amp; Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment. 
Qualifications<ul><li> 
College diploma in Hotel Management or related field</li><li>Previous experience in Food &amp; Beverage/Restaurant and Banquet operation</li><li>Passion for leadership and teamwork</li><li>Eye for detail to achieve operational excellence</li><li>Excellent guest service skills</li></ul></div>

Outlet Supervisor

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Muscat
 
 
 
 
 Summary
 
 
 
 You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally with a relevant degree or diploma in Hospitality or Tourism management.
 </li>
 <li>
 Minimum 2 years work experience hotel operations.
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must.
 </li>
 </ul>
</div>

F&B Team Leader - Banquet

IHG Hotels & Resorts

<div>
 As an Outlet Manager at Crowne Plaza Muscat OCEC, you will be responsible for the overall management, leadership, and performance of the hotel&rsquo;s designated restaurant or bar outlet. You will ensure excellent guest satisfaction, operational efficiency, team engagement, and financial profitability in alignment with IHG service standards and Crowne Plaza brand values.
 
 
 YOUR DAY-TO-DAY:
 
 
 <ul>
 <li>
 Deliver memorable guest experiences through warm hospitality, attention to detail, and consistent service quality.
 </li>
 <li>
 Ensure that all guests are greeted, seated, and served in a timely and professional manner.
 </li>
 <li>
 Handle guest feedback and complaints promptly and professionally, ensuring total guest satisfaction.
 </li>
 <li>
 Maintain high standards of hygiene, cleanliness, and ambiance in accordance with brand and local authority guidelines.
 </li>
 <li>
 Oversee daily outlet operations including opening, service, and closing procedures.
 </li>
 <li>
 Ensure adherence to standard operating procedures (SOPs), service standards, and quality expectations.
 </li>
 <li>
 Monitor inventory levels, par stocks, and requisitions to ensure sufficient supplies and cost control.
 </li>
 <li>
 Ensure proper cash handling, billing accuracy, and compliance with internal audit and control policies.
 </li>
 <li>
 Drive revenue through effective upselling, menu engineering, and promotional activities.
 </li>
 <li>
 Analyze daily sales, covers, and average check to identify trends and areas for improvement.
 </li>
 <li>
 Manage departmental budgets, cost of sales, and operating expenses to achieve profitability targets.
 </li>
 <li>
 Coordinate with the Finance team to ensure accurate forecasting, cost reporting, and variance analysis.
 </li>
 <li>
 Recruit, train, and develop a motivated and service-oriented team.
 </li>
 <li>
 Conduct regular team briefings and ensure staff are updated on hotel promotions, events, and policies.
 </li>
 <li>
 Monitor staff performance and provide coaching, feedback, and performance evaluations.
 </li>
 <li>
 Foster a positive work environment that reflects IHG&rsquo;s &ldquo;True Hospitality for Good&rdquo; culture.
 </li>
 <li>
 Coordinate with Kitchen, Banquets, Sales &amp; Marketing, and other departments to ensure seamless service delivery.
 </li>
 <li>
 Participate in F&amp;B meetings, brand audits, and quality assurance initiatives.
 </li>
 <li>
 Support hotel-wide initiatives including sustainability, health &amp; safety, and responsible business practices.
 
 
 </li>
 </ul>
 WHAT WE NEED FROM YOU:
 
 
 <ul>
 <li>
 Diploma or degree in Hospitality Management or related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of F&amp;B supervisory or managerial experience in an upscale or luxury hotel environment.
 </li>
 <li>
 Strong leadership, interpersonal, and communication skills.
 </li>
 <li>
 Sound knowledge of restaurant operations, menu planning, and POS systems.
 </li>
 <li>
 Excellent problem-solving and decision-making abilities.
 </li>
 <li>
 Fluency in English; Arabic or other language proficiency is an advantage.
 </li>
 <li>
 Flexibility to work shifts, weekends, and public holidays as per business needs.
 
 
 </li>
 </ul>
 WHAT YOU CAN EXPECT FROM US:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Outlet Manager

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop &amp; execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a 'hands on' approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals. 
Qualifications 
<ul><li>
College diploma in Hotel Management or related field.</li><li>
Previous experience in a Food &amp; Beverage/Restaurant operations management role</li><li>
Passion for leadership and teamwork.</li><li>
Eye for detail to achieve operational excellence.</li><li>
Excellent guest service skills.</li></ul></div>

Outlet Manager - SEEN

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
WHY THIS JOB EXISTS 
To serve the needs of the business, our guests and our colleagues by taking responsibility for all food production of a hotel outlet.
Members of the Kitchen Department are responsible for ensuring that all visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings in every area of the hotel, and that F&amp;B is regarded as a strong point of differentiation for the hotel in its local market. 
At Anantara, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all. 
KEY DUTIES AND RESPONSIBILITIES 
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li>
Organize all activities within a Restaurant Kitchen area, ensuring a safe, smooth running and profitable operation within the framework of the Hotel.</li><li>
To develop and maintain the Restaurant cuisine concepts and standards for food preparation and presentation. To be familiar with local market and recommend menu changes according to the seasonal product availability.</li><li>
To achieve department budget goals and minimize food cost by ensuring that proper preparation, inventory, requisition, food pars and control systems are in place.</li><li>
To adhere to Anantara food preparation and presentation guidelines to ensure consistent quality culinary offerings to our guests. Continually look to recommend improvements and additions to the Anantara presentation guidelines.</li><li>
To maintain food safety &amp; protection. All food in working areas should be in compliance with food handling techniques, including dating, proper storage, rotation, etc. Maintain basic food safety and sanitation practices.</li><li>
To accurately forecast business demands on a weekly basis to ensure efficient staffing &amp; food production.</li><li>
To be responsible for maintaining outlet safety at all times.</li><li>
To be responsible for asset management of all outlet property and facilities.</li><li>
Conduct a preventative maintenance inspection on a monthly basis.</li><li>
To lead and fully participate in departmental training to improve departmental skills and hotel service levels, providing associates the training and resources to take care of our guests.</li><li>
To supervise all associates including hiring and discipline in conjunction with the Executive Chef.</li><li>
Promote positive inter-departmental relations through candid communication and cooperation.</li><li>
Above all, to lead by example through a &ldquo;hands on&rdquo; approach to motivate our Associates to excel.</li></ul> 

Qualifications<ul><li> 
College degree in Hotel Management or related culinary degree</li><li>At least 3 years of industry and culinary management experience</li><li>Previous experience training team members in large quantity food preparation.</li><li>Excellent knowledge of quality food operations.</li><li>Passion for leadership and teamwork</li><li>Eye for detail to achieve operational excellence</li><li>Excellent guest service skills</li></ul></div>

Junior Sous Chef

Mandarin Oriental Hotel Group

<div>Food and Beverage Supervisor - Club Lounge

Mandarin Oriental Muscat is looking for a Food and Beverage Supervisor to join our Club Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities
<ul>
<li>Display full knowledge of food and beverage and dining venue offering.</li>
<li>Ensure colleagues start and finish shifts at the correct time.</li>
<li>Assist in setting up tables for all meal periods.</li>
<li>Assist colleagues in setting up service stations according to MEP standards.</li>
<li>Be familiar with all billing procedures.</li>
<li>To handle all banqueting area relevant equipment.</li>
<li>Attend daily meetings.</li>
<li>Attend all mandatory training sessions arranged by MO.</li>
<li>Ensure correct quality, presentation and delivery of all dishes and drinks.</li>
<li>Perform all administrative tasks designated to him/her by management.</li>
</ul><ul><li>Supervise F&amp;B service by directing and supporting his/her subordinates</li>
<li>Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li>
</ul><ul><li>Identify and carry out any specific training and development needs among the team.</li>
</ul><ul><li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.</li>
<li>Greeting and seating guests according to MO standards.</li>
<li>Presenting the menu correctly to each guest.</li>
<li>Taking orders from all guests in line with event policy.</li>
<li>Offering suggested up-selling based on outlet policy.</li>
<li>Serving food and beverages according to MO standards.</li>
<li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li>
<li>Presenting the bill and handle payment procedures.</li>
<li>Ensure guest satisfaction at all times and proactively seek feedback.</li>
<li>Handling special requests from guests and VIPs.</li>
<li>Implement service recovery actions and follow up.</li>
<li>Bidding guests farewell when leaving the venue.</li>
<li>Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

Food and Beverage Supervisor - Club Lounge

Mandarin Oriental

<div>
 
 Food and Beverage Supervisor
 
 
 
 Mandarin Oriental Muscat is looking for a
 
 Food and Beverage Supervisor
 
 to join our
 
 Food and Beverage
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Display full knowledge of food and beverage and dining venue offering.
 </li>
 <li>
 Ensure colleagues start and finish shifts at the correct time.
 </li>
 <li>
 Assist in setting up tables for all meal periods.
 </li>
 <li>
 Assist colleagues in setting up service stations according to MEP standards.
 </li>
 <li>
 Be familiar with all billing procedures.
 </li>
 <li>
 To handle all banqueting area relevant equipment.
 </li>
 <li>
 Attend daily meetings.
 </li>
 <li>
 Attend all mandatory training sessions arranged by MO.
 </li>
 <li>
 Ensure correct quality, presentation and delivery of all dishes and drinks.
 </li>
 <li>
 Perform all administrative tasks designated to him/her by management.
 </li>
 <li>
 Supervise F&amp;B service by directing and supporting his/her subordinates
 </li>
 <li>
 Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.
 </li>
 <li>
 Identify and carry out any specific training and development needs among the team.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.
 </li>
 <li>
 Greeting and seating guests according to MO standards.
 </li>
 <li>
 Presenting the menu correctly to each guest.
 </li>
 <li>
 Taking orders from all guests in line with event policy.
 </li>
 <li>
 Offering suggested up-selling based on outlet policy.
 </li>
 <li>
 Serving food and beverages according to MO standards.
 </li>
 <li>
 Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
 </li>
 <li>
 Presenting the bill and handle payment procedures.
 </li>
 <li>
 Ensure guest satisfaction at all times and proactively seek feedback.
 </li>
 <li>
 Handling special requests from guests and VIPs.
 </li>
 <li>
 Implement service recovery actions and follow up.
 </li>
 <li>
 Bidding guests farewell when leaving the venue.
 </li>
 <li>
 Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Food and Beverage Supervisor - Seasonal Contract

Explore 47+ Outlet supervisor in Muscat Oman this November. Find roles across top companies and apply now to boost your career.