sales manager

operations manager

commercial manager

housekeeping manager

deputy general manager (dgm) Jobs in Muscat Oman

deputy general manager (dgm)

duty manager

Marriott International

<div>Additional Information 
Job Number25184910 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Property Operations and Guest Relations Needs
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Supporting Profitability Goals
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul> 
Assisting Human Resources Activities
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures employees are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Duty Manager

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 You will implement the daily work schedule, to handle planned maintenance and respond to guest requests and emergency situations and to check air conditioning, water, fire safety systems of the hotel and maintain them according to required standards as well as to work with other operational departments in the effective performance of their duties. You are responsible for ensuring that all the engineering and maintenance activities of the hotel are conducted to the highest professional standards at all times, with guest comfort and safety being the highest priority.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; Certified in Electrical or Mechanical Engineering.
 
 
 &bull; Two years operating experience in a hotel engineering department.
 
 
 &bull; Familiar with the operations and priorities of all other hotel operating departments.
 
 
 
</div>

Duty Engineer

Mubashir Consultants

Diesel Mechanic for JCB excavator and Heavy machineries /Earthmoving Repairs Repair work at our service centreSalary : 270 OMRFood: 30 OMRaccommodationduty : 10 hrslocation : Sohar Service CenterAge: 22 - 45Yearsjoining ticket form CandidateVisa availableService charge is applicalbleSend me you cv and gamaca medicalwhatsapp: +968 79984541Email: mubashirmanpoweroman@gmail.comJob Type: Full-timePay: Up to RO240.000 per month

Diesel Mechanic for JCB excavator and Heavy machineries /Earthmoving Repairs

Newrest

<div>Want to join a group where your work really matters and where every effort can help you grow? At Newrest, we move forward thanks to those who get involved, who dare to take risks, and who want to progress. Join a dynamic team with an entrepreneurial and competitive spirit, where decisions are made quickly without fear of failure. At Newrest, everyone contributes to the Group's growth. Here, field experience first: even the CEO pushes trolleys.
About Newrest :
Newrest, an expert in out-of-home catering and facility management, is one of the world's leading multi-sector catering companies. Driven by an &ldquo;Unlimited&rdquo; pioneering spirit, the group deploys its expertise in 53 countries through its 60,000 employees.
Our offering covers a wide range of services: Inflight, buy-on-board and duty-free services, catering, remote site, rail, retail and concessions, as well as comprehensive facility management solutions.
More than just a group, it is a true family, with 97% of its capital held by more than 700 employees. 
In order to anticipate our future operational needs in strategic positions and create a talent pool. Newrest is looking for local talent to join one of our group subsidiaries.
Deputy Operations Manager
As a Deputy Operations Manager, you will oversee the full management of the sites (in partnership with the Operations Director), ensuring operational excellence and compliance with company standards. Your mission will include:
<ul><li>Lead and Supervise Operations</li>
<li><ul><li>Manage day-to-day activities across sites, ensuring adherence to signed contracts and operational standards.</li>
<li>Guarantee the quality of services delivered to clients and maintain strong client relationships.</li>
<li>Monitor KPIs closely and implement corrective action plans when necessary.</li>
</ul></li><li>Team and Resource Management</li>
<li><ul><li>Organize and manage operational units, production teams, supply chain, and site resources.</li>
<li>Supervise HR activities including planning, vacation schedules, and timesheets.</li>
<li>Animate and motivate teams to foster performance, responsiveness, and revenue growth.</li>
<li>Participate actively in team training and development.</li>
</ul></li><li>Compliance and Quality Assurance</li>
<li><ul><li>Ensure strict application of HACCP procedures and health &amp; safety standards.</li>
<li>Control storage organization and proper use of individual safety equipment.</li>
<li>Maintain the integrity of the quality management system during changes and report improvement opportunities.</li>
</ul></li><li>Strategic Development</li>
<li><ul><li>Support the opening of new contracts and contribute to business development nationwide.</li>
<li>Propose innovative solutions and new work methods to improve services and operational efficiency.</li>
<li>Guarantee the correct use of group tools (e.g., Winrest) and follow group guidelines for innovation and golden rules (inventory control, expense claims).</li>
</ul></li><li>Reporting and Representation</li>
<li><ul><li>Provide accurate and timely reporting to the country manager, including group-level requirements.</li>
<li>Represent the company with local authorities and administrations when necessary.</li> 
</ul></li></ul> 
 
<ul><li>Familiar with the remote sector (Onshore or Offshore), 5 years experiences in Mining or Oil &amp; gas sector is a real plus.</li><li>
Strong leadership and organizational skills.</li>
<li>Ability to manage complex operations and drive continuous improvement.</li>
<li>Proactive mindset with a focus on quality, safety, and client satisfaction.</li><li>
Able to manage of international teams</li><li>
Fluent English, second language is better</li><li>
Hight pressure resistance</li><li>
Sense of organization, method and respect of local constraints</li></ul>
ABOUT NEWREST :
Specialist in out-of-home catering in 53 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.
Our 60,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.
https://www.newrest.eu/</div>

Deputy Operations Manager M/W

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Guest Relations Manager
 
 to join our
 
 Guest Relations
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for the success of all Guest Relation matters and activities. Success is defined by the Director of Rooms
 </li>
 <li>
 Creates MOWow Moments that surprise and inspire our guests
 </li>
 <li>
 Being able, and regularly performing, duties of all functions within the Front Office, Concierge Desk and Club Lounge as per the demands of the operations.
 </li>
 <li>
 Be present at the Front Office, Club Lounge and Lobby during peak hours and support the Team operationally
 </li>
 <li>
 Being an ambassador of the hotel, both being actively engaging with guests and with colleagues.
 </li>
 <li>
 Ensure that all applicable standards, both in terms of quality, sustainability and FLHSS of the Rooms Division, policies and rules are properly understood and followed through.
 </li>
 <li>
 Creating unique internal experiences for our guests in collaboration with all departments.
 </li>
 <li>
 Focus on process improvement and implement innovative solutions to challenges of our business or service improvements.
 </li>
 <li>
 Supports the Front Office Manager, Club Lounge Manager and Chief Concierge in daily operations
 </li>
 <li>
 Is a role model for grooming standards, MOHG pillars and behaviours
 </li>
 <li>
 Leads the Guest Relation team by setting goals, developing the team members, providing hands-on support operationally, planning the Guest Relation schedule and more
 </li>
 <li>
 Actively advertises our Fans of MO guest recognition program to our guests
 </li>
 <li>
 Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff.
 </li>
 <li>
 Attend Management meetings as scheduled.
 </li>
 <li>
 Handle all guest complaints and comments tactfully.
 </li>
 <li>
 Train the Front of House Teams in handling guest feedbacks, complaints and how to process hints given by the guests in conversations to ensure highest guest satisfaction levels.
 </li>
 <li>
 Cooperate and coordinate teamwork with other departments.
 </li>
 <li>
 Perform Manager on Duty shifts.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Guest Relations Manager

<div>
 Mandarin Oriental Muscat is looking for a
 
 Houseperson
 
 to join our
 
 Housekeeping
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 To ensure the cleanliness and tidiness of all guest corridor areas, pantries, offices, and storage. To support colleagues with linen collection and delivery and to ensure that all pantries are set up for an efficient operation. To ensure that guest requests are fulfilled in a professional and timely manner.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures the cleanliness of storage areas, flower office, housekeeping pantries and back of house areas
 </li>
 <li>
 Refills all pantries with minibar items, follows the first-in-first-out process and carries out inventory controls
 </li>
 <li>
 Ensures that extra beds, baby cots and sofa beds are stored and set up correctly and in accordance with our standards
 </li>
 <li>
 Supports the florists in delivering flower arrangements from flower storage to the floors
 </li>
 <li>
 Refills and organizes all guest supplies and amenities in the storages and pantries
 </li>
 <li>
 Refills the housekeeping pantries and storages with fresh linen
 </li>
 <li>
 Responsible for receiving fresh linen and handing over dirty linen to the laundry company
 </li>
 <li>
 Supports the laundry, room attendants and public cleaning attendants in peak times
 </li>
 <li>
 Ensures a clean, comfortable, well maintained and welcoming environment
 </li>
 <li>
 Ensures all equipment and cleaning supplies are used correctly and in accordance with the local regulations
 </li>
 <li>
 Undertakes regular deep cleaning duties and inventory controls
 </li>
 <li>
 Provides a seamless, efficient and friendly service at all times
 </li>
 <li>
 Provides training for new starters, apprentices and trainees
 </li>
 <li>
 Handles all guest request to ensure satisfaction
 </li>
 <li>
 Complies to the hygiene and safety standards of Mandarin Oriental Hotel Group
 </li>
 <li>
 Reports technical defects and missing room items
 </li>
 <li>
 Collects guests&rsquo; preferences
 </li>
 <li>
 Actively reviews processes and voices ideas and suggestions
 </li>
 <li>
 Completes department relevant administrative tasks
 </li>
 <li>
 Other reasonable tasks may be assigned by the direct manager or a senior manager on duty
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Houseperson

Urgent Hiring for Oman!We are looking for Forklift Operator to join a reputed warehouse team in Oman.No of staff: 4Min : 2 years experience / Gulf returnSalary :140 OMRaccommodation by companyfood from candiateDuty : 10+1=11 hrslocation :MuscatForklift Operator Responsibilities:Loading, unloading, shipping, and receiving warehouse items.Transporting materials to different locations within the facility.Optimizing loads to ensure operational efficiency.Securing loads to the machine before transportation.Inspecting for damages to vehicles.Scheduling vehicles for maintenance and repairs.Operating and managing technical equipment.Managing inventory by utilizing RF scanning equipment.Picking and wrapping orders for shipment.Identifying workplace safety hazards.Adhering to safety management standards.Adhering to production schedules.Service charge is applicalbleSend me you cv and gamaca medicalwhatsapp: +968 79984541Email: mubashirmanpoweroman@gmail.comJob Type: Full-timePay: Up to RO140.000 per month

Forklift Operator in warehouse

Explore 139+ Duty manager in Muscat Oman this December. Find roles across top companies and apply now to boost your career.