associate patient access rep- virtual primary care

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part time weekend customer service representative patient registration

R1 RCM

<div><p><b>Location: Ascension St. Vincent Hospital
</b></p><p><b>Shift Hours: Saturday / Sunday 7:00 AM - 7:00 PM
</b></p><p></p><p>R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry&rsquo;s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
</p><p></p><p>As our <b>Customer Service Representative </b>, you&rsquo;ll work to help our patients check into the hospital. It&rsquo;s fast-paced on occasion and you&rsquo;ll be the person they rely on to answer questions during registration. You&rsquo;ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
</p><p></p><p>To thrive in this job, you&rsquo;ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don&rsquo;t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We&rsquo;ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
</p><p></p><p><b>Here&rsquo;s what you can expect working in Patient Registration (Customer Service):
</b></p><ul><li>Working on computers and answering phones to intake information in a busy environment. You&rsquo;ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
</li><li>Helping people who may be very ill or worried. We&rsquo;re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You&rsquo;ll ask follow-up questions and build rapport in real time.
</li><li>Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you&rsquo;ll get it from aren&rsquo;t. You must work quickly and expect the unexpected. This is not a casual desk job.
</li><li>A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
</li></ul><p></p><p><b>Requirements:
</b></p><ul><li>High School Diploma or GED
</li><li>Excellent customer service experience
</li></ul><p></p><p><b>Preferred Skills:
</b></p><ul><li>Medical experience
</li></ul><p></p>For this US-based position, the base pay range is $15.50 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
<p></p><p>The healthcare system is always evolving &mdash; and it&rsquo;s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you&rsquo;ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.<br>
</p><p><br>
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team &mdash; including offering a competitive benefits package.
</p><p></p><p>R1 RCM Inc. (&ldquo;the Company&rdquo;) is dedicated to the fundamentals of equal employment opportunity. The Company&rsquo;s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person&rsquo;s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
</p><p>If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
</p><p></p><p>CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
</p><p></p><p>To learn more, visit: R1RCM.com
</p><p></p><p>Visit us on Facebook</p></div><p></p>

Part Time Weekend Customer Service Representative - Patient Registration

Community Health Network

<div><div><div><div>Category</div>
<div>Administrative &amp; General Support</div>
</div><div><div>Job Family</div>
<div>Administrative / Secretarial</div>
</div><div><div>Department</div>
<div>Patient Access Ambulatory</div>
</div><div><div>Schedule</div>
<div>Full-time</div>
</div><div><div>Facility</div>
<div>Castleway / Castleton Office Park</div>
<div><div><div>Castleway Drive</div><br>
<div>Indianapolis</div>, <div>IN</div> <div>46250</div><br>
<div>United States</div></div></div>
</div><div><div>Shift</div>
<div>Day Job</div>
</div><div><div>Hours</div>
<div>Open availability between 6:45am - 11:00pm; Sunday through Saturday. Primary role will be Monday through Friday 8:00am- 5:00pm. Training in person Monday through Friday.</div><br>
</div></div><p></p><div><div><p><b>Join Community</b></p>
<p>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.</p><br>
<p></p>
<p><b>
Make a Difference</b></p>
<p>
The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.</p><br>
<p>
</p><p><b>Exceptional Skills and Qualifications</b></p>
<p>
The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:</p><br>
<p>
</p><ul><li>High School Diploma or GED High School diploma or GED equivalent (Required)</li></ul>
<ul><li>1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)</li></ul>
<ul><li>Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)</li></ul>
<ul><li>Completes Admissions, Discharges, and Transfers in a timely manner when applicable</li></ul>
<ul><li>Ability to monitor and perform all patient hospital and/or ambulatory movement</li></ul>
<ul><li>Utilizes EPIC work queue to pre-register scheduled patients</li></ul>
<ul><li>Verifies medical necessity in accordance with the Centers for Medicare &amp; Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient</li></ul>
<ul><li>Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits</li></ul>
<ul><li>Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services</li></ul>
<ul><li>Confirms the completeness of the electronic health record (EHR) and makes necessary changes</li></ul></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Associate Patient Access Rep- Virtual Primary Care

<div><p><b>Location: Ascension St. Vincent Hospital
</b></p><p><b>Shift Hours: 6:00 PM - 6:00 AM, 3 - 12 hour shifts per week rotating weekends and holidays
</b></p><p></p><p>R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry&rsquo;s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
</p><p></p><p>As our <b>Customer Service Representative </b>, you&rsquo;ll work to help our patients check into the hospital. It&rsquo;s fast-paced on occasion and you&rsquo;ll be the person they rely on to answer questions during registration. You&rsquo;ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
</p><p></p><p>To thrive in this job, you&rsquo;ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don&rsquo;t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We&rsquo;ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
</p><p></p><p><b>Here&rsquo;s what you can expect working in Patient Registration (Customer Service):
</b></p><ul><li>Working on computers and answering phones to intake information in a busy environment. You&rsquo;ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
</li><li>Helping people who may be very ill or worried. We&rsquo;re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You&rsquo;ll ask follow-up questions and build rapport in real time.
</li><li>Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you&rsquo;ll get it from aren&rsquo;t. You must work quickly and expect the unexpected. This is not a casual desk job.
</li><li>A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
</li></ul><p></p><p><b>Requirements:
</b></p><ul><li>High School Diploma or GED
</li><li>Excellent customer service experience
</li></ul><p></p><p><b>Preferred Skills:
</b></p><ul><li>Medical experience
</li></ul><p></p>For this US-based position, the base pay range is $15.50 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
<p></p><p>The healthcare system is always evolving &mdash; and it&rsquo;s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you&rsquo;ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.<br>
</p><p><br>
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team &mdash; including offering a competitive benefits package.
</p><p></p><p>R1 RCM Inc. (&ldquo;the Company&rdquo;) is dedicated to the fundamentals of equal employment opportunity. The Company&rsquo;s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person&rsquo;s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
</p><p>If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
</p><p></p><p>CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
</p><p></p><p>To learn more, visit: R1RCM.com
</p><p></p><p>Visit us on Facebook</p></div><p></p>

Overnight Customer Service Representative - Patient Registration

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>
Models and delivers a distinctive and delightful customer experience.</li></ul><br>
<b>
Customer Experience</b><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>
Develops strong relationships with most valuable customers.</li></ul><b>
Operations</b><br>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul><b>
Training &amp; Personal Development</b><ul><li>
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul><br>
<b>
Basic Qualifications</b><br>
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>
Prefer good computer skills.</li><li>
Prefer the knowledge of store inventory control.</li><li>
Prefer PTCB certification.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records.<br>
<br>
An Equal Opportunity Employer, including disability/veterans.<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
<b>Salary Range:</b> $17.5 - $21 / Hourly</div>

Certified Pharmacy Technician

Ascension

<div>We Are Hiring:
<div><b>
Location:</b> Indianapolis, IN<br>
<b>Facility:</b> Ascension St. Vincent<br>
<b>Department/Specialty:</b> Multispecialty Surgical<br>
<b>Schedule:</b> Day shift | Full-time Weekend option</div>
What You Will Do:
<ul><li>You will gain professional growth, decision-making, mentoring, and collaboration in a fast-paced environment.</li><li>
You will provide comprehensive pre/post-operative care for highly acute surgical oncology patients (including head and neck) and general surgery patients, which encompasses pain management, drain/tube care, wound care, ambulation, discharge teaching, and medical management for general surgery patients awaiting an operation.</li></ul><br>
<div></div>
What You Will Need:
<div>
Licensure / Certification / Registration:</div><ul><li>
BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.</li><li>
Registered Nurse credentialed from the Indiana Board of Nursing obtained prior to hire date or job transfer date required.</li></ul><div>
Education:</div><ul><li>
Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire required.</li></ul>
Why Join Our Team:
<div>
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you&rsquo;ll find an inclusive and supportive environment where your contributions truly matter.</div>
Equal Employment Opportunity Employer:
<p><b><i>
Equal employment opportunity employer
</i></b></p><p>Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.</p><p><b><i>
Fraud prevention notice
</i></b></p><p>Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.</p><p><b><i>
E-Verify statement
</i></b></p><div>Employer participates in the Electronic Employment Verification Program. Please click here for more information.</div><br>
<div></div>
Benefits:
<div>
Paid time off (PTO)<br>
Various health insurance options &amp; wellness plans<br>
Retirement benefits including employer match plans<br>
Long-term &amp; short-term disability<br>
Employee assistance programs (EAP)<br>
Parental leave &amp; adoption assistance<br>
Tuition reimbursement<br>
Ways to give back to your community</div><div></div><div><i><br>
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.</i></div></div>

Registered Nurse Multispecialty Surgical

<div>We Are Hiring:
<div><b>
Location:</b> Indianapolis, IN</div><div><b>
Facility:</b> Ascension St. Vincent Women &amp; Infants Hospital</div><div><b>
Department/Specialty:</b> Respiratory Therapy</div><div><b>
Schedule:</b> Nights | Part-time</div>
What You Will Do:
<ul><li>Assess patient for appropriate type and frequency of treatment and develop a plan of care based on diagnosis.</li><li>
Implement and monitor patient care plan and equipment. Monitor, record and communicate patient condition. Perform advanced respiratory care modalities.</li><li>
Evaluate respiratory practice, administration of medications, and treatment based on patient outcome.</li><li>
Educate the patient and family about the health condition and provide information about community support groups and other available programs.</li><li>
Respond to emergency resuscitation team code.</li></ul>
What You Will Need:
<div>
Licensure / Certification / Registration:</div><ul><li>
BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.</li><li>
Respiratory Care Practitioner credentialed from the Indiana Respiratory Care Committee obtained prior to hire date or job transfer date required.</li><li>
Respiratory Therapist specializing in Registered credentialed from the National Board for Respiratory Care (NBRC) obtained within 12 Months (1 year) of hire date or job transfer date required.</li><li>
Advanced Life Support preferred. American Heart Association or American Red Cross accepted.</li><li>
Certification specializing in Neonatal Resuscitation credentialed from the American Academy of Pediatrics (AAP) preferred.</li><li>
Pediatric Advanced Life Support preferred. American Heart Association or American Red Cross accepted.</li></ul><div>
Education:</div><ul><li>
High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience required.</li></ul><br>
<div></div>
Additional Preferences:
<ul><li>Two years of NICU experience is preferred</li><li>
RRT preferred</li></ul>
Why Join Our Team:
<div>
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you&rsquo;ll find an inclusive and supportive environment where your contributions truly matter.</div>
Equal Employment Opportunity Employer:
<p><b><i>
Equal employment opportunity employer
</i></b></p><p>Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.</p><p><b><i>
Fraud prevention notice
</i></b></p><p>Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.</p><p><b><i>
E-Verify statement
</i></b></p><div>Employer participates in the Electronic Employment Verification Program. Please click here for more information.</div><br>
<div></div>
Benefits:
<div>
Paid time off (PTO)<br>
Various health insurance options &amp; wellness plans<br>
Retirement benefits including employer match plans<br>
Long-term &amp; short-term disability<br>
Employee assistance programs (EAP)<br>
Parental leave &amp; adoption assistance<br>
Tuition reimbursement<br>
Ways to give back to your community</div><div></div><div><i><br>
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.</i></div></div>

Registered Respiratory Therapist NICU

CarMax

<div>7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237<p></p>
CarMax, the way your career should be!<p><b>
About this job</b></p><p>
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.</p><p><b>
What you will do &ndash; Essential Responsibilities
</b></p><ul><li>Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications</li><li>
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals</li><li>
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory</li><li>
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards</li><li>
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management</li><li>
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing</li></ul><p></p><p><b>
Purpose of the role</b></p><p>
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.</p><p></p><p><b>
Qualifications and Requirements</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Demonstrate exceptional communication skills</li><li>
Display confidence in self, the product and CarMax</li><li>
Ability to build and maintain strong relationships</li><li>
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun</li><li>
Balance the needs of the Customer and the business when making decisions</li><li>
Seek to fully understand and meet Customer needs</li><li>
Create win-win solutions to Customer issues</li><li>
Get work done well, on time and follow the right process</li><li>
Drive work processes and pay close attention to detail</li><li>
Perform multiple duties in a high energy, fast-paced working environment</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Lift objects that weigh as much as 25 lbs.</li></ul><p></p><p><b>
Education and/or Experience</b></p><ul><li>
High School Diploma, or equivalent</li><li>
Sales and customer service experience, in an area such as retail, preferred</li><li>
Valid Driver&rsquo;s License</li><li>
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred</li></ul><p></p><p><b>
About CarMax</b></p><p>
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.</p><p></p><p>
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.</p><p></p><p>
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.</p><p></p><p>
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</p></div>

Customer Specialist

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