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patient help desk medical billing

MeshSquare

Mesh Sq are looking for a Bilingual Senior. P.H.D Specialist - Who is proficient in Spanish communication skills for our patient help desk department. It's a salary-based role.Responsibilities:Answering inbound patient calls and scheduling appointments.Adding new patients to the system if it does not exist already.Coordinating with doctor&rsquo;s offices in the US regarding office hours, appointments and location changes, etc.Gathering details of patient queries for any results and medications and relaying info to the doctor&rsquo;s office.Handle other duties as needed.Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.Identify client needs, and respond in a professional, efficient, and courteous manner.Solve queries from patients regarding their medical issuesHandling Front Desk (USA)2 to 3 years of hands-on experience in customer support and any call center experience.Requirements:Minimum bachelor in any domain with excellent English and Spanish communication skills (preferably North American accent)Experience in MS Office (Word, Excel, PP)Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer supportAvailable to work during US working hoursIf you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@meshsq.com by 30th April 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.Job Rewards and BenefitsPaid LeavesLucrative Monthly Bonuses (TBD)HR BonusInflation BonusPromotionIncrementsMedical (TBD)Employee Equity Funds Program (EEFP)Saturday and Sunday OffTransportation allowances only for female staffComplementary Food (Dinner) &amp; Tea/Green Tea (Two times)Office # 1, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000Special Note: This job is not for fresh candidates.Job Timing:05:30 PM To 02:30 AMJob Type: Full-timeExperience:<ul><li>Patient help desk: 2 years (Preferred)</li></ul>Work Location: In person

Patient Help Desk (Medical Billing)

MaxRemind

Job Title: Patient Help Desk OfficerJob Description: MaxRemind is seeking a Patient Help Desk Officer to handle patient calls and provide basic assistance regarding billing, payments, and insurance queries. The ideal candidate should have strong communication skills and the ability to maintain professionalism while interacting with patients.Responsibilities:<ul><li>Answer incoming patient calls in a professional and courteous manner.</li><li>Respond to basic questions related to billing, payments, and insurance.</li><li>Accurately document patient interactions in the system.</li><li>Maintain patient confidentiality and comply with HIPAA regulations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree.</li><li>Willingness to work in the night shift.</li><li>Strong verbal and written communication skills in English.</li><li>Customer service experience (healthcare or call center preferred).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Dinner and tea provided.</li><li>Professional growth and development opportunities.</li><li>Supportive work environment.</li></ul>Location: Near Old Airport Road, Fazal Town Phase 2, Rawalpindi Shift: 7:00 PM &ndash; 4:00 AM (Mon&ndash;Fri) Job Type: Full-time (Onsite)How to Apply: Send your CV to hr@maxremind.com or contact 051-5161232Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Patient Help Desk

Lenslo.com

Medical and Dental Solutions, Inc. is a growing healthcare solutions company providing revenue cycle management and practice support services for clinics and healthcare providers. We combine skilled professionals, structured processes, and modern technology to help practices operate efficiently. As we expand our dental support team, we are looking for confident and highly professional individuals to join us.We are seeking a Dental Front Desk / Virtual Assistant to support US-based dental practices. This role requires exceptional English communication skills, a professional tone and accent, and the ability to handle patient interactions with confidence and clarity. The ideal candidate will have prior experience working with a medical clinic or private practice and understand the importance of professionalism in patient communication.Key Responsibilities<ul><li>Answer incoming patient calls and respond to inquiries professionally</li><li>Schedule, confirm, and reschedule appointments</li><li>Communicate treatment plans and follow up with patients</li><li>Verify insurance eligibility and benefits</li><li>Maintain accurate patient records and documentation</li><li>Coordinate with billing teams regarding insurance and payment matters</li><li>Send reminders and follow up on missed appointments</li><li>Handle email communication with patients and clinic staff</li><li>Maintain a positive and professional tone in all interactions</li></ul>Required Skills &amp; Qualifications<ul><li>Female candidate required</li><li>Minimum 1 year of experience working with a medical clinic or private practice</li><li>Exceptional written and spoken English skills</li><li>Clear, confident communication style with a professional accent</li><li>Strong interpersonal skills and patient-focused approach</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Bachelor&rsquo;s degree is preferred</li><li>Basic understanding of insurance verification and scheduling systems</li><li>Strong computer literacy and attention to detail</li></ul>Work Schedule<ul><li>Timings: 6:00 PM &ndash; 3:00 AM, Monday to Friday</li><li>Location: Rawalpindi (on-site only)</li><li>Employment Type: Full-time</li></ul>Pay: Rs50,000.00 - Rs95,000.00 per monthExperience:<ul><li>Call Handling: 1 year (Required)</li></ul>Work Location: In person

Dental Virtual Assistant

Speak Viral

We are seeking a detail-oriented and organized Medical Billing Specialist to manage billing processes, insurance claims, and payment collections for our healthcare facility. The ideal candidate will ensure accurate billing, timely claim submissions, and compliance with healthcare regulations while maintaining excellent communication with patients, insurance providers, and internal teams.Key Responsibilities<ul><li>Prepare, review, and submit medical claims to insurance companies and government payers.</li><li>Verify patient insurance coverage and eligibility.</li><li>Review patient bills for accuracy and completeness before submission.</li><li>Follow up on unpaid or denied claims and resolve billing discrepancies.</li><li>Post payments from insurance companies and patients.</li><li>Maintain accurate billing records and documentation.</li><li>Communicate with patients regarding billing inquiries, payment plans, and account balances.</li><li>Work with coding staff to ensure correct use of medical codes (ICD-10, CPT, HCPCS).</li><li>Ensure compliance with healthcare billing regulations and privacy laws (HIPAA).</li><li>Generate billing reports and assist with revenue cycle management.</li></ul>Required Qualifications<ul><li>High school diploma or equivalent (Associate degree in Healthcare Administration or related field preferred).</li><li>Proven experience as a Medical Billing Specialist or in medical billing and coding.</li><li>Knowledge of medical billing procedures, insurance guidelines, and claim management.</li><li>Familiarity with ICD-10, CPT, and HCPCS coding systems.</li><li>Proficiency in medical billing software and electronic health records (EHR) systems.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent communication and problem-solving abilities.</li></ul>Preferred Skills<ul><li>Certification such as Certified Professional Biller (CPB) or Certified Coding Specialist (CCS).</li><li>Experience with Medicare, Medicaid, and commercial insurance billing.</li><li>Ability to manage multiple tasks and meet deadlines in a fast-paced environment.</li><li>Strong analytical and reconciliation skills.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

Medical Billing Specialist

The Medical Billing Executive is responsible for managing the end-to-end medical billing process to ensure accurate and timely submission of claims to insurance companies, patients, and other payers. This role involves reviewing patient data, ensuring compliance with billing regulations, resolving claim denials, and maintaining accurate financial records to optimize revenue cycle performance.Key Responsibilities:<ul><li>Preparing and submitting billing data and medical claims to insurance companies.</li><li>Ensuring the patient&rsquo;s medical information is accurate and up to date.</li><li>Preparing bills and invoices, and documenting amounts due for medical procedures and services.</li><li>Collecting and reviewing referrals and pre-authorizations.</li><li>Monitoring and recording late payments.</li><li>Following up on missed payments and resolving financial discrepancies.</li><li>Examining patient bills for accuracy and requesting any missing information.</li><li>Investigating and appealing denied claims.</li><li>Helping patients develop patient payment plans.</li><li>Maintaining billing software by updating rate change, cash spreadsheets, and current collection reports.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in business, health care administration, accounting, or a relevant field.</li><li>A minimum of 2 years of experience as a medical biller or similar role.</li><li>Solid understanding of billing software and electronic medical records.</li><li>Must have the ability to multitask and manage time effectively.</li><li>Excellent written and verbal communication skills.</li><li>Outstanding problem-solving and organizational abilities.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(6pm to 3am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

Medical Billing Executive

Meds IT Nexus

Meds Nexus are looking for a Senior. P.H.D Specialist - Who is proficient in Spanish communication skills for our patient help desk department. It's a salary-based role.Responsibilities: Answering inbound patient calls and scheduling appointments. Adding new patients to the system if it does not exist already. Coordinating with doctor&rsquo;s offices in the US regarding office hours, appointments and location changes, etc. Gathering details of patient queries for any results and medications and relaying info to the doctor&rsquo;s office. Handle other duties as needed. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Identify client needs, and respond in a professional, efficient, and courteous manner. Solve queries from patients regarding their medical issues Handling Front Desk (USA) 2 to 3 years of hands-on experience in customer support and any call center experience.Requirements: Minimum bachelor in any domain with excellent English and Spanish communication skills (preferably North American accent) Experience in MS Office (Word, Excel, PP) Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support Available to work during US working hours If you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@medsnexus.com by 30th April 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.Job Rewards and Benefits<ul><li>Paid Leaves</li><li>Lucrative Monthly Bonuses (TBD)</li><li>HR Bonus</li><li>Inflation Bonus</li><li>Promotion</li><li>Increments</li><li>Medical (TBD)</li><li>Employee Equity Funds Program (EEFP)</li><li>Saturday and Sunday Off</li><li>Transportation allowances only for female staff</li><li>Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)</li></ul>Office # 1, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000Special Note: This job is not for fresh candidates.Job Timing: 05:30 PM To 02:30 AMJob Types: Full-time, Contract Contract length: 36 monthsAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Bilingual Senior. P.H.D Specialist (Spanish): 2 years (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Senior PHD Specialist

Medical virtual Assistant LLC

About the RoleMedical Virtual Assistant LLC is hiring an experienced Virtual Medical Assistant to support a high-volume radiology practice in the United States.This role is ideal for candidates who thrive in fast-paced environments, are comfortable handling high inbound call volumes, and have hands-on experience with radiology systems and workflows.Practice Overview &amp; Systems<ul><li>Specialty: Radiology (High-Volume Practice)</li><li>RIS: AbbaDox (Cloud-Based)</li><li>PACS: Intelerad</li><li>Phone System: RingCentral</li><li>Time Zone: Pacific Time</li></ul>Primary Areas of Support NeededScheduling &amp; Call Handling (High Priority)<ul><li>Manage high inbound call volume (~120 calls/day)</li><li>Schedule MRI, CT, X-ray, Ultrasound, and other imaging procedures</li><li>Coordinate patient appointments efficiently</li><li>Reduce patient wait times (currently 20&ndash;25 minutes)</li><li>Provide professional and empathetic patient communication</li></ul>Medical Records Support<ul><li>Obtain prior imaging records (up to 7 years history)</li><li>Communicate with outside imaging facilities and providers</li><li>Download and share reports via PACS (Intelerad)</li><li>Coordinate and manage incoming/outgoing records</li><li>Ensure HIPAA-compliant handling of all patient data</li></ul>Billing Oversight Support<ul><li>Monitor reports from external billing company</li><li>Assist with Accounts Receivable (AR) tracking</li><li>Prepare and maintain Excel reports</li><li>Identify claim denials or billing inconsistencies</li><li>CPT coding familiarity preferred</li><li>Experience with Personal Injury Liens (PI Liens) is a strong advantage</li></ul>Required Qualifications<ul><li>Minimum 1&ndash;2 years experience as a Virtual Medical Assistant (Radiology preferred)</li><li>Experience working in high-call-volume environments</li><li>Strong knowledge of radiology terminology and imaging workflows</li><li>Familiarity with RIS &amp; PACS systems (AbbaDox &amp; Intelerad experience preferred)</li><li>Prior authorization and insurance verification experience</li><li>Basic billing and AR knowledge</li><li>Proficiency in Microsoft Excel</li><li>Excellent English communication skills (verbal &amp; written)</li><li>Ability to work Pacific Time hours</li><li>Professional remote setup with reliable internet</li></ul>Preferred Qualifications<ul><li>Experience supporting US-based radiology clinics</li><li>Personal Injury (PI) lien experience</li><li>CPT &amp; ICD-10 coding knowledge</li><li>Experience with external billing coordination</li></ul>What We Offer<ul><li>Competitive monthly salary</li><li>Long-term remote opportunity</li><li>Work with US-based healthcare providers</li><li>Supportive and professional team environment</li><li>Growth opportunities</li></ul>How to ApplyPlease submit the following on Email: Email: hr@medicalvirtualassistant.us with the following:<ul><li>Updated Resume</li><li>Details of Radiology Experience</li><li>Systems Used (RIS, PACS, EMR, Phone System)</li><li>1-Minute Voice Intro (Required)</li><li>Confirmation of Pacific Time availability</li><li>Experience with PI liens (if any)</li></ul>Job Types: Full-time, Part-timeExpected hours: 40 per weekWork Location: In person

Virtual Medical Assistant

Explore 101+ Patient help desk medical billing in Rawalpindi this March. Find roles across top companies and apply now to boost your career.