patient relations officer

Pushpagiri Medical College Hospital

1. Your primary duties and responsibility is to give care to the patients and Bystanders which you serve.2. Providing help to patient&rsquo;s and bystanders who are in need.3. Need to know all ICU&rsquo;s in and out condition.4. Coordinate with Patient Relations Officers posted for duty in other areas in the hospital.5. Always maintain a good relation with patient bystanders, doctors and ICU staff.6. Inform patient&rsquo;s bystanders concerns to doctors.7. Manage and make arrangements if any VIP patients come to ICU and to do necessary arrangements.8. Coordinate and manage organ transplant &amp;amp; donation programmers.9. Giving counseling to the brain death patient&rsquo;s bystanders.10. Working as a mediator between doctors and patients&rsquo; bystanders.11. Responsible for creating patient friendly atmosphere.12. To improve the image of the hospital.13. Assessing the socio-economic status of the patient.Job Type: Full-timePay: &#8377;17,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Flexible schedule</li><li>Paid time off</li></ul>Ability to commute/relocate:<ul><li>Thiruvalla, Pathanamthitta - 689101, Kerala: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>total work: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Overnight Shift (Preferred)</li><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Work Location: In person

Patient Relations Officer

AIMS Digital Marketing

Job Description: We are looking for a courteous and professional Patient Relations Executive to join our healthcare team. Preference will be given to candidates with at least 1 year of experience in Doctor-on-call or telehealth services.Responsibilities:<ul><li>Communicate effectively with patients and provide necessary support</li><li>Coordinate appointments and follow-ups with medical staff</li><li>Handle patient inquiries and resolve issues</li><li>Enhance patient experience and ensure satisfaction</li></ul>Requirements:<ul><li>Fluency in English and Arabic language will be an added advantage.</li><li>Minimum 1 year experience in Doctor-on-Demand services</li><li>Strong communication skills and ability to work under pressure</li><li>Full-time &ndash; 12-hour shifts</li></ul>Benefits:<ul><li>Salary to be determined after interview</li><li>Attractive incentives</li><li>Residency visa and flight ticket provided</li><li>One day off per week</li></ul>Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per monthExperience:<ul><li>PRE: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Patient Relation Executive- Female

Ashriya enterprises

Key Responsibilities:<ul><li>Patient Interaction &amp; Conversion:</li><li>Act as the primary contact person for all OPD and diagnostic patients.</li><li>Approach and counsel patients visiting for consultations, diagnostics, or other services to convert them into inpatients or regular hospital clients.</li><li>Provide information about hospital facilities, consultants, treatment options, and packages.</li><li>Ensure smooth coordination between patients and hospital departments for seamless service delivery.</li><li>Doctor &amp; Referral Development:</li><li>Establish and maintain relationships with doctors and clinics outside the hospital for patient referrals.</li><li>Conduct regular visits to referring doctors to update them about hospital services, consultants, and specialty departments.</li><li>Follow up with referral sources to ensure consistent patient inflow.</li><li>Marketing &amp; Promotion:</li><li>Participate in hospital marketing campaigns, community outreach programs, and health camps.</li><li>Support in developing marketing strategies to increase patient footfall.</li><li>Maintain and update records of daily visits, leads, referrals, and conversions.</li><li>Customer Relationship Management:</li><li>Handle patient feedback, grievances, and suggestions professionally and report to management for resolution.</li><li>Ensure a positive patient experience by providing guidance and support throughout their hospital journey.</li></ul>Job Types: Full-time, PermanentPay: &#8377;60,000.00 - &#8377;70,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Flexible schedule</li><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>

Patient-Reported Outcomes (In Hospital)

Sunrise Hospital

Qualification: Any UG/PGExperience: Minimum 2 years relevant experience<ul><li>The role involves handling patient inquiries and grievances, improving service quality, and enhancing the overall patient experience through proactive communication and coordination with inter departments.</li><li>The role focuses on patient satisfaction, grievance resolution, and overall service excellence.</li><li>Handle and resolve patient grievances professionally, ensuring prompt follow-up and feedback.</li><li>Provide patients with information on hospital procedures, billing, insurance, and amenities.</li><li>Maintain accurate records of patient interactions, complaints, and resolutions.</li><li>Coordinate with doctors, nursing staff, and other departments for smooth patient flow</li><li>Promote a patient-centric culture through effective communication.</li><li>Provide regular updates to patients and families regarding procedures or waiting times.</li><li>Handle and escalate patient concerns or complaints tactfully and promptly.</li><li>Escalate unresolved or serious issues to senior management when necessary</li><li>Monitor patient satisfaction through feedback and follow-up communication.</li><li>Support patients in navigating their hospital journey.</li><li>Maintain Confidentiality and professionalism at all time.</li></ul>Job Type: Full-timePay: Up to &#8377;25,000.00 per monthBenefits:<ul><li>Paid sick time</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Day Shift (Preferred)</li></ul>Work Location: In person

Patient Relation Officer

Steps Ahead Private Limited

Position Title: Customer Relations Officer Location: Wapda Town, LahoreJob Summary:We are looking for a Customer Relations Officer to manage client interactions, handle data entry tasks, make follow-up calls, and support revenue generation through excellent customer service. The ideal candidate will be friendly, organized, and proactive in ensuring customer satisfaction and smooth front-desk operations.Key Responsibilities:<ul><li>Manage incoming and outgoing customer calls in a professional manner.</li><li>Conduct follow-up calls with clients to ensure service satisfaction and build lasting relationships.</li><li>Handle customer queries, appointments, and complaints efficiently and courteously.</li><li>Perform data entry and maintain accurate customer records in the system.</li><li>Support revenue generation by promoting clinic services</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree</li><li>0-1 year of experience in customer service, sales, or front-desk operations</li><li>Strong communication and interpersonal skills.</li><li>Proficient in MS Office and data entry tasks.</li><li>Friendly, patient, and customer-focused attitude.</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthLocation:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Relations Officer

First Stem Cell and Genomics Laboratory

<div>
 
 
 About Us
 
 
 
 
 At First Stem Cell and Genomics Laboratory
 
 , we are dedicated to advancing healthcare through innovative stem cell and genomic research. Located in
 
 Golden Mile, Palm Jumeirah
 
 , our
 
 GMP-certified facility
 
 provides a hybrid model that combines both
 
 family and public stem cell banking
 
 services in one integrated setting. We are committed to pioneering research, improving patient outcomes, and driving the future of medical advancements in the UAE and beyond.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 We are seeking a Public Relations Officer (PRO)
 
 to join our team in Dubai. This role combines
 
 strategic communications
 
 and
 
 government relations
 
 &mdash; ensuring our company&rsquo;s reputation, visibility, and compliance are maintained at the highest standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute public relations and media strategies to enhance brand visibility.
 </li>
 <li>
 Draft, review, and distribute press releases and official communications.
 </li>
 <li>
 Build and maintain strong relationships with media outlets and key stakeholders.
 </li>
 <li>
 Manage visa applications, labor contracts, and immigration processes.
 </li>
 <li>
 Handle trade license renewals, legal documentation, and compliance with UAE laws.
 </li>
 <li>
 Liaise effectively with UAE government departments (MOHRE, Immigration, Municipality, etc.).
 </li>
 <li>
 Ensure company operations align with local labor and corporate regulations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Public Relations, Communications, Journalism
 
 , or related field.
 </li>
 <li>
 
 3&ndash;5 years of proven UAE PRO experience
 
 with strong government relations.
 </li>
 <li>
 In-depth knowledge of
 
 UAE labor law
 
 and government procedures.
 </li>
 <li>
 Skilled in
 
 media relations, press releases, and strategic communications
 
 .
 </li>
 <li>
 Excellent written and verbal communication skills in
 
 Arabic and English
 
 .
 </li>
 <li>
 Strong interpersonal and organizational skills with a team-oriented approach.
 </li>
 <li>
 UAE driving license is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Join Us
 
 
 
 
 Be part of a forward-thinking organization that bridges innovation and healthcare excellence.
 
 
 <ul>
 <li>
 
 📧 Apply now or send your CV to:
 
 careers@fsg-lab.com
 </li>
 </ul>
</div>

Public Relations Officer (PRO)

PHARMACARE

Job descriptionFemale nurse required for Gynae hospital.<ul><li>Welcoming and greeting the patient at the Hospital.</li><li>Introducing self as the patient-nurse</li><li>Understanding the patient's purpose of visiting the floor</li><li>Give admission to the patient as per her requirement</li><li>To escort the patient to her room/ward</li><li>After the patient reaches her room or ward, the nurse will have to orient her about:</li><li>What to expect during her stay in the hospital today</li><li>Orientation on the same floor facilities and hospital services</li><li>What to do in case of any query</li><li>Assist Consultants, Gynecologists', Physicians and Medical Officers during their rounds in the hospital</li><li>On admission measure and note temperature, pulse, BP and other vitals of the patient and inform the Medical officer/Assistant Gynecologic</li><li>Assist the technician for ECG</li><li>Give injections, start pint etc.. as per order of the consultant</li><li>Carefully shift the patient to the OT as per planned time.</li><li>Shift the patient back to her room/ward and again follow the order of consultant</li><li>Explain patient relative all relevant information before and after the procedure/surgery. If the anxiety level of the patient is high, the nurse can inform the medical officer and if the need be can also inform Gynecologists'.</li><li>Taking rounds of the patient at regular interval and fill up vitals of the patients as per nursing sheet.</li><li>Explain the patients relative to visit the drug store and pay for the drugs used in the OT</li><li>Perform the following activities before discharge:</li><li>Give medicines, operation CD, reports and discharge card if applicable to the patient</li><li>Remove VIGO/Urine bag etc. as per nursing protocol</li><li>Check all the vitals like, Nausea, Vomiting, fever, BP etc. of the patient</li><li>Check the payment status of the patient</li><li>Wave a happy and get well soon goodbye to the patient and assure them that they will be fine soon and in case of any query they can always contact Doctor.</li><li>Maintain drug stock every day and check the expiry of the drug every 3 months</li><li>Give trigger injections to OPU patients 2 days before the OPU procedure</li><li>To prepare dressing tray and send it for autoclave. The autoclave tray can be used only for two days otherwise it has to be autoclaved again.</li><li>Assist Gynecologists'/Medical Officers in dressing (Medical) of the patients.</li><li>To be always kind and well-mannered to the patients and colleagues and remain well-groomed as per policy of the hospital.</li><li>To maintain Medical Records as per law</li><li>To follow all instructions for Medical Waste Management</li><li>To remain groomed as per hospital policy and maintain cordial relations with patients and colleagues</li><li>While joining the duty for the day take the message from the previous duty nurse and while</li><li>Maintain the order book for the injections/medicines given to the patients.</li><li>To participate in all training and developments sessions whenever planned by management</li><li>To follow all the instructions, duties and responsibilities as given by the management time and again.</li></ul>Job Types: Full-time, PermanentPay: &#8377;8,000.00 - &#8377;25,000.00 per monthSchedule:<ul><li>Day shift</li><li>Morning shift</li></ul>Education:<ul><li>Diploma (Preferred) +</li><li>ANM</li><li>GNM</li><li>B.Sc. Nursing</li></ul>Experience:<ul><li>Nursing: 1 year (Required) Minimum.</li><li>total work: 1 year (Required)</li></ul>Language:<ul><li>Gujarati (Preferred)</li><li>English</li></ul>License/Certification:<ul><li>Nursing License (Preferred)</li></ul>Ability to commute/relocate:<ul><li>Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Job Types: Full-time, PermanentJob Types: Full-time, PermanentPay: &#8377;8,000.00 - &#8377;25,000.00 per monthExperience:<ul><li>Nursing: 1 year (Required)</li><li>total work: 1 year (Required)</li></ul>Language:<ul><li>Gujarati (Required)</li></ul>Work Location: In person

Staff Nurse

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