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patient relations specialist

AIMS Digital Marketing

Job Description: We are looking for a courteous and professional Patient Relations Executive to join our healthcare team. Preference will be given to candidates with at least 1 year of experience in Doctor-on-call or telehealth services.Responsibilities:<ul><li>Communicate effectively with patients and provide necessary support</li><li>Coordinate appointments and follow-ups with medical staff</li><li>Handle patient inquiries and resolve issues</li><li>Enhance patient experience and ensure satisfaction</li></ul>Requirements:<ul><li>Fluency in English and Arabic language will be an added advantage.</li><li>Minimum 1 year experience in Doctor-on-Demand services</li><li>Strong communication skills and ability to work under pressure</li><li>Full-time &ndash; 12-hour shifts</li></ul>Benefits:<ul><li>Salary to be determined after interview</li><li>Attractive incentives</li><li>Residency visa and flight ticket provided</li><li>One day off per week</li></ul>Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per monthExperience:<ul><li>PRE: 1 year (Preferred)</li></ul>

Patient Relation Executive- Female

Aims Healthcare LLC

Position: Patient Relationship ExecutiveWe are looking for a compassionate and customer-oriented Patient Relationship Executive to join our healthcare team in Dubai. This role plays a key part in delivering a smooth, supportive, and positive experience for patients&mdash;from their first point of contact through to post-visit follow-ups.The ideal candidate will bring experience from a hospital, clinic, or diagnostic center, with a strong background in patient coordination, telesales, or healthcare-focused customer service. A high degree of empathy, professionalism, and excellent communication skills are essential, as most interactions will be conducted via phone.Key Responsibilities<ul><li>Conduct outbound calls to confirm appointments, follow up with patients, and collect feedback.</li><li>Manage inbound calls and respond to inquiries regarding services, doctors, procedures, and general clinic information.</li><li>Clearly and empathetically explain treatment options, diagnostic services, and specialist care.</li><li>Maintain accurate records of all patient interactions using healthcare CRM or clinic management systems.</li><li>Collaborate with medical and administrative teams to ensure efficient appointment scheduling and patient flow.</li><li>Send appointment reminders and updates through phone, SMS, or email.</li></ul>Candidate RequirementsExperience<ul><li>Minimum 2 years in telesales, patient coordination, or customer service.</li><li>Prior experience in a healthcare setting (hospital, clinic, or diagnostic center) is strongly preferred.</li></ul>Skills &amp; Attributes<ul><li>Excellent verbal and written communication in English (fluency in regional languages is a plus).</li><li>Strong interpersonal skills with a patient-focused and empathetic approach.</li><li>Highly organized and detail-oriented, able to multitask in a fast-paced environment.</li><li>Professional, courteous, and able to handle sensitive patient interactions with discretion.</li></ul>Additional Information<ul><li>Work Experience: Minimum 2 years in a relevant healthcare role.</li><li>Shift: 12-hour shifts (day shift or rotational, depending on clinic schedule).</li><li>Availability: Immediate joiners are preferred.</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling both inbound and outbound patient calls?</li><li>Are you comfortable working 12-hour shifts (day or rotational based on clinic needs)?</li><li>Are you available on an immediate basis?</li><li>What is your level of fluency in English (spoken and written)?</li></ul>Location:<ul><li>Sharjah (Required)</li></ul>

Patient Relationship Executive (Healthcare or Hospital only)

Trusted Doctors

Position Summary:We are looking for a compassionate and service-oriented Patient Relationship Executive with proven experience in hospitals, clinics, or diagnostic centers. This role is primarily phone-based and focuses on ensuring a seamless and supportive experience for patients&mdash;ranging from appointment scheduling to post-visit follow-up.The ideal candidate will have a strong background in telesales, patient coordination, or healthcare customer service, along with excellent communication skills and a patient-first mindset.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, follow up on visits, and gather patient feedback.</li><li>Handle incoming calls and respond to patient inquiries regarding services, doctors&rsquo; schedules, procedures, and clinic policies.</li><li>Provide detailed information on treatments, diagnostic services, and medical specialties offered.</li><li>Accurately maintain and update patient records and call logs using hospital or clinic software systems.</li><li>Collaborate with doctors, nurses, and administrative teams to coordinate and optimize patient appointments.</li><li>Send appointment reminders, follow-up messages, and medical reports via phone, SMS, or email.</li></ul>Candidate Requirements:<ul><li>Experience: Minimum 2 years in telesales, patient coordination, or customer service&mdash;preferably within a healthcare environment (hospital, clinic, or diagnostic center).</li><li>Communication: Excellent verbal and written communication in English; knowledge of regional languages is a plus.</li><li>Skills: Strong interpersonal skills with a courteous, empathetic, and patient-centric approach.</li><li>Efficiency: Capable of handling high call volumes and multitasking effectively in a fast-paced environment.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational based on operational requirements)</li><li>Availability: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Genex Clinical Laboratories LLC

Job Title: Patient Relationship Executive (Healthcare/Hospital Experience Required) Industry: Healthcare / Medical Services Salary: AED 3,000 &ndash; 4,500Position Overview:We are seeking a compassionate and customer-focused Patient Relationship Executive with prior experience in hospitals, clinics, or diagnostic centers. This role centers on managing patient communication, primarily via phone, to ensure a smooth and supportive patient journey&mdash;from appointment booking to post-visit follow-up.The ideal candidate will bring a strong background in telesales, patient coordination, or healthcare customer service, combined with excellent communication skills and a patient-first attitude.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, follow-ups, and patient feedback.</li><li>Handle inbound calls to address patient inquiries about services, doctor schedules, procedures, and clinic guidelines.</li><li>Provide patients with information about treatments, diagnostic services, and specialties.</li><li>Maintain up-to-date and accurate patient records and call logs using hospital/clinic software.</li><li>Coordinate closely with doctors, nurses, and administrative staff to streamline patient appointments.</li><li>Send reminders, follow-ups, and reports to patients via phone, SMS, or email.</li></ul>Candidate Requirements:<ul><li>Experience: Minimum 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting (hospital, clinic, or diagnostic center).</li><li>Communication: Excellent English communication skills; knowledge of regional languages is an added advantage.</li><li>Skills: Strong interpersonal abilities with a courteous, empathetic, and patient-centric approach.</li><li>Efficiency: Ability to handle high call volumes and multitask effectively in a fast-paced environment.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, depending on operational needs)</li><li>Availability: Immediate joiners will be given preference</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare/ Hospital only)

CURE POINT MEDICAL CENTER

Full job descriptionWe are a progressive dental practice dedicated to delivering exceptional oral healthcare with modern techniques, advanced technology, and a patient-centered approach. Our multidisciplinary team strives for clinical excellence, and we are now seeking an experienced and motivated Specialist Orthodontist to join our growing practice.Job Overview:As a Specialist Orthodontist, you will be responsible for diagnosing, planning, and providing orthodontic treatment for patients of all ages. You will work collaboratively with our general dentists and other specialists to ensure comprehensive, high-quality patient care.Key Responsibilities:<ul><li>Diagnose orthodontic conditions and develop tailored treatment plans.</li><li>Provide fixed, removable, and clear aligner treatments (e.g., Invisalign or equivalent).</li><li>Monitor treatment progress and adjust as required to ensure optimal results.</li><li>Collaborate with other dental specialists for interdisciplinary patient management.</li><li>Deliver excellent chairside communication and educate patients on treatment options.</li><li>Maintain precise and detailed clinical records in line with practice standards.</li><li>Stay current with the latest advancements in orthodontics and apply evidence-based practices.</li></ul>Requirements:<ul><li>Recognized postgraduate qualification in Orthodontics (Master&rsquo;s degree or equivalent).</li><li>Valid DHA license (or eligibility to obtain one).</li><li>Specialist registration in Orthodontics is preferred.</li><li>Proven clinical experience in treating both simple and complex orthodontic cases.</li><li>Proficiency in conventional braces and aligner systems.</li><li>Excellent communication and interpersonal skills.</li><li>Strong commitment to patient care, safety, and comfort.</li><li>Ability to work effectively in a collaborative, team-based environment.</li></ul>Preferably: DHA Licensed and with OWN VISAWhat We Offer:A supportive and professional work environment.Access to advanced orthodontic technology and facilities.Opportunities for professional growth and continuing education.A well-established and diverse patient base.If you are a passionate Specialist Orthodontist seeking to grow your career within a dynamic and patient-focused practice, we would be delighted to hear from you.Job Types: Full-time, PermanentPay: AED10,000.00 - AED20,000.00 per month

Specialist Orthodontist

Lighthouse Dental Healthcare FZCO - JLT

About UsClinic for Cosmetic Dentistry, established in 2006 in Dubai Healthcare City, is a leading dental facility offering advanced dental treatments with a strong focus on patient care, safety, and excellence. We are expanding our team and seeking a highly skilled and passionate Specialist Pedodontist to join us on a full commission basis.Position: Specialist Pedodontist (Pediatric Dentist)<ul><li>Employment Type: Full-time / Commission-based</li><li>Compensation: Competitive commission structure (details discussed during interview)</li><li>Start Date: Immediate</li></ul>Key Responsibilities<ul><li>Provide comprehensive dental care for infants, children, and adolescents.</li><li>Perform preventive, restorative, and interceptive orthodontic treatments.</li><li>Diagnose and treat dental caries, oral diseases, and developmental conditions.</li><li>Manage pediatric patients with empathy, ensuring a positive dental experience.</li><li>Educate parents and children on oral hygiene and preventive care.</li><li>Maintain accurate patient records and comply with DHA/DHCC regulations and clinic policies.</li></ul>Requirements<ul><li>Specialist qualification in Pediatric Dentistry (Master&rsquo;s or equivalent, recognized by DHA).</li><li>Valid DHA Specialist License or eligibility letter.</li><li>Minimum of 3 years&rsquo; clinical experience post-specialization.</li><li>Excellent communication skills with children and parents.</li><li>Commitment to high-quality care and ethical practice.</li><li>Fluency in English (Arabic is an advantage).</li></ul>What We Offer<ul><li>Attractive commission-based remuneration.</li><li>Access to a modern, fully equipped dental clinic in Dubai Healthcare City.</li><li>Supportive, patient-focused working environment.</li><li>Opportunities for professional development and case variety.</li></ul>How to ApplyInterested candidates are invited to send their CV, cover letter, and DHA license copy to: ccd76543@gmail.comJob Types: Full-time, Part-timeExperience:<ul><li>Specialist Pedodentist: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>Specialist DHA License (Required)</li></ul>

Specialist Pedodontist (Pediatric Dentist)

Amir Beladi Dental Clinic LLC

Job Description &ndash; Patient Relations &amp; Sales Coordinator Position Summary: The Patient Relations &amp; Sales Coordinator is responsible for ensuring a seamless patient journey from inquiry to treatment. This role combines patient coordination, sales, CRM, marketing follow-ups, and service training to enhance patient satisfaction and achieve clinic growth targets. --- Key Responsibilities: 1. Patient Coordination Assist doctors during consultations for pricing discussions and help in convincing patients for treatment. Support patients during treatment to ensure comfort and trust. Collect reviews and testimonials from satisfied patients. Distribute vouchers and offers for patients&rsquo; future treatments. 2. Sales Book appointments for new patients through phone, WhatsApp, Meta, and other channels. Follow up on new inquiries promptly and effectively. Upsell additional treatments based on doctor recommendations and consultations. Achieve monthly sales targets and contribute to revenue growth. 3. CRM &amp; Patient Follow-ups Manage bookings and scheduling in the clinic system. Arrange follow-up appointments and provide offers for upcoming treatments. Follow up with old patients regarding pending treatments or check-ups. 4. Marketing Support &amp; Follow-ups Coordinate with the Marketing/Meta team regarding active offers, and request removal of ineffective campaigns. Request new offers/designs based on market trends, compare with competitors, and after doctors&rsquo; confirmation, forward to Marketing. Coordinate photography/videography sessions and ensure content variety. (Optional/Future) Assist with running ads and verifying target audiences. 5. Phone &amp; Message Management Answer phone calls and messages (WhatsApp, Instagram, Meta) in a professional and timely manner (24/7 availability as per duty schedule). Categorize inquiries (appointments, packages, insurance, follow-ups) and respond with appropriate templates. Send appointment reminders and follow up with patients after treatment. Document all communication in the CRM for proper tracking. 6. Service Training &amp; Patient Communication (New) Learn all clinic services (dentistry and dermatology/beauty) in detail. Explain treatments accurately and clearly to patients, highlighting benefits, procedures, and expectations. Ensure patients understand treatment plans before starting. Use role-play or mock consultations to practice explaining services confidently.Send your Cv through whatsapp :0504023664Job Type: Full-time

Inhouse marketing

Explore 1293+ Patient relations specialist in Dubai this October. Find roles across top companies and apply now to boost your career.

1293 patient relations specialist jobs IN Dubai

Patient Relation Executive- Female

Patient Relationship Executive (Healthcare or Hospital only)

Patient Relationship Executive (Healthcare or Hospital only)

Patient Relationship Executive (Healthcare/ Hospital only)

Specialist Orthodontist

Specialist Pedodontist (Pediatric Dentist)

Inhouse marketing