patient coordinator

Quttainah Specialized Hospital

About the jobCompany DescriptionQuttainah Specialized Hospital (QSH) is the largest specialized cosmetic surgery hospital in the Middle East, offering a boutique experience characterized by originality and an exceptional atmosphere. Driven by innovation, QSH provides advanced healthcare services and cutting-edge cosmetic treatments. Our aim is to establish ourselves as leaders in cosmetic medicine and surgery across the region. At QSH, our mission is embodied in our motto, &ldquo;Expert care, exceptional results.&rdquo; The hospital is located in the vibrant city of Dubai, United Arab Emirates, serving UAE and neighboring Gulf countries.Role DescriptionThis is a full-time, on-site role in Dubai, United Arab Emirates, for a Patient Coordinator with aesthetic experience. The Patient Coordinator will be responsible for managing appointments, providing exceptional customer service, and performing receptionist duties. Responsibilities also include maintaining efficient communication with patients, addressing inquiries, and ensuring a smooth and welcoming patient experience. Additionally, the role requires familiarity with aesthetic treatments and medical terminology to aid in patient coordination.Job Description:<ul><li>Strong Phone Etiquette and Communication skills for patient interaction and inquiries</li><li>Proficiency in Appointment Scheduling and managing receptionist duties</li><li>Coordinate patient consultations and treatment plans</li><li>Explain procedures, packages, and pricing clearly to patients</li><li>Follow up with leads and existing patients</li><li>Support doctors during consultations</li><li>Ensure complete documentation and patient files</li><li>Achieve monthly targets and contribute to clinic growth</li></ul>Requirements:<ul><li>Arabic speaking is mandatory</li><li>Previous experience in dermatology or plastic surgery clinics</li><li>Excellent communication and patient-handling skills</li><li>Strong sales and consultation coordination skills</li><li>Ability to follow up with patients and close treatment plans</li><li>Organized, professional, and customer-focused</li><li>Experience in a Plaster Surgery / Aesthetic field is must.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED9,000.00 per monthWork Location: In person

Patient Coordinator - Arabic speaker

Growth Tech

Job Title: Receptionist Cum Patient Coordinator (Aesthetic Clinic &ndash; Immediate Joining)Location: UAEJob Type: Full-timeJob Summary:We are seeking a professional, well-presented, and customer-focused Receptionist Cum Patient Coordinator to join our aesthetic clinic immediately. The ideal candidate will be the first point of contact for patients, ensuring a smooth, welcoming, and premium experience from appointment booking to post-treatment follow-up.Key Responsibilities:<ul><li>Greet and assist patients in a professional and friendly manner</li><li>Manage front desk operations, phone calls, WhatsApp inquiries, and email communication</li><li>Schedule, reschedule, and confirm patient appointments efficiently</li><li>Coordinate with doctors, therapists, and clinic staff for smooth patient flow</li><li>Maintain patient records and update clinic management systems accurately</li><li>Handle patient inquiries regarding treatments, services, and pricing</li><li>Ensure a high standard of customer service aligned with aesthetic clinic experience</li><li>Follow up with patients for appointments, feedback, and retention</li><li>Maintain cleanliness and organization of the reception area</li><li>Process payments, invoices, and basic billing support when required</li></ul>Requirements:<ul><li>Previous experience in aesthetic clinic, dermatology clinic, or medical center (mandatory)</li><li>Proven experience as receptionist, patient coordinator, or front desk executive</li><li>Excellent communication skills (English required; Arabic is an advantage)</li><li>Strong customer service and interpersonal skills</li><li>Well-groomed, professional, and presentable personality</li><li>Ability to multitask in a fast-paced environment</li><li>Basic knowledge of clinic management systems is an advantage</li><li>Must be available for immediate joining</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have prior experience working in an aesthetic clinic, dermatology clinic?</li><li>How many years of experience do you have as a receptionist and patient coordinator?</li><li>What languages do you speak fluently?</li></ul>English / Arabic / Others (please specify)<ul><li>Are you currently available for immediate joining?</li><li>What is your expected salary range?</li></ul>Work Location: In person

Receptionist Cum Patient Coordinator

Al Rubaie Dermatology Center

<ul><li>ABLE TO GREET THE PATIENT AND VISITORS WITH A FRIENDLY MANNER.</li><li>ABLE TO ANSWER PHONE CALLS AND SCHEDULLING APPOINTMENTS</li><li>VERIFYING PATIENT INSURANCE AND COLLECTING CO- PAYMENTS.</li><li>UPDATING PATIENT RECORDS AND ENTERING NEW PATIENT INFORMATION.</li><li>HANDLING INCOMING AND OUTGOING MAILS.</li><li>PROCESSING PAYMENTS AND MAINTAINING FINANCIAL RECORDS.</li><li>MAINTAIN A CLEAN AND ORGANIZE RECEPTION AREA.</li><li>RESPONDING TO PATIENT INQUIRIES IN A TIMELY MANNER.</li><li>ASSIST AND MANAGE ADMINISTRATIVE TASK.</li><li>FEMALE ON HUSBAND VISA APPLICANT IS PREFERABLE</li></ul>Pay: AED1.00 - AED2.00 per monthWork Location: In person

Receptionist

METABOLIC

<div>Location: Grove Mall, Al Barsha AND/OR Dubai Silicon Oasis
About metabolic.health:
Metabolic Health is a pioneering, technology-enabled healthcare provider focused on transforming metabolic care. The clinic integrates advanced diagnostics, continuous monitoring technologies, and multidisciplinary clinical expertise to deliver highly personalized, data-driven care for patients with diabetes, obesity, and related metabolic conditions.
Metabolic Health leverages digital health tools, including CGM, wearable devices, AI-driven insights, and remote monitoring platforms, to improve clinical outcomes and patient experience.
Job Summary:
The Patient Affairs Specialist serves as the first point of contact for patients at Glucare Integrated Diabetes Center, ensuring an exceptional experience from registration through to checkout. This role combines patient-facing responsibilities with administrative and coordination tasks to ensure seamless operations and outstanding service delivery in line with Glucare&rsquo;s values and patient-centered approach.
Key Responsibilities:
1.Patient Reception &amp; Registration:<ul><li>
Welcome patients warmly and provide a professional, courteous first impression.</li><li>
Register new patients and update existing patient records in the system accurately.</li><li>
Verify insurance details, eligibility, and collect necessary documents.</li><li>
Manage appointment bookings, confirmations, and follow-ups.</li></ul>
2. Patient Experience &amp; Communication:<ul><li>
Address patient inquiries in person, over the phone, and via email with professionalism and empathy.</li><li>
Guide patients through the clinic process (consultations, diagnostics, pharmacy, billing).</li><li>
Handle patient complaints or concerns effectively, escalating where required.</li><li>
Support multilingual communication and maintain cultural sensitivity in interactions.</li></ul>
3. Administrative &amp; Operational Support:<ul><li>
Manage daily front desk operations including patient flow and scheduling.</li><li>
Ensure proper handling of patient information in compliance with DHA regulations and data privacy policies.</li><li>
Coordinate with clinical teams, pharmacy, and billing departments to ensure smooth service delivery.</li><li>
Maintain front desk organization, appearance, and readiness at all times.</li></ul>
Team &amp; Organizational Contribution<ul><li>
Support initiatives to improve patient engagement and satisfaction.</li><li>
Participate in training programs and staff meetings as required.</li><li>
Assist in quality improvement and accreditation processes.</li></ul>
Understands, follows and supports all hospital infection control programs to ensure patient and staff safety. 
Requirements 
Qualifications &amp; Experience:<ul><li>
Bachelor&rsquo;s degree (preferred) or diploma in Healthcare Administration, Business, or related field.</li><li>
Prior UAE experience (minimum 2 years) in front desk, patient affairs, or customer service in a healthcare setting.</li><li>
Strong knowledge of healthcare insurance processes and DHA standards.</li><li>
Excellent verbal and written communication skills in English (Arabic is an advantage).</li><li>
Proficiency in MS Office and healthcare management/CRM systems.</li></ul>
Key Competencies:<ul><li>
Patient-focused with a strong commitment to service excellence.</li><li>
Professional demeanor and grooming in line with healthcare standards.</li><li>
Strong organizational and multitasking skills.</li><li>
Ability to handle stressful situations with patience and empathy.</li><li>
Team player with a proactive and solution-oriented approach.</li></ul></div>

Patient Affairs (Front-Desk) Specialist

BellavisoMedicalCenter

<div>
 BellaViso Medical Center, located in Al Barsha, Dubai, is looking for a Customer Service Representative to join our team.
 
 🔹 Position Details:
 
 Location: Al Barsha, Dubai
 
 Salary: AED 3,000 &ndash; 4,000
 
 Type: Full-time
 
 🔹 Important Requirement:
 
 ⚠️ Candidate must have their own valid UAE Residence Visa
 
 (Company will NOT provide visa)
 
 🔹 Key Responsibilities:
 
 Handle reception and patient coordination
 
 Manage calls, WhatsApp inquiries, and bookings
 
 Confirm appointments and follow-ups
 
 Provide excellent customer service to patients
 
 Maintain proper records in the system
 
 🔹 Requirements:
 
 Previous experience in customer service / reception (clinic experience preferred)
 
 Good communication skills (English required, Arabic is a plus)
 
 Presentable and professional attitude
 
 Basic computer skills (Excel / systems handling)
</div>

Customer Service Specialist

Lumos Polyclinic

Job TitleArabic/English-speaking Leads Management &amp; Bookings ( CLINIC )LocationDubai, UAEJob TypeFull-timeJob DescriptionWe are a high-end medical &amp; aesthetic clinic in Dubai seeking an Arabic/English-speaking Leads Management &amp; Bookings ( CLINIC ) to handle inbound leads and convert them into confirmed bookings.This role is ideal for someone who understands patient psychology, is confident in sales, and knows how to follow up professionally to maximize conversion rates.Key Responsibilities<ul><li>Handle inbound leads from WhatsApp, Instagram, phone calls, and marketing campaigns</li><li>Contact potential patients promptly and professionally</li><li>Explain clinic services, packages, and offers clearly</li><li>Convert leads into confirmed appointments</li><li>Follow up with undecided leads until closure</li><li>Maintain accurate records of leads, follow-ups, and bookings</li><li>Coordinate closely with reception, doctors, and management</li><li>Achieve monthly sales and booking targets</li></ul>Requirements<ul><li>Fluent Arabic AND ENGLISH is mandatory (English required)</li><li>Previous experience in clinic sales / medical center / aesthetic clinic is a strong advantage</li><li>Strong persuasion and negotiation skills</li><li>Professional communication &amp; customer handling</li><li>Comfortable working with targets and KPIs</li><li>Experience with WhatsApp Business, CRM, or lead systems is a plus</li></ul>What We Offer<ul><li>Competitive basic salary</li><li>Attractive commission &amp; performance incentives</li><li>Stable position in a reputable clinic</li><li>Supportive management &amp; structured workflow</li><li>Opportunity to grow into senior sales or management role</li></ul>How to ApplyApply via Indeed or send your CV with the subject: 0554060537 WHATSAPP ONLY &ldquo;Arabic Female &ndash; Clinic Sales &amp; Leads Management&rdquo;Job Type: Full-timePay: AED3,500.00 - AED5,500.00 per monthWork Location: In person

Arabic/English-speaking Leads Management & Bookings ( CLINIC )

AL NAWRAS EXPRESS GENERAL TRANSPORT LLC

We are looking for an energetic and detail-oriented Logistics Coordinator / Transportation Coordinator to manage and oversee daily transportation and logistics operations. This role is open to both fresh graduates and experienced professionals who are eager to learn, grow, and contribute to a fast-paced environment.<ul><li>Plan and coordinate drivers, vehicles, shipments, deliveries, and transportation routes</li><li>Communicate with clients, carriers, freight forwarders, and suppliers to ensure timely delivery</li><li>Track shipments and update stakeholders on delivery status</li><li>Prepare and manage shipping documents (invoices, packing lists, bills of lading)</li><li>Resolve transportation issues such as delays, damages, or lost shipments</li><li>Optimize transportation costs while maintaining service quality</li><li>Maintain accurate records of shipments, inventory, and logistics data</li><li>Ensure compliance with local and international shipping regulations</li><li>Coordinate with warehouse teams for loading and unloading schedules</li><li>Analyse logistics performance and suggest improvements</li></ul>Pay: AED2,500.00 - AED3,500.00 per monthWork Location: In person

Logistics Coordinator / transportation coordinator

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