confirmed product manager (b2b saas data & ai)

administrative assistant

assistant nurse

fleet coordinator

logistics coordinator

project manager

patient coordinator

IIQAF

<div>Location: Dubai, UAE 
Industry: Hospital / Health Care 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,000 per month
<h3 class="jobSectionHeader">Job Summary</h3>
IIQAF Group is seeking a compassionate and organized Patient Coordinator to join our healthcare operations in Dubai. The successful candidate will serve as the primary point of contact for patients, ensuring smooth patient scheduling, coordination, documentation, and communication across healthcare departments.
This role is ideal for candidates searching for Patient Coordinator jobs in Dubai, Healthcare Coordinator jobs UAE, Hospital Front Office roles, or Medical Administrative positions.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Coordinate patient appointments, admissions, and follow-ups</li><li>
Act as a liaison between patients, doctors, nurses, and insurance providers</li><li>
Maintain accurate patient records and medical documentation</li><li>
Assist with patient registration, billing coordination, and insurance verification</li><li>
Handle patient inquiries professionally in person and over the phone</li><li>
Ensure compliance with hospital policies, DHA regulations, and patient confidentiality</li><li>
Support smooth patient flow and minimize waiting times</li><li>
Update hospital systems and EMR data accurately</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Patient Coordinator, Healthcare Coordinator, or Medical Administrator</li><li>
Strong knowledge of hospital operations and patient care workflows</li><li>
Familiarity with EMR/EHR systems and hospital management software</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to multitask in a fast-paced healthcare environment</li><li>
Strong organizational and customer service skills</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Experience in hospitals, clinics, or medical centers in the UAE</li><li>
Knowledge of DHA standards, medical billing, and insurance coordination</li><li>
Multilingual skills (Arabic is an advantage)</li></ul>
<h3 class="jobSectionHeader">Why Join IIQAF Group</h3>
<ul><li>Competitive monthly salary: AED 6,500 &ndash; AED 7,000</li><li>
Professional healthcare work environment</li><li>
Long-term career growth within IIQAF Group</li><li>
Opportunity to make a meaningful impact on patient experience</li></ul></div>

Patient Coordinator

True Life Medical Center

Job Responsibilities:ProcedurePre visit Receive and collect all patient identification information and register all data on the system.<ul><li>(to minimize waiting time before getting the service).</li><li>Make sure with Customer Service Department scheduling, rescheduling, canceling appointment are confirmed before informing the VIP patient and update if there will be any changes.</li><li>Inform Doctor, Customer service supervisor &amp; Nurses about the Appointments of VIP Patients.</li><li>During Visit</li></ul>*<ul><li>Warm welcome the VIP patient with good smile and guide him to the right department.</li><li>Politely ask the VIP patient to rest in the waiting area until the nurse will take to the doctor.</li><li>Wait for the patient to finish from the doctor visit, while finishing all paper work (insurance, requests, other services) in same department to minimize waiting time</li><li>Make sure patient will pay his Bill before taking the next appointment</li><li>Accompany patients while moving from one department to another to guarantee proper services (Radiology, Laboratory, Pharmacy etc)</li><li>Book the next appointment according to Doctor&rsquo;s request</li><li>Write the appointment date and time in an appointment card and confirm with the patient one day before next appointment by phone call</li><li>Thank the patient for visiting the Hospital and wish all the best</li></ul>After Visit Make sure patient was satisfied ,confirm the next appointment ,follow up for services done (laboratory results, medical reports etc).Showrooms and bookings for prestige floor Market for all rooms through screens and show only prestige rooms.<ul><li>Book the next Appointment with call center or Customer service agents mention in VIP don&rsquo;t Call .</li><li>Make sure to follow policies and procedures to maximize patient satisfaction, prevent adverse event &amp; errors plus promote patient safety .</li><li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority</li></ul>Job Type: Full-time

Patient Coordinator - Arabic

Floss and Gloss Dental Clinic LLC

We are looking for a confident and result-oriented Patient Coordinator / Lead Conversion Executive to handle online and walk-in enquiries at our premium dental and skin clinic in Satwa.The ideal candidate must have strong sales skills, excellent English communication, and a passion for converting enquiries into appointments.Key Responsibilities:<ul><li>Handle incoming leads from WhatsApp, calls, and social media.</li></ul><ul><li>Convince and convert leads into confirmed appointments through professional communication.</li></ul><ul><li>Manage the daily appointment schedule and coordinate with doctors.</li></ul><ul><li>Maintain lead tracking and follow-up records systematically.</li></ul><ul><li>Ensure every patient receives exceptional customer service.</li></ul><ul><li>Collect Google reviews and encourage referrals.</li></ul><ul><li>Support marketing and promotional campaigns through effective follow-ups.</li></ul>Requirements:<ul><li>Female candidates preferred</li></ul><ul><li>Must have strong English communication and sales negotiation skills.</li></ul><ul><li>Confident to speak with new clients and close appointments.</li></ul><ul><li>Experience in a dental/skin clinic, call center, or beauty industry preferred.</li></ul><ul><li>Active on WhatsApp and social media.</li></ul><ul><li>Basic computer knowledge required.</li></ul>Working Hours:<ul><li>9 hours per day (including 1-hour break)</li></ul><ul><li>1 day off per week</li></ul>Salary &amp; Benefits:<ul><li>Attractive monthly salary based on experience</li></ul><ul><li>Performance-based incentives for successful lead conversions</li></ul><ul><li>Friendly and motivating work environment</li></ul>About Us:Floss &amp; Gloss Dental &amp; Skin Clinic in Satwa, Dubai, is a fast-growing clinic known for professional treatments and exceptional customer care. We believe in teamwork, positivity, and delivering smiles&mdash;both dental and personal!Job Type: Full-timeApplication Question(s):<ul><li>Do you have previous experience working in dental/skin/beauty clinics or call center/customer service role ?</li><li>how many years of sales or customer handling expereince do you have?</li><li>What is your expected monthly salary?</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Lead Follow-up & Appointment Coordinator

GluCare

<div>Location: 268 Al Wasl Rd, Dubai AND/OR Grove Mall, Al Barsha, Dubai
Job summary:
The Patient Affairs Specialist will be the first point of contact for patients, ensuring smooth and efficient front-desk operations. This role involves welcoming and assisting patients, managing appointments, handling inquiries, and coordinating with medical teams to provide seamless care. The ideal candidate has a strong customer service background, preferably in healthcare or hospitality, with excellent communication and organizational skills.
Key Responsibilities:
1. Front Desk &amp; Patient Reception:<ul>
<li>
Welcome, greet, and assist patients with a warm and professional approach.</li>
<li>Manage patient check-ins and check-outs, ensuring a smooth and efficient experience.</li>
<li>Provide essential information about the clinic&rsquo;s services, policies, and procedures.</li>
</ul>
2. Appointment &amp; Scheduling Management:<ul>
<li>
Coordinate patient appointments, ensuring optimal scheduling for doctors and specialists.</li>
<li>Manage appointment confirmations, reminders, and follow-ups to minimize no-shows.</li>
<li>Update and maintain accurate patient records in the electronic medical records (EMR) system.</li>
</ul>
3. Patient Experience &amp; Support:<ul>
<li>
Serve as the primary contact for patient inquiries, concerns, and requests.</li>
<li>Assist patients with insurance verification and billing inquiries.</li>
<li>Provide clear guidance on clinic workflows, procedures, and digital health tools.</li>
</ul>
4. Administrative &amp; Operational Support:<ul>
<li>
Maintain front-desk efficiency by managing daily administrative tasks.</li>
<li>Ensure a tidy, organized, and welcoming reception area.</li>
<li>Collaborate with medical and operations teams to optimize patient flow and minimize wait times.</li>
</ul>
5. Coordination &amp; Communication:<ul>
<li>
Act as a liaison between patients, healthcare providers, and administrative teams.</li>
<li>Ensure effective internal communication to support seamless patient care.</li>
<li>Handle confidential patient information in compliance with data protection regulations.</li>
</ul>
Understand, follow and support all hospital infection control programs
Requirements
Qualifications &amp; Experience<ul>
<li>
Immediate joiner - A MUST</li>
<li>Arabic speaker - A MUST</li>
<li>Native like English - A MUST</li>
<li>Bachelor&rsquo;s degree in Healthcare Administration, Business, Hospitality, or a related field is preferred.</li>
<li>Experience in a front-desk, patient affairs, or customer service role in HEALTHCARE - A MUST</li>
<li>Knowledge of billing &amp; insurance process (insurance codes, etc.) - A MUST</li>
<li>Excellent communication and interpersonal skills, with a patient-first mindset.</li>
<li>Strong organizational and multitasking abilities in a fast-paced environment.</li>
<li>Proficiency in electronic medical records (EMR) systems, CRM software, and appointment scheduling tools.</li></ul></div>

Patient Affairs Specialist (Front-Desk) - Healthcare - FEMALE Arabic speaker

DOCTOR STYLE FOR DERMATOLOGY

Job Description and Responsibilities:(Preferred Arabic speaker) Female*Warmly welcome patients and visitors, handle phone calls, and address inquiries promptly.*Efficiently schedule appointments and ensure punctuality.*Assist patients in completing necessary forms and documentation.*Maintain a tidy and organized workspace.*Provide clear and courteous communication, both written and verbal, to patients.*Manage records and perform daily cash deposits as required.*Ensure accurate and timely collection of payments through various methods and platforms (Visa, tabby, Postpay, Tamara, Stripe, Classpass).*Conduct follow-up calls with current and past patients.*Collaborate with the Doctor's Assistant and nurses to maintain accurate patient information.*Generate daily stock transaction and cash sales reports, as well as a monthly report of new patient files.*Skillfully manage scheduling for patients, therapists, and doctors.*Coordinate with medical staff to optimize clinic operations.*Adhere to patient flow policies and procedures.*Provide prompt service recovery and strive to exceed patient expectations in issue resolution.*Communicate service delays promptly to all parties involved, including patients.*Inform and promote clinic promotions to patients.*Proficient in Microsoft Office Suite, email communication, and Electronic Medical Records (EMR) systems.*Proactively contact marketing ad leads to maximize conversion into confirmed appointments.Job Types: Full-time, Part-timePay: From AED4,500.00 per monthExperience:<ul><li>receptionist: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Female Clinic Receptionist & Telemarketing

<div>Job Summary:
GluCare Integrated Diabetes Center is seeking a dedicated and customer-focused Customer Service Excellence Representative passionate about delivering excellent patient care and thriving in a dynamic healthcare setting, to join our team. The ideal candidate will serve as the first point of contact for patients, providing exceptional service through phone, email, and other communication channels. This role requires strong interpersonal skills, a patient-centered approach, and the ability to handle inquiries efficiently in a fast-paced healthcare environment.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h3 class="jobSectionHeader">
Patient Communication</h3><ul>
<li>Respond promptly and professionally to patient inquiries via phone, email, and other communication channels.</li>
<li>Provide accurate information about clinic services, appointment availability, care protocols, and treatment options.</li>
<li>Educate patients on clinic programs, available packages, and doctor specializations to enhance their understanding of care options.</li>
</ul><h3 class="jobSectionHeader">Appointment Coordination</h3><ul>
<li>Schedule, reschedule, and confirm patient appointments in coordination with clinic operations.</li>
<li>Proactively manage cancellations and follow-ups to optimize clinic schedules and minimize no-shows.</li>
<li>Ensure efficient time slot allocation based on patient needs and doctor availability.</li>
</ul><h3 class="jobSectionHeader">
Problem Resolution</h3><ul>
<li>Address and resolve patient concerns and complaints professionally and efficiently.</li>
<li>Escalate complex issues to the appropriate department or management as needed.</li>
<li>Ensure all interactions are logged and tracked in the clinic's CRM system for follow-up and reporting.</li>
</ul><h3 class="jobSectionHeader">
Technical &amp; CRM Competency</h3><ul>
<li>Utilize the clinic&rsquo;s CRM software efficiently to manage patient records, track leads, and optimize appointment scheduling.</li>
<li>Maintain accurate and up-to-date patient records within the system, ensuring easy access to information.</li>
<li>Demonstrate technical proficiency with digital tools and software used for appointment booking, patient tracking, and follow-ups.</li>
</ul>
Administrative Support<ul>
<li>
Maintain up-to-date records in the patient management system, ensuring accuracy and completeness.</li>
<li>Assist in generating and distributing patient-related communications, including appointment reminders, follow-up notices, and service updates.</li>
</ul><h3 class="jobSectionHeader">Key Performance Metrics</h3><ul>
<li>Patient Satisfaction &amp; Retention &ndash; Ensuring high levels of service that encourage repeat visits.</li>
<li>CRM &amp; Data Accuracy &ndash; Maintaining clean, organized, and up-to-date records in the patient database.</li>
</ul>
Requirements<ul>
<li>
Proven experience (2-3years) in a patient coordination, sales, or customer service role within a healthcare or wellness setting.</li>
<li>Strong knowledge of CRM systems and appointment booking platforms.</li>
<li>Excellent communication and interpersonal skills, with the ability to build relationships with patients.</li>
<li>Knowledge of healthcare programs, insurance policies, and treatment plans is preferred.</li>
</ul>
Qualifications:<ul>
<li>
Native-level proficiency in English, (Arabic is a plus)</li>
<li>Bachelor&rsquo;s degree</li>
<li>Prior experience in customer service, preferably in a healthcare or call center environment</li>
<li>Knowledge of healthcare processes and patient care is an advantage</li></ul></div>

Customer Service Excellence Representative

Imdad

<div>The Human Capital &amp; Administration Coordinator plays a key role in supporting the Human Capital and administrative function. This position is responsible for assisting with employee relations, benefits and policies administration, and general administrative tasks to ensure smooth business operations. 
Job Responsibilities:<ul>
<li>Support onboarding and offboarding processes for employees.</li>
<li>Handle employee queries related to HR policies, benefits, and payroll in collaboration with the HR team.</li>
<li>Undertake human capital related administrative duties including drafting general documents, filing, managing employee files and records to ensure proper document filing.</li>
<li>Undertake and assist in recording and processing invoices, receipts, and payments as required and instructed.</li>
<li>Prepare POs and contracts for suppliers as advised.</li>
<li>Arrange meetings, events, and office logistics. relating to the core operation of the company.</li>
<li>Handle expense management system and ensure alignment with expense policies.
</li><li>Provide general administrative support to the management and team members.</li>
</ul>Requirements
Minimum Qualifications:<ul>
<li>Bachelor&rsquo;s degree or diploma in Human Resources, Business Administration, or a related field.</li>
<li>0-2 years of experience in HR and/or administrative roles.</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).</li>
</ul>Required Skills:<ul>
<li>Strong organizational, time management and multitasking skills.</li>
<li>Excellent communication and interpersonal skills.
</li><li>A strong team player who collaborates effectively across departments.</li>
<li>High level of discretion and confidentiality.</li>
<li>Patient, friendly, tactful and well presented.</li>
<li>Good computer skills.</li>
<li>Excellent Arabic and English skills (Written &amp; spoken).</li>
<li>Ability to handle multiple priorities in a fast-paced environment.</li></ul></div>

HR & Admin Coordinator - Emirati National - Dubai

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