patient coordinator

Institute of Royal Aesthetic Ply Clinic Co L.L.C

We are looking for a professional and customer-focused Call Center / Patient Coordinator to join our aesthetic clinic in Dubai. The ideal candidate will manage patient inquiries, schedule appointments, and provide exceptional customer service to ensure a smooth and positive patient experience.Key Responsibilities:<ul><li>Handle incoming and outgoing calls, WhatsApp messages, and online inquiries from patients.</li><li>Schedule, confirm, and manage patient appointments efficiently.</li><li>Provide accurate information about aesthetic treatments, services, and clinic procedures.</li><li>Coordinate patient appointments with doctors and clinical staff.</li><li>Follow up with patients regarding appointments, treatments, and post-procedure care.</li><li>Maintain patient records and update information in the clinic management system.</li><li>Manage patient concerns or complaints in a professional and timely manner.</li><li>Support clinic promotions, campaigns, and marketing activities by contacting potential patients.</li><li>Ensure a high level of patient satisfaction and service quality.</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 2 years of experience in a call center or patient coordination role in the UAE (preferably in an aesthetic or medical clinic).</li><li>Excellent communication skills in English (Arabic or other languages is an advantage).</li><li>Strong customer service and interpersonal skills.</li><li>Ability to handle high call volumes and multitask in a fast-paced environment.</li><li>Familiarity with aesthetic treatments and cosmetic procedures is preferred.</li><li>Good computer skills and experience with CRM or clinic management systems.</li></ul>Skills:<ul><li>Strong communication and listening skills</li><li>Professional phone etiquette</li><li>Organizational and time-management skills</li><li>Ability to build rapport with patients</li></ul>Job Type: Full-time

Call Center / Patient Coordinator – Aesthetic Clinic

diagnostic hub

ob DescriptionWe are looking for a professional and organized receptionist to manage front-desk operations and support basic accounting tasks in our medical clinic.Key Responsibilities<ul><li>Greet patients, answer calls, and schedule appointments.</li><li>Manage patient registration and maintain accurate records.</li><li>Handle billing, invoicing, cash/card payments, and daily financial reconciliation.</li><li>Assist with insurance submissions and follow-up (if required).</li><li>Manage emails, WhatsApp inquiries, and administrative tasks.</li><li>Maintain a clean and professional reception area.</li></ul>Requirements<ul><li>Experience as a receptionist, preferably in a medical clinic.</li><li>Strong accounting skills and experience handling payments.</li><li>Proficient in MS Office, especially Excel.</li><li>Excellent communication skills; Arabic is a plus.</li><li>Organized, customer-focused, and able to multitask.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>working: 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Aesthetic Patient coordinator (Medical Clinic Receptionist)

Top life Physiotherapy and Hijjama Center

Job vacancy at our DUBAI based company for Receptionist and Patient Co coordinator : Native Arabic Speaker candidatePreference for Candidates meeting following criteria :-<ul><li>Must be Bilingual - English and Arabic ( Speaking and Writing )</li><li>Pleasant and Positive Attitude to deal with clients and colleagues.</li><li>Interactive and negotiation skills.</li><li>Has OWN / SPONSORED/FREELANCE visa</li></ul>Job Type: Full-timeWork Location: In person

Front Desk Receptionist : Native Arabic Speaker - with own visa

STEPBYSTEPSERVICE DMCC

Female Indoor Marketing &amp; Social Media Coordinator &ndash; Healthcare Clinic (Karama, Dubai)Do you want to work in a friendly, professional, and growing healthcare clinic in Karama and help manage digital patient engagement and social media marketing? We are looking for a motivated Marketing Coordinator to join our team.Requirements:<ul><li>Good command of English</li><li>Own visa / Husband visa preferred</li><li>Knowledge of Meta &amp; Facebook Ads</li><li>Strong WhatsApp follow-up and communication skills</li><li>Good Excel skills</li><li>Presentable and customer-centric personality</li></ul>Location: Karama, DubaiEmail your CV: abbas@hashtagtechno.com WhatsApp your CV: 050 657 0365Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Female Indoor Marketing & Social Media Coordinator

Dr Aimen Zia Dental Clinic

Job Opportunity: Female Front Desk Officer DR AIMEN ZIA DENTAL CLINIC LLC &ndash; Jumeirah Garden City, BQ Residence, 23rd Street, DubaiDR AIMEN ZIA DENTAL CLINIC LLC is seeking a highly presentable, smart, and sales-driven Dental Front Desk Officer to join our team in Dubai. This is a key role where personality, communication, and conversion skills are critical to the success of the clinic.Position OverviewWe are looking for a confident and dynamic receptionist who can professionally handle patients, manage front desk operations, and convert inquiries into paid consultations through excellent communication and sales skills.The ideal candidate should be well-groomed, energetic, and persuasive, with prior experience in a dental clinic environment.Key Responsibilities<ul><li>Welcome and assist patients with a professional and friendly attitude</li><li>Handle patient inquiries, appointments, and walk-ins efficiently</li><li>Convert calls, WhatsApp messages, and Instagram inquiries into consultations</li><li>Maintain and manage EMR (Electronic Medical Records) software</li><li>Answer calls and respond to messages in a timely and professional manner</li><li>Provide accurate information about treatments and services</li><li>Coordinate with dental staff to ensure smooth patient flow</li><li>Manage billing, receipts, and basic administrative tasks</li><li>Maintain clinic presentation and front desk organization</li></ul>Requirements<ul><li>Female candidate preferred</li><li>Arabic-speaking candidates highly preferred</li><li>Must be very presentable, well-groomed, and confident</li><li>Proven sales and communication skills (conversion-focused mindset)</li><li>Prior experience in a dental clinic (mandatory)</li><li>Strong knowledge of:</li><li>EMR software systems</li><li>WhatsApp communication</li><li>Instagram handling and patient engagement</li><li>Excellent verbal and written communication skills</li><li>Must be punctual, dedicated, and proactive</li></ul>Working Hours<ul><li>9:00 AM &ndash; 9:00 PM</li></ul>Salary &amp; Benefits<ul><li>AED 2,000 &ndash; AED 3,000 (based on experience and performance)</li><li>Opportunity for growth and performance-based incentives</li></ul>Important Notes<ul><li>Candidates with own visa (freelance/spouse visa) will be preferred</li><li>(Currently, visa sponsorship is not available)</li><li>A trial period may be required before final hiring</li><li>Candidates must comply with UAE labor laws and clinic policies</li></ul>What We Are Looking ForWe want someone whose personality alone builds trust and confidence, such that any patient walking into the clinic feels comfortable and is naturally guided toward treatment through your communication, professionalism, and sales ability.How to ApplySend your CV via WhatsApp:0505-215-971Join DR AIMEN ZIA DENTAL CLINIC LLC and be part of a team that values professionalism, patient care, and growth in Dubai&rsquo;s competitive healthcare environment.Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthWork Location: In person

Female Front Desk Officer

Valeo Wellbeing 

Valeo Health is looking for a strong communicator to join our growing team in the UAE. This role is ideal for someone with a pharmacy, life sciences, healthcare, or biomedical background who is confident speaking with clients, following up consistently, and managing patient communication with professionalism and care.What you'll do<ul><li>Call and chat with leads and existing clients to guide them through the consultation and purchase journey</li><li>Follow up after consultations to support next steps, payments, and delivery coordination</li><li>Conduct ongoing check-ins to improve treatment adherence and client continuity</li><li>Answer first-line questions on product use, storage, and general support</li><li>Maintain accurate CRM notes, follow-up schedules, and call outcomes</li><li>Coordinate with our doctors and internal teams when escalation is needed</li><li>Support conversion in a way that is ethical, patient-first, and clinically grounded</li></ul>Who we're looking for<ul><li>Background in pharmacy, life sciences, healthcare, or a related field</li><li>Confident and articulate across phone and chat-based client communication</li><li>Comfortable building trust with patients and handling sensitive conversations professionally</li><li>Organised, proactive, and consistent with follow-through</li><li>Experience in tele-sales, patient coordination, wellness, or pharmacy is a strong advantage</li><li>Arabic-speaking is a plus</li></ul>Role details<ul><li>Full-time | UAE-based</li><li>Compensation: Base salary + performance-linked incentive</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED8,000.00 per monthWork Location: In person

Patient Engagement & Sales Specialist / Tele pharmacist

Northwest Clinic Day Surgical 

About the Role Are you a highly driven, sales-oriented communicator with a background in healthcare or aesthetics?At Northwest Clinic Day Surgery, we are looking for a Bilingual Patient Conversion Specialist to be the critical first point of contact for our future patients. This isn't your average customer service role&mdash;this is a high-impact, conversion-focused position where your primary goal is to turn incoming marketing leads (via WhatsApp, social media, phone, and web chat) into confirmed clinic appointments.If you thrive in a fast-paced environment, love hitting KPIs, and know how to build instant trust with patients seeking aesthetic, dental, and medical treatments, we want you on our team!What You Will Do:<ul><li>Drive Conversions: Actively respond to and qualify incoming leads from digital campaigns within 5 minutes, guiding them from inquiry to booked consultation.</li><li>Nurture Leads: Maintain a persistent, structured follow-up process for undecided patients, missed appointments, and cold leads.</li><li>Deliver Exceptional Experience: Provide accurate, persuasive, and empathetic information regarding treatments (aesthetics, dermatology, women&rsquo;s health, etc.) to ensure patients feel confident booking with our doctors.</li><li>Manage CRM &amp; Scheduling: Keep immaculate records of patient interactions, track conversion rates, and coordinate seamlessly with the reception team to maximize our appointment show-up rate (Target: 80%+).</li></ul>What You Bring to the Table:<ul><li>Language Skills: Complete fluency in both English and Arabic (spoken and written) is mandatory.</li><li>Experience: 2&ndash;3 years in a healthcare call center, medical, aesthetic, or dental clinic environment with a proven track record of converting patient inquiries into bookings.</li><li>Tech-Savvy: Strong experience using CRM systems, WhatsApp Business, and handling omnichannel communications.</li><li>The Right Mindset: A persistent, sales-driven attitude with excellent professional phone etiquette and the ability to handle high-volume follow-ups daily.</li><li>Bonus Points: Familiarity with Dubai healthcare patient expectations and knowledge of aesthetic treatments (Botox, fillers, laser, skin rejuvenation).</li><li>Dubai Healthcare experience is a MUST.</li></ul>Job Types: Full-time, Permanent

Call Center Agent Healthcare

Explore 150+ Patient coordinator in Dubai this April. Find roles across top companies and apply now to boost your career.