sales coordinator

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patient coordinator

Al Riyady Corporate Services

We are looking for a compassionate, detail-oriented, and professional Patient Coordinator to join our growing clinic. The ideal candidate will serve as the main point of contact between patients and the medical team, ensuring each patient receives exceptional care and service from their first inquiry through follow-up visits. Excellent English communication skills are essential for this role.Location: JBR, DubaiKey Responsibilities:<ul><li>Greet and assist patients in a warm, professional, and courteous manner.</li><li>Coordinate and schedule appointments, consultations, and follow-ups efficiently.</li><li>Provide detailed information about treatments, procedures, and services offered.</li><li>Maintain accurate patient records and ensure confidentiality at all times.</li><li>Liaise between patients, doctors, nurses, and other departments to ensure smooth communication and workflow.</li><li>Handle patient inquiries via phone, email, or in person promptly and professionally.</li><li>Follow up with patients after procedures to ensure satisfaction and address concerns.</li><li>Assist in preparing treatment plans and explaining financial details or packages when required.</li><li>Support front desk and administrative operations when needed.</li><li>Ensure the patient experience reflects the clinic&rsquo;s high standards of care and professionalism.</li></ul>Requirements:<ul><li>Proven experience as a Patient Coordinator, Receptionist, or Customer Service Representative in a medical, dental, or aesthetic clinic.</li><li>Excellent English communication skills &mdash; both verbal and written &mdash; are a must.</li><li>Strong interpersonal and organizational skills.</li><li>Professional appearance, positive attitude, and a customer-focused approach.</li><li>Proficiency in MS Office and clinic management systems.</li><li>Ability to handle multiple tasks while maintaining attention to detail.</li><li>A team player with empathy, patience, and discretion.</li><li>Immediate joiner preferred.</li></ul>Job Type: Full-timePay: AED6,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Patient Coordinator: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Patient Coordinator

My London Skin Clinic

Are you passionate about delivering exceptional client journeys and converting quality leads in a luxury medical setting?Join us at My London Skin Clinic, a leading, high-end aesthetics, health, wellness and dental clinic with a strong reputation in the UK and UAE for innovation, patient care, and outstanding results. Based in the iconic Jumeirah Beach Hotel and the heart of DIFC.We are seeking an experienced Patient Coordinator to take ownership of all new patient enquiries, ensuring each lead is nurtured, managed, and converted with excellence across all platforms. With our ever expanding team, this individual must be hard working, a team player and above all be able to relay this to appease patient flow and increase leads and conversions across the business.Key Responsibilities:<ul><li>Manage and respond promptly to all incoming leads.</li><li>Convert enquiries into consultations and treatments through professional, informative, and persuasive communication</li><li>Maintain an organized CRM/log of all leads and follow-ups</li><li>Track and report on lead sources, conversion rates, and performance KPIs</li><li>Work closely with the marketing team to understand campaigns and ensure strong ROI on lead generation</li><li>Coordinate with doctors and clinic staff to optimize appointment booking flow</li><li>Assist in developing scripts, responses, and communication strategies that reflect the clinic&rsquo;s premium image</li></ul>What We&rsquo;re Looking For:<ul><li>Minimum 5 years&rsquo; experience in sales coordination, or client-facing roles (aesthetics, wellness, or luxury service preferred)</li><li>Strong communication and interpersonal skills, both verbal and written</li><li>Highly organized, proactive, and target-driven</li><li>Professional, polished demeanour that reflects our luxury brand image</li><li>Experience using CRMs, booking systems, and follow-up tools</li></ul>What We Offer:<ul><li>Competitive salary + commission/incentives based on performance.</li><li>Opportunity to be part of a fast-growing, internationally recognized clinic</li><li>Training and development in luxury client care and advanced treatment knowledge</li><li>Supportive and dynamic team environment</li><li>Beautiful work setting in one of Dubai&rsquo;s leading wellness clinics.</li></ul>If you're driven by results, take pride in excellent communication, and want to be part of a brand that values innovation and elegance we&rsquo;d love to hear from you.Job Types: Full-time, PermanentPay: From AED8,000.00 per monthApplication Question(s):<ul><li>Do you speak any other languages?</li><li>Have you worked in the Medical Industry before?</li></ul>Experience:<ul><li>Patient Cordinator: 3 years (Preferred)</li></ul>Language:<ul><li>English as your first language? (Required)</li></ul>

Patient Coordinator for Aesthetic Clinic

MEONE MEDICAL CENTER

Me One Medical Center LLC is a premier multispeciality medical center in Dubai, offering comprehensive healthcare and aesthetic services across departments including General Medicine, Dentistry, Dermatology, Laser, Aesthetics, Gynecology, and Physiotherapy. We are committed to excellence in patient care and an exceptional patient experience for our diverse clientele.We are currently seeking a Patient Coordinator cum Chinese Language Translator to join our dynamic front office and patient relations team. The ideal candidate will be fluent in Mandarin, have strong interpersonal and coordination skills, and possess the ability to communicate medical and wellness information effectively to patients.Key Responsibilities:<ul><li>Welcome, guide, and assist Chinese-speaking patients throughout their visit, ensuring a smooth and professional patient journey.</li><li>Translate medical and administrative information between doctors, staff, and patients with accuracy and empathy.</li><li>Coordinate patient appointments, treatment schedules, and follow-ups.</li><li>Handle patient inquiries in person, via phone, WhatsApp, and social media platforms in Chinese and English.</li><li>Explain treatment plans, procedures, and pricing clearly to patients.</li><li>Upsell and promote IV infusion therapies, wellness and detox packages, skin and aesthetic treatments while interacting with patients in a consultative and professional manner.</li><li>Maintain patient satisfaction by addressing feedback and concerns promptly.</li><li>Assist marketing and business development teams in promoting services to the Chinese community in Dubai.</li><li>Ensure all communications comply with confidentiality and medical ethics standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent qualification.</li><li>Fluent in Mandarin Chinese and English (spoken and written). Knowledge of Cantonese is a plus.</li><li>Previous experience in a medical, wellness, or hospitality setting preferred.</li><li>Basic medical knowledge and understanding of health, aesthetic, or wellness treatments will be an added advantage.</li><li>Confident in upselling and explaining value-added health or aesthetic services to patients.</li><li>Excellent interpersonal, communication, and organizational skills.</li><li>Presentable, patient-oriented, and empathetic personality.</li><li>Computer-literate (MS Office, CRM, or EMR systems).</li><li>Willing to work in a fast-paced, multicultural environment.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Multicultural and professional work environment.</li><li>Comprehensive training in medical and aesthetic service offerings.</li><li>Opportunities for career advancement within a growing healthcare group.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED7,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Only candidates which meet selection criteria will be called for an interview</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>uae experience in a hospital or clinic: 2 years (Preferred)</li></ul>Language:<ul><li>chinese (Preferred)</li><li>english (Preferred)</li><li>russian (Preferred)</li></ul>License/Certification:<ul><li>should be fluent in chinese and any other language (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>

Patient Coordinator cum Language Translator (Chinese Speaking)

VRS Dental Clinic

Dubai Healthcare CityPosition: Full-timeLanguage Requirements: Fluent French (spoken and written) is mandatory &ndash; English fluency is essential &ndash; Arabic is a plusExperience: Minimum 3 years in a similar position in a dental or medical clinicStart date: Immediate or as soon as possibleAbout UsVersailles Dental Clinic is a prestigious French dental clinic located in Dubai Healthcare City, known for excellence, innovation, and premium one-visit dentistry. We are currently looking for two Patient Coordinators to strengthen our front-desk and treatment coordination team. This is a key role involving high-level patient interaction, organizational skills, and follow-up efficiency.Key Responsibilities<ul><li>Welcome and assist patients (in person, by phone, email, WhatsApp)</li><li>Manage appointments and coordinate schedules with doctors and dental assistants</li><li>Handle follow-up calls and reactivation of patients who did not reschedule</li><li>Ensure smooth communication between patients, practitioners, and management</li><li>Maintain accurate records and provide regular reporting on patient activity</li><li>Monitor KPIs such as conversion rates, no-show follow-ups, and satisfaction</li><li>Coordinate treatment plans, rescheduling, and financial discussions when needed</li><li>Work towards performance-based goals related to patient reactivation and retention</li></ul>Ideal Profile<ul><li>Fluent French speaker (written and spoken) &ndash; this is non-negotiable</li><li>Excellent command of English (spoken and written)</li><li>Arabic speaking is a plus, but not required</li><li>Professional appearance and strong communication skills</li><li>Proficient in patient software, scheduling systems, WhatsApp Business, Microsoft Excel</li><li>Highly organized, detail-oriented, and proactive</li><li>Experience in handling treatment follow-up, coordination, and KPI tracking</li><li>Sales-oriented mindset with focus on results (not just scheduling)</li></ul>Remuneration &amp; Benefits<ul><li>Competitive salary</li><li>Performance-based incentives linked to patient reactivations and successful follow-up conversions</li><li>Opportunities for professional growth in a premium and supportive environment How to Apply</li></ul>Please send your updated CV in English, along with a brief cover letter in French, to demonstrate your language proficiency and motivation. Incomplete applications or those without a sufficient level of written French will not be considered.Job Type: Full-timePay: AED5,000.00 - AED10,000.00 per monthEducation:<ul><li>High school or equivalent (Required)</li></ul>Language:<ul><li>FRENCH (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

PATIENT COORDINATOR FOR A DENTAL CLINIC DUBAI

Yugen Care

It is the duty of Floor Manager/Indoor Sales to cross sell and upsell services to every client and maintain focus on its clients, as well as maintaining all policies, protocols, regulations, and standards, while striving towards total client satisfaction.
To be visible in public areas and welcome every client with a smile and always maintain a professional approach.
Assist clients with all different queries and services, bookings, and products/treatments that facility is offering.
Cross selling and Upselling services to every client.
Building relationships with clients.
To be knowledgeable of daily clinic operations, client preferences, daily events sheet, AV/TV announcements and be up to date with any changes, new procedures, evets, etc.
To be extremely knowledgeable of Client Journey standards and loyalty programs that facility offers.
Ensure to check on daily basis schedules, bookings, number of treatments and/or any special client requirement up on starting their shift, during and prior leaving the shift for the following day.
Always monitor the booking system and report issues, if any. Accordingly, re-adjust bookings are per clients requirements.
Act as a in charge Manager where needed and handle all client s requests, complaints, and enquires.
To assist and implement initiatives which will embrace Client Journey and support constructive feedback from clients.
To drive client Loyalty programs and collection of clients data as potential leads.
Ensure all treatments, services, and the retail products are explained to clients.
Always ensure high level of knowledge about services and products, so all selling opportunities (Upselling /Cross selling) are being taken advantage of.
Achieve personal and departmental targets.
Ensure Daily report is updated with the newest and most accurate information.
Ensure Glitch report has been sent to management team each end of the day.
All other duties as required by the management.
SKILLS, QUALIFICATIONS AND LICENSES:

PATIENT COORDINATOR/INDOOR SALES (ARABIC OR RUSSIAN)

Aspris

<div><h3 class="jobSectionHeader">Job Purpose</h3>
The Clinic Coordinator plays a vital role in ensuring the smooth day-to-day operations of the wellbeing clinic. The position focuses on providing excellent patient experience, supporting clinical and administrative teams, and maintaining compliance with healthcare and data protection standards.
This role serves as a link between patients, clinicians, and management, ensuring a professional, efficient, and compassionate environment that aligns with the organization&rsquo;s mission to deliver high-quality mental health care.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<h4 class="jobSectionHeader">Patient Experience &amp; Front Office</h4>
<ul><li>Welcome patients and visitors warmly, ensuring a positive first impression.</li><li>
Coordinate patient appointments, confirmations, and follow-ups through the system.</li><li>
Maintain patient confidentiality and uphold clinic policies on data protection.</li><li>
Address patient queries and escalate concerns promptly to the Centre Manager.</li></ul>
<h4 class="jobSectionHeader">Administrative Coordination</h4>
<ul><li>Support day-to-day administrative operations including scheduling, documentation, and communication with internal teams.</li><li>
Coordinate with clinicians, nurses, and therapists to ensure smooth patient flow and scheduling.</li><li>
Maintain accurate records and assist with audit preparation, reporting, and compliance documentation.</li><li>
Monitor inventory levels and liaise with procurement and finance for orders and invoices.</li></ul>
<h4 class="jobSectionHeader">Operational Support</h4>
<ul><li>Assist in onboarding new staff by preparing access requests, coordinating IT and HR inductions, and ensuring readiness of workspaces.</li><li>
Ensure the reception and clinical areas are organized and meet health and safety standards.</li><li>
Support the Centre Manager in implementing operational and service improvement initiatives.</li><li>
Participate in internal and external inspections (DHA, DOH, JAWDA, ADHICS).</li></ul>
<h4 class="jobSectionHeader">Communication &amp; Collaboration</h4>
<ul><li>Act as a point of contact for internal communication between departments and clinicians.</li><li>
Support in organizing staff meetings, CPD sessions, and clinic events.</li><li>
Ensure that patients and staff are informed of any operational updates, changes, or clinic closures.</li></ul>
<h3 class="jobSectionHeader">Knowledge, Skills &amp; Attributes</h3>
<ul><li>Strong interpersonal and communication skills with a patient-focused mindset.</li><li>
Ability to work calmly under pressure in a fast-paced clinical environment.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Strong attention to detail and commitment to confidentiality.</li><li>
Proficiency in MS Office and healthcare software systems (CRM, Yomly, etc.).</li><li>
Fluent in Arabic and English (both written and spoken).</li></ul>
<h3 class="jobSectionHeader">Qualifications &amp; Experience</h3>
<ul><li>UAE National (Emiratisation role).</li><li>
Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field.</li><li>
Minimum 2&ndash;3 years of experience in a healthcare or wellbeing clinic environment.</li><li>
Previous experience in patient coordination or front office management in a medical or mental health setting preferred.</li></ul></div>

Clinic Coordinator (UAE National)

Beverly Hills Specialist Hospital

Job Summary:The Call Center Officer / Patient Coordinator cum Sales Executive will serve as the primary point of contact for patients, ensuring an excellent patient experience throughout their journey &mdash; from the first inquiry to post-operative follow-up. This role combines patient coordination with sales responsibilities to promote the hospital&rsquo;s plastic surgery services and ensure patient satisfaction.Key Responsibilities:Patient Coordination:<ul><li>Patient Management: Welcome and guide patients through their entire treatment journey &mdash; from initial consultation to post-operative care.</li><li>Scheduling: Coordinate and schedule consultations, surgical procedures, and follow-up appointments.</li><li>Patient Education: Provide patients with comprehensive information on procedures, pre-operative and post-operative care, and address any questions or concerns.</li><li>Documentation: Maintain accurate and up-to-date patient records, including medical history, treatment plans, and communication notes.</li><li>Liaison: Serve as a link between patients, doctors, and hospital staff to ensure seamless communication and care coordination.</li></ul>Sales and Marketing:<ul><li>Lead Generation: Identify, engage, and follow up with potential patients through various channels (phone inquiries, social media, referrals, and campaigns).</li><li>Consultation Assistance: Support doctors during initial consultations by providing patients with information and assisting in converting inquiries into procedures.</li><li>Sales Targets: Achieve or exceed monthly and quarterly sales targets by promoting hospital services effectively.</li><li>Marketing Collaboration: Work with the marketing team to design and execute promotional activities aimed at attracting new patients.</li><li>Follow-ups: Conduct consistent follow-ups with potential patients to ensure conversion from inquiry to booking and surgery.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Healthcare Management, Business Administration, Marketing, or a related field.</li><li>Experience:</li><li>Minimum of 2&ndash;3 years of experience in patient coordination or sales within a healthcare or aesthetic clinic setting.</li><li>Experience in plastic surgery, cosmetic dermatology, or aesthetic services preferred.</li></ul>Skills and Competencies:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Sales-driven with a proven record of meeting or exceeding sales targets.</li><li>Knowledge of plastic surgery and aesthetic procedures is an advantage.</li><li>Proficiency in healthcare management systems, CRM tools, and Microsoft Office.</li><li>Professional, empathetic, and patient-centered attitude.</li><li>Problem-solving ability with a focus on patient satisfaction.</li><li>Team player capable of working effectively with medical, administrative, and marketing staff.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED4,000.00 per monthExperience:<ul><li> hospital's plastic surgery services: 1 year (Preferred)</li><li>call center: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li></ul>

Call Center Agent

Explore 601+ Patient coordinator in Dubai this November. Find roles across top companies and apply now to boost your career.