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BroadPeak Investment Group

<div>
 
 
 PRO &amp; Admin Officer, Broadpeak UAE
 
 
 
 
 BroadPeak is hiring a trusted, senior all-rounder to run our Dubai office and support our regional teams. You own UAE government relations end-to-end, manage banking and administrative documentation, provide direct support to the Founder &amp; CEO, and coordinate with our offices in Pakistan, India, and China. This is a hands-on, high-trust role with real access and real ownership.
 
 
 
 
 About BroadPeak
 
 
 
 
 BroadPeak Investment Group (BIG) is an operator-led private investment firm and family office partnering with exceptional founder-led and family-owned businesses globally. We don't just write checks &mdash; we build alongside you, leveraging the same entrepreneurial spirit that built our own companies. Founded by Tariq Farid, BIG's portfolio spans a large franchise system (Edible&reg;), Roti Modern Mediterranean, and brands across consumer, restaurant, wellness, technology, supply chain, and mobility. This role keeps our UAE base running and supports our regional offices as we grow.
 
 
 
 
 The Role
 
 
 
 
 You own the day-to-day operation of the Dubai office and all UAE government relations for the entity. You manage the full employment-visa lifecycle, keep every license and statutory deadline current, handle banking and insurance documentation, support the Founder directly, and coordinate administrative and documentation needs across our regional offices in Pakistan, India, and China. You deal with government counterparties yourself, you keep clean records, and nothing lapses on your watch. Discretion and reliability are the job.
 
 
 
 
 What You'll Own
 
 
 
 <ul>
 
 <li>
 
 Government relations / PRO
 
 &mdash; the full employment-visa lifecycle (applications, renewals, cancellations, status changes), Emirates ID, medical fitness, and residency, across the Free Zone Authority, GDRFA, and ICP portals.
 </li>
 
 <li>
 
 Licensing and compliance
 
 &mdash; trade-license renewals, establishment card, WPS, and government approvals; the single point of contact with the relevant authorities.
 </li>
 
 <li>
 
 Banking and insurance
 
 &mdash; corporate account administration support and documentation.
 </li>
 
 <li>
 
 Office management
 
 &mdash; vendor coordination, facilities, records, and document management.
 </li>
 
 <li>
 
 Regional coordination
 
 &mdash; administrative and documentation support to our offices in Pakistan, India, and China, working across time zones.
 </li>
 
 <li>
 
 Executive support
 
 &mdash; direct PA support to the Founder &amp; CEO.
 </li>
 
 <li>
 
 Records and deadlines
 
 &mdash; accurate, current records for visas, passports, licenses, and every statutory deadline.
 </li>
 
 </ul>
 
 
 
 What We're Looking For
 
 
 
 <ul>
 
 <li>
 
 5+ years as a PRO / Government Relations officer in the UAE
 
 &mdash; including time at a large UAE company or group, and hands-on free-zone experience. (Non-negotiable.)
 </li>
 
 <li>
 
 Strong command of UAE labor and immigration processes
 
 and the government portals (Free Zone Authority, GDRFA, ICP; MOHRE / Tasheel where relevant).
 </li>
 
 <li>
 
 Fluent English
 
 (essential); Arabic a strong advantage.
 </li>
 
 <li>
 
 Comfortable coordinating across multiple countries and time zones.
 
 </li>
 
 <li>
 
 Bachelor's degree
 
 ; UAE driving license preferred.
 </li>
 
 <li>
 
 Highly organized, discreet, and confident
 
 managing government counterparties directly.
 </li>
 
 </ul>
 
 
 
 Compensation
 
 
 
 
 Competitive, tax-free salary. Statutory entitlements are provided in line with UAE Labor Law, and the full package is finalized at the offer stage. This is a trusted role with direct access to the Founder; performance is recognized and rewarded as the office grows.
 
 
 
 
 Location:
 
 On-site at our new Dubai, UAE office (opening August 2026), running the office day to day.
 
</div>

PRO & Admin Officer, BroadPeak UAE

Aldar Academies

<div>Rugby School Dubai is seeking a warm, professional and highly organised bilingual Receptionist &amp; Parent Relations Executive to provide an exceptional front-of-house experience and support positive relationships between the school and its parent community.
As part of Aldar Education, Rugby School Dubai will open in August 2026 as a premium, purpose-driven school combining British heritage with a forward-thinking approach.
Based at the school&rsquo;s main reception and working closely with the Parent Relations Manager, the successful candidate will be a key point of contact for parents, visitors, students and staff. The role will support the effective management of parent enquiries, communications, events and feedback, while ensuring every interaction reflects the high standards and values of Rugby School Dubai.
Fluency in spoken and written Arabic and English is mandatory for this position.</div>
 <div>Minimum Qualifications
<ul><li>Bachelor&rsquo;s degree, diploma or equivalent qualification.
</li></ul>Minimum Experience
<ul><li>A minimum of two years&rsquo; experience in a reception, customer service, parent relations or administrative role.
</li><li>Experience in a school, hospitality or premium customer service environment is desirable.
</li><li>Experience supporting parents, customers or members of the public in a high-volume environment would be advantageous.
</li></ul>Job-Specific Knowledge and Skills
<ul><li>Fluency in spoken and written Arabic and English is mandatory.
</li><li>Excellent interpersonal and customer service skills.
</li><li>Warm, professional and confident communication style.
</li><li>Ability to translate or clearly communicate routine information between Arabic-speaking parents and English-speaking colleagues.
</li><li>Ability to handle sensitive enquiries and challenging conversations calmly and professionally.
</li><li>Strong organisational skills and attention to detail.
</li><li>Ability to manage multiple enquiries and priorities in a busy school environment.
</li><li>Proactive and solutions-focused approach.
</li><li>High level of discretion and understanding of confidentiality.
</li><li>Good working knowledge of Microsoft Office and administrative systems.
</li><li>Ability to build effective working relationships with parents, colleagues and external stakeholders.
</li><li>Commitment to safeguarding and promoting the welfare of children and young people.
</li></ul>What We Offer
Aldar Education is a family of world-class, child-centred and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools, and as we grow, so does our need for highly skilled, inspirational and dedicated employees.
We offer an attractive remuneration package. Our future-focused learning model includes both students and staff, and we therefore place particular emphasis on professional development, coaching and training.
This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer committed to creating a diverse and inclusive working environment. We are dedicated to our national development strategy and encourage UAE Nationals to apply.
Rugby School Dubai and Aldar Education are fully committed to safeguarding and promoting the welfare of children and young people. All employees are expected to uphold the highest standards of safeguarding, child protection and professional conduct and to actively contribute to a culture in which every student feels safe, respected and protected. All appointments are subject to rigorous safer recruitment procedures, including satisfactory references, identity and qualification checks, employment history verification, police clearance and any other safeguarding checks required by the school, Aldar Education and the relevant regulatory authorities.</div>
 <div>Front-of-House and Reception
<ul><li>Provide a welcoming, professional and efficient reception service for parents, visitors, students and staff.
</li><li>Act as the first point of contact for incoming telephone calls, emails and in-person enquiries in both Arabic and English.
</li><li>Ensure enquiries are handled efficiently or directed to the appropriate individual or department.
</li><li>Maintain a high standard of presentation across the reception and parent-facing areas of the school.
</li><li>Manage visitor registration, access procedures and identification checks in line with safeguarding and security requirements.
</li><li>Coordinate visitor appointments and notify relevant staff promptly upon arrival.
</li><li>Maintain accurate visitor, contractor and appointment records.
</li><li>Ensure all front-of-house interactions reflect the values, standards and premium service expectations of Rugby School Dubai.
</li></ul>Parent Relations Support
<ul><li>Support the Parent Relations Manager in building and maintaining positive relationships with the school&rsquo;s parent community.
</li><li>Respond to routine parent enquiries promptly and sensitively in Arabic and English, escalating complex or sensitive matters as appropriate.
</li><li>Provide clear and accurate information to Arabic-speaking and English-speaking families.
</li><li>Support communication between Arabic-speaking parents and relevant academic or operational teams when required.
</li><li>Maintain accurate records of parent enquiries, feedback, concerns and complaints, ensuring actions are tracked through to completion.
</li><li>Follow up with relevant departments to ensure parents receive timely and accurate responses.
</li><li>Support the implementation of parent engagement initiatives across the school.
</li><li>Assist with preparing and distributing parent communications, notices, updates and invitations in Arabic and English where required.
</li><li>Help identify recurring parent concerns or service issues and raise these with the Parent Relations Manager.
</li><li>Handle confidential and sensitive information with discretion and professionalism.
</li></ul>Parent Experience
<ul><li>Help deliver a consistent, responsive and positive experience for all parents throughout their interactions with the school.
</li><li>Provide parents with accurate information regarding school procedures, key dates, events and appropriate points of contact.
</li><li>Support new families as they join the school, helping them understand school processes and access the appropriate support.
</li><li>Assist with parent orientations, welcome events, information sessions and community engagement activities.
</li><li>Support the collection of parent feedback through surveys, meetings and informal engagement.
</li><li>Work with relevant teams to ensure parent-facing information remains accurate, accessible and up to date.
</li></ul>Events and School Community
<ul><li>Support the Parent Relations Manager with the coordination and delivery of parent events, workshops, coffee mornings, tours and community activities.
</li><li>Assist with event invitations, attendance lists, registration, room preparation and parent communications.
</li><li>Provide bilingual front-of-house and parent support during school events and key activities.
</li><li>Build positive working relationships with parent representatives and members of the wider school community.
</li></ul>Administration and Coordination
<ul><li>Maintain accurate parent relations trackers, enquiry logs, contact records and follow-up actions.
</li><li>Coordinate meetings and appointments for the Parent Relations Manager where required.
</li><li>Prepare correspondence, reports and supporting documents relating to parent engagement.
</li><li>Liaise with Admissions, Academic, Operations, Finance, Marketing and other departments to resolve parent enquiries efficiently.
</li><li>Support the maintenance of accurate parent contact information and communication records.
</li><li>Undertake general administrative duties required to support the reception and Parent Relations function.
</li></ul>Safeguarding and Confidentiality
<ul><li>Follow all school safeguarding, visitor management and student collection procedures.
</li><li>Remain alert to safeguarding concerns and report any concerns immediately through the appropriate school channels.
</li><li>Maintain strict confidentiality regarding students, families, employees and school matters.
</li><li>Ensure information is handled in accordance with Aldar Education policies and applicable data protection requirements.</li></ul></div>

Receptionist & Parent Relations Executive - Rugby School Dubai

Aldar Education

<div>
 
 Job Description
 
 
 
 Rugby School Dubai is seeking a warm, professional and highly organised bilingual Receptionist &amp; Parent Relations Executive to provide an exceptional front-of-house experience and support positive relationships between the school and its parent community.
 
 
 As part of Aldar Education, Rugby School Dubai will open in August 2026 as a premium, purpose-driven school combining British heritage with a forward-thinking approach.
 
 
 Based at the school&rsquo;s main reception and working closely with the Parent Relations Manager, the successful candidate will be a key point of contact for parents, visitors, students and staff. The role will support the effective management of parent enquiries, communications, events and feedback, while ensuring every interaction reflects the high standards and values of Rugby School Dubai.
 
 
 Fluency in spoken and written Arabic and English is mandatory for this position.
 
 
 
 Responsibilities
 
 
 
 
 Front-of-House and Reception
 
 
 
 <ul>
 <li>
 Provide a welcoming, professional and efficient reception service for parents, visitors, students and staff.
 </li>
 <li>
 Act as the first point of contact for incoming telephone calls, emails and in-person enquiries in both Arabic and English.
 </li>
 <li>
 Ensure enquiries are handled efficiently or directed to the appropriate individual or department.
 </li>
 <li>
 Maintain a high standard of presentation across the reception and parent-facing areas of the school.
 </li>
 <li>
 Manage visitor registration, access procedures and identification checks in line with safeguarding and security requirements.
 </li>
 <li>
 Coordinate visitor appointments and notify relevant staff promptly upon arrival.
 </li>
 <li>
 Maintain accurate visitor, contractor and appointment records.
 </li>
 <li>
 Ensure all front-of-house interactions reflect the values, standards and premium service expectations of Rugby School Dubai.
 
 
 
 </li>
 </ul>
 
 Parent Relations Support
 
 
 
 <ul>
 <li>
 Support the Parent Relations Manager in building and maintaining positive relationships with the school&rsquo;s parent community.
 </li>
 <li>
 Respond to routine parent enquiries promptly and sensitively in Arabic and English, escalating complex or sensitive matters as appropriate.
 </li>
 <li>
 Provide clear and accurate information to Arabic-speaking and English-speaking families.
 </li>
 <li>
 Support communication between Arabic-speaking parents and relevant academic or operational teams when required.
 </li>
 <li>
 Maintain accurate records of parent enquiries, feedback, concerns and complaints, ensuring actions are tracked through to completion.
 </li>
 <li>
 Follow up with relevant departments to ensure parents receive timely and accurate responses.
 </li>
 <li>
 Support the implementation of parent engagement initiatives across the school.
 </li>
 <li>
 Assist with preparing and distributing parent communications, notices, updates and invitations in Arabic and English where required.
 </li>
 <li>
 Help identify recurring parent concerns or service issues and raise these with the Parent Relations Manager.
 </li>
 <li>
 Handle confidential and sensitive information with discretion and professionalism.
 
 
 
 </li>
 </ul>
 
 Parent Experience
 
 
 
 <ul>
 <li>
 Help deliver a consistent, responsive and positive experience for all parents throughout their interactions with the school.
 </li>
 <li>
 Provide parents with accurate information regarding school procedures, key dates, events and appropriate points of contact.
 </li>
 <li>
 Support new families as they join the school, helping them understand school processes and access the appropriate support.
 </li>
 <li>
 Assist with parent orientations, welcome events, information sessions and community engagement activities.
 </li>
 <li>
 Support the collection of parent feedback through surveys, meetings and informal engagement.
 </li>
 <li>
 Work with relevant teams to ensure parent-facing information remains accurate, accessible and up to date.
 
 
 
 </li>
 </ul>
 
 Events and School Community
 
 
 
 <ul>
 <li>
 Support the Parent Relations Manager with the coordination and delivery of parent events, workshops, coffee mornings, tours and community activities.
 </li>
 <li>
 Assist with event invitations, attendance lists, registration, room preparation and parent communications.
 </li>
 <li>
 Provide bilingual front-of-house and parent support during school events and key activities.
 </li>
 <li>
 Build positive working relationships with parent representatives and members of the wider school community.
 
 
 
 </li>
 </ul>
 
 Administration and Coordination
 
 
 
 <ul>
 <li>
 Maintain accurate parent relations trackers, enquiry logs, contact records and follow-up actions.
 </li>
 <li>
 Coordinate meetings and appointments for the Parent Relations Manager where required.
 </li>
 <li>
 Prepare correspondence, reports and supporting documents relating to parent engagement.
 </li>
 <li>
 Liaise with Admissions, Academic, Operations, Finance, Marketing and other departments to resolve parent enquiries efficiently.
 </li>
 <li>
 Support the maintenance of accurate parent contact information and communication records.
 </li>
 <li>
 Undertake general administrative duties required to support the reception and Parent Relations function.
 
 
 
 </li>
 </ul>
 
 Safeguarding and Confidentiality
 
 
 
 <ul>
 <li>
 Follow all school safeguarding, visitor management and student collection procedures.
 </li>
 <li>
 Remain alert to safeguarding concerns and report any concerns immediately through the appropriate school channels.
 </li>
 <li>
 Maintain strict confidentiality regarding students, families, employees and school matters.
 </li>
 <li>
 Ensure information is handled in accordance with Aldar Education policies and applicable data protection requirements.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, diploma or equivalent qualification.
 
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 A minimum of two years&rsquo; experience in a reception, customer service, parent relations or administrative role.
 </li>
 <li>
 Experience in a school, hospitality or premium customer service environment is desirable.
 </li>
 <li>
 Experience supporting parents, customers or members of the public in a high-volume environment would be advantageous.
 
 
 
 </li>
 </ul>
 
 Job-Specific Knowledge And Skills
 
 
 
 <ul>
 <li>
 Fluency in spoken and written Arabic and English is mandatory.
 </li>
 <li>
 Excellent interpersonal and customer service skills.
 </li>
 <li>
 Warm, professional and confident communication style.
 </li>
 <li>
 Ability to translate or clearly communicate routine information between Arabic-speaking parents and English-speaking colleagues.
 </li>
 <li>
 Ability to handle sensitive enquiries and challenging conversations calmly and professionally.
 </li>
 <li>
 Strong organisational skills and attention to detail.
 </li>
 <li>
 Ability to manage multiple enquiries and priorities in a busy school environment.
 </li>
 <li>
 Proactive and solutions-focused approach.
 </li>
 <li>
 High level of discretion and understanding of confidentiality.
 </li>
 <li>
 Good working knowledge of Microsoft Office and administrative systems.
 </li>
 <li>
 Ability to build effective working relationships with parents, colleagues and external stakeholders.
 </li>
 <li>
 Commitment to safeguarding and promoting the welfare of children and young people.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 Aldar Education is a family of world-class, child-centred and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools, and as we grow, so does our need for highly skilled, inspirational and dedicated employees.
 
 
 We offer an attractive remuneration package. Our future-focused learning model includes both students and staff, and we therefore place particular emphasis on professional development, coaching and training.
 
 
 This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer committed to creating a diverse and inclusive working environment. We are dedicated to our national development strategy and encourage UAE Nationals to apply.
 
 
 
 Rugby School Dubai and Aldar Education are fully committed to safeguarding and promoting the welfare of children and young people. All employees are expected to uphold the highest standards of safeguarding, child protection and professional conduct and to actively contribute to a culture in which every student feels safe, respected and protected. All appointments are subject to rigorous safer recruitment procedures, including satisfactory references, identity and qualification checks, employment history verification, police clearance and any other safeguarding checks required by the school, Aldar Education and the relevant regulatory authorities.
 
</div>

هيئة الطرق والمواصلات

<div>أخصائي رئيسي- العلاقات الخارجية - (26002039)<div>
الوصف الوظيفي<div></div> 
Strategy<ul><li>
 Implement the Authority&rsquo;s policies and directions for international partnerships and relationship management in line with the approved communication plan.</li><li>
Strengthen and expand the DG/Chairman&rsquo;s strategic relationships with internal, local,regional, and international entities, ensuring alignment with the Authority&rsquo;s strategic objectives and priorities.</li><li>
Contribute to the development and execution of strategic leadership communication plans and content to project a consistent and distinguished leadership narrative.</li><li>
Support strategic external communications and media operations through effective planning,monitoring, scheduling, and analytical reporting of high-level engagements and events.</li><li>
Develop and prepare performance reports aligned with the Authority&rsquo;s strategic direction to support evidence-based executive decision-making across external relations and partnership activities.</li><li>
Manage the partnership category at RTA (International Partners) and evaluate partnership performance and value realization.</li><li>
Identify and develop new initiatives for the department in line with the Authority&rsquo;s strategic priorities and international engagement objectives.</li><li>
Analyze and monitor International MoUs with RTA, develop annual action plans, and coordinate with concerned agencies and sectors to ensure effective implementation.</li><li>
Determine the information and communication needs of international partners and establish suitable means to meet those needs efficiently.</li><li>
Participate in the development of the section&rsquo;s annual plan and core business initiatives,ensuring alignment with the overall RTA strategic framework.</li><li>
Assist in preparing executive reports, presentations, speeches, and talking points for the DG/Chairman, ensuring strategic alignment and quality of content.</li><li>
Prepare and propose policies, processes, and frameworks for developing and managing 
relationships with international stakeholders and partners.</li></ul> 
Operations<ul><li>
Organize and manage official international delegations and visits at the Authority level,ensuring full compliance with protocol standards and procedures.</li><li>
Coordinate with local and federal authorities, embassies, and consulates to secure necessary approvals and manage logistics for official events and delegations.</li><li>
Identify, classify, and prepare partnership agreements with international entities while maintaining and regularly updating partner and agreement databases.</li><li>
Plan, organize, and oversee special events and visits for the DG/Chairman, ensuring accurate agenda development, briefing materials, and seamless execution.</li><li>
Manage the Authority&rsquo;s memberships in international organizations and associations, monitor participation outcomes, and ensure alignment with institutional objectives.</li><li>
Coordinate Authority-wide external participations in conferences, forums, field visits, and project follow-ups, and obtain necessary approvals to host international events.</li><li>
Collaborate with the Dubai Protocol and Hospitality Department to ensure full compliance with official protocol standards and provide a distinguished guest experience.</li><li>
Prepare comprehensive briefing files for DG/Chairman meetings with international delegations, including bios, agendas, summaries, talking points, and seating plans.</li><li>
Develop and maintain effective working relationships with international officials, government representatives, and partner organizations.</li><li>
Prepare schedules, reports, and analyses of planned events to define the level of DG/Chairman participation and ensure proactive involvement in key events.</li><li>
Manage and evaluate international participation plans, delegation visit requests, and event hosting proposals, ensuring alignment with strategic objectives and operational readiness.</li><li>
Manage communications with international partners and government entities to ensure continuity and effectiveness of relations.</li><li>
Develop and maintain a VIP list of key government officials and private-sector leaders relevant to RTA&rsquo;s international activities.</li><li>
Prepare concise summary reports and post-event evaluations for all international activities and participations.</li><li>
Oversee and coordinate the planning, execution, and post-event reporting of the Dubai International Project Management Forum (DIPMF) and related initiatives.</li><li>
Perform additional responsibilities associated with the position, as assigned, to support the Authority&rsquo;s international relations and leadership objectives.</li></ul><div>
</div></div><div>
المؤهلات و المهارات<div></div> 
Job Qualifications &amp; Requirements
Education<ul><li>
Bachelor&rsquo;s/ master&rsquo;s degree in public administration</li></ul>
Experience<ul><li>
9+ years in case of master&rsquo;s degree (11+ years in case of bachelor&rsquo;s degree)</li></ul>
Required Competencies
Behavioral and Leadership Competencies<ul><li>
Evoking and Transmitting Positive Energy</li><li>
Community Service and Responding to Customer Needs</li><li>
Excellence in Execution</li><li>
Creativity and Innovation</li></ul>
Technical Competencies<ul><li>
Executive Communication &amp; Correspondence</li><li>
Presentation Design &amp; Executive Reporting</li><li>
Stakeholder Engagement &amp; Protocol Management</li><li>
Technical Reporting</li></ul>
Supplementary/Additional Technical Competencies*<ul><li>
Internal Coordination &amp; Sector Alignment</li><li>
Media Relations &amp; Communication</li><li>
RTA Business Context</li><li>
Strategic Planning &amp; Execution Management</li><li>
Narrative Building &amp; Strategic Communication Design</li></ul><div>
</div></div><div>
فئة الوظيفة: الاتصال المؤسسي</div><div>
جهة العمل: هيئة الطرق والمواصلات</div><div>
الإدارة: شؤون القيادة</div><div>
المستوى التعليمي: بكالوريوس</div><div>
الجنسية المطلوبة: اماراتي</div><div>
الراتب الشهري: غير محدد</div><div>
طبيعة الدوام: دوام كامل</div><div>
تاريخ الإعلان: 20-07-2026</div><div>
تاريخ سحب الإعلان عن الوظيفة: 19-08-2026</div></div>

أخصائي رئيسي- العلاقات الخارجية

TrustFlight

<div>Working Hours
As required by contract; flexible depending on training delivery.
Work Pattern
Remote, with travel as required.
Travel Requirements
International, sometimes at short notice
On-Call / Shift Work
May be called to deploy if there is a major incident
Special Conditions
Background checks required.
Purpose of the Role
The Crisis Communications Associate is a freelance, ad hoc role within Kenyon's global network of Associates, providing specialist crisis communications expertise to support clients in preparing for, responding to and recovering from crisis incidents.
Working alongside Kenyon's consultants and operational teams, the Associate delivers crisis communications training, workshops and exercises to help strengthen client preparedness. During live incidents, the Associate may be deployed to provide practical communications support, working as part of an integrated crisis management team to develop messaging, advise senior leaders, support media engagement, manage stakeholder communications and help protect organisational reputation during high-pressure situations.
This role requires individuals who can quickly adapt to different client environments, work collaboratively within multidisciplinary response teams and provide calm, professional advice in complex and fast-moving situations. Associates are engaged on an as-needed basis for both preparedness activities and operational deployments, with opportunities to support clients across a range of industries and geographical locations.
Associates are engaged on an as-needed basis for both preparedness activities and operational deployments, supporting clients across aviation and other highly regulated or high-risk sectors, including transportation, oil &amp; gas, hospitality, manufacturing, government, energy and critical infrastructure.
Scope &amp; Decision-Making Authority
Autonomous Decision making:<ul><li>
Makes informed decisions within their area of expertise while recognising when issues should be escalated to the Crisis Communications Lead, Deployment Lead or client representatives.</li><li>
Exercises professional judgement to adapt training materials and facilitation techniques to suit the audience, sector and learning objectives while maintaining alignment with Kenyon's quality standards.</li></ul>
Escalation points:<ul><li>
Any changes to approved content, course objectives, or regulatory wording.</li><li>
Escalate decisions that could affect the delivery of services, client expectations, contractual commitments or commercial agreements.</li><li>
Budget-related decisions, including travel or material costs outside pre‑approved limits.</li><li>
Issues involving risk, compliance, safeguarding, or matters that affect crisis‑response strategy.</li></ul>
Cross Functional Authority:<ul><li>
May collaborate with operations, deployment teams, SMEs and Product but cannot commit other teams to deadlines or deliverables without approval.</li><li>
May coordinate with clients on logistics but cannot negotiate contractual terms or service levels.</li><li>
No authority to approve vendor contracts, technology tools, or external suppliers</li></ul>
Geographic/Business Unit Scope:<ul><li>
Supports training across the full Kenyon Emergency Services business unit.</li><li>
May be deployed globally</li></ul>
Key Relationships
Internal<ul><li>
Training Manager</li><li>
Training Administrator</li><li>
Head of Product Development</li><li>
Operations</li><li>
SME&rsquo;s</li><li>
VP Crisis Communications</li></ul>
External<ul><li>
Delegates receiving training and consultancy</li><li>
Aviation operators during planning and exercise activities</li><li>
Clients across aviation, transportation, hospitality, energy, manufacturing, government and other high-risk industries during planning, training and exercise activities.</li></ul>
Key Responsibilities<ul><li>
Review, develop and write Crisis Communications Plans aligned with applicable regulatory requirements, industry standards and organisational best practice across multiple sectors.</li><li>
Deliver high‑quality, interactive training in person and virtually via Microsoft Teams.</li><li>
Design, facilitate and evaluate Crisis Communications exercises including tabletop, input‑response and full‑scale live exercises.</li><li>
Maintain up-to-date knowledge of crisis communications best practices, regulatory requirements and emerging issues across aviation and other high-risk industries.</li><li>
Participate in internal training days, CPD activities and deployment readiness sessions.</li><li>
Collaborate with cross‑functional teams and represent Kenyon professionally with clients and stakeholders.</li><li>
Work with Product to design and develop new or bespoke training products.</li><li>
Travel internationally as required to support training and exercises.</li><li>
Including, but not limited to: advising Communications Teams, delivering just-in-time spokesperson training, drafting and reviewing internal and external communications, analysing Media Call Centre insights, and providing strategic advice on reputation and brand protection</li></ul>
Key Metrics for Success<ul><li>
Deliver training sessions with an average NPS rating of 80 or above</li><li>
Timely and accurate completion of all training related documentation and reports</li></ul>
AI &amp; Digital Competency
TrustFlight is an AI-first organisation. Every role is expected to actively engage with AI tools and digital ways of working to drive efficiency, quality, and innovation.
AI Fluency Tier
Tier 1 &mdash; AI User
Profile - Uses AI-assisted tools in daily workflows
Expectations - Confidently uses AI features in existing tools (e.g. copilots, smart search, assisted drafting). Understands when AI output needs human review. Completes AI User onboarding within 30 days. 
Role-Specific AI &amp; Digital Skills<ul><li>
Generate quick-read overviews (e.g., risk summaries, terminology glossaries) to support personal preparation &mdash; not for client distribution.</li><li>
Use AI‑enabled scheduling or coordination tools to plan multi‑time‑zone sessions and streamline communication with clients.</li><li>
Use AI transcription tools to capture key points or questions during virtual sessions for internal follow-up.</li><li>
Use internal copilots to improve reporting &amp; documentation. Review AI output critically to ensure accuracy before submission.</li></ul> 
AI Development &amp; Growth<ul><li>
Share effective prompts, templates and best practices with the wider training community.</li><li>
Participate in internal AI knowledge‑sharing sessions and contribute use‑case examples.</li></ul>
Competencies &amp; Behaviours<ul><li>
Customer Centricity &mdash; Keeps client needs at the centre of decisions.</li><li>
Collaboration &mdash; Works effectively with internal and external stakeholders.</li><li>
Delivery Focus &mdash; Meets commitments reliably with high-quality outputs.</li><li>
Innovation &mdash; Identifies opportunities to improve training using technology and AI.</li><li>
Professional Judgement &mdash; Applies sound decision‑making during training.</li></ul> 
Required Qualifications &amp; Experience<ul><li>
Expertise in Communications, Public Relations, Journalism, Marketing or a related discipline, or equivalent relevant professional experience</li><li>
Demonstrable experience in crisis communications, corporate communications, public relations, media relations or reputation management.</li><li>
Experience of developing and delivering crisis communications strategies during high-profile or complex incidents.</li><li>
Experience of writing and reviewing a wide range of communications materials, including media statements, holding statements, internal communications, Q&amp;As, briefing notes and stakeholder communications.</li><li>
Experience of providing communications advice to senior leaders and key stakeholders.</li><li>
Excellent written and verbal communication skills, with the ability to produce clear, accurate and timely communications under pressure.</li><li>
Ability to work effectively in high-pressure, fast-paced and rapidly changing environments.</li><li>
Strong facilitation, presentation and interpersonal skills.</li><li>
Strong understanding of traditional, digital and social media and their role during crisis situations.</li><li>
High proficiency in Microsoft Office (PowerPoint, Word, Excel).</li><li>
Experience delivering virtual training via Microsoft Teams or similar platforms.</li><li>
Commitment to ongoing learning and staying current with evolving standards.</li><li>
Strong English language communication (written and verbal).</li><li>
Experience working within aviation, oil &amp; gas, hospitality, emergency services, humanitarian response, government or other high-risk, highly regulate industries.</li><li>
Media spokesperson coaching experience.</li></ul>
Desirable Skills &amp; Experience<ul><li>
Additional language skills (priority): Korean, Mandarin, Cantonese, Japanese, German, Italian, Arabic, French, Turkish</li></ul></div>

Crisis Communication Associate Trainer

Terranova SHRP

HR OfficerWe are seeking a proactive, tech-savvy, and detail-oriented HR Officer to join our client's team. This role offers an excellent opportunity for an HR professional who enjoys working in a dynamic environment and contributing across a broad range of human resources functions.Key Responsibilities<ul><li>Support the end-to-end recruitment process, including candidate sourcing, interview coordination, offer management, and onboarding of new employees.</li><li>Plan, coordinate, and deliver employee engagement initiatives, events, and activities that promote a positive and inclusive workplace culture.</li><li>Develop and manage internal communications, employee engagement campaigns, and informative content across various communication channels to enhance employee engagement, collaboration, and organizational morale.</li><li>Build and maintain effective working relationships with employees and stakeholders across all levels of the organization while supporting the implementation of internal communication strategies.</li><li>Coordinate employee learning and development initiatives, including training schedules, logistics, and records management.</li><li>Prepare high-quality presentations, HR reports, policies, and other HR-related documentation.</li><li>Analyze HR data and prepare meaningful reports, dashboards, and insights using Microsoft Excel.</li><li>Support day-to-day HR operations, ensuring efficient administration and compliance with internal processes.</li><li>Administer HR systems and online portals, maintaining accurate employee records, managing user access, and ensuring the smooth operation of HR platforms.</li></ul>Requirements<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related discipline.</li><li>Strong technical aptitude with proficiency in HR systems, HRIS platforms, and digital workplace tools.</li><li>Advanced Microsoft Excel skills, with the ability to analyze data, create reports, and generate meaningful insights.</li><li>Excellent presentation, communication, and organizational skills, with strong attention to detail.</li><li>Exceptional written and verbal communication skills, with the ability to develop clear and engaging internal communications.</li><li>Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and confidentiality.</li><li>Fluency in English, Urdu, and Hindi (both written and spoken).</li><li>Preferred age: Up to 36 years.</li><li>Candidates currently based in India or the UAE are encouraged to apply.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Human Resources, Business Administration, Communications, or a related discipline.</li><li>5&ndash;10 years of progressive experience in an HR Generalist, HR Officer, or similar HR operations role.</li><li>Hands-on experience with HRMS/HRIS platforms, employee self-service portals, and other HR technologies.</li><li>Strong proficiency in Microsoft Office, particularly Excel and PowerPoint, with the ability to prepare reports, analyze data, and develop professional presentations.</li><li>Proven ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced, dynamic environment.</li><li>Experience planning and coordinating employee engagement initiatives, learning and development programs, corporate events, onboarding activities, and internal communication campaigns.</li><li>Good understanding of HR operations, policies, and best practices. Knowledge of UAE Labour Law will be considered an advantage.</li><li>Excellent interpersonal, stakeholder management, and relationship-building skills, with the ability to communicate confidently and effectively across all levels of the organization.</li><li>Demonstrated professionalism, integrity, and discretion in handling confidential information and sensitive employee matters, exercising sound judgment and maintaining the highest ethical standards.</li></ul>Suitable Background / Previous ExperienceApplicants with experience in any of the following or similar roles are encouraged to apply:<ul><li>HR Officer</li><li>Onboarding &amp; HR Officer</li><li>HR Operations Executive / Specialist</li><li>Employee Engagement &amp; HR Operations Specialist</li><li>HR Coordinator</li><li>HR Executive</li><li>Human Resources Generalist</li></ul>Job Type: Full-timePay: From AED10,000.00 per monthApplication Question(s):<ul><li>Excellent presentation and reporting skills</li></ul>Experience:<ul><li>employee induction and employee engagement: 4 years (Required)</li><li>analytics and power BI: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>

HR Communications and Engagement Officer

First Option Contracting LLC

Safety Officer (Construction)We are seeking a qualified Safety Officer to join our construction team in Dubai, UAE.Key Responsibilities:<ul><li>Ensure compliance with UAE HSE regulations, company policies, and project safety requirements.</li><li>Conduct daily site safety inspections and identify potential hazards.</li><li>Prepare and review Risk Assessments (RA), Method Statements (MS), Job Safety Analysis (JSA), and Permit to Work (PTW) documentation.</li><li>Conduct safety inductions, toolbox talks, and HSE training for site personnel.</li><li>Monitor the proper use of Personal Protective Equipment (PPE) and safe work practices.</li><li>Investigate accidents, incidents, and near misses, and implement corrective and preventive actions.</li><li>Maintain HSE records, inspection reports, permits, and statutory documentation.</li><li>Coordinate with project managers, engineers, subcontractors, and consultants to ensure compliance with safety requirements.</li><li>Monitor high-risk activities such as lifting operations, work at height, excavation, scaffolding, and confined space entry.</li><li>Support emergency preparedness, fire prevention, and evacuation procedures on site.</li></ul>Work Location: In person

Asst. Safety Officer

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أخصائي رئيسي- العلاقات الخارجية

Crisis Communication Associate Trainer

HR Communications and Engagement Officer

Asst. Safety Officer