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patient relationship executive

Aims Healthcare LLC

Job Title: Patient Relationship Executive (Healthcare/Hospital Experience Required) Industry: Healthcare / Medical Services Salary: AED 3,000 &ndash; 4,500Position Overview:We are seeking a compassionate and customer-focused Patient Relationship Executive with prior experience in hospitals, clinics, or diagnostic centers. This role centers on managing patient communication, primarily via phone, to ensure a smooth and supportive patient journey&mdash;from appointment booking to post-visit follow-up.The ideal candidate will bring a strong background in telesales, patient coordination, or healthcare customer service, combined with excellent communication skills and a patient-first attitude.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, follow-ups, and patient feedback.</li><li>Handle inbound calls to address patient inquiries about services, doctor schedules, procedures, and clinic guidelines.</li><li>Provide patients with information about treatments, diagnostic services, and specialties.</li><li>Maintain up-to-date and accurate patient records and call logs using hospital/clinic software.</li><li>Coordinate closely with doctors, nurses, and administrative staff to streamline patient appointments.</li><li>Send reminders, follow-ups, and reports to patients via phone, SMS, or email.</li></ul>Candidate Requirements:<ul><li>Experience: Minimum 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting (hospital, clinic, or diagnostic center).</li><li>Communication: Excellent English communication skills; knowledge of regional languages is an added advantage.</li><li>Skills: Strong interpersonal abilities with a courteous, empathetic, and patient-centric approach.</li><li>Efficiency: Ability to handle high call volumes and multitask effectively in a fast-paced environment.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, depending on operational needs)</li><li>Availability: Immediate joiners will be given preference</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare or Hospital only)

Trusted Doctors

Job description:Job description:Job Title: Patient Relationship Executive (Healthcare/ Hospital Background only) Industry: Healthcare / Medical ServicesSalary - 3000 - 4500 AEDJob Summary:We are looking for a warm, empathetic, and service-driven Patient Relationship Executive (Healthcare/ Hospital Background only) to support and manage patient communication primarily over the phone. This role is crucial in ensuring a positive patient experience by facilitating appointment bookings, addressing inquiries, and maintaining clear, supportive communication throughout the patient journey. The ideal candidate will have experience in a healthcare setting, such as a hospital, clinic, or diagnostic center, and a strong background in telesales or patient coordination.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, conduct follow-ups, and gather patient feedback post-consultation or procedure.</li><li>Manage inbound calls and respond to patient queries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Educate patients about available treatments, diagnostic services, specialties, and other offerings.</li><li>Update and maintain accurate records of patient, follow-ups, and call outcomes using clinic or hospital software.</li><li>Collaborate with doctors, nursing staff, and administrative teams to ensure smooth scheduling and coordination.</li><li>Send appointment reminders, payment follow-ups, and reports to patients via call, SMS, or email.</li></ul>Desired Candidate Profile:<ul><li>Minimum 1 year of experience in telesales, patient coordination, or customer service&mdash;preferably in a healthcare or medical setting (clinic, hospital, diagnostic center, etc.).</li><li>Excellent verbal communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal skills with a patient-centric and polite approach.</li><li>Ability to manage high call volumes, multitask, and stay organized in a fast-paced medical environment.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare/ Hospital Background only)

Job description:Job Title: Patient Relationship Executive (Healthcare OR Hospital Background only) Industry: Healthcare / Medical ServicesSalary - 3000 - 4500 AEDJob Summary:We are looking for a warm, empathetic, and service-driven Patient Relationship Executive (Healthcare OR Hospital Background only) to support and manage patient communication primarily over the phone. This role is crucial in ensuring a positive patient experience by facilitating appointment bookings, addressing inquiries, and maintaining clear, supportive communication throughout the patient journey. The ideal candidate will have experience in a healthcare setting, such as a hospital, clinic, or diagnostic center, and a strong background in telesales or patient coordination.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, conduct follow-ups, and gather patient feedback post-consultation or procedure.</li><li>Manage inbound calls and respond to patient queries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Educate patients about available treatments, diagnostic services, specialties, and other offerings.</li><li>Update and maintain accurate records of patient, follow-ups, and call outcomes using clinic or hospital software.</li><li>Collaborate with doctors, nursing staff, and administrative teams to ensure smooth scheduling and coordination.</li><li>Send appointment reminders, payment follow-ups, and reports to patients via call, SMS, or email.</li></ul>Desired Candidate Profile:<ul><li>Minimum 1 year of experience in telesales, patient coordination, or customer service&mdash;preferably in a healthcare or medical setting (clinic, hospital, diagnostic center, etc.).</li><li>Excellent verbal communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal skills with a patient-centric and polite approach.</li><li>Ability to manage high call volumes, multitask, and stay organized in a fast-paced medical environment.</li></ul>Additional Details:<ul><li>Experience Required: 1+ years in Healthcare Telesales / Patient Support</li><li>Education: Bachelor&rsquo;s degree preferred (any discipline)</li><li>Shift Timings: 12 Hrs. Rotational or Day Shift (as per operational needs)</li><li>Joining: Immediate joiners only</li><li>Salary: 3500 AED - 4500 AED + Incentives</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare OR Hospital Background only)

Job Title: Patient Relationship Executive Industry: Healthcare / Medical Services Location: DubaiPosition Overview:We are seeking a compassionate and proactive Patient Relationship Executive to enhance the patient experience across all touchpoints, from appointment scheduling to post-visit follow-ups. The ideal candidate will have prior experience in hospitals, clinics, or diagnostic centers and a strong background in patient coordination, telesales, or healthcare customer service.This role is central to ensuring effective communication with patients, primarily through phone interactions, while maintaining high standards of service and care.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, post-visit follow-ups, and feedback collection.</li><li>Handle inbound calls to address patient inquiries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Provide clear and empathetic information to patients about treatments, diagnostic services, and medical specialties offered.</li><li>Accurately document patient interactions and maintain records using hospital or clinic software systems.</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth appointment scheduling and patient flow.</li><li>Send appointment reminders, follow-ups, and relevant information via phone, SMS, or email.</li></ul>Candidate Profile:Experience:<ul><li>Minimum of 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal and problem-solving abilities.</li><li>A patient-centric, courteous, and empathetic approach.</li><li>Comfortable working in a high-volume, fast-paced environment with strong multitasking capabilities.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, based on clinic operations)</li><li>Availability: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling a high volume of phone calls and multitasking in a fast-paced environment?</li><li>What is your level of fluency in English (spoken and written)?</li><li>Are you willing to work 12-hour shifts (day or rotational)?</li><li>Are you available on an immediate basis?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relation Executive (Healthcare/ Hospital only)

MyDoctor Healthcare LLC

IC1101 HEALTHCARE PVT LTD (AVISA SMART HOSPITALS)

Job descriptionJob Description &ndash; Sales Wellness ExecutiveDepartment: Marketing &amp; Business DevelopmentWorking Hours: 48 hours per week (excluding breaks)Location: DubaiAbout EternellEternell is a visionary health-tech venture at the forefront of the global longevity revolution. As a premium vertical under Avisa Smart Hospitals, the world&rsquo;s largest network of smart hospitals, Eternell offers a comprehensive, science-backed, and AI-powered ecosystem for holistic longevity and regenerative wellness.We go beyond extending lifespan &ndash; we enhance healthspan. By integrating genetic science, precision nutrition, AI-driven health dashboards, and personalized wellness programs, Eternell empowers individuals to live longer, healthier, and more vibrant lives.Position OverviewThe Sales Wellness Executive is responsible for engaging with prospective clients, handling inbound and outbound leads, and converting them into clinic visits and consultations. This role is crucial in driving patient acquisition and revenue growth through persuasive communication, empathetic counseling, and strong customer relationship management.As the first point of contact, the Sales Wellness Executive plays a pivotal role in ensuring an exceptional client experience that reflects Eternell&rsquo;s values of care, trust, and service excellence.Key Responsibilities<ul><li>Lead Engagement &amp; Conversion</li></ul>- Call and follow up with leads generated via marketing campaigns, referrals, partnerships, and walk-ins.- Convert leads into confirmed clinic appointments through persuasive and empathetic counseling.- Achieve and maintain high lead-to-appointment conversion ratios.<ul><li>Client Relationship Management</li></ul>- Understand client health and wellness needs through preliminary discussions.- Provide accurate, personalized, and reassuring information to enhance trust.- Meet and greet clients at the clinic, ensuring a warm, professional experience.- Handle client queries, concerns, or conflicts with empathy and professionalism.<ul><li>Database &amp; Reporting</li></ul>- Maintain accurate records of leads, calls, follow-ups, and conversions.- Track client journey from lead to consultation, ensuring timely updates.- Prepare weekly and monthly reports on lead conversion, pipeline progress, and revenue contribution.<ul><li>Collaboration &amp; Service Excellence</li></ul>- Work closely with the marketing and clinic teams to align on client acquisition strategies.- Uphold Eternell&rsquo;s grooming standards and telephone etiquette as part of the Service Excellence framework.- Actively contribute to the achievement of clinic revenue and client satisfaction goals.<ul><li>Key Skills &amp; Competencies</li></ul>&middot; Excellent communication and interpersonal skills (warm, persuasive, empathetic).&middot; Strong sales and negotiation abilities with a service-oriented mindset.&middot; Ability to handle objections and convert hesitant leads into appointments.&middot; Organized, proactive, and target-driven with strong follow-up skills.&middot; Passionate about health, wellness, and patient care.&middot; Team player with a positive and professional attitude.<ul><li>Qualifications &amp; Experience</li></ul>&middot; Bachelor&rsquo;s degree in Healthcare, Marketing, Psychology, or related field (preferred).&middot; Minimum 2 years&rsquo; experience in wellness centers, clinics, or healthcare sales roles.&middot; Proven track record of meeting/exceeding sales or conversion targets.&middot; Multilingual abilities (English, Arabic, Hindi, etc.) are an added advantage.<ul><li>Performance Indicators (KPIs)</li></ul>&middot; Daily/weekly leads contacted.&middot; Lead-to-appointment conversion rate.&middot; Appointment attendance rate.&middot; Revenue generated from converted clients.Job Type: Full-timeLanguage:<ul><li>Arabic (Preferred)</li></ul>

Sales Wellness Executive

Explore 1578+ Patient relationship executive in Dubai this September. Find roles across top companies and apply now to boost your career.

1578 patient relationship executive jobs IN Dubai

Patient Relationship Executive (Healthcare or Hospital only)

Patient Relationship Executive (Healthcare or Hospital only)

Patient Relationship Executive (Healthcare/ Hospital Background only)

Patient Relationship Executive (Healthcare OR Hospital Background only)

Patient Relation Executive (Healthcare/ Hospital only)

Patient Relation Executive (Healthcare/ Hospital only)

Sales Wellness Executive