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merchant experience consultant Jobs in Kuwait

merchant experience consultant

payment solutions trainer

ProgressSoft

<div>We are looking to hire a Trainer who will be responsible for delivering training to customers on ProgressSoft&rsquo;s Software Solutions. The Trainer will interact with clients&mdash;including end users, business teams, and technical teams&mdash;to conduct training programs on the software solutions. Additionally, the Trainer will work closely with internal teams to understand system specifications, business workflows, and functionalities of ProgressSoft&rsquo;s solutions in order to prepare accurate end-user documentation.
Responsibilities:<ul>
<li>
Communicate with customers and the project managers to determine training needs, and to conduct short-term and long-term training programs (whether in-person, or Virtual).</li>
<li>Conduct orientation sessions prior to the User Acceptance Test (UAT).</li>
</ul><ul><li>Conduct onsite hands-on training to the customer&rsquo;s business users in order to have a smooth roll-out and movement to production of ProgressSoft&rsquo;s projects.</li>
<li>Prepare educational material such as presentations and video tutorials when needed.</li>
<li>Conduct evaluations to measure learning outcomes and to identify areas of improvement.</li>
<li>Work closely with the development and technical teams to obtain an in-depth understanding to ProgressSoft&rsquo;s products requirements and workflows.</li>
<li>Stay updated with the Industry of Electronic Payment Solutions.</li></ul> 
Requirements<ul>
<li>
IT Graduate, with a minimum 2-3 year of experience.</li>
<li>Excellent communication and presentation skills.</li>
<li>Excellent English &amp; Arabic Language skills (spoken and written).</li>
<li>Good team player and committed to timelines.</li>
<li>Comfortable with eLearning Platforms (LMS) and Tools, like; Moodle, Google Classroom.</li>
<li>Familiar with MS Word, Excel, PowerPoint, and other authoring tools; such as: Articulate 360, Captivate, Canva, etc&hellip;</li>
<li>Strong writing skills with proven experience in a related field.</li>
<li>Adequate knowledge in Software Design and Software Requirements.</li></ul></div>

Payment Solutions Trainer

Alghanim INDUSTRIES

Date: 14 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.
 Job Responsibilities
 
Preparing the traffic letter and personal clearance for the customer.
 
Transfer of the equity transaction.
 
Preparing the irrevocable standing order to the customer.
 
Receiving the credit notes from the showrooms and doing the needful.
 
Checking new deals which are received from the showrooms (ACC. Division, NL control & posting date, FSRs & customers signatures).
 
Preparing payment refund form for the customer.
 
Reply to customer inquiries via phone.
 
Posting deals into the kerridge system.
 
Candidate Requirements
 <ul>
<li>0 – 2 years of experience.</li>
<li>2-year Diploma in a relevant field.</li>
<li>Customer-centric attitude.</li>
<li>Excellent communication skills.</li>
<li>Basic computer skills.</li>
<li>Bi-lingual (Arabic/English) preferred.</li>
</ul>

Customer Service Representative - Credit

Platinum Health Club

DUTIES<ul><li>Teaching swimming techniques, swimming strokes, and water safety rules to customers of all ages and groups</li><li>Teaching swimming skills like flips, kicks, body rolls, floating, and breath control.</li><li>Educating customers on water safety and providing lifesaving training sessions.</li><li>Using a range of activities, music to improve water confidence.</li><li>Identifying incorrect swimming techniques and correcting customers accordingly.</li><li>Teach, organize and supervise water aerobics fitness classes for customers consisting of various age groups and abilities.</li><li>Instructs customers on effective workout methods; explains proper techniques, demonstrates exercises; identifies different muscle groups, and teaches appropriate methods to strengthen specific muscles.</li><li>Developing and implementing swimming programs that focus on improving technique, stroke placement, speed, and style.</li><li>Ensuring the pool, lockers and training area is clean, well-maintained, and free of hazards.</li><li>Perform other/related duties as assigned.</li></ul>SPECIAL QUALIFICATIONS/SKILLS<ul><li>High school diploma.</li><li>Completed courses in swimming instruction, CPR, First Aid, and Water Safety Instructor or Basic Swim Instructor (BSI) certifications.</li><li>At least two (2-3) years of proven experience working as a swimming trainer.</li><li>Must demonstrate the ability to develop a swimming programs for diversified group of customers.</li><li>Ability to demonstrate effective water aerobic exercise skills and to communicate directions effectively.</li><li>Knowledge of safe exercise technique and able to incorporate music, tempo, techniques, and rhythm.</li><li>Maintains a professional attitude towards customers, fellow instructors and staff members.</li><li>Strong communication and interpersonal skills.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you in Kuwait?</li><li>What is your age?</li><li>What is your nationality?</li><li>What is your current work and where?</li><li>What is your current salary and benefits?</li><li>What is your notice period to join?</li><li>What type of visa do you have (Ahli, Family, Factory, Projects, VIP etc)?</li></ul>

Swimming Trainer

Mohsen Al Shammari

We are hiring a Field Sales Executive who is a natural closer, a go-getter, and a deal-maker. This role is for someone who doesn&rsquo;t wait for perfect conditions&mdash;he creates them. You&rsquo;ll be responsible for visiting retail shops, showrooms, supermarkets, and malls across Kuwait, pitching our footwear inventory, and securing bulk purchase deals.No excuses. No delays. You market what we have, and what&rsquo;s coming in. Your job is to get the client, close the deal, and Address if any issues comes with Client, take the responsibility to collect the payment and our team will go and collect the payment.Key Responsibilities<ul><li>Visit retail outlets and meet decision-makers to pitch and sell our footwear inventory</li><li>Close bulk purchase deals with new clients every week</li><li>Market available stock professionally&mdash;no excuses, no complaints</li><li>Ensure timely payment collection from all clients</li><li>Build and maintain strong relationships for repeat business</li><li>Report weekly performance and client feedback</li></ul>Requirements<ul><li>Proven field sales experience in retail or wholesale sectors</li><li>Fluent in Arabic and English; confident communicator and negotiator</li><li>Must be target-driven, persistent, and solution-oriented</li><li>Own vehicle preferred for field mobility</li><li>Familiarity with Kuwait&rsquo;s retail landscape is a strong advantage</li><li>Good to have digital skills (WhatsApp, email, catalog sharing, campaigns and more)</li></ul>Job Type: Full-timePay: From KD200.000 per month

Field Sales Executive – Footwear B2B (Retail Channel Acquisition & Payment Collection)

Al Wazzan Educational Services

Specific Responsibilities:<ul><li>Report to Head Quarters office on a daily basis the funds received and issue cash deposit request slips.</li><li>Post quantitative data to records.</li><li>Handle payment transactions, issue invoices (tuition fees, clubs, uniforms, notebooks, etc.) &amp; parent statements.</li><li>Prepare petty cash fund disbursements and payments to vendors.</li><li>Make and verify computations.</li><li>Assemble readily available data from easily understood records.</li><li>Prepare activity reports including simple statistical data.</li><li>Correspond with parents/companies authorized to pay students&rsquo; tuition fees by sending payment reminders, installment past due amount statements/letters.</li><li>Communicate / guide parents and handle queries related to payments, installments, discounts.</li><li>May type notices, letters, memoranda, and similar correspondence as adjunct to accounting clerical work.</li><li>May act as substitute or backup for Accountant II or III as necessary.</li><li>Maintain confidentiality of students, staff, school business, materials, and information.</li><li>Other duties as assigned from time to time by the Chief Accountant or Superintendent</li></ul>Job Type: Full-timePay: KD500.000 - KD700.000 per monthExperience:<ul><li>Accounting: 3 years (Preferred)</li></ul>

School Accountant

Tap Payments

<div>About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey. 
The Operations team 
 
Great ideas aren't enough. To build a truly global business, we need great experiences. Join our operations team and help build, operate, and scale our customer, financial and administrative operations across the Middle East and beyond. Yalla! let's do this 
As a Tapster you will:<ul>
<li>
Provide quality customer care to inbound calls, chat and emails</li>
<li>Accurately categorize the reason for the customer call/chat</li>
<li>Raise support tickets with complete information to enable tracking and resolution of customer requests</li>
<li>Investigate and resolve customer complaints then close support tickets</li>
<li>Maintain a database of customer information</li>
<li>Escalate inquiries to the appropriate team</li>
<li>Assist customers with registration or account creation</li>
<li>Pass customer feedback onto the product or sales team to improve the organisation&rsquo;s offerings</li>
<li>Respond promptly to customer inquiries</li>
<li>Maintain a positive, empathetic, and professional attitude</li>
<li>Capture customer satisfaction at the end of every interaction.</li>
<li>Stay updated on emails and be updated and familiar with all supporting documents on the knowledge base</li>
<li>Contribute positively towards the achievement of performance targets in all aspects of the team&rsquo;s activities</li>
<li>Proactively provide solutions or improvements to Tap management that deliver improved complaints management processes for Tap Customers and where possible reduce the volume of complaints</li>
<li>Support a good team and working environment by assisting fellow employees and participating constructively in team objectives.</li>
<li>Work on a shift basis. (remote outside of business hours)</li>
<li>Carry out other duties, as assigned based on the demands of the business and growth of the role</li></ul> 

What you will bring to the party:<ul>
<li>
1-2 years of role-specific experience in Financial Services/Fintech/High-Growth Startup</li>
<li>Preferred degree, but real-world experience is also accepted.</li>
<li>Ability to establish credibility and internal relationships</li>
<li>Understanding of client/merchant/stakeholder care</li>
<li>Awareness of how your role supports the business</li>
<li>Enthusiasm for working in a growing fintech</li>
<li>Ability to work in a team and follow daily tasks</li>
<li>Skills and knowledge to actively participate in meetings</li>
<li>Ability to deliver work on time</li>
<li>Problem-solving and quick-thinking skills</li>
<li>Ability to organize information and ask relevant questions</li>
<li>Strong communication skills in English, with a preference for Arabic language ability</li></ul> 
 
Are you ready to shape the future of payments in MENA?</div>

Merchant Experience Consultant

XCYB TECH

What You&rsquo;ll Do<ul><li>Prospect, pitch, and close deals end-to-end (not just lead generation).</li><li>Sell high-value cybersecurity service subscriptions (business-focused).</li><li>Educate SMEs and enterprises on the value of monitoring, incident response, and compliance readiness (ISO 27001, PDPL, Central Bank of Kuwait guidelines).</li><li>Collaborate with our technical team, who will handle service delivery and onboarding &mdash; you focus only on closing deals.</li></ul>What We Provide<ul><li>Branded email and sales decks.</li><li>Full sales kit: presentations, objection-handling guides, and playbooks.</li><li>CRM / reporting support.</li><li>Technical onboarding team &mdash; no need for you to handle delivery.</li></ul>CompensationFixed payout per closed deal:<ul><li>Shield Package (SMEs): USD $2,000 per closed deal.</li><li>Sentinel Package (SOC-as-a-Service): USD $2,500 per closed deal.</li><li>Paid once client payment is confirmed (monthly, 6-month, or annual upfront).</li><li>One-time payment per deal (not recurring per month).</li><li>Unlimited earning potential &mdash; the more you close, the more you earn.</li></ul>Requirements<ul><li>Must be based in Kuwait (applications from outside Kuwait will not be considered).</li><li>Proven B2B sales experience (IT, SaaS, or cybersecurity sales preferred).</li><li>Strong prospecting and closing skills (full sales cycle).</li><li>Fluent in English (Arabic is a strong plus).</li><li>Knowledge of the Kuwaiti market, compliance requirements, and business culture.</li><li>Self-starter, motivated to source and close own leads.</li></ul>Why Join Us?<ul><li>Represent a premium cybersecurity brand with in-demand services.</li><li>Attractive fixed deal-based payouts.</li><li>Backed by full marketing and technical support.</li><li>Growth opportunities for high performers (Sales Lead &rarr; Regional Account Manager).</li></ul>Important:Only candidates currently residing in Kuwait will be considered.Job Type: Contract Contract length: 12 monthsPay: KD500.000 - KD700.000 per monthApplication Question(s):<ul><li>Do you currently reside in the Kuwait?</li><li>Do you have at least 2 years of B2B sales experience?</li><li>Have you previously sold IT, SaaS, or cybersecurity services?</li><li>Are you comfortable working on a commission-only basis with fixed payouts per closed deal?</li><li>How many new deals can you realistically close per month?</li></ul>

Commission-Based Sales Representative (Cybersecurity Services)

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