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pbx agent omani national

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 PBX Agent
 
 to join our
 
 PBX
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Hotel Group
 
 
 
 Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
 
 
 Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 General:
 </li>
 <li>
 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador at all times.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 </li>
 <li>
 Departmental:
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 </li>
 <li>
 Answer hotel&rsquo;s main telephone number and connect guest and colleagues to the correct telephone extension.
 </li>
 <li>
 Greet all callers with warm and sincere greeting.
 </li>
 <li>
 To carry out wake-up call procedures to perfection and maintain accurate and appropriate records
 </li>
 <li>
 To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.
 </li>
 <li>
 To be able to take messages in writing and ensuring delivery.
 </li>
 <li>
 To maintain a good working relationship with all departments
 </li>
 <li>
 To make sure to assist all departments&rsquo; calls when they revert to the board.
 </li>
 <li>
 Ensure there is sufficient stationary at all times
 </li>
 <li>
 Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects
 </li>
 <li>
 Make sure printers are working at all times and contact IT Department when maintenance or ink are needed
 </li>
 <li>
 Assist Reservations Department, Front Office and Room Service when needed
 </li>
 <li>
 Anticipate and recognize individual guest needs.
 </li>
 <li>
 Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.
 </li>
 <li>
 Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.
 </li>
 <li>
 Pass on requests in a timely and accurate manner to appropriate colleagues.
 </li>
 <li>
 Communicate with security as necessary in the event of an emergency.
 </li>
 <li>
 Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.
 </li>
 <li>
 Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
 </li>
 <li>
 Maintain complete knowledge of:
 </li>
 <li>
 All hotel features/services, hours of operations.
 </li>
 <li>
 All hotel restaurant food concepts, dress code and ambiance.
 </li>
 <li>
 All hotel room types, number /names, amenities and locations.
 </li>
 <li>
 Scheduled daily group activities, names and locations of meeting/banquet rooms
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

PBX Agent - Omani National

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Muscat is looking for a PBX Agent to join our PBX team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

Scope of Position

The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.

Responsibilities
<div>
<ul><li>General:
</li></ul></div><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li>
<li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li>
<li>It is part of your role and your responsibility to fully support all learning and development activities.</li>
<li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
<li>Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
<li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li>
<li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>Act as a hotel ambassador at all times.</li>
<li>To carry out any additional duties requested by management, related to hotel operational activities.</li>
</ul><div><ul><li>Departmental:
</li></ul></div><ul><li>To carry out any additional duties requested by management, related to hotel operational activities.</li>
<li>Answer hotel&rsquo;s main telephone number and connect guest and colleagues to the correct telephone extension.</li>
<li>Greet all callers with warm and sincere greeting.</li>
<li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li>
<li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li>
<li>To be able to take messages in writing and ensuring delivery.</li>
<li>To maintain a good working relationship with all departments</li>
<li>To make sure to assist all departments&rsquo; calls when they revert to the board.</li>
<li>Ensure there is sufficient stationary at all times</li>
<li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li>
<li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li>
<li>Assist Reservations Department, Front Office and Room Service when needed</li>
<li>Anticipate and recognize individual guest needs.</li>
<li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li>
<li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li>
<li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li>
<li>Communicate with security as necessary in the event of an emergency.</li>
<li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li>
<li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li>
</ul><ul><li>Maintain complete knowledge of:</li>
<li>All hotel features/services, hours of operations.</li>
<li>All hotel restaurant food concepts, dress code and ambiance.</li>
<li>All hotel room types, number /names, amenities and locations.</li>
<li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

ESPACE Engineering Consultants

Position: Finance Executive (Full-Time) only OMANI National-Entry LevelWe are seeking a detail-oriented and motivated Entry-Level Finance Executive (Omani National) to join our finance team. This position is ideal for graduates or individuals beginning their career in accounting and finance. The successful candidate will support day-to-day accounting operations and gain hands-on experience in a professional environment.1.The candidate will be responsible for managing day-to-day accounting tasks (invoicing, receipts, bank entries,liaison and related office work)2.Proficient in MS Office(Word , Excel, PowerPoint)Location: Muscat, OmanLanguages: Arabic &amp; EnglishPreferred: 01 year Experience in financeEducation: Degree / Diploma in relevant fieldJob Type: Full-timeJob Type: Full-time

Finance Executive

PortecLink General Trading

Location: Muscat, OmanCompany Type: Trading CompanyEmployment Type: Full-TimeA well-established trading company in Muscat, Oman is seeking a Sales Coordinator with a strong Accounting background to support sales operations and ensure effective coordination between the sales, finance, logistics, and customer service teams. The candidate must be an Omani resident.Key ResponsibilitiesCoordinate and support day-to-day sales operationsPrepare sales quotations, cost sheets, and order confirmationsGenerate invoices, delivery notes, and related sales documentationMonitor sales orders, customer payments, and outstanding receivablesMaintain accurate sales and accounting recordsAssist the finance team with reconciliations and month-end closing activitiesFollow up with customers regarding payments and required documentationPrepare sales reports, forecasts, and management summariesCoordinate with logistics and warehouse teams to ensure timely delivery of ordersEnsure compliance with company policies and accounting proceduresQualifications &amp; RequirementsBachelor&rsquo;s Degree in Accounting (mandatory)2&ndash;4 years of experience as a Sales Coordinator or in a similar roleStrong understanding of accounting principles and financial documentationProficient in MS Excel, Word, PowerPoint, and accounting softwareGood communication skills in English (Arabic is an advantage)Ability to multitask and work effectively under pressureExperience in a trading company within the GCC is preferredMust be an Omani residentSalary &amp; BenefitsCompetitive salary and benefits in accordance with Omani labor law and company policyJob Type: Full-time

Sales Coordinator

MedNet Global Healthcare Solutions LLC

<div>
 
 
 Customer Service Officer for MN SPC - Omani National
 
 
 
 As a member of
 
 Munich Re
 
 the
 
 MedNet Oman
 
 is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
 
 &ldquo;Officer - Customer Service&rdquo;
 
 who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.
 
 
 
 Your Job:
 
 
 <ul>
 <li>
 Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
 </li>
 <li>
 Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
 </li>
 <li>
 Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
 </li>
 <li>
 Strengthening the business relationship with Insurance companies and intermediaries.
 </li>
 <li>
 Educating, strengthening and enhancing individual member relationships and experiences.
 </li>
 <li>
 Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
 </li>
 <li>
 Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
 </li>
 <li>
 Ability to deliver quality outreach program with an effective reach within reasonable timelines set.
 </li>
 </ul>
 
 
 
 
 
 Your profile:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 <li>
 Computer Literacy (MS Word, MS Excel, MS PowerPoint)
 </li>
 <li>
 Good spoken and written communication skills (English &amp; Arabic)
 </li>
 <li>
 Knowledge related to medical terminology.
 </li>
 <li>
 Health Insurance industry / market knowledge would be an added advantage.
 </li>
 <li>
 Flexibility to work on shift basis.
 </li>
 <li>
 Quality focus and customer oriented
 </li>
 <li>
 Ability to handle objections raised by customers.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 Multilingual (Arabic and English)
 </li>
 <li>
 Omani nationals.
 </li>
 </ul>
 
 
 
 
 
 Minimum Experience:
 
 
 <ul>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
</div>

Customer Service Officer - Omani Nationals

<div>
 
 Role Synopsis
 
 
 
 The Human Resources (HR) Internship is an exciting opportunity for someone who has a curiosity about the HR field. You will get the chance to learn from a team of HR professionals, apply your education, skills and experience on strategic projects, and help support bp Oman&rsquo;s HR Services.
 
 
 Key Accountabilities
 
 
 
 HR Operations &amp; Administration
 
 
 
 Assist in maintaining and updating employee records in HR systems and databases.
 
 
 Support documentation processes for onboarding, offboarding, and internal transfers.
 
 
 
 Employee Engagement &amp; Events
 
 
 
 Help prioritize internal events, wellness activities, and recognition programs.
 
 
 Provide on-ground support for engagement campaigns and feedback collection.
 
 
 Assist in collecting and analyzing employee feedback to improve engagement strategies.
 
 
 
 Talent Development
 
 
 
 Coordinate logistics for training sessions, workshops, and development programs.
 
 
 Assist in evaluating training efficiency and compiling reports.
 
 
 Support the creation and updating of learning materials and resources.
 
 
 
 Recruitment Support
 
 
 
 Assist in scheduling interviews and speaking with candidates.
 
 
 Participate in career fairs and university outreach programs.
 
 
 
 Internal Communication
 
 
 
 Draft HR-related announcements and newsletters.
 
 
 Support content creation for internal platforms and social media.
 
 
 
 International Mobility
 
 
 
 Assist in coordinating onboarding and orientation for expatriate employees.
 
 
 Support documentation and logistics related to visas, housing, and relocation services.
 
 
 
 HR Projects &amp; Analytics
 
 
 
 Contribute to ongoing HR projects and initiatives.
 
 
 Assist in compiling HR metrics and dashboards for reporting purposes.
 
 
 
 Essential Education &amp; Requirements
 
 
 
 <ul>
 <li>
 Omani national.
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resource Management, Business Administration, or Management.
 </li>
 <li>
 Minimum GPA of 2.8
 </li>
 <li>
 Open for 2023, 2024, 2025 graduates.
 </li>
 </ul>
</div>

People & Culture intern

Jasoor Ventures

<div>
 
 
 About the Role
 
 
 
 
 
 
 We are seeking a fresh law graduate to support our legal and administrative operations.
 
 
 This is a dynamic role that combines office based documentation with on the ground coordination across government entities in Oman. You will be involved in the full lifecycle of portfolio company administration, from preparing contracts and resolutions, to circulating them for signatures, followed by filing documents in person at the relevant government departments.
 
 
 
 
 
 This role suits someone who thrives on variety, takes initiative, and is eager to learn how the venture capital industry in Oman operates. The role offers exposure to some of Oman&rsquo;s largest venture capital funds, as well as a wide range of Omani technology companies and startups.
 
 
 
 
 
 
 What You Will Do
 
 
 
 
 
 <ul>
 <li>
 Prepare, review, and manage legal documents, contracts, and corporate resolutions in Arabic and English.
 </li>
 <li>
 Coordinate directly with government authorities including the Ministry of Commerce, the Tax Authority, and the Royal Oman Police.
 </li>
 <li>
 Track and manage documentation workflows using tools such as Airtable, DocuSign, and ClickUp.
 </li>
 <li>
 Circulate resolutions and coordinate signatures with portfolio companies.
 </li>
 <li>
 Handle phone and email correspondence to follow up with stakeholders and ensure timely completion of processes.
 </li>
 <li>
 Maintain organised records of all legal and administrative activities.
 </li>
 </ul>
 
 
 
 
 
 What We Are Looking For
 
 
 
 
 
 <ul>
 <li>
 Fresh 2025 graduate with a degree in Law (LLB or equivalent).
 </li>
 <li>
 Excellent command of written and spoken English and Arabic.
 </li>
 <li>
 Strong computer literacy and enthusiasm for learning new tools.
 </li>
 <li>
 Valid Omani driving license and access to a personal vehicle.
 </li>
 <li>
 Highly organised with strong attention to detail.
 </li>
 <li>
 Proactive, resourceful, and comfortable working independently.
 </li>
 <li>
 Willingness to handle administrative work both digitally and in person.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us
 
 
 
 
 
 <ul>
 <li>
 Gain hands on experience in venture capital and corporate legal operations.
 </li>
 <li>
 Work directly with senior venture capitalists and lawyers on meaningful projects.
 </li>
 <li>
 Develop practical skills in modern workflow and document management tools.
 </li>
 <li>
 Be part of a small, agile team where your contributions have a visible impact.
 </li>
 </ul>
 
 
 
 
 To Apply
 
 
 
 
 
 Submit your CV and a brief cover letter explaining why you are interested in this role.
 
 
 
 
 <ul>
 <li>
 
 Location: Muscat, Oman (On-site)
 
 </li>
 <li>
 
 Type: Full-Time Internship
 
 </li>
 <li>
 
 Compensation: Paid internship with a monthly stipend
 
 </li>
 </ul>
 
 
 
</div>

Legal Intern

Explore 65+ Pbx agent omani national in Muscat Jobs In Muscat this January. Find roles across top companies and apply now to boost your career.

65 pbx agent omani national jobs IN Muscat Jobs In Muscat

PBX Agent - Omani National

PBX Agent - Omani National

Finance Executive

Sales Coordinator

Customer Service Officer - Omani Nationals

People & Culture intern

Legal Intern