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people operations executive

Sumerge

<div>
 
 At Sumerge, we prioritize the employee experience at every stage of their journey within the organization. The
 
 Peope Ops
 
 role is integral to maintaining our commitment to creating a supportive and efficient work environment that empowers our employees and aligns with our organizational goals.
 
 
 You will handle various HR functions focused on employee relations, compliance, and administrative processes. Your goal will be to ensure a seamless experience for employees while supporting the overall HR operations.
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Ensure adherence to people policies across teams&nbsp;
 </li>
 <li>
 Assist in the development of contracts, compliance, and employee documentation
 </li>
 <li>
 Administer payroll inputs and validate data accuracy
 </li>
 <li>
 Handle routine employee queries and grievances
 </li>
 <li>
 Manage employee benefits administration
 </li>
 <li>
 Maintain and update employee records in HRMS, ensuring data integrity and confidentiality
 </li>
 <li>
 Assist in onboarding and offboarding logistics&nbsp;
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 2-4 years of experience in HR or personnel management
 </li>
 <li>
 Strong knowledge of HR policies, procedures, and legal compliance
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Detail-oriented and organized with strong time management skills
 </li>
 </ul>
</div>

People Operations Executive

COA Holding Company

<div>
 Job Title: Director &ndash; Organization Development (OD)
 
 
 
 Department
 
 
 
 Human Resources
 
 
 
 Industry
 
 
 
 Healthcare
 
 
 Location:
 
 
 Hybrid
 
 
 
 Experience
 
 
 
 12&ndash;18+ years in HR / OD, with significant healthcare industry exposure
 
 
 
 Job Summary
 
 
 
 The
 
 Director &ndash; Organization Development (OD)
 
 will lead enterprise-wide OD initiatives to enhance organizational effectiveness, leadership capability, workforce productivity, and cultural alignment within a healthcare environment. The role partners closely with executive leadership, clinical leaders, and HR teams to design and implement strategic change, talent development, and performance improvement initiatives while supporting patient-centric outcomes.
 
 
 
 Key Responsibilities
 
 
 
 Organizational Development &amp; Change Management
 
 
 <ul>
 <li>
 Design and lead OD strategies aligned with organizational goals and healthcare delivery priorities
 </li>
 <li>
 Drive enterprise change management initiatives including restructuring, mergers, expansions, and digital transformation
 </li>
 <li>
 Facilitate culture transformation programs that reinforce patient care excellence, safety, and compliance
 
 
 </li>
 </ul>
 Leadership &amp; Talent Development
 
 
 <ul>
 <li>
 Design and implement leadership development frameworks for senior leaders, physicians, and managers
 </li>
 <li>
 Coach executive leaders and high-potential talent on leadership effectiveness and change leadership
 </li>
 <li>
 Oversee succession planning, talent reviews, and leadership capability building
 
 
 </li>
 </ul>
 Performance &amp; Workforce Effectiveness
 
 
 <ul>
 <li>
 Develop performance management frameworks aligned with clinical and operational outcomes
 </li>
 <li>
 Partner with HR and business leaders to improve workforce productivity, engagement, and retention
 </li>
 <li>
 Lead employee engagement surveys, diagnostics, and action planning
 
 
 </li>
 </ul>
 Stakeholder Collaboration
 
 
 <ul>
 <li>
 Partner with clinical leadership, hospital administrators, and corporate teams to align people strategy with business needs
 </li>
 <li>
 Act as a strategic advisor to senior leadership on organizational effectiveness and culture
 </li>
 <li>
 Collaborate with Learning &amp; Development, Talent Management, and HR Operations teams
 
 
 </li>
 </ul>
 Data, Analytics &amp; Governance
 
 
 <ul>
 <li>
 Use workforce analytics, OD diagnostics, and benchmarks to inform decisions
 </li>
 <li>
 Ensure OD initiatives comply with healthcare regulations, labor laws, and accreditation standards
 </li>
 <li>
 Track ROI and effectiveness of OD programs and interventions
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Human Resources, Organizational Development, , Business Administration, or related field
 </li>
 <li>
 Proven experience leading OD initiatives in healthcare or regulated industries
 </li>
 <li>
 Strong expertise in change management, leadership development, and culture transformation
 </li>
 <li>
 Experience working with senior executives and clinical leaders
 </li>
 <li>
 Excellent facilitation, communication, and stakeholder management skills
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s in Organization Development
 </li>
 <li>
 Certifications in OD, Change Management (e.g., Prosci, Kotter), or Executive Coaching
 </li>
 <li>
 Experience in hospitals, healthcare systems, pharma, or health-tech organizations
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Leadership role with enterprise-level impact
 </li>
 <li>
 Competitive compensation and benefits
 </li>
 <li>
 Opportunity to shape culture and leadership in a healthcare organization
 </li>
 <li>
 Collaborative and purpose-driven work environment
 
 
 </li>
 </ul>
 Interested Candidates can apply on : monica.wassim@coaholding.com
</div>

OD Director

Magnet

<div>
 
 
 Employer Overview
 
 
 
 
 Beltone Management Solutions &ndash; Magnet
 
 is a subsidiary of
 
 Beltone Holding
 
 and a leading HR consultancy firm, acting as a trusted partner for organizations seeking comprehensive people and management solutions. Magnet specializes in executive search, personnel and payroll services, and end-to-end HR solutions, delivering innovative, proactive, and impactful support that enables organizations to attract talent, optimize performance, and achieve sustainable growth.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Account Manager serves as the main point of contact for assigned clients, ensuring smooth coordination with internal teams to deliver services accurately and on time. The role focuses on managing client relationships, tracking account performance, supporting onboarding and renewals, resolving concerns, and maintaining updated records while staying informed about market trends.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Act as the main point of contact for assigned clients and maintain strong relationships
 
 
 &bull; Understand client needs and ensure accurate execution with internal teams
 
 
 &bull; Coordinate with recruitment, operations, and other departments to meet timelines
 
 
 &bull; Monitor account performance, track KPIs, and share regular status updates
 
 
 &bull; Support client onboarding and manage ongoing account plans
 
 
 &bull; Handle client concerns or escalations promptly and professionally
 
 
 &bull; Assist with contract renewals, documentation, and client feedback
 
 
 &bull; Maintain updated client records on CRM systems
 
 
 &bull; Stay up to date with market trends and industry developments
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration, Marketing, HR, or a related field
 
 
 &bull; 0&ndash;2 years of experience in account management, client servicing, or coordination roles
 
 
 &bull; Strong communication, problem-solving, and relationship-building skills
 
 
 &bull; Ability to multitask and work effectively with cross-functional teams
 
 
 &bull; High attention to detail and strong organizational skills
 
</div>

Account Manager

Hilton

<div>
 An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.
 
 
 
 What will I be doing?
 
 
 
 As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Oversee housekeeping operations
 </li>
 <li>
 Oversee Laundry Operations
 </li>
 <li>
 Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
 </li>
 <li>
 Operate within departmental budgets through effective stock and cost controls and well managed schedules
 </li>
 <li>
 Set departmental targets and objectives, work schedules, budgets, and policies and procedures
 </li>
 <li>
 Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
 </li>
 <li>
 Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
 </li>
 <li>
 Ensure team members have an up-to-date knowledge of all room categories and amenities
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
 </li>
 <li>
 Ensure staffing levels cover business demands
 </li>
 <li>
 Ensure ongoing training
 </li>
 <li>
 Ensure communication meetings are conducted and post-meeting minutes generated
 </li>
 <li>
 Manage staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Recruit, manage, train and develop the Housekeeping/Laundry team
 </li>
 <li>
 Competent in property management systems
 </li>
 <li>
 Assist other departments wherever necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
 </li>
 <li>
 A successful track record of managing a large team
 </li>
 <li>
 A high school certificate or equivalent
 </li>
 <li>
 High level of commercial awareness and cost control capabilities
 </li>
 <li>
 Previous experience of managing a department and Profit and Loss account
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 IT proficiency
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
 </li>
 <li>
 Strong organizational, budget management, and problem solving skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Familiar with Property Management Systems
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Cairo Grand Nile
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Executive Housekeeper/Housekeeping Manager/Accommodation Manager

Al-Mansour Automotive

<div>
 
 
 Cadillac &ndash; Customer Experience &amp; Network Executive
 
 
 
 
 
 
 The
 
 Customer Experience &amp; Network Executive
 
 supports the execution of customer-centric initiatives across the Cadillac network by contributing to marketing insights, brand storytelling, and operational excellence. The role focuses on supporting a seamless, premium customer experience across all touchpoints while assisting in dealer performance and customer loyalty initiatives.
 
 
 This position combines
 
 hands-on execution
 
 ,
 
 data-driven support
 
 , and
 
 cross-functional coordination
 
 to contribute to customer experience programs, CRM operations, and training activities for both sales and aftersales teams.
 
 
 The executive will support the
 
 monitoring and follow-up of customer experience and CRM processes
 
 , assisting in reviewing the end-to-end customer journey from both customer and dealership perspectives. This includes contributing to the review of key interaction points such as initial inquiries, marketing communications, showroom and digital experiences, and after-sales support and retention activities.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Customer Experience Execution:
 
 Support the implementation of customer experience initiatives to improve satisfaction and loyalty across all customer touchpoints.
 </li>
 <li>
 
 Network Support:
 
 Assist in monitoring dealership compliance with brand standards to ensure consistent delivery of premium customer experience.
 </li>
 <li>
 
 Network Expansion Support:
 
 Support activities related to distribution network expansion in line with the overall growth plan.
 </li>
 <li>
 
 Dealer Coordination:
 
 Coordinate with dealership teams and the Training Academy on training activities, support requests, and performance follow-up.
 </li>
 <li>
 
 CRM Support:
 
 Assist in operating CRM systems, tracking customer data, and supporting engagement and retention initiatives.
 </li>
 <li>
 
 Performance Tracking:
 
 Support the analysis of customer feedback, satisfaction scores, and network KPIs to identify improvement areas.
 </li>
 <li>
 
 Call Center Follow-up:
 
 Assist in monitoring call center performance and follow up on action items with relevant stakeholders.
 </li>
 <li>
 
 Brand Alignment:
 
 Ensure customer-facing activities are aligned with Cadillac brand values and premium positioning.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 Support coordination with marketing teams to integrate customer insights into campaigns, service design, and content.
 </li>
 <li>
 
 Online-to-Offline Journey:
 
 Support maintaining a seamless Online-to-Offline customer journey across all customer touchpoints.
 </li>
 <li>
 
 Digital Support:
 
 Assist in customer-facing digital initiatives including website, app, showroom, and workshop systems.
 </li>
 <li>
 
 Omnichannel Support:
 
 Contribute to omnichannel customer journey governance and continuous improvement initiatives.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 
 1&ndash;3 years of experience
 
 in customer experience, marketing, CRM, customer operations, or a related field.
 </li>
 <li>
 Basic understanding of
 
 customer journey mapping, brand positioning, and CRM tools
 
 .
 </li>
 <li>
 Proven Experience to:
 </li>
 <li>
 Digital and offline marketing campaigns
 </li>
 <li>
 Customer data tracking and reporting
 </li>
 <li>
 Customer feedback analysis and NPS tracking
 </li>
 <li>
 Content coordination and brand messaging
 </li>
 <li>
 Basic analytics tools such as Google Analytics, Power BI, or similar
 </li>
 <li>
 Strong coordination and communication skills.
 </li>
 <li>
 Ability to work cross-functionally with sales, service, marketing, and operations teams.
 </li>
 </ul>
 
 
</div>

Cadillac – Customer Experience & Network Executive

PepsiCo

<div>
 
 Overview
 
 
 
 
 We Are PepsiCo
 
 
 
 PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.
 
 
 
 Guiding Vision and Regional Impact
 
 
 
 PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.
 
 
 
 Empowering Our People and Communities
 
 
 
 Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.
 
 
 
 Diversity and Inclusion Commitment
 
 
 
 PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Attend with the GM all strategic meetings &amp; develop minutes of meeting (MOMs).
 </li>
 <li>
 Provide support on consolidating &amp; developing different presentations (Business Reviews, Annual Operating Plans, Strategy Plans, etc.)
 </li>
 <li>
 Follow-up on tasks &amp; requests as required.
 </li>
 <li>
 Handle internal &amp; external correspondents such as e-mails, mails, calls.
 </li>
 <li>
 Schedule and arrange all logistics for meetings/ conferences/ business trips such as hotels, air tickets and visas.
 </li>
 <li>
 Manage all aspects of Travel &amp; Entertainment process in compliance with T&amp;E policy.
 </li>
 <li>
 Coordinate with other functions and team members for projects and assignments.
 </li>
 <li>
 Work independently in routine matters, determine appropriate course of action, intervene where necessary and liaise between departments &amp; keep managers informed where appropriate.
 </li>
 <li>
 Provide support &amp; handle Executive visits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Minimum 3-5 years of secretarial experience.
 </li>
 <li>
 Very Good command of written and spoken English.
 </li>
 <li>
 High degree of skill on modern office equipment.
 </li>
 <li>
 Effective listening and good communication skills.
 </li>
 <li>
 Work experience in a multi-national companies or regional offices.
 </li>
 <li>
 Very good proficiency at Word, Excel, PowerPoint.
 </li>
 <li>
 Competent use of application functionality (Emails and Scheduling).
 </li>
 </ul>
</div>

Executive Assistant

Finaira

<div>
 The Executive Assistant to the CEO provides comprehensive administrative, operational, and strategic support to the Chief Executive Officer and the senior leadership team, ensuring the CEO's effectiveness and the smooth functioning of the executive office. This role requires exceptional organizational, communication, and interpersonal skills, a proactive approach, and the ability to manage a wide range of responsibilities with discretion and efficiency. In addition to standard executive assistant duties, this role is instrumental in organizing large-scale leadership events, managing office operations, and facilitating internal and external communications in both Arabic and English. The incumbent must be a proactive "extra-mile" contributor, willing to support program management tasks and ensure the company adheres to governance guidelines.
 
 
 The difference you will make
 
 
 <ul>
 <li>
 Proactively manage the CEO's complex calendar, coordinating internal/external meetings, appointments, and engagements with executives and their assistants.
 </li>
 <li>
 Lead the organization of large meetings, professional conferences, and high-impact events, managing all logistics, materials, and stakeholder coordination.
 </li>
 <li>
 Manage the planning and execution of regular leadership meetings, quarterly business updates, and company-wide all-hands events, ensuring alignment across all stakeholders.
 </li>
 <li>
 Support the governance framework and procedural requirements for the Board of Directors and its specialized committees, as well as the General Assembly meetings. This includes coordinating meetings, preparing comprehensive agendas, and ensuring accurate record-keeping.
 </li>
 <li>
 Provide administrative and operational support to the broader senior leadership team, facilitating a cohesive work environment and efficient executive workflow.
 </li>
 <li>
 Serve as the primary point of contact for internal and external stakeholders, managing high-level correspondence and preparing written communications in both Arabic and English.
 </li>
 <li>
 Plan and organize the CEO's agenda, including conference calls, internal/client meetings, and preparing minutes.
 </li>
 <li>
 Proactively assist the CEO with administrative and office management tasks, anticipating needs and ensuring efficient workflow.
 </li>
 <li>
 Manage and prioritize multiple initiatives simultaneously, ensuring timely completion and follow-through.
 </li>
 <li>
 Prepare and review presentation materials, reports, and other documents for the CEO; take on "extra-mile" assignments including program management tasks and ad-hoc strategic initiatives.
 </li>
 <li>
 Coordinate all aspects of business travel and itineraries for the management team and international visitors.
 </li>
 <li>
 Maintain leadership memberships, including updates and renewals, and ensure all corporate resolutions are effectively documented and communicated.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 What you will bring to the role
 
 
 <ul>
 <li>
 Education: Bachelor's degree in business administration, Secretarial Studies, or a related field.
 </li>
 <li>
 Experience: 10+ years of experience as an executive assistant, ideally supporting C-level executives in a fast-paced, multinational environment. Experience in the technology pr financial services industry is a significant plus.
 </li>
 <li>
 Technical Skills:
 </li>
 <li>
 Mastery of calendar management tools.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
 <li>
 Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams).
 </li>
 <li>
 Familiarity with office management software and equipment.
 </li>
 <li>
 Soft Skills:
 </li>
 <li>
 Effective time management and task prioritization.
 </li>
 <li>
 Excellent communication and interpersonal skills, with a high degree of professionalism and diplomacy.
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 <li>
 Proactive and resourceful with a demonstrated ability to anticipate needs.
 </li>
 <li>
 Ability to exercise discretion and maintain confidentiality with sensitive information.
 </li>
 <li>
 Strong problem-solving and decision-making skills.
 </li>
 <li>
 Ability to work independently and take initiative.
 </li>
 <li>
 Excellent command of English language, both verbal and written.
 </li>
 <li>
 Receptiveness to feedback and continuous improvement mindset.
 </li>
 </ul>
</div>

Executive Assistant to CEO

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