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product operations

Tamkeen Technologies

<div>Tamkeen Technologies is seeking an experienced Product Operations professional to join our team. In this strategic role, you will be responsible for managing and optimizing product operational processes, ensuring SLA compliance, and leading continuous improvement initiatives. You will work closely with cross-functional teams and external stakeholders to enhance product performance, operational efficiency, and customer satisfaction. Your expertise will contribute to translating strategic objectives into actionable plans, improving operational frameworks, and maintaining the highest standards of service delivery.
 Responsibilities:<ul>
<li>
Lead SLA compliance monitoring and enforcement, initiating improvements where necessary, while troubleshooting and enhancing tool performance to support business needs.</li>
<li>Proficiently manage and optimize operational tools and systems, identifying and implementing improvements in service delivery processes.</li>
<li>Plan, execute, and oversee projects related to operational improvements and product enhancements</li>
<li>Ability to translate strategic plans into actionable objectives
</li><li>Regularly track and update operational processes, suggesting new tools and technologies to enhance productivity, while creating and updating procedural documentation.</li>
<li>Manage relationships and expectations with stakeholders, preparing detailed reports and presentations for management and stakeholders, ensuring alignment with business objectives and data-backed insights and recommendations.
</li><li>Coach and mentor junior staff, providing guidance on SLA adherence, operational best practices, and professional development.</li>
<li>Collaborate with cross-functional teams to streamline service delivery processes, fostering a culture of continuous improvement and innovation.</li>
</ul>
Requirements:<ul><li>
Minimum 4-6 years of experience.</li><li>
Bachelor&rsquo;s degree in MIS, IS, Software Engineering or a related field.</li></ul><ul>
<li>Proven experience in operational roles of digital products/platforms.</li>
<li>Extensive experience with ITSM/CRM tools.</li>
<li>Outstanding analytical skills and strong attention to details.</li>
<li>Excellent communication skills, both written and verbal, with the ability to clearly convey complex information.</li>
<li>Strong problem-solving skills and proactive in addressing operational challenges.</li>
<li>ITIL Certified.</li>
<li>Data analysis skills.
</li></ul>Requirements</div>

Product Operations

<div>
 
 Tamkeen Technologies is seeking an experienced Product Operations professional to join our team. In this strategic role, you will be responsible for managing and optimizing product operational processes, ensuring SLA compliance, and leading continuous improvement initiatives. You will work closely with cross-functional teams and external stakeholders to enhance product performance, operational efficiency, and customer satisfaction. Your expertise will contribute to translating strategic objectives into actionable plans, improving operational frameworks, and maintaining the highest standards of service delivery.
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Lead SLA compliance monitoring and enforcement, initiating improvements where necessary, while troubleshooting and enhancing tool performance to support business needs
 </li>
 <li>
 Proficiently manage and optimize operational tools and systems, identifying and implementing improvements in service delivery processes
 </li>
 <li>
 Plan, execute, and oversee projects related to operational improvements and product enhancements
 </li>
 <li>
 Ability to translate strategic plans into actionable objectives
 </li>
 <li>
 Regularly track and update operational processes, suggesting new tools and technologies to enhance productivity, while creating and updating procedural documentation
 </li>
 <li>
 Manage relationships and expectations with stakeholders, preparing detailed reports and presentations for management and stakeholders, ensuring alignment with business objectives and data-backed insights and recommendations.
 </li>
 <li>
 Coach and mentor junior staff, providing guidance on SLA adherence, operational best practices, and professional development
 </li>
 <li>
 Collaborate with cross-functional teams to streamline service delivery processes, fostering a culture of continuous improvement and innovation
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 4-6 years of experience
 </li>
 <li>
 Bachelor's degree in MIS, IS, Software Engineering or a related field
 </li>
 <li>
 Proven experience in operational roles of digital products/platforms
 </li>
 <li>
 Extensive experience with ITSM/CRM tools
 </li>
 <li>
 Outstanding analytical skills and strong attention to details
 </li>
 <li>
 Excellent communication skills, both written and verbal, with the ability to clearly convey complex information
 </li>
 <li>
 Strong problem-solving skills and proactive in addressing operational challenges
 </li>
 <li>
 ITIL Certified
 </li>
 <li>
 Data analysis skills.
 </li>
 </ul>
</div>

McKinsey & Company

<div>
 
 Who You'll Work With
 
 
 
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 
 
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 
 
 When you join us, you will have:
 
 
 <ul>
 <li>
 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
 </li>
 <li>
 World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 You will work on client projects covering various industries and functions.
 
 
 You will be part of a team and take responsibility for your own part of the problem solving. You will play a key role in gathering data and contributing to the team's recommendations, and you will work directly with senior client executives. You will also have a voice in determining the team's style and pace of work.
 
 
 No week will be equal to another. From gathering and analyzing data, to interviewing stakeholders or presenting your findings to clients, the range of industries and business issues to which you will be exposed will mean that you are constantly acquiring new skills and experience. Your ideas and opinions will be encouraged and valued from day one.
 
 
 You&rsquo;ll be joining one of the offices in the Middle East and working with McKinsey&rsquo;s Operations practice.
 
 
 McKinsey&rsquo;s Operations practice sits at the intersection of strategy, technology, and transformation. We connect boardroom strategies to the frontline, infusing technology where and when it matters, and rapidly delivering lasting transformations enabled by capability building. Blending strategic thinking with hands-on practicality, our teams of consultants and experts work to develop and implement operational strategies and implementation that solve our clients' most critical problems.
 
 
 We help our clients tackle challenges in manufacturing, digital services, change transformations, product development, purchasing, supply chain management, capital productivity and advanced analytics. Our teams combine the comprehensive business understanding that underpins all McKinsey disciplines with practical operations expertise in a wide range of industries worldwide.
 
 
 When you join McKinsey, you are joining a firm whose culture is distinctive and inclusive. We will accelerate your development as a leader to create positive, enduring change in the world.
 
 
 
 Your Qualifications and Skills
 
 
 
 <ul>
 <li>
 Bachelor's or master's degree with an outstanding record of academic achievement is a plus
 </li>
 <li>
 5+ years of relevant professional experience in one or more of the following: operational excellence, transformation and automatization, supply chain and procurement, production and service operations, etc.
 </li>
 <li>
 Exceptional problem-solving ability including logical reasoning, creative thinking, comfort with numbers and the ability to untangle complex issues
 </li>
 <li>
 Proven record of leadership in a work setting and/or through extracurricular activities
 </li>
 <li>
 Ability to work collaboratively in a team environment
 </li>
 <li>
 Ability to work effectively with people at all levels in an organization
 </li>
 <li>
 Ability to communicate complex ideas effectively, both verbally and in writing, in English and Arabic is a plus
 </li>
 </ul>
</div>

Associate - Operations practice

Hays

<div>
 
 Hays is currently supporting a leading government-backed capital firm with an outstanding reputation in the market to hire an Investment Operations Associate.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and execute capital calls, distributions, and fund transactions, ensuring accurate and timely processing.
 </li>
 <li>
 Oversee investment portfolio performance.
 </li>
 <li>
 Monitor investment cashflows, commitments, and valuations for portfolio investments.
 </li>
 <li>
 Ensure adherence to investment policies, regulatory requirements, and internal controls.
 </li>
 <li>
 Manage relationships with fund administrators and custodians.
 </li>
 <li>
 Manage investor reporting and communication.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Economics, or a related field.
 </li>
 <li>
 1-3 years of experience in investment operations, fund administration, private equity or finance within asset management, PE/VC, fund of funds, SWFs or similar environments.
 </li>
 <li>
 Knowledge of Venture Capital/Private Equity Investments (not real estate or public markets).
 </li>
 <li>
 Solid understanding of fund structures, capital calls, distributions, and investment lifecycles.
 </li>
 <li>
 Familiarity with ILPA Template is a plus.
 </li>
 <li>
 Knowledge of IFRS/GAAP accounting principles and basic valuation concepts
 </li>
 <li>
 Strong analytical and presentation skills.
 </li>
 </ul>
 
 
</div>

Investment Operations Associate

Abunayyan Holding

<div>
 
 
 Job Title: Product Specialist
 
 
 
 
 Industry: Abunayyan Trading Company
 
 
 
 
 Industry / Domain: Trading / Heavy Machinery / Industrial Equipment
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Product Specialist is responsible for supporting the Machinery Sales Division through effective product administration, data analysis, coordination with internal departments, and supporting the sales team in achieving monthly and annual targets. The role ensures smooth product operations, accurate reporting, customer support, and efficient workflow across sales, procurement, logistics, and finance. With at least 7 years of relevant experience, the Product Specialist contributes to enhanced operational efficiency and business performance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Business Administration (40%)
 
 
 <ul>
 <li>
 
 Manage clerical, administrative, and secretarial functions to support the Product and Sales teams
 
 .
 </li>
 <li>
 Follow up with sales representatives to collect full payments for reserved/sold units in alignment with monthly targets.
 </li>
 <li>
 Support KAMs, AKAMs, and the Product Manager in meeting monthly and annual business goals.
 </li>
 <li>
 Coordinate and arrange business travel, including hotel bookings and flight arrangements.
 </li>
 <li>
 Prepare official letters, memos, presentations, and documentation as required.
 </li>
 <li>
 Communicate regularly with Procurement, Purchasing, and Logistics departments to ensure smooth operations.
 </li>
 <li>
 Maintain and monitor monthly stock reports and update product availability.
 </li>
 <li>
 Coordinate demo unit planning, scheduling, and delivery to customers.
 </li>
 <li>
 Manage weekly collections and follow up on outstanding payments.
 </li>
 </ul>
 
 
 2. Data Analysis &amp; Problem Solving (30%)
 
 
 <ul>
 <li>
 
 Analyze monthly and yearly gross and net income figures and prepare graphical reports for management review.
 
 </li>
 <li>
 Support customer issue resolution by coordinating with relevant teams and ensuring customer satisfaction.
 </li>
 <li>
 Assist in identifying operational challenges and provide recommendations for continuous improvement.
 </li>
 </ul>
 
 
 3. Performance &amp; Team Coordination (30%)
 
 
 <ul>
 <li>
 
 Coordinate with the logistics team to plan, schedule, and supervise the loading and offloading of units.
 
 </li>
 <li>
 Support the Product Manager and Division Head in achieving performance targets.
 </li>
 <li>
 Maintain detailed logs of imported units, ensuring customs registration and documentation are consistently updated.
 </li>
 <li>
 Handle a variety of administrative tasks to ensure seamless departmental operations.
 </li>
 </ul>
 
 
 
 
 
 Experience Required:
 
 
 <ul>
 <li>
 Minimum
 
 7 years of experience
 
 in product support, administration, or a similar role within a trading or machinery-related business.
 </li>
 </ul>
 
 
 Education Required:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration, Marketing, Industrial Engineering, or a related field.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Strong communication and coordination skills
 </li>
 <li>
 Commercial awareness and negotiation skills
 </li>
 <li>
 Partner and supplier relationship management
 </li>
 <li>
 Product and service knowledge
 </li>
 <li>
 Data analysis and reporting
 </li>
 <li>
 Research and information gathering
 </li>
 <li>
 Risk &amp; compliance awareness
 </li>
 <li>
 Proficiency in documentation and record keeping
 </li>
 </ul>
</div>

Product Specialist

Amazon

<div>
 
 Description
 
 
 
 We are looking for an Operations Tech SME to support high-growth, technology-enabled operations. In this role, you will act as the bridge between Operations, Product, and Tech teams to ensure smooth launches, stable system workflows, and exceptional customer experience. You will troubleshoot system issues, validate operational accuracy, and support process readiness to enable successful day-one performance for new sites or products.
 
 
 Key job responsibilities
 
 
 Lead operational readiness and support launch activities, ensuring workflows, tools, and processes function as expected.
 
 
 <ul>
 <li>
 Diagnose and troubleshoot system issues by working closely with Tech, Product, and Operations teams.
 </li>
 <li>
 Conduct structured testing, validate process accuracy, and identify gaps before launch.
 </li>
 <li>
 Support data validation related to operational workflows and customer-facing promises.
 </li>
 <li>
 Coordinate with cross-functional partners to resolve defects and ensure readiness for go-live.
 </li>
 <li>
 Monitor performance post-launch, escalate issues, and drive timely root-cause resolution.
 </li>
 <li>
 Identify recurring patterns, propose long-term fixes, and contribute to continuous improvement initiatives.
 </li>
 <li>
 Communicate clearly with stakeholders, providing timely updates, documentation, and status reports.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering, Computer Science, Operations, or a related field
 </li>
 <li>
 </li>
 <li>
 1&ndash;5 years of experience in operations, technical support, or product/tech coordination roles
 </li>
 <li>
 </li>
 <li>
 Experience troubleshooting system or process issues and driving them to resolution
 </li>
 <li>
 </li>
 <li>
 Ability to work with data, validate accuracy, and perform basic analysis using Excel or similar tools
 </li>
 <li>
 </li>
 <li>
 Strong written and verbal communication skills, with the ability to work cross-functionally
 </li>
 <li>
 </li>
 <li>
 Ability to manage multiple priorities in fast-paced and ambiguous environments
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Experience supporting technology-enabled operations or launch environments
 </li>
 <li>
 </li>
 <li>
 Understanding of workflow testing, UAT processes, or structured defect validation
 </li>
 <li>
 </li>
 <li>
 Ability to analyze root causes, identify patterns, and recommend long-term improvements
 </li>
 <li>
 </li>
 <li>
 Experience working with product, tech, or last-mile/fulfillment teams
 </li>
 <li>
 </li>
 <li>
 Strong problem-solving skills with a bias for action and ownership
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch - J02
 
 
 Job ID: A3132164
</div>

Ops Tech SME, Quick Commerce

Parcelat | بارسلات

<div>
 The Product Manager / Product Owner is responsible for translating Parcelat's strategic initiatives and operational needs into clear, actionable product requirements. The role serves as the key link between leadership, development, operations, and external logistics partners &mdash; ensuring all stakeholders remain aligned on priorities, features, and delivery timelines.
 
 
 The objective is to manage the product backlog, drive integrations, and ensure each release effectively supports Parcelat's commercial and operational goals.
 
 
 Key Duties and Tasks:
 
 
 <ul>
 <li>
 Translating Vision into Action
 </li>
 <li>
 Convert leadership's strategic direction into product features, user stories, and acceptance criteria
 </li>
 <li>
 Maintain a clear and detailed product roadmap reflecting business priorities
 </li>
 <li>
 Collaborate with stakeholders to ensure alignment of what is being built and why
 </li>
 <li>
 Backlog Management &amp; Prioritization
 </li>
 <li>
 Own, organize, and prioritize the product backlog according to business value and urgency
 </li>
 <li>
 Facilitate sprint planning sessions with the development team
 </li>
 <li>
 Continuously refine requirements based on feedback, dependencies, and resource availability
 </li>
 <li>
 Cross-Functional Coordination
 </li>
 <li>
 Work closely with developers to ensure clear understanding of requirements and timely delivery
 </li>
 <li>
 Coordinate with operations to translate on-ground feedback into product improvements
 </li>
 <li>
 Support leadership and business teams by providing product progress reports, risks, and change summaries
 </li>
 <li>
 Partner &amp; Integration Management
 </li>
 <li>
 Liaise with external logistics partners to understand their system and integration requirements
 </li>
 <li>
 Translate partner requirements into clear technical tasks and documentation for the development team
 </li>
 <li>
 Oversee integration projects end-to-end &mdash; from requirement gathering and API alignment to testing and go-live
 </li>
 <li>
 Quality, Testing &amp; Delivery
 </li>
 <li>
 Validate developed features and integrations against acceptance criteria
 </li>
 <li>
 Coordinate user acceptance testing (UAT) with internal teams
 </li>
 <li>
 Document key product decisions, updates, and release notes
 </li>
 <li>
 Continuous Improvement
 </li>
 <li>
 Collect user and partner feedback to identify improvement opportunities
 </li>
 <li>
 Assist in tracking key product KPIs and reporting performance results
 </li>
 <li>
 Recommend and prioritize enhancement ideas that deliver measurable business value
 
 
 </li>
 </ul>
 
 Job Relations:
 
 
 
 
 Internal Relations:
 
 
 
 <ul>
 <li>
 Works closely with the Business Development Director for product direction and prioritization
 </li>
 <li>
 Coordinates with Development, Operations, and Project Management teams for feature execution and testing
 </li>
 <li>
 Collaborate with Finance and Customer Service as needed for feature validation and process alignment
 
 
 </li>
 </ul>
 
 Reporting Line:
 
 
 
 Reports directly to the Business Development Director.
 
 
 External Communications:
 
 
 <ul>
 <li>
 Communicate regularly with external logistics and e-commerce partners to gather integration requirements and technical specifications
 </li>
 <li>
 Coordinates with partner technical teams for API and system alignment
 </li>
 <li>
 Supports leadership in presenting new features or system capabilities to partners and key stakeholders
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Engineering, Computer Science, or related field
 </li>
 <li>
 Product Management or Agile certification is an advantage
 </li>
 <li>
 Minimum 3 years of experience in a Product Management or Product Owner role
 </li>
 <li>
 Proven track record in writing user stories, managing product backlogs, and coordinating cross-functional delivery
 </li>
 <li>
 Experience in logistics, SaaS, or startup environments preferred
 </li>
 <li>
 Hands-on exposure to system integrations or working with API-based products
 </li>
 <li>
 Strong organizational and prioritization skills
 </li>
 <li>
 Excellent communication and documentation abilities
 </li>
 <li>
 Analytical and problem-solving mindset with attention to detail
 </li>
 <li>
 Ability to translate business requirements into technical deliverables
 </li>
 <li>
 Comfortable working in a fast-paced, agile environment
 </li>
 <li>
 Proficiency with Agile tools (e.g., Jira, Trello, or Zoho Projects)
 </li>
 <li>
 Understanding of software development life cycle and agile methodologies
 </li>
 <li>
 Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.)
 </li>
 <li>
 Fluent in English (required)
 </li>
 <li>
 Arabic proficiency (preferred)
 </li>
 </ul>
</div>

Product Manager

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1256 product operations jobs IN House Counsel Jobs In Riyadh

Product Operations

Product Operations

Associate - Operations practice

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Product Specialist

Ops Tech SME, Quick Commerce

Product Manager