project manager

operations manager

senior project manager

planning manager

assistant project manager

professional services manager

Extreme Networks

<div><div>Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.</div><div>
</div><div>
We believe in &ldquo;walking the walk&rdquo; of our strong core values, which enable us to advance successfully together. Diversity and inclusion are vital parts of our values and beliefs, and we&rsquo;re proud to foster an environment where every Extreme employee can thrive.</div><div>
</div><div>
Become part of Something big with Extreme! As a global networking leader, learn why there&rsquo;s no better time to join the Extreme team.</div><div></div><div><b><br>
Professional Services Project Manager:</b></div><div></div><div><br>
The Project Manager is responsible for leading and delivering high-quality professional services projects, ensuring strategic customer engagement and satisfaction. This role focuses on project planning, execution, and completion, driving successful outcomes for both the organization and its clients.</div>
<h3 class="jobSectionHeader"><b>Professional Services Responsibilities:</b></h3><ul><li><b>
Project Implementation &amp; Management:</b> Oversee the full lifecycle of professional services projects, from initiation to closure, ensuring timely delivery and adherence to scope, budget, and quality standards.
</li><li><b>Customer Engagement:</b> Serve as the primary point of contact for customers throughout the project, building strong relationships and ensuring their needs are met.
</li><li><b>Stakeholder Communication:</b> Act as a liaison between sales, customers, and internal teams to facilitate clear communication and alignment of project goals.
</li><li><b>Documentation:</b> Create and maintain comprehensive project documentation, including plans, schedules, status reports, and post-project reviews.
</li><li><b>Team Leadership:</b> Coach and mentor project team members, fostering collaboration and professional growth.
</li><li><b>Issue Escalation:</b> Proactively identify and escalate project risks or customer issues to management for timely resolution.
</li><li><b>Sales Support:</b> Assist sales teams with project scoping, defining deliverables, and supporting pre-sales activities as needed.
</li><li><b>Continuous Improvement:</b> Contribute to the development and refinement of project management processes and best practices.</li></ul><h3 class="jobSectionHeader"><b>
Revenue Generating Service Projects: 15%, (reduced to 5% after 1st year )
</b></h3><ul><li>Work closely with the customer to ensure customer satisfaction of all professional services account engagements.</li><li>
Support the sales team on pre-sales activities such as customer escalations/troubleshooting, customer demonstrations, lab set-up, training/knowledge transfer, sales calls &ndash; travel when essential.</li><li>
Proactively engage the sales team to create awareness of new product and solution offerings and first-hand account knowledge of future customer growth requirements.</li><li>
Support post sales services engagements such as installations and assessments.</li><li>
Develop relationships with customers where new product services can be suggested and accordingly passed along to the sales team for potential new sales opportunities.</li></ul><h3 class="jobSectionHeader"><b>
Knowledge Growth and Transfer: 10%
</b></h3><ul><li>Mentor and coach co-workers and peers. Share valuable knowledge openly.</li><li>
Develop and maintain Extreme customer operation procedures documentation.</li><li>
Maintains current industry trends, competition, and technical and product knowledge with respect to its value to Extreme customers.</li></ul><h3 class="jobSectionHeader"><b>
Sports, Venues and Entertainment Accounts Only
</b></h3><ul><li>Coordinate Extreme Validated Configurations (EVC) documentation and present to the customer ensuring their networks are consistently optimized to the environment.</li><li>
Coordinate and/or provide product training.</li><li>
Provide gameday or event support as needed.</li><li>
Provide and interrupt post event analytics if subscribed.</li></ul><h3 class="jobSectionHeader"><b>
Other duties as assigned: 5%</b></h3><div><br>
Travel and Normal Work Hours will be:</div><ul><li>
Monday through Friday &ndash; Typical</li><li>
Weekends or overnight hours may occasionally be required for exceptional customer needs or critical support situations</li><li>
Candidate must be available for critical customer issues nights and weekends</li><li>
Occasional maintenance window support at night or weekend</li><li>
May be required to work at customer site full or part time</li></ul><h3 class="jobSectionHeader"><b>
Location Required:
</b></h3><ul><li>Primarily based in Dubai &ndash; UAE</li><li>
May be required to support the business in other EMEA locations.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements:</b></h3><ul><li>
Fluent in English; additional language skills are an advantage.
</li><li>Proven experience in project management (6+ years preferred).
</li><li>Strong skills in stakeholder management, communication, and problem resolution.</li><li>
Ability to manage complex customer interactions and expectations.
</li><li>Excellent interpersonal, presentation, and time management skills.
</li><li>Willingness to travel and work flexible hours as needed.
</li><li>Self-motivated and able to work independently.</li></ul><h3 class="jobSectionHeader"><b>
Desired Skills / Experience:</b></h3><ul><li>
Bachelor&rsquo;s degree in Business, Project Management, or related field, or equivalent work experience.
</li><li>Project Management certifications (e.g., PMP, PRINCE2) are highly desirable.</li><li>
Familiarity with project management software and tools.</li><li>
Basic understanding of IT environments is a plus</li></ul><div><b>
Extreme Networks Culture:</b></div><div></div><div><b><br>
Teamwork</b>: The strength of a team is more powerful than an individual. We work together to drive improved performance. We pull our weight, give others credit for success, push peers to raise their game and celebrate winning as a team!</div><div><b>
Transparency:</b> Each of us has a unique view about what is happening, helping or hurting our performance. We can&rsquo;t change what we can&rsquo;t see.We must know what&rsquo;s really going on, Knowledge is Power. So, we share what we see and what is happening, not assuming others know what we know. We shine a light on it.</div><div><b>
Candor:</b> We keep it real and embrace difficult conversations in a constructive way. Being honest in all our communication isn&rsquo;t easy. No sugarcoating and no elephants in the room, being respectful but telling the truth.</div><div><b>
Curiosity:</b> Why do we win? Why do we lose? How can we do better? Where should we invest? Asking questions, committing to learn more, looking for best practices, that&rsquo;s the Extreme way. Being smarter than the competition. Higher intelligence drives higher performance.</div><div><b>
Ownership:</b> It&rsquo;s our company. We have skin in the game. We invest the time and energy to make the changes that get the best outcomes for our customers, shareholders and ourselves. We are accountable.</div><div><b>
Inclusion:</b> By challenging dominant voices to listen and non-dominant voices to speak up, we gain valuable perspective that drives better decision making. By fostering diversity regardless of gender, ethnicity, sexual orientation, age or religion, we get that perspective and make more intelligent decisions that drive better business outcomes.</div></div>

Professional Services Project Manager:

Visa

<div>
 <p>
  Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
  <br/>
  <br/>
 </p>
 <p>
  Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  The Client Service Professional Services Lead will be responsible for driving the strategic execution and operational excellence of Visa&rsquo;s Client Services (CS) Professional Services across the CEMEA region. As part of the Client Services function, which focuses on onboarding, implementation and client success activities, this role will lead cross-functional initiatives, manage service line performance, and ensure delivery of high-impact client engagements including Implementation, Managed Services, Education Services, and Optimization Services. The role requires a strong blend of strategic thinking, client-centricity, and execution rigor to drive measurable outcomes for Visa's clients.
  <br/>
  <br/>
 </p>
 <p>
  Key Responsibilities:
  <br/>
  <br/>
 </p>
 <p>
  Strategic Leadership &amp; Program Management
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   Lead the activation and execution of the CEMEA CS Professional Services Charter, aligning with key objectives and growth targets. Ensure that strategic initiatives are clearly communicated and understood across stakeholders
  </li>
  <li>
   Drive cross-functional collaboration across service lines and geographies, ensuring alignment with Client Services, Sales, and Visa Consulting &amp; Analytics stakeholders.
  </li>
  <li>
   Support Sales Operations and Revenue Operations efforts by enabling sales teams and contributing to the achievement of professional services targets as part of OKRs.
  </li>
  <li>
   Oversee commercialization strategies for bundled services and packaged propositions
  </li>
 </ul>
 <p>
  Client Engagement &amp; Delivery Excellence
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   Serve as the point of contact for strategic client engagements, coordinating delivery efforts across internal teams.
  </li>
  <li>
   Clarify delivery responsibilities and ensure seamless coordination
  </li>
  <li>
   Lead client success initiatives, upsell strategies, and pilots
  </li>
  <li>
   Drive growth through CS Managed Services and Large Client Education initiatives across CEMEA, fostering impactful client engagements and delivering value propositions
  </li>
 </ul>
 <p>
  Training &amp; Capability Building
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   Design and deliver training programs covering the full professional services menu and implementation best practices
  </li>
  <li>
   Develop and maintain service catalogs and pitch materials, applying best practices in presentation and client communication
  </li>
 </ul>
 <p>
  Operational Oversight &amp; Metrics
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   Collaborate with finance and operations teams to set and track revenue targets, OPEX allocations, and pipeline management
  </li>
  <li>
   Monitor strategic program performance and lead governance efforts
  </li>
  <li>
   Support staffing and resource planning across service lines and regions
  </li>
 </ul>
 <p>
  This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. &ZeroWidthSpace;
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <p>
  <u>
   Basic Qualifications:
   <br/>
   <br/>
  </u>
 </p>
 <ul>
  <li>
   10+ years of relevant work experience with a Bachelor&rsquo;s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.
  </li>
 </ul>
 <p>
  <br/>
  <br/>
  <u>
   Preferred Qualifications:
   <br/>
   <br/>
  </u>
 </p>
 <ul>
  <li>
   12 or more years of work experience with a Bachelor&rsquo;s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
  </li>
  <li>
   10+ years in client services, professional services, or strategic program management, preferably in technical consulting environments
  </li>
  <li>
   Proven experience in leading cross-functional teams and managing complex client engagements.
  </li>
  <li>
   Excellent communication, stakeholder management, and presentation skills, including experience engaging with C-level stakeholders.
  </li>
  <li>
   Ability to work in a fast-paced, matrixed environment with global and regional teams.
  </li>
  <li>
   Proficiency in data and technical skills including Power BI, data visualization, and automation tools.
  </li>
  <li>
   Familiarity with AI and Gen AI tools and their application in client services.
  </li>
  <li>
   Strong understanding of Visa&rsquo;s Client Services and Managed Services offerings (such as Disputes operation, Rule management, etc. ). Industry experience in banking or financial institutions (FIs).
  </li>
  <li>
   Functional expertise in learning &amp; development, consultancy/advisory, and capability building
  </li>
  <li>
   Experience in program design and delivery, and B2B sales enablement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
  <br/>
  <br/>
 </p>
</div>


Client Service Professional Services Lead

<div><b>Company Description</b><p><br>
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.</p><p>
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.</p><b><br>
Job Description</b><p><br>
The Client Service Professional Services Lead will be responsible for driving the strategic execution and operational excellence of Visa&rsquo;s Client Services (CS) Professional Services across the CEMEA region. As part of the Client Services function, which focuses on onboarding, implementation and client success activities, this role will lead cross-functional initiatives, manage service line performance, and ensure delivery of high-impact client engagements including Implementation, Managed Services, Education Services, and Optimization Services. The role requires a strong blend of strategic thinking, client-centricity, and execution rigor to drive measurable outcomes for Visa's clients.</p><p>
Key Responsibilities:</p><p>
Strategic Leadership &amp; Program Management</p><ul><li>
Lead the activation and execution of the CEMEA CS Professional Services Charter, aligning with key objectives and growth targets. Ensure that strategic initiatives are clearly communicated and understood across stakeholders</li><li>
Drive cross-functional collaboration across service lines and geographies, ensuring alignment with Client Services, Sales, and Visa Consulting &amp; Analytics stakeholders.</li><li>
Support Sales Operations and Revenue Operations efforts by enabling sales teams and contributing to the achievement of professional services targets as part of OKRs.</li><li>
Oversee commercialization strategies for bundled services and packaged propositions</li></ul><p>
Client Engagement &amp; Delivery Excellence</p><ul><li>
Serve as the point of contact for strategic client engagements, coordinating delivery efforts across internal teams.</li><li>
Clarify delivery responsibilities and ensure seamless coordination</li><li>
Lead client success initiatives, upsell strategies, and pilots</li><li>
Drive growth through CS Managed Services and Large Client Education initiatives across CEMEA, fostering impactful client engagements and delivering value propositions</li></ul><p>
Training &amp; Capability Building</p><ul><li>
Design and deliver training programs covering the full professional services menu and implementation best practices</li><li>
Develop and maintain service catalogs and pitch materials, applying best practices in presentation and client communication</li></ul><p>
Operational Oversight &amp; Metrics</p><ul><li>
Collaborate with finance and operations teams to set and track revenue targets, OPEX allocations, and pipeline management</li><li>
Monitor strategic program performance and lead governance efforts</li><li>
Support staffing and resource planning across service lines and regions</li></ul><p>
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.<br>
</p><br>
<br>
<b>Qualifications</b><p><br>
Basic Qualifications:</p><ul><li>
10+ years of relevant work experience with a Bachelor&rsquo;s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.</li></ul><p><br>
Preferred Qualifications:</p><ul><li>
12 or more years of work experience with a Bachelor&rsquo;s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD</li><li>
10+ years in client services, professional services, or strategic program management, preferably in technical consulting environments</li><li>
Proven experience in leading cross-functional teams and managing complex client engagements.</li><li>
Excellent communication, stakeholder management, and presentation skills, including experience engaging with C-level stakeholders.</li><li>
Ability to work in a fast-paced, matrixed environment with global and regional teams.</li><li>
Proficiency in data and technical skills including Power BI, data visualization, and automation tools.</li><li>
Familiarity with AI and Gen AI tools and their application in client services.</li><li>
Strong understanding of Visa&rsquo;s Client Services and Managed Services offerings (such as Disputes operation, Rule management, etc. ). Industry experience in banking or financial institutions (FIs).</li><li>
Functional expertise in learning &amp; development, consultancy/advisory, and capability building</li><li>
Experience in program design and delivery, and B2B sales enablement.</li></ul><br>
<b>
Additional Information</b><p><br>
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</p></div>

Fresha

<p>Reporting into Team Lead, Professional Services, Europe &amp; GCC and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a quality efficient build for all our Partners coming onto the Fresha Ecosystem through Inbound &amp; Outbound channels.</p><p>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.</p><p>To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week.</p><p><strong>For this particular role we require Fluent Arabic reading, speaking and writing proficiency.</strong></p><div><div> KPIs <ul> <ul> <li><strong>Onboarding Lead time</strong> - average of 7 business days per Professional Services Specialist</li> </ul> </ul> </div></div><div> Partner Onboarding <ul> <ul> <li>Understand our partners business requirements, and confidently communicate the Fresha Onboarding approach and project plan</li> <li>Be able to clearly articulate the Fresha Ecosystem including Fresha Pay Online, our Booking Software &amp; the Marketplace in order to provide solutions into the Partners  business requirements</li> <li>Lead the Partner on the onboarding journey, managing expectations, risks and ultimately accurate go live dates</li> <li>Demonstrate strong attention to detail to ensure quality Fresha profiles are built for all our Partners with particular focus on activating all our payment features</li> <li>Assist our partners in representing themselves in the best possible manner on our platform</li> </ul> </ul> </div><div> Marketplace <ul> <ul> <li>Provide continuous quality assurance on the Marketplace to ensure this looks good at all time</li> <li>Provide sufficient guidance and documentation to ensure a seamless handover experience for the partner to Partner Success or Customer Experience teams</li> </ul> </ul> </div><div> Additional Ad-Hoc <ul> <ul> <li>Comfortable presenting information, and open to feedback</li> <li>Cover other team members Partner projects to ensure we win as a team</li> <li>Ensure efficient and accurate use of Hubspot to accurately reflect the progress of each Partner in the Onboarding pipeline whilst also tracking all activity and correspondence</li> <li>Proactively search for new features, processes &amp; opportunities that may optimize our own internal processes, improve Partner experience and drive conversions</li> <li><em>This list is not exhaustive and there may be other activities you are required to deliver.</em></li> </ul> </ul> </div>

Professional Services Specialist

WSP in the Middle East

<p><b>Responsibilities</b></p>
<ul>
<li>Support the Global Director, Advisory to drive further growth globally and build upon our impressive 10,500 FTE baseline, with teams already offering services across all our end markets and sectors</li>
<li>Build solid relationships with all Advisory Regional Leads and ensuring that all regions are actively supported to offer new services</li>
<li>Design and establish a new operating platform for Global Advisory, including CV and credential database and general knowledge sharing</li>
<li>Support the strategic focus areas to understand their baseline, vision, key account management and view of commoditised vs premium services</li>
<li>Create tool-kits that regions can use to launch new services, including methodology and approaches, templates, example deliverables etc;</li>
<li>Alongside Global Director, develop a vision for Global Advisory, the model for centralised versus de-centralised teams   global resource pooling versus regional pooling etc;</li>
<li>Conduct benchmarking assessments on Big 4 and other management consultancies</li>
<li>Design new employee value proposition for Global Advisory team members including recognition and reward mechanisms</li>
<li>Work alongside Global Finance, Planning &amp; Accounting teams to track Global Advisory against budgeted commercial KPI s set by the Global Leadership Team</li>
<li>Drive the creation of centres of excellence for Global Advisory e.g. Economics Advisory, Digital Advisory etc; and set-up the required operating platforms accordingly</li>
<li>Actively look for opportunities to digitally enable teams e.g. proposal production, service provision etc;</li>
<li>Work with Global Marcoms to produce marketing and communications regarding the Global Advisory value proposition, showcase projects and teams to raise team profile internally and externally</li>
<li>Prepare communication materials for Global Director for Townhalls, Global Leadership Team Meetings and other external business briefings</li>
</ul>
<p><b>Qualifications</b></p>
<p>Bachelor s degree in Business Administration, Management, Finance, or a related discipline; a Master s degree is preferred.</p>
<p>10+ years of relevant experience, including at least 5 years in a consulting or professional services environment.</p>
<p>Prior experience within a Big Four or leading management consultancy is highly desirable.</p>
<p>Proven track record in business operations, project management, or PMO functions, with the ability to oversee cross-regional initiatives.</p>
<p>Strong understanding of financial management, governance frameworks, and cross-functional coordination.</p>
<p>Excellent stakeholder management and communication skills, with the confidence to engage and influence at executive levels.</p>
<p>Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams) and collaboration platforms such as SharePoint and Power BI.</p>
<p>Demonstrated ability to operate in a global, fast-paced environment, balancing strategic priorities with operational delivery.</p>
<p><b>Soft skills:</b> Excellent communication skills, ability to create strong concise messages and create powerful stories. Strategic thinker, able to create a vision for the optimal operating models but also able implement. Ability to influence rather than manage and direct, hence encourage global teams to think differently and utilise global benchmarks / world class ways of working. Strong project management and coordination skills to extract and pull required information and data.</p>

Global Advisory - Business Operations Manager

<div><div><b>About Fresha</b></div><div></div><div><br>
Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.</div><div></div><div><br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div><div></div><div><br>
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div><div></div><div><br>
Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div><div></div><div><br>
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google</div><div></div><div><br>
Given our exciting and progressive growth plans, we are looking for an exceptional Professional Services Specialist to come and join our global business.</div><div></div><div><br>
Reporting into Team Lead, Professional Services, Europe &amp; GCC and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a quality efficient build for all our Partners coming onto the Fresha Ecosystem through Inbound &amp; Outbound channels.</div><div></div><div><br>
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.</div><div></div><div><br>
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week.<br>
</div><div></div><br>
<ul><li><b>For this particular role we require Fluent Arabic reading, speaking and writing proficiency.
</b></li></ul><h3 class="jobSectionHeader"><b>KPIs</b></h3><ul><li><b>
Onboarding Lead time</b> - average of 7 business days per Professional Services Specialist</li></ul><h3 class="jobSectionHeader"><b>
Partner Onboarding</b></h3><ul><li>
Understand our partners business requirements, and confidently communicate the Fresha Onboarding approach and project plan</li><li>
Be able to clearly articulate the Fresha Ecosystem including Fresha Pay Online, our Booking Software &amp; the Marketplace in order to provide solutions into the Partners&rsquo; business requirements</li><li>
Lead the Partner on the onboarding journey, managing expectations, risks and ultimately accurate go live dates</li><li>
Demonstrate strong attention to detail to ensure quality Fresha profiles are built for all our Partners with particular focus on activating all our payment features</li><li>
Assist our partners in representing themselves in the best possible manner on our platform</li></ul><h3 class="jobSectionHeader"><b>
Marketplace</b></h3><ul><li>
Provide continuous quality assurance on the Marketplace to ensure this looks good at all time</li><li>
Provide sufficient guidance and documentation to ensure a seamless handover experience for the partner to Partner Success or Customer Experience teams</li></ul><h3 class="jobSectionHeader"><b>
Additional Ad-Hoc</b></h3><ul><li>
Comfortable presenting information, and open to feedback</li><li>
Cover other team members Partner projects to ensure we win as a team</li><li>
Ensure efficient and accurate use of Hubspot to accurately reflect the progress of each Partner in the Onboarding pipeline whilst also tracking all activity and correspondence</li><li>
Proactively search for new features, processes &amp; opportunities that may optimize our own internal processes, improve Partner experience and drive conversions</li></ul><div></div><ul><li><i><br>
This list is not exhaustive and there may be other activities you are required to deliver.</i></li></ul><h3 class="jobSectionHeader"><b>
Skills, experience &amp; qualifications required</b></h3><ul><li>
Commercially minded, understanding critical needs of Partners onboarding</li><li>
Managing expectations of Partner right from the start</li><li>
Exceptionally high organizational and time management skillsExcellent oral and written communication skills</li><li>
Proficient in Excel and data cleaning an asset</li><li>
Project coordination experience or certification highly desired</li><li>
Experience working in the Beauty &amp; Wellness sector or previous start-up/scale-up tech company environment an asset</li><li>
Ability to identify problems and opportunities as well as offer or implement actions and solutions</li><li>
Strong analytical and troubleshooting skills</li><li>
An ability to influence others through effective communication and negotiations</li><li>
Flexible and comfortable working in a fast-paced and changing environment</li><li>
Creative thinking and problem-solving mindset</li><li>
Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards</li><li>
Team player - must be happy to &lsquo;roll sleeves up&rsquo; and assist the team whenever required</li><li>
Self-starter and highly proactive approach</li><li>
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</li></ul><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul><li><b>
Screen Call </b>- Video-call with a member from the Talent Team (30m)</li><li><b>
Skills &amp; Experience </b>- Video-call with PSS Hiring Team (30m)</li><li><b>
Technical Ability &amp; Cultural Assessment </b>- In-person with PSS Team Lead, Europe &amp; GCC and GCC GM
</li><li><i>We aim to finalise the entire interview process and deliver feedback within </i><b><i>4 weeks</i></b><i>.</i></li></ul><br>
<div></div><ul><li>
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</li></ul><div><b>
Inclusive workforce<br>
</b></div><div></div><br>
<div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div><div></div><div><br>
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div><div></div><div><br>
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div><div></div><div><br>
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div></div>

Professional Services Specialist (Dubai)

Rashid Alkaitoob Advocates & Legal Consultants

<p><b>Role Description:</b></p><p>The Legal Sales Officer shall be responsible for the following:</p><p>- Identify potential clients and develop strategies to build and maintain professional relationships.</p><p>- Promote and sell our services following the company&rsquo;s strategic plans and goals, and the KPI set by the line manager. (Legal Consultation, Legal Services, &hellip; etc)</p><p>- Understand the basic law terminologies to communicate services for the potential clients in a professional manner.</p><p>- Negotiate sales contracts and agreements to finalize sales, ensuring terms are favourable for both the company and the client.</p><p>- Assist the line manager in developing sales plans and action plans, contributing to the overall sales strategy.</p><p>- Perform competitive analysis, market research, and product assessment to identify trends and opportunities for growth.</p><p>- Implement and maintain sales tracking and monitoring systems to evaluate performance and adjust strategies as needed.</p><p>- Conduct after sale follow up and customer satisfactory service (Feedback Mechanism)</p><p>Job Type: Full-time</p><p>Pay: From AED2,500.00 per month</p>

Sales Officer

Explore 10000+ Professional services manager in Dubai this November. Find roles across top companies and apply now to boost your career.

10000 professional services manager jobs IN Dubai

Professional Services Project Manager:

Client Service Professional Services Lead

Client Service Professional Services Lead

Professional Services Specialist

Global Advisory - Business Operations Manager

Professional Services Specialist (Dubai)

Sales Officer