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qhse manager

Road and Transport, RTA Dubai

Lead continuous improvement of QHSE programs and risk management strategies.Provide training on hazards, risk control, accident management, and reporting procedures.Liaise with SRRPD to address proposed changes related to QHSE aspects.Develop corrective and preventive action plans supported by root cause analysis.Implement RTA QHSE strategies, standards, and procedures in alignment with international best practices.Conduct independent investigations into railway accidents and safety incidents, recommending corrective measures.Carry out QHSE audits and inspections, recommending corrective and preventive actions.Ensure timely investigation and reporting of all incidents and recommend proactive solutions to reduce recurrence.Prepare and analyze records of incidents, emergency drills, and response exercises.Develop procedures for crisis management, incident investigation, and injury/illness cost assessments.Conduct risk assessments, monitor implementation, and ensure compliance across RTA sectors.Supervise QHSE performance of contractors, consultants, and partners.Participate in strategic planning and monitor KPIs for the Rail Agency.Prepare weekly and monthly QHSE reports and presentations for senior management.Oversee DGEP requirements and ensure departmental compliance.

QHSE Manager

Keolis

<div>The purpose of this position is to exercise effective QHSE leadership, and to plan, develop and manage the activities of the Quality, Health, Safety &amp; Environment (QHSE) Department to meet all legal, certification, performance, stakeholder and other relevant requirements placed upon the Dubai Metro O&amp;M, Dubai Tram and associate contracts under the authority of RTA. 

MAIN RESPONSIBILITIES
<ul><li>Lead the development of the safety, quality and environmental management systems within the line departments.</li>
<li>Coordinate certification processes with relevant external bodies.</li>
<li>Audit and inspect the operations and maintenance activities to determine the effectiveness of, and compliance with, the organization's policies and management systems.</li>
<li>Prepare reports and statistics on the performance of the O&amp;M organization per the agreed targets and KPI&rsquo;s;</li>
<li>Provide strategic direction, planning, and managing the development and implementation of policies and procedures for the continuous improvement of quality processes, reduction of environmental health and safety liabilities associated with passengers, employees and the environment.</li>
<li>Lead in identifying process improvements, internal/external communication and awareness on QHSE issues, setting appropriate QHSE accountabilities, analyzing QHSE assessments and ensuring compliance with applicable legislation, regulations, consensus established industry standards, and company policies.</li>
<li>Review and interpret current and future QHSE demands in connection with business requirements and pending legislation.</li>
<li>Monitor performance and work flows, maximise the utilization of resources, and identify and implement cost effective strategies to improve safety and quality of service, minimize environmental impacts and encourage sustainability.</li>
<li>Establish the process for accident and incident reporting and investigation.</li>
<li>To assign the Senior Safety Manager as his deputy, to act on his behalf during their absence.</li>
<li>Ensures that Line Managers take ownership for the competence of their teams.</li>
<li>Review con-conformances raised against the department regularly and assign resource to close out overdue Non-Conformances (NCs) within agreed timescales.</li>
<li>Lead, manage and motivate the team, including coaching departmental Managers.</li>
<li>Complete annual and mid-year appraisals and identify any sub-standard performance or behaviour and ensure corrective action through employee development plans.</li>
<li>Ensures the performance review process within their departments is managed consistently and effectively and provides advice and guidance to Line Managers in dealing with difficult situations.</li>
<li>Own departmental succession and development plans.</li>
<li>Ensure that their teams understand how they contribute to departmental and organisational goals.</li>
<li>Comply with all Keolis MHI SMS Policies and Standard Operating Procedures and all local regional or contract related policies and procedures</li>
<li>Perform and carry out other duties as instructed / directed by the Managing Director.</li>
<li>Technical, Financial and People Accountabilities</li>
<li>Manage the QHSE Department to ensure outputs delivered are to an appropriate standard on time and within the allocated budget</li></ul> 

STRATEGY AND PLANS
<ul><li>To develop, agree and manage a robust strategy and annual plans for the contract/s to meet the contractual requirements and business targets.</li>
<li>To contribute towards developing the strategy of the parent organization.</li>
<li>To conduct regular reviews of plans, monitoring and taking action to ensure business targets are met, including submitting accurate and timely reports.</li>
<li>To focus on the future direction of the contract, to include implementation of continuous improvement initiatives, and strengthen the customer relationship to enable the success of future rebids.</li></ul> 

GROWTH AND FINANCIALS
<ul><li>To ensure a business development strategy is in place, to deliver the contract/s growth aspirations in line with the commitment, including ad-hoc additional challenges.</li>
<li>To ensure effective financial management is in place to achieve turnover, profit and cash targets, and to meet corporate and legal requirements.</li>
<li>Support the organic growth of the business by providing expertise and leadership to rebids in own area.</li></ul> 

CUSTOMERS AND MARKETS
<ul><li>To represent Keolis MHI when meeting with the customers, stakeholders, the financial community and the public in order to enhance reputation and foster a partnership approach to relationships.</li>
<li>To lead customer service excellence and a continuous improvement culture, so that the business remains at the leading edge of service delivery and value.</li>
<li>To develop an excellent relationship with the contract/s customer/s, to anticipate future needs and continue to deliver QHSE improvements for Keolis MHI.</li></ul> 

ORGANISATION AND PEOPLE
<ul><li>To provide leadership to the business such that employees understand and have input to the plans, as appropriate, and are motivated to achieve their objectives.</li>
<li>To recruit, professionally manage and develop the contract/s management team, and ensure that the team is operating in accordance the Keolis MHI culture.</li>
<li>To ensure that the contract/s is/are optimally structured, managed and populated including leveraging shared service facilities as appropriate.</li>
<li>To ensure that a best practice framework is in place for the delivery of the contract/s using processes, procedures and systems which are aligned with those of the company.</li>
<li>To ensure appropriate corporate governance is in place to comply with health, safety and other legal requirements upon the business and ensure that CR is delivered effectively.</li>
<li>To reward the team, aligned to market rates, and recognize people for delivering great service, including nominating worthy candidates for appropriate recognition of commendations/awards.</li></ul> 

KEY SKILLS
<ul><li>Must be politically incisive in communicating effectively with government agencies, board members, media/press, contractors and staff;</li>
<li>Highly motivated and flexibility to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies.</li>
<li>Ability to think laterally and analyze and assess a range of information.</li>
<li>Ability to multi-task and analyze situations promptly and without bias so as to determine the proper course of action or alternatives without jeopardizing human safety, quality and the committed performance targets.</li></ul> 

EXPERIENCE
<ul><li>General QHSE senior management experience;</li>
<li>Specific QHSE management experience within the rail industry;</li>
<li>Good understanding or qualification in ISO9001, ISO14001 and/or ISO45001</li>
<li>Must be a skilled manager in communicating, motivating and developing staff;</li>
<li>Thorough understanding of all aspects of safety issues related to railway operation and maintenance.</li></ul> 

EDUCATIONAL AND PROFESSIONAL QUAIFICATIONS
<ul><li>A degree or Master&rsquo;s Degree holder or of a professional qualification in leadership &amp; a recognized QHSE qualification. Membership &amp; current CPD of a recognized associated professional institution (IOSH, IEMA, IRO, Chartered Management Institute)</li></ul></div>

QHSE Director - UAE National

Confidential

<ul><li>Define and execute the business strategy: growth plans, market expansion, service diversification in oilfield water-jetting, pump rental/sales, robotics. </li><li>Operate P&L responsibility: set targets, manage budgets, forecast, monitor performance. Lead operations: oversee project execution, field service teams, rental fleet, pump manufacturing/packaging, logistics, QHSE compliance. </li><li>Manage business development & commercial: identify key accounts (oil majors, EPCs, tank-cleaning, marine yards), develop proposals, negotiate contracts, build partnerships. </li><li>Ensure HSE, quality and regulatory compliance: embed safe work practices, manage risk and maintain high standards in hazardous areas (offshore, petrochemical, ATEX zones). Build and develop the team: recruit, train, mentor senior managers (operations, BD, QHSE, finance), create high-performance culture. </li><li>Drive operational excellence: optimise processes, reduce cost, improve margins, leverage technology and automation in services. </li><li>Promote the brand and customer experience: maintain strong client relationships, deliver service excellence, grow market share.</li></ul>

General Manager

Confidential Company

<ul><li>Quality Management:Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO standards and industry best practices. Conduct regular quality audits, inspections, and assessments to ensure compliance with internal and external quality standards. Oversee quality control processes, including raw material inspection, in-process checks, and final product testing. Manage non-conformance reports and corrective actions, ensuring timely resolution of quality issues. Collaborate with R&D and production teams to maintain product quality and consistency. </li><li>Health and Safety Management:Develop and enforce health and safety policies and procedures in compliance with local, national, and international regulations. Conduct risk assessments and hazard analyses to identify potential safety issues and implement preventive measures. Lead safety training programs for employees, ensuring awareness and understanding of health and safety practices. Investigate incidents, accidents, and near-misses, and implement corrective actions to prevent recurrence. Ensure proper handling, storage, and disposal of hazardous materials. </li><li>Environmental Management:Implement and manage the Environmental Management System (EMS) in accordance with ISO 14001 or equivalent standards. Monitor and manage environmental impacts, including waste management, water usage, and energy consumption. Ensure compliance with environmental regulations and standards, including reporting and documentation requirements. Lead initiatives to reduce the environmental footprint of the manufacturing facility. </li><li>Compliance and Certification:Ensure compliance with industry regulations, including FDA, GMP, and other relevant standards for cosmetics manufacturing. Manage and prepare the facility for external audits and inspections by regulatory bodies. Maintain and renew certifications related to quality, safety, and environmental management. </li><li>Continuous Improvement:Drive continuous improvement initiatives to enhance product quality, safety, and environmental performance. Collaborate with cross-functional teams to identify and implement process improvements. Monitor industry trends and best practices to keep the company’s QHSE systems up to date. </li><li>Reporting and Documentation:Maintain comprehensive records of QHSE activities, including audit reports, inspection records, and incident reports. Prepare regular reports on QHSE performance for senior management. Ensure that all documentation is up-to-date and accessible for audits and inspections. </li></ul>

QHSE Officer

Dubai Limited Investment

We are currently looking an experienced QHSE Officer with the following requirements :Location UAE, Dubai<ul><li>3-5 years of varied and advancing experience in Quality Assurance, Health, Safety, and Environment, especially within Facilities Management (Hard &amp; Soft FM) firms in the UAE / GCC (preferably)</li><li>Engineering Degree (preferably in Mech/Elec)</li><li>Nebosh IGC Level &ndash; 3 as a minimum (preferably Nebosh Level 6 Qualification or Equivalent)</li><li>IMS internal Auditor Certification, ISO 41001:2018 (preferably ISO 9001:2015, ISO 45001:2018 &amp; ISO 14001:2015 Lead Auditor Qualification).</li><li>Strong Knowledge of UAE / Dubai HSE regulations</li><li>Valid UAE Driving Licence</li></ul>Responsibilities :<ul><li>Effective Implementation and continual improvements of QHSE / IMS Management System that is compliant with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 41001:2018 standards.</li><li>Properly Maintain all QHSE documentation and in accordance with Standards 9K,14K,45K &amp; 41K and contractual QHSE requirements.</li><li>Lead and promote a Quality and safety-first culture across in contract locations</li><li>To conduct scheduled or periodic inspections of work tasks and confirm that the necessary corrective actions are undertaken, assessing their effectiveness.</li><li>QHSE and Operational Compliance Audit &ndash; Audits and verification of corrective actions to ensure the compliance levels.</li><li>Identify contract specific employees&rsquo; training needs in relation to Quality, Health, Safety and Environment in coordination with the department manager and provide QHSE training as per the Org / Contract requirements.</li><li>Expert in carrying out HSE risk assessment &amp; Environment aspect impact analysis for facilities management contracts .</li><li>Monitor environmental control activities including Energy management, waste minimization and drive sustainability initiatives.</li><li>Ensure a safe work environment by overseeing the inspection and maintenance of equipment.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED8,000.00 per month

QHSE Officer from Facilities Management Background

Union Global

Are you passionate about creating safe and compliant work environments? Join Union Dredgers &amp; Marine Cont Co LLC, a leading name in marine contracting, where safety, quality, and environmental responsibility are more than just checkboxes&mdash;they're core to everything we do. We&rsquo;re looking for a proactive and detail-oriented Safety Officer with experience in UAE and NEBOSH IGC certification to drive our QHSE initiatives.Requirements: &#10004; Bachelor&rsquo;s Degree in Engineering, Environmental Science or related field &#10004; NEBOSH IGC certification is mandatory &#10004; 3&ndash;5 years of safety experience in Dubai (marine industry preferred) &#10004; Proven knowledge of ISO 9001, 14001, and 45001 standards &#10004; Experience implementing and maintaining QHSE systems and audits &#10004; Excellent communication, documentation, and reporting skills &#10004; Strong command of Microsoft Office and QHSE tools &#10004; Ability to lead safety training, toolbox talks, and risk assessments &#10004; Strong problem-solving and incident investigation capabilitiesKey Responsibilities: Develop, implement, and enforce QHSE policies and procedures Lead safety audits, inspections, and risk assessments across sites Support and maintain ISO certifications (9001, 14001, 45001) Monitor and report QHSE performance and incidents Deliver safety training and awareness programs to teams Liaise with authorities and ensure compliance with legal safety standards Plan and coordinate internal meetings, drills, and emergency responses Promote a proactive safety culture across all departments and project sites Maintain all safety documentation, permits, and certifications Assist with incident reporting, root cause analysis, and corrective actionsJob Type: Full-timeApplication Question(s):<ul><li>Ability to Join Immediately</li></ul>Experience:<ul><li>Marine Construction / Construction: 2 years (Required)</li></ul>

Safety Officer

PROCAPITA MANAGEMENT CONSULTING DUBAI BRANCH

PurposeThe Home Services Operations Manager is responsible for the overall management and performance of CANDOO’s home services portfolio, including Handyman, Laundry, and housekeeping services. This role ensures the seamless execution of services with a strong focus on quality, efficiency, and customer satisfaction. Through effective leadership, operational control, and continuous improvement, the manager drives team performance, optimizes resource utilization, and ensures service excellence across all touchpoints. Acting as the key link between field teams, support departments, and clients, the role plays a vital part in strengthening CANDOO’s reputation as a trusted provider of reliable, high-standard residential services. Responsibilities / Duties Operational Management <ul><li>Oversee the day-to-day operations of all home services divisions (Handyman, Laundry, and Housekeeping).</li><li>Ensure services are delivered as per scope, timelines, and quality benchmarks.</li><li>Implement and monitor SOPs, service workflows, and resource allocation across departments.</li></ul> People & Team Leadership <ul><li>Manage department heads, supervisors, and team leaders across all service lines.</li><li>Ensure staffing levels meet service demands through proper planning, scheduling, and cross-training.</li><li>Drive a performance culture by mentoring team leaders and promoting accountability at every level.</li></ul> Service Quality & Client Satisfaction <ul><li>Coordinate closely with the Customer Service (Call Center) Manager to stay informed on client requests, service feedback, and complaints, ensuring timely and appropriate operational responses to uphold CANDOO’s service excellence standards.</li><li>Collaborate with the CRM team to track service KPIs, response times, and satisfaction scores.</li><li>Conduct regular service audits, spot-checks, and customer feedback reviews.</li><li>Ensure client concerns, complaints, and service escalations are resolved quickly and effectively.</li></ul> Financial & Resource Control <ul><li>Monitor operational budgets and consumable usage across departments.</li><li>Identify cost-saving opportunities while maintaining or improving service standards.</li><li>Approve material requests, vendor coordination, and service-related procurement within authorized limits.</li></ul> Coordination & Reporting <ul><li>Liaise with support functions (HR, QHSE, Finance, Procurement) for recruitment, compliance, and resource needs.</li><li>Maintain accurate and timely records of operations, including manpower reports, service requests, and incident logs.</li><li>Prepare weekly and monthly operational reports and dashboards for management review.</li></ul> Innovation & Continuous Improvement <ul><li>Recommend and implement process improvements to enhance operational efficiency and service consistency.</li><li>Stay up to date with industry trends, customer behaviour, and technology adoption in home services.</li><li>Support the development of new service packages or upgrades based on market demand.</li></ul> Compliance & Safety <ul><li>Ensure that all services are delivered in compliance with UAE regulations and internal QHSE guidelines.</li><li>Promote a culture of safety, professionalism, and respect within field teams and service personnel.</li></ul> Education Qualifications <ul><li>Bachelor’s degree in business administration, Facilities Management, Hospitality Management, or a related field is required.</li><li>Advanced certifications in Operations Management or Soft Services are highly desirable.</li><li>Strong understanding of operational systems, service workflows, and customer-facing environments gained through formal education and practical experience.</li></ul> Experience <ul><li>Minimum 10 years of experience in managing multi-service operations (ideally in FM, hospitality, or residential services).</li><li>Experience in managing large teams, multiple service lines, and high-volume operations.</li><li>Proven track record in service improvement and team leadership.</li></ul> Job Knowledge & Skills <ul><li>In-depth understanding of residential soft services operations, including housekeeping, laundry, handyman, and MEP services.</li><li>Strong operational planning and resource management capabilities, with the ability to manage multi-site, high-volume service environments.</li><li>Proven expertise in service delivery optimization, KPI tracking, and implementing performance improvement initiatives.</li><li>Advanced customer service orientation with the ability to interpret customer behavior, resolve complaints diplomatically, and drive satisfaction.</li><li>Proficiency in workflow scheduling, manpower planning, and cost control.</li><li>Knowledge of UAE labor law, QHSE regulations, and municipal compliance standards applicable to residential service delivery.</li><li>Experience using CAFM systems, CRM platforms, and MS Office (Excel, Word, PowerPoint, Outlook).</li></ul>

Head of Operations - Home Services

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