business analyst

qa/qc engineer

product analyst

qa engineer

quality control engineer

quality analyst

Experts Plus Recruitment Services

<div>
 
 
 TITLE:
 
 Quality Analyst
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Participate in the design of quality control models of service channels and quality standards.
 </li>
 <li>
 Monitor calls/visits/emails and provide data to the management team.
 </li>
 <li>
 Use QC/paper system to assemble and track performance for call center teams and improve performance.
 </li>
 <li>
 Participate in customer listening programs to identify needs and expectations.
 </li>
 <li>
 Provide actionable religions for various internal support groups as needed.
 </li>
 <li>
 Coordinate calibration sessions for the Centre's staff.
 </li>
 <li>
 Provide feedback to the leaders of the call center and management teams.
 </li>
 <li>
 Preparation and analysis of internal and external quality reports to review the Department's relevant staff.
 </li>
 <li>
 Conduct quality training sessions with various members of the contact center team.
 </li>
 <li>
 Other duties as assigned
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Outstanding communication and personal skills
 </li>
 <li>
 Experience in quality assurance in a call center/customer service environment (preferably)
 </li>
 <li>
 Knowledge of relevant customer relations management practices/systems.
 </li>
 <li>
 experience in a federal government entity of at least two years.
 </li>
 </ul>
 
 
</div>

Quality Analyst (CALL CENTER)

Concentrix

<div><div><div>Training &amp; Quality
</div><div><div><div>Location</div><div>
Dubai, United Arab Emirates</div></div></div><div></div><div> 
Job Title:
Quality Analyst Banking/Fintech
Job Description
The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.<ul><li>
Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email</li><li>
Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)</li><li>
Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices</li><li>
Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes</li><li>
Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies</li><li>
Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)</li><li>
Contribute to maintaining forms and legends documents</li><li>
Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals</li></ul>
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div></div></div><div></div>

Quality Analyst Banking/Fintech

Acino International AG

Acino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region, and Latin America, and we operate in some of the most dynamic countries of the world. We value courage, commitment, trust, and empathy and provide an environment that supports initiative and effort. We are proud to be action-oriented and open-minded, with a strong focus on quality and product availability, even in remote and hard-to-reach areas of the world.We are constantly expanding our market position with a future-oriented international business strategy. Therefore, we are looking for a dedicated and motivated person to strengthen our Quality team in Dubai, UAE Site- Acino Pharmaceuticals FZ LLC Quality Control Analyst will be responsible for performing analytical testing, maintaining laboratory resources, ensuring compliance with quality and safety standards, and supporting product release, method transfers, and validations. He /She will work with advanced analytical instruments, uphold data integrity principles, and ensure full compliance with GMP requirements to maintain product quality, safety, and efficacy. Job Responsibilities <ul><li>Perform analysis of raw materials, packaging materials, bulk products, finished products, in-process samples, stability samples, process/cleaning validation samples, and miscellaneous samples as per approved methods and protocols.</li><li>Ensure all activities comply with GLP, GMP, and ALCOA principles.</li><li>Operate major analytical instruments including HPLC, GC, Dissolution Apparatus, UV-Vis Spectrophotometer, and IR.</li><li>Perform daily verification, calibration, and routine maintenance of instruments as per SOPs.</li><li>Maintain an up-to-date inventory of reference standards, working standards, impurity standards, analytical columns, reagents, chemicals, and consumables.</li><li>Conduct qualification of working standards against reference or primary standards.</li><li>Prepare volumetric solutions and standardize them for routine use.</li><li>Prepare, review, and update SOPs, test methods, and specifications as needed.</li><li>Record all data accurately, clearly, and in real-time following GLP requirements.</li><li>Report and support investigations for any OOS, OOT, incidents, or non-compliance activities.</li><li>Initiate and support Change Control, CAPA, and Deviation processes as required.</li><li>Follow safety procedures and use the recommended PPE for all QC activities.</li><li>Ensure compliance with EHS policies and safe work practices in the laboratory.</li><li>Support analytical validation/verification and cleaning validation studies.</li><li>Participate in laboratory improvement initiatives.</li><li>Carry out additional tasks assigned by the QC Manager in line with department objectives.</li></ul> Qualifications & Skills: <ul><li>Bachelor's degree in chemistry, pharmaceutical sciences, or related discipline.</li><li>1-3 years of experience in a pharmaceutical QC laboratory.</li><li>Hands-on experience with HPLC, GC, Dissolution, UV, and IR instruments.</li><li>Knowledge of LIMS and SAP systems is preferred.</li><li>Good understanding of GMP, GLP, and data integrity principles (ALCOA ).</li><li>Strong attention to detail, analytical thinking, and problem-solving skills.</li><li>Effective communication and teamwork abilities.</li></ul>This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you! Please apply via our HR system here.

Quality Control Analyst

Acino Pharma

Acino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region, and Latin America, and we operate in some of the most dynamic countries of the world. We value courage, commitment, trust, and empathy and provide an environment that supports initiative and effort. We are proud to be action-oriented and open-minded, with a strong focus on quality and product availability, even in remote and hard-to-reach areas of the world.
We are constantly expanding our market position with a future-oriented international business strategy. Therefore, we are looking for a dedicated and motivated person to strengthen our Quality team in Dubai, UAE Site- Acino Pharmaceuticals FZ LLC
 
Quality Control Analyst will be responsible for performing analytical testing, maintaining laboratory resources, ensuring compliance with quality and safety standards, and supporting product release, method transfers, and validations. He /She will work with advanced analytical instruments, uphold data integrity principles, and ensure full compliance with GMP requirements to maintain product quality, safety, and efficacy.
 
Job Responsibilities
<ul>
<li>Perform analysis of raw materials, packaging materials, bulk products, finished products, in-process samples, stability samples, process/cleaning validation samples, and miscellaneous samples as per approved methods and protocols.</li>
<li>Ensure all activities comply with GLP, GMP, and ALCOA++ principles.</li>
<li>Operate major analytical instruments including HPLC, GC, Dissolution Apparatus, UV-Vis Spectrophotometer, and IR.</li>
<li>Perform daily verification, calibration, and routine maintenance of instruments as per SOPs.</li>
<li>Maintain an up-to-date inventory of reference standards, working standards, impurity standards, analytical columns, reagents, chemicals, and consumables.</li>
<li>Conduct qualification of working standards against reference or primary standards.</li>
<li>Prepare volumetric solutions and standardize them for routine use.</li>
<li>Prepare, review, and update SOPs, test methods, and specifications as needed.</li>
<li>Record all data accurately, clearly, and in real-time following GLP requirements.</li>
<li>Report and support investigations for any OOS, OOT, incidents, or non-compliance activities.</li>
<li>Initiate and support Change Control, CAPA, and Deviation processes as required.</li>
<li>Follow safety procedures and use the recommended PPE for all QC activities.</li>
<li>Ensure compliance with EHS policies and safe work practices in the laboratory.</li>
<li>Support analytical validation/verification and cleaning validation studies.</li>
<li>Participate in laboratory improvement initiatives.</li>
<li>Carry out additional tasks assigned by the QC Manager in line with department objectives.</li>
</ul>
 
Qualifications &amp; Skills:
<ul>
<li>Bachelor s degree in chemistry, pharmaceutical sciences, or related discipline.</li>
<li>1 3 years of experience in a pharmaceutical QC laboratory.</li>
<li>Hands-on experience with HPLC, GC, Dissolution, UV, and IR instruments.</li>
<li>Knowledge of LIMS and SAP systems is preferred.</li>
<li>Good understanding of GMP, GLP, and data integrity principles (ALCOA++).</li>
<li>Strong attention to detail, analytical thinking, and problem-solving skills.</li>
<li>Effective communication and teamwork abilities.</li>
</ul>
 
This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!
 
Please apply via our HR system here.

Binghatti

<div>
 
 
 Join Binghatti &ndash; Redefining Real Estate Excellence in Dubai
 
 
 
 
 
 
 
 About Us
 
 
 
 Binghatti is one of the UAE&rsquo;s most dynamic and fast-growing property brands, headquartered in Dubai. We&rsquo;re known for bold architecture, visionary design and partnerships with global luxury icons such as Bugatti, Mercedes-Benz and Jacob &amp; Co. With a portfolio exceeding AED 15 billion across Dubai&rsquo;s most prestigious developments, Binghatti continues to transform the city&rsquo;s skyline and set new standards for innovation and excellence in real estate.
 
 
 
 
 
 Key responsibilities
 
 <ul>
 <li>
 
 Data quality and integrity:
 
 Monitor data quality, perform statistical tests, and identify inconsistencies in datasets.
 </li>
 <li>
 
 Data cleansing and preparation:
 
 Clean, transform, and preprocess data from various sources to ensure it is accurate and suitable for analysis.
 </li>
 <li>
 
 Process improvement:
 
 Evaluate system performance and design to find what affects data quality. Collaborate with database developers to improve data collection and storage processes.
 </li>
 <li>
 
 Analysis and reporting:
 
 Run data queries to identify issues, clean data, and interpret trends. They then report findings to management and other stakeholders to inform business decisions.
 </li>
 <li>
 
 Documentation and standards:
 
 Document processes, maintain data records, and establish best practices and standards for data governance.
 </li>
 <li>
 
 Stakeholder communication:
 
 Clearly present complex data findings to both technical and non-technical audiences to ensure insights are actionable.
 </li>
 </ul>
 
 
 
 
 Required skills and knowledge
 
 <ul>
 <li>
 
 Technical skills:
 
 Proficiency in SQL and data profiling techniques are essential. Experience with tools like Power BI for modeling, visualization, and reporting is often required.
 </li>
 <li>
 
 Analytical skills:
 
 Strong ability to analyze data, identify root causes of problems, and develop solutions.
 </li>
 <li>
 
 Soft skills:
 
 Attention to detail, strong problem-solving abilities, and excellent communication skills are crucial for collaborating with teams and explaining findings to stakeholders.
 </li>
 <li>
 
 Business understanding:
 
 The ability to understand business needs and how data quality impacts those needs.
 </li>
 </ul>
 
 
 
 
 
 Why Work for Us
 
 
 
 At Binghatti, we don&rsquo;t just build properties &ndash; we build legacies. You&rsquo;ll join a team driven by ambition, creativity and excellence, where ideas move fast and every project makes a statement. Here, you&rsquo;ll work alongside some of the brightest minds in real estate, contributing to iconic developments that define Dubai&rsquo;s future. If you&rsquo;re ready to be part of a company that&rsquo;s shaping history, Binghatti is where your story begins.
 
</div>

Data Quality Assurance Analyst

Citi

<div>The AML Compliance Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. 
 
Responsibilities:<ul><li>
Enhance and implement of best -in-class AML Compliance policies and practices.</li><li>
Provide expert advice on AML Compliance policies to the AML/Financial Crime Support teams and the business.</li><li>
Perform AML Compliance quality and testing, evaluate process deficiencies, analyze control measures, enhance reporting capabilities and recommend corrective actions while satisfying regulatory and audit commitments. Further, assess and identify emerging risks and recommend / drive program enhancements.</li><li>
Identify and escalate unusual activity or cases that fail to meet Citi and line of business guidelines to appropriate management or business partners. Advise management on next steps.</li><li>
Create, develop and deliver relevant training to business and functional partners.</li><li>
Additional duties as assigned.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
0-2 years experience in AML, knowledge of AML regulations preferred, proficiency with MS office, verbal/written skills, analytical skills</li><li>
Consistently demonstrates clear and concise written and verbal communication skills</li><li>
Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization</li><li>
Knowledge of the laws applicable to money laundering, including the Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements Good project management and organizational skills and capability to handle multiple projects at one time Knowledge of AML requirements applicable to banks</li></ul>
Education:<ul><li>
Bachelor&rsquo;s/University degree or equivalent experience</li></ul>
-
Job Family Group:
Compliance
-
Job Family:
AML Core
-
Time Type:
Full time
-
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Sr. AML Analyst - UAE Nationals Preferred

Pure Food Processing Industries LLC

Job Title: Quality Controller (Male)Overview: As a Quality Controller, you will ensure that the products or services our company provides are fit for purpose, consistent, and meet both internal and external requirements, including legal compliance and customer expectations. You will coordinate activities to maintain and improve quality standards, monitor the performance of the quality management system, and report on results to drive continuous improvement.ResponsibilitiesQuality Controllers work across many industries and sectors. You may work as either a generalist or specialist. You'll use a variety of measures and management systems, such as total quality management, to carry out your role.Your responsibilities will vary depending on the sector you work in. However, as a quality controller you'll typically need to:<ul><li>devise and establish a company's quality procedures, standards and specifications</li><li>review customer requirements and make sure they are met</li><li>work with purchasing staff to establish quality requirements from external suppliers</li><li>set standards for quality as well as health and safety</li><li>make sure that manufacturing or production processes meet international and national standards</li><li>look at ways to reduce waste and increase efficiency</li><li>define quality procedures in conjunction with operating staff</li><li>set up and maintain controls and documentation procedures</li><li>monitor performance by gathering relevant data and produce statistical reports</li><li>review existing policies and make suggestions for changes and improvements and how to implement them</li><li>measure performance and identify any areas of weakness, recommending and implementing improvements</li><li>assess the effectiveness of changes made</li><li>use relevant quality tools and make sure managers and other staff understand how to improve the business</li><li>make sure the company is working as effectively as possible to keep up with competitors</li><li>modify existing products and processes and develop new ones</li><li>check and improve safety and quality control procedures in your own and suppliers' factories, from the raw material stage through to the finished product</li><li>research current consumer markets and latest technologies to develop new product concepts</li><li>select raw materials and other ingredients from suppliers</li><li>prepare product costings based on raw materials and manufacturing costs to ensure profitable products</li><li>audit suppliers or manage internal audits</li><li>run trials of new products - either alongside or together with product development</li><li>coordinate launches of new products</li><li>deal with any customer complaint investigations or product issues</li><li>compile, check and approve product specifications and labelling</li><li>undertake long-term projects with other departments, such as reducing waste by improving efficiency</li><li>work on packaging innovation and technology</li><li>conduct experiments and produce sample products</li><li>design the processes and machinery for making products with a consistent flavour, colour and texture in large quantities</li><li>build relationships with suppliers and customers</li><li>ensure products are profitable.</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Quality Controller: 2 years (Preferred)</li></ul>

Quality Controller/Food Technologist

Explore 6314+ Quality analyst in Dubai this November. Find roles across top companies and apply now to boost your career.

6314 quality analyst jobs IN Dubai

Quality Analyst (CALL CENTER)

Quality Analyst Banking/Fintech

Quality Control Analyst

Quality Control Analyst

Data Quality Assurance Analyst

Sr. AML Analyst - UAE Nationals Preferred

Quality Controller/Food Technologist