qa/qc engineer

estimation engineer

application engineer

business analyst

data analyst

quality analyst

Commercial Bank of Dubai

<div>
 
 Job Purpose
 
 
 
 Evaluate and monitor the quality of calls, chat, and Transaction audit for contact Centre staff while providing feedback and coaching for improvement.
 
 
 
 Job Accountabilities
 
 
 
 <ul>
 <li>
 Responsible for call monitoring, coaching, and feedback to Contact Centre Agents to ensure adherence to the defined customer experience standards
 </li>
 <li>
 Monitor adherence to mandatory scripts, disclosures, and process steps, highlighting any compliance risks and ensuring corrective actions are communicated and tracked.
 </li>
 <li>
 Maintain accurate records of monitored interactions in designated QA trackers/folders and ensure supporting evidence is available for audit/review.
 </li>
 <li>
 Conduct transaction audits by listening to calls or report checking for calls, chat, etc.
 </li>
 <li>
 Evaluate overall interaction quality and identify improvement opportunities, providing recommendations to enhance service standards and consistency.
 </li>
 <li>
 Lead or facilitate calibration sessions and quality discussions in the absence of the QA Manager to maintain scoring alignment
 </li>
 <li>
 Support onboarding/OJT quality assessments (e.g., mock chats/call evaluations) and communicate outcomes to stakeholders as required.
 </li>
 <li>
 Conduct structured coaching sessions and document coaching points, ensuring communication is shared with relevant stakeholders as per QA process
 </li>
 <li>
 Provide daily/weekly MIS of call monitoring, coaching and feedback.
 </li>
 <li>
 Demonstrate flexibility by undertaking any additional QA duties or adhoc assignments as required to meet evolving business requirements.
 </li>
 <li>
 Review and validate QA evaluations and MIS outputs to ensure accuracy, consistency, and adherence to defined quality standards.
 </li>
 <li>
 Act as a deputy to the QA Manager, supporting day-to-day operations and providing guidance to QA team members as required.
 </li>
 <li>
 Contribute to process improvements and QA framework enhancements, including updates to scorecards, trackers, and monitoring methodologies.
 
 
 </li>
 </ul>
 Requirements:
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or equivalent qualification.
 </li>
 <li>
 1 years&rsquo; experience in banking/ customer service
 </li>
 <li>
 Proven excellent listening skills.
 </li>
 <li>
 Analytical and attention to details.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Positive attitude.
 </li>
 <li>
 Good knowledge of bank products, process and system information.
 </li>
 </ul>
</div>

Quality Assurance Specialist (UAE National)

Dubai Corporation for Ambulance Services

<div><div>Perform the Analysis of critical clinical quality risks related to compliance that arises from quality audits. 
Assist in the evaluation and analyses of the quality events &amp; incidents. 
Provide technical assistants for all clinical accreditations and inspections including JCIA accreditation activities. 
Assisting in the Implementation of emergency clinical quality management systems and quality improvement programs across multidisciplinary teams of DCAS. 
Assisting in conducting clinical quality internal audits for all clinical processes contributing to the performance of DCAS. 
Assist in Conducting clinical quality &amp; patient safety training for DCAS medical staff. 
Assist in Compile and prepare clinical quality materials for submission to regulatory agencies &amp; Document internal regulatory processes. 
Assist in Conducting day-to-day coordination for quality &amp; Patient safety related activities.
Comply with the information security system, policies, processes and programs, and report to the direct manager any security breaches or suspicious incidents. 
Perform any other duties related to the work of the section or as directed.<div> 
</div></div><div>
Qualifications<div></div> 
Bachelor/Diploma in Health Science or equivalent. 
Qualifications: Bachelor&rsquo;s degree with 2 years of experience in clinical quality. 
Diploma degree with 8 years of experience in clinical quality.</div></div><div></div>

Senior Clinical Quality Officer

Fakeeh University Hospital

Role Purpose
 in Competancies
 Quality oriented
 Abilitty to manage stress
 Taking Responsibility
 Teamwork
 Adaptability
 Customer Service
 Understanding the Job

Accounts Payable Accountant 1

confidentiial

One of the leading perfume and cosmetic manufacturing company based in Dubai immediately looking for a GCMS analyst. Below mentioning the details;JOB DESCRIPTIONGCMS Analyst:-&middot; 1.Determines quantitative and qualitative components of perfume oils, specialties and aromatic chemicals by interpreting GCMS results.&middot; 2. Assists fragrance QC by providing GC-MS analysis of problem batches, raw material quality issues, etc.&middot; 3. Assists in developing future analytical methods and protocols as needed.&middot; 4. Assists in developing new method for Qualitative and quantitative analysis.EDUCATIONB.S. or M.sc in Chemistry, Food science, B. pharma or in related areaREQUIREMENTS&middot; 1. 1-2 years minimum olfactive and organoleptic evaluations and GC, GC-MS analysis of Fragrances.&middot; 2. GC-MS operation and data interpretation proficiency.&middot; 3. Oral and written communication skills.&middot; 4. Proficiency in fragrance and flavor raw materials, olfactive and organoleptic evaluation.Interested candidates please apply for the post immediatelyJob Type: Full-timePay: AED3,500.00 - AED5,000.00 per monthWork Location: In person

GCMS Analyst

Nestlé

<div>POSITION: Chemistry Lab Analyst
DIVISION: NQAC Dubai
LOCATION: Al Maha Factory, Dubai, United Arab Emirates
REPORTS TO: Chemistry Lab Supervisor<h1 class="jobSectionHeader">
Position Summary:</h1>
We are seeking a skilled and detail-oriented Laboratory Analyst to support chemical and nutritional analysis activities within our laboratory. The role is responsible for performing analytical testing in accordance with established instructions and guidelines, ensuring data accuracy, and maintaining full compliance with laboratory quality and safety standards<h1 class="jobSectionHeader">
Major Responsibilities:</h1><ul><li>
Perform chemical and nutritional analyses in accordance with Nestl&eacute; instructions, guidelines, and approved laboratory methods.</li><li>
Operate analytical instruments and conduct routine testing for assigned parameters.</li><li>
Accurately record, review, and update analytical data and associated laboratory documentation.</li><li>
Ensure full compliance with Good Laboratory Practices (GLP), laboratory safety requirements, 5S, and applicable quality standards.</li><li>
Verify analytical results and ensure tests are reported only when quality control criteria are met.</li><li>
Identify and escalate analytical, technical, or operational issues to the NQAC Laboratory Supervisor in a timely manner.</li><li>
Support laboratory audits and inspections by maintaining proper records and documentation.</li><li>
Contribute to continuous improvement initiatives within the laboratory.Requirements</li></ul><h1 class="jobSectionHeader">
Requirements</h1>
Education<ul><li>
Bachelor&rsquo;s degree in Chemistry, Analytical Chemistry, Food Science, Biochemistry, or a related scientific discipline.</li></ul> 
Experience<ul><li>
3 to 5 years of hands-on experience in a chemical or nutritional analytical laboratory.</li></ul> 
Technical Skills<ul><li>
Practical experience operating and troubleshooting analytical instruments such as:<ul><li>
HPLC</li><li>
GC-FID</li><li>
ICP-OES</li></ul></li><li>
Solid understanding and practical application of Good Laboratory Practices (GLP).</li><li>
Strong working knowledge of ISO/IEC 17025, including hands-on experience with audits and interaction with internal and external auditors.</li><li>
Experience working with Laboratory Information Management Systems (LIMS).</li><li>
Knowledge of statistical method control is an advantage.</li></ul> 
Personal &amp; Professional Competencies<ul><li>
High level of attention to detail and accuracy.</li><li>
Ability to work independently while strictly following SOPs and instructions.</li><li>
Strong time management skills with the ability to meet analytical timelines.</li><li>
Willingness to follow instructions and clearly report results to the supervisor.</li><li>
Strong teamwork and communication skills in a laboratory environment.</li></ul> 
We thank all applicants for their interest; however only those individuals selected for an interview will be contacted.</div>

Lab Analyst - Chemistry

PaymentGenes

<div>DubaiPermanentAnalysisPosted 29/05/2026</div>
 <div>Senior Data Analyst joining the BI team to provide independent, end-to-end analytical support to business stakeholders across finera. The role combines strong analytical thinking, SQL fluency, and deliberate use of AI tooling &mdash; Claude-generated artefacts, AI-assisted SQL drafting &mdash; as a force multiplier; the expectation is to do more with AI, not less rigorous work. The analyst operates across the full landscape of finera&rsquo;s information systems, translating business questions into reliable, repeatable answers, and acts as a trusted analytical partner to department heads rather than a ticket-taker. 
 
Required Experience:
<ul><li>5+ years experience as a Data Analyst, BI Analyst, or equivalent IC role, ideally in fintech, payments, or another regulated, data-intensive industry.
</li><li>Bachelor&rsquo;s degree in a quantitative discipline (Computer Science, Statistics, Mathematics, Economics, Engineering) or equivalent demonstrable experience.
</li><li>Demonstrated track record of working independently with non-technical business stakeholders to translate ambiguous questions into structured analyses and decisions.
</li><li>Hands-on experience operating across multiple, heterogeneous data systems (relational databases, SaaS platforms, file-based exports) without requiring engineering hand-holding for data extraction.
</li><li>Comfortable working in an environment subject to PCI DSS and other regulatory controls, with appropriate handling of sensitive financial and personal data.
</li><li>Strong proficiency in integrating AI tools into daily workflows to drive efficiency, quality, and innovation
</li></ul>
 
Required Skills &amp; Competencies:
<ul><li>Strong SQL &mdash; complex joins, CTEs, window functions, performance-conscious query design &mdash; applied to PostgreSQL or comparable relational databases.
</li><li>Strong Tableau &mdash; dashboard design, calculated fields, parameters, performance tuning, publishing and permissioning on a shared server.
</li><li>Working knowledge of Python (pandas, requests, or equivalent) for data extraction, transformation, and integration tasks where SQL alone is insufficient.
</li><li>Fluent, deliberate use of AI tooling (Claude or comparable) to accelerate analytical work &mdash; including prompt design for SQL generation, validation of AI output, and creation of Claude-generated artefacts for stakeholder communication.
</li><li>Strong analytical and critical thinking combined with excellent written and verbal communication in English &mdash; able to challenge stakeholder framing, identify the question behind the question, and present findings clearly to both technical and non- technical audiences.
</li></ul>
 
Nice-to-have/Preferred:
<ul><li>Domain familiarity with payments, payment gateways, processor settlements, FX, or card schemes &mdash; understanding of concepts such as authorisation, capture, chargebacks, interchange, and effective rate calculations.
</li><li>Exposure to Salesforce reporting (SOQL, Reports &amp; Dashboards) &mdash; relevant given Salesforce&rsquo;s role as a primary CRM and operational data source at finera.
</li><li>Partner directly with stakeholders across finera (commercial, operations, finance, product, risk, compliance) to scope analytical questions, define success criteria, and deliver answers in the form best suited to the audience &mdash; Tableau dashboards, Claude-generated artefacts, ad-hoc reports, or written briefs.
</li><li>Independently retrieve, join, and validate data from across finera&rsquo;s information systems &mdash; PostgreSQL databases, Salesforce, Zendesk, Jira/Confluence, Slack, Gmail, processor settlement files, and any other relevant source &mdash; without relying on engineering support for routine extraction.
</li><li>Build, maintain, and continuously improve the BI team&rsquo;s Tableau dashboards and reporting suite, including operational reports, executive dashboards, and recurring management decks.
</li><li>Use AI tooling (Claude and comparable assistants) deliberately as a force multiplier &mdash; drafting and validating SQL, accelerating exploratory analysis, generating stakeholder-ready artefacts &mdash; while retaining full ownership of correctness, business interpretation, and data quality.
</li><li>Document data sources, business definitions, and analytical methodology so that work is reproducible, auditable, and transferable across the BI team.
</li></ul>
 
Benefits-
<ul><li>Competitive salary package aligned with experience and market standards.
</li><li>Medical Insurance starting from day 1.
</li><li>Access to training resources and development opportunities that support your professional growth.
</li><li>Well-stocked office with snacks, drinks, and refreshments available daily.
</li><li>A multinational organisation that promotes a strong, collaborative culture
</li><li>Regular team-building events and company activities that strengthen collaboration across teams.
</li><li>Employee Recognition Program celebrating our &quot;Employee of the Month&quot; with special perks.</li></ul></div>

Senior Data Analyst

Ali & Sons Holding LLC

<div>
 
 
 We&rsquo;re Hiring: Financial Analyst
 
 
 
 
 Location: Dubai, UAE
 
 
 
 
 
 
 Are you passionate about turning data into insights that drive strategic decisions? We're looking for a detail-oriented and analytical Financial Analyst to join our dynamic Finance team. In this role, you'll play a key part in consolidating financial data across business units, preparing insightful management reports, and supporting critical processes like budgeting, forecasting, and audits.
 
 
 If you're ready to make an impact and grow your career in finance, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Gather, analyze, and present financial data from various business units in MIS format in a timely manner.
 </li>
 <li>
 Collaborate with cross-functional teams to ensure the accuracy and completeness of MIS reports.
 </li>
 <li>
 Assist in preparing annual budgets and forecasts by analyzing trends and identifying areas for cost optimization.
 </li>
 <li>
 Support the consolidation process by collecting and validating financial data from multiple departments.
 </li>
 <li>
 Prepare and reconcile audit schedules for group consolidated financial statements.
 </li>
 <li>
 Conduct financial analysis to evaluate business performance, identify trends, and assess risks and opportunities.
 </li>
 <li>
 Identify opportunities to streamline processes, improve efficiency, and enhance financial reporting quality.
 </li>
 <li>
 Implement best practices and automation tools to optimize budgeting, consolidation, and reporting processes.
 </li>
 <li>
 Perform other duties as assigned by the Head of Reporting and Consolidation.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, or Commerce.
 </li>
 <li>
 3&ndash;5 years of relevant experience (consultancy background preferred).
 </li>
 <li>
 CPA, CA, CMA, or ACCA certification is a plus.
 </li>
 <li>
 Proficiency in MS Office; SAP/Oracle knowledge and other accounting software is an advantage.
 </li>
 <li>
 Strong analytical mindset with excellent attention to detail and problem-solving skills.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 Join a reputable group that values growth, innovation, and excellence. Be part of a dynamic finance team where your insights make a real impact.
 
 
 
</div>

Financial Analyst

Explore 753+ Quality analyst in Dubai this June. Find roles across top companies and apply now to boost your career.