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quality assurance manager

Marriott International

<div>Additional Information 
Job Number25202706 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationThe St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
The position is responsible for implementing quality assurance processes that meet the company&rsquo;s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Quality Assurance Goals
<ul><li>Coaches managers on adopting the Total Quality Management leadership style.</li></ul>
<ul><li>Conducts monthly audit to ensure compliance with company and brand standards</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Assists with regional and/or company-wide implementation of company best practices.</li></ul>
<ul><li>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</li></ul> 
Managing Quality Tools
<ul><li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li></ul>
<ul><li>Uses data collection methods to compile, display, track, and analyze defect trends.</li></ul>
<ul><li>Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.</li></ul>
<ul><li>Analyzes issues and identifies trends.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Models service behaviors that meet or exceed guest expectations.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Quality Manager

Confidential

<div>
 
 
 JOB OBJECTIVE:
 
 
 
 To lead, govern, and continuously enhance Quality Assurance, Business Process Excellence, and Document Management systems across the Operations &amp; Maintenance function, ensuring alignment with corporate standards, ISO-based management systems, regulatory requirements, and operational excellence objectives.
 
 
 
 Description
 
 
 
 
 Quality Assurance &amp; Management Systems
 
 
 <ul>
 <li>
 Establish, maintain, and continuously improve O&amp;M Quality Management Systems (QMS) aligned with ISO standards, corporate policies, and industry best practices.
 </li>
 <li>
 Define quality governance frameworks, controls, and assurance mechanisms across preventive, corrective, and breakdown maintenance activities.
 </li>
 <li>
 Lead internal quality audits, gap assessments, and management reviews for O&amp;M processes.
 </li>
 <li>
 Review and approve contractor and vendor quality plans, procedures, and method statements related to O&amp;M activities.
 </li>
 <li>
 Monitor quality performance trends, non-conformances, corrective actions, and closure effectiveness.
 </li>
 <li>
 Act as the O&amp;M focal point for internal, external, and certification audits
 </li>
 </ul>
 
 
 Business Process Excellence &amp; Governance
 
 
 <ul>
 <li>
 Lead the development, review, and optimization of O&amp;M policies, procedures, SOPs, guidelines, and workflows.
 </li>
 <li>
 Ensure processes are practical, risk-based, and aligned with actual field execution.
 </li>
 <li>
 Conduct periodic effectiveness reviews to ensure procedures deliver intended operational outcomes.
 </li>
 <li>
 Support digital transformation initiatives related to CMMS, mobile execution, digital checklists, and workflow automation.
 </li>
 <li>
 Provide structured inputs to EVP-O&amp;M on process risks, improvement opportunities, and operational governance gaps
 </li>
 </ul>
 
 
 Document Management &amp; Information Governance
 
 
 <ul>
 <li>
 Own and govern the Operations &amp; Maintenance Document Management System (DMS) in line with corporate document control standards, ensuring effective document lifecycle management covering creation, review, approval, revision, retention, and archival.
 </li>
 <li>
 Ensure that only current and approved documents are readily available to plant and execution teams, while coordinating closely with IT and corporate stakeholders to enhance system functionality, access control, and data integrity.
 </li>
 <li>
 Maintain strict confidentiality, security, and legal compliance for all critical O&amp;M records, including contracts, guarantees, and technical documentation
 </li>
 </ul>
 
 
 
 
 
 JOB REQUIREMENTS
 
 
 
 
 
 A. Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Engineering (Mechanical/Civil/Electrical/Equivalent), with experience in document control, quality assurance and management systems is essential
 </li>
 <li>
 Professional certifications in Quality, ISO Management Systems, or Business Excellence are preferred
 </li>
 </ul>
 
 
 
 B. Minimum Experience
 
 
 
 <ul>
 <li>
 Minimum 8&ndash;12 years of progressive experience in Quality Assurance, Business Process Excellence, or Management Systems within large industrial, utility, energy, or infrastructure organizations
 </li>
 </ul>
 
 
</div>

Senior Quality Assurance &Business Process Excellence Engineer

Deeplight

<div>DeepLight AI is a specialist AI and data consultancy with extensive experience implementing intelligent enterprise systems across multiple industries, with particular depth in financial services and banking. Our team combines deep expertise in data science, statistical modeling, AI/ML technologies, workflow automation, and systems integration with a practical understanding of complex business operations.
We are looking for a Data Assurance Lead to serve as the ultimate guardian of data trust across our clients' complex Lakehouse environments. In this high-impact consultancy role, you won't just monitor data; you will design, implement, and operationalize a robust Data Assurance Framework from the ground up. Utilizing Soda Core across the Medallion architecture (Bronze, Silver, Gold), you will define rigorous quality rules, automate data contracts, and integrate scorecards into OpenMetadata.
As a consultant, you are much more than a technical expert; you are a strategic advocate for data reliability. You must possess the communication mastery to &quot;sell&quot; the value of data assurance to stakeholders, lead cross-functional squads through aggressive migration targets, and embed a culture of quality within AWS Glue and Data Factory workflows. If you have 8+ years of experience&mdash;ideally within the Financial Services or Banking sectors&mdash;and thrive in fast-paced, Agile environments where you can automate the complex and influence the senior-most stakeholders, this is your next challenge.
Your responsibilities as the Data Assurance Lead include:<ul>
<li>
Data Quality Framework Implementation</li>
<li><ul><li>Implement Soda Core data quality checks across all Medallion layers (Bronze, Silver, Gold).</li>
<li>Define and maintain a data quality rules library, covering:</li>
<li><ul><li>Schema validation (completeness, uniqueness, data types)</li>
<li>Business rule validation (referential integrity, value ranges)</li>
<li>Reconciliation checks (source-to-target, row counts, checksums)</li>
<li>Freshness and timeliness SLAs as per data contracts 
</li></ul></li></ul></li><li>Automation &amp; Governance</li>
<li><ul><li>Implement automated data contracts using Soda and secure sign-off with producers and consumers.</li>
<li>Create automated validation and reconciliation processes.</li>
<li>Establish data quality scorecards in OpenMetadata, integrated with Soda.</li>
<li>Retrofit assurance checks across all live data flows.</li>
<li>Develop automated regression test suites for critical flows. 
</li></ul></li><li>Monitoring &amp; Incident Management</li>
<li><ul><li>Configure data quality alerts and thresholds.</li>
<li>Define escalation procedures for data incidents.</li>
<li>Collaborate with operational teams for alerting and monitoring.</li>
<li>Analyze data issues, implement countermeasures, and optimize check performance. 
</li></ul></li><li>Collaboration &amp; Training</li>
<li><ul><li>Work closely with Data Factory squads to embed data quality best practices.</li>
<li>Provide QA on Glue jobs to ensure compliance with the assurance framework.</li>
<li>Maintain comprehensive documentation and runbooks.</li>
<li>Train teams on data quality standards and tools.</li></ul></li> 
</ul> 
As an AI consultancy, our greatest asset is the expertise of our people. 
 
While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight. 
 
We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills. 
 
You will be the face of our firm, tasked with building trust, articulating the &quot;why&quot; behind your technical decisions, and effectively &quot;selling&quot; your vision to high-level stakeholders. 
 
If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in.
Requirements
To be successful in this role, you should have:<ul>
<li>
strong experience with data quality frameworks and tools (Soda Core or similar).</li>
<li>hands-on experience with Lakehouse architectures and Medallion design.</li>
<li>proficiency in AWS services (S3, Glue, Athena) and data validation techniques.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>8+ years experience in data engineering or data quality roles, with at least 3 years in data assurance leadership.</li>
</ul>
You will also have experience in:<ul>
<li>
identifying ways to automate their work / repetitive tasks.</li>
<li>dealing with data contracts, metadata management, and lineage tools (OpenMetadata preferred).</li>
<li>building automated validation and reconciliation pipelines.</li>
<li>communicating and stakeholder management.</li>
<li>leading cross-functional initiatives and drive adoption.</li>
<li>working in a fast-paced environment and deliver aggressive migration targets.</li>
<li>working with Jira and agile way of working.</li>
</ul>
Benefits
Working with Deeplight, you will have access to our great benefits which include:<ul><li>Competitive salary and performance bonuses</li><li>Comprehensive health insurance</li><li>Professional development and certification support</li><li>Opportunity to work on cutting-edge AI projects</li><li>Flexible working arrangements</li><li>Career advancement opportunities in a rapidly growing AI company</li></ul>
This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.
At DeepLight AI, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.
Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.
If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.</div>

Data Assurance Lead

KELVIN CATERING SERVICES & FACILITIES MANAGEMENT (EMIRATES) LLC

<div>
 
 Job Description
 
 
 
 
 Key Objectives
 
 
 
 <ul>
 <li>
 Establish robust quality and assurance frameworks across all catering operations
 </li>
 <li>
 Develop and implement Standard Operating Procedures (SOPs)
 </li>
 <li>
 Implement and monitor Service Level Agreements (SLAs)
 </li>
 <li>
 Drive process improvement using Lean / Six Sigma (DMAIC) methodologies
 </li>
 <li>
 Ensure contract compliance, cost control, and service consistency across all ADNOC sites
 </li>
 <li>
 Enhance customer satisfaction and employee experience
 
 
 </li>
 </ul>
 
 Key Roles &amp; Responsibilities
 
 
 
 
 Quality, Process &amp; Governance
 
 
 
 <ul>
 <li>
 Develop, document, and maintain clear SOPs for all catering support and operational activities
 </li>
 <li>
 Conduct process mining and mapping to document &ldquo;as-is&rdquo; and improve workflows
 </li>
 <li>
 Implement and manage SLA frameworks for internal and external stakeholders
 </li>
 <li>
 Define KPIs, accountability matrices, and performance metrics
 </li>
 <li>
 Apply Lean / Six Sigma (DMAIC) principles to reduce waste, errors, and inefficiencies
 </li>
 <li>
 Ensure consistent service quality across 140+ ADNOC sites
 
 
 </li>
 </ul>
 
 Operations &amp; Contract Management
 
 
 
 <ul>
 <li>
 Manage and verify approximately 350 Release Orders (ROs) per month
 </li>
 <li>
 Review and approve daily catering task orders, minor works, and local maintenance orders
 </li>
 <li>
 Administer catering service contracts and ensure compliance with contractual terms
 </li>
 <li>
 Evaluate contractor performance and recommend contract amendments or renewals
 </li>
 <li>
 Conduct contractor pre-qualification and maintain performance records
 </li>
 <li>
 Supervise contracts related to catering, commissariat services, and drinking water supply
 
 
 </li>
 </ul>
 
 Catering Operations Oversight
 
 
 
 <ul>
 <li>
 Ensure smooth catering operations, adequate stock levels, and proper stock rotation
 </li>
 <li>
 Oversee food quality, hygiene standards, and compliance with contract specifications
 </li>
 <li>
 Direct menu planning to ensure variety, nutrition, and quality
 </li>
 <li>
 Assist in food &amp; beverage menu development and special event catering
 </li>
 <li>
 Plan and execute special banquets, VIP functions, Ramadan services, and corporate events
 </li>
 <li>
 Supervise catering management team members and ensure effective workforce deployment
 
 
 </li>
 </ul>
 
 Health, Safety &amp; Compliance
 
 
 
 <ul>
 <li>
 Liaise regularly with the Occupational Health Department
 </li>
 <li>
 Implement and monitor HACCP and all food safety, hygiene, and HSE requirements
 </li>
 <li>
 Conduct regular onshore and offshore inspections
 </li>
 <li>
 Ensure full compliance with ADNOC HSE standards and regulatory guidelines
 
 
 </li>
 </ul>
 
 Customer &amp; Employee Experience
 
 
 
 <ul>
 <li>
 Interact with clients to gather requirements and oversee food presentation and service
 </li>
 <li>
 Address employee feedback, comments, and complaints with immediate corrective actions
 </li>
 <li>
 Use customer feedback, journey mapping, and sentiment analysis to drive service improvements
 
 
 </li>
 </ul>
 
 Business Support &amp; Development
 
 
 
 <ul>
 <li>
 Support the transition to a Revenue Center model
 </li>
 <li>
 Assist in business development initiatives related to catering services
 </li>
 <li>
 Provide input on pricing strategies, budgeting, and cost optimization
 </li>
 <li>
 Plan and negotiate procurement of catering equipment and furniture
 </li>
 <li>
 Support mobilization of systems, staff, and equipment for catering services
 
 
 </li>
 </ul>
 Job Requirements
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Preferably a Master&rsquo;s Degree in a relevant field (Quality, Operations, Hospitality, Facilities Management, or Engineering)
 
 
 </li>
 </ul>
 
 Professional Experience
 
 
 
 <ul>
 <li>
 Minimum 5&ndash;7 years of direct experience in a Senior Quality Control or Quality Assurance role
 </li>
 <li>
 Proven experience in catering, hospitality, facilities management, or large-scale service contracts
 </li>
 <li>
 Strong exposure to multi-site operations (onshore &amp; offshore preferred)
 </li>
 <li>
 Demonstrated experience in SOP development, SLA management, and process improvement
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong knowledge of quality assurance frameworks and auditing
 </li>
 <li>
 Experience with Lean / Six Sigma / DMAIC methodologies
 </li>
 <li>
 Contract administration and contractor performance management
 </li>
 <li>
 Excellent stakeholder management and communication skills
 </li>
 <li>
 Strong analytical, reporting, and problem-solving abilities
 </li>
 <li>
 High attention to detail and compliance mindset
 </li>
 </ul>
</div>

Senior Quality & Assurance Controller- Catering Services

OTANTIK CAFE AND RESTAURANT LLC

Key responsibilities<ul><li>Program development: Creating and implementing food safety and quality assurance programs, policies, and procedures.</li><li>Auditing and compliance: Conducting internal and external audits of facilities and processes to ensure compliance with government regulations and company standards.</li><li>Risk management: Identifying risks in the production and supply chain and developing strategies to mitigate them.</li><li>Staff training: Providing training to other staff members on quality and safety protocols.</li><li>Monitoring and reporting: Monitoring production processes to ensure standards are met, and documenting results.</li><li>Corrective actions: Managing and tracking corrective actions when non-compliance issues are identified.</li></ul>Essential skills<ul><li>Attention to detail: A keen eye for spotting potential quality issues.</li><li>Analytical thinking: The ability to analyze data and identify trends or problems.</li><li>Communication: Clearly communicating standards, issues, and training materials.</li><li>Technical expertise: Knowledge of food safety standards, regulations, and quality control methods.</li><li>Problem-solving: Identifying the root cause of issues and finding effective solutions.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

F & B Quality Assurance Specialist

GAL Global Aerospace Logistics

You need to Login or Register to be able to apply for jobs on our site.We are an Emirati company focused on creating a balanced, expert workforce, specialising in aviation services, for the UAE. Come join us today! Overview The Quality Assurance Officer (QAO) will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the GAL QA Manager and/or Aviation Directorate in accordance with AFAD Technical Affairs Directorate regulations to ensure contractual requirements are being maintained. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI's) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program. Responsibilities <ol><li>Responsible for supporting the aviation maintenance site auditing scheduled as defined in the GAL maintenance contract.</li><li>Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.</li><li>Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.</li><li>Carry out compliance audits for both GAL as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.</li><li>Performs statistical analysis, data analysis and monthly reporting to the management team.</li><li>Oversees and monitors the development and implementation of the continual improvement program in collaboration with the management team.</li><li>Recommends changes to the documented quality management system based on experience and data analysis through monthly information.</li><li>Maintains a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.</li><li>Maintains familiarization and ability to comprehend and understand various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.</li><li>Must be able to travel between maintenance sites and headquarters.</li></ol>

Officer - Quality Assurance

<div>Title:
QA/QC Electrical and Instrumentation Engineer
Job Title: E &amp; I Engineer, Quality Assurance
Job Description &ndash; Provides support to the Project Quality Manager in delivering the project quality management system.
Reports to the Project Quality Manager and has a reporting line to the Quality Assurance Discipline Manager.
Roles and Responsibilities:
<ul><li>Review and support for developing and implementing quality management systems, standards (ISO 9001), and procedures.</li><li>
Conduct internal/external audits and support compliance with quality management systems.</li><li>
Evaluate suppliers, develop and review quality plans, and drive improvements in the supply chain.</li><li>
Preparation of QA/QC inputs to the RFQs and POs</li><li>
Managing the Quality input to pre-PO award bid review and clarification activities.</li><li>
Managing the Quality input to Supplier documentation review activities.</li><li>
Facilitate the completion of criticality ratings</li><li>
Liaison with systems and fabrication quality manager and subcontractors quality</li><li>
Review material requestions for E&amp;I materials, equipment, and site installations (cabling, panels, instruments).</li><li>
Review supplier and subcontractor quality plans, procedures and Inspection &amp; Test Plans (ITPs) for E&amp;I systems.</li><li>
Check and ensure supplier quality requirements for each package / POs is aligned with Criticality Rating Inspection procedures.</li><li>
Review loop checks, continuity, insulation resistance, and calibration tests.</li><li>
Review of the TPI stage inspection and FAT reports.</li><li>
Ensure Inspection Release Note -IRN is released as per project requirements.</li><li>
Verify compliance with project specifications, codes (BS, IEC), and quality standards (ISO 9001).</li><li>
Prepare daily/weekly quality reports and Non-Conformance Reports (NCRs).</li><li>
When required, Witness Factory Acceptance Tests (FATs) and Site Acceptance Tests (SATs)</li><li>
Review E&amp;I drawings (SLDs, panel layouts, P&amp;IDs).</li><li>
Coordinated with Third-Party Inspectors (TPI) for inspection scheduling and follow-up on inspection reports.</li></ul>
Skills and experience:
<ul><li>Minimum 10 years Quality Management experience within the oil and gas industry</li><li>
Ability to work under pressure and to tight deadlines</li><li>
Must be proactive and possess good inter personnel skills</li><li>
Excellent organizational and communication skills</li><li>
Proficient in English language</li></ul>
Educational experience:<ul><li>
Degree educated, preferred or equivalent work experience</li><li>
Professional Accreditation preferred</li><li>
Successful completion of ISO 9001:2015 quality auditor training or transition course, preferred.</li></ul></div>

QA/QC Electrical and Instrumentation Engineer

Explore 1011+ Quality assurance manager in Abu Dhabi United Arab Emirates this January. Find roles across top companies and apply now to boost your career.