project manager

marketing manager

qa/qc engineer

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quality assurance manager

SHAANXI CONSTRUCTION ENGINEERING GROUP CORPORATION LIMITED DUBAI BRANCH

Shaanxi Construction Engineering Group Corporation is currently hiring an experienced QA/QC Manager to join our prestigious project located in Dubai Island, UAE. We are seeking a highly qualified professional with a minimum of 10 years of experience in quality assurance and quality control within the construction industry, preferably in large-scale civil and infrastructure projects. The ideal candidate should possess strong knowledge of ISO standards, project specifications, quality management systems, inspection procedures, and material testing requirements. Responsibilities include developing and implementing QA/QC policies, supervising inspection activities, coordinating with consultants and clients, and ensuring all works comply with contractual and regulatory requirements. The candidate must demonstrate excellent leadership, communication, and documentation skills to manage a team and maintain high construction quality standards. This is an excellent opportunity to be part of a leading international construction company known for its excellence, commitment, and innovation.Job Type: Full-time

QA/QC manager

QUICK PLUS FOR CORPORATE SERVICES PROVIDERS EST.

We are looking for a Quality Assurance Assistant to lead our Quality team and drive continuous improvement in customer experience.Job Description for Quality Assurance AssistantThe Assistant Manager &ndash; Quality Assurance is responsible for managing and improving the quality assurance function within the organisation. This includes overseeing QA staff, monitoring team performance, ensuring adherence to service standards, and contributing to customer satisfaction through process enhancements. The role requires strong leadership, analytical, and communication skills to drive quality initiatives and partner with training and operations for continuous improvement.Key Responsibilities:Team Leadership &amp; Supervision:Supervise QA Analysts and Executives, ensuring effective call evaluations, coaching, and feedback delivery.Call Quality Monitoring &amp; Evaluation:Oversee evaluation of live/recorded calls, ensuring scoring is fair, consistent, and in alignment with the organization&rsquo;s quality framework.Quality Calibration &amp; Standardization:Lead regular calibration sessions with QA, Operations, and Training teams to ensure alignment in scoring and expectations.Performance Reporting &amp; Analysis:Develop and review QA reports, dashboards, and KPIs to assess agent and campaign performance trends.Process &amp; Compliance Oversight:Ensure agents are adhering to company scripts, compliance regulations, and customer service standards.Training &amp; Development Support:Identify training gaps from QA findings and work closely with the Training Team to enhance onboarding and refreshers.Customer Experience Improvement:Analyze customer feedback and QA scores to recommend and implement strategies for improving the overall customer journey.Documentation &amp; SOP Maintenance:Update QA evaluation forms, scorecards, SOPs, and audit checklists in collaboration with the Quality Manager.Department Communication:Collaborate with Operations Managers, Team Leaders, and Trainers to resolve quality issues and align on improvement plans.Qualifications &amp; Skills:<ul><li>3&ndash;5 years of experience in Quality Assurance in the call center industry, with at least 1 year in a supervisory or assistant role.</li><li>Strong leadership and people management skills.</li><li>Proficient in QA tools, CRM systems, and MS Office (especially Excel and PowerPoint).</li><li>Excellent analytical and problem-solving abilities.</li><li>Strong verbal and written communication skills.</li><li>High attention to detail with a process-oriented mindset.</li></ul>Job Type: Full-timePay: AED4,500.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Have you previously worked in a Call Center or Customer Service?</li></ul>Experience:<ul><li>Quality Assurance: 1 year (Required)</li></ul>

Quality Assurance Assistant

GRID

<div>
 
 Grid Properties is a leading real estate company in the UAE, specializing in innovative, high-quality residential and commercial projects. We are committed to delivering excellence in design, construction, and customer experience
 
 
 
 
 
 
 Role Overview
 
 
 
 The QA/QC Manager will be responsible for developing, implementing, and managing quality assurance and quality control systems across Grid Properties&rsquo; projects. The role ensures compliance with
 
 ISO standards
 
 , local regulations, and company policies, while upholding the highest standards of construction quality.
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop, implement, and monitor
 
 QA/QC policies, procedures, and manuals
 
 in line with ISO standards.
 </li>
 <li>
 Ensure all projects adhere to
 
 quality management systems
 
 , statutory requirements, and client expectations.
 </li>
 <li>
 Oversee inspection and testing activities for civil, architectural, and MEP works.
 </li>
 <li>
 Conduct
 
 internal audits
 
 and coordinate with external auditors for ISO certification and renewals.
 </li>
 <li>
 Manage material submittals, approvals, and ensure compliance with project specifications.
 </li>
 <li>
 Lead QA/QC teams in conducting inspections, site surveillance, and ensuring corrective actions are implemented.
 </li>
 <li>
 Liaise with contractors, consultants, and internal stakeholders to resolve quality-related issues.
 </li>
 <li>
 Provide technical guidance, training, and mentoring to site QA/QC engineers and inspectors.
 </li>
 <li>
 Prepare and submit
 
 QA/QC reports, NCRs, and corrective/preventive action plans
 
 .
 </li>
 <li>
 Drive continuous improvement initiatives in construction processes and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Civil Engineering
 
 .
 </li>
 <li>
 
 8+ years of experience
 
 in QA/QC within the real estate or construction industry in the UAE/GCC.
 </li>
 <li>
 Strong knowledge of
 
 ISO 9001 standards
 
 and quality management systems.
 </li>
 <li>
 Proven track record of managing QA/QC in large-scale residential and commercial developments.
 </li>
 <li>
 Excellent understanding of UAE building codes, regulations, and international best practices.
 </li>
 <li>
 Strong leadership, communication, and problem-solving skills.
 </li>
 <li>
 ISO Lead Auditor certification (preferred).
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Opportunity to be part of a growing and innovative real estate company.
 </li>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Career growth and professional development within a dynamic environment.
 </li>
 </ul>
</div>

QA/QC Manager

Kleindienst Group

<div>
 
 
 Role:
 
 
 
 You will oversee the quality assurance and quality control aspects of our hotel construction projects located on a World Islands in Dubai. The successful candidate will ensure that all construction activities comply with applicable standards, specifications, and client expectations, particularly in delivering high-end resort and hospitality facilities. This is a critical role requiring a proactive, hands-on leader with experience in fast-paced island environments and remote project logistics.
 
 
 
 
 
 
 Responsibilities
 
 
 <ol>
 <li>
 Provide management representatives function in implementing ISO 9001 quality system within the company.
 </li>
 <li>
 Monitoring and reviewing the effectiveness of the implementation of quality systems with Managing Director periodically to identify and implement improvement to the business.
 </li>
 <li>
 Assessing need for each new project and developing project quality control plans and assigning QA/QC staff on full time or visiting basis.
 </li>
 <li>
 Effective supervision of QA/QC department staff assigned to various sections and project sites.
 </li>
 <li>
 Carry out trend of NCRs and observations from audit and project NCRs.
 </li>
 <li>
 Set up company quality objectives &amp; targets for business units and monitor/follow-up the effective implementations.
 </li>
 <li>
 Assist project team in the review and auditing of quality process for inhouse and subcontracted works.
 </li>
 <li>
 Conducting and facilitating necessary trainings on Quality aspects in project.
 </li>
 <li>
 Liaise with the Quality representative of the Clients.
 </li>
 <li>
 Establishment of inspection procedures and Quality control checkpoint for each critical activities in coordination with site team.
 </li>
 <li>
 Liaise with site team for the closure of client/consultant identified non conformances and taking necessary corrective actions.
 </li>
 <li>
 Liaise with site team and technical team to ensure that all materials and equipment incorporated into permanent construction are in compliance with the contract requirements.
 </li>
 <li>
 Arrange quality improvement talk/technical briefing in coordination with Project Managers/Field Engineers and maintain records.
 </li>
 </ol>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering.
 </li>
 <li>
 10 -15 years of experience as a QA/QC Manager within the construction industry.
 
 Experience in managing Hotel projects is mandatory.
 
 </li>
 <li>
 Proven track record of implementing quality systems and managing QA/QC teams.
 </li>
 <li>
 Strong knowledge of ISO standards and quality management systems.
 </li>
 <li>
 Excellent leadership and communication skills.
 </li>
 <li>
 Analytical thinking with attention to detail.
 </li>
 <li>
 Proficiency in quality management software and tools
 </li>
 </ul>
 
 
</div>

QA QC Manager (Arabic Speaker)

Marriott International

<div>Additional Information 
Job Number25150629 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationJW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY
Implements quality assurance processes and verifies training and development activities are strategically linked to the company&rsquo;s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.
CANDIDATE PROFILE
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major.</li>
<li>Minimum 4 years of experience in Food &amp; Beverage and/or Front Office operations within an international luxury hospitality brand.</li>
<li>Knowledge of Forbes Travel Guide and/or Leading Quality Assurance (LQA) standards is required.</li>
<li>Proven track record of delivering exceptional guest experiences aligned with luxury service standards.</li>
<li>Ability to train and mentor operational teams on service excellence and brand standards.</li>
<li>Flexibility to work in a dynamic, fast-paced environment with a focus on continuous improvement.</li>
</ul>OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major.</li>
<li>Minimum 2 years of experience in Food &amp; Beverage and/or Front Office operations within an international luxury hospitality brand.</li>
<li>Knowledge of Forbes Travel Guide and/or Leading Quality Assurance (LQA) standards is required.</li>
<li>Proven track record of delivering exceptional guest experiences aligned with luxury service standards.</li>
<li>Ability to train and mentor operational teams on service excellence and brand standards.</li>
<li>Flexibility to work in a dynamic, fast-paced environment with a focus on continuous improvement.</li>
</ul>CORE WORK ACTIVITIES
Experience and Culture:
<ul><li>Conducts departmental trainings for operational teams ensuring compliance with Brand, Forbes and LQA standards.</li>
<li>Supports operational teams in creating unique experiences throughout guest journey.</li>
<li>Introduces new associates to the foundations of exceptional service, brand programs and quality processes.</li>
<li>Drives the culture of creating meaningful moments for the guests through &ldquo;Moments of Marquis&rdquo; program.</li>
<li>Maintains awareness on the training tools and resources available through communication via Daily Rehearsal.</li>
</ul>Assists Director of Quality with:
Quality Assurance:
<ul><li>Conducts experience audits and assessments by performing regular site visits, mystery shopper programs, or interviews to evaluate experience delivery and review feedback from guests, associates, and stakeholders.</li>
<li>Collaborates with cross-functional teams by working with operations, HR, marketing, and leadership to embed culture and experience goals across departments.</li>
<li>Reports and communicates outcomes to the leadership.</li>
<li>Familiarizes associates with the quality reports and how to spot trends in their work areas and initiate root cause analysis.</li>
</ul>Managing Quality Tools
<ul><li>Ensures that management practices at all levels are aligned with quality tools.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.</li>
</ul>Managing Guest Experience
<ul><li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to guest feedback received via post-stay surveys and online reviews.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li>
<li>Creates an atmosphere in all properties that meets or exceeds guest expectations.</li>
</ul>Managing and Conducting Human Resources Activities
<ul><li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li>
<li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li>
<li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li>
<li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li>
<li>Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li>
<li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li>
<li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary</li>
</ul>Executing Quality Training Programs
<ul><li>Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.</li>
<li>Develops specific training designed to improve service performance.</li>
<li>Drives brand values and philosophy in all training and development activities.</li>
<li>Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.</li>
<li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li>
<li>Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.</li>
</ul>Managing Quality Tools
<ul><li>Verifies that management practices at all levels are aligned with quality tools.</li>
<li>Verifies the tools for continuous improvements are in place and being utilized.</li>
<li>Uses data collection methods to identify, compile, display, track, and analyze defect trends.</li>
</ul>Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.</li>
<li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).</li></ul> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Quality and Brand Experience Manage

SYSTRA

<div>:
<div>
SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</div><div>
For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</div>
Context:

Quality Manager
Missions/Main Duties:
<ul><li>Develop, implement, and maintain the Project Quality Management Plan (QMP), in compliance with international standards (e.g., ISO 9001), client requirements, and local regulations.</li><li>
Oversee all QA/QC activities for engineering, procurement, construction, and commissioning phases.</li><li>
Monitor compliance with contractual specifications, relevant codes, and industry best practices.</li><li>
Ensure effective coordination between project stakeholders, including consultants, contractors, and government authorities.</li><li>
Conduct regular audits and inspections of construction sites, design deliverables, and project documentation.</li><li>
Lead root cause analysis and drive corrective and preventive actions for non-conformities.</li><li>
Review and approve method statements, inspection and test plans (ITPs), and materials approvals.</li><li>
Prepare and present quality reports, KPIs, and progress summaries to senior management and clients.</li><li>
Manage training and awareness programs for project teams on QA/QC systems and processes.</li><li>
Provide expert advice on quality issues, risk management, and continual improvement initiatives.</li><li>
Liaise with client representatives and regulatory bodies regarding quality issues and project compliance.</li><li>
Support the handover and close-out process by validating as-built documentation and final quality records.</li></ul>
Profile/Skills:

Education: Bachelor&rsquo;s degree in Engineering, Construction Management, or a related discipline.
Background:<ul><li>
Minimum 15 years of progressive experience in QA/QC management for major infrastructure projects, with a strong emphasis on rail or transportation sectors.</li><li>
Previous experience in high-speed rail projects (preferred).</li><li>
Thorough knowledge of international and UAE local quality standards, regulations, and best practices.</li><li>
Hold relevant certifications (e.g., ISO 9001 Lead Auditor, IRCA, PMI-QMP, etc.).</li><li>
Proven leadership, communication, and stakeholder management abilities.</li><li>
Strong analytical, problem-solving, and organisational skills.</li><li>
Fluent in English.</li><li>
Proficient in MS Office, QA/QC software, and document management systems.</li><li>
Ability to work in a multicultural, fast-paced project environment.</li><li>
Preferably with GCC and UAE Experience.</li></ul>
:
<div>
Systra is an equal opportunities company; this position is open to all applicants.</div></div>

Quality Manager

Gill Smart

ob Description:We are currently hiring an experienced QA/QC Manager to join a prestigious project in the Oil &amp; Gas sector. This role offers an exciting opportunity for qualified professionals to be part of a dynamic and fast-paced environment focused on safety, compliance, and quality excellence.Key Responsibilities:<ul><li>Oversee all QA/QC operations related to construction and engineering activities.</li><li>Develop and implement quality control procedures and systems.</li><li>Conduct internal audits and ensure compliance with international standards.</li><li>Coordinate with project managers, engineers, and third-party inspectors.</li><li>Prepare quality documentation and reports.</li><li>Identify quality issues and drive continuous improvement initiatives.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Civil Engineering.</li><li>Minimum 10 years of experience in QA/QC within the Oil &amp; Gas industry.</li><li>Strong knowledge of international quality standards and best practices.</li><li>Proven leadership and communication skills.</li><li>Willingness to relocate or work internationally if required.</li></ul>Benefits:<ul><li>Competitive salary (based on experience)</li><li>Career growth opportunities in a leading global project</li><li>Exposure to international work standards and practices</li></ul>Job Types: Full-time, PermanentPay: AED14,000.00 - AED16,000.00 per month

QA/QC Manager- OIL AND GAS

Explore 3565+ Quality assurance manager in Dubai this October. Find roles across top companies and apply now to boost your career.