qa/qc engineer

assistant manager

production manager

maintenance manager

qa/qc inspector

quality assurance manager

Ghobash Group

Quality Assurance Management <ul> <li>Oversee maintain and continuously improve the QMS covering all GxP and healthregulated activities related to the storage distribution and commercialization of healthcare products within the UAE ensuring compliance with MOH GDP and principal company requirements.</li> <li>Lead the QA team in implementing and maintaining quality systems procedures and documentation aligned with regulatory and corporate policies.</li> <li>Develop implement and enforce Quality Assurance standards and SOPs ensuring operational alignment and readiness for inspections by regulatory authorities and principal company auditors.</li> <li>Oversee all QMS activities including CAPAs deviations / investigations change control document control and product release according to partner and regulatory obligations.</li> <li>Implement and manage best practice systems across all warehouse and distribution operations covering delivery storage temperature control expiry management damage handling and disposal ensuring adherence to quality and regulatory standards.</li> <li>Monitor temperature control mechanisms within the warehouse ensuring operations stay within validated parameters and defined guidelines.</li> <li>Ensure compliance with Good Distribution and Storage Practice (GDSP) guidelines as issued by MOH fostering operational excellence across the supply chain.</li> <li>Collaborate with crossfunctional teams to ensure qualityrelated contractual obligations are fulfilled across business partners vendors and internal functions.</li> <li>Oversee the qualification process of vendors verifying their quality systems and compliance with GDP regulatory and contractual requirements.</li> <li>Manage and oversee internal and external audits ensuring inspection readiness facilitating successful inspections by MOH Municipality Quality Assurance and principal companies and minimizing the risk of violations or penalties.</li> <li>Facilitate and conduct training programs providing tools techniques and guidance to ensure the team achieves and sustains high quality standards and regulatory compliance.</li> <li>Monitor and report quality metrics to senior management providing insights and recommendations to support quality improvement and decisionmaking.</li> <li>Identify and report quality violations lead root cause investigations and implement effective corrective and preventive actions (CAPAs) to address nonconformances.</li> <li>Ensure timely accurate submissions of regulatory filings and reports maintaining strict adherence to deadlines and compliance requirements.</li> <li>Manage all Quality Agreements with business partners and vendors ensuring their validity continuous updates and relevance.</li> <li>Oversee the execution of the Individual Training Program to maintain continuous qualification of employees in accordance with regulatory and corporate standards.</li> <li>Adequately identify assess and manage quality risks escalating issues to senior management where necessary.</li> <li>Oversee the efficient management of product recalls returns and destruction including regulatory notifications dispatch of recall letters to pharmacies and coordination with MOH approval and collection processes in line with internal SOPs.</li> </ul> Imports Exports & Logistics <ul> <li>Import and Export permit and approval for shipment release from MOH</li> <li>Follow up with Logistics department for any import permit requirement</li> <li>Communicate with principal companies for the required documents</li> <li>Coordinate with the regulatory department to ensure the required documents are attached before submission for registration (valid registration certificate packing list etc.)</li> <li>Coordinate with Head of Import / Export at MOH for timely approval.</li> <li>Ensure that all the required documents are attached with the import permit before signing (valid registration certificate packing list)</li> <li>Ensure physical verification of the shipment as per the import permit and supplier invoice (item description quantity batch number expiry date etc.) before MOH release submission</li> <li>Submission of release form along with supplier invoice and a sample from each batch for MOH release approval</li> <li>Reexport any item or shipment rejected by MOH and liaise with MOH officials</li> <li>Update Logistic team on products for shipment.</li> <li>Receive dispatch report from the Quality Officer and ensure timely deliveries</li> <li>Ensure the cold storage goods are received by customers in good quality as per the international quality procedure and MOH policy</li> <li>Monitor Semi controlled goods from the stage of importation to dispatch ensuring all records are uptodate as per MOH and DOH requirements and submit monthly reports to MOH.</li> <li>Receive periodic customer complaint report and ensure necessary actions are taken to enhance customer satisfaction</li> <li>Receive and review the report of expired / near expiry items from QA Officer / Assistant</li> <li>Ensure that the expired / near expiry goods (within 3 months) have been kept aside of shelves and Oracle is updated with the new location details</li> <li>Coordinate with the Department Managers Finance Principal companies and MOH for necessary approvals to disposeoff expired / near expiry items</li> </ul> Relationship Management <ul> <li>Establish healthy & effective relationship with all concerned personnel at MOH.</li> <li>Maintain professional relationship with regulatory authorities</li> <li>Communicate with regulatory bodies in Ministry of Health to facilitate successful product launch.</li> <li>Ongoing visits and intensive call to all concern people</li> </ul> Qualifications <ul> <li>Bachelors or masters degree in pharmacy</li> <li>Certification in Supply Chain Management Quality Assurance Management or Lean Six Sigma is desirable.</li> <li>Certification in Supply Chain management / QA Management is desirable</li> </ul> Additional Information <ul> <li>Knowledge & experience of regulatory process</li> <li>Knowledge of MOH and government regulations relevant to ARABIAN ETHICALS products</li> <li>Experience in working with systems such as SAP / Oracle etc.</li> <li>Proficient in MS Office especially Excel and Power Point</li> <li>Language Skills : Fluency in English and Arabic</li> <li>Knowledge of quality processes standards and GMP</li> </ul> Experience Requirements <ul> <li>68 years of progressive experience in Quality Assurance within the pharmaceutical or healthcare industry.</li> <li>Minimum of 2 years in a management role leading QA teams or functions.</li> <li>Proven track record of managing quality systems regulatory inspections and audits (internal and external).</li> <li>Experience in developing implementing and managing process quality controls and designing and delivering training programs.</li> <li>Experience with ISO requirements and electronic Quality Management Systems (QMS) in pharmaceutical sector.</li> <li>Demonstrated ability to lead change influence stakeholders and drive continuous improvement initiatives.</li> </ul> Attributes and Behaviours <ul> <li>Strong knowledge of GMP GDP ICH guidelines and regulatory requirements applicable to pharmaceutical distribution and commercialization.</li> <li>Familiarity with MOH and government regulations relevant to healthcare products.</li> <li>Fluency in English and Arabic (written and spoken).</li> <li>Excellent leadership communication and problemsolving skills.</li> <li>Strong strategic mindset with a handson proactive approach to quality management.</li> <li>High attention to detail with strong analytical and organizational skills.</li> <li>Ability to work effectively in a fastpaced highly regulated environment managing ambiguity and multiple priorities.</li> <li>Strong customer service orientation and collaboration skills fostering positive working relationships with internal and external stakeholders.</li> </ul> Remote Work : No Employment Type : Fulltime Key Skills Quality Assurance,FDA Regulations,Food Industry,Food Safety Experience,ISO 9001,Quality Systems,Food Processing,Quality Control,Quality Management,QA / QC,Selenium,HACCP Experience : years Vacancy : 1

Quality Assurance Manager

Gill Smart

Quality ManagerLocation: (Specify Location) Job Type: Full-Time Experience Required: 15+ Years Industry: Construction / Infrastructure / Quality ManagementAbout the RoleWe are seeking an experienced Quality Manager to lead and oversee the quality assurance and quality control (QA/QC) functions for major infrastructure construction projects. The ideal candidate will have extensive experience ensuring compliance with project specifications, standards, and regulatory requirements, supported by a strong background managing quality on high-value projects.Key Responsibilities<ul><li>Develop, implement, and maintain project-specific Quality Management Plans, procedures, and systems.</li><li>Lead QA/QC teams and ensure construction activities meet required quality standards and contractual obligations.</li><li>Conduct inspections, audits, and reviews to ensure adherence to ISO 9001 and project requirements.</li><li>Identify quality issues, recommend corrective actions, and monitor closure of non-conformances.</li><li>Coordinate with contractors, consultants, and stakeholders to ensure consistent quality performance.</li><li>Prepare quality reports, dashboards, and documentation for senior management and project stakeholders.</li></ul>Minimum Requirements<ul><li>Minimum 15 years of experience in the construction of similar large-scale projects.</li><li>Experience serving as a Quality Manager (or equivalent) on at least five projects of similar value.</li><li>Valid ISO 9001 Auditor qualification or equivalent.</li></ul>Preferred Skills &amp; Attributes<ul><li>Strong understanding of construction processes, materials, and industry standards.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Proven ability to implement and manage quality systems in complex project environments.</li><li>Highly organized with excellent documentation and reporting capabilities.</li></ul>Job Types: Full-time, PermanentPay: AED20,000.00 - AED40,000.00 per month

Quality Manager

McDermott International, Ltd

<div>
 
 Job Description
 
 
 
 
 Job Overview:
 
 
 
 The Manager QHSES Assurance requires an in-depth understanding of QHSES Assurance concepts, theories, principles, and basic knowledge of other related disciplines. The Manager QHSES Assurance must be able to apply an understanding of the industry to improve effectiveness, provide guidance, and influence processes and policies for the QHSES Assurance discipline, as well as identify and resolve technical, operational, and organizational problems that impact effectiveness. The Manager QHSES Assurance impacts the level of service and the QHSES Assurance team&rsquo;s ability to meet quality and timeliness objectives. Decisions made by the Manager QHSES Assurance should be guided by policies, resource requirements, budgets, and the business plan.
 
 
 
 Responsibilities
 
 
 
 
 Essential Qualifications and Education:
 
 
 
 <ul>
 <li>
 Support the development and coordination of processes toward the new Management System (MS) setup and organization
 </li>
 <li>
 Aid the Global Director in establishing and maintaining the new MS as required by our business units globally
 </li>
 <li>
 Promote management system awareness by developing and managing an engagement plan for all functions and areas
 </li>
 <li>
 Participate and lead the initiatives being rolled out by the QHSES leadership team while bringing new initiatives to the team for consideration
 </li>
 <li>
 Conduct periodic reviews of the Management System Manual in line with the engagement plan, but also to address perceived Risk within the business
 </li>
 <li>
 Perform analysis and reporting of the performance results of audits and inspection of products (i.e., system nonconformities, opportunities for improvement, product nonconformities)
 </li>
 <li>
 Coordinate and prepare required inputs for Global Management reviews
 </li>
 <li>
 Participate in Business Improvement projects utilizing Lean and Six Sigma techniques
 </li>
 <li>
 Partner with functional process owners to drive major Quality Systems initiatives
 </li>
 <li>
 Translate concepts and information into simplified written and visual instruction or training material
 </li>
 <li>
 Uses stakeholder feedback to modify and improve solutions
 </li>
 <li>
 Own and lead the implementation, enforcement, and verification of compliance with all McDermott policies and procedures
 </li>
 <li>
 Ensure employees understand their responsibility and authority to effectively implement the requirements of all McDermott policies and procedures
 </li>
 <li>
 Ensure the timely completion of all mandatory training by themselves and their teams
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Key Tasks and Responsibilities:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in a relevant field of study
 </li>
 <li>
 Minimum of 10 years of related relative industry experience related to EPC construction or fabrication
 </li>
 <li>
 Possess ISO Auditor 9001, 14001, 18001, and other globally recognized Quality Management Systems, Internal Auditor training
 </li>
 <li>
 Possesses a strong understanding of Lean/Continuous Improvement concepts, principles, and practice
 </li>
 <li>
 Experience in Process Improvement
 </li>
 <li>
 Strong ability to communicate at all levels within the organization and the ability to summarize and explain complex technical situations
 </li>
 <li>
 Ability to understand and positively respond to organizational demands in a continuously changing business environment
 </li>
 <li>
 Demonstrating strong decision-making skills
 </li>
 <li>
 Strong analytical and organizational skills for evaluating trending data
 </li>
 <li>
 Ability to work as a team member as well as act as a team leader
 </li>
 <li>
 Must have strong interpersonal skills to work with other departments in a tactful and effective manner
 </li>
 <li>
 Communication and presentation skills, both written and spoken
 </li>
 <li>
 Computer literate in Microsoft programs: Word, Visio, PowerPoint, Excel, Project
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
 For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
 
 
</div>

Manager QHSES Assurance

SHREE R M B FOOD PRODUCT

Job Title: Quality Assurance (QA) &amp; Trainer &ndash; Call CenterReports To: Quality Manager / Operations ManagerJob SummaryWe are seeking a proactive and detail-oriented QA &amp; Trainer to ensure high-quality interactions and drive continuous improvement within our call center team. This role is responsible for monitoring and evaluating agent performance, providing constructive feedback, and conducting training sessions to enhance service delivery, compliance, and customer satisfaction.Key ResponsibilitiesQuality AssuranceMonitor inbound and outbound calls, chats, and emails to assess the quality of customer interactions.Evaluate agent performance based on call handling, communication skills, product knowledge, and adherence to process standards.Document findings and share detailed feedback with agents and supervisors.Identify performance gaps and recommend corrective actions or coaching opportunities.Maintain and update QA scorecards, evaluation sheets, and call calibration processes.Collaborate with Team Leaders and Operations Managers to ensure QA insights are implemented effectively.Track key quality metrics and generate periodic reports.Conduct new hire training for customer service agents, including product/process knowledge, soft skills, and system navigation.Develop and update training materials and e-learning content.Deliver refresher training and performance improvement programs based on QA findings.Work closely with leadership to identify training needs and design learning interventions.Measure training effectiveness through assessments, feedback, and performance metrics.QualificationsBachelor&rsquo;s degree in Business, Communication, or a related field (preferred).2+ years of experience in a call center QA or trainer role (BPO experience is an advantage).Strong knowledge of quality monitoring tools and performance metrics.Experience in designing and conducting effective training sessions.Excellent communication, presentation, and coaching skills.Analytical mindset with the ability to interpret data and identify trends.Proficiency in MS Office (Excel, PowerPoint) and CRM/call monitoring tools.Key CompetenciesAttention to detail and strong observation skills.Empathy and ability to deliver constructive feedback positively.Strong time management and organizational skills.Team-oriented with a passion for employee development.Adaptability in a fast-paced and evolving environment.Performance IndicatorsQA scores and accuracy rate.Agent performance improvement post-training.Training effectiveness and completion rates.Consistency in calibration with QA and Operations leadership.Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Quality Assurance (QA) & Trainer – Call Center

Dicetek LLC

<div>
 Overall responsibility of Quality Assurance Officer would be to independently handle and drive:
 
 
 
 Complaints Handling Quality Assurance
 
 
 
 <ul>
 <li>
 Conduct quality assurance checks on standards of complaints casework, correspondence, and handling
 </li>
 <li>
 Analyze complaints to ensure Policies and Standard Operating Procedures are followed, ensure communication with customers (verbal and written) is consistent and of high quality
 </li>
 <li>
 Analyze the accuracy of decision making by the complaint handling staff and rate the quality of resolution provided.
 </li>
 <li>
 Accompany evaluations with meaningful and constructive feedback
 
 
 </li>
 </ul>
 
 MIS And Reporting
 
 
 
 <ul>
 <li>
 Set up processes and systems to make working with data more efficient
 </li>
 <li>
 Research new ways to make use of data
 </li>
 <li>
 Present information generated from data to relevant stakeholders
 
 
 </li>
 </ul>
 
 Main Tasks
 
 
 
 <ul>
 <li>
 Review and verify whether the SRs are handled as per the set guidelines
 </li>
 <li>
 Identify areas of service opportunities/improvements required by the unit/ staff.
 </li>
 <li>
 Provide snapshot of the Service Quality score to all units involved in handling the SRs.
 </li>
 <li>
 Identify areas of opportunities/improvements.
 </li>
 <li>
 Document and provide support to business units through recommendations/feedback on performance measures/process.
 
 
 </li>
 </ul>
 Assist units for CRM changes, SLA, workgroup, routing, escalation and reporting.
 
 
 <ul>
 <li>
 Ensure data is stored in a usable manner having a clear audit trail
 </li>
 <li>
 Ensure availability of usable data upon business request
 </li>
 <li>
 Generate analytics on a regular basis to impact improvement of scores
 </li>
 <li>
 Develop tracking methodology to identify trends and improvement
 </li>
 <li>
 Ensure that all data is up to date
 </li>
 <li>
 Codes are working perfect to track data on a daily basis
 </li>
 <li>
 To be able to create new tools upon the needs of upcoming project
 </li>
 </ul>
</div>

Quality Assurance Officer

TXM Solutions

Head of Quality - Construction Dubai, UAE We are seeking an experienced Head of Quality to lead all Quality Assurance (QA) and Quality Control (QC) functions across our construction projects. This role is pivotal in ensuring projects meet ISO standards, achieve "Right First Time" delivery, and drive operational excellence through quality leadership and continuous improvement.Location: DubaiDepartment: Operations / QualityReports To: Operations Director Role Overview The Head of Quality will establish, implement, and oversee quality management systems across all construction activities. You'll ensure compliance with ISO 9001, ISO 14001, and ISO 45001 standards while promoting a culture of excellence, minimizing material wastage, and maintaining the highest construction quality standards. Key Responsibilities <ul><li>Develop and enforce construction quality standards aligned with ISO and industry best practices.</li><li>Conduct regular QA/QC site audits and ensure timely closure of non-conformances.</li><li>Manage and monitor performance of quality consultants and contractors.</li><li>Lead corrective and preventive actions (CAPA) to eliminate recurring issues.</li><li>Drive continuous improvement and cost-efficiency initiatives.</li><li>Ensure 100% compliance with client and regulatory inspections.</li><li>Lead, mentor, and train QA/QC teams to maintain a "Right First Time" culture.</li></ul> Requirements <ul><li>Bachelor's or Master's degree in Quality Management, Civil Engineering, or a related field.</li><li>10-15 years of proven QA/QC management experience in large-scale construction projects.</li><li>Strong knowledge of ISO 9001, 14001, and 45001 standards.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Proficiency in MS Office and quality management software.</li></ul> Seniority level Not Applicable Employment type Full-time Job function Quality Assurance and Management Industries Construction

Quality Lead

ALMIRAX REAL ESTATE BROKERAGE LLC

Responsibilities<ul><li>Experience with CRM platforms such as Salesforce or HubSpot</li><li>Strong skills in data analysis using MS Excel</li><li>Meticulous attention to detail and a methodical approach</li><li>Strong analytical and problem-solving abilities</li><li>Excellent written and verbal communication for feedback and reporting</li><li>Familiarity with local and national real estate laws, brokerage regulations, and transactional processes</li></ul>Requirements:<ul><li>Bachelor's degree in business administration, Real Estate, Law, or a related field</li><li>Exceptional proficiency in reviewing legal and transactional documents</li><li>3-6 years of experience in Quality Assurance, Compliance, or a similar auditing role</li><li>Must be located in commutable distance to Dubai, Dubai, United Arab Emirates</li></ul>Job Type: Full-time

Explore 4283+ Quality assurance manager in Dubai this November. Find roles across top companies and apply now to boost your career.

4283 quality assurance manager jobs IN Dubai

Quality Assurance Manager

Quality Manager

Manager QHSES Assurance

Quality Assurance (QA) & Trainer – Call Center

Quality Assurance Officer

Quality Lead

Quality Assurance Officer