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qa/qc coordinator - infrastructure design Jobs in Dubai

qa/qc coordinator - infrastructure design

quality assurance specialist

Azizi Developments

<div>
 Key Responsibilities:Implement and maintain the project&rsquo;s Quality Assurance and Quality Control (QA/QC) procedures.Ensure all construction activities comply with project specifications, industry standards, and regulatory requirements.Conduct regular site inspections and monitor construction quality across all stages.Review and approve material submittals, method statements, and inspection test plans (ITPs).Coordinate with contractors, consultants, and project stakeholders to resolve quality-related issues.Prepare QA/QC reports, NCRs (Non-Conformance Reports), and follow up on corrective actions.Ensure proper documentation and maintenance of quality records.Participate in internal and external audits as required.
</div>

QA/QC Engineer

Citi

<div>
 Individuals in Quality Assurance, Monitoring &amp; Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring &amp; testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
 
 
 
 Responsibilities
 
 :
 
 
 <ul>
 <li>
 Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
 </li>
 <li>
 Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
 </li>
 <li>
 Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
 </li>
 <li>
 Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
 </li>
 <li>
 Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring &amp; testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
 </li>
 <li>
 Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
 </li>
 <li>
 Have a good understanding of the Citi Risk &amp; control framework and the underlying fundamentals on Risk Management
 </li>
 <li>
 Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
 </li>
 <li>
 Participate in strategic initiatives for control performance enhancements
 </li>
 <li>
 Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
 </li>
 <li>
 Help in Control &amp; Monitoring Design Assessment (CMDA) meetings
 </li>
 <li>
 Help to identify any monitoring breaks and suggest enhancements
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
 
 
 </li>
 </ul>
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
 </li>
 <li>
 Ability to identify, measure, and manage key risks and controls.
 </li>
 <li>
 Strong knowledge in the development and execution for controls.
 </li>
 <li>
 Proven experience in control related functions in the financial industry.
 </li>
 <li>
 Proven experience in implementing sustainable solutions and improving processes.
 </li>
 <li>
 Understanding of compliance laws, rules, regulations, and best practices.
 </li>
 <li>
 Understanding of Citi&rsquo;s Policies, Standards, and Procedures.
 </li>
 <li>
 Strong analytical skills to evaluate complex risk and control activities and processes.
 </li>
 <li>
 Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
 </li>
 <li>
 Strong problem-solving and decision-making skills.
 </li>
 <li>
 Ability to manage multiple tasks and priorities.
 </li>
 <li>
 Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
 
 
 </li>
 </ul>
 
 Education
 
 :
 
 
 Bachelor's/University degree or equivalent experience
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Controls Governance &amp; Oversight
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Quality Assurance, Monitoring &amp; Testing
 
 
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 Time Type:
 
 
 
 Full time
 
 
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 Most Relevant Skills
 
 
 
 Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Quality Assurance, Monitoring & Testing Sr. Analyst (UAE Nationals Only) - DUBAI

The Emirates Group

Job Purpose At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting-edge information and technology team as Senior Quality Assurance Engineer As a Senior Quality Assurance Engineer you will Join our Quality Engineer ing team where quality lies at the heart of our brand. We value diverse perspectives backgrounds and ways of thinking and we are building a talented team of quality engineer s. Our team ensures software quality across the entire customer journey from ticket booking to the seamless delivery of ancillary services and the efficient operation of our airplanes. We employ a suite of testing tools and methodologies utilizing widely used frameworks and programming languages such as Java and Python along with innovative technologies essential for application development, testing and deployment. We implement CICD pipelines and follow DevSecOps practices dedicated to continuous improvement to enhance the customer experience. If you are passionate about shaping the future of quality engineer ing and contributing to the renowned success of Emirates, we invite you to apply and help to shape the future of Emirates Group <ul> <li> Work closely with project members, architects and software engineer s to understand the technical landscape and the context of deliveries to translate complex functional and non-functional requirements. </li> <li> Work closely with product owners to provide early feedback on any foreseen risks in the product requirements and design. </li> <li> Work with the Quality Engineer ing Chapter team to ensure non-production environments and test data are available, to support the complete set of testing activities across feature teams. </li> <li> Liaise with other release train teams to manage the testing of cross dependencies. </li> <li> Ensure Test Tools are configured correctly and accurately to support the collection of metrics for program and enterprise-wide dashboards. </li> <li> Support and guide Software Engineer s to write and maintain automated functional tests through continuous integration. </li> <li> Implement, maintain and adapt automation frameworks and test harnesses to ensure robust end to end tests. </li> <li> Facilitate the set up and adherence to Quality Gate requirements </li> </ul> Qualification To be considered for the role you must meet the below requirements <ul> <li> 3 years in Information Technology Degree or Honours or equivalent Degree in a relevant field such as Computer Science, Computational Mathematics, Computer Engineer ing or Software Engineer ing. </li> <li> Experience in quality engineer ing roles within a digital or ecommerce environment. </li> <li> Experience as a Software Quality Engineer ing lead or equivalent position looking after multiple products. </li> <li> Extensive hands-on experience with developing UI and API automation frameworks and familiar with common programming and scripting languages Java, Python, JS, C, Ruby, Perl, C languages. </li> <li> Automation frameworks experience using one or more of the following automation tools Selenium components, WebDriver Grid etc Protractor Jasmin Cucumber Gherkin JUnit TestNG </li> <li> Experience using git SCM tools GitHub or Bitbucket or similar tools CI tools like Jenkins, Azure, DevOps or equivalent and proficiency in at least 2 different programming languages utilising coding best practices and defining coding guidelines. </li> <li> Experience in providing product input on business process flows and scenario mapping for business solutions and being up to date with the latest testing and technology trends. </li> <li> Strong expertise with context driven and exploratory testing with practical experience of using a number of testing heuristics. </li> <li> </li></ul>

Senior Quality Assurance Engineer

Confidential Company

1. Conduct quality inspections during all stages of the production process and site installations; identify the root causes of any quality issues and take corrective actions to prevent recurrence, ensuring continuous improvement and reduction of quality problems. 2. Verify that manufactured products comply with approved drawings and specifications, both at the factory and subcontractor premises, to ensure the final product meets project requirements, while maintaining a log for quality monitoring. 3. Inspect the quality of purchased materials before placing them into inventory for use in production. 4. Organize and manage all stages of obtaining ISO certification, including developing processes, procedures, and workflows for both East and West divisions. 5. Visit project sites when required to coordinate site activities, ensure installation is performed as per project specifications, and meet project deadlines. 6. Strictly adhere to all procedures and comply with safety regulations and other company policies. 7. Adhere to company policies, guidelines, and the Code of Ethics. 8. Undertake any other duties as assigned from time to time as per business requirements. 9. Prepare periodic quality inspection and performance reports and submit recommendations for continuous process improvement to the management. 10. Conduct training and awareness sessions for workers and supervisors on approved quality standards and inspection procedures to ensure proper implementation across all production stages.

Quality Controller

Concentrix

<div>ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES
<ul><li>Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email.</li>
<li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners).</li>
<li>Participates in calibration sessions/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices.</li>
<li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes.</li>
<li>Maintains strong program knowledge base; basic understanding of client products, services and/or program strategies.</li>
<li>Makes recommendations for enhancements to training, processes or other areas to improve performance, removes customer effort and enhance the overall employees&rsquo; and customers&rsquo; experience.</li>
<li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.).</li>
<li>Prepare reports capturing service quality trends and variances for the team / department.</li>
</ul>CANDIDATE PROFILE
You have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the generation of solutions.<ul><li>
2+ years&rsquo; experience in a contact center environment with at least 1 year as a Quality reviewer, monitoring calls and providing feedback preferably for an inbound (voice) program preferably in real estate / travel sector.</li></ul><ul>
<li>A bilingual fluent English and Arabic speaker (ability to write, listen and speak needed).</li>
<li>Strong Communication and Interpersonal skills.</li>
<li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.</li>
<li>Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLA&rsquo;s, coaching, appraisals, etc.</li>
<li>Flexible to work in any schedule, nights, days and weekends with varying shifts or when covering another Quality Analyst as back-up.</li>
<li>Empathetic approach and mindset.</li>
<li>Genuine curiosity and desire to understand and to know why.</li>
<li>Proficiency with technology, especially computers, software applications, and phone systems.</li>
<li>Comfortable in working with individuals and team/s remotely.</li>
</ul>Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>

Quality Analyst - Contact Center ( Bilingual - English/ Arabic )

TÜV AUSTRIA UAE

&middot; Accreditation &amp; Quality Management:Coordinate and maintain international accreditation processes with the Quality Department. Ensure documentation and record control procedures are followed, and support procedural development across departments.&middot; Compliance &amp; Regulatory Affairs:Ensure adherence to confidentiality, impartiality, and independence. Manage communication with public institutions and regulatory bodies. Monitor and interpret UAE and international regulatory trends, escalating relevant updates and risks.&middot; Policy &amp; Training:Support the development and implementation of company policies. Coordinate compliance reviews with department managers and organize employee training on legal and regulatory matters.&middot; Regulatory Engagement &amp; Advocacy:Build relationships with local and international authorities. Participate in regulatory meetings, workshops, and advocacy efforts to influence policy in line with T&Uuml;V Austria&rsquo;s position.&middot; Operational Support:Oversee compliance-related operations, including registration and renewal processes. Conduct root cause analyses and contribute to continuous improvement initiatives.&middot; Information &amp; Data Management:Collect, analyze, and manage data related to T&Uuml;V Austria&rsquo;s products and services. Conduct research and internal inquiries, and maintain up-to-date regulatory documentation.&middot; Reporting &amp; Ethics:Report conflicts of interest and non-compliance issues. Fulfill additional duties assigned by top management in national and international projects.Qualifications&middot; Bachelor&rsquo;s degree in engineering&middot; Proven experience (if possible) or motivation to work in quality management&middot; Language: Arabic and English.Nationality&middot; UAE National (Emirati)LocationDubaiJob Type: Full-timeApplication Question(s):<ul><li>Are you UAE National(Emirati)?</li><li>What is your salary expectation range?</li></ul>

Emirati Hiring - Quality & Regulatory Affairs Officer

<ul><li>Monthly Quality performance Index management and prepare the report to management with Dashboard.</li><li>Assist and provide required support to the Quality Manager in preparation of Quality Manual, Quality Plan, Quality process, procedures, checklist and templates for setting up the Quality Management system.</li><li>Perform Quality Assessment on Electrical components to identify improvement areas and drive quality enhancement.</li><li>Analyze Customer complaints data to identify pain points, root cause and actionable insights, driving targeted improvements on Product Quality.</li><li>Conduct Quality Induction programs for new joiners, ensuring seamless onboarding.</li><li>Responsible for assisting in the reviewing the Monthly MIS and preparing the report for Management.</li><li>Identify training needs, inform the department heads, and coordinate with the appropriate functions for fulfilling the training requirements.</li><li>Identify the areas for Digitalization to enable real-time monitoring and reporting.</li><li>Conduct Analysis on the Quality data’s from project and audits for continuous improvement.</li><li>Drive horizontal deployment of best Good Construction Practices and TQM initiatives across projects through structured knowledge sharing.</li><li>Coordinate with cross-functional teams to align on internal quality and process excellence initiatives.</li><li>Responsible for Organizing the technical trainings using subject matter experts and manufacturers.</li><li>Identify and implement industry best practices and Learnings to promote Good Construction Practices (GCP) across all projects.</li></ul>

Sr. Engineer - QA/QC- Electrical

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