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quality assurance specialist

Marriott International

<div>Additional Information 
Job Number26094272 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationMarasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY
Implements quality assurance processes and verifies training and development activities are strategically linked to the company&rsquo;s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.
CANDIDATE PROFILE
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
Essential Experience
<ul><li>Experience and/or knowledge of hotel business.</li></ul>
<ul><li>Ability to understand quality management practices and teaches to others.</li></ul>
<ul><li>Ability to understand data collection methods.</li></ul>
<ul><li>Knowledge of budget preparation and the control of costs.</li></ul>
<ul><li>Working knowledge of statistical measurement tools.</li></ul>
<ul><li>Effective presentation skills.</li></ul>
<ul><li>Detail orientation and analytical</li></ul>
Desirable Experience
<ul><li>Operations background &ndash; depending on hotel facilities, a rooms or f&amp;b background may be preferred</li></ul>
<ul><li>Previous training in guest relations.</li></ul>
<ul><li>Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.</li></ul>
<ul><li>Experience/trained in Six Sigma or TQM</li></ul>
CORE WORK ACTIVITIES
Managing Quality Assurance Goals
<ul><li>Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.</li></ul>
<ul><li>Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.</li></ul>
<ul><li>Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.</li></ul>
<ul><li>Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.</li></ul>
<ul><li>Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.
</li></ul><ul><li>Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.</li></ul>
<ul><li>Immerses in operations to better understand issues/defects faced on the ground.</li></ul>
<ul><li>Drives several initiatives for business standard audits and guestvoice.</li></ul>
<ul><li>Conducts monthly audit to verify compliance with company and brand standards.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Completes other reasonable duties as requested by leadership.</li></ul>
Executing Quality Training Programs
<ul><li>Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.</li></ul>
<ul><li>Develops specific training designed to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.</li></ul>
Managing Quality Tools
<ul><li>Verifies that management practices at all levels are aligned with quality tools.</li></ul>
<ul><li>Verifies the tools for continuous improvements are in place and being utilized.</li></ul>
<ul><li>Uses data collection methods to identify, compile, display, track, and analyze defect trends.</li></ul>
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li></ul>
<ul><li>Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.). 
</li></ul>
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
تجمع فنادق ومنتجعات السانت ريجيس بين السحر الخالد والروح الطليعية، وتلتزم بتقديم تجارب رائعة في أكثر من 50 فندقًا ومنتجعًا فاخرًا في أفضل العناوين حول العالم. بدءًا من افتتاح فندق السانت ريجيس في نيويورك على يد جون جاكوب أستور الرابع في فجر القرن العشرين، ظلت العلامة التجارية ملتزمة بمستوى لا هوادة فيه من الخدمة المخصصة والاستباقية لجميع ضيوفها، والتي يقدمها بشكل لا تشوبه شائبة فريق من المضيفين الكرماء الذين يجمعون بين الرقي الكلاسيكي والحساسية العصرية، بالإضافة إلى خدمة الخادم الشخصي المميزة لدينا. ندعوك لاستكشاف الوظائف في السانت ريجيس. عند الانضمام إلى السانت ريجيس، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.</div></div>

Mgr-Quality and L&D

<div>Additional Information 
Job Number26094272 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationMarasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Implements quality assurance processes and verifies training and development activities are strategically linked to the company&rsquo;s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
Essential Experience
<ul><li>Experience and/or knowledge of hotel business.</li></ul>
<ul><li>Ability to understand quality management practices and teaches to others.</li></ul>
<ul><li>Ability to understand data collection methods.</li></ul>
<ul><li>Knowledge of budget preparation and the control of costs.</li></ul>
<ul><li>Working knowledge of statistical measurement tools.</li></ul>
<ul><li>Effective presentation skills.</li></ul>
<ul><li>Detail orientation and analytical</li></ul>
Desirable Experience
<ul><li>Operations background &ndash; depending on hotel facilities, a rooms or f&amp;b background may be preferred</li></ul>
<ul><li>Previous training in guest relations.</li></ul>
<ul><li>Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.</li></ul>
<ul><li>Experience/trained in Six Sigma or TQM</li></ul> 
CORE WORK ACTIVITIES 
Managing Quality Assurance Goals
<ul><li>Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.</li></ul>
<ul><li>Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.</li></ul>
<ul><li>Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.</li></ul>
<ul><li>Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.</li></ul>
<ul><li>Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.</li></ul>
<ul><li>Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.</li></ul>
<ul><li>Immerses in operations to better understand issues/defects faced on the ground.</li></ul>
<ul><li>Drives several initiatives for business standard audits and guestvoice.</li></ul>
<ul><li>Conducts monthly audit to verify compliance with company and brand standards.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Completes other reasonable duties as requested by leadership.</li></ul> 
Executing Quality Training Programs
<ul><li>Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.</li></ul>
<ul><li>Develops specific training designed to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.</li></ul> 
Managing Quality Tools
<ul><li>Verifies that management practices at all levels are aligned with quality tools.</li></ul>
<ul><li>Verifies the tools for continuous improvements are in place and being utilized.</li></ul>
<ul><li>Uses data collection methods to identify, compile, display, track, and analyze defect trends.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li></ul>
<ul><li>Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of Quality and Training - The St. Regis Downtown Dubai

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5><div>Join our Food Safety &amp; Compliance team, where you will be part of an exciting business area that plays a vital role in delivering the Emirates &lsquo;Fly Better&rsquo; experience. This team is responsible for a wide range of food and non-food functions, including catering, equipment, and amenities for in-flight dining and special events. 
</div><div></div> 
<div>If you are passionate about food safety excellence, logistics, and delivering world-class service, we invite you to apply and contribute to the success of Emirates Group. As a key part of our Service Delivery operations, this team makes crucial decisions that enhance the customer experience and elevate our growing global brand.
</div>About the Role:
The Food Safety &amp; Halal Compliance Specialist works internationally to evaluate the food safety and halal compliance of all existing and potential food &amp; beverage suppliers and their products. They will ensure that all appropriate globally recognised regulatory standards are met and maintain the supplier evaluation system through the Emirates catering management portal. 
 
In this role, you will:
<ul><li>Schedule, plan and prepare annual work programme of assessing food safety &amp; halal compliance audits of selected Emirates F&amp;B partners globally that require extensive international travel for audits.
</li><li>Conduct independent, fair and thorough food safety and Halal audits at global Emirates F&amp;B partners adhering to internationally recognised principles of auditing.
</li><li>Develop and update the EK food safety and Halal compliance manuals.
</li><li>Conduct regular presentations to all key stakeholders and provide updates to the team on important changes to global/country specific legislation.
</li><li>Develop and maintain the EK-designed supplier self-assessment questionnaire In accordance with the globally recognised HACCP regulations. Ensure annual supplier completion and follow up on all relevant corrective actions.
</li><li>Liaise with EK Group Legal, Customer Affairs, and Insurance on food safety-related cases. Investigate and respond to food safety-related queries raised by the EK Internal Audit team and Dubai Municipality inspectors, and prepare all supporting documentation.
</li><li>Identify supplier performance trends with regards to food safety and Halal compliance. Analyse and recommend to the catering leadership ways to continually improve food hygiene and food safety standards across the network.
</li><li>Develop and deliver technical training to all key stakeholders on the importance of the EK food safety program, GMPs, pest control verification, personnel hygiene practices, preventative maintenance schedules and operational Halal compliance.
</li><li>Review, approve and maintain all ingredient declarations in the catering management system, ensuring that all EK-nominated food and beverage items are compliant with the globally recognised Food Safety and Halal standards.
</li><li>Accountable for maintaining the accuracy of all food safety and Halal related documentation, incident and corrective action management on the catering management system, and ensuring that all vendors comply with the terms and conditions outlined in their agreed service level agreement.
</li><li>Manage the EK defined product recall process and act as a pivotal member of the recall team. Carry out regular product recall mocks challenging the team with varying scenarios. Ensure that the recall register and process documentation is up to date and accurate and that the recall team are acutely aware of their role and responsibilities.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the requirements below: 
 
 
<ul><li>Completed Degree or Honours (12+3 or equivalent) in Science. A Degree in Microbiology/Biological Sciences/Environmental health or an equivalent would be considered an asset/advantage.
</li><li>Internationally recognised Food Safety and Halal Internal or Lead Auditor Qualification from a recognised institute.
</li><li>A minimum of 5+ years of experience in conducting Internal and External Food Safety and Quality Audits.
</li><li>5+ years of experience working in Food &amp; Beverage, Manufacturing or a Catering industry.
</li><li>Experience in food manufacturing, catering and food safety in a laboratory environment.
</li><li>Experience in In-Flight Services or In-Flight Catering is considered an asset.
</li><li>Completed professional/operational training at an advanced level.
</li><li>Excellent standard of written and spoken English.
</li><li>Self-motivated.
</li><li>The ability to frequently travel internationally for duty is required. 
</li></ul> 
Emirates is an international organisation with employees from over 160 nationalities, we encourage applications from across the globe!
Your application journey begins by applying via the Emirates Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will be invited to complete a &ldquo;HireVue&rdquo; video interview to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to an assessment and interview with our hiring managers.
 
 
If you are successful, your recruiter will reach out to you with an offer and our Onboarding team will ensure a smooth transition into your new role at Emirates! We look forward to hearing from you!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5><div>Join us in Dubai and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance, and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div></div>

Food Safety & Halal Compliance Specialist

NRTC Group Of Companies

Job Purpose:Responsible for monitoring and maintaining quality standards of products throughout the production process in accordance with company and regulatory requirements. Ensures raw materials, packaging materials, and finished goods meet specifications.Key Responsibilities:<ul><li>Conduct routine quality checks on raw materials, in-process materials, and finished products.</li><li>Monitor Good Manufacturing Practices (GMP), hygiene, and sanitation in production areas.</li><li>Maintain accurate documentation and records as per QC protocols (batch records, COAs, test results, etc.).</li><li>Operate and calibrate QC instruments like pH meter, moisture analyzer, viscometer, etc.</li><li>Implement and ensure adherence to food safety/HACCP/ISO/FSSAI/BIS standards (as applicable).</li><li>Investigate quality complaints and non-conformities; recommend corrective and preventive actions (CAPA).</li><li>Liaise with production and procurement teams to ensure product compliance.</li><li>Assist in internal and external audits (regulatory or third-party).</li><li>Support new product development (NPD) by conducting stability and shelf-life tests.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Food Technology, Microbiology, Chemistry, or related field.</li><li>2&ndash;5 years of experience in QC within the FMCG sector (freshers can be considered).</li><li>Good understanding of GMP, HACCP, ISO 22000, FSSAI/BIS regulations.</li><li>Strong analytical and problem-solving skills.</li><li>Proficiency with lab equipment and software for data logging and reporting.</li><li>Attention to detail and good communication skills.</li><li>Should be comfortable with shift timings</li></ul>How to Apply:&middot; Please mention your expected monthly salary in the application.&middot; Candidates who are shortlisted for the role will be contacted.&middot; Candidates currently residing in the U.A.E. preferred.. Immediate joiners preferred,Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is your expected monthly salary in AED?</li><li>Are you available to join immediately?</li><li>Have you worked in the food industry before?</li></ul>Experience:<ul><li>Quality control: 2 years (Preferred)</li></ul>License/Certification:<ul><li>QC Educatation (Preferred)</li></ul>Work Location: In person

Quality Controller

<div>
 
 
 Call Center Quality Assurance (QA) Executive
 
 
 
 
 
 <ul>
 <li>
 
 Location: UAE
 
 </li>
 <li>
 
 Salary: AED 6,500 (All-Inclusive)
 
 </li>
 </ul>
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The Call Center Quality Assurance (QA) Executive is responsible for monitoring and evaluating customer interactions to ensure compliance with quality standards, operational procedures, and customer service excellence. The role focuses on identifying improvement opportunities, providing constructive feedback, and supporting continuous performance enhancement across the contact center.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Monitor and evaluate inbound and outbound customer calls, emails, chats, and other customer interactions against established quality standards.
 
 
 
 
 
 Score interactions using approved quality assurance scorecards and document evaluation results accurately.
 
 
 
 
 
 Provide timely, constructive feedback and coaching recommendations to Team Leaders and Customer Service Representatives.
 
 
 
 
 
 Identify quality trends, recurring issues, and areas requiring improvement, and recommend corrective actions.
 
 
 
 
 
 Participate in quality calibration sessions to ensure consistency and fairness in evaluations.
 
 
 
 
 
 Prepare daily, weekly, and monthly quality reports, highlighting key findings and performance trends.
 
 
 
 
 
 Ensure adherence to company policies, procedures, compliance requirements, and customer experience standards.
 
 
 
 
 
 Collaborate with Operations, Training, and Team Leaders to improve service quality and operational performance.
 
 
 
 
 
 Support continuous improvement initiatives by identifying opportunities to enhance customer satisfaction and process efficiency.
 
 
 
 
 
 Maintain accurate records of quality evaluations and ensure confidentiality of customer information.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 Bachelor's degree or Diploma in Business Administration or a related field is preferred.
 
 
 
 
 
 1&ndash;2 years of experience in a Call Center Quality Assurance role or within a customer service/call center environment.
 
 
 
 
 
 Experience using quality monitoring tools and scorecards is an advantage.
 
 
 
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 
 Strong attention to detail and analytical skills.
 
 
 
 
 
 Excellent verbal and written communication skills in English (Arabic is an advantage).
 
 
 
 
 
 Good coaching and feedback delivery skills.
 
 
 
 
 
 Strong understanding of call center quality standards and customer service best practices.
 
 
 
 
 
 Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
 
 
 
 
 
 Ability to identify trends and recommend process improvements.
 
 
 
 
 
 Strong organizational and time management skills.
 
 
 
 
 
 Ability to work collaboratively in a fast-paced environment.
 
 
 
 
 
 
 Salary: AED 6,500 (All-Inclusive)
 
 
</div>

Call Center Quality Assurance (QA) Executive

Stantec

<div>Requisition Number: 24494BR
Description:
We are seeking a highly experienced Digital Delivery Manager to lead, govern, and advance Digital Design delivery across our Buildings Design business.
This senior role will be responsible for setting and implementing digital delivery strategies, improving multidisciplinary design workflows, and embedding current and emerging technologies across Architecture, Engineering, Project Delivery and Design Management teams.
The successful candidate will combine deep technical knowledge of BIM, Revit-based Delivery, Parametric Design, Design Automation, Digital Twins, and Data-Led Workflows with the leadership capability to drive adoption across a consulting engineering environment
Key Responsibilities:
 Lead the digital delivery strategy for Buildings Design projects, ensuring consistent, efficient, and high-quality delivery across multidisciplinary teams.
 Assist/Input into the production, oversee the implementation, and ensure maintenance of BIM execution plans, digital delivery standards, model production protocols, information management workflows, and quality assurance procedures.
 Champion ISO 19650-aligned information management, Common Data Environment governance, model federation, clash detection, issue management, data validation, and structured digital handover processes.
 Provide leadership to the BIM Managers for Revit-based design delivery across architectural, structural, mechanical, electrical, public health, and specialist design disciplines.
 Drive the adoption of parametric and computational design workflows using tools such as Rhino, Grasshopper, Dynamo, Python, and related scripting or visual programming environments.
 Identify opportunities to convert analogue or repetitive design, checking, reporting, and coordination processes into automated digital workflows.
 Lead the implementation of design automation tools that improve productivity, reduce rework, enhance quality, and support more consistent design outcomes.
 Guide project teams in the development and implementation of Digital Twin strategies, including asset data structuring, model readiness, operational data requirements, and lifecycle information handover.
 Evaluate and integrate emerging digital delivery technologies, including AI-assisted design workflows, model checking platforms, automated reporting tools, data dashboards, reality capture, cloud collaboration platforms, and Digital Twin environments.
 Work closely with design directors, project managers, discipline leads, BIM managers, and delivery teams to align digital solutions with business objectives and project requirements.
 Establish training, mentoring, and upskilling programmes to improve digital capability across design teams.
 Act as the senior digital delivery point of contact for clients, partners, subconsultants, contractors, and internal leadership teams.
 Ensure any new protocols align with the wider Stantec Group policies and procedures.
 Engage with Global initiatives for standardisation of Stantec workflows and standards, representing Buildings Middle East.
Qualifications:
 Bachelor&rsquo;s degree in Architecture, Engineering, Construction Management, Computational Design, Digital Design, or a related built environment discipline.
 Professional certifications in BIM, Digital Delivery, Information Management, or relevant software platforms are highly desirable.
 Autodesk Certified Professional, Revit certification, Computational Design training, or equivalent technical credentials would be advantageous.
 Minimum 10&ndash;15 years of progressive experience in BIM, digital delivery, design technology, or related roles within an engineering consultancy, architecture practice, multidisciplinary design firm, or major built environment organisation.
 At least 5 years in a leadership role managing BIM, digital delivery, computational design, automation, or information management teams driving adoption and transformational change at a regional business level.
 Proven experience delivering complex Buildings Design projects across multiple disciplines and project stages, from concept design through detailed design, tender, construction support, and handover.
 Demonstrated experience developing and implementing BIM standards, digital delivery frameworks, automation strategies, and project-specific digital execution plans.
 Strong understanding of engineering consultancy workflows, design coordination requirements, project delivery governance, and client-facing delivery expectations.
Technical Knowledge and Software Requirements:
 Advanced knowledge of BIM authoring and coordination tools, particularly Autodesk Revit, Navisworks, Autodesk Construction Cloud, BIM 360, BIM Collaborate Pro, and related Autodesk ecosystem tools.
 Strong working knowledge of model federation, clash detection, issue tracking, model auditing, information exchange, and digital QA/QC workflows.
 Advanced understanding of parametric and computational design platforms such as Rhino, Grasshopper, Dynamo, and associated plug-ins or scripting environments.
 Knowledge of design automation approaches using Dynamo, Grasshopper, Python, C#, APIs, custom Revit add-ins, Rhino.Inside.Revit, Speckle, Power Automate, Power BI, and other workflow automation platforms.
 Familiarity with Digital Twin development and implementation, including asset information requirements, data schemas, model classification, IoT integration concepts, operational readiness, and integration with facilities management or asset management systems.
 Experience with Common Data Environments and collaboration platforms such as Autodesk Construction Cloud, ProjectWise, Trimble Connect, BIMcollab, Revizto, SharePoint, and similar project delivery environments.
 Awareness of current and emerging tools for reality capture, laser scanning, photogrammetry, AI-assisted model checking, generative design, automated code checking, data dashboards, and model-based reporting.
 Strong understanding of ISO 19650 principles, BIM Execution Plans, Exchange Information Requirements, Asset Information Requirements, naming conventions, classification systems, and information delivery milestones.
Design Automation and Innovation Competencies:
 Ability to identify repetitive design, documentation, checking, scheduling, quantity extraction, reporting, and coordination tasks that can be automated.
 Experience developing or leading automation workflows that improve speed, accuracy, consistency, and design quality.
 Ability to translate analogue processes, spreadsheet-based tools, manual checking routines, and discipline-specific workflows into scalable automated solutions.
 Strong understanding of data-driven design, computational logic, interoperability, open data exchange, and integration between modelling, analysis, reporting, and project controls systems.
 Ability to evaluate new technology against business value, project needs, user adoption, risk, cost, and measurable productivity benefits.
Preferred Specifications:
Leadership and Business Competencies
 Strong leadership capability with experience managing, mentoring, and developing BIM, digital delivery, and design technology teams.
 Excellent communication skills with the ability to engage senior leadership, clients, project managers, discipline leads, and technical production teams.
 Commercial awareness and the ability to link digital delivery improvements to productivity, quality, risk reduction, margin protection, and improved project outcomes.
 Ability to influence change and drive digital adoption across multidisciplinary teams with varying levels of digital maturity.
 Strong project governance mindset, including planning, workload management, delivery assurance, risk management, and quality control.
 Ability to prepare digital delivery strategies, implementation roadmaps, business cases, training plans, technical standards, and performance dashboards.
 Collaborative, proactive, and solutions-focused approach with a commitment to continuous improvement and innovation.
About Stantec:
We&rsquo;re active members of the communities we serve. That&rsquo;s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.
The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!
Work Location(s):United Arab Emirates-Dubai
Employment Type: Full-Time
Job Type: Regular
Job Category: Engineering Other, Internet/WWW, Technology</div>

Digital Delivery Manager – Buildings Design Delivery

Al-Futtaim

<div>Job Requisition ID: 179639
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Learning &amp; Development Specialist is responsible for ensuring the delivery of effective learning solutions across store and regional levels, aligned with the co-worker journey, business priorities, and brand competence of IKEA. The role involves planning, coordinating, and monitoring learning activities in accordance with the Learning Service Level Agreement (SLA) to achieve impactful learning outcomes. The specialist collaborates closely with Store Management Teams, HR Business Partners, Regional L&amp;D, and other stakeholders to balance strategic planning with operational execution, ensuring compliance and support for mandatory learning, competence development, and behavioral alignment to the IKEA brand and culture.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Learning Planning &amp; SLA Delivery</h4> 
<ul><li>
Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</li><li>
Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</li><li>
Deliver learning plans as per agreed timelines and achieve stakeholder alignment with Store Management, HRBP, Regional L&amp;D.</li></ul><h4 class="jobSectionHeader"> 
Training Deployment &amp; Coordination</h4> 
<ul><li>
Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning formats in line with learning pathways and priorities.</li><li>
Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</li><li>
Maintain an active facilitator and buddy pool and deliver learning activities as scheduled.</li></ul><h4 class="jobSectionHeader"> 
Learning Experience &amp; Engagement</h4> 
<ul><li>
Drive learning engagement through campaigns, communication, and social learning initiatives.</li><li>
Promote a strong learning culture aligned with IKEA values and ways of working.</li><li>
Ensure high learning participation and completion rates and execute engagement campaigns effectively.</li></ul><h4 class="jobSectionHeader"> 
Monitoring, Reporting &amp; Quality Assurance</h4> 
<ul><li>
Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</li><li>
Ensure accuracy, compliance, and timely reporting in line with SLA standards.</li><li>
Deliver monthly learning dashboards on time and meet certification and compliance targets.</li></ul><h4 class="jobSectionHeader"> 
Stakeholder Partnership</h4> 
<ul><li>
Act as a learning consultant for Line Managers, HRBP, SMEs, and Regional L&amp;D.</li><li>
Support managers in enabling development, performance cycles, and individual development plans (IDPs).</li><li>
Achieve manager satisfaction and collaboration in the learning process.</li></ul><h4 class="jobSectionHeader"> 
Continuous Improvement &amp; Regional &amp; Retail Division Contribution</h4> 
<ul><li>
Contribute to regional and Retail learning initiatives, projects, and continuous improvement of learning solutions.</li><li>
Share insights, best practices, and learning outcomes with regional stakeholders.</li><li>
Participate actively in regional learning initiatives and projects.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Strong organisation, planning, and follow-up skills.</li><li>
Proficiency in digital tools and platforms used for learning delivery and coordination.</li><li>
Excellent communication skills with the ability to build relationships with managers, HR, facilitators, and co-workers.</li><li>
Adaptability and ability to work effectively in a fast-paced retail environment.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning &amp; Development, Business, or a related field.</li><li>
1-3 years of experience in Learning &amp; Development, HR, or a people support role, preferably in a retail, operational, or multi-stakeholder environment.</li><li>
Experience in supporting learning delivery, onboarding, or training coordination.</li><li>
Ability to work with learning systems (LMS), maintain accurate learning records, and track completion, attendance, and certification.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip; 

About Al-Futtaim IKEA
GROWING TOGETHER...
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.</div>

L&D Specialist

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