qa/qc engineer

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quality control specialist

CALO

<div>About Calo
Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We&rsquo;re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
Role overview 
 
We are looking for an experienced Quality Specialist who will be responsible for checking the quality of all incoming and outgoing material and products as well as the production procedures. You will be a firm advocate of quality in our business.
The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential. The goal is to ensure that our products are made of flawless materials with well-functioning equipment. That way our customers will enjoy high-quality service so that we can achieve long-term success.
Main Responsibilities<ul><li>
Inspect procedures of the entire production cycle (from purchasing to customer delivery) to ensure they are efficient and comply with Food Safety &amp; Quality standards.</li><li>
Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials.</li><li>
Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the concerned managers.</li><li>
Maintain records of testing, information, and various metrics such as the number of defective products per day, kitchen inspection results, Hygiene &amp; Sanitation Inspection, etc.</li><li>
Monitor the use of equipment to ensure it is safe and well-maintained and report any that doesn&rsquo;t meet the requirements.</li><li>
Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications, etc.)</li><li>
Conduct staff awareness training sessions on food Safety &amp; quality</li><li>
Support the team to develop and implement a food safety &amp; quality management system.</li><li>
Address customer complaints by conducting a thorough investigation and preparing a corrective action plan for non-conformities.</li><li>
Prepare and submit reports to the line manager.</li></ul> 
Ideal Candidate<ul><li>
Must have had a minimum of 3 years of previous proven experience as a quality controller, or any relevant role in the catering or hotel industry.</li><li>
Minimum Bachelor&rsquo;s Degree from a Food Background (Food Technology/Food Science/Microbiology/Bio-Chemistry etc.)</li><li>
Must be HACCP certified with a Level 03 as a minimum requirement.</li><li>
Familiarity with quality testing machines and systems.</li><li>
Proficiency in MS Office.</li><li>
Strong verbal and written English language skills.</li><li>
Possesses a confident, firm, and pleasant personality that can work well with a team.</li><li>
Currently located in UAE.</li><li>
Familiar with UAE's rules and regulations as per the municipality/MOH.</li></ul>
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Quality Specialist

ATHGADLANG

Scope &amp; Dimension of the RoleThe Commercial Quality Specialist ensures that all business activities within ME Dubai comply with the quality standards outlined in the Quality Management System (QMS), relevant policies, and local procedures. This role serves as a representative of the Quality function within the local organization.Qualifications &amp; Skills:Solid understanding of Quality Business Management principles and guidelines.Knowledge of Good Distribution Practices (GDP) and their role in maintaining product quality throughout the supply chain.Commercial Quality Specialist is taking responsibility for the below activities:<ul><li>Ensure compliance with quality standards during New Product Development (NPD) and Existing Product Development (EPD) releases, including inspections at the Distribution Center (DC) in accordance with Local or Regional Release for Sale SOPs.</li></ul><ul><li>Review and approve mock-up samples and work instructions in line with Local or Regional Embellishment SOPs.</li></ul><ul><li>Support the Commercial Quality Manager in conducting self-inspections and audits of third-party providers.</li></ul><ul><li>Promote a positive image of Commercial Quality within the ME Business Unit by providing ongoing support and expertise to other departments.</li></ul><ul><li>Execute quality processes as defined in Local, Regional, and Global SOPs, following the ME BU Quality Handbook.</li></ul><ul><li>Maintain and update ME BU Key Performance Indicators (KPIs), and manage actions related to Global Reporting.</li></ul><ul><li>Support in managing complaints, deviations, change controls, and CAPA within the ME BU.</li></ul><ul><li>Achieve objectives set during weekly meetings with the Commercial Quality Manager.</li></ul>Key Accountabilities / ResponsibilitiesResponsible to support the Commercial Quality Manager ME to enable to develop and implement the local QMS to ensure fully compliant products.Work with local functions to develop and maintain all relevant procedures in line with the requirements of the global &amp; associated policies, relevant codes of practice and GMP/GDP and local requirements.Participating in weekly project calls.Ensure processes are in place to assess the adequacy and effectiveness of the local QMS.Support Commercial Quality Manager ME and deliver objectives and results as per given tasks.Competence RequiredDriven by results, entrepreneurial in spirit, and highly self-motivated.Bias for action, capability to define, evaluate and assess different risk levels against Global QMS.Strong motivational and interpersonal skills.Capable of building strong working relationships to deliver outstanding results with or without hierarchical relationships.Commercial understanding of corporate and operational business issues.Ability to transform solid thinking into action (a thinker and an achiever).Good communication skills both written and oral (in English).Strong intellectual curiosity.Appetite for exploring new and previously uncharted territories.Openness to change and the ability to think out of the box.Good presentation skills.Professional Qualification &amp; ExperienceBachelor&rsquo;s or master&rsquo;s degree in chemistry, biology, biotechnology or industrial engineering.Clear understanding and ability to assess and act upon product safety, quality, efficacy, and compliance risks.Good understanding of typical Hygiene Home/Health requirements.Good understanding on Quality management system and standards.Job Type: Contract Contract length: 12 monthsPay: AED10,000.00 - AED11,000.00 per month

Commercial Quality Specialist – 12 Months Renewable Contract | Dubai, UAE (FMCG)

Lucky Engineering Services

Major functions includes1) Plans and directs activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products: Develops and initiates standards and methods for inspection, testing, and evaluation, utilizing knowledge in engineering fields such as chemical, electrical, or mechanical.2) Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.3) Establishes program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.4) Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility.5) Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.6) Compiles and writes training material and conducts training sessions on quality control activities.Requirements Minimum Experience of 4 &ndash; 6 Years in a Steel Fabrication Industry MUST have knowledge and experience working with ASME and API Standard. Shop Floor QC Experience is a MUST. Visual, Dimension, NDT, and Making Reports Experience is required. Must have Excellent Knowledge of MS Office. Knowledge of compiling QC Dossier. ANST Level II for NDT Certification.Job Type: Full-time

QC Engineer

Tricom LLC

Tricom is a leading manufacturer and distributor of specialty chemicals, headquartered in Dubai, United Arab Emirates. We are focused on chemicals and ingredients which are targeted towards Specialty Process Industries.&#8239;The role based at our facility in Dubai will fulfill the expansion requirements of our production team especially within the Water Treatment &amp; Oilfield Chemicals division. This role within a specialty chemicals manufacturing company requires a blend of technical expertise, requires a keen eye for detail, strong analytical skills, and a commitment to ensuring the quality and consistency of chemical products through rigorous testing, research, and adherence to quality standards&#8239;Job Description:&#8239;<ul><li>Actively carrying out process operations for production of chemicals and chemical formulations required for water treatment, oilfield, lubricants, and specialty chemical applications.</li><li>Oversee daily production operations including Pre-Production and Post-Production activities.</li><li>Ensure all production stages are done according to the approved process parameters.</li><li>Create weekly plan for production in coordination with Supply Chain Department.</li><li>Regular participation and presence on Shop Floor during Production and its allied activities. &#8239;&#8239;</li><li>Maintain product specifications and product standards while reducing overall cost to maximize productivity and profitability.&#8239;</li><li>Maintain and verify all production records specifically batch records and employee timesheets.</li><li>Monitoring all raw &amp; finished goods material movement in the Tricom Warehouse including but not limited to area assignment for material storage, regular arrangement of materials in the warehouse, participation in stock monitoring &amp; verification process.</li><li>Carry out in process &amp; finished goods product quality control checks to ensure consistent product quality, ensure the quality of chemicals ingredients prior to use in the process.</li><li>Review &amp; revise existing procedures &amp; safety policies.</li><li>Review process control plan, drive quality issues to root cause, corrective actions and improvement &amp; track quality performance.</li><li>Handle and investigate customer complaints.</li><li>Maintain and verify all production records for various internal and external audits.</li><li>Actively compile data and generate comprehensive reports documenting findings and suggesting improvements.</li><li>Monitor performance of workers and supervisors reporting to you.</li><li>Troubleshoot equipment issues and coordinate repairs or maintenance.</li><li>Provide training for all staff in Hygiene, HACCP, and Factory SOP&rsquo;s to improve product quality.</li><li>Responsible for effective implementation of ISO and GMP methods and similar certifications for the company.</li></ul>Qualifications:&#8239;<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Organic Chemistry, Chemical Engineering.&#8239;</li><li>05-08 years of experience working within the specialty chemicals manufacturing industry.</li><li>Experience and familiarity with Manufacturing Equipment.</li><li>Strong attention to detail, ability to follow procedures and maintain accurate records.&#8239;</li><li>Familiarity with quality management systems and regulatory standards applicable to chemical manufacturing.&#8239;</li><li>Excellent communication skills and ability to work collaboratively in a team environment.&#8239;</li><li>Experience in ISO 9001 and related certifications is preferred</li></ul>Job Type: Full-time

Production Executive Specialty Chemicals

Cypher Roastery LLC

About the Role:At Cypher Roastery, every cup tells a story of craftsmanship, care, and connection. The Coffee Quality and Sales Coordinator works closely with the Client Relationship Manager to ensure customer satisfaction, maximize sales, and strengthen our client partnerships.You will be responsible for maintaining and developing relationships with existing and new clients including caf&eacute;s, restaurants, and other businesses that share our love for exceptional coffee.This role beautifully bridges quality control, customer experience, and business growth, making it ideal for someone who values both excellence and relationships.Scope of Work:Client &amp; Partner Relations<ul><li>Maintain and build strong relationships with existing clients through regular communication and follow-ups.</li><li>Track orders and shipments to ensure smooth fulfillment and client satisfaction.</li><li>Provide hands-on support during coffee tastings and training sessions, assisting with brewing techniques, quality checks, and coffee selection.</li><li>Coordinate with the Cypher Academy Team to arrange workshops or training sessions for clients.</li><li>Work closely with the Client Relationship Manager to implement growth strategies and identify areas for improvement.</li></ul>Sales &amp; Business Development<ul><li>Identify new customers and business opportunities, collaborating with the sales team to pursue them.</li><li>Prepare sales reports and presentations for the Team Lead, highlighting key metrics, performance insights, and trends.</li><li>Conduct market research to identify opportunities and emerging trends in your assigned territory.</li><li>Support the execution of promotional campaigns and client engagement initiatives.</li><li>Represent Cypher Roastery professionally during client visits, events, and tastings.</li></ul>Quality Control &amp; Collaboration<ul><li>Work hand-in-hand with the Quality Control Team to ensure coffee standards are consistently met at client locations.</li><li>Collaborate with internal departments ; including production, logistics, finance, and marketing ; to ensure orders are processed, payments completed, and any issues resolved efficiently.</li><li>Provide product feedback and quality insights to improve our offerings and service.</li></ul>Qualifications<ul><li>Proficiency in Microsoft Word, Excel, and PowerPoint.</li><li>Excellent communication, presentation, and writing skills.</li><li>Strong attention to detail, reliability, and a positive attitude.</li><li>Commitment to teamwork, professionalism, and diversity.</li><li>Coffee experience is a plus, passion and curiosity are highly valued.</li><li>Minimum 2 years of sales experience required.</li><li>Driving license Required</li></ul>Employee Benefits<ul><li>Full-time position</li><li>Work hours: 9:00 AM &ndash; 6:00 PM (two days off per week; flexibility required when needed)</li><li>Salary: From AED 3,500- 4,000 per month</li><li>Air Ticket: Provided upon completion of every 2-year contract</li><li>Medical Examination: Must be satisfactory</li><li>Additional benefits in accordance with UAE Labor Law</li></ul>Why Join CypherAt Cypher, coffee is more than a product ,it&rsquo;s a way of connecting people and sharing meaning. As our Coffee Quality and Sales Coordinator, you&rsquo;ll play a key role in ensuring every client experiences that same sense of craft, care, and purpose that defines who we are.Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthApplication Question(s):<ul><li>What does coffee &ldquo;quality&rdquo; mean to you, and how would you ensure consistency in our products?</li><li>Have you ever participated in or led a coffee cupping? If yes, describe your process and what you look for.</li><li>How do you handle feedback or complaints about coffee quality from clients?</li><li>Do you have a valid UAE driving license?</li><li>Are you comfortable with occasional schedule adjustments for events, tastings, or client visits?</li><li>If you were leading a client tasting session, how would you present Cypher&rsquo;s story and values through coffee?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>

Coffee Quality and Sales Coordinator

AGMC

As a Quality Assurance Analyst within the CRM &amp; Contact Centre Department, you will ensure exceptional customer experience through effective quality control and assurance measures. Your role will involve overseeing and enhancing processes within the CRM and Contact Centre functions to uphold service excellence and customer satisfaction.Key Accountabilities<ul><li>Call Monitoring and Evaluation</li><li>Monitor and assess customer interactions (calls, emails, chats, etc.) to ensure they meet predefined quality standards.</li><li>Identify opportunities for improvement in communication, issue resolution, product knowledge, and process adherence.</li><li>Quality Assurance Reporting</li><li>Prepare and present detailed quality reports, including trends, agent performance metrics, and actionable insights.</li><li>Maintain accurate records of evaluations and feedback.</li><li>Feedback and Coaching</li><li>Provide constructive feedback to agents to enhance their performance and align with company standards.</li><li>Collaborate with team leaders and supervisors to address recurring quality issues.</li><li>Process Improvement</li><li>Work with operations and training teams to improve processes and enhance customer experience.</li><li>Recommend updates to scripts, workflows, and knowledge bases based on observed trends.</li><li>Compliance Monitoring</li><li>Ensure adherence to legal and regulatory requirements as well as internal policies.</li><li>Report any compliance breaches or risks to management promptly.</li><li>Training and Support</li><li>Support new hire training by identifying skill gaps and providing targeted feedback.</li><li>Assist in the development of training materials and quality guidelines.</li><li>Customer Experience Enhancement</li><li>Analyze customer feedback and satisfaction surveys to identify areas for improvement.</li><li>Suggest proactive solutions to enhance the overall customer experience.</li></ul>Key Performance Areas (KPAs)Key Performance Areas (KPAs) for a Quality Assurance Analyst outline the primary responsibilities and areas of focus for effective quality management. These KPAs help set expectations and guide performance assessments. Here are the key areas for a Quality Assurance Analyst:1- Calibration with the stakeholders.2- Handle and highlight the top failed attributes along with the repeated offenders.3- Conduct spot checks on the stakeholders to reduce the critical variance.4- Adhere to the monitoring sample size and accuracy.5- Deliver the audit feedback to the CRM team.6- Properly maintain clean reports with accurate and validated numbers and ensure it's being shared on time.Qualifications/Requirements<ul><li>Bachelor's degree in a relevant field.</li><li>In-depth knowledge of CRM systems, Contact Centre operations, and quality assurance methodologies.</li><li>Strong analytical and problem-solving skills.</li><li>Effective communication and interpersonal abilities.</li><li>Detail-oriented with a commitment to maintaining high-quality standards.</li><li>Familiarity with industry-specific regulations governing CRM and Contact Centre activities.</li></ul>Experience (Years of experience, Sector, Local /International)<ul><li>Proven experience in a Quality Assurance role within CRM and Contact Centre for more than 2 years</li></ul>Job Type: PermanentPay: Up to AED9,000.00 per monthApplication Question(s):<ul><li>Are you involved in Quality Assurance within a call centre? If yes, how many years?</li><li>Please list the languages you speak.</li><li>This role has a package of AED 9,500. Please mention your salary expectations.</li><li>Do you have a UAE Driver's License?</li><li>Do you speak Arabic?</li></ul>

Quality Assurance Specialist - Contact Center

Nabors Industries

<div><div><div><div><div>Responsible for ensuring quality and compliance in fabrication, assembly, and inspection of Top Drive, Catwalk, and Casing Drive systems. Conducts welding inspections, WPS reviews, vendor coordination, and prepares technical reports. Supports API Q1 Audits, root cause analysis, and process improvement initiatives.</div></div></div></div></div>
 <div>MINIMUM QUALIFICATIONS / SKILLS
Associate's degree (A.A.) or equivalent from two-year college or technical school; or nine plus years related experience and/or training; or equivalent combination of education and experience
PREFERRED QUALIFICATIONS
<ul><li>Bachelor&rsquo;s degree in mechanical engineering.
</li><li>Minimum 7 Years experience in the field of oil and Gas
</li></ul>BEHAVIORAL COMPENTENCIES
<ul><li>To perform the job successfully, an individual should demonstrate the following competencies:
</li><li>Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in a problem-solving situation, uses reason when dealing with emotional topics.
</li><li>Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. 
</li><li>Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
</li><li>Written Communication - Writes clearly and informative; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
</li><li>Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Able to build moral and group commitments to goals and objectives; Supports everyone's efforts to succeed.
</li><li>Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. 
</li></ul>Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.</div>
 <div><div><div><div><div><ul><li>Quality Planning : Prepare quality plans and implement in coordination with departments.
</li><li>Inspection &amp; Testing: Conduct Receiving, in-process and Final inspection for Top drive , catwalk, casing driving system and witness the factory acceptance test.
</li><li>Vendor &amp; Sub-Contractor Management: Inspect, approve, and audit vendors and sub-contractors; support vendor development and qualification
</li><li>Documentation &amp; Reporting: Prepare data books, Inspection Release Notes (IRN), and Non-Conformance Reports (NCR); perform root cause analysis for quality issues.
</li><li>After Market &amp; Sales; Support customers by providing technical assistance with construction material and
</li><li>Calibration; Responsible for ensuring availability of calibrated tools on shop floor operations.
</li><li>Deviation Request Co-Ordination ; Co-ordinate with Engineering for approval of materials substitution and exemptions proposed by vendor through VTQ system for part fabrication and servicing.
</li><li>Welding Oversight &amp; WPS Review: Review Welding Procedure Specifications (WPS) and ensure welding activities comply with approved procedures and codes; conduct welding inspections and monitor welding quality. Review the WPS and PQR from the supplier for the supplier qualification.
</li><li>Audit Preparation: Prepare and verify the relevant project document along with QA/QC inspector for the readiness
</li><li>The employee is responsible for performing duties in accordance with the company&rsquo;s policies, procedures, and quality objectives
</li><li>The employee has the necessary authority to make decisions within their scope of work and escalate issues as needed and collaborate with relevant stakeholders to ensure operational effectiveness.
</li><li>The employee is accountable for the quality, accuracy, and timeliness of their work, as well as for reporting any non-conformities or risks that may impact quality, legal compliances, safety, environment, or customer satisfaction.
</li><li>The employee is responsible for performing duties in accordance with the company&rsquo;s policies, procedures, and quality objectives
</li><li>The employee has the necessary authority to make decisions within their scope of work and escalate issues as needed and collaborate with relevant stakeholders to ensure operational effectiveness.
</li><li>The employee is accountable for the quality, accuracy, and timeliness of their work, as well as for reporting any nonconformities or risks that may impact quality, legal compliances, safety, environment, or customer satisfaction.
</li><li>Support and participate on achieving organizational QHSE objectives.
</li><li>Other duties may be assigned</li></ul></div></div></div></div></div>
 <div>Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world. 
<div></div> 
<div>Equal Opportunity Employer 
</div><div></div> 
<div>Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.&amp;nbsp; This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.&amp;nbsp; To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct .</div></div>

QA/QC INSPECTOR

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