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customer services specialist Jobs in Karachi

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recovery officer

recovery specialist

Pinnacle Business Solutions

Job Purpose: The Collections Manager will handle and oversee the recovery of payments from clients, ensuring timely collections, maintaining accurate records, and minimizing outstanding dues. The role requires experience in real estate or banking collections and a strong understanding of financial and regulatory practices.Job Responsibilities: * Manage the end-to-end collections process for all client payments. * Review aging reports and follow up on overdue accounts. * Coordinate with internal teams (sales, legal, CRM) for payment resolutions. * Negotiate with clients and handle escalated collection cases. * Maintain clear and updated records of all collection activities. * Ensure compliance with RERA and company policies. * Prepare regular collection updates and MIS reports. * Work with legal advisors on dispute or recovery cases when needed.Qualifications &amp; Skills: &bull; Education: Bachelor&rsquo;s Degree in Relevant field &bull; Experience: 2-10 years in collections, preferably in real estate or banking (credit collections)<ul><li>Technical Skills: Strong knowledge of collections, financial systems, and reporting tools</li><li>Soft Skills: Good communication, negotiation skills, attention to detail, and ability to work under pressure</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs200,000.00 per monthWork Location: In person

Recovery / Collection Specialist

Clipsal Pakistan Pvt Ltd

We are looking for a Recovery Officer to join our Accounts team.The ideal candidate should have experience in dealer network recovery and possess strong follow-up and negotiation skills.Key Responsibilities:1)Handle dealer network recovery and ensure timely collections.2)Maintain proper recovery records and reconcile outstanding balances.3)Coordinate with the Accounts team regarding payment follow-ups.4)Build and maintain strong relationships with dealers to ensure smooth recovery processes.Requirements:-Bachelor&rsquo;s degree in Finance, Accounting, or related field.-1 to 2 years of hands-on experience in Recovery (dealer network preferred).-Strong communication, negotiation, and interpersonal skills.-Ability to work independently and under pressure.Location: Korangi Industrial Area (Karachi)If you meet the above requirements, please share your CV at mahnoor.waseem@clipsal.com.pk with the subject line &ldquo;Recovery Officer&quot;Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Recovery Officer: 2 years (Preferred)</li></ul>Work Location: In person

Recovery Officer

Murtaza and Co

We are seeking a dedicated and proactive Recovery Officer to join our team. The ideal candidate will manage overdue accounts, negotiate repayment plans, and ensure compliance with company policies and legal regulations. This role is critical in maintaining the organization financial health.<ul><li>Monitor and track outstanding debts.</li><li>Contact debtors via phone, email, or written correspondence to negotiate repayment terms.</li><li>Develop and implement effective recovery strategies.</li><li>Maintain accurate records of all communications, payments, and recovery progress.</li><li>Collaborate with legal teams to initiate legal proceedings when necessary.</li><li>Provide regular reports on recovery rates, outstanding debts, and performance metrics.</li><li>Identify high-risk accounts and recommend strategies to minimize potential losses.</li><li>Handle customer inquiries and complaints professionally.</li></ul>Job Type: Full-timePay: From Rs25,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Shahra-E-Faisal: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Karachi Shahra-E-Faisal (Required)</li></ul>Work Location: In person

Leopards Courier Services

As a collections/arrears/debt recovery agent you will be responsible for recovering outstanding debt from our clients.Review accounts that are behind on their payments to determine appropriate action.Contact clients to collect overdue payments.Answer clients enquiries.Discuss options available to customers who are facing pending issues in order to come to mutually acceptable arrangements which prevent further delay in payments.Adhere to appropriate timescales and regulatory requirements to ensure rehabilitation of customer accounts.Achieve monthly targets and Key Performance Indicators.Recovery data input into online portal / systems.Liaise with sales and operation teams to resolve customer queries/complaints.Job RequirementsGraduation1 year of experience in recovery, collections, or customer handling.Problem-solving and conflict resolution ability.Job Type: Full-timePay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Convincing skills: 1 year (Required)</li><li>communication: 1 year (Required)</li><li>recovery: 1 year (Required)</li></ul>Work Location: In person

Recovery Executive - Karachi Shahrah-e-Faisal

Global Connect Synergy

Are you passionate about driving results and ensuring smooth recovery operations? Join Global Connect Synergy as an Assistant Manager &ndash; Recovery in Karachi.What We&rsquo;re Looking For:&#9989; Hands-on experience in the ISP/telecom industry&#9989; Strong expertise in recovery processes and customer handling&#9989; Excellent leadership, communication, and problem-solving skillsWhy Join Us?Be part of a growing organization where your skills will directly contribute to success and growth in a competitive industry.Location: KarachiApply now at careers@globalconnectsynergy.comJob Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have working experience in ISP/Telecom company? If yes, please specify the company name.</li></ul>Experience:<ul><li>relevant: 5 years (Preferred)</li></ul>Work Location: In person

Assistant Manager – Recovery (ISP Industry)

Arc Inventor

We are seeking a skilled VoIP Engineer to design, deploy, configure, and maintain VoIP systems and unified communications solutions. The ideal candidate will have hands-on experience with SIP-based technologies, PBX platforms, call routing, session border controllers (SBCs), and network optimization for voice traffic. This role requires strong troubleshooting skills, deep understanding of networking protocols, and the ability to ensure secure, reliable, and high-quality voice communications across the organization.Key Responsibilities<ul><li>Design, implement, and manage VoIP infrastructure (PBX, IP phones, softphones, SBCs, gateways).</li><li>Configure and support SIP trunks, call flows, DID management, and VoIP carrier integrations.</li><li>Monitor VoIP systems performance, call quality, and latency issues to ensure optimal service.</li><li>Troubleshoot and resolve complex VoIP, SIP, and RTP-related incidents.</li><li>Implement QoS (Quality of Service), VLANs, and network optimization for voice traffic.</li><li>Manage VoIP security including firewalls, SBCs, and encryption protocols (TLS/SRTP).</li><li>Work with vendors and service providers to resolve escalated issues and manage system upgrades.</li><li>Maintain documentation including system diagrams, configurations, and standard operating procedures.</li><li>Provide technical support and training to end-users and IT staff as required.</li><li>Participate in disaster recovery and business continuity planning for VoIP systems.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Telecommunications, or related field (or equivalent experience).</li><li>Proven experience as a VoIP Engineer, Network Engineer, or Unified Communications Specialist.</li><li>Strong knowledge of VoIP protocols (SIP, RTP, H.323, MGCP).</li><li>Hands-on experience with VoIP platforms (e.g., Asterisk, FreePBX, Cisco Call Manager, Avaya, 3CX, or similar).</li><li>Familiarity with SBCs, gateways, and SIP trunking providers.</li><li>Solid networking skills: TCP/IP, DNS, DHCP, VLANs, QoS, firewalls, VPNs.</li><li>Experience in troubleshooting call quality issues using tools like Wireshark.</li><li>Knowledge of VoIP security best practices (TLS, SRTP, NAT traversal, SBC).</li><li>Strong problem-solving and communication skills.</li></ul>Job Type: ContractWork Location: In person

VOIP Engineer (Contractual)

Nexen Tire Pakistan

Job Summary:We are looking for a proactive Sales &amp; Recovery Officer to manage sales operations and ensure timely collection of outstanding payments. The ideal candidate will have strong negotiation skills, the ability to build and maintain relationships with clients, and a results-driven mindset.Key Responsibilities:<ul><li>Sales &amp; Business Development:</li><li>Promote and sell company products to wholesale and retail clients.</li><li>Develop and maintain strong relationships with existing and potential customers.</li><li>Identify new business opportunities to achieve sales targets.</li><li>Recovery &amp; Payment Collection:</li><li>Follow up with customers for outstanding payments and ensure timely collections.</li><li>Maintain accurate records of receivables and ensure compliance with payment terms.</li><li>Negotiate payment plans and resolve customer disputes effectively.</li><li>Customer Relationship Management:</li><li>Provide excellent customer service to maintain client satisfaction.</li><li>Address customer concerns regarding pricing, deliveries, and payments.</li><li>Work closely with the finance and sales teams to manage credit terms.</li><li>Reporting &amp; Compliance:</li><li>Maintain and update records of sales, outstanding payments, and recovery efforts.</li><li>Prepare and submit periodic reports on sales and recovery performance.</li><li>Ensure adherence to company policies regarding credit and collections.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Sales, or a related field.</li><li>Experience in sales and recovery, preferably in the tire or automotive industry.</li><li>Strong negotiation and communication skills.</li><li>Ability to handle difficult customers professionally.</li><li>Proficiency in MS Office (Excel, Word) for maintaining records.</li><li>Must have a valid driver&rsquo;s license and willingness to travel for customer visits.</li></ul>Benefits:<ul><li>Competitive salary with commission/incentives based on performance.</li><li>Fuel and mobile allowances</li><li>Career growth opportunities within the company.</li></ul>If you are a motivated individual with a strong background in sales and recovery, we encourage you to apply!Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Sales and Recovery Officer

Explore 193+ Recovery specialist in Karachi this September. Find roles across top companies and apply now to boost your career.

193 recovery specialist jobs IN Karachi

Recovery / Collection Specialist

Recovery Officer

Recovery Officer

Recovery Executive - Karachi Shahrah-e-Faisal

Assistant Manager – Recovery (ISP Industry)

VOIP Engineer (Contractual)

Sales and Recovery Officer