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customer service representative Jobs in Karachi

customer service representative

technical support engineer Jobs in Karachi

technical support engineer

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customer service executive Jobs in Karachi

customer service executive

it support executive

Efroze Chemical Industries Pvt Ltd

IT Support ExecutiveRequirements:Bachelor's or Masters Degree3-4 years Experience in IT User SupportJob Description:1. Perform preventative maintenance on all computers and network resources.2. Installing and configuring computer hardware operating systems and applications.3. Supporting the roll-out of installed application like, virus definitions and other updates.4. Taking backup for office/individual users as per policy recommendations and provide the necessary training5. Create and maintain network documentation to include but not limited to IP address, system access, upgrades and changes to the original network, etc.6. Investigate local Internet connectivity options to obtain adequate bandwidth for Intranet and application connectivity with respective office VPN tunnels to the Head office.7. Closely collaborate with IT team.8. Regular user training, including training on basic care and maintenance of computers and equipment for users.9. Maintain computer software/hardware inventory ensuring accuracy.10. Maintenance and implementation of ERP and related systems, Sustaining synchronization and integration among database systems.11. Evaluation/Analysis of Work Flows of new requirement by users as per company work flow.12. Coordination with vendor for incorporating applications upgrade / update / fixes.13. Communicating departments / work areas to streamline systems process/operations.14. Maintain an updated IT Asset Registry, including software &amp; documents.15. Any other IT related tasks assigned by the supervisor or IT Manager team to accomplish the overall organizational goals.Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Current Salary _______ ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

IT Support Executive

Legendesk

Key Responsibilities:<ul><li>Respond to and resolve hardware, software and network issues for end-users.</li><li>Install, configure and maintain desktops, laptops, peripherals and mobile devices.</li><li>Manage user accounts, permissions and access (e.g., Active Directory, Office 365).</li><li>Monitor systems, apply updates/patches, and enforce security policies.</li><li>Maintain documentation of IT assets, support activities, and resolution steps.</li><li>Provide support via ticketing system, phone, email or in-person and escalate when needed.</li></ul>Requirements / Skills:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science or equivalent experience.</li><li>Experience in IT support or related technical role of 1 to 2 years.</li><li>Good knowledge of Windows (and/or macOS), office applications and basic networking.</li><li>Strong troubleshooting, communication and user-service skills.</li></ul>Shift: Night - 9 pm to 6 am or 7 pm to 4 am.Location: DHA, Phase 6.Benefits:<ul><li>Pick n Drop.</li><li>Foodpanda Allowance.</li><li>Loyalty Fund.</li><li>Medical.</li><li>EDAs.</li></ul>Job Type: Full-timePay: Up to Rs55,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift? *</li></ul>Experience:<ul><li>IT Support: 1 year (Required)</li></ul>Work Location: In person

Retail online

Job DescriptionWe are looking for an experienced and proactive Executive IT Support (Night Shift) to join our IT Department. The successful candidate will be responsible for providing technical assistance to end-users, resolving hardware, software, and network-related issues, and ensuring smooth and secure IT operations.Key Responsibilities:<ul><li>Provide technical support to employees for all computer and IT-related issues.</li><li>Create, modify, and manage user accounts and services across various cloud platforms.</li><li>Offer support via phone, in-person, and remote tools across multiple platforms.</li><li>Administer and maintain systems such as Active Directory, Azure, SharePoint, Exchange, Office 365, EndPoints, firewalls, load balancers, email filters, backups, and phone systems.</li><li>Set up and support Office 365, including configuring devices, email clients, computers, and mobile phones.</li><li>Work with virtual desktop environments and remote desktop technologies.</li><li>Configure, deploy, and relocate desktops, laptops, printers, and other related devices.</li><li>Identify, report, and mitigate potential cybersecurity threats.</li><li>Configure and manage advanced network firewalls and switches.</li><li>Troubleshoot, resolve, and document end-user system issues efficiently.</li><li>Ensure timely resolution of all IT requests with high-quality service.</li><li>Organize, prioritize, and manage tasks to meet deadlines.</li><li>Prepare and maintain technical documentation for configurations and procedures.</li><li>Coordinate and define project scopes with telecom contractors.</li><li>Perform cabling, equipment installation, and related IT infrastructure tasks.</li><li>Communicate and follow up with external vendors such as ISPs, cloud providers, and consultants.</li><li>Research, design, and implement new IT solutions as required by the business.</li></ul>Required Skills and Experience:<ul><li>Good English communication is required.</li><li>Minimum 2 years of experience in an IT support/help desk role.</li><li>Certifications (A+, Network+, Microsoft) are preferred but not mandatory.</li><li>Hands-on experience in configuring and supporting computer hardware, software, and networks.</li><li>Ability to communicate technical issues clearly to both technical and non-technical users.</li><li>Proficient in troubleshooting and supporting Windows Servers, VMWare, Hyper-V, Windows 10/11, and Office 365.</li><li>Strong analytical and problem-solving skills with a quick response approach.</li><li>Self-motivated, eager to learn, and solution-oriented.</li><li>Comfortable working in a fast-paced environment.</li><li>Advanced proficiency in Microsoft Office (Word, Excel, Outlook, etc.)</li><li>Basic knowledge of Cloud Solutions and Cloud Computing.</li><li>Understanding of wireless networks setup, maintenance, and troubleshooting.</li><li>Experience with video conferencing systems, mobile devices (iOS, iPadOS, Android), and other hardware/software tools.</li><li>Experience providing remote support through phone and remote-access applications.</li><li>Familiarity with enterprise mobile device management (MDM) is preferred.</li><li>Hands-on experience with telecom systems, structured cabling, switches, panels, cameras, and access points.</li><li>Ability to work effectively under pressure and handle multiple tasks simultaneously.</li><li>Willingness to work flexible hours, weekends, and participate in on-call rotations.</li><li>Enthusiastic about learning new technologies with opportunities for career growth within the IT department.</li></ul>Qualification:<ul><li>BSCS / MCS or equivalent degree in IT or a related field.</li><li>Relevant IT certifications will be a plus.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

IT Support Executive (Night Shift)

Aspire92

Job Description:We are seeking a proactive and technically skilled IT Support Executive to join our team. The ideal candidate will be responsible for ensuring smooth onboarding of new employees through timely IT equipment setup and support. This role includes handling Cisco networking equipment, providing Microsoft account support, and troubleshooting issues in key business software such as QuickBooks. A solid understanding of Microsoft environments and general IT infrastructure is essential.Key Responsibilities &amp; Duties:<ul><li>Set up laptops, workstations, and IT equipment for new joiners.</li><li>Manage user accounts in Microsoft 365 (Outlook, Teams, OneDrive, etc.).</li><li>Troubleshoot software issues including QuickBooks, Microsoft Office, and other company tools.</li><li>Handle Cisco network equipment, including basic configuration and maintenance.</li><li>Ensure smooth connectivity and resolve any network or hardware-related issues.</li><li>Coordinate with external vendors for IT procurement or warranty services.</li><li>Maintain asset inventory of all IT hardware and software licenses.</li><li>Provide remote or on-site technical assistance to staff as needed.</li><li>Implement and support IT security best practices.</li><li>Assist in regular data backups and system updates</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>0&ndash;2 years of experience in IT support or similar role.</li><li>Hands-on experience with Microsoft environments (Windows OS, Microsoft 365, Active Directory).</li><li>Familiarity with Cisco equipment (routers, switches, etc.) and basic networking principles.</li><li>Working knowledge of accounting or operational software like QuickBooks is a plus.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks</li></ul>Skills:<ul><li>Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or CCNA.</li><li>Experience in a BPO or service-based organization.</li><li>Knowledge of remote desktop tools and IT ticketing systems.</li></ul>Job Type: Full-timeWork Location: Remote

Junior IT Support

Universal Motors Ltd

About Universal Motors Ltd is a leading vehicle export company, delivering high-quality cars to customers across Africa and beyond. As we expand our operations, we&rsquo;re looking for a skilled IT Executive to manage our internal systems, network infrastructure, and telephony setup.Position OverviewWe are seeking an experienced IT Executive with strong expertise in Asterisk (VoIP systems) and Cisco networking &amp; switching, along with basic hardware and system support skills. This role demands technical proficiency, attention to detail, and problem-solving abilities to ensure smooth IT operations across all departments.Key Responsibilities<ul><li>Manage and maintain Asterisk VoIP systems.</li><li>Configure, monitor, and troubleshoot Cisco switches and network devices.</li><li>Provide basic hardware and software support for office systems.</li><li>Ensure network stability, security, and data integrity.</li><li>Collaborate with cross-functional teams to support IT infrastructure needs.</li><li>Maintain documentation and perform regular system backups.</li></ul>Requirements<ul><li>Proven experience with Asterisk PBX systems.</li><li>Strong understanding of Cisco switching, routing, and network protocols.</li><li>Knowledge of LAN/WAN management and firewall configurations.</li><li>Basic knowledge of computer hardware and troubleshooting.</li><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field preferred.</li><li>Excellent communication and organizational skills.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>A dynamic work environment in a rapidly growing international company.</li><li>Opportunities for professional development and technical growth.</li></ul>How to ApplyLocation: Gulistan-e-Jauhar, KarachiSend your CV to: careers@universalmotorsltd.com Subject: IT ExecutiveJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

IT Executive

rapid-supplies

We&rsquo;re Hiring: IT Executive - Immediate Joiner RequiredLocation: DHA Phase, 6 KHIWe are looking for an experienced IT Executive to join our team immediately. If you have expertise in networking, cybersecurity, systems administration, and technical support, and are ready to make an impact right away, we want to hear from you.Key Responsibilities:<ul><li>Manage and support LAN/WAN networks to ensure seamless communication across the organization</li><li>Administer and troubleshoot email systems (Microsoft Exchange, Office 365)</li><li>Implement and maintain network security through firewall management and cybersecurity protocols</li><li>Configure and support VoIP (IP Telephony) systems for internal and external communication</li><li>Provide technical support to end-users, troubleshooting hardware/software issues</li><li>Ensure system performance and reliability with regular maintenance and upgrades</li></ul>What We&rsquo;re Looking For:<ul><li>3-4 years of hands-on experience in IT support, networking, and systems administration</li><li>Strong knowledge of networking (LAN/WAN, VPN), firewalls, and cybersecurity best practices</li><li>Experience with IP Telephony (VoIP) systems</li><li>Proficiency in email systems (Microsoft Exchange, Office 365)</li><li>Excellent problem-solving and troubleshooting skills</li><li>Bachelor's degree in Information Technology or a related field</li><li>Relevant certifications (e.g., CompTIA Network+, Cisco CCNA, CompTIA Security+) are a plus</li></ul>Why Join Us?<ul><li>Immediate Joining: We need someone who can start right away</li><li>Opportunities for growth and career advancement</li><li>Join a collaborative and dynamic team</li></ul>If you're ready to join us and make an immediate impact, we&rsquo;d love to hear from you!Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT: 4 years (Required)</li><li>CCTV: 4 years (Required)</li><li>Firewall: 4 years (Required)</li><li>IP Phones: 4 years (Required)</li><li>International: 4 years (Required)</li></ul>Language:<ul><li>Proficiency in English (Required)</li></ul>Work Location: In person

IT Executive (urgent required)

Climax Software Solutions

We Need More Brains on the Line!Position: Software Support Executive (Day Shift) Company: Office Automation ServicesCan you explain complex tech to someone&rsquo;s grandma and the CEO &mdash; without breaking a sweat? If you&rsquo;re nodding, we&rsquo;re already impressed.We&rsquo;re on the lookout for a Software Support Executive who can turn client confusion into clarity, tackle ERP issues like a tech ninja, and maybe drop a good pun or two along the way.What We&rsquo;re Looking For<ul><li>Fluent English &mdash; spoken and written like a pro</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>2+ years of experience supporting and implementing ERP systems</li><li>A tech-savvy problem solver who&rsquo;s faster than hitting Ctrl + Z</li><li>Patient, approachable, and passionate about making technology simple and accessible</li></ul>What You&rsquo;ll Be Doing<ul><li>Delivering top-tier ERP support to end-users &mdash; troubleshooting bugs, glitches, and the occasional digital mystery</li><li>Training and guiding clients (and teammates!) on ERP features and best practices</li><li>Responding quickly, solving effectively &mdash; always with a human touch</li><li>Becoming the go-to expert who turns frustration into confidence</li></ul>Why This Role MattersThis isn&rsquo;t just tech support &mdash; it&rsquo;s your chance to be the brains behind our ERP success and make a real impact every single day.Ready to Let Your Brilliance Shine?Apply now and bring your talent where it counts.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Executive (Day-Shift)

Explore 1754+ It support executive in Karachi this November. Find roles across top companies and apply now to boost your career.

1754 it support executive jobs IN Karachi

IT Support Executive

IT Support Executive

IT Support Executive (Night Shift)

Junior IT Support

IT Executive

IT Executive (urgent required)

Customer Support Executive (Day-Shift)