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associate manager,customer marketing

business banking customer intelligence and analytics manager Jobs in Istanbul Turkey

business planning & valuation assistant manager Jobs in Istanbul Turkey

corporate loans allocation assistant specialist Jobs in Istanbul Turkey

relationship manager assistant vice president global network banking

Citi

<div>
 The Relationship Manager is an intermediate-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Relationship Manager also serves as an intermediary in trading for clients. The overall objective of this role is to act as strategic advisor to our clients by formulating investment strategies and raising capital for clients.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Expand a portfolio of accounts with varying/complex financial needs with the objective of revenue growth and good credit quality in line with Citi&rsquo;s credit standards, policies and processes
 </li>
 <li>
 Identify customer needs and recommend solutions to address these needs, such as financing, streamlining of cash management operations, foreign currency solutions, etc.
 </li>
 <li>
 Cross-sell banking products, including cash management, trade finance, trade services, structured trade products, foreign exchange, commodities, fixed income, loans (including syndicated, bilateral) and capital market products
 </li>
 <li>
 Responsible for all credit aspects of the relationship including annual reviews, early problem recognition and remedial management
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 5-8 years of experience
 </li>
 <li>
 MBA or Master's degree in Business preferred
 </li>
 <li>
 Proven and progressive related lending/credit experience or equivalent product experience
 </li>
 <li>
 Demonstrated credit skills, including a background in credit
 </li>
 <li>
 Experience with large corporate clients, capital markets products, derivatives, credit, cash management, trade, finance and securities products preferred
 </li>
 <li>
 Comprehensive knowledge of Corporate Banking business including related products, pertinent regulations and the lending and credit approval process
 </li>
 <li>
 Consistently demonstrate clear and concise written and verbal communication both in Turkish and English
 </li>
 <li>
 Proven analytical, planning, negotiation, and organizational skills
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor's degree/University degree or equivalent experience
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Institutional Banking
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Corporate Banking
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Relationship Manager, Assistant Vice President - Global Network Banking

Expeditors

<div>Company Description 
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! 
Job Description 
Scope of Position
Sales Operations optimize the effectiveness of the District Sales team by engaging in activities that support our sales processes and strategies. Using strong analytical, communication, and deadline management skills, Sales Operations effectively collaborates with staff in various job functions, owns and completes tasks of moderate to high complexity, and performs well in a challenging and fast-paced environment. This position provides support to the District Sales Manager and to the District Sales team. The Sales Operations role provides growth opportunity, recognition and reward for the achievement of business results. 
KEY RESPONSIBILITIES<ul><li>Qualify sales leads utilizing reporting and analytics tools.</li><li>Engage in pre-sale engagement activities for target customers prior to Sales engagement.</li><li>Organize sales events to drive existing and new customer engagement.</li><li>Utilize the Customer Relationship Management system to help manage and organize the District Sales team&rsquo;s customer accounts, enable global engagement, and ensure data integrity measurements are met.</li><li>Coordinate bid response information as requested by the District Sales team or the Expeditors network.</li><li>Produce reporting on key metrics and manage monthly delivery of key reports to the District Sales Manager.</li><li>Ensure updated marketing materials are accessible to Sales team, and create customer-focused PowerPoint presentations in support of business development.</li><li>Coordinate visitor management for the district and ensure the Sales team maximizes opportunities for scheduled meetings with visitors and customers.</li><li>Attend training &amp; development sessions to understand the requirements of Sales, and be able to provide Sales with updates on new developments and tools.</li></ul>
&bull; Support the onboarding of new Sales personnel. &bull; Manage and/or contribute to weekly sales meetings, as directed by the District Sales Manager.<ul><li>Communicate new internal information and tools to Sales, ensuring they are informed of new developments.</li><li>Take on additional assignments, as required, in support of company needs.</li></ul> 
Qualifications<ul><li> 
Proficient with data and data analysis using Excel and other tools.</li><li>Aptitude and desire to learn Sales fundamentals and processes.</li><li>Passion to drive and support a team toward winning results.</li><li>Outstanding time management skills, attention to detail, and sense of urgency to achieve goals.</li><li>Outstanding problem solving, organizational, and interpersonal skills.</li><li>Confidence to make decisions in response to changing conditions.</li><li>Confidence to proactively collaborate across the Expeditors network to support Sales efforts.</li><li>Highly proficient in PowerPoint, Word, Excel. Familiar with PowerBI.</li><li>Ability to influence others to action.</li><li>Ability to independently apply creativity and problem-solving skills to achieve results.</li><li>Ability to work productively both individually and in a team environment.</li></ul>
&bull; Ability to work off-site for local events. &bull; Oral and written proficiency in the English language.<ul><li>Flexibility to take on additional tasks as requested.</li><li>Fluent in English</li></ul> 
Additional Information 
Expeditors offers excellent benefits:<ul><li>
Paid Vacation, Holiday, Sick Time</li><li>
Health Plan: Medical</li><li>
Life Insurance</li><li>
Employee Stock Purchase Plan</li><li>
Training and Personnel Development Program</li><li>
Growth opportunities within the company</li><li>
Employee Referral Program Bonus</li></ul></div>

District Sales Operations

Massive Bio, Inc.

<div>About Massive Bio 
Every cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating the barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment. 
 
Founded in 2015 and headquartered in US, Massive Bio is scaling its impact globally by powering operations across multiple countries and bringing innovative cancer treatment options to a rapidly growing and diverse population of patients. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies. 
 
About the Role 
As the Provider Engagement Manager, you will own the planning and execution of physician-focused physical and/or virtual roundtables across Europe. These roundtables enable physicians to collectively pre-screen patients for clinical trials using Massive Bio&rsquo;s AI-driven physician pre-screening tool (Clinical Network). 
 
This role is accountable for end-to-end delivery of each event&mdash;pre-event preparation, logistics, physician outreach and invitations, facilitation support, and post-event insights&mdash;while also building and maintaining strategic relationships with providers and institutions. 
 
You will partner closely with Key Account Managers, Clinical Operations, Marketing, and Product to ensure a consistent, high-quality provider experience. 
 
Key Responsibilities<ul><li>
Design and execute in-person and virtual physician roundtables across Europe to support clinical trial enrollment initiatives and strengthen provider engagement.</li><li>
Own event delivery end-to-end: planning, timelines, budgets, logistics, invitations, vendor coordination, and ensuring a seamless attendee experience.</li><li>
Leverage and expand a physician network to secure participation, and collaborate with KAMs to align roundtable topics and attendee mix with local market priorities.</li><li>
Coordinate with speakers, VIP guests, external partners, and internal teams to deliver a cohesive and professional event experience.</li><li>
Drive post-event follow-through, including feedback summaries, insights reporting, and follow-up communications that translate discussions into next steps.</li><li>
Build and maintain strategic relationships with healthcare providers and institutions, identifying enrollment opportunities and supporting physician adoption within assigned territories.</li><li>
Own the end-to-end engagement cycle for provider outreach: lead generation, physician contact strategy, relationship development, and post-enrollment support.</li><li>
Track outcomes against enrollment and revenue KPIs, and share structured recommendations that improve quality and performance over time.</li><li>
Collaborate cross-functionally with Clinical Operations, Marketing, and Product to tailor approaches for key accounts and ensure alignment with customer needs and local dynamics.</li></ul> 

Qualifications &amp; Requirements<ul><li>
Bachelor&rsquo;s degree required (Physician Assistant, Business Administration, or a related field preferred).</li><li>
4+ years of experience in sales, business development, provider engagement, account-facing roles, or similar commercial responsibilities, ideally within healthcare, pharma, oncology, or clinical trials.</li><li>
Demonstrated ability to build and leverage a physician network and drive measurable engagement (e.g., attendance, adoption, conversion).</li><li>
Strong project and stakeholder management skills, with the ability to manage multiple events and priorities simultaneously.</li><li>
Excellent communication and interpersonal skills; confident engaging with physicians and senior stakeholders.</li><li>
Advanced English required.</li><li>
Willing and able to travel at least 1 week per month and work flexible hours (including evenings/weekends) based on event schedules.</li></ul>
1DR99dunlk</div>

Regional Sales Manager - Europe (AI Health Tech)

ING Türkiye

<div>
 
 We are seeking a Business Banking Intelligence &amp; Analytics Manager who can turn complex data into actionable insights that drive growth and enhance customer engagement. In this strategic role, you will collaborate with Business, Digital Marketing, Product, CRM, and Technology teams to support data-driven decisions, optimize customer journeys, and improve commercial performance. Beyond reporting, this role focuses on understanding customer behavior, identifying growth opportunities, preventing churn, and measuring performance.
 
 
 
 
 
 If you think you have the following
 
 qualifications;
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Statistics, Economics, Engineering, Business Analytics, or a related field
 </li>
 <li>
 6+ years of experience in customer analytics, experience in business development, data analysis, financial modeling, and/or business intelligence.
 </li>
 <li>
 Strong analytical mindset with proven problem-solving skills
 </li>
 <li>
 Proficiency in data analysis tools such as SQL, SAS, Cognos, PowerBI, and Excel.
 </li>
 <li>
 Strong understanding of financial principles and practices.
 </li>
 <li>
 Excellent communication skills and ability to work effectively with cross-functional teams.
 </li>
 <li>
 Strong analytical thinking with the ability to connect data insights to business outcomes
 </li>
 <li>
 Experience in banking, financial services, or large-scale customer portfolios is a strong plus
 </li>
 </ul>
 
 
 
 
 
 
 
 If you think you may take charge of the following
 
 responsibilities;
 
 
 <ul>
 <li>
 Analyze customer behavior, lifecycle, and product usage to identify growth, retention, and cross-sell opportunities
 </li>
 <li>
 Monitor customer activity, churn signals, and engagement drivers
 </li>
 <li>
 Translate complex data into clear business insights and recommendations
 </li>
 <li>
 Support personalized and data-driven customer journeys
 </li>
 <li>
 Track portfolio performance and customer value evolution
 </li>
 <li>
 Own and maintain dashboards and regular reporting (BI tools, Cognos, etc.)
 </li>
 <li>
 Knowledge of SQL, Python, or advanced analytics tools
 </li>
 <li>
 Ensure analytics outputs are actionable, not just descriptive
 </li>
 </ul>
 
 
 
 
 If you are a self-starter with a passion for intelligent decision-making, we encourage you to apply for this exciting opportunity to join our team as a Business Banking Intelligence &amp; Analytics Manager
 
 
 
 
 
 
 What We Offer:
 
 
 
 At ING, we believe your work should inspire and fulfill you. That&rsquo;s why we prioritize every detail to ensure you have an exceptional experience:
 
 
 
 
 
 
 You First Become Your True Self, Then an INGer:
 
 
 <ul>
 <li>
 
 Flexible
 
 and
 
 hybrid working models
 
 , including remote options every third week of the month and during summer.
 </li>
 <li>
 
 14 days of welcome leave
 
 in your first year&mdash;don&rsquo;t wait to pursue your dreams!
 </li>
 </ul>
 
 
 
 
 
 Continuous Growth and Development:
 
 
 <ul>
 <li>
 Access to global and local learning opportunities through
 
 ING Academy,
 
 
 LearnUp
 
 , and certification programs with leading universities.
 </li>
 <li>
 Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
 </li>
 <li>
 Flexible career experiences await you through
 
 Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (&Ccedil;ifte Kariyer), Turuncu Misafir,
 
 and
 
 Global STA/LTA programs
 
 , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
 </li>
 <li>
 When you step into a managerial role at ING, our exclusive
 
 RISE Leadership Program
 
 empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.
 </li>
 </ul>
 
 
 
 
 
 A Dynamic and Supportive Work Environment:
 
 
 <ul>
 <li>
 An informal and collaborative culture where
 
 your ideas
 
 and
 
 innovations are valued.
 
 </li>
 <li>
 Social clubs, celebrations, and events to help you balance work and fun.
 </li>
 </ul>
 
 
 
 
 
 We Care About You:
 
 
 <ul>
 <li>
 Comprehensive health insurance for you and your loved ones.
 </li>
 <li>
 Private pension plans to help you achieve your future goals.
 </li>
 <li>
 On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.
 </li>
 </ul>
 
 
 
 
 At ING, we&rsquo;re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.
 
 
 
 
 
 For more information about our
 
 Orange Culture
 
 , click here now:
 
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
 
 
 
 
 Candidates are expected not to share any sensitive personal data.
 
 
 
</div>

Business Banking Customer Intelligence and Analytics Manager

Spotify

<div>
 We are looking for an Artist &amp; Label Partnerships Manager to join our Music team in T&uuml;rkiye. In this role, you&rsquo;ll ensure that key artists, managers, and labels see Spotify as the #1 partner for artist development and monetization in one of the world's most vibrant and fastest-growing music markets.
 
 
 In this role, you&rsquo;ll focus on the diverse Turkish music landscape - from the deep-rooted traditions of Arabesque and folk to the explosive growth of Turkish Hip-Hop, Pop, and Alternative scenes. You will collaborate with the local team to execute pivotal initiatives in T&uuml;rkiye and work with international counterparts on global campaigns. Overall, you&rsquo;ll bring a diverse perspective and make a positive impact on the music industry in the region.
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Build trusted, long-term relationships with Turkish record labels, distributors, collecting societies, managers, and artists
 </li>
 <li>
 Act as a key partner for the local music industry, helping creators and partners understand and make the most of Spotify&rsquo;s tools and resources
 </li>
 <li>
 Ensure priority local releases are delivered on day one and optimized for discovery, reach, and impact on the platform
 </li>
 <li>
 Collaborate with editorial partners to shape localized content strategies that reflect the diversity of Turkish music and listener tastes
 </li>
 <li>
 Drive artist engagement initiatives that deepen connections between artists and fans through platform features and digital activations
 </li>
 <li>
 Partner cross-functionally with teams across marketing, PR, product, and global music to deliver strategic projects and campaigns
 </li>
 <li>
 Represent Spotify at key industry events, festivals, and conferences across Istanbul and T&uuml;rkiye
 </li>
 <li>
 Track performance, analyze results, and share clear insights, presentations, and recommendations with internal stakeholders
 </li>
 <li>
 Advocate for the needs of Turkish creators while helping ensure Spotify offers the strongest possible music experience in the market
 
 
 </li>
 </ul>
 Who You Are
 
 
 <ul>
 <li>
 You are experienced in artist and label relations, with 7+ years working at a digital music service, record label, distributor, or media company
 </li>
 <li>
 You have a deep understanding of T&uuml;rkiye&rsquo;s music landscape, from traditional genres to emerging scenes, and how culture shapes music consumption
 </li>
 <li>
 You bring a strong network of relationships across local labels, artists, managers, and industry partners
 </li>
 <li>
 You are comfortable working with data and insights to inform strategy, prioritize efforts, and measure success
 </li>
 <li>
 You communicate clearly and confidently, with strong negotiation, presentation, and relationship-building skills
 </li>
 <li>
 You enjoy working in fast-moving environments and can manage multiple priorities with attention to detail
 </li>
 <li>
 You stay curious about digital trends, social platforms, and new ways artists connect with fans
 </li>
 <li>
 You are fluent in written and spoken Turkish and English
 
 
 </li>
 </ul>
 Where You'll Be
 
 
 <ul>
 <li>
 This role is based in Istanbul
 </li>
 <li>
 We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice
 
 
 Today, we are the world&rsquo;s most popular audio streaming subscription service.
</div>

Artist & Label Partnerships Manager, Türkiye

Constructor Knowledge

<div>
 
 Reports to:
 
 CEO and Executive Director
 
 
 
 Start date:
 
 ASAP
 
 
 
 About The Role
 
 
 
 We are hiring a highly organized, proactive Executive Assistant to support the CEO and Executive Director remotely. You will manage complex calendars, communications, travel, and day-to-day coordination&mdash;ensuring leadership priorities are executed smoothly and confidentially. The role includes occasional travel to Bremen for onsite support during key meetings, workshops, and events.
 
 
 Key responsibilities
 
 
 
 Calendar &amp; meeting management
 
 
 
 <ul>
 <li>
 Own and optimize CEO and Executive Director calendars: scheduling, prioritization, rescheduling, and conflict resolution.
 </li>
 <li>
 Coordinate meetings across global time zones, ensuring clear confirmation of time zones, attendees, and meeting details in every invitation and follow-up.
 </li>
 <li>
 Prepare meetings end-to-end: agendas, pre-reads, briefing notes, logistics, and follow-ups.
 
 
 </li>
 </ul>
 
 Executive communications
 
 
 
 <ul>
 <li>
 Serve as a professional point of contact for internal and external stakeholders.
 </li>
 <li>
 Coordinate communications with key partners, board members, clients, and senior leaders.
 
 
 </li>
 </ul>
 
 Travel &amp; expenses
 
 
 
 <ul>
 <li>
 Plan domestic and international travel: flights, hotels, transfers, visas (when needed), itineraries.
 </li>
 <li>
 Manage expense submissions and approvals; track budgets related to travel and events.
 
 
 </li>
 </ul>
 
 Confidentiality &amp; judgment
 
 
 
 <ul>
 <li>
 Handle sensitive information with absolute discretion.
 </li>
 <li>
 Anticipate risks and resolve issues calmly with minimal escalation.
 
 
 </li>
 </ul>
 Requirements (must-have)
 
 
 <ul>
 <li>
 3+ years of experience as an Executive Assistant / Senior Administrative Assistant supporting senior leadership (C-level).
 </li>
 <li>
 Strong calendar management skills in complex, high-volume environments.
 </li>
 <li>
 Excellent written and verbal communication (English).
 </li>
 <li>
 High attention to detail and strong organizational habits (documentation, task tracking, follow-ups).
 </li>
 <li>
 Discretion and professionalism with confidential topics.
 </li>
 <li>
 Proficiency with Microsoft 365 (calendar, docs, spreadsheets), Zoom/Teams.
 
 
 </li>
 </ul>
 Nice-to-have
 
 
 <ul>
 <li>
 Experience supporting two executives simultaneously and/or working with international stakeholders.
 </li>
 <li>
 Event planning (executive meetings, workshops, offsites) and vendor coordination.
 </li>
 <li>
 Experience in fast-growth tech, consulting, or multinational companies.
 </li>
 <li>
 Additional languages (e.g., Russian, German).
 
 
 </li>
 </ul>
 Key competencies
 
 
 <ul>
 <li>
 Prioritization and calm under pressure
 </li>
 <li>
 Stakeholder management and diplomacy
 </li>
 <li>
 Clear, polished writing
 </li>
 <li>
 Structured execution and follow-through
 
 
 </li>
 </ul>
 
 About Constructor Group
 
 
 
 Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.
</div>

Executive Assistant to C>Labs CEO & Executive Director of Constructor Cyber Labs

MONETA İnsan Kaynakları & Yönetim Danışmanlık

<div>
 
 Moneta is looking for an &ldquo;E-commerce Key Account Manager&rdquo; for our global business partner.
 
 
 
 
 
 
 External:
 
 
 
 Consumers are more and more connected, and online purchasing is one the top 10 usages of Internet.
 
 
 When it comes to shopping, consumers are either purchasing products online or preparing their off-line purchase with information/offers available online (
 
 ROPO:
 
 
 Research Online Purchase Offline
 
 ).
 
 
 
 
 
 
 Internal:
 
 
 
 Top Customers Portfolio evolution (Volumes of Today, Volumes of Tomorrow)
 
 
 Group maturity is growing with regards to the eCommerce organization =&gt; eCommerce teams (see Annexe) + monthly SteerCo have been created in each market to drive the evolution of online business
 
 
 Market eKAMs are part of Market Sales Team, are in carge of development of online sales and are accountable of establishing/maintening relationship with other community (Market Digital Marketing / Market Supply Chain leader / Group eCommerce Community)
 
 
 New Comers + Evolution of Business Model of Customers traditional New skills / actions to be done
 
 <ul>
 <li>
 Accessibility of products on Digital Shelves (Contract / Terms &amp; Conditions / Operations)
 </li>
 <li>
 Attractivity of products/categories on Digital Shelves (Content / recommendations / questions)
 </li>
 <li>
 Visibility of products in each eRetail Touchpoint (Merchandizing / Cross Selling / Promotions)
 </li>
 <li>
 Sell out activation (Retail Media / Data Driven Marketing / Online Promotions)
 </li>
 </ul>
 
 
 
 
 
 Strategic Tasks:
 
 
 
 Online Market Assessment,
 
 aka Where to play / How to Play
 
 :
 
 <ul>
 <li>
 Identification of the main eRetailers of Today and Tomorrow
 </li>
 <li>
 Winning / Accessible / Compatible assessment of each eRetailers
 </li>
 <li>
 Develop eCommerce Sales Roadmap taking into account channel conflict mitigation plan
 </li>
 </ul>
 
 Develop a long-term trust relationship with selected Pure Players by:
 
 <ul>
 <li>
 Developing value creation on both side
 </li>
 <li>
 Piloting the maximum profitable global development of our commercial activities
 </li>
 <li>
 Organizing, at least one a year, TOP2TOP meeting with key customers
 </li>
 </ul>
 
 Manage the relationships with customers in a win-win collaboration, by acquiring a deep understanding of key customer needs and requirements
 
 <ul>
 <li>
 Ensure the correct products and services are delivered to customers in a timely manner
 </li>
 <li>
 Resolve any issue faced by customers and deal with complaints to maintain trust
 </li>
 <li>
 Follow financing issues and manage risks (Payment/Coface insurance &hellip;)
 </li>
 </ul>
 
 
 
 
 
 Operational Tasks:
 
 
 
 Optimize our Revenues &amp; Profit :
 
 <ul>
 <li>
 Successfully negotiate Annual Trade Terms contract
 </li>
 <li>
 Create a Yearly Key Account Plan by categories
 </li>
 <li>
 Build a Joint Business Plan with the Pure Players
 </li>
 <li>
 Maintain a good balance between the regular and promotional business
 </li>
 <li>
 Optimize the costs and return on investments (head of gondola, leaflets, demo, POS material, etc...)
 </li>
 </ul>
 
 Forecast sales
 
 <ul>
 <li>
 Specific product/category forecast based on Customer activity / Seasonality of Market
 </li>
 <li>
 Trend and needs / category &amp; keys products
 </li>
 </ul>
 
 Ease the collaboration between Customers and e-Category Managers / Data Analysts
 
 <ul>
 <li>
 Binomial aligned to manage the relationship with the customer
 </li>
 <li>
 Clear roles &amp; responsibilities defined within the binomial
 </li>
 <li>
 Clear, regular &amp; shared fed back within the binomial &amp; with others KAM / Cat Man
 </li>
 </ul>
 
 Act as a Subject Matter Expert for other eRetailers (Click-n-Mortars) if not directly in charge of those accounts
 
 
 Deliver incremental contribution using incentives, initiatives, commitment programs and marketing activities
 
 
 Monitor and report weekly/monthly to the E-commerce Sales Manager
 
 <ul>
 <li>
 Inform regularly all services (IKAM ,Sales team, Sales Administration, Supply Chain , Finance, Marketing)
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 D
 
 egree in Commerce, Marketing or Business Administration,
 </li>
 <li>
 At least 3-5 years of experience in on-line sales and digital marketing as part of a consumer product company,
 </li>
 <li>
 Excellent communication skills in English,
 </li>
 <li>
 Good trade knowledge of his/her environment (competition, brands, innovation, digital breakthrough)
 </li>
 <li>
 Advanced level of MS Office Applications,
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills
 </li>
 </ul>
 
 
</div>

E-commerce Key Account Manager

Explore 147+ Relationship manager assistant vice president global network banking in Istanbul Turkey this March. Find roles across top companies and apply now to boost your career.