product manager

sales manager

operations manager

customer service manager

key account manager

relationship manager

Banque Misr

<div>
 
 
 Role Description:
 
 
 <ul>
 <li>
 Monitor overall client profitability (i.e., relationship pricing), share of wallet (across multiple products) &amp; cross selling alongside PMs .
 </li>
 <li>
 Responsible for credit memo completion, supporting on memo writing, composition &amp; credit committee participation .
 </li>
 <li>
 Responsible for account plan completion and active participation in round table discussions, supported by analysts.
 </li>
 <li>
 Participate in working teams Team Heads and PMs to structure bespoke solutions for clients
 </li>
 <li>
 Responsible for launching and completing annual client reviews and identification of potential areas of improvement.
 </li>
 <li>
 Guide &amp; mentor analysts to support on day-to-day operational tasks (credit memos, account plans, CCS handling&hellip;).
 </li>
 <li>
 Responsible for client relationship management for allocated portfolio (borr. + non-borr.) in close cooperation with Team Leader.
 </li>
 <li>
 Responsible for E2E sales cycle from pitching to contract negotiations, with PMs teams (based on jointly devised account plans).
 </li>
 <li>
 Identifies business opportunities for new clients, with a focus on designated sectors to drive new client acquisition.
 </li>
 </ul>
 
 
 
 
 
 Role Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree business or any relevant field.
 </li>
 <li>
 4 - 7 Years of Experience.
 </li>
 <li>
 Banking experience is a must
 </li>
 <li>
 Credit Course is a must
 </li>
 <li>
 Fluent in both written and spoken Arabic and English languages.
 </li>
 </ul>
 
 
</div>

Relationship Manager - SMEs

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As the Client Relationship Manager, you will support the sales team by ensuring seamless account management, maintaining strong client relationships, and contributing to revenue growth. You will be responsible for account activation, credit consumption management, account renewal tracking, and generating essential reports. You will also sell packages over the phone, assist in booking acquisition meetings, ensure client accounts are visited by the sales team, and monitor team revenue achievement.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Facilitate the activation and onboarding of new client accounts
 </li>
 <li>
 Build and maintain strong relationships with clients to drive retention and satisfaction
 </li>
 <li>
 Monitor client accounts to ensure accurate credit allocation and consumption
 </li>
 <li>
 Generate regular Account Management (AM) reports analysing client engagement and performance
 </li>
 <li>
 Conduct data analysis on client activity to identify trends, improvement areas, and growth opportunities
 </li>
 <li>
 Track client satisfaction, collect feedback, and recommend improvements to enhance service delivery
 </li>
 <li>
 Monitor client listings and ads to ensure compliance with company standards and optimise performance
 </li>
 <li>
 Address client inquiries, resolve issues promptly, and collaborate with the sales team to ensure client satisfaction
 </li>
 <li>
 Proactively manage account renewals and coordinate renewal activities with the sales team
 </li>
 <li>
 Sell, cross-sell &amp; up-sell bundles and listing packages over the phone to small existing or potential clients
 </li>
 <li>
 Support the sales team in booking acquisition meetings and ensuring a steady pipeline of prospects
 </li>
 <li>
 Ensure all client accounts are visited and properly managed by the sales team for relationship building and upselling
 </li>
 <li>
 Support the sales team in achieving their sales and revenue targets, with CRM KPIs linked to overall team performance
 </li>
 <li>
 Support tasks related to Sales Effectiveness (SE) projects, including target tracking and reporting
 </li>
 <li>
 Communicate team performance updates and provide feedback, including handling client complaints, to SE and management teams
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 2+ years of experience in a customer service or account management role
 
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 Strong proficiency in data analysis and reporting tools, such as Microsoft Office, Excel or CRM systems
 </li>
 <li>
 Knowledge of classifieds and online platforms is a plus
 
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Excellent communication, problem-solving, and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities and thrive in a fast-paced environment
 </li>
 <li>
 Strong sales acumen with the ability to sell over the phone and assist in acquisition activities
 </li>
 <li>
 Data-driven mindset with attention to detail and accuracy in reporting
 
 
 
 </li>
 </ul>
 Traits:
 
 
 <ul>
 <li>
 Organised, proactive, and able to collaborate effectively across teams
 </li>
 <li>
 Customer-focused mindset
 </li>
 <li>
 Excellent communication, organisational skills, attention to detail, and the ability to work well in a team
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Client Relationship Manager

NBK Egypt

<div>
 
 
 Key Responsibilities :
 
 
 
 
 
 <ul>
 <li>
 Search for new business opportunities to grow bank market share and profitability.
 </li>
 <li>
 Intensive contact with clients
 </li>
 <li>
 Attend clients calls
 </li>
 <li>
 Identify the financing requirements of the borrower and purpose the appropriate credit structure to cover their needs.
 </li>
 <li>
 Meet individually assigned target in all defined business fields.
 </li>
 <li>
 Ensure credit application for new and existing customers is prepared in a comprehensive manner and in line with approved credit policy and operating manuals, procedures and business circulations issued and circulated with full responsibility of completeness, accuracy of gathered information in a timely manner and within required business deadlines
 </li>
 <li>
 Fulfill customer requests in a timely manner and focus on enhancing customer experience through the development of own internal network of relevant stakeholders (branches network, operations, risk,..etc).
 </li>
 <li>
 Building deeper engagement for existing relationships through regular sites visits, quarterly call reports, and corporate events
 </li>
 <li>
 Ensure smooth and continuous flow of customer information with respect to requests, business updates, key changes, warning signals and other customer relevant information to members within own team (ARM/SCA/CA)
 </li>
 <li>
 Transfer knowledge and provide on job coaching to younger team members
 </li>
 <li>
 Participate effectively in projects and tasks assigned by Senior Relationship Manager / Team Leader
 </li>
 <li>
 Act as the first line of defense point in relations with customer and ensure Alerting the management on any deterioration / potential deterioration of the credit risk, resulting from late payment, or receiving negative market information, also recommend and implement the corrective action to safeguard the Bank&rsquo;s right and avoid any loss
 </li>
 <li>
 Ensure the credibility of the collected legal documents and capacity of signatory on the borrowing documents
 </li>
 <li>
 Ensure business/activity reports are submitted on due time.
 </li>
 <li>
 Ensure proper business database and follow up lists are properly in place
 </li>
 <li>
 Ensure adhering to all policies and related updates (credit policy, compliance policy, etc.).
 </li>
 </ul>
 
 -------------------
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor university degree in business administration or related functions
 </li>
 <li>
 Minimum 7 yearsof banking experience in the corporate banking
 </li>
 <li>
 Credit Course is mandatory
 </li>
 <li>
 Comprehensive technical credit skills.
 </li>
 <li>
 Full commercial awareness.
 </li>
 <li>
 Credit related products and services solid knowledge.
 </li>
 <li>
 Full Awareness of credit local regulations &amp; laws.
 </li>
 <li>
 Knowledge of a wide spectrum of business management disciplines
 </li>
 </ul>
 
 
</div>

Relationship Manager – Corporate Banking & Syndication

<div>
 
 
 Key Responsibilities &amp; Accountabilities:
 
 
 
 
 
 <ul>
 <li>
 Drive and deliver exceptional leads generation and sales chances activities to acquire new to the bank customers and promote cross selling to existing relations.
 </li>
 <li>
 Search for new business opportunities to grow bank market share and profitability.
 </li>
 <li>
 Introduce new well reputed borrowing prospects in line with the Bank&rsquo;s development strategy and risk appetite.
 </li>
 <li>
 Identify the financing requirements of the borrower and purpose the appropriate credit structure to cover their needs.
 </li>
 <li>
 Meet individually assigned target in all defined business fields.
 </li>
 <li>
 Ensure credit application for new and existing customers is prepared in a comprehensive manner and in line with approved credit policy and operating manuals, procedures and business circulations issued and circulated with full responsibility of completeness, accuracy of gathered information in a timely manner and within required business deadlines
 </li>
 <li>
 Overlooks and coordinates the process of fulfilling customer requests in a timely manner focusing on enhancing customer experience through the development of own internal network of relevant stakeholders (branches network, operations, risk,..etc).
 </li>
 <li>
 Building deeper engagement for exiting relationships through regular sites visits, quarterly call reports, and corporate events
 </li>
 <li>
 Receive, handle, and resolve the customer complains in a timely manner to maintain and increase customer satisfaction
 </li>
 <li>
 Ensure smooth and continuous flow of customer information with respect to requests, business updates, key changes, warning signals and other customer relevant information to members within own team (ARM/SCA/CA)
 </li>
 <li>
 Transfer knowledge and provide on job coaching to younger team members
 </li>
 <li>
 Participate effectively in projects and tasks assigned by Senior Relationship Manager
 </li>
 <li>
 Act as the first line of defense point in relations with customer and ensure Alerting the management on any deterioration / potential deterioration of the credit risk, resulting from late payment, or receiving negative market information, also recommend and implement the corrective action to safeguard the Bank&rsquo;s right and avoid any loss
 </li>
 <li>
 Ensure the credibility of the collected legal documents and capacity of signatory on the borrowing documents
 </li>
 <li>
 Ensure business/activity reports are submitted on due time.
 </li>
 <li>
 Ensure proper business database and follow up lists are properly in place
 </li>
 <li>
 Ensure adhering to all policies and related updates (credit policy, compliance policy, etc.).
 </li>
 <li>
 Act as the first line of defense point in relations with customer and ensure Alerting the management on any deterioration / potential deterioration of the credit risk, resulting from late payment, or receiving negative market information, also recommend and implement the corrective action to safeguard the Bank&rsquo;s right and avoid any loss
 </li>
 <li>
 Ensure the credibility of the collected legal documents and capacity of signatory on the borrowing documents
 </li>
 <li>
 Ensure business/activity reports are submitted on due time.
 </li>
 <li>
 Ensure proper business database and follow up lists are properly in place
 </li>
 <li>
 Ensure adhering to all policies and related updates (credit policy, compliance policy, etc.).
 </li>
 </ul>
 
 ----------------------
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Minimum 5 yearsof banking experience in the corporate banking
 </li>
 <li>
 Credit Course is mandatory
 </li>
 <li>
 Bachelor degree in business administration or related fields
 </li>
 <li>
 Comprehensive technical credit skills.
 </li>
 <li>
 Full commercial awareness.
 </li>
 <li>
 Credit related products and services solid knowledge.
 </li>
 <li>
 Full Awareness of credit local regulations &amp; laws.
 </li>
 <li>
 Knowledge of a wide spectrum of business management disciplines
 </li>
 </ul>
 
 
</div>

Assistant Relationship Manager – Corporate Banking & Syndication

Accor

<div>
 
 Company Description
 
 
 
 Accor is a global hospitality leader with more than 290,000 experts placing people at the heart of what we do. With 45 hotel brands across all segments, we operate 5,600 properties worldwide, from luxury five-star palaces to smart economy hotels. We continuously reinvent the guest experience to suit all desires and needs, making every stay unique. Our dedication ensures a positive impact both locally and globally, benefiting all, not just a few.
 
 
 
 Job Description
 
 
 
 This is a full-time on-site role for a Commercial Sales and Marketing Manager located in Cairo, Egypt. The Manager will be responsible for developing and implementing sales strategies, managing customer relationships, and driving business growth. Key tasks include overseeing sales targets and performance, conducting market analysis, and coordinating with other departments to ensure cohesive marketing efforts. The role requires a proactive approach to identifying new business opportunities and maintaining high standards of customer service and satisfaction.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Sales and Sales Management skills
 </li>
 <li>
 Excellent Customer Service and Communication skills
 </li>
 <li>
 Experience in Business Planning and market analysis
 </li>
 <li>
 Strong leadership and team management abilities
 </li>
 <li>
 Ability to work on-site in Cairo, Egypt
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or a related field
 </li>
 <li>
 Proven track record in achieving sales targets and driving business growth
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 
 Company Description
 
 
 
 
 Accor is a global hospitality leader with over 290,000 experts committed to redefining guest experiences. With 45 renowned hotel brands and 5,600 properties globally, we cater to all preferences and needs, from luxury five-star palaces to smart economy hotels. Our dedication to service excellence and innovation allows us to create memorable stays and make a positive impact on local and global communities. At Accor, every action counts in ensuring hospitality benefits all.
 
 
 
 
 Role Description
 
 
 
 
 This is a full-time on-site role for a Sales Manager located in Cairo, Egypt. The Sales Manager will be responsible for driving sales and revenue growth through client acquisition and relationship management. Daily tasks include identifying sales opportunities, developing sales strategies, conducting market research, managing client accounts, and preparing sales reports. The role also involves collaborating with marketing teams, attending industry events, and maintaining up-to-date knowledge of market trends and competitor activities.
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Sales and Client Relationship Management skills
 </li>
 <li>
 Strategic Planning and Market Research abilities
 </li>
 <li>
 Proficiency in Preparing Sales Reports and Analyzing Market Trends
 </li>
 <li>
 Excellent Communication and Negotiation skills
 </li>
 <li>
 Proven ability to achieve sales targets and drive revenue growth
 </li>
 <li>
 Experience in the hospitality industry is a plus
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or related field
 </li>
 <li>
 Fluency in English and Arabic is preferred
 </li>
 </ul>
</div>

Commercial Sales and Marketing Manager

SuperPay by e&

<div>
 
 About The Job
 
 
 
 Account Manager drives revenue growth, market expansion, and generates budgeted in-year revenues through strategic sales initiatives and client relationship management. They leverage market insights and innovative approaches to identify and capitalize on business opportunities, ensuring sustained organizational success.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals.
 </li>
 <li>
 Experience with business development and partnership management.
 </li>
 <li>
 Experience working with technical and product stakeholders to define requirements, prioritize features and expedite the onboarding process.
 </li>
 <li>
 Set-up and scale business development mechanisms on lead generation, deal pipeline, business case approvals, partner out reach and engagement, post deal governance.
 </li>
 <li>
 Independently authoring documents, emails, and presentations for Senior leadership
 </li>
 <li>
 Achieves sales objectives by contributing sales information and recommendations to strategic plans and reviews.
 </li>
 <li>
 Cross selling the company products / services to clients
 </li>
 <li>
 Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
 </li>
 <li>
 Ability to grow processing volume through identifying, researching, analyzing and bringing ideas on ways and means to help banks implement new products.
 </li>
 <li>
 Gathering market intelligence on processors and competitors and the use of data gathered to generate leads for possible business growth
 </li>
 <li>
 Maintain a good customer relationship with clients at all times.
 </li>
 <li>
 Notify existing clients with new products or services offered and identify clients interested in adding the product.
 </li>
 <li>
 Insure that the client is satisfied after he receives the product, and communicating the client banks problems and complaints with the execution of the project to the concerned department.
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field.
 </li>
 <li>
 Minimum of 3 years of experience sales, preferably in the payment industry or related sectors.
 </li>
 <li>
 Strong understanding of payment solutions, financial technology, and e-commerce.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to work independently and collaboratively in a fast-paced environment.
 </li>
 </ul>
</div>

Senior Account Manager- Enterprise Sales

Suez Canal Bank

<div>
 
 
 Job Purpose
 
 
 
 The Sales &amp; Services Manager is responsible for developing sales action plan to market and sell the bank's products and services. In addition to achieving established branch goals through active management of sales, officer call programs and cross-selling activities.
 
 
 
 
 
 
 Reports to
 
 : Branch Manager
 
 
 
 
 
 
 Duties and responsibilities
 
 
 
 &bull; Develops sales action plan to market and sell the bank's products and services, in coordination with the branch manager.
 
 
 &bull;Identifies and acquires quality NTB [New to bank] customers through the various selling techniques and activation of referrals.
 
 
 &bull;Reviews and monitors daily activities related to sales and services to ensure highly efficient and effective results.
 
 
 &bull;Plans for field work by conducting weekly meetings to schedule sales visits and review performance indicators constantly.
 
 
 &bull;Submits related sales reports to Branch Manager provided with any required recommendations on a regular basis.
 
 
 &bull;Coaches and advises subordinates on how to target and increase sales opportunities by providing the necessary guidance and support to promote sales and service driven culture.
 
 
 &bull;Handles difficult or sensitive customer issues, requests and complaints and act to promptly address and resolve these issues in due time.
 
 
 &bull;Monitors staff performance and provide improvement opportunities to enhance sales skills and product knowledge.
 
 
 &bull;Enforce the clean desk policy and adherence to service quality standards
 
 
 &bull;Collaborate with the branch's Compliance Officer to provide necessary documents to the requirements of the Compliance Team .
 
 
 
 
 
 
 
 
 
 Job specification
 
 
 
 Education: Bachelor&rsquo;s degree in finance or business administration or relevant field
 
 
 Experience:6&ndash;8 years&rsquo; banking experience, with at least 3 years in branch sales, retail banking, or relationship management.
 
 
 &bull;Experience in banking or relevant industries is preferred.
 
 
 &bull;Proven track record in achieving branch sales targets and growing NTB (New-to-Bank) customer base.
 
 
 &bull;Strong knowledge of retail banking products: deposits, personal loans, credit cards, payroll, digital channels.
 
 
 &bull;Familiarity with regulatory frameworks: Central Bank of Egypt (CBE) retail banking rules, AML/KYC requirements, FATCA.
 
 
 &bull;Experience in sales pipeline management, officer call programs, and cross-sell initiatives.
 
 
 &bull;Proficiency in core banking systems (Temenos T24, Flexcube, or equivalent) and CRM/sales tracking platforms.
 
 
 &bull;Analytical and reporting skills with proficiency in Excel and BI tools (Power BI, Tableau).
 
 
 &bull;Leadership and coaching ability to develop front-line sales staff and foster a service-driven culture.
 
 
 &bull;Sales management certifications in banking/financial services is a plus
 
 
 
</div>

Sales and Service Manager-Cairo Region

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