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reservation agent omani national

Mandarin Oriental

<div>
 
 Reservation Agent
 
 
 
 Mandarin Oriental Muscat is looking for a
 
 Reservation Agent
 
 to join our
 
 Reservation
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Carries out the daily operation/task of Reservations.
 </li>
 <li>
 Ensure that all reservations are keyed in accordingly and all details are accurate and correct in data entry.
 </li>
 <li>
 Sell the rooms via telephone or correspondence and ensure that all information given are correct and appropriate to the guests.
 </li>
 <li>
 To have full knowledge of all rates, (BAR rates, negotiated and promotional etc.), room types, overall hotel product and hotel&rsquo;s primary competition.
 </li>
 <li>
 To answer incoming telephone enquiries in a timely and professional manner in accordance with LQE standards.
 </li>
 <li>
 To perform the task of downloading external reservation systems (GDS, SynXis &amp; other platforms).
 </li>
 <li>
 To check 1- &amp; 3-day VIP arrival lists daily prior to the arrival date, ensuring that relevant information is acquired and fully documented.
 </li>
 <li>
 To check correspondence daily before arrival date and ensure all relevant information is acquired and fully documented.
 </li>
 <li>
 To ensure all VIP and special requests are handled efficiently and accurately.
 </li>
 <li>
 To send confirmations and responses according to MOHG and to ensure a 24-hour enquiry response period to all correspondence.
 </li>
 <li>
 To ensure that filing is up to date.
 </li>
 <li>
 To follow-up No-Shows
 </li>
 <li>
 To check reservations cancellations and credit allowances from the previous day.
 </li>
 <li>
 To communicate daily with the Guest Relations and Front Office departments
 </li>
 <li>
 To send confirmations in accordance with LQE standards
 </li>
 <li>
 To maximize daily occupancy and average rates through effective up selling
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Reservation Agent - Omani National

IHG Hotels & Resorts

<div>About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Your Day to Day
As a Reservations Agent, you will be the first point of contact for our guests &mdash; creating lasting impressions through your warm communication and attention to detail. You will:
<ul>
<li>Handle all reservations inquiries through phone, email, and online channels with professionalism and efficiency.</li>
<li>Maximize revenue opportunities by upselling rooms, packages, and hotel services.</li>
<li>Ensure all bookings are processed accurately in the system and aligned with the hotel&rsquo;s standards.</li>
<li>Coordinate with Front Office, Sales, and Revenue teams to ensure seamless guest experiences.</li>
<li>Maintain up-to-date knowledge of room types, rates, and special promotions.</li>
<li>Handle guest requests and complaints courteously and promptly, ensuring guest satisfaction at every stage of their journey.</li>
</ul>
What We Need From You
Ideally, you'll have some or all of the following competencies and experience we're looking for:
<ul><li>Previous experience in Reservations, Front Office, or a customer service-related role in a luxury hotel environment.</li>
<li>Excellent communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Familiarity with Opera PMS or similar hotel systems preferred.</li>
<li>A passion for hospitality and a drive to deliver personalized, memorable service.</li>
</ul>
What We Offer

We&rsquo;ll reward all your hard work with competitive salary and benefits.

Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reservation Agent (Omani National)

<div>
 
 About Us
 
 
 
 As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.
 
 
 Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
 
 
 If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
 
 
 
 Your Day to Day
 
 
 
 As a Reservations Agent, you will be the first point of contact for our guests &mdash; creating lasting impressions through your warm communication and attention to detail. You will:
 
 
 <ul>
 <li>
 Handle all reservations inquiries through phone, email, and online channels with professionalism and efficiency.
 </li>
 <li>
 Maximize revenue opportunities by upselling rooms, packages, and hotel services.
 </li>
 <li>
 Ensure all bookings are processed accurately in the system and aligned with the hotel&rsquo;s standards.
 </li>
 <li>
 Coordinate with Front Office, Sales, and Revenue teams to ensure seamless guest experiences.
 </li>
 <li>
 Maintain up-to-date knowledge of room types, rates, and special promotions.
 </li>
 <li>
 Handle guest requests and complaints courteously and promptly, ensuring guest satisfaction at every stage of their journey.
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 Ideally, you'll have some or all of the following competencies and experience we're looking for:
 
 
 <ul>
 <li>
 Previous experience in Reservations, Front Office, or a customer service-related role in a luxury hotel environment.
 </li>
 <li>
 Excellent communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 <li>
 Familiarity with Opera PMS or similar hotel systems preferred.
 </li>
 <li>
 A passion for hospitality and a drive to deliver personalized, memorable service.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We&rsquo;ll reward all your hard work with competitive salary and benefits.
 
 
 Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
 
 
 So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

ESPACE Engineering Consultants

Position: Finance Executive (Full-Time) only OMANI National-Entry LevelWe are seeking a detail-oriented and motivated Entry-Level Finance Executive (Omani National) to join our finance team. This position is ideal for graduates or individuals beginning their career in accounting and finance. The successful candidate will support day-to-day accounting operations and gain hands-on experience in a professional environment.1.The candidate will be responsible for managing day-to-day accounting tasks (invoicing, receipts, bank entries,liaison and related office work)2.Proficient in MS Office(Word , Excel, PowerPoint)Location: Muscat, OmanLanguages: Arabic &amp; EnglishPreferred: 01 year Experience in financeEducation: Degree / Diploma in relevant fieldJob Type: Full-timeJob Type: Full-time

Finance Executive

MedNet Global Healthcare Solutions LLC

<div>
 
 
 Customer Service Officer for MN SPC - Omani National
 
 
 
 As a member of
 
 Munich Re
 
 the
 
 MedNet Oman
 
 is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
 
 &ldquo;Officer - Customer Service&rdquo;
 
 who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.
 
 
 
 Your Job:
 
 
 <ul>
 <li>
 Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
 </li>
 <li>
 Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
 </li>
 <li>
 Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
 </li>
 <li>
 Strengthening the business relationship with Insurance companies and intermediaries.
 </li>
 <li>
 Educating, strengthening and enhancing individual member relationships and experiences.
 </li>
 <li>
 Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
 </li>
 <li>
 Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
 </li>
 <li>
 Ability to deliver quality outreach program with an effective reach within reasonable timelines set.
 </li>
 </ul>
 
 
 
 
 
 Your profile:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 <li>
 Computer Literacy (MS Word, MS Excel, MS PowerPoint)
 </li>
 <li>
 Good spoken and written communication skills (English &amp; Arabic)
 </li>
 <li>
 Knowledge related to medical terminology.
 </li>
 <li>
 Health Insurance industry / market knowledge would be an added advantage.
 </li>
 <li>
 Flexibility to work on shift basis.
 </li>
 <li>
 Quality focus and customer oriented
 </li>
 <li>
 Ability to handle objections raised by customers.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 Multilingual (Arabic and English)
 </li>
 <li>
 Omani nationals.
 </li>
 </ul>
 
 
 
 
 
 Minimum Experience:
 
 
 <ul>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
</div>

Customer Service Officer - Omani Nationals

<div>
 
 Role Synopsis
 
 
 
 The Human Resources (HR) Internship is an exciting opportunity for someone who has a curiosity about the HR field. You will get the chance to learn from a team of HR professionals, apply your education, skills and experience on strategic projects, and help support bp Oman&rsquo;s HR Services.
 
 
 Key Accountabilities
 
 
 
 HR Operations &amp; Administration
 
 
 
 Assist in maintaining and updating employee records in HR systems and databases.
 
 
 Support documentation processes for onboarding, offboarding, and internal transfers.
 
 
 
 Employee Engagement &amp; Events
 
 
 
 Help prioritize internal events, wellness activities, and recognition programs.
 
 
 Provide on-ground support for engagement campaigns and feedback collection.
 
 
 Assist in collecting and analyzing employee feedback to improve engagement strategies.
 
 
 
 Talent Development
 
 
 
 Coordinate logistics for training sessions, workshops, and development programs.
 
 
 Assist in evaluating training efficiency and compiling reports.
 
 
 Support the creation and updating of learning materials and resources.
 
 
 
 Recruitment Support
 
 
 
 Assist in scheduling interviews and speaking with candidates.
 
 
 Participate in career fairs and university outreach programs.
 
 
 
 Internal Communication
 
 
 
 Draft HR-related announcements and newsletters.
 
 
 Support content creation for internal platforms and social media.
 
 
 
 International Mobility
 
 
 
 Assist in coordinating onboarding and orientation for expatriate employees.
 
 
 Support documentation and logistics related to visas, housing, and relocation services.
 
 
 
 HR Projects &amp; Analytics
 
 
 
 Contribute to ongoing HR projects and initiatives.
 
 
 Assist in compiling HR metrics and dashboards for reporting purposes.
 
 
 
 Essential Education &amp; Requirements
 
 
 
 <ul>
 <li>
 Omani national.
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resource Management, Business Administration, or Management.
 </li>
 <li>
 Minimum GPA of 2.8
 </li>
 <li>
 Open for 2023, 2024, 2025 graduates.
 </li>
 </ul>
</div>

People & Culture intern

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>01/05/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Job Opening Status
<div>Open
</div></div><div>Work Experience
<div>Minimum 15&ndash;20 years of senior leadership experience, with at least 5 years as CEO/MD/COO in hospitality, tourism, real estate, or a related asset-heavy sector
</div></div><div>Industry
<div>Hospitality
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div>The Chief Executive Officer is responsible for providing strategic leadership and overall management of the Group&rsquo;s operations, financial performance, governance, and long-term growth. The CEO will execute the Board-approved strategy, ensure regulatory compliance as a publicly listed entity, and enhance brand positioning, profitability, and stakeholder confidence. 
Key Responsibilities 
1. Strategy &amp; Leadership 
<ul><li>
Develop and implement the Group&rsquo;s long-term strategy in alignment with Board directives and Oman Vision 2040. 
</li><li>
Lead organizational transformation to enhance operational efficiency, guest experience, and profitability. 
</li><li>
Identify growth opportunities including new developments, asset repositioning, partnerships, and acquisitions. 
</li><li>
Drive innovation across hospitality services, digital platforms, and customer engagement.</li></ul> 
2. Financial Performance &amp; Shareholder Value 
<ul><li>
Ensure sustainable revenue growth, cost optimization, and strong EBITDA performance. 
</li><li>
Oversee budgeting, forecasting, capital allocation, and cash flow management. 
</li><li>
Deliver consistent value creation for shareholders in line with public market expectations. 
</li><li>
Present clear, transparent financial and operational reports to the Board and shareholders.</li></ul> 
3. Governance, Compliance &amp; Risk 
<ul><li>
Ensure full compliance with Capital Market Authority (CMA) regulations, Muscat Stock Exchange (MSX) requirements, and applicable Omani laws. 
</li><li>
Strengthen corporate governance, internal controls, and risk management frameworks. 
</li><li>
Act as the primary interface with regulators, auditors, and external advisors. 
</li><li>
Uphold the highest standards of ethics, transparency, and accountability.</li></ul> 
4. Operations &amp; Asset Management 
<ul><li>
Oversee all hospitality operations including hotels, resorts, F&amp;B, and leisure assets. 
</li><li>
Ensure consistent service quality, brand standards, and guest satisfaction across the portfolio. 
</li><li>
Optimize asset performance through effective revenue management, cost controls, and capex planning. 
</li><li>
Work closely with international hotel operators, franchise partners.</li></ul> 
5. People &amp; Culture 
<ul><li>
Build a high-performance leadership team with clear accountability and succession planning. 
</li><li>
Promote Omanisation in line with national objectives while maintaining operational excellence. 
</li><li>
Foster a culture of performance, customer-centricity, and continuous improvement. 
</li><li>
Ensure compliance with labor laws and best HR practices in Oman.</li></ul> 
6. Stakeholder Management 
<ul><li>
Act as the principal spokesperson of the company with investors, analysts, shareholders, media, and government stakeholders. 
</li><li>
Maintain strong relationships with the Ministry of Heritage and Tourism, regulators, financial institutions, and strategic partners. 
</li><li>
Represent the company at industry forums and public engagements.</li></ul> 
Key Performance Indicators (KPIs) 
<ul><li>
Revenue growth and profitability metrics 
</li><li>
Optimize shareholder returns 
</li><li>
Operational efficiency and asset performance 
</li><li>
Guest satisfaction and brand reputation 
</li><li>
Compliance and governance effectiveness 
</li><li>
Talent development and leadership stability</li></ul><h3 class="jobSectionHeader"> 
Requirements</h3>
Qualifications &amp; Experience 
Essential 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Finance, or related field 
</li><li>
Minimum 15&ndash;20 years of senior leadership experience, with at least 5 years as CEO/MD/COO in hospitality, tourism, real estate, or a related asset-heavy sector 
</li><li>
Proven experience leading large, complex organizations, preferably publicly listed 
</li><li>
Strong understanding of hospitality operations, asset management, and financial performance 
</li><li>
Demonstrated experience working with Boards and managing investor relations</li></ul> 
Preferred 
<ul><li>
Master&rsquo;s degree (Hospitality / MBA or equivalent) 
</li><li>
Experience in the GCC, with strong knowledge of the Omani market 
</li><li>
Exposure to hotel management contracts, franchising, and mixed-use developments</li></ul> 
Skills &amp; Competencies 
<ul><li>
Strategic thinking and execution excellence 
</li><li>
Strong financial acumen and capital markets understanding 
</li><li>
Exceptional leadership and people management skills 
</li><li>
Stakeholder and government relations expertise 
</li><li>
High integrity, resilience, and decision-making capability 
</li><li>
Excellent communication skills in English (Arabic preferred)</li></ul> 
Employment Terms 
<ul><li>
Competitive executive compensation package aligned with public company benchmarks 
</li><li>
Performance-based incentives linked to financial and strategic KPIs 
</li><li>
Contract subject to Board approval and regulatory requirements</li></ul></div><div></div>

Chief Executive Officer (CEO)

Explore 81+ Reservation agent omani national in Warehouse Jobs In Muscat this January. Find roles across top companies and apply now to boost your career.

81 reservation agent omani national jobs IN Warehouse Jobs In Muscat

Reservation Agent - Omani National

Reservation Agent (Omani National)

Reservation Agent (Omani National)

Finance Executive

Customer Service Officer - Omani Nationals

People & Culture intern

Chief Executive Officer (CEO)