property consultant

receptionist

sales coordinator

project coordinator

hr manager

reservation coordinator

MIRA Construction

<div>The Reservation Agent will be responsible for managing all aspects of guest reservations and booking inquiries across multiple platforms (OTA, direct, corporate). This role requires excellent communication skills, attention to detail, and the ability to coordinate effectively with internal teams (housekeeping, finance, and property management) to ensure seamless guest experiences and proper record-keeping for long-term rentals.
Key Responsibilities
Reservations Management
<ul><li>Handle all incoming booking inquiries via phone, email, WhatsApp, and OTA platforms (Booking.com, Airbnb, Expedia, etc.).</li>
<li>Enter and update reservations accurately in the reservation system / PMS.</li>
<li>Confirm reservations and send booking confirmations to guests and owners.</li>
<li>Modify, cancel, and reassign reservations as required.</li>
<li>Maintain daily occupancy reports and availability calendars.</li>
</ul>
Guest &amp; Client Communication<ul>
<li>
Respond promptly to guest inquiries in a professional and courteous manner.</li>
<li>Provide information on properties, amenities, rates, and policies.</li>
<li>Handle special requests (early check-in, late check-out, extra services).</li>
<li>Resolve booking-related issues and escalate when necessary.</li>
</ul>
Coordination &amp; Compliance<ul>
<li>
Communicate booking details with housekeeping and operations teams.</li>
<li>Coordinate with finance for collection of payments, deposits, and refunds.</li>
<li>Support property management team for long-term rental tenant move-ins/move-outs.</li>
<li>Upload and maintain guest and booking details in the DTCM portal in line with Dubai regulations.</li>
<li>Ensure all guest documents are collected in line with SOPs (passport copies, Emirates ID, etc.).</li>
<li>Maintain accurate records for reporting, audits, and regulatory compliance.</li>
</ul>
Additional Tasks<ul>
<li>
Monitor guest reviews and escalate issues to management.</li>
<li>Prepare daily, weekly, and monthly reservation reports for management.</li>
<li>Assist marketing team with updates on occupancy, promotions, and blocked dates.</li>
<li>Keep property listings updated on all OTA platforms.</li>
<li>Support in preparing check-in packs and guest communication templates.</li>
</ul>
Requirements<ul>
<li>
Experience as a reservation agent</li>
<li>Russian language fluency</li></ul></div>

Reservation Agent (Russian Speaking)

Marriott International

<div>Additional Information 
Job Number25157502 
Job CategoryReservations 
LocationThe Westin Dubai Mina Seyahi Beach Resort &amp; Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Complex Reservations Agent

Hilton

<div>Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Agent

The Lab Holding

We&rsquo;re Hiring: Hostess &ndash; Arabic Speaker | F&amp;B Industry (Dubai, UAE)Do you have a warm smile, a graceful presence, and a passion for delivering exceptional guest experiences? Brix Table Cafe is looking for an experienced Hostess to join our front-of-house team in one of our upscale restaurant brands in Dubai.This is a full-time, on-site opportunity for someone who loves hospitality, thrives in fast-paced environments, and knows how to make every guest feel like a VIP.Key Responsibilities:<ul><li>Greet guests with a professional, welcoming attitude and escort them to their tables</li><li>Manage reservations and seating arrangements efficiently</li><li>Answer and direct phone calls with courtesy and professionalism</li><li>Provide accurate information about the restaurant, menu, and events</li><li>Coordinate and assist with private events or special guest arrangements</li><li>Keep the reception and dining area neat, organized, and presentable at all times</li><li>Communicate effectively with service and kitchen teams to ensure smooth operations</li><li>Support the overall guest experience from arrival to departure</li></ul>Requirements:<ul><li>2+ years of experience as a Hostess in a high-end restaurant or hospitality environment</li><li>Strong communication skills, both verbal and written</li><li>Fluent in English &amp; Arabic</li><li>Experience managing reservations and coordinating event logistics</li><li>Warm personality, excellent grooming, and customer service focus</li><li>Ability to multitask and work gracefully under pressure</li><li>Familiarity with reservation systems is a plus</li></ul>Location: Dubai, UAE Job Type: Full-time, PermanentJob Type: Full-time

Hostess

Westminster Properties

Immediate joining only (no notice period), please apply only if you meet the following requirements:RESERVATION AGENT: 5* Hotel Back ground (or Holiday Homes) with solid experience in PROPERTY MANAGEMENT SYSTEM (RMS, Opera, ) as reservation executive (back office)URGENT<ul><li>5* Hotel UAE Experience in Property Management System regarding reservations booking, check-in, check-out, cancellations, invoicing, receipts, blocking the units, unit availability in PMS, month-end closing, recording expenses,</li><li>Create direct reservations in the property management software as per apartment availability by coordinating with sales and guest service staff</li><li>Block the rooms in reservation management system</li><li>Prepare the confirmation letter</li><li>Create the Check-in in the reservation software.</li><li>Prepare the receipt from the reservation software.</li><li>Create the Check-out after verifying that all payments have been received and invoice has been generated</li><li>Quote room rates, determine promotions plans and coordinate with guest service executives and marketing team.</li><li>Quote for the refund in case of cancelled reservation.</li></ul>REQUIREMENTSMinimum 2 years solid UAE Experience in 5* Hotel (or Holiday Homes) as reservation agent with extensive experience in PROPERTY MANAGEMENT SYSTEM (Opera, RMS)<ul><li>Immediate joiners and visa takers (only visit or cancelled Visa)</li><li>Pleasant personality and can speak and write well in English.</li><li>A highly responsible and confident individual and attention to details is a must.</li><li>Should be flexible with timings</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 per month

Reservation Agent

Ramzin Luxury Yacht

Job Title: Reservation OfficerLocation: United Arab Emirates Job Type: Full-Time Industry: Hospitality / Travel / Holiday HomesJob Description:We are seeking a detail-oriented and customer-focused Reservation Officer to join our team. The Reservation Officer will be responsible for handling booking inquiries, managing reservations, and ensuring a seamless and positive experience for clients looking to book accommodations or travel services.The ideal candidate will have excellent communication skills, a strong customer service mindset, and proficiency with reservation systems and booking software.Key Responsibilities:<ul><li>Manage and process reservations for hotel rooms, holiday homes, or travel packages via phone, email, and online channels</li><li>Respond promptly and professionally to customer inquiries and provide accurate information regarding availability, rates, policies, and services</li><li>Coordinate with front office, housekeeping, and other relevant departments to ensure smooth check-ins and guest satisfaction</li><li>Handle modifications, cancellations, and special requests while adhering to company policies</li><li>Maintain accurate and up-to-date records of reservations in the booking system or CRM</li><li>Assist customers with payment procedures and confirm booking details</li><li>Resolve any reservation-related issues or complaints in a timely and effective manner</li><li>Generate daily, weekly, and monthly reports on booking trends and occupancy rates</li><li>Collaborate with sales and marketing teams to support promotions and campaigns</li><li>Stay updated on company offerings, pricing, and local regulations</li></ul>Requirements:<ul><li>Proven experience as a Reservation Officer or similar role in hospitality or travel</li><li>Proficiency in reservation software (e.g., Opera, Amadeus, Sabre, or proprietary systems)</li><li>Excellent verbal and written communication skills in English (additional languages are a plus)</li><li>Strong customer service and problem-solving skills</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Attention to detail and organizational skills</li><li>Flexible to work shifts, including weekends and holidays, if required</li><li>UAE Driving License (preferred but not mandatory)</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Professional and supportive work environment</li><li>Opportunities for career development and training</li><li>Exposure to the hospitality and travel industry dynamics</li></ul>About Us:[Ramzin Group of Companies ] is a leading provider of quality accommodations and travel solutions in the UAE, committed to delivering exceptional guest experiences through efficient and friendly service.Submit your application : hr@ramzingroup.com/saba@ramzingroup.comJob Type: Full-timePay: AED2,800.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Reservation Officer in UAE: 2 years (Required)</li></ul>Language:<ul><li>English, Hindi, Arabic, or addition is a plus (Preferred)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>

Reservation Officer

Grand Excelsior Hotel Bur Dubai

<ul><li>Processes reservations from the sales office, other hotel departments, and travel agents.</li><li>Knows the type of rooms available as well as their location and layout.</li><li>Knows the selling status, rates, and benefits of all package plans.</li><li>Knows the credit policy of the hotel and how to code each reservation.</li><li>Creates and maintains reservation records by date of arrival and alphabetical listing.</li><li>Determines room rates based on the selling tactics of the hotel.</li><li>Prepares letters of confirmation.</li><li>Communicates reservation information to the front desk.</li><li>Processes cancellations and modifications and promptly relays this information to the front desk.</li><li>Understands the hotel&rsquo;s policy on guaranteed reservations and no-shows.</li><li>Processes advance deposits on reservations.</li><li>Tracks future room availabilities based on reservations.</li><li>Helps develop room revenue and occupancy forecasts.</li><li>Prepares expected arrival list for front office use.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you join immediately?</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hotel: 1 year (Preferred)</li><li>Reservation Agent: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Explore 336+ Reservation coordinator in Dubai this October. Find roles across top companies and apply now to boost your career.

336 reservation coordinator jobs IN Dubai

Reservation Agent (Russian Speaking)

Complex Reservations Agent

Reservations Agent

Hostess

Reservation Agent

Reservation Officer

Reservation Agent