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reservation revenue manager

Chedi Hospitality

<div>
 Role Overview
 
 
 Join our prestigious team as a Reservation &amp; Revenue Manager, where you will lead reservation and revenue optimization initiatives within a renowned hospitality environment. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment, leveraging your expertise to ensure seamless reservation processes, maximize revenue, and uphold an outstanding guest experience. This role requires a dynamic professional adept at both the operational and strategic elements of reservation management.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversee the daily operations of the reservations team to ensure efficiency and accuracy in all booking processes.
 </li>
 <li>
 Maximize room revenue through effective yield management and inventory control strategies.
 </li>
 <li>
 Collaborate with sales, front office, and marketing teams to ensure smooth communication and delivery of exceptional service to guests.
 </li>
 <li>
 Analyze booking patterns, market trends, and prepare detailed management reports on occupancy and revenue performance.
 </li>
 <li>
 Implement and maintain reservation procedures, ensuring compliance with hotel policies and standards.
 </li>
 <li>
 Address and resolve guest issues related to reservations, ensuring solutions align with high service standards.
 </li>
 <li>
 Train, inspire, and coach reservation staff, fostering a high-performance culture.
 </li>
 <li>
 Monitor and manage electronic and paper filing systems for accuracy and compliance.
 
 
 </li>
 </ul>
 Must have requirements
 
 
 <ul>
 <li>
 Minimum 3 years&rsquo; experience as a Reservation Supervisor or Assistant Manager in a reputed hotel.
 </li>
 <li>
 Graduation from an accredited college or university.
 </li>
 <li>
 Proven background in accounting or related numerate discipline.
 </li>
 <li>
 Exceptional customer service, communication, and organizational skills.
 </li>
 <li>
 Ability to manage time efficiently, meet deadlines, and fulfill commitments.
 </li>
 <li>
 Excellent computer and typing proficiency, including advanced use of MS Excel and Word.
 </li>
 <li>
 Strong listening and comprehension skills.
 </li>
 <li>
 Keen attention to detail and process management.
 </li>
 <li>
 High level of knowledge pertaining to company policies and procedures.
 
 
 </li>
 </ul>
 Nice to have requirements
 
 
 <ul>
 <li>
 Previous exposure to luxury hospitality environments.
 </li>
 <li>
 Experience using hotel property management systems and revenue management tools.
 </li>
 <li>
 Advanced data analysis and reporting skills.
 </li>
 <li>
 Fluency in additional languages besides English.
 
 
 </li>
 </ul>
 Perks and Benefits
 
 
 <ul>
 <li>
 Opportunity to develop your career in a world-class luxury hotel environment.
 </li>
 <li>
 Comprehensive on-the-job training and professional development programs.
 </li>
 <li>
 Competitive salary and performance-based incentives.
 </li>
 <li>
 Access to exclusive hotel facilities and discounts.
 </li>
 <li>
 Supportive, multicultural team environment.
 </li>
 </ul>
</div>

Reservation & Revenue Manager

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Director of Commercial Strategy
 
 to join our
 
 Sales &amp; Marketing
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 Sets the hotel&rsquo;s strategic commercial direction by balancing financial objectives, managing sales segments, and guiding the overall commercial strategy of the hotel. Works closely with the General Manager, and supervises the Manager of Marketing Communications, and Director of Revenue to develop and implement a robust commercial strategy that maximizes hotel revenues, market share, and profitability. Responsible for optimizing revenue and profit across rooms, function space, and total hotel operations. Accountable for all transient, group, and catering segments, including deployment, pricing, channel distribution, and positioning. Identifies future revenue opportunities and communicates strategic initiatives to the sales, marketing, and revenue teams. Oversees the Revenue, Sales, and Catering departments, providing strategic guidance, commercial leadership, and development to ensure high-performing teams.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 Communicate and enforce all corporate and hotel policies, procedures, and standard operating practices to colleagues.
 </li>
 <li>
 Ensure all business activities comply with MOHG Code of Conduct, laws, and regulations.
 </li>
 <li>
 Fully support the Mandarin Oriental, Muscat People &amp; Culture Strategic Policy and all learning and development initiatives.
 </li>
 <li>
 Maintain a complete Training Matrix and Job Description/Specification Matrix for your division.
 </li>
 <li>
 Prioritize colleague career path development and document in the MO Profile online system.
 </li>
 <li>
 Hold monthly meetings with teams to address concerns and share departmental and hotel information.
 </li>
 <li>
 Safeguard confidential guest, customer, and colleague information.
 </li>
 <li>
 Adhere to Safe, Sound, and Sustainable policies and MOHG Social Media Policy.
 </li>
 <li>
 Promote a zero-tolerance environment for harassment or discrimination.
 </li>
 <li>
 Act as a hotel ambassador and perform additional duties as required.
 
 
 </li>
 </ul>
 
 Budget
 
 
 
 <ul>
 <li>
 Supervises the Marketing Communications and Revenue Director to prepare the annual budget and implement the Annual Marketing Plan.
 </li>
 <li>
 Monitor and control all sales-related expenditure against budget forecasts.
 
 
 </li>
 </ul>
 
 Overall Strategy &amp; Commercial Leadership
 
 
 
 <ul>
 <li>
 Develops and drives the hotel&rsquo;s commercial strategy to ensure alignment with MOHG brand philosophies and objectives.
 </li>
 <li>
 Provides strategic guidance on pricing, inventory management, channel distribution, and market positioning.
 </li>
 <li>
 Coordinates sales strategies across Regional Sales Offices, Corporate Revenue Management, Marketing &amp; Communications, and on-property leadership.
 </li>
 <li>
 Ensures commercial strategies are effectively communicated and adapted to changing market conditions.
 </li>
 <li>
 Supervises the Marketing &amp; Communications Manager to develop strategic marketing propositions, including online, offline, and market/country-specific campaigns.
 </li>
 <li>
 Maintains awareness of competitors, market trends, and future business opportunities.
 </li>
 <li>
 Strong commercial acumen, analytical skills, and strategic thinking are essential to optimize revenue and market positioning.
 
 
 </li>
 </ul>
 
 Analysis
 
 
 
 <ul>
 <li>
 Analyze market trends, booking pace, and competitive performance to inform commercial strategy.
 </li>
 <li>
 Provide insights on pricing, seasonality, mix, and displacement to optimize revenue opportunities.
 </li>
 <li>
 Devise and implement event-specific strategies to capture incremental revenue.
 </li>
 <li>
 Communicate results, challenges, and opportunities to key stakeholders in a timely manner.
 
 
 </li>
 </ul>
 
 Revenue &amp; Distribution
 
 
 
 <ul>
 <li>
 Establish and maintain effective pricing strategies for all inventories and market segments.
 </li>
 <li>
 Oversee Revenue Director&rsquo;s implementation of sales strategies, inventory adjustments, and rate loadings.
 </li>
 <li>
 Ensure timely and accurate forecasting, reporting, and analysis of revenue performance.
 </li>
 <li>
 Lead Revenue Meetings, long-range planning, and strategic discussions to drive profitability.
 </li>
 <li>
 Maintain accurate positioning and information in all distribution channels and monitor competitor activity.
 
 
 </li>
 </ul>
 
 Sales Leadership
 
 
 
 <ul>
 <li>
 Guide Director of Sales to strategically deploy the Sales Team and achieve revenue targets.
 </li>
 <li>
 Establish priorities, goals, and accountability measures for the Sales Team.
 </li>
 <li>
 Ensure accounts are properly targeted, covered, and contracts comply with MOHG standards.
 </li>
 <li>
 Conduct monthly account reviews, weekly sales meetings, and oversee group leads, pricing, and space strategy.
 </li>
 <li>
 Lead trade shows, sales missions, and cross-selling initiatives to enhance brand presence.
 </li>
 <li>
 Maintain control of incentive schemes, rewards, and performance appraisals.
 
 
 </li>
 </ul>
 
 Catering Leadership
 
 
 
 <ul>
 <li>
 Guide Director of Conference and Events to strategically target accounts and achieve revenue goals.
 </li>
 <li>
 Review weekly forecasts to ensure revenue targets are met and exceeded.
 </li>
 <li>
 Monitor team performance, enforce accountability, and ensure all KPIs are achieved.
 </li>
 <li>
 Implement strategies for free sale calendar and other revenue-maximizing opportunities.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Director of Commercial Strategy

VLCC

We are seeking an experienced and dynamic Aesthetic Clinic Manager to lead our Oman branch operations. The ideal candidate will be responsible for overseeing daily clinic operations, driving revenue growth, ensuring exceptional patient experience, and managing team performance in alignment with company standards.Key Responsibilities:<ul><li>Oversee complete clinic operations including front desk, therapists, nurses, and doctors</li><li>Drive monthly revenue targets and achieve sales KPIs</li><li>Monitor clinic P&amp;L, budgeting, and cost control</li><li>Ensure high standards of customer service and patient satisfaction</li><li>Lead, train, and motivate clinic staff to achieve performance goals</li><li>Manage appointment scheduling, patient flow, and operational efficiency</li><li>Handle escalations, complaints, and service recovery professionally</li><li>Ensure compliance with local health authority regulations</li><li>Coordinate with marketing team for local promotions and business growth initiatives</li><li>Maintain inventory control and vendor coordination</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Healthcare Management, Business Administration, or related field</li><li>4&ndash;7 years of experience in aesthetic / cosmetic / healthcare clinic management</li><li>Strong sales and target-driven background</li><li>Experience managing medical and front-end teams</li><li>Excellent leadership, communication, and interpersonal skills</li><li>Strong knowledge of clinic operations, revenue management, and CRM systems</li></ul>Preferred:Job Type: Full-timeWork Location: In person

Female-Clinic Manager-Aesthetic Background only

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel.You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results.You will report directly to the Director of Sales &amp; Marketing who will provide coaching and support to enable you to achieve what you are driving for.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; Bachelor's degree in marketing or related field
 
 
 &bull; Pro-active, self motivated, loves challenges
 
 
 &bull; A minimum of 3 years of relevant work experience in a 5 star Hotel
 
 
 &bull; Excellent communication skills
 
 
 &bull; The ability to achieve sales targets and work in a highly pressurized environment
 
 
 &bull; Passion to lead and a desire to succeed
 
 
 
</div>

Cluster Sales Manager - MICE

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel.You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results.You will report directly to the Director of Sales &amp; Marketing who will provide coaching and support to enable you to achieve what you are driving for. 
Qualifications<ul><li> 
Bachelor's degree in marketing or related field</li><li>Pro-active, self motivated, loves challenges</li><li>A minimum of 3 years of relevant work experience in a 5 star Hotel</li><li>Excellent communication skills</li><li>The ability to achieve sales targets and work in a highly pressurized environment</li><li>Passion to lead and a desire to succeed</li></ul></div>

Rikaz Real Estate Development

Job PurposeTo lead and oversee the overall operations of all food and beverage outlets, ensuring profitability, high service standards, operational efficiency, and strong team performance.Key ResponsibilitiesOperational Management<ul><li>Oversee daily operations of all F&amp;B outlets.</li><li>Ensure smooth functioning of kitchen, service, and support teams.</li><li>Maintain high standards of food quality and customer service.</li><li>Monitor SOP implementation across all branches.</li></ul>Financial Performance<ul><li>Manage budgets, cost control, and profitability.</li><li>Analyze sales reports and operational KPIs.</li><li>Control food cost, labor cost, and operational expenses.</li><li>Drive revenue growth and improve margins.</li></ul>Team Leadership<ul><li>Lead, mentor, and manage outlet managers and department heads.</li><li>Ensure proper staffing, training, and performance management.</li><li>Build a positive and performance-driven culture.</li></ul>Business Development<ul><li>Identify opportunities for expansion and new concepts.</li><li>Work closely with marketing to increase brand visibility and sales.</li><li>Improve customer experience and retention strategies.</li></ul>Compliance &amp; Quality Control<ul><li>Ensure compliance with health, safety, and municipality regulations.</li><li>Maintain hygiene and food safety standards.</li><li>Handle customer complaints and resolve escalated issues.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Hospitality, Business Administration, or related field.</li><li>8&ndash;12+ years of experience in F&amp;B operations, with at least 3&ndash;5 years in a senior leadership role.</li><li>Strong financial and operational management skills.</li><li>Excellent leadership and communication abilities.</li><li>Proven experience as F&amp;B Manager managing multiple outlets, including caf&eacute;s, casual dining, and fine dining restaurants.</li><li>Strong sales-driven mindset with a track record of achieving revenue targets.</li><li>Proven expertise in financial aspects, including budgeting, costing, and reporting, is mandatory.</li></ul>APPLY BY THIS LINK -https://docs.google.com/forms/d/e/1FAIpQLSeD9EodeJpVqEhQP8pdjmBbyqit_Q9LbuL8bILEq0ySQh3sgw/viewform?usp=sf_linkOR at talha@rikaz.omJob Type: Full-timeWork Location: In person

Director of Operations – Food & Beverage ( Cafe, Fine Dining, Restaurants )

BookTax Outsourcing

Black Swan Business Setup Services is looking for a proactive and organized Sales Coordinator to support the Sales Manager and sales team in managing client communication, documentation, follow-ups, and internal coordination. The role is critical in ensuring smooth sales operations, accurate CRM management, and timely support to potential and existing clients seeking business setup services in Oman.Key ResponsibilitiesAssist the Sales Manager in daily sales coordination and administrative tasks.Conduct client follow-ups on leads, proposals, and pending documentation.Handle initial client communication through calls, emails, and messages.Schedule meetings between prospective clients and the Sales Manager/Consultants.Maintain and update CRM records, ensuring accurate lead tracking and status updates.Prepare and maintain sales documentation, quotations, and proposals.Coordinate with the operations team for documentation and application processing after deal closure.Maintain organized digital and physical client files.Prepare weekly and monthly sales reports for management review.Track lead progress and ensure timely follow-ups with prospects.Support the sales team in achieving conversion and revenue targets.Required Skills &amp; QualificationsBachelor&rsquo;s degree in Business Administration, Marketing, or related field.1&ndash;3 years of experience in sales coordination, administration, or customer support (experience in business setup, consulting, or service industry preferred).Strong communication and interpersonal skills.Good organizational and documentation management skills.Experience using CRM systems and MS Office (Excel, Word, Outlook).Ability to manage multiple tasks and work in a fast-paced environment.Professional phone etiquette and client-handling ability.Preferred ProfilePrior experience in business setup, consulting, or corporate services industry.Experience coordinating with government departments or corporate clients in Oman will be an advantage.Pay: RO300.000 - RO400.000 per monthWork Location: In person

Sales Coordinator

Explore 157+ Reservation revenue manager in Seeb this March. Find roles across top companies and apply now to boost your career.

157 reservation revenue manager jobs In Seeb

Reservation & Revenue Manager

Director of Commercial Strategy

Female-Clinic Manager-Aesthetic Background only

Cluster Sales Manager - MICE

Cluster Sales Manager - MICE

Director of Operations – Food & Beverage ( Cafe, Fine Dining, Restaurants )

Sales Coordinator