sales executive

real estate agent

property consultant

sales manager

real estate broker

reservation sales agent

Deluxe Holiday Homes

<div>Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 300+ professionals.
About the role: We are seeking a highly motivated and customer-oriented individual to join our Revenue department as a Reservation Sales Agent. In this role, you will be responsible for handling reservations and providing exceptional customer service to our valued guest 
 
Responsibilities:<ul><li>
Conduct outgoing calls to existing guests to offer extension of stays or promotions</li><li>
Approach customers in advance and follow-up about renewals</li><li>
Upselling services to current guests and potential guests who wish to book</li><li>
Respond to booking inquiries (phone call, text message, WhatsApp, email, etc.)</li><li>
Discuss rates when needed with Revenue Manager, BDM to confirm a reservation or extension</li><li>
Establish and handle connections with Travel agencies and other partners for long-term partnership.</li><li>
Arrange face to face viewings and close bookings accordingly</li><li>
Familiarize features and location of each property to answer inquiries more effectively</li><li>
Recording confirmed bookings accurately on the database in PMS</li><li>
Book vacation rentals based on availability and customer preferences</li><li>
Process payments and send confirmations</li><li>
Working closely with Accounts to ensure payments of bookings before confirmation</li><li>
Providing accurate information to potential guests and explaining the rules and regulations for each property before booking confirmation</li><li>
Understanding the clients&rsquo; needs and requirements to offer them the most suitable options for booking</li><li>
Understanding factors for pricing of each property and seeking opportunities to secure bookings</li><li>
Actively get more direct bookings from local portals</li><li>
Provide excellent customer service for potential, incoming, and to returning guests</li><li>
If reservation quote is requested by customer, prepare and provide quote.</li><li>
Answer to guest inquires via OTA channels such as Booking.com, Airbnb, etc.</li><li>
Follow up with guests to receive documents/information prior to their arrival.</li><li>
Process the documents (such as crop the image, upload into the system, etc.).</li><li>
Record guests' information and documents in Company&rsquo;s system as well as DTCM (check ID validity, guest age, etc.)</li><li>
Send email to community / register guests prior their arrival with the building.</li><li>
Constantly coordinate with team members to have issues solved.</li><li>
Work with issue escalation and provide reports as required by management.</li><li>
Conduct any other tasks as assigned by management time to time.</li></ul> 
Benefits:<ul><li>
Competitive Salary Package &amp; commission structure.</li><li>
Medical Insurance Plan.</li><li>
Air Ticket Allowance.</li><li>
A great working environment.</li><li>
Comprehensive training and support.</li><li>
Opportunity to work with multi-cultural environment</li></ul> 
Requirements:<ul><li>
Fluency in (Arabic and English) both written and spoken.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong attention to detail and organizational abilities.</li><li>
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.</li><li>
Prior experience in customer service or sales is preferred.</li><li>
Prior experience from Property, Hospitality, Real estate experience preferred but not Required.</li></ul> 
If you are passionate about providing exceptional customer service and have a strong desire to contribute to the success of our Revenue department, we would love to hear from you. Join our team at Deluxe Holiday Homes and be part of a dynamic and growing company.</div>

Reservation / Sales Agent (Arabic Speaker)

Holiday Inn Express, Dubai Airport

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter.Record and process using a computer bookings system, cancellations and amendments via phone, fax or email promptly and in line with company standards.Manage hotel selling strategy by opening and closing to specified rates linked to hotels business plan and as directed by your line manager.Liaise and communicate special requirements to other departments e.g. Cots, VIP&rsquo;s and late arrivals.Prepare reports using both computerised reservation system and other computer software such as Word and Excel.Record and manage bookings that failed to arrive.x Sell the Holiday Inn Express products and services (Owned by Ishraq Gulf Real Estate) using up-selling and suggestive selling techniques.Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you locally available?</li><li>Do you have at least one year experience working as Reservation Agent in a hotel?</li><li>Are you immediately available?</li></ul>

Reservation Agent

Marriott International

<div>Additional Information 
Job Number25151894 
Job CategoryReservations 
LocationSheraton Mall of the Emirates Hotel Dubai, Sheikh Zayed Road, al Barsha 1, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Multi-Property Reservation Agent

LA SUITE

<div>Company Description 
Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 150 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, AVANI, Oaks, Elewana, Tivoli, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. 
Job Description 
As Reservations Agent you will directly support the Reservation Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Front Office Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices. 
Qualifications 
<ul><li>
Familiar with the hotel operations available technology and all distribution channels.</li><li>
Understand the dynamics of regional &amp; local market, local competitors and events of the destination.</li></ul></div>

Riviera Hotel Dubai

<ul><li>Respond to reservation inquiries via phone, email, online platforms, or in person.</li><li>Process and confirm individual and group reservations.</li><li>Input reservations accurately into the Property Management System (PMS) or booking software.</li><li>Manage room availability and allocation according to business demands.</li><li>Coordinate with front office, sales, and housekeeping to ensure smooth guest experiences.</li><li>Handle reservation modifications, cancellations, and special requests.</li><li>Monitor and manage overbooking and no-shows.</li><li>Provide detailed information about the property, amenities, pricing, and policies.</li><li>Upsell higher-category rooms and services when appropriate to maximize revenue.</li><li>Generate daily, weekly, or monthly reservation and occupancy reports.</li><li>Ensure compliance with company policies and procedures regarding bookings and payments.</li></ul>*Job Type: Full-time

Majestay Tourism

Position Title: Sales Reservation Executive Location: Media City, Dubai Reporting To: Reservations ManagerJob Summary: The Reservation Executive is responsible for handling customer bookings for hotels, transfers, tours, and other travel services. The role involves managing reservations, communicating with clients, and coordinating with suppliers to ensure everything runs smoothly.Key Responsibilities:<ul><li>Reservation Management:</li></ul>Handle hotel, transfer, and tour bookings. Ensure all booking details are correct.<ul><li>Client Communication:</li></ul>Respond to client inquiries, confirm bookings, send itineraries and assist with clients&rsquo; special requests in a professional manner.<ul><li>Supplier Coordination:</li></ul>Work with hotels and suppliers to confirm bookings and ensure availability.<ul><li>Customer Service:</li></ul>Provide support to clients via phone, email, or WhatsApp, address concerns, and help with changes or cancellations.<ul><li>Administrative Duties:</li></ul>Keep accurate booking records and assist with reports for the team. Ensure compliance with company policies and procedures.<ul><li>Collaboration:</li></ul>Work closely with other teams to ensure smooth booking processes. Provide feedback to the management team about customer preferences and market trends.Key Requirements:<ul><li>Education &amp; Experience:</li></ul>Bachelor&rsquo;s degree (preferred) or experience in tourism, hospitality, or customer service. Minimum 2 years of experience in reservations and customer service within the travel and tourism industry in UAE Hotels and B2B Portals.<ul><li>Skills &amp; Competencies:</li></ul>Strong communication skills, attention to detail, ability to multitask, and a helpful attitude.<ul><li>Technical Skills:</li></ul>Familiarity with UAE visa processing, hotel bookings, and travel regulations is a plus.<ul><li>Language Proficiency:</li></ul>Fluent in English (additional languages such as Arabic is a plus).Working Conditions: Flexible hours, including weekends and holidays as needed. Compensation: Competitive salary with potential for incentives.MajeStay Tourism Where your journey begins.Job Type: Full-timePay: AED4,000.00 per monthExperience:<ul><li>reservation: 1 year (Required)</li></ul>Language:<ul><li>arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Sales Reservation Executive

Admiral Plaza Hotel & Gateway Hotel

Looking for our Group Hotels Admiral Plaza Hotel &amp; Gateway Hotel, the below Position to .Reservation Agent.( 1 No)SALARY WILL BE AED 1800 PLUS Sharing Accommodation, Meals, Visa, Insurance EtcTHE CANDIDATE SHOULD BE IN UAE ITSELF FOR A DIRECT INTERVIEW AND READY TO JOIN IMMEDIATELY.Should have a Minimum 3 years of Experience in UAE or HOME COUNTRY.<ul><li>Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores.</li><li>Answer guest inquiries about hotel services, facilities and hours of operation.</li><li>Enter reservations into the computer according to standard operating procedures.</li><li>Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms and cross &ndash;sell other amenities and facilities when possible.</li><li>Communicate and work closely with the Sales Department and Front Office.</li></ul>Job Type: Full-timePay: Up to AED1,800.00 per month

Reservation Executive

Explore 2411+ Reservation sales agent in Dubai this September. Find roles across top companies and apply now to boost your career.

2411 reservation sales agent jobs IN Dubai

Reservation / Sales Agent (Arabic Speaker)

Reservation Agent

Multi-Property Reservation Agent

Reservation Agent

Reservation Agent

Sales Reservation Executive

Reservation Executive