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reservations agent

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26207525
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Reservations Agent

<div>Additional Information 
Job Number26207525 
Job CategoryReservations 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
<ul><li>
Reservation Management: Handle guest reservations through various channels, including phone, email, and online platforms, ensuring accuracy and adherence to policies.</li><li>
Communication Hub: Serve as a central point of contact for guest inquiries, providing information on room availability, rates, and hotel services. Respond promptly to emails and other communication channels.</li><li>
Booking Process: Facilitate the booking process by entering reservation details accurately into the Property Management System (PMS). Update room availability, rates, and payment information.</li><li>
Guest Assistance: Assist guests with inquiries, special requests, and provide information on hotel amenities. Ensure a personalized and memorable experience for each guest.</li><li>
Collaboration with Departments: Work closely with various departments, including Sales, Front Desk, and Housekeeping, to coordinate guest requests, room assignments, and other requirements.</li><li>
Communication Enhancement: Enhance communication strategies to streamline the reservation process and improve guest satisfaction. Provide clear and concise information to guests and internal teams.</li><li>
Up-selling and Promotion: Identify opportunities for up-selling room categories, packages, and promotions to maximize revenue and enhance the guest experience.</li></ul> 
Qualifications<ul><li> 
Education: Diploma or equivalent; additional hospitality training is a plus.</li><li>
Experience: Previous experience in reservations or customer service roles.</li><li>
Communication Skills: Excellent verbal and written communication skills.</li><li>
Computer Proficiency: Familiarity with reservation systems and proficiency in Microsoft Office.</li><li>
Customer- Approach: Dedication to providing exceptional customer service and creating positive guest experiences.</li></ul> 
Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Reservation Agent (Arabic Speaker)

Gulf Hotel Bahrain Convention and Spa

Key Responsibilities:- Conduct regular sales calls and client visits- Promote rooms, restaurants, catering, and event services- Build and maintain strong relationships with corporate and individual clients- Identify new business opportunities and support sales targets- Coordinate with Reservations, Events, F&amp;B, and Operations teams- Follow up on bookings, client feedback, and service delivery- Maintain accurate sales records and prepare sales activity reportsQualifications:- High School Diploma / G.E.D. equivalent- Experience in hospitality sales (hotel, F&amp;B, catering, or events preferred)- Strong communication and negotiation skills- Professional appearance; valid Bahrain driving license is an advantageJob Type: Full-time

Sales Representative

Braxtone Group

<div>
 <ul>
 <li>
 BRIEF DESCRIPTIONOF JOB FUNCTION
 
 
 </li>
 </ul>
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivatedwith high levelsof energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
 <li>
 Answer all calls within 2 rings
 </li>
 <li>
 Cordial and positive tone of voice in all calls
 </li>
 <li>
 Focus on needs of the customer and provide for their queries and requests
 </li>
 <li>
 Sell, up-sell and cross-sell different products and services to the customer
 </li>
 <li>
 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
 </li>
 <li>
 Data entry
 </li>
 <li>
 Filing and documentation management
 </li>
 <li>
 Updating information and ensuring accuracy of data records
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Strong English language
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Targets
 
 
 </li>
 </ul>
 Key performance indicators and targets to be agreed.
 
 
 <ul>
 <li>
 Commission or incentives
 
 
 </li>
 </ul>
 
 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
 <ul>
 <li>
 Commission is only payable if all KPI targets are achieved.
 </li>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Services Agent

Omniplus Ltd

We are looking for tele sales agent English speakers with good communication and convincing skill. High school certificate or diploma holders can apply too.Job Types: Temporary, Contract, Internship Contract length: 3 monthsPay: From BD100.000 per monthApplication Question(s):<ul><li>Are you willing to work part-time and remotely? </li></ul>The working hours are Sunday to Thursday, from 10:00 AM to 2:00 PM.Please confirm if these timings are suitable for you.

FEMALE TELE SALES AGENT

Propel Consult

Role Purpose: The Senior Sales Executive is responsible for driving sales performance across residential units (apartments and villas) and clubhouse memberships. This role focuses on achieving revenue targets, managing high-value client relationships, supporting junior sales staff, and strengthening the brand as a premium lifestyle destination.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES Sales &amp; Revenue Generation<ul><li>Achieve and exceed assigned sales targets for apartments, villas, and clubhouse memberships.</li><li>Proactively identify, qualify, and convert leads to confirmed sales.</li><li>Conduct property presentations, site tours, and client meetings with prospective buyers and investors.</li><li>Negotiate pricing, payment plans, and contractual terms in coordination with management approval.</li></ul>Client Relationship Management<ul><li>Build and maintain long-term relationships with corporate clients and investors.</li><li>Provide professional after-sales support to ensure customer satisfaction and referrals.</li><li>Maintain accurate client records and sales pipelines.</li></ul>Marketing &amp; Business Development<ul><li>Support sales campaigns, property launches, and promotional events.</li><li>Coordinate with the marketing team to enhance lead generation through digital platforms, brokers, and exhibitions.</li><li>Develop partnerships with real estate brokers and corporate entities.</li></ul>Reporting &amp; Compliance<ul><li>Prepare weekly and monthly sales reports, forecasts, and market feedback for management.</li><li>Ensure all sales activities comply with company policies, legal requirements, and regulatory standards in Bahrain.</li><li>Maintain proper documentation for reservations, contracts, and handovers.</li></ul>Team Support &amp; Leadership<ul><li>Mentor and support junior sales executives when required.</li><li>Share market insights and best practices to improve overall team performance.</li></ul>Requirements:Qualifications<ul><li>Bachelor&rsquo;s degree in business administration, Marketing, Real Estate, or a related field.</li><li>Minimum 5&ndash;8 years of experience in real estate sales, with exposure to luxury residential properties.</li><li>Proven track record in achieving or exceeding sales targets.</li></ul>Skills<ul><li>Strong negotiation, presentation, and closing skills.</li><li>Excellent communication skills in English; Arabic is a strong advantage.</li><li>In-depth understanding of Bahrain&rsquo;s real estate market and customer preferences.</li><li>Customer-focused mindset with strong relationship-building abilities.</li><li>Proficiency in CRM software and sales tracking tools.</li></ul>Job Type: Full-time

Senior Sales Executive - Real Estate

Explore 19+ Reservations agent in Bahrain Jobs In Bahrain this January. Find roles across top companies and apply now to boost your career.

19 reservations agent jobs IN Bahrain Jobs In Bahrain

Reservations Agent

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FEMALE TELE SALES AGENT

Senior Sales Executive - Real Estate