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ALSUWEIDI Engineering Consultants

<div>
 
 
 ALSUWEIDI Engineering Consultants
 
 is seeking an experienced
 
 Resident Engineer
 
 to lead construction supervision activities on site and ensure projects are delivered in full compliance with contractual, technical, quality, and regulatory requirements.
 
 
 
 
 
 
 Role Overview
 
 
 
 The Resident Engineer is the senior on-site representative of the Consultant, responsible for managing all supervision activities, leading multidisciplinary teams, safeguarding contractual obligations, and acting as the main interface between the Client, Contractor, Authorities, and Head Office.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and manage site supervision, reporting, and coordination activities
 </li>
 <li>
 Monitor progress against approved programmes and enforce corrective actions
 </li>
 <li>
 Review and oversee technical submissions, shop drawings, RFIs, and method statements
 </li>
 <li>
 Ensure compliance with QA/QC and HSE requirements
 </li>
 <li>
 Manage contract administration including payments, variations, claims, and EOTs
 </li>
 <li>
 Coordinate with Clients, Contractors, and Authorities
 </li>
 <li>
 Lead, mentor, and manage the supervision team
 </li>
 <li>
 Oversee testing, commissioning, project close-out, and handover documentation
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering, Architecture, or related field (Master&rsquo;s preferred)
 </li>
 <li>
 Professional certifications (PMP, PE, CEng, etc.) are an advantage
 </li>
 <li>
 Minimum 15 years of construction supervision experience
 </li>
 <li>
 At least 7 years as
 
 
 a Resident Engineer or in a senior consultancy supervision role
 </li>
 <li>
 Proven UAE project experience with authority coordination
 </li>
 <li>
 Strong knowledge of FIDIC contracts and contract administration
 </li>
 <li>
 Proficient in ACONEX, Primavera, MS Project, and BIM viewers
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Strong leadership, communication, and negotiation skills
 </li>
 <li>
 Sound technical judgment and problem-solving abilities
 </li>
 <li>
 Client-focused with the ability to work under pressure
 </li>
 <li>
 High standards of professionalism and compliance
 </li>
 </ul>
 
 
 
 
 
 Work Environment
 
 
 <ul>
 <li>
 Site-based role with regular field inspections
 </li>
 <li>
 Extended working hours may be required during critical project phases
 </li>
 </ul>
 
 
 
 
 Please note that only candidates meeting all specifications will be contacted.
 
</div>

Resident Engineer

<div>
 
 Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
 
 
 
 
 With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a detail-oriented and organized Assistant Resident Engineer to join our team in Abu Dhabi, United Arab Emirates. In this role, you will work alongside the Resident Engineer to oversee construction activities, ensure compliance with project specifications, and maintain the highest standards of quality and safety on site. This is an excellent opportunity for an early-career engineer to develop technical expertise while contributing to significant infrastructure projects in a dynamic construction environment.
 
 
 
 <ul>
 <li>
 Daily site supervision and monitoring of construction activities to ensure adherence to project plans and specifications
 </li>
 <li>
 Conduct regular site inspections and document findings, including quality checks and compliance verification
 </li>
 <li>
 Prepare and maintain comprehensive site documentation, including daily reports, progress logs, and photographic records
 </li>
 <li>
 Coordinate with contractors, subcontractors, and suppliers to facilitate smooth project execution and resolve site-related issues
 </li>
 <li>
 Analyze technical drawings, specifications, and construction methodologies
 </li>
 <li>
 Monitor and enforce site safety protocols and ensure all personnel comply with health and safety regulations
 </li>
 <li>
 Assist in project scheduling, progress tracking, and identification of potential delays or risks
 </li>
 <li>
 Maintain organized records of site activities, material deliveries, and equipment usage
 </li>
 <li>
 Communicate effectively with project stakeholders regarding site progress and any emerging concerns
 </li>
 <li>
 Support quality assurance processes and assist in resolving construction defects or non-conformances
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 **Required Skills:**
 
 
 
 <ul>
 <li>
 Proficiency in technical drawing interpretation and analysis
 </li>
 <li>
 Strong written and verbal communication abilities
 </li>
 <li>
 Proficiency in AutoCAD or similar design software
 </li>
 <li>
 Competency in MS Office applications (Word, Excel, PowerPoint)
 </li>
 <li>
 Analytical and problem-solving capabilities
 </li>
 <li>
 Time management and organizational skills
 </li>
 <li>
 Attention to detail and accuracy in documentation
 </li>
 <li>
 Ability to work collaboratively in a team environment
 
 </li>
 </ul>
 
 **Required Experience:**
 
 
 
 <ul>
 <li>
 Minimum 12 years experience
 </li>
 <li>
 Demonstrated experience working on construction sites or project sites as ARE or RE.
 </li>
 <li>
 Familiarity with construction methodologies and standard practices
 </li>
 <li>
 Experience with site documentation and reporting
 
 </li>
 </ul>
 
 **Required Education:**
 
 
 
 <ul>
 <li>
 Bachelor's degree in Civil Engineering, Construction Engineering, or a related engineering discipline
 
 </li>
 </ul>
 
 **Preferred Qualifications:**
 
 
 
 <ul>
 <li>
 Knowledge of Building Information Modeling (BIM) and related software
 </li>
 <li>
 Familiarity with UAE construction regulations, codes, and standards
 </li>
 <li>
 Experience with construction management software or project management tools
 </li>
 <li>
 Professional certification or membership in relevant engineering bodies
 </li>
 <li>
 Experience in infrastructure or commercial construction projects
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 The role is site based.
 
 
 
</div>

Assistant Resident Engineer - Site

Omada Rail Systems

<div><ul><li>Site Supervision
</li></ul><ul><li>Permanent Contract
</li></ul><ul><li>Mid-Senior Level
</li></ul><ul><li>Abu Dhabi</li></ul></div>
 <div>About Us 
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
About the Role 
We are seeking a detail-oriented and organized Assistant Resident Engineer to join our team in Abu Dhabi, United Arab Emirates. In this role, you will work alongside the Resident Engineer to oversee construction activities, ensure compliance with project specifications, and maintain the highest standards of quality and safety on site. This is an excellent opportunity for an early-career engineer to develop technical expertise while contributing to significant infrastructure projects in a dynamic construction environment.<ul><li>
Daily site supervision and monitoring of construction activities to ensure adherence to project plans and specifications</li><li>
Conduct regular site inspections and document findings, including quality checks and compliance verification</li><li>
Prepare and maintain comprehensive site documentation, including daily reports, progress logs, and photographic records</li><li>
Coordinate with contractors, subcontractors, and suppliers to facilitate smooth project execution and resolve site-related issues</li><li>
Analyze technical drawings, specifications, and construction methodologies</li><li>
Monitor and enforce site safety protocols and ensure all personnel comply with health and safety regulations</li><li>
Assist in project scheduling, progress tracking, and identification of potential delays or risks</li><li>
Maintain organized records of site activities, material deliveries, and equipment usage</li><li>
Communicate effectively with project stakeholders regarding site progress and any emerging concerns</li><li>
Support quality assurance processes and assist in resolving construction defects or non-conformances</li></ul> 
What do we need from you 
**Required Skills:**<ul><li>
Proficiency in technical drawing interpretation and analysis</li><li>
Strong written and verbal communication abilities</li><li>
Proficiency in AutoCAD or similar design software</li><li>
Competency in MS Office applications (Word, Excel, PowerPoint)</li><li>
Analytical and problem-solving capabilities</li><li>
Time management and organizational skills</li><li>
Attention to detail and accuracy in documentation</li><li>
Ability to work collaboratively in a team environment</li></ul>
**Required Experience:**<ul><li>
Minimum 12 years experience</li><li>
Demonstrated experience working on construction sites or project sites as ARE or RE.</li><li>
Familiarity with construction methodologies and standard practices</li><li>
Experience with site documentation and reporting</li></ul>
**Required Education:**<ul><li>
Bachelor's degree in Civil Engineering, Construction Engineering, or a related engineering discipline</li></ul>
**Preferred Qualifications:**<ul><li>
Knowledge of Building Information Modeling (BIM) and related software</li><li>
Familiarity with UAE construction regulations, codes, and standards</li><li>
Experience with construction management software or project management tools</li><li>
Professional certification or membership in relevant engineering bodies</li><li>
Experience in infrastructure or commercial construction projects</li></ul> 
What's in it for you? 
The role is site based.</div>

<div>Company Description 
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
Job Description 
We are seeking a detail-oriented and organized Assistant Resident Engineer to join our team in Abu Dhabi, United Arab Emirates. In this role, you will work alongside the Resident Engineer to oversee construction activities, ensure compliance with project specifications, and maintain the highest standards of quality and safety on site. This is an excellent opportunity for an early-career engineer to develop technical expertise while contributing to significant infrastructure projects in a dynamic construction environment.<ul><li>
Daily site supervision and monitoring of construction activities to ensure adherence to project plans and specifications</li><li>
Conduct regular site inspections and document findings, including quality checks and compliance verification</li><li>
Prepare and maintain comprehensive site documentation, including daily reports, progress logs, and photographic records</li><li>
Coordinate with contractors, subcontractors, and suppliers to facilitate smooth project execution and resolve site-related issues</li><li>
Analyze technical drawings, specifications, and construction methodologies</li><li>
Monitor and enforce site safety protocols and ensure all personnel comply with health and safety regulations</li><li>
Assist in project scheduling, progress tracking, and identification of potential delays or risks</li><li>
Maintain organized records of site activities, material deliveries, and equipment usage</li><li>
Communicate effectively with project stakeholders regarding site progress and any emerging concerns</li><li>
Support quality assurance processes and assist in resolving construction defects or non-conformances</li></ul> 

Qualifications 
**Required Skills:**<ul><li>
Proficiency in technical drawing interpretation and analysis</li><li>
Strong written and verbal communication abilities</li><li>
Proficiency in AutoCAD or similar design software</li><li>
Competency in MS Office applications (Word, Excel, PowerPoint)</li><li>
Analytical and problem-solving capabilities</li><li>
Time management and organizational skills</li><li>
Attention to detail and accuracy in documentation</li><li>
Ability to work collaboratively in a team environment</li></ul>
**Required Experience:**<ul><li>
Minimum 12 years experience</li><li>
Demonstrated experience working on construction sites or project sites as ARE or RE.</li><li>
Familiarity with construction methodologies and standard practices</li><li>
Experience with site documentation and reporting</li></ul>
**Required Education:**<ul><li>
Bachelor's degree in Civil Engineering, Construction Engineering, or a related engineering discipline</li></ul>
**Preferred Qualifications:**<ul><li>
Knowledge of Building Information Modeling (BIM) and related software</li><li>
Familiarity with UAE construction regulations, codes, and standards</li><li>
Experience with construction management software or project management tools</li><li>
Professional certification or membership in relevant engineering bodies</li><li>
Experience in infrastructure or commercial construction projects</li></ul> 

Additional Information 
The role is site based.</div>

AECOM

<div>Company Description 
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us. 
Job Description 
<ul><li>
 Leads the delivery (time, cost, quality) of assigned package.</li><li>
 Supervise the contractors to ensure the works are constructed as per specification and to established milestone dates.</li><li>
 Manage and direct the supervision team to undertake day to day inspections of the works.</li><li>
 Maintain a very high level of Safety awareness and ensure the contractor complies with his obligations.</li><li>
 Capable of administering the FIDIC based contract or standalone Contracts</li><li>
 Resolves site issues</li><li>
 Presents progress and package issues to client team.</li><li>
 Discuss changes to the scope of work with the Client and key subcontractors.</li><li>
 Responsible for following up on instructions &amp; commitments associated with the project</li><li>
 Establishes Project Execution Plan, Health &amp; Safety Plan, Quality Control Plan and other documents in relation to our scope</li><li>
 Establishes the program requirements for all areas of the project and monitors site staff performance</li><li>
 Plans, directs, supervises and controls the execution of all technical, fiscal and administrative functions of the project and the site team</li><li>
 Assigns responsibility to key subordinates in their respective fields of expertise</li><li>
 Provides input to performance reviews and develop plans for subordinates</li><li>
 Work with other managers, project engineers and discipline Heads to develop budgets, schedules and plans for the various elements of the project</li><li>
 Monitors and reports to management on the progress of all project activities within the program, including significant milestones and any conditions, which would affect project cost, schedule, performance or Client relation</li><li>
 Establishes internal weekly meetings to review project status and formulate action items</li><li>
 Performs other responsibilities associated with this position in line with AECOM policies and procedures</li><li>
 Represent the company in Client meetings.</li><li>
 Monitor Health and Safety of the construction works and lead to address violations</li></ul> 

Additional Information<div></div> 
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</div>

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Parsons is looking for an amazingly talented Assistant Resident Engineer (Infrastructure) to join our team! In this role you will get to assist the Resident Engineer in administering the operational functions of the day-to-day activities on the project with respect to roads and utilities works.
What You'll Be Doing:<ul><li>
Report to the Resident Engineer and assist in supervising the construction of roads and infrastructure works and associated items.</li><li>
Act in place of the Resident Engineer when on leave or absent.</li><li>
Coordinate his direct activities with the other engineers and members of the construction supervision team.</li><li>
Assist the Resident Engineer in reviewing of shop drawings, design proposals, method statements and other activities including correspondence related to the utility section and prepare replies for the review of the Resident Engineer.</li><li>
Coordinate with Parsons' design engineers for resolution of related issues.</li><li>
Maintain the daily diary and the daily reports by the inspectors.</li><li>
Coordinate with the contractor engineers on scheduling and application of resources.</li><li>
Direct, assist and monitor the performance of the inspectors and surveyors as applicable.</li><li>
Ensure accuracy and completeness of records.</li><li>
Ensure safety goals are achieved on the project and oversee implementation of safety procedures on the project.</li><li>
Prepare / Assist in the preparation of Weekly and Monthly progress reports.</li><li>
Act positively and participate in all health and safety issues at site, as required by the Resident Engineer and the project safety representatives.</li><li>
Provide all necessary on-site direction and assist the Resident Engineer to issue site instructions with respect to utilities works and associated items.</li><li>
Check and measure the performed work in his line of work, record and assist the Resident Engineer to display progress vs. programmed work.</li><li>
Ensure correctness and completeness of &lsquo;as-built&rsquo; drawings within his line of work.</li></ul>
What Required Skills You'll Bring:<ul><li>
Bachelor&rsquo;s degree in Civil Engineering with minimum 8+ years of experience in design, site supervision, and construction management of infrastructure projects.</li><li>
A minimum of 2 years of proven experience managing supervision activities on large-scale infrastructure projects within Abu Dhabi is mandatory.
</li><li>Should be able to review and justify the material submissions, analyze laboratory and technical reports, carry out acceptance sampling plans, testing and quality measures, ensuring the compliance with the project&rsquo;s Specifications.</li><li>
Must have a sound knowledge about contractual relationships.</li><li>
Must be fully computer literate and able to utilize computer technology to access data, maintain records, generate reports, etc. and any project specific engineering and construction relevant software.</li><li>
Must be fluent in English written and spoken with an excellent capability in written technical skills as well as oral and written communication skills.</li><li>
Keep necessary records and as-built records and take charge of the handing over of the utility works to the respective service authorities and assist the contractor to obtain necessary final clearance.</li><li>
Must be available in UAE.</li></ul>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Assistant Resident Engineer - Infrastructure

Asteco

<div>
 
 
 
 Job Purpose -
 
 
 
 
 
 The District Supervisor
 
 plays a pivotal role in ensuring daily excellence across Concierge and Lifestyle operations within assigned communities. The role bridges strategic direction from the Hospitality Manager with on-ground execution, guaranteeing service consistency, staff engagement, and resident satisfaction across all properties within the district. The job holder will lead and develop a team of Concierge and Lifestyle staff, fostering a culture of excellence, accountability, and continuous improvement. Through effective leadership, strategic coordination, and collaboration with key stakeholders, the job holder will ensure that all customer touchpoints align with luxury service expectations and organizational standards. The role is instrumental in enhancing the resident and guest experience while driving operational efficiency, service innovation, and team performance.
 
 
 This position ensures that all front-of-house touchpoints reflect Aldar Estates&rsquo; luxury service standards through strong leadership, training, and performance monitoring.
 
 
 
 
 
 
 
 Roles, Responsibilities, Duties -
 
 
 
 
 
 Leadership and Supervision
 
 
 <ul>
 <li>
 Lead, motivate, and manage Concierge and Lifestyle teams across assigned communities to ensure consistent, high-quality service delivery.
 </li>
 <li>
 Ensure daily staffing, attendance, and grooming standards are maintained in full compliance with company SOPs and brand standards.
 </li>
 <li>
 Conduct daily site briefings, team huddles, and weekly performance meetings with team leaders to communicate priorities, goals, and feedback.
 </li>
 <li>
 Serve as the first point of escalation for residents&rsquo; concerns, resolving issues promptly and professionally while ensuring follow-up with the Hospitality Manager.
 </li>
 <li>
 Support recruitment, onboarding, and induction of new team members, ensuring a smooth integration into community operation
 </li>
 </ul>
 
 
 Lifestyle Integration &amp; Community Engagement
 
 
 <ul>
 <li>
 Act as the primary liaison between Concierge and Lifestyle teams across assigned communities to ensure seamless coordination and aligned resident engagement strategies.
 </li>
 <li>
 Ensure Concierge teams actively promote Lifestyle, Fitness, and Wellness programs, events, camps, and activations to residents through daily interactions.
 </li>
 <li>
 Monitor and track referral performance from Concierge teams to Lifestyle programs, identifying opportunities to improve conversion and participation.
 </li>
 <li>
 Conduct monthly alignment meetings with the Lifestyle Manager to review upcoming events, promotions, campaigns, and resident engagement initiatives.
 </li>
 <li>
 Ensure lobby areas are optimized for Lifestyle marketing visibility, including digital screens, brochures, class schedules, QR codes, and event promotions.
 </li>
 <li>
 Support Lifestyle open days, activations, and special events by coordinating manpower, resident communication, and front-of-house readiness.
 </li>
 <li>
 &bull; Provide resident feedback trends and behavioural insights to the Lifestyle team to support data-driven programming decisions.
 </li>
 <li>
 &bull; Promote a culture where Concierge teams serve as Lifestyle ambassadors, actively educating residents about available services and benefits.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Operational Excellence
 
 
 <ul>
 <li>
 Oversee and manage the daily operations of Concierge and Lifestyle teams across multiple sites within the district, ensuring smooth workflow and proactive service recovery.
 </li>
 <li>
 Conduct routine site inspections to monitor service quality, adherence to SOPs, and readiness of front-of-house areas.
 </li>
 <li>
 Collaborate closely with Community Managers and the Hospitality Manager to address operational gaps and drive continuous improvement.
 </li>
 <li>
 Ensure manning schedules, attendance, and leave plans are aligned with operational needs and service demand.
 </li>
 <li>
 Monitor daily logbooks, maintenance requests, and handover reports to guarantee accurate information flow between shifts and sites.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience
 
 
 <ul>
 <li>
 Ensure and uphold exceptional customer service standards by implementing service standards, personalized guest engagement strategies, and real-time service recovery solutions that enhance the overall experience.
 </li>
 <li>
 Proactively assess and analyse complex issues, breaking them down into actionable solutions to ensure smooth customer interactions and problem resolution.
 </li>
 <li>
 Manage and resolve escalations, complaints, and inquiries with a customer-centric approach, ensuring timely and satisfactory solutions while maintaining professionalism and brand reputation.
 </li>
 <li>
 Apply best-practice customer service techniques, fostering a proactive approach to anticipate guest needs, resolve issues efficiently, and exceed expectations. This includes shadowing team members, side-by-side coaching, and hands-on support to ensure seamless service delivery.
 </li>
 <li>
 Send real-time updates on operational challenges, customer feedback, and ongoing service initiatives to relevant stakeholders, ensuring transparency and quick decision-making.
 </li>
 <li>
 Arrange and lead weekly meetings with team to review challenges and opportunities.
 </li>
 <li>
 Develop and recommend strategic improvements based on customer feedback and industry best practices, ensuring that service remains competitive, responsive, and aligned with luxury hospitality standards.
 </li>
 <li>
 Encourage proactive resident engagement by ensuring Concierge teams are knowledgeable about all Lifestyle offerings, enabling them to confidently recommend programs aligned with resident interests.
 </li>
 <li>
 Support community-building initiatives by facilitating resident introductions to Lifestyle services and programs that enhance wellbeing and social engagement.
 </li>
 </ul>
 
 
 
 
 
 Training and Development
 
 
 <ul>
 <li>
 Monitor and evaluate individual and team performance, providing real-time feedback, coaching, and development plan to foster continuous improvement and professional growth.
 </li>
 <li>
 Develop, coordinate, and implement a structured monthly training plan for Concierge and Lifestyle teams, ensuring continuous skills enhancement, service excellence, and operational efficiency.
 </li>
 <li>
 Work closely with the CX Academy and Hospitality Manager to design and implement comprehensive training programs that align with customer experience goals, service standards, and brand values.
 </li>
 <li>
 Monitor training effectiveness through post-training assessments, performance evaluations, and customer feedback, ensuring that knowledge is retained and applied in daily operations.
 </li>
 <li>
 Implement on-the-job coaching and mentorship programs, offering hands-on guidance, side-by-side training, and real-time feedback to reinforce learning.
 </li>
 <li>
 Collaborate with Community Managers and Hospitality Manager to identify skill gaps, customize training modules, and align learning objectives with business priorities and operational goals.
 </li>
 <li>
 Ensure all Concierge and Reception teams receive quarterly training on Lifestyle programs, seasonal campaigns, revenue initiatives, and resident engagement strategies.
 </li>
 <li>
 Partner with the Lifestyle Manager to develop cross-training modules that strengthen product knowledge and referral capability.
 </li>
 <li>
 Track and assess team understanding of Lifestyle services through mystery audits, knowledge checks, or performance reviews.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Quality Control
 
 
 <ul>
 <li>
 Conduct daily audits of grooming, SOP adherence, and service readiness across assigned sites.
 </li>
 <li>
 Support the internal quality assurance program by implementing corrective action plans and monitoring their effectiveness.
 </li>
 <li>
 Conduct regular site visits to monitor and evaluate adherence to company service standards, operational procedures, and brand expectations, ensuring consistent service delivery.
 </li>
 <li>
 Provide Hospitality Manager with detailed findings and insights from quality assessments, including recommendations for operational enhancements, staff development needs, and service improvements.
 </li>
 <li>
 Collaborate with the training and operations teams to refine standard operating procedures (SOPs), incorporating quality benchmarks that drive excellence.
 </li>
 </ul>
 
 
 Other Responsibilities
 
 
 <ul>
 <li>
 Stay updated on professional and technical knowledge by attending educational workshops, reading professional publications, building personal networks, and participating in professional societies.
 </li>
 <li>
 Conduct performance evaluations and reviews for direct reports and oversee the appraisal process for direct repartees and serve as a mentor and leader for enhancing the performance and output of the team.
 </li>
 </ul>
 
 
 Occupational and workplace Health and Safety
 
 
 <ul>
 <li>
 In addition to all job specific responsibilities, adhere to all Aldar Estates health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations.
 </li>
 <li>
 Ensure you to familiarize yourself with these policies, procedures, practices, updates, etc. Aldar Estates HSE department regularly updates existing ones and introduces new policies, procedures and practices.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification:
 
 
 
 
 
 Bachelor&rsquo;s degree
 
 in hospitality management, Business Administration, or a related field.
 
 
 
 
 
 
 
 Experience and Skills:
 
 
 
 <ul>
 <li>
 Proven experience in a supervisory role within the hospitality or related field.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Solid understanding of customer service principles and practices.
 </li>
 <li>
 Ability to manage and resolve guest concerns with professionalism.
 </li>
 <li>
 Diligence and commitment to maintaining high-quality standards.
 </li>
 <li>
 Exceptional organizational and time management skills.
 </li>
 </ul>
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District Supervisor

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