assistant restaurant manager Jobs in Tabuk Saudi Arabia

assistant restaurant manager

cluster reservations manager - raffles & fairmont the red sea (saudi nationality) Jobs in Tabuk Saudi Arabia

cluster reservations manager - raffles & fairmont the red sea (saudi nationality)

food & beverage manager - raffles the red sea Jobs in Tabuk Saudi Arabia

food & beverage manager - raffles the red sea

restaurant manager Jobs in Tabuk Saudi Arabia

restaurant manager

spa & wellness manager - raffles & fairmont the red sea Jobs in Tabuk Saudi Arabia

spa & wellness manager - raffles & fairmont the red sea

resort manager

Raffles

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Raffles The Red Sea in Umluj, Saudi Arabia, is seeking a dedicated and experienced Spa &amp; Wellness Assistant Manager to join our luxury resort team. In this role, you will support the Spa &amp; Wellness Manager in overseeing the daily operations of our world-class spa facilities, ensuring exceptional guest experiences and maintaining the highest standards of service.<ul><li>
Assist in managing the day-to-day operations of the spa and wellness facilities</li><li>
Support the Spa &amp; Wellness Manager in developing and implementing strategies to enhance guest satisfaction and increase revenue</li><li>
Supervise and train spa staff, ensuring they deliver exceptional customer service and adhere to brand standards</li><li>
Oversee scheduling, inventory management, and maintenance of spa equipment and supplies</li><li>
Ensure compliance with health and safety regulations and maintain a clean, safe environment for guests and staff</li><li>
Assist in managing the spa's budget, including monitoring expenses and identifying cost-saving opportunities</li><li>
Collaborate with other departments to create and promote spa packages and special offers</li><li>
Handle guest inquiries, feedback, and concerns professionally and efficiently</li><li>
Stay informed about industry trends and implement innovative spa treatments and wellness programs</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field</li><li>
Minimum 3-5 years of experience in spa and wellness management or related field, preferably in luxury hospitality settings</li><li>
Proven track record in team leadership, staff training, and performance management</li><li>
Strong knowledge of spa operations, treatments, and wellness trends</li><li>
Excellent customer service skills with the ability to anticipate and exceed guest expectations</li><li>
Proficiency in spa management software and Microsoft Office Suite</li><li>
Strong organizational and multitasking abilities</li><li>
Excellent communication and interpersonal skills</li><li>
Financial acumen with experience in budgeting and revenue management</li><li>
Knowledge of health and safety regulations in the spa industry</li><li>
Spa management certification preferred</li><li>
Flexibility to work varying shifts, including weekends and holidays</li><li>
Ability to speak Arabic is a plus</li></ul> 

Additional Information 
What&rsquo;s in it for you...<ul><li>
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>
The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.</li><li>
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>
A competitive package and excellent opportunities for professional growth.</li><li>
Outstanding discounts across the global Accor and luxury brand network.</li></ul></div>

Spa & Wellness Manager - Raffles & Fairmont The Red Sea

Fairmont

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description<div> 
THE POSITION 
<ul><li>THE INCUMBENT IN THIS POSITION IS RESPONSIBLE FOR FOLLOWING UP TO</li></ul>
MATERIALIZE THE BUDGETED REVENUES OF ALL SEGMENTS. THE POSITION 
FOCUSES ON HOTEL'S NATIONAL AND INTERNATIONAL ACCOUNTS IN TERMS OF 
INDIVIDUAL BOOKINGS.</div> 
KEY ROLES &amp; RESPONSIBILITIES<ul><li>ENSURE ALL RESERVATION ENQUIRES ARE PROFESSIONALLY, AND PROMPTLY</li></ul>
HANDLED AND THAT THERE IS NO LOSS OF BUSINESS<ul><li>CONDUCT TRAINING TO EXISTING AND NEW AGENTS IN THE TEAM TO MAINTAIN</li></ul>
AND IMPROVE RESERVATION SELLING SKILLS<ul><li>HANDLE AND RESOLVE GUEST ISSUES IN A POSITIVE MANNER SO AS TO PROTECT</li></ul>
COMPANY REVENUE AND RESULT IN GUEST SATISFACTION<ul><li>DEVELOP AND MAINTAIN THE DEPARTMENT SCHEDULE WHEREBY THERE IS</li></ul>
APPROPRIATE COVERAGE TO HANDLE RESERVATION CALLS, MINIMIZING LOSS OF 
CALLS, AND ENSURING A HIGH LEVEL OF CONVERSION INTO BOOKINGS<ul><li>TRACK CALLS USING STANDARD CALL CONVERSION SHEETS AND REPORT</li></ul>
RESULTS DAILY, WEEKLY AND MONTHLY<ul><li>SET AND AMEND SELLING STRATEGIES ACROSS ALL CHANNELS, AND SEGMENTS</li></ul>
AS DIRECTED BY THE DIRECT REPORT AS APPLICABLE PER PROPERTY LEVEL<ul><li>RUN REPORTS AS REQUIRED BY HOTEL AND COMPANY STANDARDS; ASSIST THE</li></ul>
DIRECTOR OF REVENUE MANAGEMENT OR OTHER DIRECT REPORT, TO MAINTAIN, 
MAKE CHANGE IN THE RESERVATION/PROPERTY MANAGEMENT/REVENUE 
MANAGEMENT SYSTEM (IF APPLICABLE) AT PROPERTY LEVEL AS REQUIRED<ul><li>MAINTAIN ADMINISTRATION PROCEDURES, AS PER COMPANY AND HOTEL</li></ul>
STANDARDS; THIS INCLUDES ALL RESERVATIONS AND REQUESTS ARE CONFIRMED 
WITH IN 24 HOURS, NO SHOW CHARGES ARE VALIDATED AND SENT TO FINANCE 
FOR POSTING, FILING SYSTEM IS MAINTAINED, AND NEW ONES SET UP; FAX 
MACHINE IS CHECKED AND CORRESPONDENCE IS PLACED IN THE APPLICABLE 
PLACE(S)<ul><li>CONDUCT ANNUAL REVIEWS, RECOMMEND APPROPRIATE SUCCESSION PLAN</li></ul>
FOR EMPLOYEE(S) DEVELOPMENT IN ORDER TO ENSURE THE SUSTAINABILITY OF 
THE RESERVATION DEPARTMENT; PROVIDE SUGGESTION FOR IMPROVEMENT, AND 
IDENTIFY BARRIERS TO ITS SUCCESS, AND WAYS TO OVERCOME THESE<ul><li>MONITOR AND REPORT RESULTS OF ANY INCENTIVE PROGRAMS IN PLACE;</li></ul>
RESPONSIBLE TO MAKE SURE INTEGRITY OF THE PROGRAM IS MAINTAINED, AND 
THAT ALL REQUIREMENTS ARE FOLLOWED 
Qualifications<div> 
PERSONAL ATTRIBUTES 
<ul><li>CREATIVITY, STRESS MANAGEMENT, SELF-DEVELOPMENT, LISTENING AND ORAL</li></ul></div><div>
SKILLS 
<ul><li>ABILITY TO HANDLE MULTIPLE TASKS</li><li>ABILITY TO DELEGATE AND ORGANIZE WORK FLOW</li><li>ABILITY TO MEET DEADLINES CONSISTENTLY</li></ul></div><div>
LEADERSHIP SKILLS 
<ul><li>MANAGING, TRAINING AND INSTRUCTING SKILLS</li></ul></div><div>
QUALIFICATIONS 
<ul><li>DEGREE/DIPLOMA IN TRAINING AND DEVELOPMENT OR HOTEL MANAGEMENT</li><li>WORKING KNOWLEDGE OF OPERA, MICROSOFT OFFICE.</li></ul>
 
EXPERIENCE 
<ul><li>MINIMUM 3 YEARS EXPERIENCE IN HOTEL OR RESORT.</li><li>LUXURY HOTEL OR RESORT BACKGROUND PREFERRED</li><li>UNDERSTANDS THE LOCAL CULTURE AND HAVE WORKED IN THE REGION</li></ul></div> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Assistant Reservations Manager - Raffles & Fairmont The Red Sea (Saudi Nationality)

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
THE POSITION
The incumbent in this position is responsible for following up to materialize the budgeted revenues of all segments. The position focuses on hotel's national and international accounts in terms of individual bookings.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>Ensure all reservation enquires are professionally, and promptly handled and that there is no loss of business</li><li>Conduct training to existing and new agents in the team to maintain and improve reservation selling skills</li><li>Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction</li><li>Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings</li><li>Track calls using standard call conversion sheets and report results daily, weekly and monthly</li><li>Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level</li><li>Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required</li><li>Maintain administration procedures, as per company and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s)</li><li>Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these</li><li>Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed</li></ul> 
Qualifications 
PERSONAL ATTRIBUTES<ul><li>Creativity, Stress Management, Self-Development, Listening and Oral Skills</li><li>Ability to handle multiple tasks</li><li>Ability to delegate and organize work flow</li><li>Ability to meet deadlines consistently</li><li>Leadership skills</li><li>Managing, training and instructing skills</li></ul> 
QUALIFICATIONS<ul><li>Degree/Diploma in Training and Development or Hotel Management</li><li>Working knowledge of Opera, Microsoft Office.</li></ul> 
EXPERIENCE<ul><li>Minimum 3 years experience in Hotel or Resort.</li><li>Luxury hotel or resort background preferred</li><li>Understands the local culture and have worked in the region.</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Reservations Manager - Raffles & Fairmont The Red Sea (Saudi Nationality)

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
The Position
To ensure timely and accurate accountability of all daily revenues received by the Hotel; ensure compliance of operational procedures; maintain subsidiary records of various General Ledger Accounts to provide detailed analysis for audit and tax purposes.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>
Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports.</li><li>
Ensuring that daily revenues and settlements are in balance.</li><li>
Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account numbers and descriptions</li><li>
Must have a commitment to follow all local corporate policies and procedures as they relate to Income Audit.</li><li>
Must work in a safe, prudent, and organized manner.</li><li>
Prepare and ensure Daily Flash Report is timely and accurate as per policy.</li><li>
Ensure that banquet department&rsquo;s revenue postings are correct by reconciling the banquet &ldquo;Event short list&rdquo; report which is provided by the Banquets manager on a daily basis. Follow-up on errors and discrepancies.</li><li>
Verify the balance of all interface postings to ensure all revenues have been posted.</li><li>
Verify and/or reconcile all revenue centers as reported in the Income journal daily</li><li>
Review housekeeping discrepancy reports and file in the daily operations package.</li><li>
Review and balance rebates, paid outs and miscellaneous charges to the PMS.</li><li>
Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations</li><li>
Review F&amp;B voids to verify authorization and adequate back up information. F&amp;B void reports to be filed in the daily operations package.</li><li>
Verify all negative postings, all rate variances, and all F&amp;B Discount reports. Negative posting report should be filed in the daily operations package.</li><li>
Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.</li><li>
Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.</li><li>
Handling of credit card reconciliation discrepancies in a timely manner.</li><li>
Handling promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance&rsquo;s approval.</li><li>
Review of No-Show reports and to ensure that all &ldquo;chargeable&rdquo; No Shows has beem charged. No show report is retained with the daily operations package.</li><li>
Review foreign currency rate changes for accuracy and file in daily operations package.</li><li>
Prepare and maintain:</li><li>
To ensure comp &amp; entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated</li><li>
Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately</li><li>
To assist the General Cashier in performing surprise float counts</li><li>
Completing various reports as required by management depending on the needs of the hotel operations.</li><li>
Completing various other tasks and duties as required by management</li></ul> 

Qualifications 
PERSONAL ATTRIBUTES<ul><li>
Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.</li><li>
Oral and written fluency in English</li><li>
Physically fit</li><li>
Neat appearance</li><li>
Displays initiative and good follow-up skills</li><li>
Team player</li><li>
Customer/people oriented</li></ul> 
QUALIFICATIONS<ul><li>
Diploma in Accountancy or equivalent.</li><li>
Good knowledge of OPERA, MICROS, &amp; cashiering functions.</li></ul> 
EXPERIENCE
Minimum of 2 -3 years experience with at least 1 year experience in a similar capacity in a hotel 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Income Controller - Fairmont The Red Sea

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
Raffles The Red Sea is seeking a professional and customer-focused Spa Supervisor to join our luxury resort in Umluj, Saudi Arabia. As the Spa Supervisor, you will be responsible for overseeing the daily operations of our world-class spa facility, ensuring exceptional guest experiences, and leading a team of skilled spa professionals.<ul><li>
Manage and coordinate all aspects of spa operations, including treatments, scheduling, and inventory</li><li>
Lead, train, and motivate a team of spa therapists and support staff to deliver outstanding service</li><li>
Ensure compliance with health and safety regulations and maintain the highest standards of hygiene</li><li>
Develop and implement strategies to enhance guest satisfaction and increase spa revenue</li><li>
Monitor and maintain the quality of spa treatments and services</li><li>
Manage inventory levels and coordinate with suppliers for product replenishment</li><li>
Handle guest inquiries, feedback, and concerns in a professional and timely manner</li><li>
Prepare and analyze financial reports, including budgets and forecasts</li><li>
Stay updated on industry trends and introduce innovative spa treatments and services</li><li>
Collaborate with other departments to create integrated wellness experiences for guests</li></ul> 

Qualifications 
<ul><li>
3-5 years of experience in spa operations, with a proven track record in a supervisory role</li><li>
Strong leadership skills with the ability to train, motivate, and manage a diverse team</li><li>
Excellent customer service skills and a passion for delivering exceptional guest experiences</li><li>
Proficiency in spa operations management, including scheduling and inventory control</li><li>
In-depth knowledge of spa treatments, products, and current wellness trends</li><li>
Experience in budgeting, financial reporting, and revenue management</li><li>
Familiarity with health and safety regulations in the spa industry</li><li>
Strong organizational and multitasking abilities</li><li>
Excellent communication and interpersonal skills</li><li>
Bachelor's degree in Hospitality Management or a related field (preferred)</li><li>
Relevant spa or beauty therapy certifications</li><li>
Experience in the luxury hospitality industry is highly desirable</li><li>
Ability to work flexible hours, including weekends and holidays</li><li>
Proficiency in English; knowledge of Arabic is a plus</li></ul> 

Additional Information 
What&rsquo;s in it for you...<ul><li>
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>
The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.</li><li>
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>
A competitive package and excellent opportunities for professional growth.</li><li>
Outstanding discounts across the global Accor and luxury brand network.</li></ul></div>

Spa Supervisor - Raffles The Red Sea.

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job Title:
 
 Restaurant General Manager
 
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Reports To:
 
 Cluster F&amp;B Director / F&amp;B Manager
 
 
 
 Property:
 
 Adrena
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 
 
 
 
 
 
 The Role
 
 
 
 The
 
 Restaurant General Manager
 
 (RGM) leads the full operations of a high-volume, upscale casual dining restaurant within a resort / entertainment environment. This role ensures exceptional guest experience, maintains brand standards, drives profitability, and leads a multicultural team through daily operations, training, and performance development.
 
 
 The Restaurant General Manager acts as the primary business owner of the venue, responsible for operational excellence, financial performance, guest satisfaction, compliance, and strategic planning.
 
 
 
 
 
 At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As the
 
 Restaurant General Manager,
 
 you will need to:
 
 
 
 Guest Experience &amp; Service Excellence
 
 
 <ul>
 <li>
 Ensure consistently exceptional service aligned with resort / entertainment expectations.
 </li>
 <li>
 Maintain high standards of hospitality, greeting VIP guests and handling escalated service recovery.
 </li>
 <li>
 Monitor guest feedback through daily reports, Medallia, comment cards, and resolve issues promptly.
 </li>
 <li>
 Implement guest-journey improvements, upselling programs, and signature service rituals.
 </li>
 <li>
 Ensure ambiance, music levels, lighting, and cleanliness meet brand and luxury standards.
 </li>
 </ul>
 
 
 
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Oversee daily restaurant operations including FOH and BOH coordination.
 </li>
 <li>
 Conduct daily briefings, reviewing menu updates, special requests, and operational priorities.
 </li>
 <li>
 Ensure full compliance with resort SOPs, Forbes, HACCP standards, and municipality regulations.
 </li>
 <li>
 Maintain stock levels, ordering procedures, and control waste, breakage, and shrinkage.
 </li>
 <li>
 Review and approve floor plans, table allocations, and staff station setup.
 </li>
 <li>
 Check opening &amp; closing procedures, side duties, and shift handovers.
 </li>
 </ul>
 
 
 
 
 
 Financial Management
 
 
 <ul>
 <li>
 Achieve monthly and yearly targets for Revenue, GOP, Food Cost, Beverage Cost, Payroll %, and OPEX.
 </li>
 <li>
 Monitor daily revenue performance, average check, and guest capture rate.
 </li>
 <li>
 Lead cost-control initiatives in collaboration with finance (wastage control, portion compliance).
 </li>
 <li>
 Review and approve weekly schedules within budgeted manning guides.
 </li>
 <li>
 Analyze P&amp;L statements, identify variances, and develop corrective action plans.
 </li>
 <li>
 Optimize menu engineering by working closely with the Executive Chef and Beverage Manager.
 </li>
 </ul>
 
 
 
 
 
 Team Leadership &amp; Human Resources
 
 
 <ul>
 <li>
 Lead recruitment, onboarding, and training of all FOH team members.
 </li>
 <li>
 Develop team skills through structured training: service standards, upselling, product knowledge, grooming.
 </li>
 <li>
 Conduct performance appraisals and create Individual Development Plans (IDPs).
 </li>
 <li>
 Ensure teamwork, motivation, and high morale across multicultural staff.
 </li>
 <li>
 Manage disciplinary actions and promote a positive, respectful work culture.
 </li>
 <li>
 Create succession planning for Supervisors, Assistant Managers, and Captains.
 </li>
 </ul>
 
 
 
 
 
 Sales, Marketing &amp; Promotions
 
 
 <ul>
 <li>
 Support the creation of marketing strategies, promotions, and special events.
 </li>
 <li>
 Collaborate with PR, Marketing, and F&amp;B on launches, activations, collaborations, and campaigns.
 </li>
 <li>
 Identify opportunities to increase revenue through themed nights, beverage promotions, and seasonal menus.
 </li>
 <li>
 Build relationships with regular guests, VIPs, and partners.
 </li>
 </ul>
 
 
 
 
 
 Quality &amp; Brand Standards
 
 
 <ul>
 <li>
 Maintain full compliance with brand guidelines for service, plating, uniforms, and guest journey.
 </li>
 <li>
 Conduct weekly self-audit inspections using SOP checklists and inspection tools.
 </li>
 <li>
 Ensure hygiene and food safety standards exceed regulatory requirements.
 </li>
 <li>
 Conduct OS&amp;E inventories monthly and maintain equipment in excellent condition.
 </li>
 </ul>
 
 
 
 
 
 Administration &amp; Reporting
 
 
 <ul>
 <li>
 Prepare weekly and monthly operational reports (revenue, staffing, issues, action plans).
 </li>
 <li>
 Ensure accurate submission of timesheets, duty rosters, attendance, leave planning.
 </li>
 <li>
 Review daily Micros/POS reports to monitor transactions, voids, discounts, and comps.
 </li>
 <li>
 Maintain updated SOPs, training records, and compliance documentation.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Diploma or degree in Hospitality Management or related field.
 </li>
 <li>
 Minimum 5&ndash;7 years in F&amp;B operations with 3+ years in a leadership role.
 </li>
 <li>
 Experience in upscale casual dining, preferably within luxury / high end hotels, lifestyle brands, or resort environments.
 </li>
 <li>
 Strong understanding of international cuisine, beverage programs, and guest-experience design.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong leadership, communication, and interpersonal skills.
 </li>
 <li>
 Excellent knowledge of service standards, HACCP, and luxury hospitality protocols.
 </li>
 <li>
 Financial acumen: P&amp;L analysis, budgeting, forecasting.
 </li>
 <li>
 Ability to manage high-volume operations under pressure.
 </li>
 <li>
 Proficiency in POS systems (MICROS/Oracle), MS Office, and digital reporting tools.
 </li>
 </ul>
 
 
 
 
 
 Personal Attributes
 
 
 <ul>
 <li>
 Professional, confident, and polished appearance.
 </li>
 <li>
 Strong guest-service mindset with a hands-on management approach.
 </li>
 <li>
 Problem-solver with the ability to make quick, informed decisions.
 </li>
 <li>
 High adaptability, flexibility, and emotional intelligence.
 </li>
 <li>
 Natural trainer and mentor with strong coaching ability.
 </li>
 <li>
 Passion for hospitality, creativity, and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Kep Performance Indicators
 
 
 <ul>
 <li>
 Guest satisfaction score (e.g., Medallia).
 </li>
 <li>
 Revenue growth, average check, and table turnover.
 </li>
 <li>
 Food and beverage cost consistency.
 </li>
 <li>
 Payroll percentage and efficiency of scheduling.
 </li>
 <li>
 Hygiene audit score and compliance results.
 </li>
 <li>
 Staff turnover and training completion.
 </li>
 <li>
 Mystery shopper and brand-audit scores.
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programs.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
 
 
</div>

Restaurant General Manager

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
THE POSITION 
Reporting to the Asst. Front Office Manager, the Night Manager is responsible for ensuring we provide the highest level of guest service and ensuring that standards are maintained during the overnight period. The Night Manager will be responsible for the entire hotel and act on behalf of the General Manager during this time frame.
GROOMING 
Our appearance is a reflection of who we are, and our grooming should project a professional image at work; therefore, every member of our team must adhere to grooming standards at all times<div>
KEY ROLES AND RESPONSIBILITIES 
<ul><li>Ensures that all Front Office Standards Operating policies and procedures are adhered</li><li>Responsible for the completed nightly end of day reporting; ensuring accuracy in balancing of accounts</li><li>Seeks feedback on guest satisfaction and resolves problems in accordance with our promise and philosophy of colleague empowerment</li><li>Strong and effective communication with all other departments</li><li>Provides guidance and motivation to the night team. Establishes and communicates on a daily basis with the Front Office leaders. A strong commitment to colleague satisfaction.</li><li>Responsible to balance operational, administrative and colleague needs</li><li>Responsible for ensuring consistency in exceeding guest service expectations (Fairmont Hotels &amp; Resorts programs as a measurement tool)</li><li>Provides passionate direction towards achieving our vision</li><li>Conducts night colleague performance evaluations on a timely basis, including corrective action and coaching</li><li>Develops, implements and/or maintains new incentives to motivate colleagues and maximize hotel revenue</li><li>Effectively maximizes inventory levels during high occupancy/sold out nights</li><li>Adheres to and promotes the Company&rsquo;s Health and Safety policies to ensure a safe work environment and knowledgeable all safety and emergency procedures</li><li>Monitoring the daily financial goals of the hotel and rooms division, the financial goals of the department, the LQA, TrustYou and Forbes targets on a daily basis</li></ul></div> 
Qualifications<div> 
PERSONAL ATTRIBUTES 
<ul><li>Motivator and Proactive</li><li>Team player</li><li>Positive attitude and well-spoken</li><li>People person</li><li>Result driven</li><li>Open-minded</li><li>Display initiative</li><li>Organized</li><li>Commitment to professional values</li><li>Thinking out of the box</li></ul></div>
QUALIFICATIONS<ul><li>Proven ability to guide and coach team members</li><li>An operational knowledge and proficiency in Front Office Systems and Microsoft Office suite (Word, Excel, PowerPoint)</li><li>Excellent leadership, written/verbal communication and interpersonal skills</li><li>Superior leadership and coaching skills with a proven track record of developing and motivating career minded professionals.</li><li>Strong guest service orientation and training skills background required.</li><li>Able to balance a variety of conflicting priorities while considering all aspects of the job i.e., Financial, Operational, Human Resources</li><li>A working knowledge of a second language and its application in the hotel and hospitality operation is an asset</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure</li><li>Degree or Diploma in Hospitality Management is an asset</li></ul>
EXPERIENCE<ul><li>Minimum 2 years' previous management experience in Front Office operations in luxury hotel</li></ul>
The key responsibilities are illustrated in this job description, but it is not an exhaustive list of all tasks that may be allocated by your reporting manager and are subject to change as needed. 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Night Manager - Fairmont The Red Sea (Saudi National)

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