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customer service representative Jobs in Dubai

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BellaItalo

Looking for an energetic waitress who can perform multitasks in general operations of a restaurant.Job Type: Full-timePay: From AED1,500.00 per month

Waitress/Server

Hilton

<div>Server - Waldorf Astoria Dubai Palm Jumeirah
A Server with Waldorf Astoria Hotels and Resorts is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. 
 
What will I be doing
As a Server, you are responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. A Server carries the responsibility of thoroughly understanding the menu, food offerings and food contents. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations</li><li>
Use every possible opportunity to gain knowledge in all areas of bar supervision</li><li>
Ensure all tables receive their drinks and food as requested</li><li>
Maintain the cleanliness of all equipment used during shifts</li><li>
Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times.</li><li>
Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents</li><li>
Ensure that all before/after service mise en place is completed to the correct standard</li><li>
Comply with Company Health &amp; Safety, and Fire Regulations and procedures</li><li>
Adhere to the Company disciplinary policy when necessary</li><li>
Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques</li><li>
Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it</li><li>
Meet or exceed the monthly drink profit margin target</li></ul>
What are we looking for
A Server serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Italian Fine Dining &amp; Michelin star experience</li><li>
A warm personality, attentive and smartly presentable</li><li>
Ability to listen and respond to demanding Guest needs</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Committed to delivering high levels of customer service</li><li>
Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Luxury hospitality experience in a similar role</li><li>
Passion for delivering exceptional levels of guest service</li></ul>
What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Server - Waldorf Astoria Dubai Palm Jumeirah

Golden Tulip Media Hotel

Key Responsibilities:<ul><li>Greet and seat guests in a warm and professional manner</li><li>Take food and beverage orders accurately and efficiently</li><li>Ensure timely service and guest satisfaction throughout the dining experience</li><li>Maintain cleanliness and organization of tables and service areas</li><li>Handle guest inquiries and complaints courteously and efficiently</li><li>Work collaboratively with kitchen and bar staff to ensure smooth operations</li></ul>Requirements:<ul><li>Previous experience as a waiter/waitress in a hotel or restaurant preferred</li><li>Excellent communication and interpersonal skills</li><li>Positive attitude, teamwork spirit, and attention to detail</li><li>Ability to work in a fast-paced environment</li><li>Flexible to work various shifts, including weekends and holidays</li><li>With experience in POS</li><li>Candidates inside UAE with cancelled or visit visa will be prioritized.</li></ul>Job Types: Full-time, PermanentPay: From AED1,200.00 per month

Waiter

Kings Group Ventures

Job Title: Senior WaitressDescription: We are looking for a Senior Waitress to lead and oversee the food and beverage service operations in our restaurant. The role involves ensuring exceptional customer experiences by coordinating all guest interactions, from welcoming guests and taking orders to delivering food and beverages and managing service quality and transactions.Duties and Responsibilities:<ul><li>Train and supervise service staff to deliver high standards of service in terms of efficiency, quality, and guest engagement.</li><li>Oversee the mise-en-place for assigned stations to ensure smooth and timely operations.</li><li>Inspect table setups to confirm they meet the restaurant&rsquo;s service standards.</li><li>Ensure all service equipment and furniture are clean, functional, and properly arranged.</li><li>Accurately take and deliver food and beverage orders.</li><li>Provide beverage service, including wine service, in line with international hospitality standards.</li><li>Manage and monitor the inventory of cutlery, crockery, and service equipment assigned to the station.</li><li>Assign duties fairly and efficiently among the team.</li><li>Ensure all team members maintain hygiene, grooming, and discipline standards.</li></ul>Essential Skills and Competencies:<ul><li>Attention to detail: Ensure table settings and service presentation meet established standards.</li><li>Coaching and training: Support team development by coaching and guiding staff on service techniques and performance improvement.</li><li>Quality control: Verify that all tableware and service items are clean, polished, and in good condition.</li><li>Billing accuracy: Oversee billing and payment procedures to ensure accuracy and efficiency.</li><li>Customer relations: Build and maintain positive relationships with guests by delivering attentive, personalized, and professional service.</li><li>Guest engagement: Greet guests warmly and ensure a welcoming environment.</li><li>Service recovery: Handle customer feedback and complaints professionally, ensuring prompt and effective resolution.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthExperience:<ul><li>fine dining: 4 years (Required)</li><li>serving wine: 3 years (Required)</li></ul>

Senior Waitress

Vignette Collection

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.<h4 class="jobSectionHeader"> 
Your day to day
<ul><li>Fosters a Greet guests and present them with the menu.</li></ul>
<ul><li>Inform guests about the special items for the day and menu changes if any.
</li></ul><ul><li>Suggest food and beverages to the guest and try to upsell.</li></ul>
<ul><li>Take food and beverage orders from the guest on the order taking pads.
</li></ul><ul><li>Accepting payments, issuing receipts, returning change.
</li></ul><ul><li>Performing basic cleaning tasks as needed or directed by supervisor / manager.
</li></ul><ul><li>Filling in for absent staff as needed in any of the F&amp;B areas within the hotel.
</li></ul><ul><li>Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy, without egg etc.
</li></ul><ul><li>Communicate to the guest and provide assistance with their queries.
</li></ul><ul><li>Work as a team to get all the job tasks completed in any given time.
</li></ul><ul><li>Observe guests and ensure their satisfaction with the food and service.
</li></ul><ul><li>Promptly respond to guests with any additional request.
</li></ul><ul><li>Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
</li></ul><ul><li>Properly opening and pouring wine at the table.
</li></ul><ul><li>Adhere to grooming and appearance standards consistently.
</li></ul><ul><li>Understands and can communicate products and services available at the resort.
</li></ul><ul><li>Must have some familiarity with basic cooking knowledge. Must have complete menu knowledge for their restaurant / area.
</li></ul><ul><li>Help other areas of the restaurant such as answering telephones and completing financial transactions.
</li></ul><ul><li>Print closing report and drop the cash with the front office / accounts department.
</li></ul><ul><li>Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
</li></ul><ul><li>Close the shift on the POS terminal.
</li></ul>Other tasks as assigned. 
What we need from you
<ul><li>Problem-solving skills</li></ul>
<ul><li>A methodical and logical approach</li></ul>
<ul><li>Accuracy and attention to detail</li></ul>
<ul><li>Highly responsible &amp; reliable</li></ul>
<ul><li>Ability to work well under pressure in a fast-paced environment</li></ul>
<ul><li>Ability to work cohesively as part of a team</li></ul>
<ul><li>2-3 years' experience in a similar role in a luxury hotel</li></ul>
<ul><li> Exceptional English communication skills, an additional language will be a plus 
</li></ul> 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Hostess - Pool & Beach Bar

IHG Hotels & Resorts

<div>As the world&rsquo;s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you&rsquo;d like to embrace a wider world of experiences and opportunities, we&rsquo;d like to welcome you to join InterContinental Dubai Marina Hotel &amp; Residences as Food &amp; Beverage Attendant.

InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina, featuring 328 rooms and residence suites, flexible event spaces, and a variety of restaurants &amp; bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

Your role will include but not be limited to:
<ul>
<li>Greet guests warmly and professionally, providing a welcoming and memorable dining experience.</li>
<li>Take and serve food and beverage orders accurately and efficiently.</li>
<li>Maintain cleanliness and organization of tables, service areas, and the overall restaurant.</li>
<li>Ensure menu knowledge to confidently assist guests with recommendations and respond to any dietary requirements or preferences.</li>
<li>Collaborate with team members to ensure smooth restaurant operations and guest satisfaction.</li>
<li>Handle guest feedback with professionalism and ensure any concerns are resolved promptly.</li>
<li>Follow all hygiene, health &amp; safety, and food safety standards at all times.</li>
</ul>
Why you will love this job:
<ul>
<li>Work in a dynamic, high-energy environment where no two days are the same.</li>
<li>Learn new skills, receive mentorship, and have opportunities for career growth.</li>
<li>Be part of a supportive team that values collaboration and fun.</li>
<li>Enjoy benefits like staff discounts, and a creative, inspiring workplace.</li>
</ul>
Ideally, you'll have some or all the following qualifications and experience we're looking for:
<ul>
<li>You&rsquo;re excited about providing exceptional service and creating an unforgettable atmosphere.</li>
<li>Previous experience of alteast 1 year in a similar role.</li>
<li>You thrive in a collaborative environment and are eager to contribute to a dynamic team.</li>
</ul>
What you can expect from us

We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including impressive room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Food & Beverage Attendant at InterContinental Dubai Marina Hotel & Residences

MAM Factory

Job description:<ul><li>Arabic speakers preferred with excellent english communication skills</li><li>Prepare tables by setting up linens, silverware and glasses</li><li>Inform customers about the day&rsquo;s specials</li><li>Offer menu recommendations upon request</li><li>Take accurate food and drinks orders, using a POS ordering software,</li><li>Serve food and drink orders</li><li>Check for cleanliness and presentation and report any problem</li></ul>Job Type: Full-time

Service Crew_ Arabic Speakers Preferred

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