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restaurant supervisor

First Capital

<p>Restaurant Supervisor</p><p>Job Summary:</p><p>Assists the Restaurant Manager in supervising daily service.</p><p>Key Responsibilities:</p><ul><li>Monitor staff performance.</li></ul><ul><li>Assist in customer service and problem resolution.</li></ul><ul><li>Ensure smooth daily operations.</li></ul><p>Qualifications:</p><ul><li>Previous supervisory experience.</li></ul><ul><li>Good communication and leadership skills.</li></ul><p>Job Type: Full-time</p>

Restaurant Supervisor

Al Sraiya Holding Group

<p>We are currently looking for a dedicated <b>Restaurant Supervisor</b> to join our hospitality team and take charge of ensuring smooth daily operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and guide restaurant staff during shifts to maintain efficiency and service quality.</li><li>Maintain service standards and ensure exceptional guest satisfaction at all times.</li><li>Handle customer inquiries, special requests, and resolve complaints professionally.</li><li>Assist with staff scheduling, training, and performance monitoring.</li><li>Ensure compliance with food safety, hygiene, and operational procedures.</li><li>Monitor floor operations, table turnover, and seating arrangements to maximize efficiency.</li><li>Coordinate with kitchen and bar teams to ensure smooth service flow.</li><li>Oversee opening and closing procedures, ensuring readiness and proper handovers.</li><li>Support stock management by monitoring usage and reporting shortages to management.</li><li>Assist in implementing promotional activities and special events.</li><li>Conduct daily briefings with staff to review priorities, policies, and service updates.</li><li>Enforce company policies, grooming standards, and workplace discipline.</li><li>Prepare shift reports and communicate key issues or incidents to management.</li></ul><p><b>Requirements &amp; Qualifications:</b></p><ul><li>Diploma/Degree in Hospitality or related field (preferred).</li><li>Minimum <b>3 years of experience</b> in a supervisory role in restaurants.</li><li>Strong leadership and interpersonal skills.</li><li>Ability to manage staff and operations under pressure.</li><li>Excellent communication and customer service skills.</li></ul><p>Job Type: Full-time</p><p>Language:</p><ul><li>English (Preferred)</li></ul>

PULLMAN

<div><b>Company Description</b><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><b><br>
Job Description</b><br>
<ul><li>
Supervise and coordinate daily restaurant operations</li><li>
Ensure high standards of food quality, service, and cleanliness</li><li>
Train, motivate, and lead restaurant staff to achieve service excellence</li><li>
Handle guest inquiries, feedback, and complaints professionally</li><li>
Monitor inventory and assist with ordering supplies</li><li>
Support the Restaurant Manager in scheduling and team management</li><li>
Ensure compliance with health, safety, and hygiene standards</li><li>
Assist in implementing promotions, events, and service improvements</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Previous experience in a supervisory role within a hotel or restaurant</li><li>
Strong leadership and communication skills</li><li>
Enthusiastic and positive personality with a team-oriented mindset</li><li>
Excellent customer service and problem-solving abilities</li><li>
Ability to work in a fast-paced environment and manage a team</li><li>
Knowledge of POS systems (Micros), basic administrative tasks and computer literate.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b></p><p>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><b>
Why work for Accor?</b></p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p></p><p><b><br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</b></p></div>

Rosewood Doha

<div>
 <strong>
  Job Summary&nbsp;
  <br/>
 </strong>
 Assist the Management team in ensuring that the restaurant is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times. Ensuring the smooth running of the restaurant during their shifts with team leaders and waiters. Lead the team, ensuring every associate performs up to expectations and job requirements. Manage guest relations, handle complaints, and turn them into repeat business. The goal is to maintain efficiency during service through planning, preparation, adapting to the needs of the moment and through excellence of knowledge. We aim to achieve these goals through; thorough training, strong associate support, teamwork, and feedback.&nbsp;
 <br/>
 <br/>
 <strong>
  Essential Duties and Responsibilities
  <br/>
 </strong>
 <em>
  Guest satisfaction
 </em>
 <ul>
  <li>
   Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
  </li>
  <li>
   Ensures that associates also provide excellent service to internal customers in other divisions as appropriate.
  </li>
  <li>
   Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary.
  </li>
  <li>
   Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.
  </li>
  <li>
   Maintains positive guest and associate interactions with good working relationships.
   <br/>
  </li>
 </ul>
 <em>
  Operations
 </em>
 <ul>
  <li>
   Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
  </li>
  <li>
   Ensure high standards of personal presentation and grooming.
  </li>
  <li>
   Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
  </li>
  <li>
   Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture
  </li>
  <li>
   Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
  </li>
  <li>
   Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
  </li>
  <li>
   To have a full working knowledge of the restaurant floor plans and layout of all F&amp;B offers.
  </li>
  <li>
   Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
  </li>
  <li>
   Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
  </li>
  <li>
   Micros, Open Table &amp; all other systems as required. Establish rapport with guests in a professional manner.
  </li>
  <li>
   Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
  </li>
  <li>
   Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database.
  </li>
  <li>
   Ensure all associates are following the Order of Service and Standard Operating Procedures at all times.
  </li>
  <li>
   Mentor associates as requested to by management, following all correct training procedures and standards.
  </li>
  <li>
   Monitor associate development at the bar identifying training needs and any areas of concern.
  </li>
  <li>
   Report for duty on time and prepared for the shift. Adhere to agreed break times.
  </li>
  <li>
   Ensure the correct opening procedures are followed by all associates.
  </li>
  <li>
   Read all relevant emails/messages ensuring all necessary information is communicated to all associates accordingly.
  </li>
  <li>
   Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.
  </li>
  <li>
   Engage with and contribute to service briefings.
  </li>
  <li>
   Take instruction from the manager, anticipate their requirements.
  </li>
  <li>
   Control and manage the section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels &amp; Reports Global Standards)
  </li>
  <li>
   Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.
  </li>
  <li>
   Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.
  </li>
  <li>
   Ensure that individual Mise en Place for each order is known and placed on the table.
  </li>
  <li>
   Oversee and direct the team leaders and waiters in the station at all times, provide guidance and support.
  </li>
  <li>
   Communicate guest preferences to reception team in order to build guest profiles.
  </li>
  <li>
   React promptly and deal with any issues, complaints, breakages &amp; spillages.
  </li>
  <li>
   Communicate any issues to management promptly.
  </li>
  <li>
   Ensure a high level of cleanliness is maintained throughout the restaurant.
  </li>
  <li>
   Provide accurate discount and void reconciliations, following correct cashing up procedure.
  </li>
  <li>
   Ensure that the correct closing procedures are followed by all departments.
  </li>
  <li>
   Ensure that all checklists are completed correctly and honestly.
  </li>
  <li>
   Assist the restaurant manager to achieve the monthly and annual target and the restaurant&rsquo;s revenue.
  </li>
  <li>
   Be a hands-on supervisor and is present at all times in the restaurant, particularly during busy periods.
  </li>
  <li>
   Oversee the punctuality and appearance of all food and beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department&rsquo;s grooming standards.
   <br/>
  </li>
 </ul>
 <em>
  Customers
 </em>
 <ul>
  <li>
   Ensure the customers experience is one to remember. Provide a professional &amp; efficient standard of service.
  </li>
  <li>
   Maintain a high-profile during service whilst being polite and helpful.
  </li>
  <li>
   Promote and establish a regular customer base, remember their likes and dislikes.
  </li>
  <li>
   Smile and maintain eye contact with guests. Provide prompt, unobtrusive, attentive service.
  </li>
  <li>
   Maintenance of tables to ensure the highest standard of hospitality.
  </li>
  <li>
   Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform &amp; maintain a high standard of personal hygiene.
   <br/>
  </li>
 </ul>
 <em>
  Service
 </em>
 <ul>
  <li>
   Ensure staffing levels are correct. Coordinate with Assistant Manager and Manager to ensure adequate staffing for the service &amp; larger parties. Adhere to agreed break times.
  </li>
  <li>
   Ensure associates are fully trained with opening, during &amp; closing bar procedures.
  </li>
  <li>
   Ensure associates are updated daily with requirements &amp; provide suitable instruction.
  </li>
  <li>
   Ensure all MEP requirements have been met prior to service.
  </li>
  <li>
   Ensure the working environment remains clean &amp; tidy &amp; cleaning schedules adhered to at all times.&nbsp;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Standard Responsibilities
 </strong>
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition to the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission and core values at all times.
  </li>
  <li>
   Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
  </li>
  <li>
   Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
  </li>
  <li>
   Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
  </li>
  <li>
   Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
  </li>
  <li>
   Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.&nbsp;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
  <br/>
 </strong>
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.&nbsp;
 <br/>
 <br/>
 <strong>
  Health &amp; Safety
 </strong>
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant, or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other
  <br/>
 </strong>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
</div>


Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Assist the Management team in ensuring that the restaurant is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times. Ensuring the smooth running of the restaurant during their shifts with team leaders and waiters. Lead the team, ensuring every associate performs up to expectations and job requirements. Manage guest relations, handle complaints, and turn them into repeat business. The goal is to maintain efficiency during service through planning, preparation, adapting to the needs of the moment and through excellence of knowledge. We aim to achieve these goals through; thorough training, strong associate support, teamwork, and feedback.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div></div><div><i><br>
Guest satisfaction</i></div><div><ul><li>
Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.</li><li>
Ensures that associates also provide excellent service to internal customers in other divisions as appropriate.</li><li>
Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary.</li><li>
Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.</li><li>
Maintains positive guest and associate interactions with good working relationships.</li></ul></div><div></div><div><i><br>
Operations</i></div><div><ul><li>
Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.</li><li>
Ensure high standards of personal presentation and grooming.</li><li>
Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.</li><li>
Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture</li><li>
Have a high level of industry trend awareness and a keen interest in the local hospitality scene.</li><li>
Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.</li><li>
To have a full working knowledge of the restaurant floor plans and layout of all F&amp;B offers.</li><li>
Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li><li>
Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.</li><li>
Micros, Open Table &amp; all other systems as required. Establish rapport with guests in a professional manner.</li><li>
Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</li><li>
Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database.</li><li>
Ensure all associates are following the Order of Service and Standard Operating Procedures at all times.</li><li>
Mentor associates as requested to by management, following all correct training procedures and standards.</li><li>
Monitor associate development at the bar identifying training needs and any areas of concern.</li><li>
Report for duty on time and prepared for the shift. Adhere to agreed break times.</li><li>
Ensure the correct opening procedures are followed by all associates.</li><li>
Read all relevant emails/messages ensuring all necessary information is communicated to all associates accordingly.</li><li>
Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.</li><li>
Engage with and contribute to service briefings.</li><li>
Take instruction from the manager, anticipate their requirements.</li><li>
Control and manage the section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels &amp; Reports Global Standards)</li><li>
Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.</li><li>
Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.</li><li>
Ensure that individual Mise en Place for each order is known and placed on the table.</li><li>
Oversee and direct the team leaders and waiters in the station at all times, provide guidance and support.</li><li>
Communicate guest preferences to reception team in order to build guest profiles.</li><li>
React promptly and deal with any issues, complaints, breakages &amp; spillages.</li><li>
Communicate any issues to management promptly.</li><li>
Ensure a high level of cleanliness is maintained throughout the restaurant.</li><li>
Provide accurate discount and void reconciliations, following correct cashing up procedure.</li><li>
Ensure that the correct closing procedures are followed by all departments.</li><li>
Ensure that all checklists are completed correctly and honestly.</li><li>
Assist the restaurant manager to achieve the monthly and annual target and the restaurant&rsquo;s revenue.</li><li>
Be a hands-on supervisor and is present at all times in the restaurant, particularly during busy periods.</li><li>
Oversee the punctuality and appearance of all food and beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department&rsquo;s grooming standards.</li></ul></div><div></div><div><i><br>
Customers</i></div><div><ul><li>
Ensure the customers experience is one to remember. Provide a professional &amp; efficient standard of service.</li><li>
Maintain a high-profile during service whilst being polite and helpful.</li><li>
Promote and establish a regular customer base, remember their likes and dislikes.</li><li>
Smile and maintain eye contact with guests. Provide prompt, unobtrusive, attentive service.</li><li>
Maintenance of tables to ensure the highest standard of hospitality.</li><li>
Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform &amp; maintain a high standard of personal hygiene.</li></ul></div><div></div><div><i><br>
Service</i></div><div><ul><li>
Ensure staffing levels are correct. Coordinate with Assistant Manager and Manager to ensure adequate staffing for the service &amp; larger parties. Adhere to agreed break times.</li><li>
Ensure associates are fully trained with opening, during &amp; closing bar procedures.</li><li>
Ensure associates are updated daily with requirements &amp; provide suitable instruction.</li><li>
Ensure all MEP requirements have been met prior to service.</li><li>
Ensure the working environment remains clean &amp; tidy &amp; cleaning schedules adhered to at all times.</li></ul></div><div></div><div><b><br>
Standard Responsibilities</b></div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission and core values at all times.</li><li>
Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.</li><li>
Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li><li>
Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li><li>
Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.</li><li>
Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant, or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div></div><div><b><br>
Other</b></div><div></div><div><br>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</div><div>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Radisson Hotel Group

<div><b>Company Description</b><p><br>
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br>
<br>
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.</p><b><br>
Job Description</b><ul><li><p><b><br>
Supervise Daily Operations</b>: Oversee the smooth running of the outlet, ensuring high standards of service, cleanliness, and guest satisfaction.</p></li><li><p><b>
Manage and Motivate Team</b>: Supervise, train, and develop the team, ensuring staff performance meets company standards.</p></li><li><p><b>
Handle Guest Complaints</b>: Actively resolve any guest issues or complaints to ensure a positive experience, adhering to company policies.</p></li><li><p><b>
Ensure Service Standards</b>: Implement and maintain service and operational standards, ensuring all team members are trained and compliant.</p></li><li><p><b>
Team Scheduling and Attendance</b>: Manage shift schedules, meal breaks, and monitor employee attendance, ensuring appropriate staffing levels.</p></li><li><p><b>
Financial Management</b>: Assist in managing labor costs, inventory, and ensure profitability by monitoring performance and adjusting operations as needed.</p></li><li><p><b>
Quality Control and Training</b>: Ensure consistent training on service techniques, product knowledge, and health and safety protocols, ensuring team adherence to quality standards.</p></li><li><p><b>
Health &amp; Safety Compliance</b>: Maintain a high level of cleanliness and organization, ensuring the outlet operates in compliance with food safety and local regulations.</p></li><li><p><b>
Coordination with Other Departments</b>: Work closely with the kitchen, bar staff, engineering, and other departments to maintain operational flow and resolve any issues.</p></li><li><p><b>
Promote Company Values</b>: Lead by example with a &ldquo;Yes I Can&rdquo; attitude, fostering a positive, team-oriented environment, and ensuring the team embodies company values and customer-focused service.</p></li></ul><b><br>
Qualifications</b><br>
<ul><li>
At least 2-3 years in a supervisory role within the restaurant or hospitality industry.</li><li>
Strong ability to lead, motivate, and manage a diverse team of staff.</li><li>
Skilled in handling customer complaints and ensuring high-quality service.</li><li>
Age Range: 25 to 35 years old.</li><li>
Effective verbal and written communication with staff, customers, and management.</li><li>
Capable of resolving operational challenges quickly and efficiently.</li><li>
Understanding of daily restaurant operations, including inventory management and scheduling.</li><li>
Familiarity with food safety regulations and sanitation standards.</li><li>
Ability to manage budgets, track sales, and control costs (e.g., labor, supplies).</li><li>
Familiar with POS systems, restaurant management software, and basic office tools.</li><li>
Positive &quot;Yes I Can&quot; Attitude: A proactive and solution-focused mindset.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Why Join Radisson Hotel Group?</b></p><p><b>
Live the Magic of Hospitality - </b>Be part of a team that creates <b>exceptional experiences and memorable moments</b> every day. Let your <b>Yes I Can!</b> spirit shine as you bring hospitality to life.</p><p><b>
Build a Great Career - </b>No matter your background or experience, we invest in your <b>growth, learning, and career development</b>&mdash;helping you reach your full potential.</p><p><b>
Experience the Team Spirit - </b>Join a workplace that&rsquo;s <b>inclusive, fun, and meaningful</b>. We celebrate diversity, support one another and foster a sense of belonging through our <b>Employee Resource Groups and inclusion initiatives</b>.</p><p><b>
Lead with Your Ambition - </b>Your ideas, passion and drive matter! We empower you to <b>make a difference</b>&mdash;in hospitality, your community and beyond.</p><p><b>
Enjoy Global &amp; Local Perks - </b>No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!</p><p><b>
Join us in shaping the future of hospitality!</b> If you&rsquo;re ready to <b>bring your talent, energy, and passion</b>, we&rsquo;d love to hear from you.</p><p><b>
Apply now and let&rsquo;s make every moment matter.</b></p><p>
We welcome applicants from all <b>backgrounds, abilities, and experiences</b>. If you need any adjustments during the application process, please let us know.</p></div>

<div>
 <p>
  Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
  <br/>
  <br/>
  <br/>
  <br/>
  People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <p>
    <strong>
     Supervise Daily Operations
    </strong>
    : Oversee the smooth running of the outlet, ensuring high standards of service, cleanliness, and guest satisfaction.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    <strong>
     Manage and Motivate Team
    </strong>
    : Supervise, train, and develop the team, ensuring staff performance meets company standards.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    <strong>
     Handle Guest Complaints
    </strong>
    : Actively resolve any guest issues or complaints to ensure a positive experience, adhering to company policies.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    <strong>
     Ensure Service Standards
    </strong>
    : Implement and maintain service and operational standards, ensuring all team members are trained and compliant.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    <strong>
     Team Scheduling and Attendance
    </strong>
    : Manage shift schedules, meal breaks, and monitor employee attendance, ensuring appropriate staffing levels.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    <strong>
     Financial Management
    </strong>
    : Assist in managing labor costs, inventory, and ensure profitability by monitoring performance and adjusting operations as needed.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    <strong>
     Quality Control and Training
    </strong>
    : Ensure consistent training on service techniques, product knowledge, and health and safety protocols, ensuring team adherence to quality standards.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    <strong>
     Health &amp; Safety Compliance
    </strong>
    : Maintain a high level of cleanliness and organization, ensuring the outlet operates in compliance with food safety and local regulations.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    <strong>
     Coordination with Other Departments
    </strong>
    : Work closely with the kitchen, bar staff, engineering, and other departments to maintain operational flow and resolve any issues.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    <strong>
     Promote Company Values
    </strong>
    : Lead by example with a &ldquo;Yes I Can&rdquo; attitude, fostering a positive, team-oriented environment, and ensuring the team embodies company values and customer-focused service.
    <br/>
    <br/>
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 2-3 years in a supervisory role within the restaurant or hospitality industry.
  </li>
  <li>
   Strong ability to lead, motivate, and manage a diverse team of staff.
  </li>
  <li>
   Skilled in handling customer complaints and ensuring high-quality service.
  </li>
  <li>
   Age Range: 25 to 35 years old.
  </li>
  <li>
   Effective verbal and written communication with staff, customers, and management.
  </li>
  <li>
   Capable of resolving operational challenges quickly and efficiently.
  </li>
  <li>
   Understanding of daily restaurant operations, including inventory management and scheduling.
  </li>
  <li>
   Familiarity with food safety regulations and sanitation standards.
  </li>
  <li>
   Ability to manage budgets, track sales, and control costs (e.g., labor, supplies).
  </li>
  <li>
   Familiar with POS systems, restaurant management software, and basic office tools.
  </li>
  <li>
   Positive "Yes I Can" Attitude: A proactive and solution-focused mindset.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Why Join Radisson Hotel Group?
  </strong>
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Live the Magic of Hospitality -
  </strong>
  Be part of a team that creates
  <strong>
   exceptional experiences and memorable moments
  </strong>
  every day. Let your
  <strong>
   Yes I Can!
  </strong>
  spirit shine as you bring hospitality to life.
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Build a Great Career -
  </strong>
  No matter your background or experience, we invest in your
  <strong>
   growth, learning, and career development
  </strong>
  &mdash;helping you reach your full potential.
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Experience the Team Spirit -
  </strong>
  Join a workplace that&rsquo;s
  <strong>
   inclusive, fun, and meaningful
  </strong>
  . We celebrate diversity, support one another and foster a sense of belonging through our
  <strong>
   Employee Resource Groups and inclusion initiatives
  </strong>
  .
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Lead with Your Ambition -
  </strong>
  Your ideas, passion and drive matter! We empower you to
  <strong>
   make a difference
  </strong>
  &mdash;in hospitality, your community and beyond.
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Enjoy Global &amp; Local Perks -
  </strong>
  No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Join us in shaping the future of hospitality!
  </strong>
  If you&rsquo;re ready to
  <strong>
   bring your talent, energy, and passion
  </strong>
  , we&rsquo;d love to hear from you.
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Apply now and let&rsquo;s make every moment matter.
  </strong>
  <br/>
  <br/>
 </p>
 <p>
  We welcome applicants from all
  <strong>
   backgrounds, abilities, and experiences
  </strong>
  . If you need any adjustments during the application process, please let us know.
 </p>
</div>


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