sales manager

sales coordinator

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customer service representative Jobs in Dubai

customer service representative

retail advisor

Axiom Telecom

<p></p><div><div><div><div><div><div><div><div><div><ul><div><div><div>Posted On</div><div>
18 Sep 2025</div></div></div><div><div><div>
End Date</div><div>
18 Oct 2025</div></div></div><div><div><div>
Required Experience</div><div>
2 - 10 Years
</div></div></div></ul></div></div></div></div></div></div><p></p><div><div><p>
</p></div></div></div><p><div><div><div><div><div>Basic Section</div></div></div><div><div><p>
No. Of Openings</p><p>
1</p></div><div><p>
Band</p><p>
Team</p></div><div><p>
Grade</p><p>
GRADE-7</p></div><div><p>
Designation</p><p>
RETAIL SALES ADVISOR</p></div><div><p>
Campus/Non Campus</p><p>
Non Campus</p></div><div><p>
Employment Type</p><p>
Permanent</p></div><div><p>
Employee Category</p><p>
AXIOM STAFF</p></div></div></div><div><div><div><div>
Organisational</div></div></div><div><div><p>
Group Company (Code)</p><p>
Axiom Telecom LLC</p></div><div><p>
Legal Entity (Code)</p><p>
101-AXIOM UAE</p></div><div><p>
Channel (Code)</p><p>
130-DU FRANCHISE</p></div><div><p>
Department</p><p>
DU FRANCHISE</p></div><div><p>
Sub Department</p><p>
DU FRANCHISE</p></div><div><p>
Financial Location (Code)</p><p>
103438-DU FRANCHISE DXB AIRPORT - T3</p></div><div><p>
Brand (Code)</p><p>
99999999-DU FRANCHISE</p></div><div><p>
Country</p><p>
UAE</p></div><div><p>
Zone</p><p>
DUBAI</p></div><div><p>
Region</p><p>
DUBAI</p></div><div><p>
City</p><p>
DUBAI</p></div><div><p>
Office Location/Place Of Work</p><p>
DUBAI</p></div></div></div></div></p><div><div><div><div>
Skills</div></div><div><div><p>
Skill</p><div><p>
CUSTOMER SERVICE
</p></div></div><div><p>Minimum Qualification</p><div><p>
OTHERS</p></div></div><div><p>
Working Language</p><div><p>
ENGLISH</p></div></div></div></div></div><div><div><div><div>
Job Description</div></div><div><p><b>
Job brief</b></p><p>
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.</p><p>
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.</p><p>
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store&rsquo;s profitability.</p><p><b>
Responsibilities</b></p><ul><li>
Greet and direct customers</li><li>
Provide accurate information (e.g. product features, pricing and after-sales services)</li><li>
Answer customers&rsquo; questions about specific products/services</li><li>
Conduct price and feature comparisons to facilitate purchasing</li><li>
Cross-sell products</li><li>
Ensure racks are fully stocked</li><li>
Manage returns of merchandise</li><li>
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)</li><li>
Inform customers about discounts and special offers</li><li>
Provide customer feedback to the Store Manager</li><li>
Stay up-to-date with new products/services</li></ul><p><b>
Requirements and skills</b></p><ul><li>
Proven work experience as a Retail Sales Representative, Sales Associate or similar role</li><li>
Understanding of the retail sales process</li><li>
Familiarity with consumer behavior principles</li><li>
Knowledge of inventory stocking procedures</li><li>
Basic math skills</li><li>
Track record of achieving sales quotas</li><li>
Excellent communication skills, capable of building trusting relationships</li><li>
Flexibility to work various shifts</li><li>
High school degree</li><li>
BSc in Marketing or related field is a plus</li></ul></div></div></div></div></div><p></p>

RETAIL SALES ADVISOR

CHANEL

<div>
 <strong>
  Immediate Opportunity: Client Care Advisor 3-Month Mission
  <br/>
  <br/>
 </strong>
 At CHANEL, we strive to deliver an unparalleled luxury experience to our clients worldwide. Our Client Care team plays a vital role in extending the boutique experience, offering seamless, personalized service with a human touch that is uniquely CHANEL.
 <br/>
 <br/>
 We are seeking a Client Care Advisor with a passion for luxury retail and exceptional customer service to join our team for a three-month mission, starting immediately. The Client Care Advisor will manage client interactions through calls, WhatsApp, and email, ensuring a seamless and luxurious experience for clients who are reaching to Boutiques across all divisions and E-commerce.
 <br/>
 <br/>
 Ideal candidates will have previous experience in luxury retail, customer service, or client care, with a preference for those familiar with Salesforce. This role requires availability for five-day work weeks, including weekends and late shifts, and is based in Dubai Design District. If you are ready to make an immediate impact and thrive in a dynamic environment, we want to hear from you.
</div>


Client Care Advisor - 3 months mission

Kering

<div></div><div><div>Summary</div>
Job Family Group Description - Sales / Omni-Channel:<br>
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.<br>
<br>
Job Family Description -Retail &amp; On-Line Selling:<br>
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.<br>
<br>
Sub-Job Family Description - Sales Assistant:<br>
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.<div></div><div>
Job Description</div><div>
Role mission</div><div>
The client advisor has the mission to create and deliver a unique and personalized client experience for all customers so individual and store sales goals can be achieved.</div><div>
Key accountabilities</div><div>
Driving sales</div><ul><li>Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities</li><li>Collects meaningful customer information throughout the client journey to feed into the CRM system</li></ul><div>
- Effectively uses cross- and upselling techniques to maximize sales opportunities.</div><ul><li>Guides and influences the client to make the best possible decision to buy the right product.</li></ul><div></div><div><br>
Client experience</div><ul><li>Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques.</li><li>Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store</li><li>Engages with clients to uncover purchase motivations by asking good questions and listening to clients</li><li>Selects the right products to the client needs and benefits. Upsells and cross-sells using appropriate sales techniques</li><li>Develops local and international client base and seeks to recruit and develop top clients.</li></ul><div></div><div><br>
Product and Customer Knowledge</div><ul><li>Using knowledge of Gucci and our products, engages with the clients using storytelling.</li><li>Has strong knowledge of competitors (products, campaigns, trends, services, etc) and local clients&rsquo; typology in order to come up with the best possible solutions for our clients.</li><li>Enhances the client&rsquo;s experience by providing them with useful insights into the local lifestyle trends (Theater, arts, travel, etc)</li><li>Combines styling knowledge with the ability to mix-and-match products to best serve the client.</li></ul><div></div><div>
Job Type</div>
Regular<div></div><div>
Start Date</div>
2025-10-23<div></div><div>
Schedule</div>
Full time<div></div><div>
Organization</div>
Luxury Goods Gulf LLC</div>

GUCCI Client Advisor - Dubai Mall Kids

Gucci

<div>
 <br/>
 <br/>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Job Family Group Description - Sales / Omni-Channel:
 <br/>
 Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
 <br/>
 <br/>
 Job Family Description -Retail &amp; On-Line Selling:
 <br/>
 Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.
 <br/>
 <br/>
 Sub-Job Family Description - Sales Assistant:
 <br/>
 Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role mission
  <br/>
  <br/>
 </strong>
 The client advisor has the mission to create and deliver a unique and personalized client experience for all customers so individual and store sales goals can be achieved.
 <br/>
 <br/>
 <strong>
  Key accountabilities
  <br/>
  <br/>
 </strong>
 <strong>
  Driving sales
  <br/>
  <br/>
 </strong>
 - Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
 <br/>
 <br/>
 - Collects meaningful customer information throughout the client journey to feed into the CRM system
 <br/>
 <br/>
 - Effectively uses cross- and upselling techniques to maximize sales opportunities.
 <br/>
 <br/>
 - Guides and influences the client to make the best possible decision to buy the right product.
 <br/>
 <br/>
 <strong>
  Client experience
  <br/>
  <br/>
 </strong>
 - Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques.
 <br/>
 <br/>
 - Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
 <br/>
 <br/>
 - Engages with clients to uncover purchase motivations by asking good questions and listening to clients
 <br/>
 <br/>
 - Selects the right products to the client needs and benefits. Upsells and cross-sells using appropriate sales techniques
 <br/>
 <br/>
 - Develops local and international client base and seeks to recruit and develop top clients.
 <br/>
 <br/>
 <strong>
  Product and Customer Knowledge
  <br/>
  <br/>
 </strong>
 - Using knowledge of Gucci and our products, engages with the clients using storytelling.
 <br/>
 <br/>
 - Has strong knowledge of competitors (products, campaigns, trends, services, etc) and local clients&rsquo; typology in order to come up with the best possible solutions for our clients.
 <br/>
 <br/>
 - Enhances the client&rsquo;s experience by providing them with useful insights into the local lifestyle trends (Theater, arts, travel, etc)
 <br/>
 <br/>
 - Combines styling knowledge with the ability to mix-and-match products to best serve the client.
 <br/>
 <br/>
 <strong>
  Job Type
  <br/>
  <br/>
 </strong>
 Regular
 <br/>
 <br/>
 <strong>
  Start Date
  <br/>
  <br/>
 </strong>
 2025-10-23
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Organization
  <br/>
  <br/>
 </strong>
 Luxury Goods Gulf LLC
</div>


Chalhoub Group

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b></p><p>
Tanagra is the Middle East&rsquo;s destination for curated luxury homeware, blending heritage with contemporary living. Through elevated client experiences, both online and offline, Tanagra offers a world where personalization and curation meet at the intersection of style and storytelling.</p><p>
We are seeking a polished, customer-obsessed <b>Omnichannel Personal Shopper</b> to deliver an exceptional and seamless luxury shopping experience across all customer touchpoints &mdash; in-store, online, at events, and even in clients&rsquo; homes upon request.
</p><p>This hybrid role bridges the <b>eCommerce</b> and <b>Customer Experience</b> teams and plays a pivotal part in driving sales, retention, and loyalty through highly personalized, data-informed engagement. The ideal candidate combines refined taste with strong digital skills, an entrepreneurial mindset, and the ability to proactively grow client portfolios in line with business objectives</p><p><b>
Client Experience &amp; Sales Advisory</b>
</p><ul><li>Act as a brand ambassador and trusted advisor to Tanagra&rsquo;s most valued clients.
</li></ul><ul><li>Provide personalized styling, curation, and gifting support tailored to clients&rsquo; preferences, lifestyle, and purchase history.
</li></ul><ul><li>Deliver high-touch service across all channels: in-store, online chat, email, phone, virtual consultations, and private home visits when requested.
</li></ul><ul><li>Communicate with sensitivity and discretion, adapting tone and recommendations to each client&rsquo;s status and taste.
</li></ul><ul><li>Cultivate lasting client relationships through thoughtful follow-up and proactive engagement.
</li></ul><p><b>Strategic Outreach &amp; Business Growth</b>
</p><ul><li>Define and execute an <b>outreach strategy</b> aligned with business targets.
</li></ul><ul><li>Work with internal teams to obtain <b>relevant customer lists</b>, study their profiles, and target them consciously based on purchase history and preferences.
</li></ul><ul><li>Proactively engage clients with tailored recommendations, lookbooks, and curated selections to drive incremental sales.
</li></ul><ul><li>Ensure a <b>minimum 10% uplift in sales vs. last year</b> by consistently identifying new opportunities.
</li></ul><p><b>eCommerce-Specific Responsibilities</b>
</p><ul><li>Manage the <b>online chat</b>, providing prompt and expert advice to drive conversion.
</li></ul><ul><li>Handle <b>product inquiries</b>, pre-orders, and sourcing requests for out-of-stock or special-order items.
</li></ul><ul><li>Retarget customers who initiate returns by suggesting alternative products to contain return rates.
</li></ul><ul><li>Identify and leverage transactional data to drive personalized outreach (e.g., frequent brand/category buyers, corporate accounts, launch announcements).
</li></ul><ul><li>Support the onboarding and engagement of <b>B2B clients</b> into Tanagra&rsquo;s corporate program.
</li></ul><p><b>Clienteling &amp; Retail Collaboration</b>
</p><ul><li>Leverage CRM and clienteling tools (apps, profiles, client development plans) to track journeys and identify opportunities.
</li></ul><ul><li>Act as a <b>coach and role model</b> to retail teams, championing a consistent, elevated client experience.
</li></ul><ul><li>Partner with the Training team to <b>design and deliver development programs</b> that enhance styling and cross-selling expertise across the region.
</li></ul><ul><li>Actively recruit <b>new clients and partners</b> in line with Tanagra&rsquo;s acquisition strategy.
</li></ul><p><b>What you&rsquo;ll need to succeed</b>
</p><ul><li><b>5</b>+ years in personal shopping, sales advisory, or luxury retail (ideally omnichannel).
</li><li>Passion and knowledge in <b>luxury lifestyle, homeware, and client trends</b>.
</li><li>Strong digital fluency: eCommerce platforms, CRM, clienteling tools, live shopping.</li>
</ul><ul><li>Outstanding interpersonal and communication skills, with the ability to:</li>
</ul><div><ul><li>Adapt tone and approach based on client status.</li></ul>
<ul><li>Understand taste and proactively suggest products in line with purchase history.
</li></ul></div><ul><li>Availability to travel, visit stores, and conduct in-home consultations when required.
</li></ul><ul><li>Organized, entrepreneurial, and client-centric mindset.
</li></ul><ul><li>Fluent in English; Arabic or French is a plus.
</li></ul><ul><li>An established portfolio of high-net-worth clients
</li></ul><p><b>What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p><b>
We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Senior Personal Shopper (Omnichannel) - Luxury Homeware

Venqtel

<b>Position:</b> SAP SD IS Retail Consultant
<br><b>Experience:</b> 13+ years
<br><b>Notice Period:</b> Immediate joiner only
<br><b>Job Location:</b> Dubai onsite
<br><b>Role:</b> Consultant
<br><b>Employment Type:</b> Contract/Permanent
<br><b>Duration:</b> 1 year(yearly extendable)
<br><br>
Job Description
<br>The SAP SD IS Retail Functional consultant should involve in Fit to Standard workshop, Blueprint and documentation and system design, configuration, testing, identify delta requirement, implementation and user Training to support the SAP SD IS Retail functions of our customers according to specification and Schedules with quality requirements.
<br><br>
<b>Technical/Functional Skills:</b><br>
<ul>
<li>Good knowledge in SAP SD, POS Integration</li>
<li>Good inter module knowledge in SAP Other and other 3rd party system integration</li>
<li>Ability to map the user requirements</li>
<li>Good verbal and written communication skills.</li>
<li>Follow best practices and SAP functionality in system</li>
</ul>
<b>Experience Required:</b><br>
<ul>
<li>A minimum of 13+ years of hands-on SAP configuration experience within the SAP SD IS Retail Modules</li>
<li>Participation in at least 1 full cycle S/4HANA implementations within SAP SD IS Retail</li>
<li>Must worked on SAP S/4HANA Implementation.</li>
<li>Must have good knowledge on the following functions of the SD IS Retail Module* Enterprise Structure: Distribution Chain, Sales office, etc.</li>
<li>Manage all kind of Master Data in SAP Retail. ( Site Master, Article Master ( Sales View), Business Partner, Customer Article Info Record, LSMW)</li>
<li>Retail Pricing: Single step, Two step, Pricing Work list and Competitor pricing</li>
<li>Price List and Site group.</li>
<li>Manage all type of Promotions and Bonus Buy in SAP Retail.</li>
<li>Manage Merchandise category Hierarchy, Product Hierarchy and Assortment Management in SAP Retail.</li>
<li>Interface knowledge with Point of Sale system & POSDM ( Outbound & Inbound).</li>
<li>Should have good knowledge on the following functions of the SD module* Order to Cash Cycle</li>
<li>FSCM - Credit Management</li>
<li>Availability check process</li>
<li>Pricing Procedure</li>
<li>Third Party Order</li>
<li>Sales Contract Management.</li>
<li>Customer Consignment.</li>
<li>Good to have knowledge in activating the Standard Fiori Apps of SD/IS Retail Transactions.</li>
<li>Ability to collaborate in a cross-functional team environment is required.</li>
<li>Ability to work Independently as well as Multi-task</li>
<li>Strong analytical, problem solving and conceptual skills including the ability to express complex technical concepts in business terms.</li>
<li>Should have strong fundamentals in Activate Methodology of SAP</li>
<li>Good to have knowledge in activating the Standard Fiori Apps of MM Transactions.Job Description</li>
</ul>


SAP SD IS Retail Consultant

Explore 877+ Retail advisor in Dubai this October. Find roles across top companies and apply now to boost your career.

877 retail advisor jobs IN Dubai

RETAIL SALES ADVISOR

Client Care Advisor - 3 months mission

GUCCI Client Advisor - Dubai Mall Kids

GUCCI Client Advisor - Dubai Mall Kids

GUCCI Client Advisor - Dubai Mall Kids

Senior Personal Shopper (Omnichannel) - Luxury Homeware

SAP SD IS Retail Consultant