cashier

sales associate

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administrative assistant

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retail assistant

Rivoli Group

A leading retail group in Dubai is seeking an Assistant Manager to drive business development and operational excellence. Responsibilities include overseeing retail operations, managing staff, ensuring compliance, and coordinating marketing activities. The ideal candidate has 5-8 years of experience in retail operations, preferably in luxury or multi-brand environments, and possesses strong communication and problem-solving skills.

Regional Retail Operations Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager - lululemon

Amal Saeed Womenswear FZCO

OverviewWe are looking for a reliable and motivated Brand Assistant to join our team. This role is perfect for someone who is organized, proactive, and enjoys working in a creative, fast-paced environment. You will support daily operations and ensure the smooth running of the brand&rsquo;s studio, storage, and logistics.Key ResponsibilitiesShipping &amp; Logistics<ul><li>Prepare and process all customer orders for shipping.</li><li>Coordinate with couriers and ensure timely deliveries.</li><li>Track shipments and resolve any delivery issues.</li></ul>Storage &amp; Shop Organization<ul><li>Keep the shop and storage areas clean, organized, and fully stocked.</li><li>Maintain inventory and report when materials or products are running low.</li><li>Ensure products are properly labeled and stored.</li></ul>Packaging<ul><li>Handle daily packaging of orders with care and attention to detail.</li><li>Maintain brand standards for presentation and customer experience.</li></ul>Material &amp; Supply Runs<ul><li>Visit shops and suppliers to purchase materials as needed.</li><li>Manage lists, budgets, and receipts for supply runs.</li></ul>Events &amp; Brand Activities<ul><li>Attend brand events, pop-ups, and exhibitions when required.</li><li>Assist with setup, customer interaction, and overall event support.</li></ul>Skills &amp; Requirements<ul><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask and manage time effectively.</li><li>Good communication skills.</li><li>Trustworthy, responsible, and punctual.</li><li>Must be comfortable working on the move (events, errands, etc.).</li><li>Previous experience in retail, fashion, or support roles is a plus (but not required).</li><li>Valid UAE driver&rsquo;s license is an advantage.</li></ul>Job Type: Full-timePay: AED2,500.00 per month

Brand Assistant

Al-Futtaim

Overview of the role Job Requisition ID : 173082Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues. What you will do <ul><li>Maintains aspirational Hospitality and Fresh Counter standards throughout the trading day for customers and colleagues</li><li>Uses the Ready to Trade Checklist and product specification checklist to maintain opening Standards</li><li>Ensures products are displayed according to visual display standards for opening and maintained at all time</li><li>Implements principles of 'Clean As You Go' for kit, counters and seating areas</li><li>Logs equipment failures in line with the checklist provided</li><li>Prepares the product for the customer focusing on presentation, quality and efficiency as per the SOP</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Aware of sales targets and uses this information to drive additional sales</li><li>Uses knowledge to share and support customers with their purchase, including location of products, newness, nutritional content, size, how it differs from the competition and price range, etc.</li><li>Seeks opportunity to promote deals and offers, up sell and offer perfect partner products</li><li>Drives Units Per Transactions by ensuring correct products are in the right place and replenished</li><li>Helps the customers to shop via the different options e.g. Cake orders, Take away service, Menu orders, Call and Collect (During Ramadan Only)</li><li>Provides targeted product tasting to educate customers on new products, increase product awareness and increase sales where applicable</li><li>Understands what the point of difference is between M&S products and the equivalent products with other retailers</li><li>Uses selling skills and in depth knowledge of products to personally drive sales</li><li>Replenishes products throughout the trading day</li><li>Check stock reports for new and replenished lines and ensure they are displayed</li><li>Maintains the integrity of store stock system, including the correct recording of waste and tasting quality through manual input of all checklist and timely submission to the admin team for input into the system</li><li>Drives stock accuracy processes through stock counts, stock take, log system</li><li>Carries out simple counts, utilizing stock file report and completes full bi-weekly stock count</li><li>Maintains a safe and legal working environment for customers and colleagues</li><li>Completes Date Expired Food (DEF) process, hot food temperature due diligence and signs DEF documentation relevant to area</li><li>Maintains the cold chain and frozen temperature requirements</li><li>Ensures all legal ticketing process and decor within section is delivered to policy</li><li>Delivers a safe working environment for both customers and colleagues</li><li>Carries out price checking, actions red alerts</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Uses equipment in line with health and safety principles and training</li><li>Takes responsibility for maintaining store equipment</li><li>Has an awareness of potential hazards and takes appropriate action</li></ul> Required Skills to be successful <ul><li>The Café Assistant should have a friendly and engaging personality and be comfortable with working with members of the general public. They should be confident, helpful and polite and be physically fit as they will be on their feet for most of the day. They should have a comprehensive understanding of the areas of sales they are working in : i.e. retail, F&B, fast moving stock, etc. Most importantly they should be able to work as part of a team.</li><li>Good verbal communication skills</li><li>F&B hygiene knowledge and certification</li><li>Some heavy lifting</li><li>Ability to stand for a minimum of 8 hours</li></ul> What equips you for the role <ul><li>High School (Bachelor Preferred)</li><li>4-5 years' experience in F&B (Food and Beverage)</li><li>Proven ability to achieve goals</li><li>Good Personality</li><li>Good communication skills</li><li>Excellent relationship skills</li><li>Accountability</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Cafe Assistant / Customer Service Associate Retail M&S UAE

Golden Goose

<div>
 
 
 Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
 
 
 
 
 
 
 
 Description
 
 
 
 We are looking for a passionate talent to build our customer experience.
 
 
 The candidate will join the store team located in Dubai.
 
 
 The position will report directly to the Store Manager.
 
 
 
 
 
 
 MISSION
 
 
 
 The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed.
 
 
 
 
 
 
 Essential Duties And Responsibilities
 
 
 <ul>
 <li>
 Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI&rsquo;s and driving Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
 </li>
 <li>
 Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards;
 </li>
 <li>
 Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up-selling, cross-selling strategies and supporting the staff in acting accordingly;
 </li>
 <li>
 Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling;
 </li>
 <li>
 Ensure that the team proactively manage clienteling activities in coordination with CRM department;
 </li>
 <li>
 Acting as a brand ambassador, conveys the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements;
 </li>
 <li>
 Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
 </li>
 <li>
 Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills;
 </li>
 <li>
 Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity;
 </li>
 <li>
 Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential;
 </li>
 <li>
 Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
 </li>
 <li>
 Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
 </li>
 <li>
 Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.);
 </li>
 <li>
 Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
 </li>
 <li>
 Sales background: previous experience preferably in retail sector in similar role
 </li>
 <li>
 Strong communication skills, with the ability to listen actively and engage thoughtfully
 </li>
 <li>
 A problem solver who can identify issues, evaluate solutions, and make informed decisions
 </li>
 <li>
 A team player who values collaboration and can work towards common goals
 </li>
 <li>
 Effective time management, prioritizing tasks efficiently
 </li>
 </ul>
 
 
 
 
 Location: Dubai
 
 
 
 
 
 
 We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
 
 
</div>

Assistant Store Manager - Dubai

The job Purpose is to assist the Store Manager (SM) in day-to-day management of du retail stores focusing on the operational and administrative duties related to staff training, work evaluation etc. in order to ensure smooth operations of du store as per the agreed quality.Key Accountabilities<ul><li>Assist SM in organizing and managing store administrative work including incident reports, financial reports, stock take</li><li>Support the SM to monitor the queue system and improve waiting times as well as resolve on floor customer issues</li><li>Assist SM in planning weekly rota, training schedule and annual leaves</li><li>Analyze and record personnel and operational data, and write related activity reports</li><li>Support the SM in monitoring the achievement of quantitative targets - improve Qualitative KPIs i.e. Waiting time, Mystery Shopper report, TT rejection, Document Rejection and Quiz results</li><li>Control cash handling and inventory management in the store ensuring no discrepancies by end of the day</li><li>Resolve customer complaints and collate feedback on the products and services</li><li>Provide On Job Training (OJT) for new joiners, conduct coaching session to staff that require further development and learning</li><li>Maintain store staff job results, Monitor Staff attendance and disciplining employees; planning, monitoring, and appraising job result</li><li>Ensure safety of cash and valuable inventory in the store</li></ul>

Team Leader / Asst Store Manager

Samsung Electronics

<div>
 
 
 Why Join us
 
 
 
 Since its founding in Suwon, Korea in 1969, the Organisation has grown into one of the world&rsquo;s leading technology companies, and become recognized as one of the top 10 global brands, managing more than 200 subsidiaries around the world. At the Organisation, we believe in empowering people to lead and drive progress. The Organisation inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, digital signage, smartphones, wearables, tablets, home appliances and network systems, as well as memory, system LSI and foundry. The Organisation is also advancing medical imaging technologies, HVAC solutions and robotics, while creating innovative automotive and audio products through Harman. With its SmartThings ecosystem, open collaboration with partners, and integration of AI across its portfolio, the Organisation delivers a seamless and intelligent connected experience. If you are ready to grow with a global leader, we want you on our team.
 
 
 
 
 
 
 A Snapshot of your day
 
 
 
 Develop and implement regional channel strategies to enhance in-store visibility and traffic growth, ensuring sustainable sales growth. Oversee retail store KPIs, field force management, and promoter engagement while driving portfolio management and market intelligence.
 
 
 
 
 
 
 How Will You Make An Impact?
 
 
 
 
 Channel Strategy:
 
 
 <ul>
 <li>
 Develop regional channel (go-to-market) strategy starting to the retail shop front
 </li>
 <li>
 Help driving right in-store portfolio management
 </li>
 <li>
 Help developing Field Force management strategy: incentive, training, talent retention strategy
 </li>
 <li>
 Development, adoption and tracking actionable Retail store KPIs (Sales, Targets delivery, mix and other)
 </li>
 <li>
 Oversee implementation and maintaining of Samsung retail guideline standards
 </li>
 </ul>
 
 
 
 
 
 Execution
 
 
 <ul>
 <li>
 Engage with the regional Samsung teams to build the distributor and channel organization capability
 </li>
 <li>
 Engage with Promoters, setup promoter management KPIs for the regional teams and create a plan for noticeable improvement of the in-store experience (overall &amp; Promoter interaction experience)
 </li>
 <li>
 Oversee creation of trainings for Promoters and overall materials for Field Force to boost personnel effectiveness in learning &amp; interacting with the customer
 </li>
 <li>
 Actively monitor &amp; report retail market intelligence and make recommendations to management
 </li>
 <li>
 Directly supervise, lead and support teams in MENA market
 </li>
 <li>
 Oversee, report and improve Shelf Share, Hot Spot Locations and other in-store performance KPIs.
 </li>
 </ul>
 
 
 Presentation
 
 
 <ul>
 <li>
 Analyze retail data, develop insights and report to management with actionable recommendation
 </li>
 <li>
 Responsible for Tracking the retail strategy execution across MENA markets, and translating the strategy into execution KPIs and setting scorecard with market targets
 </li>
 <li>
 Being able to streamline the insights into a strategy, explain both insights and strategy through presentation in a multi-national / multi-cultural environment Essential skills and experience:
 </li>
 </ul>
 
 
 
 
 
 What will you need?
 
 
 <ul>
 <li>
 At least 12-16 years of extensive experience in retail management and or/ sales and marketing in consumer electronics industry.
 </li>
 <li>
 Business Development experience is a must; preferably in Retail environment  Strong understanding of CPG industry Sales practice
 </li>
 <li>
 Excellent PC and analytical skills, experience working with data sets
 </li>
 <li>
 Business experience in the MENA markets
 </li>
 <li>
 Team player with strong engagement skills including at C-level
 </li>
 <li>
 Ability to perform and work under different conditions and in a multicultural team.
 </li>
 <li>
 Should have good experience in managing teams of merchandisers and / or Promoters in a retail environment
 </li>
 <li>
 Multi-tasking skills essential to cope during busy and stressful periods
 </li>
 <li>
 Good ability to work under pressure
 </li>
 <li>
 Should act professionally and represent the company with the highest standards of integrity at all times
 </li>
 <li>
 Should be both reliable and determined in meeting the demands of the company&rsquo;s retail display standards &amp; objective
 </li>
 </ul>
</div>

Senior Retail Manager

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