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business development representative

customer service representative Jobs in Dubai

customer service representative

retail sales executive

customer care executive

retail customer service representative

WESCO

Overview As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and / or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities <ul> <li>Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.</li> <li>Process payments for cash account customers.</li> <li>Research and resolve customer problems, acting as the customer liaison between other departments when necessary.</li> <li>Back-up support to sales counter with walk in and telephone inquiries.</li> </ul> Qualifications <ul> <li>High School Degree or Equivalent required</li> <li>Associates' Degree ( / College Diploma (Canada) preferred</li> <li>2-4 years of relevant experience</li> <li>Solid interpersonal skills that allow one to work effectively in a diverse working environment</li> <li>Able to effectively communicate both verbally and in writing</li> <li>Able to work well under pressure</li> <li>Strong attention to detail</li> <li>Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times</li> <li>Computer literate, including effective working skills of MS Word, Excel, and e-mail</li> </ul>

Representative - Customer Service

Avery Dennison

<div>Company Description 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com. 
Job Description 
Job Description
REPRESENTATIVE ACTIVITIES: Activities and duties will vary dependent upon functional area assigned. Activities may include, but are not limited to:<ul><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Provides telephone customer service regarding the company's services and/or products.</li><li>
Identifies customer's needs and determines appropriate action</li><li>
Promotes and sells the company's products or services.</li><li>
Investigates and resolves complaints.</li><li>
Uses a computer system to track questions and answers as well as enter and track the status of orders.</li><li>
Evaluates and resolves customer complaints professionally and tactfully.</li><li>
Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.</li><li>
Authorizes credit memos/refunds within policy and according to established procedures.</li><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Implement account service strategies.</li><li>
Principal liaison with marketing and sales for assigned customers.</li><li>
Implementation of marketing programs for assigned accounts.</li><li>
Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.</li><li>
Initiate and implement initiatives which improve customer service and responsiveness.</li><li>
Coordinate with Logistics and Operations on capacity planning and scheduling.</li><li>
Champion customer needs and follow up on customer inquiries.</li><li>
Provide responsive order management support including order entry, or expediting and shipment information to customers.</li><li>
Proactively communicate supply chain issues and provide alternatives.</li><li>
Attend technical training seminars.</li><li>
Back-up team-members when workload makes this necessary.</li></ul> 
Qualifications 
Qualifications
Requirements:<ul><li>
Degree or Equivalent Diploma required.</li><li>
2.-3 years in Customer Service or related experience is a plus.</li><li>
Good written, verbal and telephone communication skills.</li><li>
Good data entry and organizational skills. Detailed oriented and good follow-up skills</li><li>
Able to effectively manage many priorities and issues.</li><li>
Understanding of applicable computer systems, such as Microsoft Office and function specific software.</li><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Provides telephone customer service regarding the company's services and/or products.</li><li>
Identifies customer's needs and determines appropriate action</li><li>
Promotes and sells the company's products or services.</li><li>
Investigates and resolves complaints.</li><li>
Uses a computer system to track questions and answers as well as enter and track the status of orders.</li><li>
Evaluates and resolves customer complaints professionally and tactfully.</li><li>
Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.</li><li>
Authorizes credit memos/refunds within policy and according to established procedures.</li><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Implement account service strategies.</li><li>
Principal liaison with marketing and sales for assigned customers.</li><li>
Implementation of marketing programs for assigned accounts.</li><li>
Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.</li><li>
Initiate and implement initiatives which improve customer service and responsiveness.</li><li>
Coordinate with Logistics and Operations on capacity planning and scheduling.</li><li>
Champion customer needs and follow up on customer inquiries.</li><li>
Provide responsive order management support including order entry, or expediting and shipment information to customers.</li><li>
Proactively communicate supply chain issues and provide alternatives.</li><li>
Attend technical training seminars.</li><li>
Back-up team members when workload makes this necessary.</li><li>
Partner with Inside Sales to assist in achieving sales goals.</li></ul> 
Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Customer Service Representative-Apparel Industry

CREDITCARE CREDIT MANAGEMENT LLC

We need only Telesales As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,500.00 per monthJob Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED3,500.00 per month

Female Customer Relations Representative

Washmen

<div><div>About Company</div><div>
Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well-recognized for its quality, consistency, and convenience. Washmen&rsquo;s mission is to replace your washing and drying machine using state-of-the-art technology and a user-friendly app. The service is aimed at people who lead busy lives and need quick solutions for tasks that consume big chunks of their day.</div><div>
Washmen operates in Dubai &amp; Abu Dhabi and caters to more than 60,000 users. Washmen&rsquo;s offices in Dubai, Beirut &amp; Istanbul are home to a steadily growing team of young professionals.</div><div></div><div> 
Job Overview</div><div>
We are looking for a Customer Service representative &ndash; English Speaking, who has experience in a call center. Our objective at Washmen is to deliver best-in-class customer service. This involves delighting our customers at every touch point that they interact with our company. Whether it be phone, SMS, email, in-app chat, or personal deliveries, the objective is to make sure the customer&rsquo;s experience is surprisingly good and exceeds his expectations. This requires friendliness, empathy, sympathy, compassion, humility, and a lot of patience.</div><div>
Washmen is gearing up to scale. Being part of one of the fastest-growing startups in the Middle East, Washmen will provide you with a unique experience; helping shape a company facing the adventures and challenges of growth.</div><div></div><div> 
Responsibilities</div><ul><li> Deliver superior service to customers by always positively surprising them.</li><li> Be proactive in handling potential customer difficulties</li><li> Be proactive in addressing potential operational breakdowns</li><li> Think like an owner and make suggestions to improve the business like an owner</li><li> Communicate with empathy and compassion</li><li> Learn and internalize the Washmen process for handling damage and missing item claims</li><li> Proactively manage customer expectations in a manner that is realistic</li><li> Manage the customer&rsquo;s experience and steer it towards a positive experience</li><li> Always be 2 steps ahead of any customer claim or resistance to a proposal and address it in advance</li><li> Develop and acquire a strong laundry and dry-cleaning knowledge base in order to address customer claims with confidence and explain cases. This relaxes customers and increases their trust in our service</li><li> Continuously suggest methods to improve the customer service process</li><li> Develop empathy</li><li> Learn the company&rsquo;s Customer Service Principles and learn to balance a Principle-based approach to customer service with our Procedural based approach</li><li> Always maintain a lighthearted, professional but very friendly and personal tone on the phone</li><li> Pursue continuous learning in the fields of communication, customer service, and laundry</li><li> Pursue knowledge in personal matters of interest at least 1 hour a week on company time</li><li> Identify personal limitations and request help from peers and management when you need it</li></ul><div>
</div><div>
Requirements</div><ul><li> 2-4 years of experience in customer experience with a bachelor&rsquo;s degree.</li><li> Excellent English communication skills, written and spoken.</li></ul><div></div><div> 
Only Immediate joiners will be contacted.</div><div></div><div> 
Job Type: Full-time</div><div>
Work Location: Jabal Ali</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Customer Service Representative- The Finery

Al-Futtaim

Overview Of The Role The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies. You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes. What You Will Do <ul> <li>Customer Service & Complaint Handling <ul> <li>Engage with customers to provide a high level of service and assist with their needs.</li> <li>Address basic customer complaints and escalate issues as needed.</li> </ul> </li> <li>Visual Merchandising & Store Maintenance <ul> <li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li> <li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li> </ul> </li> <li>Stock Management & Inventory <ul> <li>Actively participate in receiving new shipments and restocking the store.</li> <li>Help manage inventory and ensure the store is fully stocked.</li> </ul> </li> <li>Sales Support (Upselling & Cross-selling) <ul> <li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li> <li>Stay updated on product information to make informed recommendations.</li> </ul> </li> <li>Cash Register Operation <ul> <li>Operate the cash register, process transactions, and follow company policies for handling payments.</li> <li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li> </ul> </li> </ul> Required Skills To Be Successful <ul> <li>Strong verbal communication skills.</li> <li>Exceptional customer service skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Ability to engage in upselling and cross-selling.</li> </ul> What Qualifies You For The Role <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> </ul> We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Customer Service Associate Retail M&S UAE

SAVE IN GOLD

Russian Female Sales Representative &amp; Account Manager (Gold Investment &ndash; Luxury Retail)Location: Dubai, UAE Company: Save in Gold Employment Type: Full-Time Industry: Precious Metals | FinTech | Luxury RetailAbout Save in GoldSave in Gold is a UAE-based company offering a secure and transparent way for customers to buy, sell, and invest in physical gold through our mobile app and premium retail experience. We combine modern FinTech solutions with the timeless value of gold.Role Overview:We are looking for a Russian female Sales Representative &amp; Account Manager to join our team in Dubai. The ideal candidate will represent our brand, support customers with gold investment services, and manage client accounts while delivering a high-end retail experience.Key Responsibilities:<ul><li>Greet customers and provide a professional, luxury-level experience.</li><li>Present and explain Save in Gold&rsquo;s products, services, and investment options.</li><li>Assist customers with account creation, app usage, and completing transactions.</li><li>Manage and grow a portfolio of clients as their dedicated Account Manager.</li><li>Build strong, long-term customer relationships.</li><li>Achieve sales targets and contribute to overall business growth.</li><li>Provide excellent after-sales support and handle customer inquiries.</li><li>Maintain the store&rsquo;s appearance, product displays, and stock accuracy.</li><li>Share customer feedback to support improvements and new features.</li></ul>Requirements:<ul><li>Female, Russian-speaking.</li><li>Russian &amp; English fluency.</li><li>Minimum 1 year of experience in sales, luxury retail, hospitality, or customer service.</li><li>Presentable, professional appearance suited for a luxury environment.</li><li>Strong communication and interpersonal skills.</li><li>Experience dealing with high-end or VIP clients is an advantage.</li></ul>What We Offer:<ul><li>Competitive salary + attractive sales commission.</li><li>Comprehensive product and sales training.</li><li>Career growth opportunities in retail, fintech, and gold investment.</li><li>Premium and supportive work environment in Dubai.</li></ul>How to Apply:Send your CV with a recent photo to: Marketing@saveingold.ae Please use the subject line: &ldquo;Russian Sales &amp; Account Manager &ndash; Dubai&rdquo;Job Types: Full-time, FresherPay: AED3,000.00 - AED5,000.00 per month

Female Sales Representative (Russian speaker)

High Invention Technology

Responsibilities:<ul><li>Ensure high levels of customer satisfaction through excellent sales service</li><li>Assess customers needs and provide assistance and information on product features</li><li>Follow and achieve department&rsquo;s sales goals on a monthly, quarterly and yearly basis</li><li>Maintain in-stock and presentable condition assigned areas</li><li>Remain knowledgeable on products offered and discuss available options</li><li>Cross sell products</li><li>Handle returns of merchandise</li><li>Team up with co-workers to ensure proper customer service</li><li>Build productive trust relationships with customers</li><li>Suggest ways to improve sales (e.g. planning marketing activities, changing the store&rsquo;s design)</li></ul>Requirements and skills:<ul><li>Proven work experience as a Retail Sales Associate, Sales Representative or similar role</li><li>Basic understanding of sales principles and customer service practices</li><li>Working knowledge of customer and market dynamics and requirements</li><li>Track record of over-achieving sales quota</li><li>Hands-on experience with POS transactions</li><li>Familiarity with inventory procedures</li><li>Solid communication and interpersonal skills</li><li>A friendly and energetic personality with customer service focus</li><li>Ability to perform under pressure and address complaints in a timely manner</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Sales Executive (Computer hardware & Accessories)

Explore 5152+ Retail customer service representative in Dubai this December. Find roles across top companies and apply now to boost your career.