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operation manager Jobs in Dubai United Arab Emirates

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retail operations manager

Confidential

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a results-driven
  <strong>
   Retail &amp; Operations Manager
  </strong>
  to oversee the end-to-end operations of retail outlets, drive sales, and ensure efficient business processes. The ideal candidate combines strong
  <strong>
   retail management, operational expertise, and business development skills
  </strong>
  to optimize performance and deliver excellent customer experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage daily retail operations across multiple outlets, ensuring smooth workflow and compliance with company standards.
  </li>
  <li>
   Develop and implement
   <strong>
    sales and operational strategies
   </strong>
   to achieve revenue targets and business growth.
  </li>
  <li>
   Monitor and analyze performance metrics, KPIs, and financial reports to make informed decisions.
  </li>
  <li>
   Lead, train, and mentor store teams, fostering a high-performance culture.
  </li>
  <li>
   Oversee inventory management, merchandising, and visual displays to maximize sales and efficiency.
  </li>
  <li>
   Coordinate with suppliers, vendors, and logistics partners to ensure timely stock availability.
  </li>
  <li>
   Identify opportunities for
   <strong>
    process improvements, cost optimization, and operational excellence
   </strong>
   .
  </li>
  <li>
   Ensure adherence to health, safety, and regulatory requirements.
  </li>
  <li>
   Build and maintain strong relationships with key clients, customers, and stakeholders
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Retail Management, or related field.
  </li>
  <li>
   Minimum 5&ndash;7 years&rsquo; experience in
   <strong>
    retail operations and business development
   </strong>
   , preferably managing multiple outlets.
  </li>
  <li>
   Strong leadership, organizational, and analytical skills.
  </li>
  <li>
   Excellent communication, negotiation, and interpersonal abilities.
  </li>
  <li>
   Proficient with retail software, POS systems, and operational reporting tools.
  </li>
  <li>
   Proven track record in achieving sales targets and operational KPIs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Strategic planning and execution
  </li>
  <li>
   Team leadership and development
  </li>
  <li>
   Operational efficiency and process optimization
  </li>
  <li>
   Customer-focused mindset
  </li>
  <li>
   Business development and revenue growth
  </li>
 </ul>
 <p>
 </p>
</div>


Retail Operations Manager

Rivoli Group

A leading retail group in Dubai is seeking an Assistant Manager to drive business development and operational excellence. Responsibilities include overseeing retail operations, managing staff, ensuring compliance, and coordinating marketing activities. The ideal candidate has 5-8 years of experience in retail operations, preferably in luxury or multi-brand environments, and possesses strong communication and problem-solving skills.

Regional Retail Operations Manager

Al-Futtaim

<div>
 <strong>
  Job Requisition ID:
 </strong>
 172101
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 <br/>
 <br/>
 <strong>
  Overview Of The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Retail Operations Manager is responsible for driving strategic retail initiatives and optimizing operational productivity to achieve outstanding revenue growth and exceptional customer service. The role entails providing leadership and guidance to showroom managers and overseeing the commercial development of the business by maintaining high professional retail standards across all showrooms. A strong focus is placed on maximizing sales and profitability, ensuring operational standards, managing people performance, leveraging market intelligence, controlling inventory, ensuring effective visual merchandising, optimizing store space, planning promotions, and facilitating store openings and closures. This position demands a blend of strategic oversight, people management, and execution of retail operations to realize both sales objectives and customer satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Do:
  <br/>
  <br/>
 </strong>
 Sales &amp; Profitability
 <br/>
 <br/>
 <ul>
  <li>
   Maximize sales productivity by driving KPIs such as Sales per Square Foot, Average Transaction Value (ATV), Conversion Rate, and Upselling.
  </li>
  <li>
   Analyze strengths and weaknesses per store using financial Profit &amp; Loss reports and provide corrective action plans.
  </li>
  <li>
   Deploy sales budgets with showrooms on a monthly basis and manage controllable operating costs within budgetary guidelines.
  </li>
  <li>
   Ensure showroom managers conduct effective communication sessions regarding sales targets and performance.
  </li>
  <li>
   Identify internal and external commercial opportunities within each showroom.
  </li>
  <li>
   Guide showroom managers on effective staff deployment on shop floors.
  </li>
  <li>
   Monitor and manage rosters, leaves, and store rotations to maximize store and staff productivity.
  </li>
  <li>
   Provide support with accurate replenishment plans and monitor stock allocator executions.
  </li>
  <li>
   Drive brand performance on a monthly basis in each location.
  </li>
  <li>
   Propose incentive schemes for frontline teams to motivate and boost sales.
   <br/>
   <br/>
  </li>
 </ul>
 Retail &amp; Operational Standards
 <br/>
 <br/>
 <ul>
  <li>
   Inculcate a culture of customer centricity within frontline and reporting teams.
  </li>
  <li>
   Ensure all stores exceed service levels expected by customers and enhance shopping experience.
  </li>
  <li>
   Implement and manage DSES Service Standards, aiming for consistently high scores across stores.
  </li>
  <li>
   Manage customer escalations ensuring customer satisfaction.
  </li>
  <li>
   Ensure adherence to brand visual merchandising standards across showrooms.
  </li>
  <li>
   Manage store operations, backend retail administration, and SOPs for operational efficiency.
  </li>
  <li>
   Ensure data capture and e-receipts targets are met at retail level.
  </li>
  <li>
   Ensure health and safety regulations are followed by showroom managers.
  </li>
  <li>
   Monitor housekeeping standards to maintain professional store image.
  </li>
  <li>
   Ensure stores submit petty cash statements and maintain a monthly maintenance tracker.
  </li>
  <li>
   Coordinate with FM corporate teams for repair and maintenance works.
  </li>
  <li>
   Plan and schedule regular R&amp;M jobs for store visits to complete pending repairs.
  </li>
  <li>
   Formulate and implement strategies for optimizing sales and customer service through initiatives like staff uniforms, in-store music, and fragrances.
  </li>
  <li>
   Ensure strict adherence to SOPs for audit reports.
  </li>
  <li>
   Conduct quarterly retail operations checks.
   <br/>
   <br/>
  </li>
 </ul>
 People &amp; Performance Management
 <br/>
 <br/>
 <ul>
  <li>
   Develop retail skills within the team by direction, coaching, and support to achieve targets.
  </li>
  <li>
   Motivate and inspire collaborative, high-performing teams.
  </li>
  <li>
   Optimize MPC planning for sales and operational efficiency within the budget.
  </li>
  <li>
   Collaborate with HRBP for selection and recruitment of diverse talent.
  </li>
  <li>
   Identify training needs and plan annual training calendar in coordination with L&amp;D, HRBP, and BMs.
  </li>
  <li>
   Ensure selling, customer service, and brand trainings are conducted regularly.
  </li>
  <li>
   Manage frontline team performance with mentoring and coaching for commercial understanding.
  </li>
  <li>
   Ensure showroom managers understand their performance and accountabilities.
  </li>
  <li>
   Conduct regular meetings and coaching to enhance team performance.
  </li>
  <li>
   Share and seek feedback from teams for growth plans and management expectations.
  </li>
  <li>
   Plan team activities to boost motivation and teamwork.
  </li>
  <li>
   Formulate a succession plan with management for talent pipeline.
  </li>
  <li>
   Conduct regular performance management of store teams.
   <br/>
   <br/>
  </li>
 </ul>
 Market Intelligence &amp; Communication
 <br/>
 <br/>
 <ul>
  <li>
   Provide management with market insight on competition, sales, footprint, and expansions.
  </li>
  <li>
   Liaise with brand managers for implementation of brand strategies at showrooms.
  </li>
  <li>
   Ensure relevant management information is communicated to regional showroom managers.
  </li>
  <li>
   Conduct operational meetings and showroom visits monthly.
  </li>
  <li>
   Ensure showroom managers conduct regular communication meetings with their teams.
  </li>
  <li>
   Coordinate with marketing, finance, logistics, store development, and services for effective operations.
   <br/>
   <br/>
  </li>
 </ul>
 Stock Management &amp; Inventory Control
 <br/>
 <br/>
 <ul>
  <li>
   Monitor and control store inventory ensuring regular brand inventories.
  </li>
  <li>
   Maximize stock replenishments through proactive showroom and brand manager relationships.
  </li>
  <li>
   Display and highlight slow-moving stocks and manage stock security SOPs.
  </li>
  <li>
   Ensure zero pilferage in annual inventory audits and control shop floor ageing stocks.
   <br/>
   <br/>
  </li>
 </ul>
 Visual Merchandising
 <br/>
 <br/>
 <ul>
  <li>
   Oversee and ensure implementation of brand visual merchandising standards.
  </li>
  <li>
   Implement visual graphics and key merchandise highlights for incremental sales.
  </li>
  <li>
   Monitor seasonal VM plans with budget control.
   <br/>
   <br/>
  </li>
 </ul>
 Store Space Optimization
 <br/>
 <br/>
 <ul>
  <li>
   Agree on brand mix and space allocation within showrooms to maximize ROI.
  </li>
  <li>
   Plan space optimization using brand contribution and retail density reports.
  </li>
  <li>
   Review store layouts to maximize sales.
  </li>
  <li>
   Provide guidance and support during setup and merchandising of new showrooms.
   <br/>
   <br/>
  </li>
 </ul>
 Retail Store Promotions
 <br/>
 <br/>
 <ul>
  <li>
   Plan retail marketing calendar and seasonal promotions with marketing team.
  </li>
  <li>
   Manage annual sale events with marketing and BM teams.
  </li>
  <li>
   Ensure promotions and campaigns are implemented across all locations.
  </li>
  <li>
   Ensure store teams understand promotion mechanics.
  </li>
  <li>
   Secure ED permits for promotional rollout.
  </li>
  <li>
   Partner with banks, government bodies, and companies for promotions.
   <br/>
   <br/>
  </li>
 </ul>
 Retail Store Opening, New Projects and Closures
 <br/>
 <br/>
 <ul>
  <li>
   Prepare IAN documents for Capex approval and ensure timely completion of store projects.
  </li>
  <li>
   Liaise with related teams for store openings and closures.
  </li>
  <li>
   Monitor project expenses to stay within Capex budget.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Projects
 <br/>
 <br/>
 <ul>
  <li>
   Manage additional projects such as mega sales, concession store management, CRM implementation, and brand displays according to standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leadership and team management skills with ability to inspire performance.
  </li>
  <li>
   Strategic planning and execution capabilities in retail operations.
  </li>
  <li>
   Strong communication and interpersonal skills for effective stakeholder management.
  </li>
  <li>
   Proficiency in data analysis and use of KPIs for driving sales and performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Qualifies You For The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Retail Management, or a related field.
  </li>
  <li>
   Minimum of 5-7 years of experience in retail operations management with experience in team leadership.
  </li>
  <li>
   Proven track record of achieving sales objectives and optimizing operational efficiency in a retail setting.
  </li>
  <li>
   Strong analytical and strategic planning skills with proficiency in financial performance management.
   <br/>
   <br/>
  </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 <br/>
 <br/>
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 <strong>
  why
 </strong>
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 <br/>
 <br/>
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>


Retail Operations Manager - Watches & Jewelry | Retail | Al Futtaim Watches & Jewelry | UAE

PTC company

<p><b>Overview</b><br/>We are seeking a dynamic and highly organized Operations Manager to lead and optimize daily business functions across our retail locations. This energetic role requires a proactive leader who thrives in fast-paced environments, driving operational excellence, team performance, and customer satisfaction. As an Operations Manager, you will oversee store operations, manage staff, and ensure seamless execution of sales strategies, inventory control, and administrative processes. Your leadership will empower teams to deliver exceptional service while maintaining efficient store management practices. This position offers an exciting opportunity to influence business growth and operational success through strategic management and team development.</p><p><b>Duties</b></p><ul><li>Lead daily store operations, ensuring smooth workflow from opening to closing procedures</li><li>Supervise and motivate staff through effective training, coaching, and performance management</li><li>Oversee employee orientation, interviewing, recruiting efforts, and onboarding processes to build strong teams</li><li>Manage inventory control, stock replenishment, merchandising, and purchasing to maximize sales opportunities</li><li>Handle payroll processing, bookkeeping tasks, cash handling, and POS (Point of Sale) system management with accuracy</li><li>Implement pricing strategies and sales promotions aligned with marketing initiatives to boost retail sales</li><li>Maintain excellent customer service standards by resolving issues promptly and ensuring positive shopping experiences</li><li>Conduct shift management by assigning tasks efficiently and monitoring staff coverage during peak hours</li><li>Oversee store budgeting, sales management, and retail math calculations to meet financial targets</li><li>Ensure compliance with health and safety regulations as well as company policies</li><li>Develop marketing plans to attract new customers and retain existing ones through community engagement and promotional activities</li><li>Supervise cashiering duties including phone etiquette, cashier training, and cash handling procedures</li><li>Manage administrative responsibilities such as scheduling, organizational planning, and reporting</li></ul><p><b>Experience</b></p><ul><li>Proven management experience in retail or grocery store environments with a focus on store management or assistant manager roles</li><li>Demonstrated success in supervising teams with strong leadership skills in a fast-paced setting</li><li>Extensive experience in retail sales management, inventory control, merchandising, and pricing strategies</li><li>Skilled in negotiation, employee orientation, interviewing techniques, recruiting processes, and training &amp; development initiatives</li><li>Proficiency with POS systems, payroll processing software, bookkeeping tools, and retail math calculations</li><li>Bilingual or multilingual abilities are highly desirable for effective communication with diverse customer bases and team members</li><li>Strong organizational skills combined with excellent communication abilities to foster team collaboration and customer engagement</li><li>Experience in managing budgets, marketing campaigns, stock stocking procedures, wireless sales (if applicable), and store operations logistics</li><li><b>Preferably Minimum 10 Years in UAE.</b></li></ul><p>Join us as an Operations Manager to lead a vibrant team dedicated to delivering outstanding retail experiences! Your strategic vision combined with hands-on leadership will be instrumental in driving our store&rsquo;s success while fostering a positive environment for both employees and customers.</p><p><b>THANKYOU</b></p><p><i>PORTSAEED TRANSPORT &amp; BUILDING CONTRACTING CO. (LLC) AL QUSAIS, AL QUSAIS INDUSTRIAL AREA-1, DUBAI (UAE)</i></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Nationality</li></ul><p>Experience:</p><ul><li>Operations management: 10 years (Required)</li></ul>

Operation Manager

adidas

<p></p><div><div><div><div><div><div><div><div><p>PURPOSE &amp; OVERALL RELEVANCE FOR THE ORGANIZATION:</p></div>
<div>
To ensure the delivery of sustainable and profitable retail growth in UAE by meeting or exceeding agreed net sales and profitability targets. While coaching, managing and inspiring field teams to meet commercial goals.</div><br>
<div></div>
<div><p>
KEY RESPONSIBILITIES:</p></div>
<ul>
<li>Inspirationally lead retail stores to a world class position by focusing on the 5 P&rsquo;s: People, Product, Premises, Processes and Profit.</li>
<li>Ensure a leading shopping experience and continuously maximise sales and profitability from the store portfolio, in conjunction with key stakeholders.</li>
<li>Manage and control operational expenses (OPEX) in line with the retail budget.</li>
<li>Make recommendations to the Snr. Manager Retail Operations on commercial opportunities at Market level, setting up best practice and benchmarking for success.</li>
<li>Effectively complete store visits to develop and follow up on practical and achievable action plans.</li>
<li>To lead the recruitment, on boarding, training and development efforts in his/her stores, actively managing the succession planning process and ensuring all HR policies and procedures are adhered to.</li>
<li>Supporting the Snr Manager Retail Operations with peer group to deliver a world class retail business and maximise brand equity.</li>
<li>Continuous improvement through developing and executing local retail relevant and specific processes in close cooperation with the support functions.</li>
<li>Create and drive a high performance culture across the Market by setting clear expectations and targets analysing stores&rsquo; performance, holding Store Managers accountable and giving appropriate and prompt feedback.</li>
<li>Adhere to Global standards for all retail marketing, visual merchandising, SHINE and other store related activities, and monitor/evaluate established processes to guarantee stores&rsquo; full compliance.</li>
</ul><ul><li>To work closely with HR, VM, Retail Marketing and B&amp;M to ensure optimal service to the stores enabling store managers to operate smoothly and efficiently.</li>
<li>Implementing, driving and ensuring compliance with agreed Global Retail CoE processes and standards for field and RBO operations, while taking Market requirements into account.</li>
<li>Measure and monitor progress and performance across the various KPI&rsquo;s and reporting thereof to Senior Manager Retail operations and relevant support functions.</li></ul><br>
<div></div>
<div><p>
KEY RELATIONSHIPS:</p></div>
<ul>
<li>Customers</li>
<li>Snr Manager Retail Operations</li>
<li>UAE DTC team including:
<ul><li>Buying and Merchandising, Retail Operations, Real Estate, Sales Academy and Store Development</li>
</ul></li></ul><ul><li>Finance Team</li>
<li>Retail HR Manager</li>
<li>Brand team</li></ul><br>
<div></div>
<div><p>
KNOWLEDGE, SKILLS AND ABILITIES:</p></div>
<ul>
<li>Strong leadership skills, with a minimum of 4 years&rsquo; experience of leading multi store retail teams.</li>
<li>Excellent communication skills including impactful presentation skills, influencing and negotiating and change management.</li>
<li>Advanced numeracy and literacy, with good IT skills (Word, Outlook, Excel, PowerPoint) and use of Retail systems.</li>
<li>Geographical mobility within UAE.</li>
<li>Fluency in English. Local language advantage.</li></ul><br>
<div></div>
<div><p>
REQUISITE EDUCATION AND EXPERIENCE/MINIMUM QUALIFICATIONS:</p></div>
<ul>
<li>University degree in business (ideally with marketing and sales focus) or equivalent relevant experience.</li>
<li>Minimum of 5 years&rsquo; experience in the retail and trade marketing Industry, ideally in apparel/fashion/shoes or FMCG, with an operational background.</li>
<li>UAE driving license is a must.</li>
</ul>
</div></div></div></div></div><div><div><div><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE&rsquo;S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><p>
</p><ul><p>COURAGE: Speak up when you see an opportunity; step up when you see a need..</p>
<p>OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.</p>
<p>INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.</p>
<p>TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.</p>
<p>INTEGRITY: Play by the rules. Hold yourself and others accountable to our company&rsquo;s standards.</p>
<p>RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.</p></ul></div><br>
<p></p>
</div></div><div><div><div><div><br>
<b>AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
</b><br>
<br>
<b>&ndash; CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU &ndash;
</b><br>
<br>
<b>BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.</b><br>
<b>
</b></div></div></div></div></div><div><div><div><div><div><div>JOB TITLE:
<div>District Manager UAE
</div></div></div></div></div></div><div><div><div><div>BRAND:
</div></div></div></div><div></div><div><div><div><div>LOCATION:
<div>Dubai
</div></div></div></div></div><div><div><div><div>TEAM:
<div>Retail
</div></div></div></div></div><div><div><div><div>STATE:
<div>Duba
</div></div></div></div></div><div><div><div><div>COUNTRY/REGION:
<div>AE
</div></div></div></div></div><div><div><div><div>CONTRACT TYPE:
<div>Full time
</div></div></div></div></div><div><div><div><div>NUMBER:
<div>536001
</div></div></div></div></div><div><div><div><div>DATE:
<div>Nov 13, 2025</div></div></div></div></div></div></div>

District Manager UAE

Apparel Group

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Objective:
  <br/>
  <br/>
 </strong>
 This position is responsible for driving revenue growth by implementing retail SOPs, enhancing customer experience, and ensuring operational excellence across stores. It also oversees staffing, training, and team performance while representing the brand through effective leadership and service standards.
 <br/>
 <br/>
 <strong>
  Key Responsibility:
  <br/>
  <br/>
 </strong>
 Sales and profitability:
 <br/>
 <br/>
 <ul>
  <li>
   Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage
  </li>
  <li>
   Set store sales target to maximize the sales and profitability
  </li>
  <li>
   Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources
  </li>
  <li>
   Effective management of the operational costs, reduction in operational costs by automation
  </li>
  <li>
   Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees
  </li>
  <li>
   Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times
  </li>
  <li>
   Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements
  </li>
  <li>
   Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation
  </li>
  <li>
   Interpret and make decision on operations and visual standards based on store and client&rsquo;s needs
   <br/>
   <br/>
  </li>
 </ul>
 Employee development:
 <br/>
 <br/>
 <ul>
  <li>
   Identify store training and development needs in conjunction with the Brand General Manager and training department
  </li>
  <li>
   Formulate a succession plan, in conjunction with the Brand General Manager
  </li>
  <li>
   Set KPI&rsquo;s and KRA&rsquo;s for direct subordinates and conduct performance appraisal and feedback
  </li>
  <li>
   Involve in the selection and recruitment of the operational staff, when required
  </li>
  <li>
   Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives
   <br/>
   <br/>
  </li>
 </ul>
 Communication:
 <br/>
 <br/>
 <ul>
  <li>
   Conduct regional sales and operations meetings on regular basis
  </li>
  <li>
   Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance
  </li>
  <li>
   Ensure brand participation in loyalty program &lsquo;Club Apparel&rsquo;
  </li>
  <li>
   Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas
   <br/>
   <br/>
  </li>
 </ul>
 Stock Management:
 <br/>
 <br/>
 <ul>
  <li>
   Monitor store inventory in consultation with Brand General Manager and Brand Managers
  </li>
  <li>
   Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales
  </li>
  <li>
   Monitor slow-moving and outdated stock, in consultation with Brand Managers
  </li>
  <li>
   Ensure stock security measures are effectively managed by Store Managers
   <br/>
   <br/>
  </li>
 </ul>
 Store design and projects Management:
 <br/>
 <br/>
 <ul>
  <li>
   Involve in the design and layout process of the new store projects.
  </li>
  <li>
   Design a "New Store Schedule' prior to commencement of design process.
  </li>
  <li>
   Provide guidance to concept Architect during the design and implementation process.
  </li>
  <li>
   Conduct regular Project update meetings with the Projects team.
  </li>
  <li>
   Provide guidance and support to territory during set-up and merchandising phase.
   <br/>
   <br/>
  </li>
 </ul>
 Miscellaneous:
 <br/>
 <br/>
 <ul>
  <li>
   Ensure enhanced brand visibility and provide inputs for marketing and brand awareness.
  </li>
  <li>
   Handling legal responsibilities related to store management/store opening/planning.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6&ndash;8 years of progressive experience in retail operations or business management, with at least 3 years in a managerial role.
  </li>
  <li>
   Proven experience in managing large retail teams and driving sales across multiple store formats.
  </li>
  <li>
   Strong understanding of retail KPIs, customer experience, team leadership, and operational efficiency.
  </li>
  <li>
   Bachelor's degree in Business Administration, Retail Management, or a related field.
  </li>
 </ul>
</div>


Manager - Retail Operations

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