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retail operations manager

Al Khayyat Investments (AKI)

<div>
 
 
 Position Title:
 
 Fashion Retail Operations Manager
 
 
 
 Location:
 
 Riyadh, Kingdom of Saudi Arabia
 
 
 
 Reports to:
 
 Senior Brand Manager &ndash; Dubai Office
 
 
 
 Business Unit/Department:
 
 AKI Fashion
 
 
 
 
 
 
 JOB OVERVIEW:
 
 The Fashion Retail Operations Manager will be responsible for overseeing and managing the day-to-day operations of fashion retail stores in Saudi Arabia, including
 
 Petit Bateau
 
 (Riyadh &amp; Jeddah)
 
 
 and
 
 Nanan
 
 (Riyadh). The role is crucial in ensuring efficient store performance, exceptional customer experience, adherence to brand standards, and achievement of business targets. The position reports directly to the Senior Brand Manager based in Dubai and serves as the company&rsquo;s representative in the local Saudi market, ensuring alignment with regional strategies and upholding brand standards across all store operations.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 <ul>
 <li>
 Lead and manage daily store operations across all assigned locations in Saudi Arabia.
 </li>
 <li>
 Drive sales performance and ensure stores consistently meet or exceed KPIs and profitability targets.
 </li>
 <li>
 Uphold exceptional standards in customer service, visual merchandising, and the overall in-store experience.
 </li>
 <li>
 Monitor inventory levels, manage stock control processes, and coordinate with the supply chain team to ensure timely replenishment.
 </li>
 <li>
 Conduct daily store visits to assess performance, ensure compliance with company policies, and identify operational challenges.
 </li>
 <li>
 Train, mentor, and support store managers and in-store teams to drive high performance, engagement, and continuous improvement.
 </li>
 <li>
 Create and maintain a positive work environment built on trust, respect, and fairness.
 </li>
 <li>
 Collaborate closely with the Senior Brand Manager to implement retail strategies and business development plans.
 </li>
 <li>
 Coordinate with cross-functional departments, including marketing, merch planner, and logistics, to ensure seamless operational execution.
 </li>
 <li>
 Manage recruitment, workforce planning, scheduling, and team development in line with company policies and local labor laws.
 </li>
 <li>
 Lead the operational setup of new store openings, seasonal promotions, and key retail initiatives.
 </li>
 <li>
 Prepare and present regular performance and operational reports to the Dubai-based leadership team.
 </li>
 </ul>
 
 
 
 
 EX
 
 PERIENCE &amp; QUALIFICATION:
 
 
 <ul>
 <li>
 Minimum of 1 year experience in fashion retail operations role, overseeing multiple stores.
 </li>
 <li>
 Proven leadership and team management skills.
 </li>
 <li>
 Strong knowledge of retail KPIs, store operations, and customer engagement strategies.
 </li>
 <li>
 High school diploma required; additional education in business, fashion retail, or management is a plus.
 </li>
 <li>
 Proficiency in MS Office and retail POS systems.
 </li>
 <li>
 Excellent communication skills in English and Arabic.
 </li>
 </ul>
 
 
 
 
 
 SKILLS, KNOWLEDGE &amp; ABILITIES:
 
 
 
 
 Role-Specific Skills:
 
 
 <ul>
 <li>
 
 Retail Operations Expertise:
 
 Strong knowledge of fashion retail store management, inventory control, merchandising, and customer service excellence.
 </li>
 <li>
 
 Sales &amp; KPI Management:
 
 Ability to analyze sales data and operational KPIs to drive business growth and profitability.
 </li>
 <li>
 
 Team Leadership:
 
 Proven experience recruiting, training, mentoring, and managing retail teams across multiple locations.
 </li>
 <li>
 
 Communication:
 
 Fluent in English and Arabic with excellent verbal and written communication skills to interact with staff and senior management.
 </li>
 <li>
 
 Customer Focus:
 
 Dedicated to delivering exceptional customer experience aligned with brand standards.
 </li>
 <li>
 
 Market Awareness:
 
 Deep understanding of the Saudi retail market, consumer behaviors, and local cultural nuances.
 </li>
 <li>
 
 Tech Savvy:
 
 Proficient with Microsoft Office Suite, retail POS systems, and virtual communication platforms.
 </li>
 </ul>
 
 
 Generic Skills:
 
 
 <ul>
 <li>
 
 Problem Solving:
 
 Strong analytical and critical thinking skills to identify issues and implement effective solutions.
 </li>
 <li>
 
 Time Management:
 
 Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
 </li>
 <li>
 
 Adaptability:
 
 Flexible and open to change, able to adjust strategies based on evolving business needs.
 </li>
 <li>
 
 Interpersonal Skills:
 
 Builds and maintains positive working relationships across teams and departments.
 </li>
 <li>
 
 Decision Making:
 
 Confident in making informed decisions quickly and effectively under pressure.
 </li>
 <li>
 
 Organizational Skills:
 
 Excellent at managing multiple projects and stores simultaneously with attention to detail.
 </li>
 <li>
 
 Integrity &amp; Professionalism:
 
 Maintains confidentiality and upholds company values and ethical standards.
 </li>
 <li>
 
 Collaboration:
 
 Works well within cross-functional teams to achieve shared goals.
 </li>
 </ul>
 
 
 
 
 
 FINANCIALS &amp; DECISION-MAKING AUTHORITY:
 
 
 <ul>
 <li>
 
 Budget Management:
 
 Responsible for monitoring and controlling operational budgets for assigned stores, including expenses related to staffing, inventory, and store maintenance.
 </li>
 <li>
 
 Cost Control:
 
 Authority to approve day-to-day operational expenses within predefined limits and recommend cost-saving initiatives to improve profitability.
 </li>
 <li>
 
 Sales Target Accountability:
 
 Accountable for achieving sales targets and ensuring financial performance aligns with company goals.
 </li>
 <li>
 
 Inventory Oversight:
 
 Authority to manage stock levels, approve stock transfers, and collaborate with supply chain teams to minimize shrinkage and stockouts.
 </li>
 <li>
 
 Hiring Decisions:
 
 Authorized to participate in recruitment, selection, and onboarding of store-level staff in coordination with Senior Brand Manager.
 </li>
 <li>
 
 Vendor Coordination:
 
 Limited authority to liaise with local vendors and service providers for store operations within approved budgets.
 </li>
 <li>
 
 Reporting:
 
 Required to provide regular financial and operational reports to the Senior Brand Manager to support strategic decision-making.
 </li>
 </ul>
 
 
 
 
 
 REPORTING STAFF:
 
 
 <ul>
 <li>
 Store Managers (Riyadh, Jeddah &ndash; Petit Bateau and Riyadh &ndash; Nanan stores)
 </li>
 <li>
 Assistant Store Managers
 </li>
 </ul>
 
 
</div>

Operations Manager [Fashion Retail - KSA]

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Deputy Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Deputy Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
 
 
 
</div>

Deputy Store Manager

Rawaj - Human Capital Management

<div>Leverage your abilities and join the dynamic team of a leading company operating in the retail and multi-branch sector across Saudi Arabia.
The Branches Manager is responsible for overseeing the operations and performance of all company branches. This role ensures consistent service delivery, operational efficiency, staff management, and the achievement of sales and profitability targets. The Branches Manager will lead branch managers, enforce company policies, and maintain brand standards across all locations.<h3 class="jobSectionHeader">
Key Accountabilities</h3>
The position involves:<ul><li>
Supervising daily operations across all branches to ensure compliance with company policies, procedures, and quality standards.</li><li>
Setting performance goals for branches and monitoring KPIs (sales targets, customer satisfaction, and cost control).</li><li>
Conducting regular branch visits, audits, and performance evaluations.</li><li>
Hiring, training, mentoring, and managing branch managers, ensuring effective leadership and team development.</li><li>
Developing and implementing business strategies to increase branch productivity and profitability.</li><li>
Resolving operational issues and ensuring customer complaints are addressed promptly and professionally.</li><li>
Monitoring inventory levels and procurement practices to ensure optimal stock availability.</li><li>
Coordinating with HR, Marketing, Finance, and other departments for cross-functional support.</li><li>
Preparing regular reports on branch performance and suggesting improvements to senior management.</li><li>
Leading the launch of new branches, ensuring smooth openings and integration into operations.</li></ul><h3 class="jobSectionHeader">
Knowledge, Skills, and Experience</h3>
We are looking for:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>
5&ndash;7 years of experience in multi-branch operations or retail management.</li><li>
Proven leadership, decision-making, and problem-solving skills.</li><li>
Strong understanding of customer service, operational processes, and financial principles.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Ability to travel frequently between branches.</li><li>
Proficiency in MS Office and branch management systems (POS, ERP).</li></ul></div>

Branch Operation Manager-F&B | Saudi Arabia

Confidential

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 The Retail Operations Coordinator is responsible for executing daily operational activities across branch locations, ensuring retail setups and vending machines are operating smoothly. This includes conducting site visits, performing quality checks, supporting promotions, maintaining brand standards, and gathering customer insights. This role is key to optimizing performance, driving customer satisfaction, and supporting expansion.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 1.Branch Visits &amp; Field Operations
 
 
 - Conduct regular visits to branch locations to audit retail setups (vending machines, shelves, kiosks, displays).
 
 
 - Ensure all machines are functional, clean, and fully stocked.
 
 
 - Monitor customer behavior, collect feedback, and report findings.
 
 
 - Train staff or partners on product knowledge and vending protocols (if needed).
 
 
 - Capture photos/videos for quality assurance and marketing support.
 
 
 
 
 
 2. Retail Execution &amp; Standards
 
 
 - Ensure that visual merchandising and branding meet company guidelines.
 
 
 - Assist in launching new product placements or seasonal promotions.
 
 
 - Coordinate signage, promotional materials, and pricing updates.
 
 
 
 
 
 3. Operational Support
 
 
 - Receive and inspect incoming products at branch locations to ensure quantity and quality match delivery documentation.
 
 
 - Report maintenance needs, low stock alerts, and technical issues to the operations or service team.
 
 
 - Support inventory reconciliation and stock movement from warehouse to site.
 
 
 - Collaborate with logistics and warehouse teams for stock replenishment planning.
 
 
 
 
 
 4. Performance Monitoring
 
 
 - Track sales performance of vending units or branch locations.
 
 
 - Identify underperforming areas and suggest improvement actions.
 
 
 - Compile weekly field reports with insights and action points.
 
 
 
 
 
 5. Expansion &amp; Setup Support
 
 
 - Assist in onboarding new branch locations.
 
 
 - Coordinate initial setup and merchandising of new vending points.
 
 
 - Support pilot programs and testing of new retail concepts or technologies.
 
 
 
 
 
 6. Profitability &amp; Sales Growth
 
 
 - Analyze product sales data to identify best-selling and underperforming items.
 
 
 - Work with sales and marketing to implement sales-boosting strategies.
 
 
 - Identify upselling and cross-selling opportunities at branch locations.
 
 
 - Recommend pricing adjustments or bundling strategies to maximize profits.
 
 
 - Monitor market trends and competitor activity to suggest new product offerings.
 
 
 - Support loyalty and promotional campaigns to enhance customer retention.
 
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 - Diploma or Bachelor&rsquo;s degree in Business, Retail Management, Marketing, or related field.
 
 
 - Minimum 2 years of experience in retail operations, field supervision, or FMCG.
 
 
 - Strong organizational and time management skills.
 
 
 - Ability to travel frequently across branches.
 
 
 - Proficiency in Microsoft Office (especially Excel, Outlook).
 
 
 - Strong communication and interpersonal skills.
 
 
 - Self-driven and solution-oriented.
 
</div>

Retail Coordinator

DOLCE&GABBANA

<div>
 
 
 Scope Of The Position
 
 
 <ul>
 <li>
 Achieve store sales budget
 </li>
 <li>
 Lead and support all activities to achieve store business objectives, demonstrating an excellent client experience
 </li>
 <li>
 Perform with high integrity in company compliance with Corporate departments
 </li>
 <li>
 Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability and compliance with company&rsquo;s procedures within a store facility
 </li>
 <li>
 Be a role model ensuring the highest level of client service
 </li>
 <li>
 Represent the brand as an ambassador by promoting its&rsquo;s values and ambitions within the market place
 </li>
 <li>
 Key Holder
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
 </li>
 <li>
 Prepare and analyze monthly store performance, reporting current business trends to cover every aspect of the business, as well as competitor performance, to ensure a business increase
 </li>
 <li>
 Analyze store KPIs and identify strategies to ensure performance standards are met
 </li>
 <li>
 Develop and implement business action plans in order to enhance sales for each product category and client tier segment
 </li>
 <li>
 Achieve the monthly target by utilizing a top client strategy to retain and develop high potential clients
 </li>
 <li>
 Handle and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches
 </li>
 <li>
 Participate to the Corporate review process for the Sale Staff
 </li>
 <li>
 Arrange and conduct monthly coaching sessions with the Sale Staff to review performance and provide constructive, timely feedback
 </li>
 <li>
 Grow the managerial competencies of Sales Manager role providing monthly coaching sessions to review performance and provide constructive, timely feedback
 </li>
 <li>
 Identify and create action plans, build development plans for all employees
 </li>
 <li>
 facilitate the collaboration between the store and the Corporate departments in order to meet all DG policies and procedures
 </li>
 <li>
 Motivate and challenge the Staff of FoH and BoH to provide the highest level of client service
 </li>
 <li>
 Maintain full organization of company assets, for both the BoH and FoH guidelines where multiple ASM exist each of them has direct responsibility over specific business lines and hierarchical report of a portion of the team
 </li>
 <li>
 Collaborate to the definition of accurate schedules and leadership zoning, by analyzing the traffic trends and the peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
 </li>
 <li>
 Participate or, if requested, lead daily store meetings to communicate current business trends, relevant updates and motivate people
 </li>
 <li>
 Demonstrate sales leadership by playing an active role on the shop floor through client engagement and promote brand awareness
 </li>
 <li>
 Monitor and execute monthly CRM database reporting in order to:
 </li>
 <li>
 assist in the execution of company CRM initiatives
 </li>
 <li>
 capture meaningful clients&rsquo; data to build actions to develop opportunities with loyal and potential clients
 </li>
 <li>
 Train and develop the store Staff to ensure people are fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product knowledge support
 </li>
 <li>
 Participates in attracting, recruiting, and retaining a high performing team
 </li>
 <li>
 Ensure a consistent and branded onboarding experience for all new joiners
 </li>
 <li>
 Assist with the monitoring of store expenses, and maintenance of the store operating budget, while aiming to reduce overall cost
 </li>
 <li>
 Oversee the processing of daily incoming and outbound merchandise requests, shipments, logs of alterations, transfers, outside repairs, consignments, &hellip;
 </li>
 <li>
 Manage implementation and execution of all company initiatives within the store
 </li>
 <li>
 Support and maintain Visual Merchandising standards
 </li>
 <li>
 Oversee the inventory control
 </li>
 <li>
 Perform other duties as directed
 </li>
 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 Luxury Retail
 </li>
 <li>
 Retail Management
 </li>
 <li>
 Retail operations
 </li>
 <li>
 Experience in managing large teams
 </li>
 <li>
 Strong people skills
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Clienteling
 </li>
 </ul>
 
 
</div>

Store Manager

NICE ONE

<div>Are you a dynamic leader with a passion for retail excellence and customer satisfaction? We invite you to join our growing team in Madinah as a Store Manager. In this critical role, you will drive store performance, develop your team, and ensure a world-class experience for every customer.
<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Store Operations, Team Leadership &amp; Customer Experience in Madinah</h2><ul>
<li>Lead daily store operations, ensuring effective merchandising, inventory management, and adherence to company standards.</li>
<li>Recruit, train, and motivate a high-performing team while fostering a collaborative, inclusive, and goal-oriented environment.</li>
<li>Develop and implement strategies to increase sales, achieve profitability targets, and expand the customer base.</li>
<li>Deliver excellent customer service and resolve customer inquiries or complaints to ensure overall satisfaction.</li>
<li>Monitor store performance metrics, analyze sales data, and generate regular reports for management review.</li>
<li>Ensure compliance with health, safety, and regulatory requirements relevant to retail operations in Madinah.</li>
<li>Oversee cash management, merchandising, stock levels, and store presentation to maximize operational efficiency.</li>
<li>Collaborate with marketing and supply chain teams to coordinate local campaigns and product launches.</li>
</ul><h3 class="jobSectionHeader">Qualifications &amp; Skills &ndash; Retail Management, Communication &amp; Leadership</h3><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Retail Management, or a related field.</li>
<li>3&ndash;5 years of proven experience in retail management, preferably as a Store Manager or Assistant Manager.</li>
<li>Excellent leadership skills with the ability to motivate, develop, and manage diverse teams.</li>
<li>Strong problem-solving, decision-making, and conflict resolution abilities.</li>
<li>Effective communication skills in both Arabic and English (written and verbal).</li>
<li>Strong organizational skills, attention to detail, and proficiency in Microsoft Office and POS/ERP systems.</li>
<li>Customer-focused mindset with a drive for excellence and innovation.</li>
<li>Willingness to work flexible hours, including weekends and holidays, as required.</li>
</ul><h4 class="jobSectionHeader">Core Attributes &ndash; Commercial Acumen, Adaptability &amp; Teamwork in Store Management</h4><ul>
<li>Proven ability to achieve sales targets and deliver results in a dynamic retail environment.</li>
<li>Adaptable, energetic, and resilient team player ready to lead by example.</li>
<li>Strong sense of ownership, accountability, and commitment to continuous improvement.</li>
<li>Value-driven approach that prioritizes inclusivity, fairness, and integrity in all actions.</li>
</ul><h5 class="jobSectionHeader">Career Development &ndash; Grow as a Retail Leader in Madinah</h5><ul>
<li>Access to ongoing training and professional development to support your growth.</li>
<li>Opportunities to lead new initiatives, manage high-visibility projects, and advance within the company.</li>
<li>Competitive compensation and recognition for outstanding performance and leadership.</li>
<li>Supportive company culture that values diversity and your unique contributions.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Elevate Your Store Manager Career in Madinah</h6>
Ready to shape the customer experience and store success in Madinah? Submit your resume and a brief cover letter via our online application portal. Highlight your achievements in retail management, your passion for team leadership, and your vision for delivering retail excellence. We look forward to seeing how you will make a difference as our next Store Manager in Madinah!</div>

مدير معرض - مدينة المنورة I Store Manager - Mdinah

Apparel Group

<div>
 
 Job Description
 
 
 
 Position Objective:
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility:
 
 
 
 
 Sales and Customer Focus:
 
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration:
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation and Management:
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management:
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security:
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables:
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager

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