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adidas

<div>
 <p>
  <strong>
   Senior Specialist - Digital Operations &amp; RFID
  </strong>
 </p>
 <p>
  <em>
   Area: Retail Emerging Markets
  </em>
 </p>
 <p>
  <em>
   Department: Retail Operations &amp; Consumer Excellence EM
  </em>
 </p>
 <p>
  <em>
   Reporting to: Manager RFID &amp; Digital Retail EM
  </em>
 </p>
 <p>
  <em>
   Location: Dubai, UAE
  </em>
 </p>
 <p>
  <em>
   GSMS Grade: P1
  </em>
 </p>
 <p>
 </p>
 <p>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Purpose &amp; Overall Relevance for the Organization
  </strong>
 </p>
 <p>
  <em>
   The
  </em>
  <strong>
   <em>
    Digital Operations &amp; RFID Senior Specialist
   </em>
  </strong>
  <em>
   is responsible for driving the successful implementation of RFID technology across EM Retail, ensuring alignment with adidas Group policies and EM Digital Retail standards. The role focuses on maximizing profitability by preparing, deploying, and supporting RFID tools in stores, while coordinating RFID-related action plans. Additionally, this position oversees the rollout of key retail initiatives, ensuring seamless integration and adherence to regional priorities.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Are Looking For
  </strong>
 </p>
 <p>
  <strong>
   <em>
    We are seeking a candidate with strong expertise in RFID technology and retail operations, combined with proven project management experience.
   </em>
  </strong>
  <em>
   The ideal individual is highly analytical, innovative, and skilled in problem-solving, with the ability to drive change and deliver process improvements. They possess excellent communication, presentation, and influencing skills, enabling them to collaborate effectively across functions and markets.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   <em>
    Collaborate with the EM Retail management team to ensure the effective implementation of EM priorities, with a strong focus on RFID deployment.
   </em>
  </li>
  <li>
   <em>
    Work cross-functionally with Store Operations, Hub Retail, Tech, Merchandising, SCM, IT, Finance, and Back Office teams in both Hub and Cluster regions.
   </em>
  </li>
  <li>
   <em>
    Support the SIT and UAT stages, ensuring successful project management and hardware deployment.
   </em>
  </li>
  <li>
   <em>
    Lead the RFID pilot project, then support the rollout of the developed initiatives across the market in collaboration with business partners, including Retail Directors and District Managers.
   </em>
  </li>
  <li>
   <em>
    Organize and facilitate meetings to inform and engage the organization on key initiatives, ensuring alignment and motivation.
   </em>
  </li>
  <li>
   <em>
    Document and share knowledge related to key initiatives, ensuring accessibility for the organization.
   </em>
  </li>
  <li>
   <em>
    Create and support learning content for involved teams, ensuring regular updates and improvements.
   </em>
  </li>
  <li>
   <em>
    Deliver training and materials to drive operational efficiency within impacted functions.
   </em>
  </li>
  <li>
   <em>
    Develop and implement a Change Management strategy, including creating a Master Plan and initiating change within the market organization.
   </em>
  </li>
  <li>
   <em>
    Regularly review and update internal and external policies and standards based on new systems and tools.
   </em>
  </li>
  <li>
   <em>
    Prepare new guidelines for markets and districts in response to Market EM requests.
   </em>
  </li>
  <li>
   <em>
    Identify and support significant improvement opportunities to support the digitalization of Back of House and Back Office functions.
   </em>
  </li>
  <li>
   <em>
    Develop standards for performance, tools, and services based on best-in-class practices for digitalization in Back of House operations.
   </em>
  </li>
  <li>
   <em>
    Support the development and testing of new processes and procedures to improve operational efficiency.
   </em>
  </li>
  <li>
   <em>
    Enhance productivity in Back of House operations, including Omni Channel services and delivery processes, while monitoring KPIs and providing timely feedback to drive positive results.
   </em>
  </li>
  <li>
   <em>
    Collaborate closely with Process Improvement FoH and Digital teams to create a holistic store ecosystem that fosters reciprocal interaction between Front of House and Back of House operations.
   </em>
  </li>
  <li>
   <em>
    Support efforts to address ongoing requests and resolve current issues, ensuring continuous improvement.
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Relationships
  </strong>
 </p>
 <ul>
  <li>
   <em>
    Retail &amp; Digital Operations &ndash; Hub
   </em>
  </li>
  <li>
   <em>
    Retail Excellence &ndash; Clusters
   </em>
  </li>
  <li>
   <em>
    IT &ndash; Global &amp; Regional
   </em>
  </li>
  <li>
   <em>
    SCM
   </em>
  </li>
  <li>
   <em>
    Business Solutions
   </em>
  </li>
  <li>
   <em>
    Store Development
   </em>
  </li>
  <li>
   <em>
    Merchandising
   </em>
  </li>
  <li>
   <em>
    Human Resources &amp; Retail Training
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, Skills and Abilities
  </strong>
 </p>
 <ul>
  <li>
   <em>
    Strong knowledge of
   </em>
   <strong>
    <em>
     RFID technology
    </em>
   </strong>
   <em>
    and
   </em>
   <strong>
    <em>
     retail process digitalization
    </em>
   </strong>
   <em>
    (especially BOH operations).
   </em>
  </li>
  <li>
   <em>
    Solid
   </em>
   <strong>
    <em>
     project management experience
    </em>
   </strong>
   <em>
    , from initiation to closure.
   </em>
  </li>
  <li>
   <em>
    Excellent
   </em>
   <strong>
    <em>
     analytical and problem-solving skills
    </em>
   </strong>
   <em>
    .
   </em>
  </li>
  <li>
   <em>
    Strong
   </em>
   <strong>
    <em>
     influencing and communication abilities
    </em>
   </strong>
   <em>
    .
   </em>
  </li>
  <li>
   <em>
    Ability to work collaboratively across teams and under pressure.
   </em>
  </li>
  <li>
   <em>
    Proficiency in
   </em>
   <strong>
    <em>
     MS Office Suite
    </em>
   </strong>
   <em>
    .
   </em>
  </li>
  <li>
   <em>
    Fluency in English (additional languages an advantage).
   </em>
  </li>
  <li>
   <em>
    Geographical mobility and flexibility in working environments.
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   <em>
    University degree or equivalent in
   </em>
   <strong>
    <em>
     Finance, Accounting, Economics, Marketing, Sales
    </em>
   </strong>
   <em>
    , or similar business field.
   </em>
  </li>
  <li>
   <strong>
    <em>
     2&ndash;4 years of retail operations experience
    </em>
   </strong>
   <em>
    .
   </em>
  </li>
  <li>
   <em>
    Proven
   </em>
   <strong>
    <em>
     RFID knowledge and practical experience
    </em>
   </strong>
   <em>
    .
   </em>
  </li>
  <li>
   <em>
    At least
   </em>
   <strong>
    <em>
     1 year of project management experience
    </em>
   </strong>
   <em>
    .
   </em>
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Specialist - Digital Operations & RFID

<p></p><div><div><div><div><div><div><div><div><div><p><i>DIGITAL OPERATIONS &amp; RFID SENIOR SPECIALIST - EM</i></p></div></div><br>
<p></p>
<div><p>
AREA</p>
: Retail Emerging Markets
</div><div><p>DEPARTMENT:
</p>Retail Operations and Consumer Excellence EM</div>
<div><p>
DIRECT REPORTING LINE</p>
: Manager RFID &amp; Digital Retail EM</div>
<div><p>
INDIRECT/SECONDARY REPORTING LINE</p>
:
</div><div><p>LOCATION:
</p>Dubai UAE
</div><div><p>GSMS GRADE:
</p>P1<p><br>
</p></div><div><p>NUMBER OF PERSONNEL MANAGED</p>
: None
</div><div><p>COST CENTER/BUDGET AND/OR REVENUE RESPONSIBILITY</p>
: None</div><p></p><div><br>
</div>
<p></p><div><p>PURPOSE &amp; OVERALL RELEVANCE FOR THE ORGANIZATION:</p></div><br>
<div></div>
<div>
This role is primarily responsible for driving the successful implementation of RFID technology across EM Retail, ensuring alignment with Adidas Group policies and EM Digital Retail standards. The position will focus on maximizing profitability by supporting the preparation and deployment of RFID tools in retail stores and coordinating the execution of RFID-related action plans. Additionally, the role will oversee the rollout of retail initiatives, ensuring seamless integration and adherence to regional priorities.</div>
<div><p>
KEY RESPONSIBILITIES:</p></div><br>
<div><p>
</p></div><ul><li>Collaborate with the EM Retail management team to ensure the effective implementation of EM priorities, with a strong focus on RFID deployment.</li>
<li>Work cross-functionally with Store Operations, Hub Retail, Tech, Merchandising, SCM, IT, Finance, and Back Office teams in both Hub and Cluster regions.</li>
<li>Support the SIT and UAT stages, ensuring successful project management and hardware deployment.</li>
<li>Lead the RFID pilot project, then support the rollout of the developed initiatives across the market in collaboration with business partners, including Retail Directors and District Managers.</li>
<li>Organize and facilitate meetings to inform and engage the organization on key initiatives, ensuring alignment and motivation.</li>
<li>Document and share knowledge related to key initiatives, ensuring accessibility for the organization.</li>
<li>Create and support learning content for involved teams, ensuring regular updates and improvements.</li>
<li>Deliver training and materials to drive operational efficiency within impacted functions.</li>
<li>Develop and implement a Change Management strategy, including creating a Master Plan and initiating change within the market organization.</li>
<li>Regularly review and update internal and external policies and standards based on new systems and tools.</li>
<li>Prepare new guidelines for markets and districts in response to Market EM requests.</li>
<li>Identify and support significant improvement opportunities to support the digitalization of Back of House and Back Office functions.</li>
<li>Develop standards for performance, tools, and services based on best-in-class practices for digitalization in Back of House operations.</li>
<li>Support the development and testing of new processes and procedures to improve operational efficiency.</li>
<li>Enhance productivity in Back of House operations, including Omni Channel services and delivery processes, while monitoring KPIs and providing timely feedback to drive positive results.</li>
<li>Collaborate closely with Process Improvement FoH and Digital teams to create a holistic store ecosystem that fosters reciprocal interaction between Front of House and Back of House operations.</li>
<li>Support efforts to address ongoing requests and resolve current issues, ensuring continuous improvement.</li>
</ul>
<div><p>AUTHORITIES:</p></div>
<ul>
<li>N.A.</li></ul><br>
<div></div>
<div><p>
KEY RELATIONSHIPS:</p></div><br>
<div>
</div><ul><li>Retail &amp; digital operations - HUB</li>
<li>Retail Excellence - Clusters</li>
<li>IT &ndash; global and regional</li>
<li>SCM</li>
<li>Business Solutions
</li><li>Store Development</li>
<li>Merchandising</li>
<li>Human Resources and Retail Training</li></ul><br>
<div></div>
<div><p>
KNOWLEDGE, SKILLS AND ABILITIES</p>
:</div><br>
<div>
</div><ul><li>RFID knowledge and understanding coupled with project management skills</li>
<li>Retail processes understanding (BOH operations)
</li><li>Influencing skills</li>
<li>Ability to work effectively within a team environment and under pressure</li>
<li>Strong analytical skills and an innovative thinker
</li><li>Good planning, communication and presentation skills, with the ability to work and deliver in changing environments</li>
<li>Solid project management skills from initiation to closure</li>
<li>Analytical mindset and an innovative thinker</li>
<li>Advanced user of MS Office suite of products</li>
<li>Fluent in English</li>
<li>Additional languages are an advantage</li>
<li>Geographically mobile</li></ul><br>
<div></div>
<div><p>
REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:</p></div><br>
<div>
</div><ul><li>University degree and/or commercial training in the area of Finance, Accounting, Economics, Marketing or Sales is preferred (or similar business experience)</li>
<li>2-4 years retail operations experience</li>
<li>RFID knowledge and understanding a must</li>
<li>Minimum one-year project management experience</li>
</ul>
</div></div></div></div></div><div><div><div><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE&rsquo;S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><p>
</p><ul><p>COURAGE: Speak up when you see an opportunity; step up when you see a need..</p>
<p>OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.</p>
<p>INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.</p>
<p>TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.</p>
<p>INTEGRITY: Play by the rules. Hold yourself and others accountable to our company&rsquo;s standards.</p>
<p>RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.</p></ul></div><br>
<p></p>
</div></div><div><div><div><div><br>
<b>AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
</b><br>
<br>
<b>&ndash; CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU &ndash;
</b><br>
<br>
<b>BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.</b><br>
<b>
</b></div></div></div></div></div><div><div><div><div><div><div>JOB TITLE:
<div>Sr. Specialist RFID &amp; Digital Retail EM
</div></div></div></div></div></div><div><div><div><div>BRAND:
</div></div></div></div><div></div><div><div><div><div>LOCATION:
<div>Dubai
</div></div></div></div></div><div><div><div><div>TEAM:
<div>Retail
</div></div></div></div></div><div><div><div><div>STATE:
<div>Duba
</div></div></div></div></div><div><div><div><div>COUNTRY/REGION:
<div>AE
</div></div></div></div></div><div><div><div><div>CONTRACT TYPE:
<div>Full time
</div></div></div></div></div><div><div><div><div>NUMBER:
<div>533297
</div></div></div></div></div><div><div><div><div>DATE:
<div>Aug 18, 2025</div></div></div></div></div></div></div>

Sr. Specialist RFID & Digital Retail EM

Fixperts Contracting

<p><b>Quality Specialist - RETAIL </b></p><p><b>A. </b><b>Criteria:</b></p><p>&middot; <b>Education &amp; Experience</b></p><p>o Diploma or degree in Business, Quality Management, Retail Management, or related field.</p><p>o Prior experience in retail operations, quality assurance, or auditing.</p><p>o Knowledge of repair services and/or customer service standards is a plus.</p><p>&middot; <b>Skills &amp; Competencies</b></p><p>o Strong knowledge of quality standards (service quality, customer experience, product handling).</p><p>o Ability to conduct store audits (checklists, reporting, corrective actions).</p><p>o Strong observation, interpersonal and communication skills for monitoring sales techniques (upselling, cross-selling, customer approach).</p><p>o Analytical skills to evaluate KPIs, sales trends, and service quality.</p><p>o Strong report writing and documentation skills.</p><p>o Ability to train staff when gaps are identified.</p><p>o High attention to detail, ethical standards, impartiality, and confidentiality.</p><p>&middot; <b>Other Requirements</b></p><p>o Valid driving license (IS A MUST).</p><p><b>B. </b><b>Key Responsibilities:</b></p><p>o Conduct regular quality audits in all shops to check repair standards, service delivery, cleanliness, and compliance with company procedures.</p><p>o Monitor and evaluate sales techniques (upselling, cross-selling, customer interaction).</p><p>o Identify areas for improvement and provide training/coaching to staff.</p><p>o Prepare audit reports with findings, scoring, and improvement recommendations.</p><p>o Track compliance with health, safety, and operational standards.</p><p>o Support the Quality Manager in maintaining high customer satisfaction and achieving business goals.</p><p>o Travel regularly between shops (driving license required).</p><p>Job Types: Full-time, Permanent</p>

RETAIL QUALITY SPECIALIST

edara

<div>
 <p>
  The purpose of this position is to fulfil the online requirement, timely and accurately to meet the customer&rsquo;s expectations The role holder is link among the Eshop/ ITCRM / GIS / CSM and other Du internal organizational departments in order to ensure the smooth activation process by the proper activation of the requested services in a very accurate manner to meet a good customer expectations and satisfaction, without causing additional issues, delays and escalations within the stipulated SLAs. The role holder will be handling New Activation /Modification (MNP, P2P, In Zone and Out Zone) requests for Consumer Services Customers within the applied business rules while supporting the Digital Channels to reach their targets in a timely and efficient manner, which ultimately translates to good revenue and growth of the Du Organization. The job holder will also coordinate with IT CRM Operation team and other internal departments to get any technical issues and difficulties resolve
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities
  </strong>
 </p>
 <ul>
  <li>
   Assigning the Activities from the concerned tools
  </li>
  <li>
   Activation / Modification - Verifying the below:
  </li>
  <li>
   Account creation under Customer&rsquo;s Name and checking the availability of all the documents required such as Application forms, Valid IDs and Residence visa, Tenancy Contract, NOC / Authorization if required and all other mandatory documents based on the type of request.
  </li>
  <li>
   Cross verification of the authorized person and other customer information in existing system records with the issued documents
  </li>
  <li>
   Activation / Modification as per the Assigned Activities
  </li>
  <li>
   Ensuring the correct / complete description of customer&rsquo;s request and other details from the Activity. Ensuring the availability of necessary documents are attached before activation.
  </li>
  <li>
   Executing the activation or modification requests as per the requirements and information provided in the Activity description and also by doing a verification call to the customer.
  </li>
  <li>
   Confirmation and Communication
  </li>
  <li>
   Confirming the request fulfilment to the concern team, through email attaching the details of the request such as account number, Work order number and Site schedule date.
  </li>
  <li>
   Updating the Tracker and the CRM
  </li>
  <li>
   Updating the concerned Tracker and the CRM with the required information of the fulfilled order and leaving the queue to the concerned group. Further actions and modifications on the request also should be captured in the Tracker and CRM and they should be closed once all the pending issues have been resolved.
  </li>
  <li>
   Co-ordination and Follow up:
  </li>
  <li>
   ITCRM / GIS / CSM
  </li>
  <li>
   Raising TTs for the technical /server / network issues occurred while performing the execution of requested services with the appropriate information and documents; Follow up on the same and to get the requests fulfilled completely on the stipulated SLAs. Especially adding the address to the account of the customer (GIS) to avoid bad customer experience.
  </li>
  <li>
   Requesting for an urgent installation in case of Escalations to CSM team.
  </li>
  <li>
   Ensure that policies and procedures are adhered to, including compliance to Contact Centre Policies and Procedures, financial policies and procedures, etc.
  </li>
  <li>
   Refreshing the old processes with proper work instructions and Updating with the new processes and policies to understand the Business rules and to imply on processing the customer requests to retain the Accuracy, Quality and efficiency.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Diploma or Degree holder (Management Information Systems), or equivalent
  </li>
 </ul>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   Minimum 2-year experience of working in a Back-office Operations / Retail Operations
  </li>
  <li>
   Experience from a Call Center or Retail environment is preferable.
  </li>
 </ul>
 <p>
  <strong>
   Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong self-motivation, drive, initiative and results orientation
  </li>
  <li>
   Flexible, creative and adaptable to changing environments and pressures.
  </li>
  <li>
   Excellent verbal and written communication skills with an ability to analyze data and think A to Z of consequences.
  </li>
  <li>
   Strong analytical and product management skills, including a thorough understanding of how to interpret customer&rsquo;s business needs and translate them into application and operational requirements.
  </li>
  <li>
   Ability to interact professionally with a diverse group of people, all levels within the organization such as executives, managers, and subject matter experts.
  </li>
  <li>
   High levels of computer literacy in Word, Excel, Access, Power Point, Outlook and presentation skills
  </li>
  <li>
   Proficiency in business applications such Siebel, BSCS, POS and Oracle highly desirable
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Back Office Agent

Guerlain

<div>
 <p>
  We are seeking a dynamic and results-driven Sales Manager to lead and manage the sales operations across all retail channels. The ideal candidate will be responsible for developing and executing sell-in and sell-out strategies, leading the sales team, managing retailer relationships, and ensuring alignment with regional teams across education, retail, and key accounts.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Lead, develop, and manage the sales team to achieve overall sales targets and individual performance goals.
  </li>
  <li>
   Develop yearly sellout plans and monitor performance on a weekly and monthly basis to ensure targets are consistently met.
  </li>
  <li>
   Oversee the complete sell-in process, including order management, stock planning, and retailer assortment strategies.
  </li>
  <li>
   Ensure a rolling forecast for catalogue SKUs in close collaboration with the supply chain team to optimize inventory availability.
  </li>
  <li>
   Monitor retailer payments, manage rebate processes, and consolidate Statements of Account for each customer.
  </li>
  <li>
   Coordinate field activation performance with the Trade Operations Specialist and back-office functions to ensure timely execution and reporting.
  </li>
  <li>
   Align tasks and retail KPIs with the Regional Retail and Education teams to ensure consistent and measurable performance across channels.
  </li>
  <li>
   Collaborate with regional education teams to assess and fulfill training needs per Beauty Consultant (BC).
  </li>
  <li>
   Liaise with the Regional Key Account team on daily store operations including orders, returns, and payment follow-ups.
  </li>
  <li>
   Conduct regular field visits to monitor store performance, identify business opportunities, and address operational needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or related field.
  </li>
  <li>
   5+ years of experience in a sales leadership role, preferably in retail, FMCG, or beauty industry.
  </li>
  <li>
   Proven track record in sales forecasting, team leadership, and account management.
  </li>
  <li>
   Strong analytical, communication, and negotiation skills.
  </li>
  <li>
   Ability to manage cross-functional collaboration with internal and regional teams.
  </li>
  <li>
   Proficient in MS Office and ERP/CRM tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Competencies:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Strategic Thinking
  </li>
  <li>
   Leadership and Team Development
  </li>
  <li>
   Financial Acumen
  </li>
  <li>
   Customer Relationship Management
  </li>
  <li>
   Operational Excellence
  </li>
  <li>
   Communication and Interpersonal Skills
  </li>
 </ul>
 <p>
 </p>
</div>


Sales Manager

Christian Dior Couture

<div>
 Position
 <br/>
 <br/>
 Fine Jewelry Sales Specialist
 <br/>
 <br/>
 We are looking for Fine Jewelry and Watches Sales Specialist to be based in on of our boutiques in Dubai,
 <br/>
 <br/>
 <ul>
  <li>
   To overview operations of the FJ department in the boutique.
  </li>
  <li>
   To manage key sales and clients for the department, through the use of client books and Client database in order to optimize sales through enhancing these relationships
  </li>
  <li>
   To sell products and contribute to the growth of sales in the store
  </li>
  <li>
   To manage repair and transfer of pieces within and outside the region
  </li>
  <li>
   To demonstrate effective team work and leadership skills within the boutique and to assist in the coaching/training of sales teams on departmental collection training
  </li>
  <li>
   To engage clients and make them loyal by conveying brand values.
  </li>
  <li>
   To maintain outstanding customer service as per Company standards
  </li>
  <li>
   To ensure the upkeep of the sales space and the image of the store
  </li>
  <li>
   To be an instrumental team player in the day-to-day shop-floor functions within the boutique
   <br/>
   <br/>
  </li>
 </ul>
 Job responsibilities
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication and negotiation skills
  </li>
  <li>
   Customer service professional with luxury retail experience
  </li>
  <li>
   Keep positive and enthusiastic attitude
  </li>
  <li>
   Present professional appearance
  </li>
  <li>
   Ability to work in a team
  </li>
  <li>
   Pride in achieving individual targets
  </li>
  <li>
   Flexibility and punctuality
  </li>
  <li>
   Ability to communicate in Arabic is advantange
  </li>
 </ul>
</div>


Sales Specialist - Dubai

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>Job Title: Sales Manager
</b></p><p>Position title: Sales Manager
</p><p>Position Location: Dubai, UAE
</p><p>Reporting Relationships: Country Manager
</p><p>Collaborates with: Commercial Department<br>
</p><p></p><p>We are seeking a dynamic and results-driven Sales Manager to lead and manage the sales operations across all retail channels. The ideal candidate will be responsible for developing and executing sell-in and sell-out strategies, leading the sales team, managing retailer relationships, and ensuring alignment with regional teams across education, retail, and key accounts.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Lead, develop, and manage the sales team to achieve overall sales targets and individual performance goals.
</li><li>Develop yearly sellout plans and monitor performance on a weekly and monthly basis to ensure targets are consistently met.
</li><li>Oversee the complete sell-in process, including order management, stock planning, and retailer assortment strategies.
</li><li>Ensure a rolling forecast for catalogue SKUs in close collaboration with the supply chain team to optimize inventory availability.
</li><li>Monitor retailer payments, manage rebate processes, and consolidate Statements of Account for each customer.
</li><li>Coordinate field activation performance with the Trade Operations Specialist and back-office functions to ensure timely execution and reporting.
</li><li>Align tasks and retail KPIs with the Regional Retail and Education teams to ensure consistent and measurable performance across channels.
</li><li>Collaborate with regional education teams to assess and fulfill training needs per Beauty Consultant (BC).
</li><li>Liaise with the Regional Key Account team on daily store operations including orders, returns, and payment follow-ups.
</li>Conduct regular field visits to monitor store performance, identify business opportunities, and address operational needs.<br>
<li>
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Qualifications:
</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or related field.
</li><li>5+ years of experience in a sales leadership role, preferably in retail, FMCG, or beauty industry.
</li><li>Proven track record in sales forecasting, team leadership, and account management.
</li><li>Strong analytical, communication, and negotiation skills.
</li><li>Ability to manage cross-functional collaboration with internal and regional teams.
</li><li>Proficient in MS Office and ERP/CRM tools.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Additional information
</b></h3><p></p><p><b>Key Competencies:
</b></p><ul><li>Strategic Thinking
</li><li>Leadership and Team Development
</li><li>Financial Acumen
</li><li>Customer Relationship Management
</li><li>Operational Excellence
</li><li>Communication and Interpersonal Skills
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>GUERLAIN
</i></b><br>
<b>MAISON
</b><br>
</h2><div>It all began with Pierre-Fran&ccedil;ois-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House&rsquo;s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House&rsquo;s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eug&eacute;nie, Pierre-Fran&ccedil;ois-Pascal created his Eau de Cologne Imp&eacute;riale, which he gave to the young bride as a wedding present.
<br>
Since then, five successive generations of Guerlain perfumers have held the House&rsquo;s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.</div></div></div></div></div></div></div><p></p>

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