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customer service associate Jobs in Istanbul

customer service associate

customer service representative Jobs in Istanbul

customer service representative

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retail sales consultant

Tiffany & Co.

<div><div>TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
Responsibilities:
Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client&rsquo;s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional&rsquo;s skill set.
Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.
Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
Required Qualifications:
<ul><li>Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
</li><li>Proven track record in achieving sales results.
</li><li>Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
</li><li>Ability to work with a diverse client base.
</li><li>Proficiency with client tracking systems and Microsoft Outlook/email.
</li><li>Turkish and English speaking abilities are mandatory, a third language is an appreciated plus.
 </li></ul>Preferred Qualifications :
<ul><li>A college/university degree.
</li><li>Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
</li></ul>#LI-SM1</div></div>

Client Advisor | NEW OPENING - Istanbul Airport

Moncler

<div>
 
 MONCLER is looking for passionate a new family member to complete our teams for
 
 our boutique in Istinyepark.
 
 
 
 
 
 
 
 
 
 The Client Advisor, with impeccable presentation and natural elegance, will guide each single client across the brand&rsquo;s values and heritage, gaining strong understanding of client and their needs and building a profitable, long-lasting relationship.
 
 
 
 
 
 The Client Advisor, in partnership with the team, is responsible for reaching individual results while contributing to the team targets as well.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Responsabilitiess
 
 
 
 &middot; Ensures an unique client experience, creating long lasting relationship, taking care of all phases of selling ceremony, aftersales and clienteling activities, providing a warm and welcoming environment which creates the desire to come back
 
 
 &middot; Achieving excellent selling performances and results
 
 
 &middot; Cooperates during preparation and execution of inventories.
 
 
 &middot; Supporting to receive the deliveries, perform cycle counts, check stock layout.
 
 
 &middot; Works with the team effectively and enthusiastically, conveying energy and motivation, being a reliable partner.
 
 
 
 
 
 
 
 
 
 Main Qualifications
 
 
 
 &middot; Previous significant experience in sales roles, experience in structured Fashion Luxury/Retail Companies is a plus.
 
 
 &middot; Passionate about Retail, client oriented, with commercial mindset
 
 
 &middot; Excellent understanding of the luxury sector and product sensitivity
 
 
 &middot; Willings to evolve in the organization and being hard working,flexible ; open to relocate is a plus.
 
 
 &middot; Fluency &amp; Sophistication in English, proficiency in another language is a plus.
 
 
 
 
 
 
 &ldquo;Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.&rdquo;
 
 
</div>

Client Advisors M/F - Istanbul Istinye Park

SOHO Group

<div>
 
 
 SHAPE THE FUTURE WITH US
 
 
 
 SOHO drives the success of AMIRI and ALO that is a boutique lifestyle retailer representing a generation of consumers seeking innovative concepts, digital accessibility, and a strong sense of social community. At AMIRI is a luxury fashion house celebrated for its bold artistic vision and exceptional craftsmanship. The brand embodies the spirit of contemporary streetwear, seamlessly blending high fashion with Los Angeles' countercultural influences. Driven by passion, innovation, and a commitment to diversity, each piece reflects a dedication to quality and artistry, ensuring that every garment is a unique expression of style.
 
 
 
 
 
 
 THE TEAM
 
 
 
 The Client Advisor works to achieve store sales goals by setting the standard of the Amiri experiences &amp; Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Client Advisor thrives working on a team and relishes a culture of feedback and excellence.
 
 
 
 
 
 
 POSITION RESPONSIBILITIES
 
 
 <ul>
 <li>
 Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
 </li>
 <li>
 Drive and exceed sales goals by leading Amiri&rsquo;s initiatives, while optimizing productivity and efficiency
 </li>
 <li>
 Ensure engagement with customers and provide a friendly and easy to shop environment
 </li>
 <li>
 Continue to build the client relationship daily with our customers
 </li>
 <li>
 In partnership with the leadership team, analyze reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
 </li>
 <li>
 Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
 </li>
 <li>
 Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
 </li>
 <li>
 Confidently introduces all facets of the Amiri business model through personal testimony and knowledge of all aspects and details
 </li>
 <li>
 Leverages company tools, incentives, and strategies to support meeting store goal
 </li>
 <li>
 Resolve client needs quickly &amp; effectively ensuring customer satisfaction
 </li>
 <li>
 Educates guests on our product, community and culture
 </li>
 <li>
 Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
 </li>
 <li>
 Ensure all front and back of house procedures are executed in accordance to the company Policy &amp; Procedure
 </li>
 <li>
 Support other areas of the business, including Sales and Cashier, as needed
 </li>
 </ul>
 
 
 
 
 
 CULTURE OF VALUE AND WORKING ENVIRONMENT
 
 
 
 We firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision.
 
 
 
 
 
 
 BE A PART OF OUR STORY
 
 
 
 At SOHO ME, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team!
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 To be successful for this role, you need to have:
 
 
 <ul>
 <li>
 Preferred 1+ years prior work experience in a client-centric, sales environment
 </li>
 <li>
 Ability to stand and move for an entire shift
 </li>
 <li>
 Passion for customer service and delivering exceptional experiences
 </li>
 <li>
 High energy, upbeat and enthusiastic with the ability to integrate fun and work
 </li>
 <li>
 Self-motivated with a desire to achieve results and excel individually, and as a team
 </li>
 <li>
 Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
 </li>
 </ul>
 
 
 Success attributes:
 
 
 <ul>
 <li>
 
 Professionalism:
 
 Maintains a high level of professionalism and demonstrates integrity and respect.
 </li>
 <li>
 
 Adaptability:
 
 Able to adapt to the changing needs of the business and respond to challenges with a positive attitude.
 </li>
 <li>
 
 Proactiveness:
 
 Takes initiative and acts with confidence, working towards the achievement of boutique goals and objectives.
 </li>
 </ul>
 
 
</div>

Client Advisor - Amiri Luxury Brand Istanbul

David Walker Kozmetik

DAVID WALKER
 David Walker Türkiye olarak, büyümekte olan organizasyonumuz için;
 
ANTALYA, KAYSERİ,RİZE,İSTANBUL,İZMİR,ESKİŞEHİR, BATMAN, KONYA, ANKARA, TRABZON, de faaliyet gösteren ve açılacak olan mağazalarımızda görev alabilecek niteliklere sahip mağaza satış danışmanı arıyoruz.
 İstanbul için özellikle yabancı dil bilen ; İngilizce ve Arapça dillerinden en az birisini,
 
<ul>
<li>Raporlama ve analitik becerileri gelişmiş,</li>
<li>Marka ve imaj değerlerini temsil edebilecek,</li>
<li>Ekip yönetimi, performanslarının takibi ve geliştirilmesi konularında aktif sorumluluk üstlenecek,</li>
<li>Sektörel gelişmeleri ve pazar dinamiklerini takip edebilen,</li>
<li>Öğrenmeye açık, dinamik çalışma ortamına ayak uydurabilen,</li>
<li>Mağazaların çalışma saatlerine göre ful time olarak vardiyalı çalışabilecek,</li>
<li>Kişisel bakım ürünlerine ilgi duyan, dinamik, iletişimi kuvvetli,</li>
<li>Kendini geliştirmeye elverişli, kişisel bakımına özen gösteren,</li>
<li>Mağazacılık sektöründe kariyer hedefleyen adaylar</li>
<li>Müşteri ihtiyaçları doğrultusunda satışa yönelik ürün tanıtımı yapacak,</li>
<li>Müşterileri mevcut kampanyalar hakkında bilgilendirerek satış sürecini bu yönde ilerletecek,</li>
</ul>

Mağaza Satış Danışmanı

Mfm Perakende Ticaret Anonim Şirketi

GENEL NİTELİKLER VE İŞ TANIMI
 Monsoon Accessorize (1994'te kurulmuştur) her yıl Asya'da 10.000'den fazla kadın ve çocuk için gelir yaratma, sağlık ve eğitim alanlarında hayat değiştiren projeleri desteklemektedir.
 
Günlük yaşamı doğal güzellikler, pozitiflik ve sonsuz keşiflerle zenginleştiren bir markayız. Çağdaş tasarımları bir zanaatkarlar ağıyla bir araya getirerek, takdir edilecek benzersiz koleksiyonlar yaratma konusunda tutkuluyuz.
 
Global bir markada kendini geliştirmek isteyen, ekip çalışmasına, yenilikçiliğe, eşitliğe ve insana değer veren bir şirkette çalışmak isterseniz başvurunuzu bekliyoruz.
 
Mağazalarımızın Bulunduğu Anadolu Yakası Lokasyonlar : 
Üsküdar Capitol AVM
 
Ataşehir Metropol AVM
 
İzmir Mavibahçe AVM
 
SATIŞ DANIŞMANI İŞ TANIMI: 
Dinamik ve hızlı büyüyen şirketimizin Anadolu Yakası’ndaki mağazalarında görevlendirilmek üzere, moda deneyimini müşterilerimize yaşatacak bir Satış Danışmanı arıyoruz. Bu pozisyonda görev alacak kişi, mağazamızdaki ürünlerin satış süreçlerini yöneterek, müşteri memnuniyetini ön planda tutarak satış hedeflerine ulaşmamıza katkı sağlayacak, müşterilerimize ürünler hakkında bilgi vererek ihtiyaçlarına uygun çözümler sunacak ve mağaza içi düzenin sağlanmasına yardımcı olacak bir Mağaza Satış Danışmanı arıyoruz. Bu pozisyonda, Dinamik ve enerjik bir çalışma ortamında, satış becerilerinizi geliştirerek kariyerinize katkı sağlamak için sizleri aramızda görmek istiyoruz.
 
GÖREV VE SORUMLULUKLAR: 
Müşterilere ürünler hakkında detaylı bilgi vererek, ihtiyaçlarına uygun ürünleri önermek
 Mağaza içi düzenin sağlanmasına ve ürünlerin doğru şekilde sergilenmesine yardımcı olmak
 Satış hedeflerine ulaşmak için aktif satış yapmak ve müşteri memnuniyetini sağlamak
 Mağaza içi stok takibini yapmak ve eksik ürünlerin tamamlanmasını sağlamak
 Müşteri şikayetlerini ve taleplerini dinleyerek, çözüm odaklı yaklaşım sergilemek
 Perakende satış tekniklerini etkin bir şekilde kullanmak
 Satış sonrası müşteri memnuniyetini takip etmek ve geri bildirimleri değerlendirmek
 Mağaza operasyon süreçlerinde aktif rol almak
 Mağaza içi kampanya ve promosyonlar hakkında müşterileri bilgilendirmek
 Mağaza içi ekip arkadaşlarıyla uyumlu bir şekilde çalışarak, takım ruhunu desteklemek
 
ADAYDA ARANAN NİTELİKLER: 
Perakende sektöründe satış danışmanlığı deneyimine sahip,
 
En az lise mezunu,
 
Müşteri odaklı yaklaşımı benimseyen, güçlü iletişim becerilerine sahip,
 
Takım çalışmasına yatkın,
 
Dinamik ve hızlı tempolu çalışma ortamına kolayca uyum sağlayabilen,
 
Dış görünümüne özen gösteren ve temsil yeteneği yüksek,
 
Esnek çalışma saatlerine uyum sağlayabilecek.
 
ACCESSORIZE’ DA KARİYER YOLCULUĞU
 
Hızla büyüyen organizasyonumuzda gelişim ve sorumluluk alma fırsatları,
 
Mağazacılık alanında kariyer imkânları,
 
Fark edilebilirlik ve bireysel başarıların desteklendiği bir çalışma ortamı.
 
ÜCRET VE YAN HAKLAR
 
Net Ücret,
 
Aylık satış primi,
 
Fazla mesai ödemesi,
 
Doğum günü ikramiyesi,
 
Yemek ücreti,
 
Yol ücreti

LC Waikiki

<div>
 
 
 ABOUT US
 
 
 
 
 
 
 Today LC Waikiki trades with more than 1300 stores in 63 countries, with the company&rsquo;s philosophy that
 
 &ldquo;Everyone Deserves to Dress Well&rdquo;
 
 enabling people to enjoy accessible fashion through quality products at affordable prices.
 
 
 
 
 
 
 The Role:
 
 International Retail Operations Executive (Europe)
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Responsible of new store openings, carrying out operational processes.
 </li>
 <li>
 Supports the store managers as a mentor when necessary.
 </li>
 <li>
 Substitutes for Country and/or Area Managers when necessary.
 </li>
 <li>
 Does the market research and analysis of competition, creates an action plan and shares with the Head of International Retail Operations.
 </li>
 <li>
 Identifies the necessary measures to increase the sales in the stores and gives feedbacks to Area/Country Managers (Cash register, product, unit placement etc.)
 </li>
 <li>
 Follows the stores' stocks, shipments acceptances and return processes in accordance with the direction of the Head of International Retail Operations. Shares the wrong applications and action plans with the Head of International Retail Operations.
 </li>
 <li>
 Identifies the risks for the financial affairs related issues that are under his/her responsibility such as checking the salary-bonuses, store cash deficit, advance payments etc.
 </li>
 <li>
 Plans weekly business trips to the countries, reports to the Retail Operation Director regarding action plans, travel reports etc.
 </li>
 <li>
 Logistics durations and shipments
 </li>
 <li>
 Checking country occupancy rates
 </li>
 <li>
 Controlling product mix distributions
 </li>
 <li>
 Tracking OKRs and project/process management
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 University Degree
 </li>
 <li>
 Excellent level in
 
 English
 
 (both written &amp; verbal)
 </li>
 <li>
 Minimum 3 years of experience in retail
 </li>
 <li>
 Analytic thinking skill
 </li>
 <li>
 Reporting &amp; analysis skills
 </li>
 <li>
 Ability to travel internationally
 </li>
 </ul>
 
 
 
 
 
 
 At LC Waikiki, we take the time to review each and every application due to LC Waikiki prerequisites. If your application found appropriate we will contact you via phone or email.
 
 
 
 
 
</div>

International Retail Operations Executive (Europe)

Dyson

<div><h2 class="jobSectionHeader">Summary</h2>
<div><div>Salary:</div>
<div>Competitive</div>
<div>Team:</div>
<div>Marketing</div>
<div>Location:</div>
<div>Turkey - Istanbul Office</div></div></div>
 <div><div><div>Develop &amp; execute clear and compelling marketing plans which will drive incremental sales growth, share gains and positive brand attributes for T&uuml;rkiye<ul><li>
Deep-dive analysis on understanding target audience and changing trends, dynamics</li><li>
Conduct competitor and market analysis, including product and claim analysis, to develop counter strategies and initiatives</li><li>
Develop innovative and non-traditional ways to go to market to support brand objectives</li><li>
Work with internal marketing partners to develop effective brand communications including Traditional and Digital media channels</li><li>
Collaborate with internal and external partners to execute go-to-market plans including new product launches, advertising creative, media planning, public relations, in-store execution, point of sale, promotions etc.</li></ul>
Deliver marketing activity programs for T&uuml;rkiye; including new product launches, advertising creative, media planning, channel strategies, public relations, point of sale, promotions etc.<ul><li>
Effectively manage key external agencies &ndash; Creative Agency, Media Agency etc.</li><li>
Work with media agency to plan best in class media execution, explore innovative new media channels to ensure cut through</li><li>
Help managing marketing budgets to ensure reporting is in line with actual spend</li></ul><ul><li>
Assist with the development of effective brand communications including TV, Print etc.</li><li>
Work effectively with the Global team to ensure that there is alignment and consistency across markets wherever possible and sensible</li><li>
Partner with Retail team to track and analyse in-market implementation support them developing and executing retail strategy in your markets</li><li>
Be the internal champion of NPD launch plans for Beauty Category</li><li>
Work closely with Country Sales Team to build and execute JBP activity with strategic retail partners
Deliver product marketing for T&uuml;rkiye</li></ul><ul><li>
Devise product differentiation strategy across various sales channels</li><li>
Drive competitor analysis to ensure appropriate business response.</li><li>
Ensure all on-product and in-box communication is fine-tuned to drive sales and communicate brand and machine benefits.</li><li>
Be the expert in your markets, Dyson ranges, competitor environment &amp; retail landscapes</li></ul>
Manage and collaborate with internal functions to execute go-to-market strategies
<ul><li>Leverage internal resources to deliver the best possible plans, assets and support</li><li>
In some cases, challenge where necessary and push for solutions that work locally</li><li>
Take an active role for the category development across T&uuml;rkiye for Beauty Category for all strategic direction and asset creation.</li><li>
Actively participate and share country feedback/needs at the global meetings</li></ul> 
Dyson is an equal opportunity employer. We know that great minds don&rsquo;t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.</div></div></div>

Marketing Manager, Beauty

Explore 513+ Retail sales consultant in Istanbul this September. Find roles across top companies and apply now to boost your career.

513 retail sales consultant jobs IN Istanbul

Client Advisor | NEW OPENING - Istanbul Airport

Client Advisors M/F - Istanbul Istinye Park

Client Advisor - Amiri Luxury Brand Istanbul

Mağaza Satış Danışmanı

Mağaza Satış Danışmanı

International Retail Operations Executive (Europe)

Marketing Manager, Beauty