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customer service representative Jobs in Istanbul

customer service representative

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Tiffany & Co.

<div><div>TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
Responsibilities:
Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client&rsquo;s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional&rsquo;s skill set.
Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.
Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
Required Qualifications:
<ul><li>Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
</li><li>Proven track record in achieving sales results.
</li><li>Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
</li><li>Ability to work with a diverse client base.
</li><li>Proficiency with client tracking systems and Microsoft Outlook/email.
</li><li>Turkish and English speaking abilities are mandatory, a third language is an appreciated plus.
 </li></ul>Preferred Qualifications :
<ul><li>A college/university degree.
</li><li>Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
</li></ul>#LI-SM1</div></div>

Client Advisor | NEW OPENING - Istanbul Airport

Moncler

<div>
 
 MONCLER is looking for passionate a new family member to complete our teams for
 
 our boutique in Zorlu.
 
 
 
 
 
 
 
 
 
 The Client Advisor, with impeccable presentation and natural elegance, will guide each single client across the brand&rsquo;s values and heritage, gaining strong understanding of client and their needs and building a profitable, long-lasting relationship.
 
 
 
 
 
 The Client Advisor, in partnership with the team, is responsible for reaching individual results while contributing to the team targets as well.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Responsabilitiess
 
 
 
 &middot; Ensures an unique client experience, creating long lasting relationship, taking care of all phases of selling ceremony, aftersales and clienteling activities, providing a warm and welcoming environment which creates the desire to come back
 
 
 &middot; Achieving excellent selling performances and results
 
 
 &middot; Cooperates during preparation and execution of inventories.
 
 
 &middot; Supporting to receive the deliveries, perform cycle counts, check stock layout.
 
 
 &middot; Works with the team effectively and enthusiastically, conveying energy and motivation, being a reliable partner.
 
 
 
 
 
 
 
 
 
 Main Qualifications
 
 
 
 &middot; Previous significant experience in sales roles, experience in structured Fashion Luxury/Retail Companies is a plus.
 
 
 &middot; Passionate about Retail, client oriented, with commercial mindset
 
 
 &middot; Excellent understanding of the luxury sector and product sensitivity
 
 
 &middot; Willings to evolve in the organization and being hard working,flexible ; open to relocate is a plus.
 
 
 &middot; Fluency &amp; Sophistication in English, proficiency in another language is a plus.her language is a plus.
 
 
 
 
 
 
 &ldquo;Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.&rdquo;
 
 
</div>

Client Advisors M/F - Istanbul Zorlu

SOHO Group

<div>
 
 
 SHAPE THE FUTURE WITH US
 
 
 
 SOHO drives the success of AMIRI and ALO that is a boutique lifestyle retailer representing a generation of consumers seeking innovative concepts, digital accessibility, and a strong sense of social community. At AMIRI is a luxury fashion house celebrated for its bold artistic vision and exceptional craftsmanship. The brand embodies the spirit of contemporary streetwear, seamlessly blending high fashion with Los Angeles' countercultural influences. Driven by passion, innovation, and a commitment to diversity, each piece reflects a dedication to quality and artistry, ensuring that every garment is a unique expression of style.
 
 
 
 
 
 
 THE TEAM
 
 
 
 The Client Advisor works to achieve store sales goals by setting the standard of the Amiri experiences &amp; Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Client Advisor thrives working on a team and relishes a culture of feedback and excellence.
 
 
 
 
 
 
 POSITION RESPONSIBILITIES
 
 
 <ul>
 <li>
 Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
 </li>
 <li>
 Drive and exceed sales goals by leading Amiri&rsquo;s initiatives, while optimizing productivity and efficiency
 </li>
 <li>
 Ensure engagement with customers and provide a friendly and easy to shop environment
 </li>
 <li>
 Continue to build the client relationship daily with our customers
 </li>
 <li>
 In partnership with the leadership team, analyze reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
 </li>
 <li>
 Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
 </li>
 <li>
 Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
 </li>
 <li>
 Confidently introduces all facets of the Amiri business model through personal testimony and knowledge of all aspects and details
 </li>
 <li>
 Leverages company tools, incentives, and strategies to support meeting store goal
 </li>
 <li>
 Resolve client needs quickly &amp; effectively ensuring customer satisfaction
 </li>
 <li>
 Educates guests on our product, community and culture
 </li>
 <li>
 Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
 </li>
 <li>
 Ensure all front and back of house procedures are executed in accordance to the company Policy &amp; Procedure
 </li>
 <li>
 Support other areas of the business, including Sales and Cashier, as needed
 </li>
 </ul>
 
 
 
 
 
 CULTURE OF VALUE AND WORKING ENVIRONMENT
 
 
 
 We firmly believe that our employees represent our most invaluable asset. Consequently, we are dedicated to enhancing their happiness, and overall well-being through a robust and comprehensive benefits package that exceeds conventional offerings. Our ambition is to cultivate a nurturing culture that fosters unwavering loyalty, steadfast commitment, and a profound sense of belonging, and we take immense pride in realizing this vision.
 
 
 
 
 
 
 BE A PART OF OUR STORY
 
 
 
 At SOHO ME, we invite you to embark on a rewarding journey where your talents are not only recognized but celebrated. As a member of our dynamic team, you will play a crucial role in shaping the future of luxury retail while enjoying a supportive and empowering work culture. If you are ready to make a meaningful impact in an exciting environment, we look forward to welcoming you to our team!
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 To be successful for this role, you need to have:
 
 
 <ul>
 <li>
 Preferred 1+ years prior work experience in a client-centric, sales environment
 </li>
 <li>
 Ability to stand and move for an entire shift
 </li>
 <li>
 Passion for customer service and delivering exceptional experiences
 </li>
 <li>
 High energy, upbeat and enthusiastic with the ability to integrate fun and work
 </li>
 <li>
 Self-motivated with a desire to achieve results and excel individually, and as a team
 </li>
 <li>
 Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
 </li>
 </ul>
 
 
 Success attributes:
 
 
 <ul>
 <li>
 
 Professionalism:
 
 Maintains a high level of professionalism and demonstrates integrity and respect.
 </li>
 <li>
 
 Adaptability:
 
 Able to adapt to the changing needs of the business and respond to challenges with a positive attitude.
 </li>
 <li>
 
 Proactiveness:
 
 Takes initiative and acts with confidence, working towards the achievement of boutique goals and objectives.
 </li>
 </ul>
 
 
</div>

Client Advisor - Amiri Luxury Brand Istanbul

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3><div><div><div><div><div><div><div>TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
Main Responsabilites:
<div><ul><li>Retail Excellence &ndash; Execute exceptional retail performance to ensure sales and service
<ul><li>Develop &amp; execute an annual sales plan to deliver the store sales target whilst meeting budget
</li><li>Understand &amp; analyze the business needs, productivity and KPIs and provide business insights
</li><li>Drive the daily performance animation through effective communication at store and SP level
</li><li>Lead the execution of retail excellence standards
</li><li>Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities
 
</li></ul></li><li>Operational Excellence &ndash; Execute exceptional operational performance to ensure quality and quantity of stock
<ul><li>Identify &amp; elevate out of stocks and merchandising needs to drive growth through product assortment and presentation optimization
</li><li>Own compliance of store operations, health and safety, maintenance and store environment
 
</li></ul></li><li>Team leadership and planning &ndash; Improve the business value through leading talent/ individuals/ teams and the optimization of resources
<ul><li>Align resources to reflect the store needs; traffic, client profile and product potential
</li><li>Conduct daily and monthly team meetings to motivate and engage team
 
</li></ul></li><li>Talent Management &ndash; Acquisition, retention, development and engagement of teams and individuals
<ul><li>Recruit and develop talent pipeline and build succession plans
</li><li>Build and develop best in class client centric teams, assess team capabilities &amp; build robust development plans
</li><li>Address and action performance management issues in a timely manner through consistent feedback
 
</li></ul></li><li>Client Experience &ndash; Elevate in store experience consistently delivering memorable moments
<ul><li>Identify and activate new client sources (third party / mall partnerships), with a focus on HNWC
</li><li>Coach and monitor team cultivation practices with CRM
</li><li>Execute events in partnership with PR &amp; gain business alignment with a commercial goal
 
</li></ul></li><li>Client Development &ndash; Deepen the relationship with our customers to drive lifetime loyalty and spend
<ul><li>Ensure highest levels of in-store luxury experience at all times
</li><li>Manage customers issues / complaints
</li></ul></li></ul>Required Qualifications:
<div><ul><li>A minimum of 5-10 years of sales management experience within retail or luxury retail or relevant customer related experience
</li><li>Proven track record in people management, coaching, customer development, sales generation and achievement of sales results
</li><li>Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.)
</li><li>Willingness to work non-traditional business hours including evenings, weekends and holidays
</li><li>Superior communication skills, both verbal and written, as well as interpersonal skills using positive leadership models
</li><li>Proven ability to work in a fast-paced, changing environment
</li><li>Ability to present business strategy to audiences utilizing current technology with strong professional presentation skills
</li><li>Through professional presence and behaviors, ability to inspire trust, integrity, influence client and staff members
</li><li>Must have authorization to work in the country where the position is based
</li><li>Turkish and English speaking abilities are mandatory, a third language is an appreciated plus. an appreciated plus.
</li></ul>Preferred Qualifications:
<ul><li>A college/university degree.
</li><li>Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
</li></ul>LI-SM1
</div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">TIFFANY &amp; CO.
 
MAISON
 
</h2><div>Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany &amp; Co. is one of the world&rsquo;s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany &amp; Co. since its inception, uniting the jeweler&rsquo;s core values of inventiveness, craft and joy in designs that endure across generations.
 
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.</div></div></div></div></div></div></div>

Store Manager | NEW OPENING - Istanbul Airport

Mfm Perakende Ticaret Anonim Şirketi

GENEL NİTELİKLER VE İŞ TANIMI
 Monsoon Accessorize (1994'te kurulmuştur) her yıl Asya'da 10.000'den fazla kadın ve çocuk için gelir yaratma, sağlık ve eğitim alanlarında hayat değiştiren projeleri desteklemektedir.
 
Günlük yaşamı doğal güzellikler, pozitiflik ve sonsuz keşiflerle zenginleştiren bir markayız. Çağdaş tasarımları bir zanaatkarlar ağıyla bir araya getirerek, takdir edilecek benzersiz koleksiyonlar yaratma konusunda tutkuluyuz.
 
Global bir markada kendini geliştirmek isteyen, ekip çalışmasına, yenilikçiliğe, eşitliğe ve insana değer veren bir şirkette çalışmak isterseniz başvurunuzu bekliyoruz.
 
Mağazalarımızın Bulunduğu Anadolu Yakası Lokasyonlar : 
Üsküdar Capitol AVM
 
Ataşehir Metropol AVM
 
İzmir Mavibahçe AVM
 
SATIŞ DANIŞMANI İŞ TANIMI: 
Dinamik ve hızlı büyüyen şirketimizin Anadolu Yakası’ndaki mağazalarında görevlendirilmek üzere, moda deneyimini müşterilerimize yaşatacak bir Satış Danışmanı arıyoruz. Bu pozisyonda görev alacak kişi, mağazamızdaki ürünlerin satış süreçlerini yöneterek, müşteri memnuniyetini ön planda tutarak satış hedeflerine ulaşmamıza katkı sağlayacak, müşterilerimize ürünler hakkında bilgi vererek ihtiyaçlarına uygun çözümler sunacak ve mağaza içi düzenin sağlanmasına yardımcı olacak bir Mağaza Satış Danışmanı arıyoruz. Bu pozisyonda, Dinamik ve enerjik bir çalışma ortamında, satış becerilerinizi geliştirerek kariyerinize katkı sağlamak için sizleri aramızda görmek istiyoruz.
 
GÖREV VE SORUMLULUKLAR: 
Müşterilere ürünler hakkında detaylı bilgi vererek, ihtiyaçlarına uygun ürünleri önermek
 Mağaza içi düzenin sağlanmasına ve ürünlerin doğru şekilde sergilenmesine yardımcı olmak
 Satış hedeflerine ulaşmak için aktif satış yapmak ve müşteri memnuniyetini sağlamak
 Mağaza içi stok takibini yapmak ve eksik ürünlerin tamamlanmasını sağlamak
 Müşteri şikayetlerini ve taleplerini dinleyerek, çözüm odaklı yaklaşım sergilemek
 Perakende satış tekniklerini etkin bir şekilde kullanmak
 Satış sonrası müşteri memnuniyetini takip etmek ve geri bildirimleri değerlendirmek
 Mağaza operasyon süreçlerinde aktif rol almak
 Mağaza içi kampanya ve promosyonlar hakkında müşterileri bilgilendirmek
 Mağaza içi ekip arkadaşlarıyla uyumlu bir şekilde çalışarak, takım ruhunu desteklemek
 
ADAYDA ARANAN NİTELİKLER: 
Perakende sektöründe satış danışmanlığı deneyimine sahip,
 
En az lise mezunu,
 
Müşteri odaklı yaklaşımı benimseyen, güçlü iletişim becerilerine sahip,
 
Takım çalışmasına yatkın,
 
Dinamik ve hızlı tempolu çalışma ortamına kolayca uyum sağlayabilen,
 
Dış görünümüne özen gösteren ve temsil yeteneği yüksek,
 
Esnek çalışma saatlerine uyum sağlayabilecek.
 
ACCESSORIZE’ DA KARİYER YOLCULUĞU
 
Hızla büyüyen organizasyonumuzda gelişim ve sorumluluk alma fırsatları,
 
Mağazacılık alanında kariyer imkânları,
 
Fark edilebilirlik ve bireysel başarıların desteklendiği bir çalışma ortamı.
 
ÜCRET VE YAN HAKLAR
 
Net Ücret,
 
Aylık satış primi,
 
Fazla mesai ödemesi,
 
Doğum günü ikramiyesi,
 
Yemek ücreti,
 
Yol ücreti

Mağaza Satış Danışmanı

LC Waikiki

<div>
 
 
 ABOUT US
 
 
 
 
 
 
 Today LC Waikiki trades with more than 1300 stores in 63 countries, with the company&rsquo;s philosophy that
 
 &ldquo;Everyone Deserves to Dress Well&rdquo;
 
 enabling people to enjoy accessible fashion through quality products at affordable prices.
 
 
 
 
 
 
 The Role:
 
 International Retail Operations Executive (Europe)
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Responsible of new store openings, carrying out operational processes.
 </li>
 <li>
 Supports the store managers as a mentor when necessary.
 </li>
 <li>
 Substitutes for Country and/or Area Managers when necessary.
 </li>
 <li>
 Does the market research and analysis of competition, creates an action plan and shares with the Head of International Retail Operations.
 </li>
 <li>
 Identifies the necessary measures to increase the sales in the stores and gives feedbacks to Area/Country Managers (Cash register, product, unit placement etc.)
 </li>
 <li>
 Follows the stores' stocks, shipments acceptances and return processes in accordance with the direction of the Head of International Retail Operations. Shares the wrong applications and action plans with the Head of International Retail Operations.
 </li>
 <li>
 Identifies the risks for the financial affairs related issues that are under his/her responsibility such as checking the salary-bonuses, store cash deficit, advance payments etc.
 </li>
 <li>
 Plans weekly business trips to the countries, reports to the Retail Operation Director regarding action plans, travel reports etc.
 </li>
 <li>
 Logistics durations and shipments
 </li>
 <li>
 Checking country occupancy rates
 </li>
 <li>
 Controlling product mix distributions
 </li>
 <li>
 Tracking OKRs and project/process management
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 University Degree
 </li>
 <li>
 Excellent level in
 
 English
 
 (both written &amp; verbal)
 </li>
 <li>
 Minimum 3 years of experience in retail
 </li>
 <li>
 Analytic thinking skill
 </li>
 <li>
 Reporting &amp; analysis skills
 </li>
 <li>
 Ability to travel internationally
 </li>
 </ul>
 
 
 
 
 
 
 At LC Waikiki, we take the time to review each and every application due to LC Waikiki prerequisites. If your application found appropriate we will contact you via phone or email.
 
 
 
 
 
</div>

International Retail Operations Executive (Europe)

Pernod Ricard

<div><div>Pernod Ricard is Conviviality</div><div><div><div><div>
We are Cr&eacute;ateurs de convivialit&eacute;. Conviviality is what makes us unique.
It's a key part of our culture as a Company and is something that people can truly understand and experience once they join Pernod Ricard. When working on our refreshed EVP, we wanted to make sure to capture this essence and incorporate it into our storytelling going forward, to proclaim it: &ldquo;Conviviality, it&rsquo;s our thing.&rdquo;</div></div></div></div>
Position: Off Trade Area Manager, Black Sea
Location: Samsun
Department: Sales
Reports To: Regional Sales Manager (Anatolia)<div></div>
Direct Reports<ul><li>
Sales Supervisors: 4</li></ul>
Organizational Rationale
This role ensures Pernod Ricard T&uuml;rkiye&rsquo;s commercial excellence in the Off Trade channel across the Black Sea region, a market with growing importance for distribution and retail visibility. It provides leadership in managing distributor partnerships, retail coverage, and investment discipline, ensuring sustainable sales growth and consistent brand presence.
OBJECTIVE
To lead Pernod Ricard T&uuml;rkiye&rsquo;s Off Trade field sales operations in the Black Sea region, ensuring achievement of sales and distribution targets, building strong distributor and retailer partnerships, and developing a high-performing sales team that consistently delivers commercial excellence.
MAIN RESPONSIBILITIES
Field Execution &amp; Commercial Deployment<ul><li>
Implement Off Trade strategies across the Black Sea region in alignment with national sales priorities.</li><li>
Ensure achievement of primary and secondary sales targets.</li><li>
Increase distribution width and depth across retail and wholesale accounts.</li><li>
Drive merchandising and in-store promotional activities in cooperation with Trade Marketing.</li></ul>
Team Management &amp; Development<ul><li>
Lead, coach, and develop Sales Supervisors and their respective teams.</li><li>
Set clear performance objectives, monitor progress, and provide feedback.</li><li>
Foster a culture of accountability, collaboration, and continuous improvement.</li></ul>
Distributor Management<ul><li>
Manage distributor relationships, including stock levels, credit limits, and outlet coverage.</li><li>
Strengthen relationships with key retail partners to maximize availability and visibility.</li><li>
Support joint business planning with distributors and retailers.</li></ul>
Insights &amp; Reporting<ul><li>
Provide structured feedback on sales performance, market dynamics, and competitor activity.</li><li>
Deliver regional insights to inform national planning and S&amp;OP processes.</li><li>
Track ROI on trade investments and adjust plans based on performance.</li></ul>
REQUIREMENTS<ul><li>
Education: 4 Years&rsquo; University degree</li><li>
Experience:<ul><li>
Minimum 8-10 years of commercial experience, in FMCG or beverage industry</li><li>
Minimum 3&ndash;5 years of people management experience in sales, field team leadership, or key account management roles.</li></ul></li><li>
Professional Skills:<ul><li>
Strong understanding of Offtrade channel dynamics and key commercial drivers</li><li>
Proven leadership capabilities in managing field sales teams and driving execution excellence</li><li>
Ability to translate commercial strategies into regional action plans with measurable outcomes</li><li>
Solid planning, organizational, and analytical skills to monitor and improve performance</li><li>
Effective communicator with strong collaboration and stakeholder management abilities</li></ul></li><li>
Managerial &amp; Leadership Skills:<ul><li>
Demonstrated ability to lead and develop high-performing sales teams.</li><li>
Builds a performance-driven culture and encourages best practice sharing.</li><li>
Strong stakeholder management and cross-functional collaboration skills.</li></ul></li><li>
Competencies:<ul><li>
Strategic &amp; Commercial Thinking</li><li>
People Leadership</li><li>
Distributor &amp; Customer Orientation</li><li>
Execution Excellence</li><li>
Agility &amp; Accountability</li><li>
Stakeholder Management</li></ul></li><li>
Languages: Turkish (native), English (professional fluency).</li><li>
Mobility: Willingness to travel extensively within the region and occasionally nationwide.</li></ul>
Key Justifications:<ul><li>
Team Development &amp; Capability Building</li></ul>
Leads and develops Sales Supervisors in the region, fostering coaching, operational clarity, and preparing future leaders within the commercial organization &amp; provides dedicated leadership for Off Trade operations in the Black Sea, ensuring disciplined execution, consistent standards, and alignment with national sales strategies.<ul><li>
Distributor &amp; Retailer Management</li></ul>
Strengthens execution quality through structured distributor partnerships and improved collaboration with key retail accounts, ensuring visibility, availability, and commercial discipline.<ul><li>
Performance &amp; Investment Optimization</li></ul>
Ensures ROI-driven trade spending and disciplined performance monitoring, delivering profitable growth and premium brand presence across the Off Trade channel.<ul><li>
Cross-functional Collaboration</li></ul>
Acts as the regional liaison with central functions (Marketing, Trade Marketing, Supply Chain, Finance), enhancing the speed and effectiveness of commercial execution in the Black Sea region.
Summary
The Off Trade Area Manager (Black Sea) role is established to:<ul><li>
Lead regional Off Trade sales execution, ensuring sustainable growth and premium brand visibility.</li><li>
Build strong distributor and retailer partnerships, driving performance across key accounts.</li><li>
Develop and manage a high-performing team with a culture of accountability and agility.</li><li>
Provide regional leadership aligned with national Off Trade strategies and cross-functional collaboration</li></ul>
Why Join Us?
At Pernod Ricard T&uuml;rkiye, we foster a culture of responsibility, entrepreneurship, and mutual trust. Join a global company that promotes diversity, empowers its teams, and inspires progress&mdash;while making a meaningful impact in the communities we serve.
Where Conviviality is at work?
Collective Spirit: Conviviality is in our DNA and connects us beyond borders. The more diverse we are, the better we are at shaping the future of our industry. At our table, we have fun and bring a performance mindset to our work. We feel proud to continue the legacy of our group and iconic brands.
Craft Your Path: Our people enjoy coming together and transforming obstacles into opportunities. Everyone is empowered to do their best work and we nurture an enthusiasm for innovation and growth. Here, you will own your career and have access to unique opportunities to craft the path you want to take.
Cultivate The Future: We&rsquo;re a business with a soul. We care deeply about each other, our communities and our planet. We cherish the land where our products are grown and are committed to bringing good times from a good place. Being responsible in a safe and sustainable way is at the core of everything we do.
Building a Workplace of Inclusion
In line with the Group&rsquo;s core values, all recruitment processes are guided by the PR Leadership Attributes and the technical skills required for the role, ensuring fairness and eliminating any potential bias in candidate evaluation.
Job Posting End Date:
Target Hire Date:
2025-09-30
Target End Date:</div>

Off Trade Area Manager, Black Sea

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