bike rider

head of rider experience, middle east Jobs in Dubai

head of rider experience, middle east

rider quality support (t-patroller) Jobs in Dubai

rider quality support (t-patroller)

trail driver

rider quality support t patroller

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What&rsquo;s on Your Plate?
 
 
 
 <ul>
 <li>
 Conduct on-ground rider audits to ensure compliance with hygiene, appearance, uniform, and behavior standards.
 </li>
 <li>
 Manage crowd control during peak hours, promotional events, and high-traffic locations to ensure smooth operations.
 </li>
 <li>
 Handle de-escalation between riders, vendors, and customers, providing quick, professional resolutions to prevent escalation of conflicts.
 </li>
 <li>
 Support vendor relations by addressing operational challenges, acting as a liaison for smoother processes.
 </li>
 <li>
 Provide real-time updates on on-ground issues to relevant internal teams for swift resolution.
 </li>
 <li>
 Deliver safety training refreshers and updates to riders, ensuring alignment with company guidelines.
 </li>
 <li>
 Participate in special projects aimed at operational improvement, rider experience enhancement, or safety campaigns.
 
 
 </li>
 </ul>
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Experience working in delivery, operations, or rider checks is a plus.
 </li>
 <li>
 Valid motorbike license in the UAE is required.
 </li>
 <li>
 Able to speak clearly and deal with people in a polite and professional way.
 </li>
 <li>
 Can handle difficult situations calmly and help solve problems on-ground.
 </li>
 <li>
 Can speak and understand English; other languages like Arabic, Hindi, or Urdu are a bonus.
 </li>
 <li>
 Capable of supporting on-ground operations during peak hours.
 </li>
 <li>
 Responsible and careful when doing checks and following company rules.
 </li>
 <li>
 Knows basic safety and hygiene rules (good to have, but not a must).
 </li>
 <li>
 Ready to work shifts, weekends, and outside in all weather.
 </li>
 </ul>
</div>

Rider Quality Support (t-Patroller)

Deliveroo

<div>
 
 ME Rider Operations
 
 
 
 The team
 
 
 The Rider Engagement team sits within Rider Operations and is responsible for delivering a market-leading proposition for the UAE rider fleet. The team focuses on improving rider experience, engagement, and retention through initiatives such as rider communications, in-person events, perks and partnerships, and intel gathering &amp; reporting.
 
 
 The role
 
 
 The Rider Engagement Associate will support the execution of rider commercial perks and partnerships, road safety initiatives, and seasonal engagement campaigns across the UAE. The role will grow to take ownership of specific workstreams related to these initiatives and will report directly to the Middle East Rider Engagement Manager.
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Identify and pursue impactful rider benefit partnerships (e.g. grocers, restaurants, and bike service shops) to strengthen Deliveroo&rsquo;s non-monetary rider proposition in the UAE.
 </li>
 <li>
 Support the creation and rollout of engaging rider communications and campaigns.
 </li>
 <li>
 Support the planning and execution of rider road safety programmes, including hosting workshops and collaborating with internal and external stakeholders such as local authorities and the Public Affairs team.
 </li>
 <li>
 Track and report on the success of initiatives (e.g. rider satisfaction and redemption rates).
 </li>
 <li>
 Organise and execute in-person rider activities and events, such as rider Iftars during Ramadan and heat-relief campaigns during the summer months.
 
 </li>
 </ul>
 
 Requirements
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in Operations, Partnerships, Sales, Marketing &amp; Community Engagement.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field
 </li>
 <li>
 Strong written and verbal communication skills in English and Arabic
 </li>
 <li>
 Ability &amp; interest to craft clear and engaging communications for rider campaigns
 </li>
 <li>
 Comfortable conducting market research and external outreach
 </li>
 <li>
 Experience coordinating events, workshops, or engagement initiatives is a plus
 </li>
 <li>
 Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus.
 </li>
 <li>
 Must hold a UAE Passport and Family Book
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 At Deliveroo, You&rsquo;ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That&rsquo;s Constantly Evolving. We&rsquo;re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To
 
 
 🔧 Make a visible impact every day
 
 
 Your work directly improves experiences for customers, partners and riders.
 
 
 🌱 Learn fast in an entrepreneurial environment
 
 
 Work close to the market with autonomy, pace and real responsibility.
 
 
 🧠 Build a career, not just a role
 
 
 Stretch yourself, develop new skills and grow as the business evolves.
 
 
 🌎 Deliver together in an inclusive culture
 
 
 Collaborative, values-driven teams that support how you work best.
 
 We aim to create a fair process that lets your skills shine&mdash;our interview typically includes 3-4 stages. Find more about how we hire here.
 
 
 Our Global Structure
 
 
 Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we&rsquo;re unlocking new possibilities as one global team.
 
 
 Diversity, Equity and Inclusion
 
 
 At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We&rsquo;re committed to fostering an environment where everyone can do their best work and feel they belong.
 
 We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
 
 If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you&rsquo;ll have the opportunity to let us know once you&rsquo;ve submitted your application. We&rsquo;ll share details on how to request support so we can ensure you have a fair and equitable experience.
 
 If you&rsquo;re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we&rsquo;d love to hear from you!
</div>

Rider Engagement Associate, Dubai (UAE National)

<div>
 Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. The Middle East markets (UAE and Kuwait) are one of our most dynamic and competitive markets. Functions include commercial, operations, and marketing, and teams in the Middle East partner closely with global functions such as product, technology, and consumer to deliver results for our customers.
 
 
 This role sits within Operations and leads all things Rider Experience. A large and impactful scope that includes Rider community management, Rider communications, several aspects of Rider Performance, Rider Support, and Rider Onboarding. The role entails building, improving, and implementing processes across the areas above, tracking and managing efficiency and effectiveness of how we are performing across a variety of metrics, and finally ensuring that we are able to deliver excellent support to riders across the region.
 
 
 
 The Role
 
 
 
 Operating at scale in a hyper-competitive, hyper-growth environment is no easy feat. As such, you'll be faced with some of the most exciting problems across the food tech space. Reporting to the Director of Operations, Middle East, you&rsquo;ll have a key role in ensuring the success of the logistics network in our Middle East markets. This centers around ensuring that we always have a fleet of highly engaged, highly satisfied, and highly performing riders on our network. Working with stakeholders within Ops to find the right approach through levers like communications, education modules, and rider events. This role is regional, and will be required to build world-class frameworks and systems that are both effective and scalable. The objective is straightforward: build the best systems to ensure riders are able to deliver the best experience for our customers and merchants.
 
 
 You&rsquo;ll work closely with other members of the Middle East rider operations teams, as well as wider teams within HQ Ops, Product, and Tech to ensure the best possible outcomes for our riders, restaurants, and customers.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 Here&rsquo;s what your day-to-day might look like:
 
 
 <ul>
 <li>
 Managing a large team that owns and runs several processes across the scope of the team
 </li>
 <li>
 Building effective, scalable, and efficient frameworks and systems that can be centralized to manage and track several key metrics across our network
 </li>
 <li>
 Make recommendations on how to allocate our resources to ensure the best possible outcomes, for instance, managing rider churn to optimal levels to ensure best-in-class service levels
 </li>
 <li>
 Ensuring the quality and engagement of riders newly onboarded on our network is conducive to our strategy of having best-in-class service levels
 </li>
 <li>
 Track our key metrics, look for unusual trends in our data, and uncover root causes to ensure that we preserve the health of the network.
 </li>
 <li>
 Work alongside other members of the Middle East Rider Operations team to ensure that we operate to budget
 </li>
 <li>
 Provide regular, relevant, concise updates on rider experience to senior business stakeholders.
 
 
 </li>
 </ul>
 
 What You'll Need To Thrive
 
 
 
 Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
 
 
 <ul>
 <li>
 A high standard of university-level education
 </li>
 <li>
 8+ years of experience in program management, consulting, banking, engineering, or a high-growth start-up
 </li>
 <li>
 Excellent problem-solving skills &ndash; experience solving tough, complex problems
 </li>
 <li>
 An ownership mindset that means you know what is happening in your area of responsibility
 </li>
 <li>
 Experience managing a multi-functional team
 </li>
 <li>
 Experience building scalable processes, tools, and structured change methodologies, and therefore enjoying working in a process-driven environment
 </li>
 <li>
 Strong analytical mindset and comfortable with large data sets
 </li>
 <li>
 Excellent stakeholder management and communication skills
 </li>
 <li>
 Comfortable handling multiple workstreams at the same time, working both individually and as part of a team
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 At Deliveroo, you&rsquo;ll do work that matters, solving real-world problems in a three-sided marketplace that&rsquo;s constantly evolving.
 
 
 We&rsquo;re Food Lovers, Problem Solvers, Community Builders, And More, Brought Together By a Shared Drive To Make Things Better. Working Here, You Can Expect To
 
 
 
 🔧 Solve meaningful problems at real scale
 
 Work on a complex, always-on marketplace that impacts millions every day.
 
 
 🌱
 
 See your impact, fast
 
 Ship, test, and improve ideas quickly in a low-hierarchy, high-ownership
 
 
 environment.
 
 
 
 🧠Grow through challenge and ownership
 
 Take on big, ambiguous problems and accelerate your career with strong support.
 
 
 
 🌎A culture built for builders
 
 High standards, collaboration, flexible working, and continuous learning.
 
 
 We aim to create a fair process that lets your skills shine&mdash;our interview typically includes 3-4 stages. Find more about how we hire
 
 here.
 
 
 
 
 Our Global Structure
 
 
 
 Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we&rsquo;re unlocking new possibilities as one global team.
 
 
 
 Diversity, Equity, and Inclusion
 
 
 
 At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We&rsquo;re committed to fostering an environment where everyone can do their best work and feel they belong.
 
 
 We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
 
 
 If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you&rsquo;ll have the opportunity to let us know once you&rsquo;ve submitted your application. We&rsquo;ll share details on how to request support so we can ensure you have a fair and equitable experience.
 
 
 If you&rsquo;re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we&rsquo;d love to hear from you!
</div>

Head of Rider Experience, Middle East

Avyanco Business Consultancy

Job Title: Bike RiderLocation: UAEWe are looking for a reliable and responsible Bike Rider to join our team.Requirements:<ul><li>Must have a valid UAE bike driving license</li><li>Must have own visa (freelance / transferable visa preferred)</li><li>Good knowledge of UAE roads and locations</li><li>Ability to follow schedules and delivery timelines</li></ul>Job Responsibilities:<ul><li>Deliver items safely and on time</li><li>Follow assigned routes and instructions</li><li>Maintain the bike in good condition</li><li>Ensure proper handling of deliveries</li></ul>What We Offer:<ul><li>Work permit will be provided</li><li>Competitive salary package</li><li>Supportive working environment</li></ul>If you meet the above requirements, please apply with your details.Work Location: In person

Bike rider

SWIFTONE DELIVERY SERVICES

Job Opening: Bike Rider (Delivery Rider) &ndash; Noon FoodWe are hiring Bike Riders to join the Noon Food delivery team in Dubai.Location: Dubai, UAE Job Type: Full-timeResponsibilities:<ul><li>Deliver food orders from Noon Food partners to customers safely and on time</li><li>Follow app instructions and assigned routes</li><li>Ensure orders are handled carefully</li><li>Maintain professionalism with customers</li><li>Follow UAE traffic rules and company standards</li></ul>✅ Requirements:<ul><li>Valid UAE Bike Riding License</li><li>Good knowledge of Dubai roads</li><li>Basic English communication</li><li>Responsible, punctual, and active</li><li>Previous delivery experience is a plus</li></ul>Benefits:<ul><li>Competitive salary + incentives per delivery</li><li>Performance bonuses</li><li>Stable income with high order volume</li></ul>To Apply: Send your CV + UAE Bike License via WhatsApp: 0588965502Start your journey with Noon Food DubaiPay: AED4,500.00 per monthWork Location: On the road

Delivery Hero

<div>Company Description 
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. 
 
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner. 
Job Description 
<ul><li>
Audit fleet partner performance &amp; live operations</li><li>
Assist in implementing region-wide action plans and suggest ideas based on industry research and rider feedback</li><li>
Support with external meetings, tasks, and ongoing initiatives related to logistics</li><li>
Measure the success of initiatives to quantify the impact, iterate, and improve</li><li>
Support in documenting action plans and local adaptations of regional initiatives</li><li>
Ensure timely project delivery and clear progress reporting</li><li>
Act as a point of contact with PA function on all 3PL &amp; rider matters</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent education</li><li>
Prior experience in an administrative support role is preferred, but not required</li><li>
Familiarity with basic computer applications, such as Microsoft Office</li><li>
Strong organizational and time management skills</li><li>
Good verbal and written communication skills</li><li>
Ability to work independently and as part of a team</li><li>
Attention to detail and accuracy in completing tasks</li><li>
Professional demeanor and positive attitude</li><li>
Willingness to learn and take on new responsibilities as needed</li><li>
Ability to maintain confidentiality of sensitive information</li></ul></div>

Admin Logistics (UAE National)

Aaramam

We are looking for a bike rider experienced in the Dubai market. Must have a valid license. Urgently requiredInterested candidates can directly message or call on +971 50 861 3100Job Type: Full-timeWork Location: In person

Bike Rider

Explore 1640+ Rider quality support t patroller in Dubai this May. Find roles across top companies and apply now to boost your career.

1640 rider quality support t patroller jobs In Dubai

Rider Quality Support (t-Patroller)

Rider Engagement Associate, Dubai (UAE National)

Head of Rider Experience, Middle East

Bike rider

Bike rider

Admin Logistics (UAE National)

Bike Rider