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TTEC

<div>
 Sales Operations Manager, Cairo, Egypt
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. We are looking to hire an experienced outbound Sales Operations Manager working in our Cairo site. You&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 Reporting to the Senior Sales Manager, you will be responsible for leading a team of sales team leaders and sales agents and developing and implementing successful sales strategies.
 
 
 
 What You&rsquo;ll Do As a Leader
 
 
 
 <ul>
 <li>
 Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
 </li>
 <li>
 Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
 </li>
 <li>
 Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
 </li>
 <li>
 Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
 </li>
 <li>
 Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
 </li>
 <li>
 Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
 </li>
 <li>
 Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
 </li>
 <li>
 Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do As Sales Manager
 
 
 
 <ul>
 <li>
 Manage Sales pipeline and regular forecasting to meet assigned goals.
 </li>
 <li>
 Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
 </li>
 <li>
 Develop and continuously improve lead qualification using established criteria and standards.
 </li>
 <li>
 Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
 </li>
 <li>
 Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
 </li>
 <li>
 Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
 
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Native or fluent in spoken and written English
 </li>
 <li>
 Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 Success with managing a BPO brick and mortar team.
 </li>
 <li>
 Demonstrated ability to be a quick learner.
 </li>
 <li>
 Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
 </li>
 <li>
 Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
 </li>
 <li>
 Willingness to work across shifts for international clients
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales
 </li>
 <li>
 Strong leadership driving Sales, Customer Success and Subscription management.
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
</div>

Sales Operations Manager

Roha

<div>
 
 
 About the Role
 
 - As a Account Manager, take full responsibility for developing and managing a business operation that achieves sales targets of the Company, profitability, market share, and customer and employee satisfaction by directing, coordinating, and monitoring all sales operations and personnel development activities.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Market mapping &amp; Sales planning
 </li>
 <li>
 Analyze &amp; evaluate operational sales, market trends &amp; customer requirements
 </li>
 <li>
 Responsible for Achieving sales targets
 </li>
 <li>
 Make good relations with all customers &amp; handle key customers
 </li>
 <li>
 Make regular visits to all Key customers
 </li>
 <li>
 Responsible for detailed market information like:
 </li>
 </ul>
 
 Trend &amp; market conditions
 
 
 Customer requirements
 
 
 Market requirements
 
 
 Price &amp; competitors
 
 
 Business opportunities
 
 <ul>
 <li>
 Responsible for market development
 </li>
 <li>
 Develop the pricing
 </li>
 <li>
 New product identification and development
 </li>
 <li>
 MIS Reporting &ndash; Monthly &amp; Quarterly
 </li>
 <li>
 Should be flexible to take up any task related to the Sales &amp; Marketing Department if required or situation demands
 </li>
 <li>
 Responsibility for achieving the Gross Margin
 </li>
 </ul>
 
 
 
 
 
 About the Company
 
 - ROHA is a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico &amp; Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives. At the core of this company is its 350,000 sq. ft., state-of-the-art production facility in the ROHA district of Maharashtra, India, which meets the highest international standards and norms.
 
</div>

Account Manager

Honeywell

<div>
 
 Job Description
 
 
 
 The Commercial Excellence objective is to drive top-line growth faster than the market peers through the consistent application of best practices, tools and processes designed to optimize the company&rsquo;s selling strategies and structures.
 
 
 Reporting to the BA META Sales Excellence Leader, the
 
 HBS META Snr. Sales Operations Specialist
 
 plays a pivotal in driving commercial excellence to support profitable growth. The role focuses on transforming business processes and equipping sales teams with the tools, capabilities, and mindset required to achieve strategic objectives.
 
 
 You will be responsible for driving a standardized approach to implement a continuously improving program of best practice sales processes (including content, tools, MOS, metrics, and operational tactics) to be applied practically that drive near-term world-class sales performance as measured by sustained sales growth.
 
 
 
 Responsibilities
 
 
 
 
 You should be
 
 
 
 <ul>
 <li>
 Comfortable processing large volumes of disparate data to derive and communicate actionable insights to internal stakeholders at both leadership and individual contributor level.
 </li>
 <li>
 An articulate change agent within the commercial teams &ndash; communicate the key asks, handle objections, and drive sustainable changes in sales processes/ behaviors.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Continuously improve the program of common sales processes (including content, tools, MOS, metrics, and operational tactics) that drive near-term world-class sales performance.
 </li>
 <li>
 Assist in Developing, deploying, and maintaining a common curriculum and inventory of sales processes and solutions that deliver best in class execution on the key areas of salesforce deployment, opportunity pipeline and account planning.
 </li>
 <li>
 Own pipeline management and related processes, including order intake say/ do improvement.
 </li>
 <li>
 Provide bi-weekly pipeline updates and analyses, offering insights for reviews at regional, global, and executive levels.
 </li>
 <li>
 Provide guidance and support to optimize the sales force and processes based on analytics, best practices, business plans, market trends, etc. to improve sales productivity.
 </li>
 <li>
 Analyze, audit, and assess efficacy of all sales metrics, measurements, and scorekeeping.
 </li>
 <li>
 Analyze, audit, and assess efficacy of sales processes and individual sales performance.
 </li>
 <li>
 Support the development and implementation of tactics to improve win rates/accelerate sales cycle improvements.
 </li>
 <li>
 Establish and oversee SFDC management practices and value realization, drive standardization of sales process &amp; tools.
 </li>
 <li>
 Develop and implement Strategic Account Processes.
 </li>
 <li>
 Participate in Annual Budget development processes, lead Annual Sales Quota deployment.
 </li>
 <li>
 Partner with strategic &amp; product marketing to design and implement new/additional methods for lead acquisition, data analysis and usability for all sales functions within META.
 </li>
 <li>
 Support cross-functionally within the CCO organization (Channel Ops, MarComs, Strategic and Customer Marketing, Offering Management, Pricing) as needed to bring in data-driven insights and drive actions for growth.
 </li>
 <li>
 Identify and remedy areas where redundancies in day-to-day operational tasks are happening and work swiftly to implement more efficient processes &ndash; leverage COE/ back-office teams where possible.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 YOU MUST HAVE
 
 
 
 <ul>
 <li>
 Bachelor's degree in Commerce / Marketing/ Business / Engineering / Project Management.
 </li>
 <li>
 MBA is preferable.
 </li>
 <li>
 Extensive experience within a Sales Enablement/ Operations/ Commercial Excellence or related role with transferable skills.
 
 
 </li>
 </ul>
 
 WE VALUE
 
 
 
 <ul>
 <li>
 Strong project management skills with the ability to manage multiple data sources and derive actionable insights.
 </li>
 <li>
 Experience in multinational environments and working with culturally diverse teams.
 </li>
 <li>
 Strong analytical skills, with experience leveraging market research and competitive analysis to improve performance.
 </li>
 <li>
 Understanding of industry goals, objectives, strategies, and competitive situation
 </li>
 <li>
 Knowledge of change management tools and practices.
 </li>
 <li>
 Ability to work in a fast-paced, highly matrixed environment.
 </li>
 <li>
 Good interpersonal and presentation skills.
 
 
 </li>
 </ul>
 Management / Supervisory experience not necessary, but will need to drive results from peer group and cross functionally (Managing without Authority).
 
 
 
 INCLUDES
 
 
 
 <ul>
 <li>
 Some Travel Required
 </li>
 <li>
 Continued Professional Development
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>

Sr Sales Ops Specialist

Julphar

<div>
 
 
 Job Summary/Main Purpose:
 
 
 
 The Sales Force Effectiveness Manager will be responsible for the overall implementation of all Operational Excellence programs and projects relevant to Sales Force Effectiveness, CRM system, and Compliance. This role will also drive the organizational and operational changes needed by Julphar Commercial division. The role will develop sales force effectiveness plans to drive sales growth and sales force productivity for Julphar. This position provides regular sales analysis reports and monitors key performance measures to provide insights for continuous sales effectiveness and efficiency.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Business Leadership
 
 :
 
 <ul>
 <li>
 Develops sales KPI structure roadmap in coordination with CCO, and facilitates relevant program designs, deployment, and evaluation.
 </li>
 <li>
 Maximizes effectiveness of commercial activities undertaken by Julphar through strong Customer Management Operations (Sales Force, MSLs and Access effectiveness), including incentive schemes and reporting.
 </li>
 <li>
 Leads the entire SFE process for flawless deployments including planning, sales team communication, and execution tracking.
 </li>
 <li>
 Provides monthly/quarterly and annually regional analysis of SFE implementation.
 </li>
 <li>
 Formulates recommendations in the areas of sales force territory alignments.
 </li>
 <li>
 Leads projects in building and strengthening information hubs and access, and providing the right solutions/tools in meeting users' business needs.
 </li>
 <li>
 Reviews and aligns sales incentive schemes including but not limited to pay mix, sales targets, and pay-out conditions.
 </li>
 <li>
 Ensures models are market competitive and drive target selling behavior.
 </li>
 <li>
 Implements systems and tools to improve field force productivity and business intelligence tools.
 </li>
 <li>
 Establishes key metrics, KPIs and reporting dashboards to ensure efficiency of the sales force.
 </li>
 <li>
 Reports, monitors, and analyzes performance data, and sales activities to support recommendations to the sales management teams to develop and improve performance of sales teams.
 </li>
 <li>
 Partners with sales and marketing regional teams on strategic projects and change management processes to improve sales and marketing effectiveness.
 </li>
 </ul>
 
 
 
 
 
 Strategic Support
 
 :
 
 <ul>
 <li>
 Conducts strategic and financial analysis that guide brands and its Sales Force Effectiveness decisions including in-licensing pipeline opportunities, commercial co-promotion, and international opportunities.
 </li>
 <li>
 Provides weekly/bi-weekly updates &amp; analytics to relevant stakeholders.
 </li>
 <li>
 Identifies new generic product development opportunities that support the corporate strategy through market and industry research.
 </li>
 <li>
 Increases Customer Prescription/Usage and creates innovative programs for better Agent/Distributors management in the concerned geography.
 </li>
 <li>
 Works with relevant stakeholders in pursuing partnerships and licensing arrangements in the given country and region.
 </li>
 <li>
 Must showcase the ability in relevant soft skills including change management, continuous improvement, conflict resolution and consensus building activities.
 </li>
 <li>
 Contributes to high productivity and motivation of the working team with the use of communication skills and cooperation.
 </li>
 <li>
 Delivers proactive and effective communication related to improvement initiatives.
 </li>
 <li>
 Collaborates with multiple teams to determine their challenges in hand and recommend solutions.
 </li>
 <li>
 Maintains and promotes a teamwork environment with effective and clear communication amongst colleagues.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Key Experiences / Functional Knowledge Requirements
 
 :
 
 <ul>
 <li>
 A 4-year Bachelor's degree in Pharmacy / Science is required.
 </li>
 <li>
 10-12+ years of experience in the Pharmaceutical industry, with at least 3+ years in a Sales Force Effectiveness Manager role.
 </li>
 <li>
 An understanding of marketing planning, brand marketing and budgeting processes as well as of marketing information needs and key business drivers is required.
 </li>
 <li>
 An understanding of sales force structures, processes and resource allocation is also necessary.
 </li>
 <li>
 The candidate must be IT literate with highly developed Analytics, Dashboards, Excel and presentation skills.
 </li>
 <li>
 Functional knowledge of the clinical aspects of the pharmaceutical industry, KOLS, HCPs, Supply chain, dispensing requirements and drug distribution channels is required.
 </li>
 <li>
 Experience working with matrixed, geographically distributed and functionally diverse work groups is preferred.
 </li>
 <li>
 Proven experience in an analytical and strategic commercial environment, including financial analysis.
 </li>
 <li>
 In-depth knowledge of the international &amp; local pharmaceutical industry business processes and ability to analyze complex business issues.
 </li>
 <li>
 A detailed understanding of the healthcare system and its different customer groups is also required.
 </li>
 </ul>
 
 
 
</div>

Manager - Sales Force Effectiveness

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 Summary Job Descriptio
 
 
 
 THIS POSITION IS BASED IN CAIRO, EGYPT
 
 
 We are a Services Deal Desk unit to assist our front-line Sales team to execute Premium Engagement and Professional Services agreements with our customers. Our team within Customer Business Support is part of a bigger Business Support unit and consists of several in-country specialists with focus on deal support and contract creation for dedicated SAP services offerings.
 
 
 Our EMEA Core Team provides support to the sales teams in the wider Deal Execution process for services deals throughout Europe with the following three main areas/tasks
 
 
 <ul>
 <li>
 Deal Support Manager
 </li>
 <li>
 Triaging requests to validate and prioritize support requirements
 </li>
 <li>
 Provide effective and efficient Deal Support, liaising with requestors to gather the minimum information required to process a deal
 </li>
 <li>
 Setting up a deal and quote in the SAP Harmony deal system
 </li>
 <li>
 Initiating approval requests for quotes in the Harmony System
 </li>
 <li>
 Liaise with stakeholders like Service Delivery, Commercial, Revenue Recognition, Legal, and Business Approvers to facilitate approvals where needed
 </li>
 <li>
 Submitting the order form to the customer or opportunity owner for signature using DocuSign after approval
 </li>
 <li>
 Contract Specialist
 </li>
 <li>
 Become an expert in the standard Services contracting process for all Premium Engagement and Professional Services offers and be able to advise internal customers as required.
 </li>
 <li>
 Completing contracts using state-of-the-art automation for most cases
 </li>
 <li>
 Create &ndash; with the support of other specialists - larger customer specific potentially non &ndash; standard contracts
 </li>
 <li>
 Understand Services contracts and be able to advise Sales on any potential issues in the review and approval process, ensuring usage of correct templates, adherence of Business and Compliance rules etc.
 </li>
 <li>
 Support change activities to enable a best run Deal Execution and Contracting process in EMEA
 </li>
 <li>
 Projects
 </li>
 <li>
 Drive projects to continuously proceed with automation and standardisation in order to speed up the process of contract creation and delivering best value to our customers
 </li>
 <li>
 Work with local, regional and global peers to create a great customer experience for our internal and external stakeholders
 </li>
 <li>
 Work with peers to establish efficient cross-country support measures
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Strong self-organisation skills - this includes the ability to manage several deals in parallel -across different processing stages- within a given (often challenging) timeline, and all deals to be managed in unison
 </li>
 <li>
 profound knowledge of general corporate business practices, commercial contracting regulations and principles
 </li>
 <li>
 Strong mindset and willingness to follow internal processes and procedures to ensure all required approvals have been obtained and recorded as per the relevant regulations
 </li>
 <li>
 reliability and assertiveness
 </li>
 <li>
 an ability to quickly identify risks and issues, providing solutions by suggesting suitable alternatives to solve issues at hand, escalating matters within the business where necessary
 </li>
 <li>
 good level of stress resistance, ability to work well, prioritize and remain calm and professional especially under pressure, whilst managing multiple contracts in parallel and meeting tight timelines especially at month and quarter ends
 </li>
 <li>
 ability to own and manage a problem, by ensuring it is resolved or concluded as quickly as possible.
 </li>
 <li>
 ability to clearly explain outstanding deal or contractual issues to the stakeholders and confidence to participate in unscheduled ad hoc meetings
 </li>
 <li>
 Fluency in English, both spoken and written, is a must. Other languages like e.g. French, Turkish, Spanish, Italian and German are beneficial but not mandatory.
 
 
 </li>
 </ul>
 
 Experience Required
 
 
 
 <ul>
 <li>
 Proven track record of successfully working on similar set ups as detailed in the above Job Description
 </li>
 <li>
 Experience of working either directly within Sales, Sales Support or Deal Support Operation Functions is preferre
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 433582 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Sales Ops Business Partner Sr Specialist, Cairo

Lafarge Egypt

<div>
 
 
 
 WHO IS LAFARGE?
 
 
 
 
 As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 Develop the local &amp; exports sales support process in order to achieve the targeted sales volumes, facilitate &amp; establish a smooth dispatch &amp; transportation process through coordinating &amp; monitoring the performance of the concerned departments to achieve the maximum revenue &amp; volumes. Ensure sustainable Sales Operations to avoid any risks on the Top-Line results.
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 <ol>
 <li>
 
 
 Health &amp; Safety:
 
 
 </li>
 </ol>
 
 
 
 <ul>
 <li>
 Adhere to and enforce relevant legislation and policies and ensure that the highest degree of safety and safe working practices are maintained.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 
 Functional:
 
 
 </li>
 </ol>
 
 
 
 
 
 Sales Support:
 
 
 
 
 
 
 <ul>
 <li>
 Identify, monitor &amp; fix all the sales operations bottlenecks that put the sales targets at risk
 </li>
 <li>
 Drive &amp; coordinate with all related departments (Logistics, Procurement, Quality, Production, Dispatch, etc.) to find solutions to enhance the sales operations
 </li>
 <li>
 Monitor the Daily Sales Targets (orders, deposits, loading rate .. etc.) and take actions when needed
 </li>
 <li>
 Ensure full alignment with sales team to secure the sales targets
 </li>
 <li>
 Monitor and ensure that the dispatch process and loading rate is within the projection in terms of time &amp; loading rate in order to effective &amp; achieve the sales targets.
 </li>
 <li>
 Monitor the execution of requested daily delivery plans of all geographical areas to ensure that the quantities are executed as per the sales plan.
 </li>
 <li>
 Maintain effective working procedures to promote the overall performance of the sales operations carried on with the minimum available resources
 </li>
 <li>
 Managing the role of the Sales Support as an interactive communication channel between the Sales Force, the Transportation, packing &amp; Dispatch Department in order to have a smooth workflow
 </li>
 <li>
 Enforce the implementation and adherence to health &amp; safety policies &amp; procedures to maintain LCE as a safe working place
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 
 Education
 
 :
 
 
 Bachelor&rsquo;s degree of Business Administration
 
 
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Understanding of cement industry, logistics background, Negotiation &amp; communication Skills, time management skills, Good listener.
 </li>
 <li>
 Professionalism: pleasant with others on the job and displaying a good-natured, cooperative attitude.
 </li>
 <li>
 Initiative: Excited to take on responsibilities and challenges
 </li>
 </ul>
 
 
 
 
 
 Behavioral Skills:
 
 
 <ul>
 <li>
 Negotiation / Communication skills.
 </li>
 <li>
 Problem solving.
 </li>
 <li>
 Results driven.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Ability to transform ideas into actions.
 </li>
 <li>
 Ability to work with different profiles &amp; experience levels, and build relationships.
 </li>
 </ul>
 
 
 
 
 
 Language Skills:
 
 
 <ul>
 <li>
 Fluent written and spoken Arabic &amp; English
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 2-4 years of experience in Sales Support/ Sales Operations.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 WHO ARE LAFARGE PEOPLE?
 
 
 
 
 Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.
 
 
 
 
 
 
 
 YOUR LAFARGE EXPERIENCE
 
 
 
 
 At Lafarge, there is endless opportunity for you to play your part. Whether you&rsquo;re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you&rsquo;ll have the chance to embrace the passion we share for our planet. You&rsquo;ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it&rsquo;s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
 
 
 
 
</div>

Sales Operations Specialist

<div>
 
 
 
 WHO IS LAFARGE?
 
 
 
 
 As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.
 
 
 
 
 
 
 Job Purpose
 
 
 
 Develop the local &amp; exports sales support process in order to achieve the targeted sales volumes, facilitate &amp; establish a smooth dispatch &amp; transportation process through coordinating &amp; monitoring the performance of the concerned departments to achieve the maximum revenue &amp; volumes. Ensure sustainable Sales Operations to avoid any risks on the Top-Line results.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 Health &amp; Safety:
 
 
 
 <ul>
 <li>
 Adhere to and enforce relevant legislation and policies and ensure that the highest degree of safety and safe working practices are maintained.
 </li>
 </ul>
 
 
 
 
 
 
 Functional:
 
 
 
 <ul>
 <li>
 Identify, monitor &amp; fix all the sales operations bottlenecks that put the sales targets at risk
 </li>
 <li>
 Drive &amp; coordinate with all related departments (Logistics, Procurement, Quality, Production, Dispatch, etc.) to find solutions to enhance the sales operations
 </li>
 <li>
 Monitor the Daily Sales Targets (orders, deposits, loading rate .. etc.) and take actions when needed
 </li>
 <li>
 Ensure full alignment with sales team to secure the sales targets
 </li>
 <li>
 Monitor and ensure that the dispatch process and loading rate is within the projection in terms of time &amp; loading rate in order to effective &amp; achieve the sales targets.
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 <li>
 Monitor the execution of requested daily delivery plans of all geographical areas to ensure that the quantities are executed as per the sales plan.
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 Maintain effective working procedures to promote the overall performance of the sales operations carried on with the minimum available resources
 </li>
 <li>
 Managing the role of the Sales Support as an interactive communication channel between the Sales Force, the Transportation, packing &amp; Dispatch Department in order to have a smooth workflow
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 <li>
 Enforce the implementation and adherence to health &amp; safety policies &amp; procedures to maintain LCE as a safe working place
 </li>
 </ul>
 
 
 
 
 
 Education, Qualifications &amp; Experience
 
 
 
 
 
 
 
 
 Education
 
 : Bachelor&rsquo;s degree of Business Administration
 
 
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Understanding of cement industry, logistics background, Negotiation &amp; communication Skills, time management skills, Good listener.
 </li>
 <li>
 Professionalism: pleasant with others on the job and displaying a good-natured, cooperative attitude.
 </li>
 <li>
 Initiative: Excited to take on responsibilities and challenges
 </li>
 </ul>
 
 
 
 
 
 Behavioral Skills:
 
 
 <ul>
 <li>
 Negotiation / Communication skills.
 </li>
 <li>
 Problem solving.
 </li>
 <li>
 Results driven.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Ability to transform ideas into actions.
 </li>
 <li>
 Ability to work with different profiles &amp; experience levels, and build relationships.
 </li>
 </ul>
 
 
 
 
 
 Language Skills:
 
 
 <ul>
 <li>
 Fluent written and spoken Arabic &amp; English
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 2-4 years of experience.
 </li>
 </ul>
 
 
 
 
 
 WHO ARE LAFARGE PEOPLE?
 
 
 
 Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.
 
 
 
 
 
 
 YOUR LAFARGE EXPERIENCE
 
 
 
 At Lafarge, there is endless opportunity for you to play your part. Whether you&rsquo;re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you&rsquo;ll have the chance to embrace the passion we share for our planet. You&rsquo;ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it&rsquo;s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
 
 
 
 
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Sales Operations Support Specialist

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