customer service representative Jobs in Cairo

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sales representative

DHL Express

<div>
 
 Location:
 
 
 
 West Cairo (Mohandessin, Dokki, Zamalek, Haram, Shiekh Zayed, 6th of October city, Downtown and others)
 
 
 
 Role Purpose:
 
 
 
 Achieve revenue targets through effectively promoting and selling DHL&rsquo;s products and value-added services.
 
 
 Ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers.
 
 
 
 Key Activities:
 
 
 
 
 <ul>
 <li>
 Represent DHL professionally and respond to customer needs in a courteous manner.
 </li>
 <li>
 Build and maintain strong relationships with customers.
 </li>
 <li>
 Work proactively to support teamwork, shuttle operations, and overall performance.
 </li>
 <li>
 Deliver fast and professional service, recognizing the urgent nature of express shipments.
 </li>
 <li>
 Follow DHL procedures, ISO standards, and safe working practices.
 </li>
 <li>
 Maintain solid knowledge of DHL network, products, and services to provide accurate information.
 </li>
 <li>
 Report recurring issues promptly for corrective action.
 </li>
 <li>
 Accurately process shipments and ensure correct data entry for flawless airwaybills.
 </li>
 <li>
 Promote and sell DHL&rsquo;s value-added services and contribute to the Sales Lead program.
 </li>
 <li>
 Suggest improvements to processes, systems, and services to enhance customer experience.
 </li>
 <li>
 Work both independently and with the team to achieve goals and foster team spirit.
 </li>
 <li>
 Ensure shipments, documents, and invoices are completed and recorded by end of shift.
 </li>
 <li>
 Manage supplies, track cash sales, and submit daily cash summaries to Accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a recognized university.
 </li>
 <li>
 Ability to achieve sales targets and overcome challenges.
 </li>
 <li>
 Previous experience in retail sales preferred.
 </li>
 <li>
 Fluent in English and Arabic, with excellent verbal and written communication skills.
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, PowerPoint).
 </li>
 <li>
 Skilled in building and sustaining strong customer relationships.
 </li>
 </ul>
</div>

Retail Sales Representative

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 175109
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative is responsible for establishing rapport and credibility with customers in order to facilitate the purchase of IKEA's product range. They must maintain merchandising standards and ensure stock availability to achieve sales targets. This role requires going the extra mile to exceed customer expectations and involves conducting sales inspections, communicating with procurement, and taking actions based on customer feedback. Success in this role involves building strong relationships with customers, empowering the team to meet customer needs, recommending sales strategies, and remaining informed about market trends and product updates.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.
 </li>
 <li>
 Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.
 </li>
 <li>
 Develop effective ways of building relationships with customers, thereby establishing trust and confidence.
 </li>
 <li>
 Understand and determine customers&rsquo; requirements to prepare a pro forma invoice.
 </li>
 <li>
 Maintain contact and advise customers on news or recently received items of interest, and follow up on quotations to convert to actual sales.
 </li>
 <li>
 Empower and encourage the team to take immediate action to meet customer needs and give input on how to improve the service provided.
 </li>
 <li>
 Promote the sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve the established sales target.
 </li>
 <li>
 Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, and suggest sales actions.
 </li>
 <li>
 Maintain a full display of products via merchandising methods as laid down by the company.
 </li>
 <li>
 Be an expert on the product range within the Home Furnishing Business.
 </li>
 <li>
 Stay aware of developments in the local market by being attentive to information given by customers, advertising, promotions, and scheduled market visits.
 </li>
 <li>
 Be up to date with changes in the company&rsquo;s product range, such as new items or changes in existing items, and keep the Sales Manager informed of any customer problems/comments or gaps in the range.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Sales-driven with proactive attitude.
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 <li>
 Customer-focused with ability to work in a team.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education required.
 </li>
 <li>
 Minimum of 3 years experience in a similar role.
 </li>
 <li>
 Must possess excellent communication and interpersonal skills.
 </li>
 <li>
 Good command of English language required, Arabic preferred.
 </li>
 <li>
 Demonstrated ability to be sales-driven and proactive.
 </li>
 <li>
 Problem-solving skills.
 </li>
 <li>
 Customer focus and teamwork are essential behavioral competencies.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Representative | IKEA | Cairo Festival City

Concentrix

<div>
 
 Job Title
 
 
 
 B2B Sales Development Representative - English
 
 
 
 Job Description
 
 
 
 The Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
 
 
 <ul>
 <li>
 Provide accurate weekly/ monthly/ quarterly sales forecast
 </li>
 <li>
 Mastery of product knowledge and technical understanding of services to assess client requirements
 </li>
 <li>
 Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
 </li>
 <li>
 Manage external competitive pressures and handle objections to retain customers or win new customers
 </li>
 <li>
 Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound
 </li>
 <li>
 Work with your team and management to provide a professional experience during all interactions with customers and prospects
 </li>
 <li>
 Maintain the customer management system (CRM) to ensure all relevant data is captured
 </li>
 <li>
 Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
 </li>
 <li>
 Work with a team and report directly to a Sales Manager
 </li>
 </ul>
</div>

B2B Sales Development Representative - English

Aumet inc

<div>
 
 Overview
 
 
 
 We are seeking a dynamic Medical Representative with a proven track record of success and solid experience working with pharmacies. The ideal candidate will possess exceptional communication skills, strategic relationship-building abilities, and a deep understanding of pharmaceutical products and their therapeutic applications.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain strong, trusted relationships with pharmacists, pharmacy managers, and procurement teams to drive product adoption and sales growth.
 </li>
 <li>
 Communicate product benefits, clinical data, contraindications, and proper usage to pharmacy staff and healthcare professionals in a clear, compliant manner.
 </li>
 <li>
 Identify and prioritize target pharmacies, plan visits, and execute a structured territory plan to meet or exceed sales targets.
 </li>
 <li>
 Collaborate with marketing and medical affairs teams to support launches, educator programs, and promotional campaigns tailored to pharmacies.
 </li>
 <li>
 Collect market intelligence, competitor activity, and feedback from pharmacies to inform strategy and improve product positioning.
 </li>
 <li>
 Ensure timely order processing, accurate forecasting, and inventory management in coordination with wholesalers and distributors.
 </li>
 <li>
 Maintain up-to-date knowledge of regulatory guidelines, pharmacovigilance processes, and company policies related to medical sales.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Proven experience as a Medical Representative with a strong track record in working with pharmacies or pharmaceutical distributors.
 </li>
 <li>
 Excellent verbal and written communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to build and sustain professional relationships at all levels within pharmacies and healthcare teams.
 </li>
 <li>
 Strong organizational skills, time management, and the ability to manage a multi-faceted territory.
 </li>
 <li>
 Bachelor&rsquo;s degree in Science, Pharmacy, or a related field; relevant certifications are a plus.
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to travel within the assigned territory.
 
 
 </li>
 </ul>
 
 Preferred Attributes
 
 
 
 <ul>
 <li>
 Self-motivated, results-driven, and resilient with a customer-centric approach.
 </li>
 <li>
 Passion for science, patient care, and improving therapeutic outcomes.
 </li>
 <li>
 Proficiency in CRM software, MS Office, and data-driven sales analytics.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive base salary with performance-based incentives.
 </li>
 <li>
 Comprehensive benefits package, including health, dental, and retirement plans.
 </li>
 <li>
 Ongoing training and professional development opportunities.
 </li>
 <li>
 Supportive team environment with clear career progression paths.
 </li>
 </ul>
</div>

Medical Representative

Atheel CX

<div>
 
 
 📍 Company: Atheel CX
 
 
 
 
 
 
 
 
 
 
 
 
 
 Subject: HRO Sales
 
 
 
 
 
 
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 
 
 Atheel CX is seeking a Human Resources Outsourcing (HRO) Sales Representative to drive business growth by promoting HR outsourcing solutions to new and existing clients. This role focuses on lead generation, client engagement, solution selling, and closing deals across multiple industries.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 &bull; Identify, qualify, and develop new business opportunities for HRO services.
 
 
 
 
 
 
 
 &bull; Promote HR outsourcing solutions including recruitment, payroll, staffing, and HR operations.
 
 
 
 
 
 
 
 &bull; Conduct client meetings, presentations, and needs assessments.
 
 
 
 
 
 
 
 &bull; Prepare proposals, quotations, and commercial offers in coordination with internal teams.
 
 
 
 
 
 
 
 &bull; Manage the full sales cycle from lead generation to contract closure.
 
 
 
 
 
 
 
 &bull; Build and maintain strong client relationships to drive repeat business and referrals.
 
 
 
 
 
 
 
 &bull; Collaborate with operations and HR teams to ensure smooth client onboarding.
 
 
 
 
 
 
 
 &bull; Track sales activities and pipeline updates using CRM tools.
 
 
 
 
 
 
 
 &bull; Achieve assigned sales targets and contribute to revenue growth.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration, HR, or a related field.
 
 
 
 
 
 
 
 &bull; 2+ years of experience in B2B sales, preferably in HRO, staffing, or HR services.
 
 
 
 
 
 
 
 &bull; Strong understanding of HR outsourcing services and sales processes.
 
 
 
 
 
 
 
 &bull; Excellent communication, negotiation, and presentation skills.
 
 
 
 
 
 
 
 &bull; Ability to build long-term client relationships.
 
 
 
 
 
 
 
 &bull; Results-driven mindset with strong closing skills.
 
 
 
 
 
 
 
 
 
 
 
 
 
 📲 Apply via WhatsApp: 01115983632 mentioning "HRO Sales "
 
 
</div>

HRO Sales

Nawah Scientific

<div>
 
 Job Brief
 
 
 
 We're looking for
 
 Senior Medical Representative
 
 to support the growth of strategic accounts by driving sales performance and fostering long-term client relationships, while assisting in overseeing complex engagements and collaborating with cross-functional teams to ensure solution delivery.
 
 
 
 Job Description
 
 
 
 
 Sales Execution &amp; Target Achievement
 
 
 
 <ul>
 <li>
 Close sales consistently to achieve and exceed quarterly sales targets.
 </li>
 <li>
 Identify and capitalize on new business opportunities that enhance sales performance.
 </li>
 <li>
 Develop and implement initiatives that drive growth within existing accounts
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 <ul>
 <li>
 Foster and maintain strong relationships with key decision-makers that result in expanded business opportunities.
 </li>
 <li>
 Retain existing customers through top-tier service that ensures satisfaction and repeat business.
 </li>
 <li>
 Represent the company at industry events to showcase expertise and expand professional networks.
 
 
 </li>
 </ul>
 
 Contract Negotiation &amp; Account Growth
 
 
 
 <ul>
 <li>
 Negotiate complex agreements that align with both client needs and company objectives.
 </li>
 <li>
 Expand the network of potential customers through strategic account penetration.
 </li>
 <li>
 Structure contracts that create long-term, profitable partnerships.
 
 
 </li>
 </ul>
 
 Market Intelligence &amp; Performance Reporting
 
 
 
 <ul>
 <li>
 Provide comprehensive market feedback with actionable insights to support marketing decisionmaking.
 </li>
 <li>
 Deliver accurate sales forecasts and performance reports that highlight achievements and growth opportunities.
 </li>
 <li>
 Analyze account data to identify trends and recommend business improvements.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Must-to-Have:
 </li>
 <li>
 Bachelor&rsquo;s degree in any of the following: Biotechnology, Science, Agriculture, Pharmacy or a related scientific field.
 </li>
 <li>
 3:5 years of experience in sales, business development, or account management.
 </li>
 <li>
 Previous experience in scientific services, laboratory testing, pharmaceutical, or biotech industries.
 </li>
 <li>
 Good command of both written and spoken in English.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to convey ideas clearly in both written and verbal form.
 </li>
 <li>
 Nice-to-have:
 </li>
 <li>
 ERP System Experience.
 </li>
 <li>
 Familiarity with data collection methods, statistical analysis.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Work with a supportive and energetic team in a dynamic research environment that fosters collaboration and innovation.
 </li>
 <li>
 Enjoy annual salary increases and additional benefits based on your performance and contribution.
 </li>
 <li>
 Receive an annual family bonus as a token of appreciation for your loyalty and commitment to the company.
 </li>
 <li>
 Earn a quarterly incentive for achieving your goals and exceeding expectations.
 </li>
 <li>
 Benefit from comprehensive social and medical insurance coverage for you.
 </li>
 <li>
 Participate in an annual cycle meeting to review your progress and plan your future development.
 </li>
 </ul>
</div>

Medical Representative - "Talent Pool"

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Location:
 
 Red Sea, Egypt
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
</div>

Sales Supervisor – (Red Sea)

Explore 201+ Sales representative in Cairo this April. Find roles across top companies and apply now to boost your career.