customer service representative Jobs in Giza Egypt

customer service representative

sales csr

sales manager

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Al Manar Group

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 مندوب مبيعات تجزئة
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Sales Representative

Pharco Corporation

<div>
 Pharco Corporation
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Is Responsible for driving sales and ensuring the effective promotion of the company&rsquo;s pharmaceutical products to doctors, pharmacists, and other healthcare professionals. The role involves building strong relationships with healthcare providers, understanding their needs, and providing relevant product information to increase prescriptions and sales.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Achieve sales target, sales growth and market share objectives for designated products on defined geographical territory via optimum sales and promotional activities.
  </li>
  <li>
   Provide ongoing support and information to healthcare providers about the company&rsquo;s products, including their benefits, proper usage, and any updates.
  </li>
  <li>
   Market&rsquo;s insight generation: Collect and share information about competitors and market changes and provide feedback to the management team.
  </li>
  <li>
   Build long-term strategic relationships with healthcare professionals and key decision makers.
  </li>
  <li>
   Prepare regular reports on sales performance, customer engagement, and market conditions.
  </li>
  <li>
   Ensure compliance with regulatory requirements and company policies during all interactions with healthcare professionals.
  </li>
  <li>
   Stay-up-to-date with the company&rsquo;s products, including their indications, side effects, contraindications, and competitive products.
  </li>
  <li>
   Deliver product presentations to healthcare professionals during meetings, seminars, and conferences.
  </li>
  <li>
   Effectively plan use of the expenditure budget to maximize return on investment.
  </li>
  <li>
   Daily updating call information and customer information into CRM Tool.
  </li>
  <li>
   dentifying new business opportunities to achieve business objectives.Market Share Gain Adherence to A&amp;P tactical operational activities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: Bachelors in Pharmacy, Biotechnology, Veterinary Medicine or Science
  </li>
  <li>
   Experience: 0 to 4 years of sales experience is required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Interpersonal Skills: Strong relationship-building skills to foster trust with healthcare professionals.
  </li>
  <li>
   Communication Skills: Strong verbal and written abilities to effectively convey information and engage with diverse audiences.
  </li>
  <li>
   Presentation Skills: Proficient in creating and delivering compelling presentations to stakeholders.
  </li>
  <li>
   Analytical Skills: Ability to analyze data, market trends and customer feedback to improve products and services.
  </li>
  <li>
   Problem-Solving Skills: Strong aptitude for identifying issues and developing effective solutions.
  </li>
  <li>
   Negotiation Skills: Skilled in negotiating terms and agreements to achieve favorable outcomes
  </li>
 </ul>
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Medical Representative - Imbaba

Hero

<div>
 <p>
  <strong>
   Company Description:
  </strong>
 </p>
 <p>
  <strong>
   Hero Baby
  </strong>
  is a trusted brand dedicated to providing high-quality, nutritious products for babies and young children. With a focus on health and well-being,
  <strong>
   Hero Baby
  </strong>
  offers a range of specially formulated food options, including various Milk Formulas, purees, cereals, and snacks, designed to support early development. Each product is carefully crafted using natural ingredients, ensuring that babies get the best start in life. Committed to safety and excellence, Hero Baby is a brand that parents can rely on to nurture their little ones&rsquo; growth with love and care.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time on-field role for a Product Specialist at Hero Baby in Giza, Egypt.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB PURPOSE:
  </strong>
 </p>
 <p>
  Achieve strategic organizational goals in specific area held.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Meet or exceed in-market sales targets within agreed budgets and time frame.
  </li>
  <li>
   Achieve agreed contract, coverage and frequency targets (quantity &amp; quality) through face to face meetings and deliver agreed customer centric activities within operating budget.
  </li>
  <li>
   Promote defined Hero products according to campaign Strategies and policies.
  </li>
  <li>
   Ensure outstanding personal and team knowledge, and understanding of Hero priority products, technical information, product strategy, positioning, key messages and programs.
  </li>
  <li>
   Communicate effectively with territory colleagues and relevant members of other teams, coordinate field visits with co-detailing colleagues, in order to understand, maximize and drive territory achievements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Pharmacy or Veterinary only.
  </li>
  <li>
   Completed military or other governmental obligations.
  </li>
  <li>
   0-4 years experience in nutritional or pharmaceutical sales.
  </li>
  <li>
   Excellent communication and presentation skills.
  </li>
  <li>
   Good command of English language (Spoken &amp; Written).
  </li>
  <li>
   Strong ability to build and maintain relationships with healthcare professionals.
  </li>
  <li>
   Must have driving license.
  </li>
 </ul>
 <p>
 </p>
</div>


Product Specialist - Giza

PepsiCo

<div>Overview:
<div><b>
We Are PepsiCo</b></div><div><br>
PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.</div><div><b><br>
Guiding Vision and Regional Impact</b></div><div><br>
PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.</div><div><b><br>
Empowering Our People and Communities</b></div><div><br>
Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.</div><div><b><br>
Diversity and Inclusion Commitment</b></div><div><br>
PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.</div>
Responsibilities:
<div><b>
Sales Volume/Targets:</b></div><ul><li>
Implement a territory S&amp;D plan and drive team&rsquo;s execution to achieve the company objectives by delivering volume targets.</li><li>
Set retail customer targets and distribution plan along with achieving their targets by category &amp; SKU on monthly basis, while ensuring delivering all incentives such as loyalty programs, discounts, coupons.</li></ul><div><b>
KPIs:</b></div><ul><li>
Review regularly the trade coverage plan by analyzing the market universe based on continuous refreshed data in order to ensure updated coverage status.
</li><li>Ensure all required visits and outlet coverage is maximized as per month plan in an effective and efficient manner.
</li><li>Manage the distribution of company brands through enhancing accounts relationships within the territory in order to ensure that availability is maximized in line with the needs of the market by outlet type.
</li></ul><div><b>Coaching:</b></div><ul><li>
Develop efficient and effective S&amp;D team through on-the-job coaching &amp; feedback and off-the-job training as per WEC guidelines so that representation in the trade is superior to competition, ensuring achieving sales targets.
</li><li>Ensure the quality of the EDGE execution standards &amp; steps of the call implementation for retail customers and ensure product range availability in accordance with the company's market share.</li><li>
Assist in the coaching, mentoring and implementation of the Health &amp; Safety programs in the field.</li></ul><div></div><div><b><br>
Others:</b></div><ul><li>
Help salesmen to manage the market demand to ensure optimal stock available to meet demand and maximize freshness of product.
</li><li>Explore new opportunities in the market by increasing the number of non-active retail customers and activating zero-sales customers.</li><li>
Owe credit management process in term of utilization, circulation and collection.</li></ul><div></div><div><br>
Added:</div><ul><li>
Ensure Territory productivity, distribution and discipline KPIs are achieved &amp; tracked as per WEC: Integrated tracking guidelines (GTM dashboard)</li></ul><p><br>
</p><div><b>Measures</b><b> :</b></div><div><b><br>
</b></div><ul><li>DC/Unit volume (DSD/ISD/Pre Sell) volume, revenue and channel CTS target as per AOP.
</li><li>Market share and distribution KPIs objectives (cooler penetration, SKU distribution, routes efficiencies, Hand Held and automation KPIs).</li><li>
Performance on S&amp;D productivity initiatives, and CTS.
</li><li>Route KPIs, successful calls, completed calls, success rate, drop size, etc.</li><li>
GTM KPIs reporting and execution score cards including D&amp;A and revenue management KPIs tracking.
</li></ul>Qualifications:
<ul><li>Bachelor&rsquo;s Degree in any relevant discipline.
</li><li>1 - 4 years of sales experience in FMCGs, preferably in sales field role.</li><li>
Good English language is required.
</li><li>Private Driving License is a must.</li></ul></div>

Sales District Leader Designate

Orascom Investment Holding

<div><p><b>Position: Sales Supervisor</b></p><p><b>
Organization: </b>OSL for Entertainment Projects</p><p>
OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound &amp; Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.<br>
<b>LinkedIn account: </b>https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true</p><p><b>
Job Description:</b></p><p>
The <b>Sales Supervisor</b> is responsible for driving ticketing and group sales revenue for the Sound &amp; Light Show at the Pyramids of Giza. The role oversees day‑to‑day sales operations, manages frontline sales teams, maintains relationships with B2B partners (travel agencies, corporates, tour operators), and ensures sales targets, service standards, and commercial objectives are consistently achieved.</p><p><b>
Key Responsibilities:</b></p><p><b>
1. </b><b>Sales &amp; Revenue Growth</b></p><ul>
<li>Achieve monthly and annual ticketing and group‑sales targets.</li>
<li>Identify new revenue opportunities across tourism companies, DMCs, schools, corporates, and event organizers.</li>
<li>Monitor demand patterns and propose promotional packages, seasonal deals, and bulk sales initiatives.</li>
<li>Provide weekly and monthly sales performance reports to the Commercial Director.</li></ul><p><b>
2</b><b>. B2B &amp; Partner Relations</b></p><ul>
<li>Maintain strong relationships with tourism and travel partners to maximize group bookings.</li>
<li>Coordinate with corporate clients for private show bookings, venue activations, and special events.</li>
<li>Ensure timely communication of show schedules, availability, capacity, and pricing updates.</li></ul><p><b>
3</b><b>. Customer Experience &amp; Ticketing Quality Control</b></p><ul>
<li>Ensure the ticket desks operate smoothly and are fully equipped at all times.</li>
<li>Resolve customer complaints or issues escalated by the sales team.</li>
<li>Ensure all policies related to pricing, discounts, cancellations, and special rates are followed accurately.</li></ul><p><b>
4. </b><b>Coordination With Internal Departments</b></p><ul>
<li>Align closely with Operations to communicate group bookings, show capacities, and guest flow needs.</li>
<li>Collaborate with Marketing for campaigns, offers, and promotional activities.</li>
<li>Work with Finance to ensure proper reconciliation of sales transactions and cash handling.</li></ul><p><b>
5. </b><b>Reporting &amp; Systems</b></p><ul>
<li>Maintain accurate daily sales logs, group booking records, and revenue tracking sheets.</li>
<li>Use the ticketing &amp; CRM system to update bookings, monitor inventory, and track inquiries.</li><li>
Analyze sales trends, customer behavior, and market feedback to support commercial decision‑making.</li></ul><p><b>
Qualifications:</b></p><ul>
<li>Bachelor's degree in Business, Tourism, Marketing, or related field.</li>
<li>3&ndash;5 years of experience in sales roles (preferably in attractions, tourism, or entertainment).</li>
<li>Fluency in English; additional languages (especially Spanish, German, French) are a plus.</li>
<li>Experience in tourism, attractions, entertainment, or hospitality sectors preferred</li>
<li>Familiarity with ticketing systems is a plus.</li><li>
Data‑driven mindset with solid reporting and analytical ability.</li></ul></div>

Sales Supervisor – OSL

<div>Responsibilities:
<div><div><div><ul><li><ul><li>Review and understand sales development objectives</li><li>
Review routing schedule, .including any off-schedule visit</li><li>
Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)</li><li>
Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns</li><li>
Review point of sales stock levels and out of stock in order to define a suggestion</li><li>
Present suggested order to the customer, discuss objectives and adjust order accordingly</li><li>
Obtain bestselling position in the account</li><li>
Capture competitor presence and store execution when requested</li><li>
Ensure pricing guidelines are fully executed</li><li>
Ensure orders are properly transferred</li></ul></li></ul></div></div></div>
Qualifications:
<div><div><div><ul><li><ul><li>Ability to deal with diverse backgrounds.</li><li>
Good Analytic thinking skills to be able to identify opportunities.</li><li>
Good communication skills.</li><li>
Strong leadership skills</li><li>
Excellent English level</li><li>
University Graduate</li><li>
Basic English and intermediate local language proficiency</li><li>
1 years sales experience with a FMCG company is preferable</li><li>
Computer literacy (MS Office)</li><li>
Driving license</li></ul></li></ul></div></div></div></div>

Preseller

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review and understand sales development objectives
  </li>
  <li>
   Review routing schedule, .including any off-schedule visit
  </li>
  <li>
   Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)
  </li>
  <li>
   Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns
  </li>
  <li>
   Review point of sales stock levels and out of stock in order to define a suggestion
  </li>
  <li>
   Present suggested order to the customer, discuss objectives and adjust order accordingly
  </li>
  <li>
   Obtain bestselling position in the account
  </li>
  <li>
   Capture competitor presence and store execution when requested
  </li>
  <li>
   Ensure pricing guidelines are fully executed
  </li>
  <li>
   Ensure orders are properly transferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to deal with diverse backgrounds.
  </li>
  <li>
   Good Analytic thinking skills to be able to identify opportunities.
  </li>
  <li>
   Good communication skills.
  </li>
  <li>
   Strong leadership skills
  </li>
  <li>
   Excellent English level
  </li>
  <li>
   University Graduate
  </li>
  <li>
   Basic English and intermediate local language proficiency
  </li>
  <li>
   1 years sales experience with a FMCG company is preferable
  </li>
  <li>
   Computer literacy (MS Office)
  </li>
  <li>
   Driving license
  </li>
 </ul>
</div>


Sales CSR

Explore 40+ Sales representative in Giza Egypt this March. Find roles across top companies and apply now to boost your career.