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customer success operations analyst

salesforce business analyst

Deloitte

<div>
 
 
 Your potential, unleashed.
 
 
 
 
 
 India&rsquo;s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
 
 
 
 
 At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
 
 
 
 
 
 
 
 
 The team
 
 
 
 
 
 
 Deloitte&rsquo;s Technology &amp; Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence &amp; visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.
 
 
 
 
 
 
 
 
 Your Work Profile
 
 
 
 
 
 The primary role of a Consultant is to make immediate, direct contributions to enhancing our clients&rsquo; competitive position and performance in ways that are distinctive, innovative, and sustainable.
 
 
 To do this, one must perform the following activities as a Consultant within the firm:
 
 
 
 
 
 
 SFDC Business Analyst Professional should have:
 
 
 
 
 <ul>
 <li>
 Takes responsibility for own work or work stream meeting engagement/project objectives and Deloitte quality standards
 </li>
 <li>
 Prior experience in Salesforce mandatorily.
 </li>
 <li>
 Should have at least one end to end Salesforce implementation project experience
 </li>
 <li>
 Experience in client facing role and good communication skills.
 </li>
 <li>
 Should have good understanding of Salesforce functionalities and features.
 </li>
 <li>
 Should have good understanding of Salesforce data security and access model.
 </li>
 <li>
 Should have good understanding of Salesforce reporting feature.
 </li>
 <li>
 Should be able to of be able to develop solution using Salesforce configurations.
 </li>
 <li>
 Proactively identifies work stream risks and issues; resolves them or escalates to engagement/account leadership
 </li>
 <li>
 Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
 </li>
 <li>
 Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
 </li>
 <li>
 Applies awareness of global trends to address client needs and enhance recommendations
 </li>
 <li>
 Should have at least one end to end Salesforce implementation project experience
 </li>
 <li>
 Experience in client facing role and good communication skills.
 </li>
 <li>
 Experience with Salesforce Einstein, AI, Chatbots is desirable
 </li>
 <li>
 Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.
 </li>
 <li>
 Knowledge on Heroku and e-commerce will be a plus.
 </li>
 <li>
 Ability to understand requirements and prepare effort estimates and overall system design.
 </li>
 <li>
 Should have managed clients and lead a multi member team on the last few projects.
 </li>
 <li>
 Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
 </li>
 <li>
 Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.
 </li>
 </ul>
 
 
 
 
 
 Desired qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 6 to 8 years of relevant experience in management or consulting oriented environment.
 </li>
 <li>
 Graduate degree (Science or Engineering) from premier institutes
 </li>
 </ul>
 
 
 Location and way of working.
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Base location: PAN India
 </li>
 <li>
 Willingness to travel for short- and long-term durations
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your role as a senior consultant
 
 
 
 
 
 We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
 
 
 
 
 
 
 
 
 In addition to living our purpose, Senior Executive across our organization must strive to be:
 
 
 
 <ul>
 <li>
 Inspiring - Leading with integrity to build inclusion and motivation.
 </li>
 <li>
 Committed to creating purpose - Creating a sense of vision and purpose.
 </li>
 <li>
 Agile - Achieving high-quality results through collaboration and Team unity.
 </li>
 <li>
 Skilled at building diverse capability - Developing diverse capabilities for the future.
 </li>
 <li>
 Persuasive / Influencing - Persuading and influencing stakeholders.
 </li>
 <li>
 Collaborating - Partnering to build new solutions.
 </li>
 <li>
 Delivering value - Showing commercial acumen
 </li>
 <li>
 Committed to expanding business - Leveraging new business opportunities.
 </li>
 <li>
 Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
 </li>
 <li>
 Effective communication &ndash; Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
 </li>
 <li>
 Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
 </li>
 <li>
 Managing change - Responding to changing environment with resilience
 </li>
 <li>
 Managing Quality &amp; Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
 </li>
 <li>
 Strategic Thinking &amp; Problem Solving - Applying strategic mindset to solve business issues and complex problems.
 </li>
 <li>
 Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
 </li>
 <li>
 Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.
 </li>
 </ul>
 
 
 
 
 How you&rsquo;ll grow
 
 
 
 
 
 
 
 Connect for impact.
 
 
 
 
 
 
 Our exceptional team of professionals across the globe are solving some of the world&rsquo;s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
 
 
 
 
 
 
 Empower to lead.
 
 
 
 
 
 
 You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
 
 
 
 
 
 
 Inclusion for all
 
 
 
 
 
 
 At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.
 
 
 
 
 
 
 
 
 Drive your career.
 
 
 
 
 
 
 At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
 
 
 
 
 
 
 
 Everyone&rsquo;s welcome&hellip; entrust your happiness to us.
 
 
 
 Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here&rsquo;s a glimpse of things that are in store for you.
 
 
 
</div>

Salesforce Business Analyst

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Senior Business Analyst, AVP
 
 
 
 
 Location: Pune, India
 
 
 
 
 Corporate Title: AVP
 
 
 
 
 Role Description
 
 
 
 The Business Analyst supports the Program Manager and the entire team in gathering tech &amp; business requirements, improving operational processes, guiding the dedicated development team and supporting local front office users on any query related to the local Salesforce platform. The job of the BA is essential in delivering high-end products and in supporting the development team in having all documentation detailed and well prepared. You will interact with a variety of stakeholders, from IT developers and tech experts to compliance and risk officers: every day will never be the same! With this role you will enable the digital environment that helps our people share their knowledge, expertise, and real passion for our business. Deutsche Bank is investing heavily in technology, which means we are investing in you. Join us here, and you&rsquo;ll constantly be looking ahead
 
 
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Scope the system: Work closely together with the Program Manager and other team members, to ensure right granularity of requirements specification on an epic / story level
 </li>
 <li>
 Translate business needs: Create models, diagrams, presentations and design, configure solutions within the Salesforce platform, including workflows, reports, dashboards, and custom objects, to meet business objectives.
 </li>
 <li>
 Validate requirements, UAT Testing &amp; User Training (if required): you will validate e2e requirements via reviews, walkthroughs, and demo. You will also be key actor in writing &amp; conducting UAT test cases and, in case required, train non-squads stakeholders
 </li>
 <li>
 Liaison &amp; Communication: Act as a key liaison between business users, product teams, and technical developers, ensuring everyone is aligned on project goals and technical implementation.
 </li>
 <li>
 Documentation: Create comprehensive documentation, such as user stories, functional specifications, and process models (AS-IS and TO-BE), to guide development and implementation.
 </li>
 <li>
 Proactively Identify risks / issues that might affect squad&rsquo;s overall health
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 Demonstrated experience in dealing with complex Salesforce based CRM solutions, ideally in the banking industry. Salesforce certificate will be highly desirable
 </li>
 <li>
 Experience in dealing with banks internal processes and around compliance, legal, BISO / TISO, DPOs stakeholders
 </li>
 <li>
 Relevant and demonstrable experience in designing and documenting requirements in agile teams
 </li>
 <li>
 Knowledge of agile methods (SAFe, Scrum, Kanban, ...) and tools (Jira or Confluence )
 </li>
 <li>
 Experience in working in a challenging, fast-paced environment
 
 
 
 </li>
 </ul>
 
 Skills That Will Help You Excel
 
 
 
 <ul>
 <li>
 Clear ability to provide concise, precise and managerial answers to a wide array of business related topics.
 </li>
 <li>
 Experience in working in a challenging, fast-paced environment
 </li>
 <li>
 Ability to deal with complex and ambiguous situations independently and with limited guidance
 </li>
 <li>
 Independent and proactive working method and a high-quality standard.
 </li>
 <li>
 Flexibility for moving between different requirements on a timely manner
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.html
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Senior Business Analyst, AVP

Onit

<div>
 
 About Onit
 
 
 
 We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
 
 
 We&rsquo;re a team of innovators using
 
 AI at the core
 
 to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we&rsquo;re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
 
 
 If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we&rsquo;d love to meet you.
 
 
 
 Position Summary
 
 
 
 We are seeking a high-ownership
 
 Customer Success Operations Analyst
 
 to support and improve the operational workflows that power our global Customer Success organization.
 
 
 This role begins with primary ownership of Planhat and focuses on translating defined business requirements into structured workflows, dashboards, and execution processes. The analyst will ensure operational clarity, reliable reporting, and accurate data across the customer lifecycle.
 
 
 Over time, this role will expand to additional platforms such as Kantata and Service Cloud, aligning tools and processes as the organization scales.
 
 
 This is a hands-on role suited for a driven operations professional who values accountability, responsiveness, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Own and execute the operational workflows that support the Customer Success organization.
 </li>
 <li>
 Translate defined business and process requirements into configured workflows, automations, and reporting structures within our Customer Success Platform (PlanHat).
 </li>
 <li>
 Serve as the end-to-end owner of the tool (Planhat). Specifically, &ldquo;managing, configuration, and optimization.
 </li>
 <li>
 Build and maintain dashboards that provide visibility into customer health, performance metrics, and team activity.
 </li>
 <li>
 Ensure operational data is accurate, organized, and reliable for decision-making.
 </li>
 <li>
 Work directly with stakeholders to understand their challenges and provide solutions.
 </li>
 <li>
 Expand into Kantata administration as operational scope grows.
 </li>
 <li>
 Operate with strong ownership and proactive communication, acknowledging requests promptly and providing clear timelines.
 </li>
 <li>
 Deliver work accurately and reliably, minimizing rework and delays.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in Customer Success Operations, Business Operations, Revenue Operations, or similar roles within a SaaS environment.
 </li>
 <li>
 Experience translating defined business requirements into structured workflows, automations, or reporting within a system.
 </li>
 <li>
 Experience building dashboards or operational reports within business tools.
 </li>
 <li>
 Demonstrated ability to learn new systems quickly and independently.
 </li>
 <li>
 Strong attention to detail and commitment to high-quality execution.
 </li>
 <li>
 Clear, professional English communication skills.
 </li>
 <li>
 Proven track record of ownership, reliability, and proactive follow-through in fast-paced environments.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Hands-on experience configuring business platforms (e.g., CRM, Customer Success, revenue, or project management tools), including workflows, automations, reporting, and data management.
 </li>
 <li>
 Experience with Customer Success platforms such as Planhat or Gainsight.
 </li>
 <li>
 Experience with Salesforce, Exposure to project/resource management tools such as Kantata.
 </li>
 <li>
 Experience supporting Customer Success or Customer Experience teams.
 
 
 </li>
 </ul>
 
 Benefits &amp; Perks That Support You
 
 
 
 Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:
 
 
 Health Coverage: Employee and immediate family members.
 
 
 Time Away: Flexible paid time off and 10 company paid holidays annually.
 
 
 Family Support:
 
 
 Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
 
 
 
 
 Income Protection:
 
 
 100% employer-paid life and disability insurance.
 
 
 
 
 Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident
 
 
 .
 
 
 
 
 Tax-Advantaged Accounts:
 
 
 Flexi, NPS
 
 
 .
 
 
 Community Engagement: One paid volunteer day each year to give back to the community.
 
 
 
 Our Commitment to Applicants
 
 
 
 We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align perfectly with every qualification, we encourage you to apply. You may be exactly who we&rsquo;re looking for.
 
 
 
 Onit Values
 
 
 
 
 Customer First -
 
 Customer success is our success. We deliver value, listen, and act on customer needs.
 
 
 
 Purposeful Innovation -
 
 Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.
 
 
 
 Win as One -
 
 Teamwork is how we win. We are accountable, act with integrity, and communicate openly.
 
 
 
 Intentional Growth -
 
 Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Customer Success Operations Analyst

<div>
 
 ZS
 
 is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by
 
 bringing together data, science, technology
 
 and
 
 human ingenuity
 
 to deliver better outcomes for all. Here you&rsquo;ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a
 
 client-first mentality
 
 to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
 
 
 The Consultant will own functional workstreams within Patient Support Services technology programs and act as a techno-functional lead across business analysis, solution design, and delivery execution.
 
 
 
 This role requires deep PSS domain knowledge, strong Salesforce Health / Life Sciences Cloud expertise, and the ability to independently engage with clients
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 Domain Leadership &amp; Business Analysis:
 
 
 
 <ul>
 <li>
 Lead requirements discovery workshops with client stakeholders across:
 </li>
 <ul>
 <li>
 Patient Services
 </li>
 <li>
 Market Access &amp; Reimbursement
 </li>
 <li>
 Field Reimbursement &amp; Nurse Educator teams
 </li>
 </ul>
 <li>
 Translate complex business needs into clear functional designs and delivery plans
 </li>
 <li>
 Ensure solutions align with program SOPs, compliance, and audit requirements
 
 
 </li>
 </ul>
 
 Solution Design &amp; Techno-Functional Ownership:
 
 
 
 <ul>
 <li>
 Own functional solution design on Salesforce Health Cloud/ Life Sciences Cloud
 </li>
 <li>
 Define scalable data models, workflows, and automation patterns for PSS programs
 </li>
 <li>
 Review and validate technical designs from a functional and business lens
 </li>
 <li>
 Act as the primary bridge between client stakeholders and technical teams
 
 
 </li>
 </ul>
 
 Delivery &amp; Client Engagement
 
 
 
 <ul>
 <li>
 Own functional delivery across the project lifecycle
 </li>
 <li>
 Lead UAT planning, execution, and defect resolution
 </li>
 <li>
 Support data migration, integration, and reporting requirements
 </li>
 <li>
 Present solutions, trade-offs, and recommendations to client leadership
 
 
 </li>
 </ul>
 
 Team &amp; Practice Contribution
 
 
 
 <ul>
 <li>
 Mentor Associate Consultants &amp; junior resources and review their deliverables
 </li>
 <li>
 Support solution demos, proposals, and RFP responses
 </li>
 <li>
 Contribute to reusable assets, accelerators, and best practices in PSS Tech
 
 
 </li>
 </ul>
 
 What you&rsquo;ll bring:
 
 
 
 
 Domain &amp; Industry
 
 
 
 <ul>
 <li>
 Strong hands-on experience in Patient Support Services implementations
 </li>
 <li>
 Deep understanding of Hub Services, Market Access, Reimbursement, and Patient Engagement workflows
 
 
 </li>
 </ul>
 
 Technology
 
 
 
 <ul>
 <li>
 Proven experience with Salesforce Health Cloud and/or Life Sciences Cloud
 </li>
 <li>
 Strong understanding of Salesforce data models, integrations, and platform capabilities
 
 
 </li>
 </ul>
 
 Consulting &amp; Leadership Skills
 
 
 
 <ul>
 <li>
 Ability to independently drive client conversations and decisions
 </li>
 <li>
 Strong problem-solving and stakeholder management skills
 </li>
 <li>
 Experience working in global, multi-vendor delivery models
 
 
 </li>
 </ul>
 
 Preferred Background
 
 
 
 <ul>
 <li>
 Experience in Patient support services implantation with advanced therapies (cell &amp; gene therapy) is a strong plus
 </li>
 <li>
 Exposure to AI-enabled or data-driven PSS solutions is an advantage
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 Client-first mentality
 </li>
 <li>
 Intense work ethic
 </li>
 <li>
 Collaborative spirit and problem-solving approach
 
 
 </li>
 </ul>
 
 Additional skills:
 
 
 
 <ul>
 <li>
 Capable of managing a virtual global team for the timely delivery of multiple projects
 </li>
 <li>
 Experienced in analyzing and troubleshooting interactions between databases, operating systems, and applications
 </li>
 <li>
 Travel to global offices as required to collaborate with clients and internal project teams
 
 
 </li>
 </ul>
 
 How you&rsquo;ll grow:
 
 
 
 <ul>
 <li>
 Cross-functional skills development &amp; custom learning pathways
 </li>
 <li>
 Milestone training programs aligned to career progression opportunities
 </li>
 <li>
 Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
 
 
 </li>
 </ul>
 
 Perks &amp; Benefits:
 
 
 
 ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
 
 
 
 Hybrid working model:
 
 
 
 We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
 
 
 
 Travel:
 
 
 
 Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
 
 
 
 Considering applying?
 
 
 
 At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems&mdash;the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
 
 
 If you&rsquo;re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
 
 
 ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
 
 
 
 To complete your application:
 
 
 
 Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
 
 
 NO AGENCY CALLS, PLEASE.
 
 
 Find Out More At:
 
 
 www.zs.com
</div>

Business Technology Solutions Consultant - PPS

ArcelorMittal Global Business & Technologies

<div>
 
 ArcelorMittal is one of the world&rsquo;s leading integrated steel and mining companies, with operations in 60 countries and primary steelmaking facilities in 15 countries. With a global workforce of 125,416 employees, ArcelorMittal is the largest steel producer in Europe, a major player in the Americas, and continues to expand its footprint in Asia through its joint venture, AM/NS India.
 
 
 AMGBT India unites engineers, product leaders, data scientists, and program managers to create lasting impact from predictive maintenance to real-time operations. Innovation and curiosity are part of our culture. If you're passionate about making an impact in advanced technology, engineering, product, or delivery, this is where your journey begins.
 
 
 
 
 
 We are hiring Business Analyst for AMGBT Pune location.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Role Overview and Reporting:
 
 The Business Analyst is a non-supervisory role reporting to a Business Analyst, aimed at analyzing FP&amp;A and performance steering needs, supporting financial analysis, and collaborating with technical teams on data warehouse development.
 </li>
 <li>
 
 Key Responsibilities:
 
 Responsibilities include acting as a liaison between FP&amp;A and IT, performing financial and variance analysis, supporting reporting processes, gathering and formalizing business requirements, proposing functional solutions, conducting testing, optimizing processes, and maintaining BI governance including dashboards and user access.
 </li>
 <li>
 
 Behavioral Competencies:
 
 Essential behavioral skills include analytical mindset, strong communication, customer focus, teamwork, and adaptability to complex, multicultural, and fast-paced environments.
 </li>
 </ul>
 
 
 
 
 
 Technical Competencies and Requirements:
 
 The role requires knowledge of financial statements, FP&amp;A processes, business process mapping, proficiency in SQL, Excel, BI tools, and understanding of SAP BW and FI modules. Candidates should have a bachelor's degree (master&rsquo;s preferred), 4-5 years of experience (8+ preferred), and at least B2 level English proficiency
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience
 </li>
 <li>
 Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
 </li>
 <li>
 Strong written, verbal and collaboration skills
 </li>
 </ul>
 
 
</div>

Business Analyst

OIA GLOBAL

<div>
 
 
 OIA Global
 
 provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is owned by LDI, Ltd., a U.S. based family office with over one hundred years of experience growing manufacturing and logistics businesses.
 
 
 
 
 
 
 Important Note:
 
 OIA Global is part of the LDI, Ltd. family of portfolio companies. OIA Global manages LDI&rsquo;s global shared services team, which supports multiple portfolio companies. This role will be based in the OIA Global offices in Pune but will primarily support Polygon Composites Technology, another LDI portfolio company. The role will interact directly with both OIA Global and Polygon team members.
 
 
 
 
 
 
 Job title: Business Analyst
 
 
 
 
 Location: Pune, India
 
 
 
 
 Reports to: Chief Financial Officer at Polygon (
 
 www.polygoncomposites.com)
 
 
 
 
 
 The Business Analyst role will support Polygon&rsquo;s U.S. operations and leadership team but presents the opportunity to network and learn from a community of peers operating within the broader LDI family of companies, including OIA Global.
 
 
 
 
 
 Polygon Company (&ldquo;Polygon&rdquo;) is a global leader in the design and manufacture of advanced composite materials. Over the last 75 years, Polygon has become a trusted partner to some of the largest brands in the world by providing end-to-end engineering, production, and delivery of high-performance composite parts. Polygon is headquartered in Walkerton, Indiana and operates multiple manufacturing sites in the United States.
 
 
 
 
 
 
 Summary:
 
 
 
 
 
 
 The Business Analyst will be a key member of company&rsquo;s Finance &amp; IT organization, reporting directly to the Chief Financial Officer. This role will serve as a central driver of operational and financial reporting, analytics, and data integrity across the company.
 
 
 
 
 
 In this highly analytical and cross-functional role, the Business Analyst will own the development, maintenance, and continuous improvement of company&rsquo;s core financial and operational reporting, ensuring stakeholders at all levels have access to timely, accurate, and actionable information. This role will act as a bridge between finance, operations, and technology, translating business questions into structured data analysis and scalable reporting solutions.
 
 
 
 
 
 This is an ideal opportunity for someone who enjoys working with complex datasets, building dashboards and automation, and partnering with stakeholders from the shop floor through senior leadership to improve decision-making and execution.
 
 
 
 
 
 
 Supervisory Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 None
 </li>
 </ul>
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Owning and maintaining company&rsquo;s core operational reporting, ensuring consistency, accuracy, and alignment with approved &ldquo;sources of truth&rdquo;
 </li>
 <li>
 Designing, building, and enhancing dashboards and reports in Power BI to support executive, operational, and functional decision-making.
 </li>
 <li>
 Extracting, transforming, and analyzing data from company&rsquo;s ERP system (Syteline) and related relational databases using SQL.
 </li>
 <li>
 Supporting the full analytics workflow: data extraction, validation, analysis, visualization, and recurring reporting.
 </li>
 <li>
 Partnering with the CFO, FP&amp;A, Accounting, and Operations teams to define metrics, KPIs, and reporting standards across the business.
 </li>
 <li>
 Developing and maintaining automated data pipelines, scripts, and workflows (using Python and/or other scripting tools) to reduce manual effort and improve reliability.
 </li>
 <li>
 Supporting month-end and mid-month reporting processes by producing standardized reports and variance analyses.
 </li>
 <li>
 Identifying opportunities to improve data quality, reporting efficiency, and analytical depth across finance and operations.
 </li>
 <li>
 Documenting data definitions, report logic, and processes to ensure transparency, repeatability, and auditability.
 </li>
 <li>
 Responding to ad hoc analytical requests from senior management, translating ambiguous questions into structured analysis.
 </li>
 <li>
 Working closely with IT, ERP administrators, and external partners to ensure data access, security, and system alignment.
 </li>
 <li>
 Handle audits and internal compliance reviews.
 </li>
 </ul>
 
 
 
 
 
 Required Skills and Abilities:
 
 
 
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 <ul>
 <li>
 Demonstrate strong proficiency in SQL, including working with complex relational data structures.
 </li>
 <li>
 Have hands-on experience building dashboards and reports in Power BI and / or Grafana.
 </li>
 <li>
 Possess working knowledge of Python for data analysis, visualization, and basic automation.
 </li>
 <li>
 Be comfortable working with ERP systems and financial data structures; experience with Syteline or manufacturing ERPs is a plus.
 </li>
 <li>
 Show the ability to translate business questions into clear analytical approaches and communicate insights effectively.
 </li>
 <li>
 Be highly organized, with strong attention to data accuracy, controls, and documentation.
 </li>
 <li>
 General familiarity with manufacturing processes and workflows is preferred but not required.
 </li>
 <li>
 Be comfortable working in a global, cross-time-zone environment with a high degree of ownership and autonomy.
 </li>
 </ul>
 
 
 Education and Experience:
 
 
 
 
 
 <ul>
 <li>
 Holds a Bachelor&rsquo;s degree in Data Analytics, Engineering, Computer Science, Industrial Engineering, Mathematics, or a related field.
 </li>
 <li>
 Bring 2 &ndash; 5+ years of experience in business analytics or a similar data-focused role supporting operations or finance.
 </li>
 <li>
 This role requires strong communication skills and the ability to work effectively with stakeholders ranging from hourly operators to senior executives.
 </li>
 </ul>
 
 
 
 
 OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.
 
</div>

Turing

<div>
 
 
 About Turing:
 
 
 
 Turing is one of the world&rsquo;s fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems.
 
 
 
 
 
 Turing helps customers in two ways: Working with the world&rsquo;s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behaviour, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies.
 
 
 
 
 
 
 Role Overview:
 
 
 
 In this role, you will be working on projects to help fine-tune large language models (like ChatGPT) using your strong finance background, analytical thinking and English comprehension skills. The ideal candidate should have the ability to read, summarize, and break down large financial content into smaller logical blocks, conduct research online, validate claims made in content through online research, and work with the LLM (Large Language Models) to solve puzzles! The projects will also help you learn how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world!
 
 
 
 
 
 
 What You'll Do Day-to-Day:
 
 
 <ul>
 <li>
 Solve complex financial and logical reasoning problems that test and train LLMs.
 </li>
 <li>
 Analyze financial statements, models, and business scenarios to assess accuracy and factual consistency.
 </li>
 <li>
 Summarize financial reports or investment theses and validate claims through online research.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Qualification: Cleared CFA Level 1/2/3, or or have completed their CA / CPA certification or completed their MBA in Finance.
 </li>
 <li>
 Strong understanding of financial concepts, accounting principles, and investment analysis.
 </li>
 <li>
 Analytical mindset with the ability to research, verify, and reason logically.
 </li>
 <li>
 Excellent English comprehension and communication skills.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience in roles such as: Financial Analyst, Financial Writer, Investment Analyst, Audit Associate, etc.
 </li>
 <li>
 Familiarity with tools like Excel, Google Sheets, and financial modelling.
 </li>
 <li>
 Proficiency in quantitative reasoning, logical deduction, and data interpretation.
 </li>
 </ul>
 
 
 
 
 
 Perks of Freelancing with Turing:
 
 
 <ul>
 <li>
 Work on the cutting edge of AI and finance.
 </li>
 <li>
 Fully remote and flexible work environment.
 </li>
 <li>
 Exposure to advanced LLMs and insight into how they&rsquo;re trained.
 </li>
 </ul>
 
 
 
 
 
 Evaluation Process:
 
 
 <ul>
 <li>
 Shortlisted experts may be asked to complete an assessment.
 </li>
 <li>
 If you clear the assessment, you will be contacted for contract assignments with expected start dates, durations, and end dates.
 </li>
 <li>
 Some contract assignments require fixed weekly hours, averaging 20/30/40 hours per week for the duration of the contract assignment.
 </li>
 </ul>
 
 
 
 
 
 After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile.
 
 
 
 
 
 
 Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.
 
</div>

Remote Business Analyst (Finance)

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