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senior account manager

Swiggy

<div>
 
 Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations.
 
 
 
 
 About The Team
 
 
 
 Swiggy Dineout is building India&rsquo;s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21,000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!
 
 
 Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app
 
 
 
 Role Summary -
 
 
 
 The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 40-60 lacs Gross Merchandise Value (GMV) per month.
 
 
 The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and specific geographies assigned.
 
 
 
 Responsibilities -
 
 
 
 
 Account &amp; Partner Relationship Management
 
 
 
 <ul>
 <li>
 Onboard new accounts by explaining the requirements to the partners and co-ordinating with internal stakeholders
 </li>
 <li>
 Meet the existing partners periodically and ensure Rest Display Page(RDP) content is correct and image coverage is high
 </li>
 <li>
 Make persuasive presentations on the benefits and goodness of Dine Out plans &amp; promotions for month on month growth and ensure partners invest consistently.
 </li>
 <li>
 Execute growth forward activities such as offer alignments, marketing operations alignments etc. to ensure go live on events and activities as planned.
 </li>
 <li>
 Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants
 </li>
 <li>
 Prepare the growth plans for each of the accounts being managed and gather competitor action insights.
 
 
 </li>
 </ul>
 
 Data Interpretation &amp; Business Performance Management
 
 
 
 <ul>
 <li>
 Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner
 </li>
 <li>
 Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business.
 </li>
 <li>
 Stay updated on the partner's investment in competition.
 </li>
 <li>
 Ensure partner investments are equal or higher than competition with respect to discounts, commission and advertisements by highlighting relevant inferences from dashboard.
 
 
 </li>
 </ul>
 
 Interaction With Stakeholders
 
 
 
 <ul>
 <li>
 Interact with partner support (discount change, Restaurant Display page etc.), sales operations (competition comparison data, or any ongoing festival data etc.) and finance team ( reconciliation of payouts, queries on GST etc, amount not credited to partner accounts etc.).
 
 
 </li>
 </ul>
 
 Functional Competencies
 
 
 
 <ul>
 <li>
 Understand Dine Out offerings and gain clarity of growth levers.
 </li>
 <li>
 Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV)Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate
 </li>
 <li>
 Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition
 
 
 </li>
 </ul>
 
 Desired Skill
 
 
 
 <ul>
 <li>
 Graduate with 3-5 years of field sales experience; Fluency in local language and working knowledge of English
 </li>
 <li>
 Good working knowledge and experience of e-commerce activities and all online marketing channels
 </li>
 <li>
 Confident, Pleasing, and a go-getter personality
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 Attitude &amp; Aptitude for Sales
 </li>
 <li>
 Should be a team player, working alongside people from all walks of life.
 </li>
 <li>
 Analytical, good Excel skills.
 </li>
 <li>
 The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules
 </li>
 <li>
 Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.
 </li>
 <li>
 Initiative &amp; Flexibility: Recognizes the need to adapt to change &amp; implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns.
 </li>
 <li>
 Creativity &amp; Initiative: Demonstrate creativity &amp; originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.
 
 
 </li>
 </ul>
 ﻿
 
 
 
 
 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"
 
 
</div>

Senior Strategic Account Manager

BSH Home Appliances Group

<div>
 
 
 Job Description:
 
 
 
 BSH Home Appliances is looking for a Senior Key Account Manager with 15+ years of experience in the consumer industry. This role involves managing and developing relationships with key national accounts to drive business growth and enhance customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Account Management:
 
 Build and maintain strong relationships with major clients in the consumer sector; develop comprehensive account plans.
 </li>
 <li>
 
 Sales Leadership:
 
 Lead sales efforts, negotiating contracts and aligning BSH&rsquo;s offerings with client needs.
 </li>
 <li>
 
 Market Analysis:
 
 Conduct market research to identify growth opportunities and provide insights for product and marketing strategies.
 </li>
 <li>
 
 Performance Monitoring:
 
 Establish KPIs, analyze account performance, and drive continuous improvement.
 </li>
 <li>
 
 Team Mentorship:
 
 Coach junior account managers, sharing best practices and fostering collaboration.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business or related field; MBA preferred.
 </li>
 <li>
 15+ years of experience in key account management in the consumer industry.
 </li>
 <li>
 Proven track record of delivering sales results and strong negotiation skills.
 </li>
 <li>
 Proficiency in CRM tools and Microsoft Office.
 </li>
 </ul>
 
 
</div>

Sr Key Account Manager

Schbang

<div>
 
 We&rsquo;re Hiring: Senior Account Strategist | Schbang Mumbai
 
 
 
 📍 Location:
 
 Mumbai &ndash; Lower Parel (On-site)
 
 
 
 💼 Department:
 
 Client Servicing / Business Transformation
 
 
 
 🕒 Experience:
 
 3 to 4 years
 
 
 
 🌐 Website:
 
 www.schbang.com
 
 
 Send your
 
 CV/Portfolio
 
 to 👉 lloyd.dantis@schbang.com
 
 
 
 Subject line:
 
 
 Senior Account Strategist &ndash; Mumbai | [Your Name]
 
 
 
 
 
 
 💡 About Schbang
 
 
 Schbang is a creative technology transformation company delivering future-ready digital solutions across
 
 design, technology, marketing, automation, and innovation.
 
 
 
 We empower brands with
 
 full-stack digital capability, measurable business impact,
 
 and
 
 award-winning execution.
 
 
 
 
 
 
 🎯 Role Overview
 
 
 We&rsquo;re looking for a dynamic and strategic
 
 Senior Account Strategist
 
 to join our Client Servicing team in Mumbai.
 
 
 This role is perfect for someone who thrives at the intersection of
 
 strategy, creativity, and technology
 
 &mdash; a client partner who can translate business challenges into impactful digital solutions across
 
 tech, media, performance, design, and content.
 
 
 
 You&rsquo;ll be the
 
 strategic lead
 
 and primary point of contact for clients, managing relationships, guiding cross-functional teams, and driving digital excellence that truly makes brands say
 
 &ldquo;Schbang!&rdquo;
 
 
 
 
 
 
 🔍 Key Responsibilities
 
 <ul>
 <li>
 Act as the
 
 strategic partner
 
 and trusted advisor to clients across digital transformation, tech, and creative mandates.
 </li>
 <li>
 Lead
 
 end-to-end account management
 
 , ensuring timely and flawless project delivery across teams (Web, UI/UX, SEO, Content, Performance Marketing, and Design).
 </li>
 <li>
 Define clear objectives, success metrics, and actionable roadmaps for every client engagement.
 </li>
 <li>
 Develop and present
 
 strategic business proposals, digital growth plans, and performance reports.
 
 </li>
 <li>
 Collaborate with internal tech, design, and media teams to align creative and technical outputs with client goals.
 </li>
 <li>
 Identify
 
 upsell and cross-sell opportunities
 
 across Schbang&rsquo;s service ecosystem.
 </li>
 <li>
 Maintain a sharp eye on emerging
 
 digital trends, martech, and creative innovations
 
 to inform client strategies.
 </li>
 <li>
 Manage escalations, ensure proactive communication, and build strong, long-term client relationships.
 </li>
 <li>
 Drive strategic initiatives that strengthen Schbang&rsquo;s position as a
 
 leading creative-tech partner.
 
 </li>
 </ul>
 
 
 
 
 🧠 What We&rsquo;re Looking For
 
 <ul>
 <li>
 3 to 4 years of experience in
 
 client servicing, account strategy, or digital transformation roles
 
 &mdash; ideally within a digital, tech, or creative agency.
 </li>
 <li>
 Deep understanding of
 
 digital marketing, UI/UX, web development, SEO, and performance media.
 
 </li>
 <li>
 Strong
 
 strategic thinking
 
 and the ability to translate client business challenges into actionable solutions.
 </li>
 <li>
 Exceptional
 
 communication, presentation, and storytelling skills
 
 &mdash; confident interacting with CXOs and senior stakeholders.
 </li>
 <li>
 Proven track record of
 
 client relationship management
 
 and achieving revenue or retention targets.
 </li>
 <li>
 Highly organized, collaborative, and comfortable managing multiple projects simultaneously.
 </li>
 <li>
 Proficiency in
 
 analytics tools
 
 (Google Analytics, Data Studio, etc.) and understanding of
 
 digital KPIs and ROI metrics.
 
 </li>
 <li>
 A passion for innovation and a mindset that combines creativity with business logic.
 </li>
 </ul>
 
 
 
 
 🌈 Why Join Schbang
 
 <ul>
 <li>
 Work with some of India&rsquo;s top brands on
 
 cutting-edge digital transformation projects.
 
 </li>
 <li>
 Collaborate with
 
 multi-disciplinary teams
 
 across tech, design, media, and content.
 </li>
 <li>
 High-autonomy,
 
 client-facing leadership role
 
 with direct business impact.
 </li>
 <li>
 A culture that celebrates creativity, accountability, and innovation.
 </li>
 <li>
 Opportunities to grow across strategy, consulting, and leadership pathways.
 </li>
 </ul>
 
 
 
 
 📥
 
 How to Apply:
 
 
 
 Send your
 
 CV/Portfolio
 
 to 👉 lloyd.dantis@schbang.com
 
 
 
 Subject line:
 
 
 Senior Account Strategist &ndash; Mumbai | [Your Name]
 
 
</div>

Senior Account Strategist (Client Servicing)

Ruder Finn India

<div>
 
 
 About Ruder Finn India:
 
 
 
 Ruder Finn is one of the world&rsquo;s largest independent communications agencies. Born in New York in 1948 with a restless &lsquo;What&rsquo;s Next&rsquo; spirit that still drives us today, it was one of the first PR agencies in the world. From bold ideas to breakthrough storytelling, we help brands, leaders, and causes stay ahead in a world that never stands still.
 
 
 In India, our journey has been nothing short of electric. In just 7 years, we&rsquo;ve scaled from a boutique agency to one of the fastest-growing large agencies in the country. Along the way, we&rsquo;ve built a culture where people grow, experiment, and shine, proven by consistently leading the people and campaign award wins. With 250+ awards in the last 5 years and titles like Mid-Sized Agency of the Year and Large Agency of the Year (multiple times), we&rsquo;re not just part of the conversation. We&rsquo;re shaping it.
 
 
 
 Why Ruder Finn India?
 
 
 
 At Ruder Finn, we don't just do PR - we shape what's next. Here's why you'll love being part of our story:
 
 <ul>
 <li>
 
 Tech at the core
 
 : Whether it's healthcare, consumer, or corporate, we bring a tech-first lens to everything we do. From RF.AIO to our Tech Lab and RF Studio, innovation isn't a department here, it's a mindset.
 </li>
 <li>
 
 Talent comes first
 
 : We believe in meritocracy and back it up by investing heavily in learning, development, and young leadership. If you've got the drive, you'll get the stage.
 </li>
 <li>
 
 Living "What's Next":
 
 Curiosity and hunger fuel us. We don't wait for trends; we build them.
 </li>
 <li>
 
 Punching above our weight
 
 : From social-first storytelling for global icons like Meta and Adobe, to high-energy campaigns with LGP and MG - we play in big leagues with bold ideas.
 </li>
 <li>
 
 Work hard, play harder
 
 : Yes, we deliver for our clients, but we're equally passionate about telling our own story. #LifeAtRF is about creativity, camaraderie, and culture - and our people bring it alive every day. Check it out-
 
 https://www.instagram.com/ruderfinnindia/
 
 </li>
 </ul>
 
 
 
 
 Opportunity:
 
 
 
 This is your chance to step into a role that&rsquo;s as dynamic as the brands you&rsquo;ll work with. You&rsquo;ll lead bold campaigns, mentor a team of curious, high-energy talent, and drive ideas that don&rsquo;t just get heard, they spark conversation. Think of it as a front-row seat to transformation: shaping strategies, championing digital-first storytelling, and making an impact that lasts. If you&rsquo;re hungry for growth, ready to challenge the status quo, and excited to be a trusted advisor to senior leadership, this is where it happens
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 
 Be the Client&rsquo;s Confidant (and Challenger)
 
 
 
 <ul>
 <li>
 Be the day-to-day strategic partner for clients, ensuring their communications move the needle.
 </li>
 <li>
 Anticipate client needs and proactively deliver solutions that align with business goals.
 </li>
 <li>
 Lead media and influencer strategies, securing high-impact opportunities across platforms.
 </li>
 <li>
 Craft compelling narratives&mdash;from media pitches and press releases to thought-leadership content.
 </li>
 </ul>
 
 
 
 
 
 Coach with Curiosity
 
 
 
 <ul>
 <li>
 Manage, coach, and inspire Account Managers, Executives, and Associates to deliver their best work.
 </li>
 <li>
 Create a culture of accountability, collaboration, and curiosity within the team.
 </li>
 <li>
 Lead by example&mdash;mentoring junior talent and acting as the steady hand during challenges.
 </li>
 </ul>
 
 
 
 Turn Campaigns into Conversations
 
 
 
 <ul>
 <li>
 Design and deliver integrated campaigns that combine traditional PR, digital, and influencer strategies.
 </li>
 <li>
 Ensure flawless execution across deliverables, timelines, and budgets.
 </li>
 <li>
 Monitor campaign performance, translate data into insights, and optimize for results.
 </li>
 </ul>
 
 
 
 Turn Momentum into Growth
 
 
 
 <ul>
 <li>
 Deepen client relationships by identifying opportunities to expand scopes and services.
 </li>
 <li>
 Support senior leadership in pitches and business development with smart insights and bold ideas.
 </li>
 <li>
 Represent the agency at industry forums, networking events, and client-facing thought leadership.
 </li>
 </ul>
 
 
 
 Keep the Chaos Classy
 
 
 
 <ul>
 <li>
 Manage account profitability, scope projects with precision, and ensure commercial discipline.
 </li>
 <li>
 Oversee project management, ensuring client satisfaction and smooth delivery at every stage.
 </li>
 <li>
 Maintain high quality and consistency across all client outputs.
 </li>
 </ul>
 
 
 
 
 What We Expect from You:
 
 
 <ul>
 <li>
 7&ndash;9 years of PR/communications experience, ideally agency-side.
 </li>
 <li>
 Experience in handling clients in the space of consumer technology
 </li>
 <li>
 Proven experience leading accounts, managing teams, and delivering digital-first campaigns.
 </li>
 <li>
 Strong media relations skills paired with a savvy understanding of digital and influencer ecosystems.
 </li>
 <li>
 Confident storyteller with exceptional writing and presentation ability.
 </li>
 <li>
 A mentor and motivator with natural leadership presence.
 </li>
 <li>
 Entrepreneurial mindset&mdash;proactive, solutions-oriented, and always spotting opportunities.
 </li>
 </ul>
</div>

Senior Public Relations Manager

airtel

<div>
 
 Position:
 
 Key Account Manager &ndash; Enterprise
 
 
 
 Location:
 
 PAN India
 
 
 
 Purpose Of The Role
 
 
 
 Responsible for end-to-end telecom, cloud, and security needs of a set of 30&ndash;35 enterprise accounts, primarily mid to large segment. The role focuses on driving revenue growth by positioning
 
 Airtel&rsquo;s Digital Services portfolio
 
 (Cloud, Security, Data Center, IoT, CPaaS) alongside core connectivity offerings.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Build and maintain strategic relationships with key decision-makers (Middle/Senior Management, CXOs) across enterprise accounts.
 </li>
 <li>
 Drive revenue growth and retention in existing accounts across Data, Voice, Cloud, and Security solutions.
 </li>
 <li>
 Identify and create opportunities in Cloud adoption (migration, DR/backup, app hosting) and Security services (SOC, managed security, compliance).
 </li>
 <li>
 Engage with CIOs, CTOs, and CISOs to understand their digital priorities and align Airtel offerings accordingly.
 </li>
 <li>
 Collaborate with internal specialist teams and external partners/vendors to deliver integrated solutions and ensure business target achievement.
 </li>
 <li>
 Achieve account business targets: order booking, revenues, collections, new account identification, and churn control.
 </li>
 <li>
 Augment solution selling and drive new product penetration, particularly in emerging markets.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Commercial Acumen &amp; Enterprise Solution Selling
 </li>
 <li>
 Consultative Selling for Cloud &amp; Security Solutions
 </li>
 <li>
 Customer Service Orientation and Executive Presence (handling CXO-level discussions)
 </li>
 <li>
 Key Account Planning &amp; Management
 </li>
 <li>
 Negotiation Skills &amp; Competitive Positioning
 </li>
 <li>
 Strong knowledge of Cloud (Private/Public/Hybrid), Data Center, Security, and Enterprise Networking
 </li>
 <li>
 Ability to devise creative ideas to attract and engage target customers
 
 
 </li>
 </ul>
 
 Experience &amp; Qualifications
 
 
 
 <ul>
 <li>
 Proven experience in selling Cloud and Security solutions to enterprise customers.
 </li>
 <li>
 Exposure to deal structuring, pricing, and competitive positioning.
 </li>
 <li>
 Strong understanding of digital transformation, data protection, compliance, and cybersecurity.
 </li>
 <li>
 Ability to collaborate with internal and external teams to deliver integrated solutions.
 
 
 </li>
 </ul>
 Once you give the go-ahead, we will share the JD with the Marketing team today, and it will be posted on
 
 LinkedIn from the Airtel Business page
 
 
 
 The agenda of this LinkedIn post is to attract talent to our Sales team&mdash;professionals with Cloud and Solution Selling expertise who can bring innovative solutions to life for our customers. We are looking for individuals who can drive enterprise growth, manage strategic client relationships, and deliver tangible business impact.
 
 
 
 Role Details
 
 
 
 <ul>
 <li>
 Req ID: Already created
 </li>
 <li>
 Job Title: Key Account Manager
 </li>
 <li>
 Location: PAN India
 </li>
 <li>
 Application: Link to apply will be included in the LinkedIn post
 
 
 </li>
 </ul>
 #BAL
</div>

Key Account Manager

MakeMyTrip

<div>
 
 
 Role:
 
 Senior Business Manager
 
 
 
 Level:
 
 Senior Executive/Assistant Manager
 
 
 
 Reporting To:
 
 Regional Manager
 
 
 
 Location:
 
 Mumbai
 
 
 
 
 
 
 About the Function:
 
 
 
 myPartner, a strategic business unit of the MakeMyTrip Group launched in 2020, is revolutionizing the travel industry by offering seamless, real-time access to a diverse range of travel products, including domestic and international hotels, flights, and holiday packages. Designed to empower travel agent partners across the country, myPartner has rapidly scaled, now serving over 49,000 active agents.
 
 
 With innovation at its core, we are constantly evolving to deliver cutting-edge solutions that enable our partners to thrive in a competitive and dynamic market, driving growth and success for their businesses
 
 
 
 
 
 
 About the Role:
 
 
 
 The role would require the incumbent to build MyPartner brand in the mapped market, ensuring maximum spread and depth. He/she needs to identify and onboard potential travel agents, ensure platform adoption, and resolve queries for the onboarded travel agents. The role would also include building business partnerships to gain wallet/market share and ensure market growth in terms of active travel agent partners, overall transactions, and value.
 
 
 
 
 
 
 What will you be doing:
 
 
 
 
 1. Onboarding and Relationship Management :
 
 
 
 Responsible for connecting and engaging with travel agents.
 
 
 End to end account management and driving sustainable performance of the region.
 
 
 Sourcing and onboarding new travel agents.
 
 
 The role involves meeting travel agents across, providing expertise, metrics analysis, and recommendations based on the industry's best practices to the travel agents
 
 
 
 
 
 
 2. Portfolio Management and Driving Growth:
 
 
 
 Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms.
 
 
 
 
 
 
 3. Data Analysis and Reporting:
 
 
 
 Establishing and maintaining partner relationships, training travel agent partners on our product.
 
 
 Building MIS and market intelligence reports, preparing geography-wise and service-wise sales plans, and achieving them.
 
 
 
 
 
 
 4. Negotiating:
 
 
 
 Networking, deal initiation, negotiation, and closing deals with clients.
 
 
 Strategizing to market the MyPartner product in a better way.
 
 
 
 
 
 
 Qualification and Experience:
 
 
 
 Master's degree from a reputed institute with 2 to 6 years of experience in Sales, Travel Trade, Key Account Management, Contracting, or B2B Sales.
 
 
 Experience in handling multiple accounts as a partner is preferred.
 
 
 Proficiency in MS Excel and MS PowerPoint.
 
 
 
 
 
 
 Key Success Factors for the Role:
 
 
 
 Excellent communication and interpersonal and stakeholder management skills.
 
 
 Attention to detail.
 
 
 Ability to understand and build insights from data.
 
 
 Increased Revenue and business
 
</div>

Senior Business Manager - Mumbai

IndusInd Bank

<div>
 
 
 
 About the Role
 
 
 
 
 We are seeking a
 
 Product Manager
 
 to lead
 
 current account onboarding
 
 , our agent-led current account onboarding application and our web based DIY journey for current account opening. This role is responsible for driving the product roadmap, improving operational efficiency, and ensuring strict compliance with regulatory guidelines. The Product Manager will collaborate with cross-functional teams across business, technology, and operations to deliver seamless onboarding experiences and strengthen process governance.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage the
 
 end-to-end product lifecycle
 
 including roadmap planning, feature design, development, and post-launch enhancements.
 </li>
 <li>
 Partner with
 
 Relationship Managers, SDG and back-office teams
 
 to identify bottlenecks and drive reduction in FTNR (First Time Not Right) rates.
 </li>
 <li>
 Ensure strict adherence to
 
 RBI regulations and internal KYC guidelines
 
 , covering document verification, GST/PAN linkage, and location-based onboarding conditions.
 </li>
 <li>
 Work closely with
 
 technology teams
 
 for requirement gathering, UAT, defect management, and timely release delivery.
 </li>
 <li>
 Track and report
 
 KPIs, adoption metrics, and compliance adherence
 
 to senior management.
 </li>
 <li>
 Drive
 
 cross-functional initiatives
 
 to enhance the customer onboarding journey and minimize operational leakages.
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 4&ndash;7 years of experience in
 
 product management
 
 within banking/fintech, with exposure to account onboarding or compliance-heavy products.
 </li>
 <li>
 Strong knowledge of
 
 KYC norms, AML checks, and digital onboarding workflows
 
 .
 </li>
 <li>
 Experience collaborating with
 
 business, compliance, and technology teams
 
 .
 </li>
 <li>
 Proficiency in creating
 
 PRDs, process flows, and user stories
 
 .
 </li>
 <li>
 Strong
 
 analytical, problem-solving, and communication
 
 skills.
 </li>
 </ul>
 
 
 
 
 
 
 Educational Qualifications
 
 
 
 <ul>
 <li>
 MBA/PGDM in Business, OR
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering/Finance with relevant product management experience.
 </li>
 </ul>
 
 
 
 
 
 
 Nice-to-Have
 
 
 
 <ul>
 <li>
 Experience in the
 
 MSME/SMB banking segment
 
 .
 </li>
 <li>
 Exposure to
 
 agent-led banking applications
 
 and digital transformation initiatives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About the Digital Business Unit at IndusInd:
 
 
 
 
 
 
 
 The mandate of the Digital Business Unit at IndusInd Bank is as follows:
 
 
 
 
 
 - Building customer centric products with human centered design principles for retail Individual and micro, small and medium enterprise (MSME) customer segments\
 
 
 - Build innovative products and propositions backed with problem solving mindset to discover and solve latent needs of customers
 
 
 - Build Embedded Finance (Banking as a Service) applications
 
 
 - Ensure designs are highly available, highly modular, highly scalable and highly secure
 
 
 - Drive digital business
 
 
 
 
 
 Some of the applications managed by the Digital Business Unit include IndusMobile (bank&rsquo;s mobile app for retail individual clients), Indusnet (net banking application of the bank), IndusMerchantSolutions app, Whatsapp Banking, Chatbots, easycredit for Individuals, easycredit for Business Owners, savings, current account and fixed deposit online platforms. There are many more innovative digital products and solutions in pipeline
 
 
 
 
 
 The unit&rsquo;s objectives are three fold &ndash;
 
 
 (a) Drive better customer experience and engagement
 
 
 (b) transform existing lines of businesses and
 
 
 (c) build new digital only or banking as a service led digital business models
 
</div>

Digital Product Manager - Current Account

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